# Best Telemedicine Software 2026 | Capterra

> Find the top Telemedicine software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs.

Source: https://www.capterra.com/telemedicine-software

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# Best Telemedicine Software

Last updated on April 20, 2026

How to find the right Telemedicine Software?

Learn more from our team about Telemedicine Software pricing features and benefits in our Telemedicine Buyers Guide

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Provider data verified by our Software Research team and reviews moderated by our Reviews Verification team.  
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## What is telemedicine software?

Researched by: [Capterra](https://www.capterra.com/resources/author/capterra/)

Updated on April 20, 2026

[Telemedicine software](https://www.capterra.com/telemedicine-software/) is technology that enables patients and doctors to have conversations and conduct exams remotely. It can include things such as email, instant messaging, and phone calls but the most common application is video conferencing. 

Telemedicine is a type of telehealth that deals specifically with enabling doctor and patient interactions. This technology can include software, such as secure login and data encryption, and hardware, such as video cameras and microphones. 

* * *

For more information consult our [Telemedicine Buyers Guide](#buyers-guide-content)

[4.7 (958)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

Great for:

HIPAA Compliant

TherapyNotes is EHR and practice management software that helps behavioral health professionals streamline workflows and enhance care. [Learn more about TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)

87% of users recommend this product

[4.3 (496)](https://www.capterra.com/p/110018/rxnt/reviews/)

[Capterra Shortlist](https://www.capterra.com/telemedicine-software/shortlist/)

Good for:

Small Business

RXNT's cloud-based, telehealth-friendly EHR system with Patient Portal optimizes the patient care experience and streamlines workflows. [Learn more about RXNT](https://www.capterra.com/p/110018/rxnt/)

[4.4 (1030)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

Good for:

Value for Money

TheraNest is a cloud-based software that provides mental health professionals with telehealth, billing, and client management tools. [Learn more about TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)

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[4.9 (13)](https://www.capterra.com/p/10029143/Ambiki/#reviews)

The Ambiki teletherapy platform is easy to use and packed with 500+ interactive resources to keep kids engaged and learning. [Learn more about Ambiki](https://www.capterra.com/p/10029143/Ambiki/)

[4.8 (5)](https://www.capterra.com/p/240360/arztkonsultationde/#reviews)

A certified high security video consultation suite for doctors and psychotherapists. [Learn more about arztkonsultation.de](https://www.capterra.com/p/240360/arztkonsultationde/)

[4.4 (621)](https://www.capterra.com/p/93446/AestheticsPro/reviews/)

Good for:

Ease of Use

Offer HIPAA-compliant telehealth with integrated video, scheduling, and charting for virtual consultations and follow-up care. [Learn more about AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)

[5.0 (19)](https://www.capterra.com/p/230566/Iotum/reviews/)

Easily connect medical professionals & patients by integrating iotum’s video and voice solutions with minimal development time! [Learn more about iotum](https://www.capterra.com/p/230566/Iotum/)

[4.7 (7)](https://www.capterra.com/p/178717/MouthWatch-TeleDent/reviews/)

Turnkey platform that makes teledentistry easy, effective and affordable. [Learn more about TeleDent](https://www.capterra.com/p/178717/MouthWatch-TeleDent/)

[4.9 (34)](https://www.capterra.com/p/180925/Coviu/reviews/)

We empower healthcare providers to deliver life-changing virtual care - anytime, anywhere, with confidence and ease.  [Learn more about Coviu](https://www.capterra.com/p/180925/Coviu/)

[4.6 (204)](https://www.capterra.com/p/180530/Power-Diary/reviews/)

Great for:

Small Business

Zanda is a complete practice management platform with an optional AI assistant purpose-built for healthcare providers. [Learn more about Zanda](https://www.capterra.com/p/180530/Power-Diary/)

82% of users recommend this product

[4.2 (151)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/)

[Capterra Shortlist](https://www.capterra.com/telemedicine-software/shortlist/)

Good for:

Small Business

Cloud-based healthcare platform that helps businesses integrate EHR, practice management, telehealth, and patient engagement tools. [Learn more about CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)

[4.6 (2823)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

Good for:

Customer Service

Lead stress-free, reliable video appointments with SimplePractice’s fully integrated, HIPAA-compliant Telehealth platform. [Learn more about SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)

80% of users recommend this product

[4.0 (40)](https://www.capterra.com/p/116370/PracticeSuite/reviews/)

PracticeSuite is a software that helps providers streamline operations, improve patient engagement, and boost revenue management. [Learn more about PracticeSuite](https://www.capterra.com/p/116370/PracticeSuite/)

[3.9 (1362)](https://www.capterra.com/p/129169/Tebra/reviews/)

On the rise

Tebra’s telemedicine platform offers secure virtual consultations, improving patient access and streamlining care. [Learn more about Tebra](https://www.capterra.com/p/129169/Tebra/)

[3.8 (34)](https://www.capterra.com/p/86870/CarePaths-EHR/reviews/)

HIPAA-Compliant & ONC-Certified Cloud-Based EHR & Practice Management with Free Telehealth, Claims, and Eligibility. [Learn more about CarePaths EHR](https://www.capterra.com/p/86870/CarePaths-EHR/)

0.0 (0)

Netsmart Telehealth is a mobile and web technology platform that supports virtual health care services. [Learn more about Netsmart Telehealth](https://www.capterra.com/p/237219/Netsmart-Telehealth/)

[4.8 (48)](https://www.capterra.com/p/202281/Healee/reviews/)

Healee is the #1 telehealth solution with robust 24/7 self-scheduling and intake, virtual care and patient communications. [Learn more about Healee](https://www.capterra.com/p/202281/Healee/)

[4.4 (364)](https://www.capterra.com/p/124590/EMA/reviews/)

[Capterra Shortlist](https://www.capterra.com/telemedicine-software/shortlist/)

Good for:

Features

With ModMed® Telehealth, designed with built‑in AI‑powered ambient listening, deliver remote care and streamline EMA® documentation. [Learn more about ModMed](https://www.capterra.com/p/124590/EMA/)

81% of users recommend this product

[4.1 (20)](https://www.capterra.com/p/231841/gGastro/reviews/)

gGastro is a software designed by gastroenterologists for speed, efficiency and integrating EHR and practice management systems. [Learn more about gGastro](https://www.capterra.com/p/231841/gGastro/)

[5.0 (13)](https://www.capterra.com/p/10010877/Buzz/reviews/)

Innovative care provider communication & collaboration platform benefitting patient satisfaction & staff efficiencies with high ROI. [Learn more about Buzz](https://www.capterra.com/p/10010877/Buzz/)

[## NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)

[4.0 (1280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

Popular

NextGen Office is cloud-based EHR and practice management software aiding small practices in workflows, operations, and patient care. [Learn more about NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)

[## Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)

[4.6 (1225)](https://www.capterra.com/p/158461/Doxy-me/reviews/)

[Capterra Shortlist](https://www.capterra.com/telemedicine-software/shortlist/)

Great for:

For Medical Purposes

Doxy.me enables healthcare organizations to provide virtual care that's easily accessible to everyone, everywhere, on any device. [Learn more about Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)

93% of users recommend this product

[## Mend](https://www.capterra.com/p/165634/Mend-App/)

[4.6 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/)

[Capterra Shortlist](https://www.capterra.com/telemedicine-software/shortlist/)

Great for:

Two-Way Audio & Video

Launch your integrated Telemedicine program today with Mend. Best for 11+ Provider Groups.  [Learn more about Mend](https://www.capterra.com/p/165634/Mend-App/)

[## athenaOne](https://www.capterra.com/p/98735/athenaOne/)

[3.8 (909)](https://www.capterra.com/p/98735/athenaOne/reviews/)

[Capterra Shortlist](https://www.capterra.com/telemedicine-software/shortlist/)

Web-based tool that offers electronic health records, revenue management & patient engagement modules for optimized patient outcomes. [Learn more about athenaOne](https://www.capterra.com/p/98735/athenaOne/)

[## Carepatron](https://www.capterra.com/p/195467/Care-Patron/)

[4.4 (852)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

[Capterra Shortlist](https://www.capterra.com/telemedicine-software/shortlist/)

Great for:

Appointment Scheduling

Carepatron is a beautiful, easy, and affordable practice management software built for healthcare teams and the people they serve. [Learn more about Carepatron](https://www.capterra.com/p/195467/Care-Patron/)

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## Top-rated software of 2026

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[Free](https://www.capterra.com/telemedicine-software/s/free/)

Table of Contents

-   [The benefits of telemedicine software](#the-benefits-of-telemedicine-software)
-   [Typical features of telemedicine software](#typical-features-of-telemedicine-software)
-   [The cost of telemedicine software](#the-cost-of-telemedicine-software)
-   [Considerations when purchasing telemedicine software](#considerations-when-purchasing-telemedicine-software)
-   [Relevant telemedicine software trends](#relevant-telemedicine-software-trends)

## The benefits of telemedicine software

-   **Improve patient satisfaction:** [Studies](https://www.softwareadvice.com/resources/should-you-offer-telemedicine-services/) have shown that patients are more likely to select a medical provider who offers telemedicine services over one who doesn’t. By providing telemedicine, practices can better serve patients by offering the benefits that matter to them such as easier access to care and more affordable exams.
    
-   **See more patients:** Because telemedicine appointments tend to be faster than in-person exams, using this software enables providers to see even more patients, which in turn increases revenue.
    
-   **Decrease no shows and cancellations:** Making appointments easier for patients to attend has the added benefit of reducing no shows and appointment cancellations. Some [estimates](https://www.forbes.com/sites/sachinjain/2019/10/06/missed-appointments-missed-opportunities-tackling-the-patient-no-show-problem/#1c9c793c573b) put the cost of no show appointments at $150 billion per year for the U.S. healthcare system and around $200 per unused time slot for independent providers.
    

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## Typical features of telemedicine software

-   **Medically-specific software:** Telemedicine software should be specific for medical use, such as diagnosis, treatment, and/or consultation, rather than general video conferencing software.
    
-   **Remote treatment plans:** Create online notes about patient appointments including short- or long-term care plans, follow-up appointment schedules, etc.
    
-   **Appointment scheduling:** Book appointments for patients and manage doctor’s calendar within the telemedicine platform. 
-   **Video conferencing:** Use audio/video tools to conduct secure, remote appointments with patients in real time.
    
-   **E-Prescribing:** Connect with a pharmacy to send electronic prescriptions remotely. 
-   **Virtual waiting room:** Monitor patient wait times for incoming appointment requests that have not been routed and notify patients when their scheduled appointments are available.
    

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## The cost of telemedicine software

Most products in the market are priced on a per user, per month basis. Pricing can be divided into three pricing tiers based on their starting price:

**Price ranges\*:**

-   $0 - $10
    
-   $10 - $50
    
-   $50+
    

_\*The pricing included is for the entry-level/lowest priced offering found on vendor websites on April 22, 2020. These ranges correspond to the 25th, 75th, and 100th percentiles of pricing information gathered from vendor websites of sample products._ 

The above list summarizes pricing for the base plans of stand-alone telemedicine products. Some popular [electronic health records (EHR)](https://www.capterra.com/electronic-medical-records-software/) providers have developed integrated telemedicine platforms that are not offered or priced out separately from their electronic records platforms.

* * *

## Considerations when purchasing telemedicine software

-   **Stand-alone software versus integrated video conferencing features:** One major consideration that will have a large impact on pricing and usability is the difference between stand-alone telemedicine platforms and EHRs with integrated telehealth features. Stand-alone systems may offer integrations with existing medical software such as EHR and billing but they will be priced separately. A good first step when researching telemedicine software is to check with your current EHR provider to see if they offer secure video conferencing or other telemedicine features.
    
-   **HIPAA compliance:** As with all medical software used by entities that adhere to HIPAA guidelines, all protected health information (PHI) shared via telemedicine software must be secured. When researching telemedicine software, you should verify that it is a secure system with protocols designed specifically for medical encounters.
    

* * *

## Relevant telemedicine software trends

-   **COVID-19 increased adoption rates:** In the first months of 2020, the coronavirus, or COVID-19, hit the United States. Because this virus is highly contagious and dangerous to immunocompromised patients, doctors and hospitals are looking to telemedicine to provide remote care and reduce the risk of spread. According to a [SERMO survey](https://sermo-mktg.s3.amazonaws.com/instapage/COVID+HCP+Sentiment_Updated+4.16.20.pdf?mkt_tok=eyJpIjoiWVRZM016STRORE0zTURjdyIsInQiOiJBVFN2c29pblhxeUd6NFY2MWx5bEtROTNRN2hMUmdXUlB5elNsM0ZkOFFGeVJMSE1vMXc4MHRJWTE4UzQ0SkRlb2dkVmNtZ3RHQnAzcFwvaU5uQTdkSHc4Yk9rSENyRzB2UjJiV2ErNUxoXC82SHBlMjAxcitIM3Rlbis0cEtmVnN3In0%3D) from April 2020, remote and telehealth treatment have increased dramatically, to the point that over half of patients are being treated remotely.
    
-   **Regulations and requirements around telemedicine have been changed to increase accessibility during COVID-19 outbreak:** In order to make telemedicine easier to access and provide for patients, several [key changes](https://www.softwareadvice.com/resources/telemedicine-requirement-changes/) were made with the Coronavirus Preparedness and Response Supplemental Appropriations Act and the CARES Act. These changes included things such as expanded Medicare reimbursement for telemedicine appointments and relaxed enforcement of HIPAA regulations for the time being. These changes have led to widespread adoption of telemedicine, greatly increasing the number of providers and patients utilizing this software.
    

* * *

**Sources**

Products evaluated for the pricing calculation were taken from Capterra's [telemedicine software directory](https://www.capterra.com/telemedicine-software/) and sorted by number of reviews. The pricing ranges exclude freemium versions of the products. The features highlighted were identified based on their relevance and the percentage of products in Capterra’s directory that offer them.

The following sources were used for this document:

1\. [Should You Offer Telemedicine Services? Patients Weigh In](https://www.softwareadvice.com/resources/should-you-offer-telemedicine-services/), Software Advice (Date accessed: April 23, 2020)

2. [Missed Appointments, Missed Opportunities: Tackling The Patient No-Show Problem](https://www.forbes.com/sites/sachinjain/2019/10/06/missed-appointments-missed-opportunities-tackling-the-patient-no-show-problem/#4670abbd573b), Forbes (Date accessed: April 22, 2020)

3. [Notification of Enforcement Discretion for Telehealth Remote Communications During the COVID-19 Nationwide Public Health Emergency](https://www.hhs.gov/hipaa/for-professionals/special-topics/emergency-preparedness/notification-enforcement-discretion-telehealth/index.html), HHS (Date accessed: April 23, 2020)

4\. [COVID-19 HCP Sentiment Surveys Part 1: Physician Engagement with Patients and Remote/Telehealth Experiences](https://sermo-mktg.s3.amazonaws.com/instapage/COVID+HCP+Sentiment_Updated+4.16.20.pdf?mkt_tok=eyJpIjoiWVRZM016STRORE0zTURjdyIsInQiOiJBVFN2c29pblhxeUd6NFY2MWx5bEtROTNRN2hMUmdXUlB5elNsM0ZkOFFGeVJMSE1vMXc4MHRJWTE4UzQ0SkRlb2dkVmNtZ3RHQnAzcFwvaU5uQTdkSHc4Yk9rSENyRzB2UjJiV2ErNUxoXC82SHBlMjAxcitIM3Rlbis0cEtmVnN3In0%3D), SERMO (Date accessed: April 22, 2020)

5\. [How Telemedicine Requirements Have Changed to Address COVID-19](https://www.softwareadvice.com/resources/telemedicine-requirement-changes/), Software Advice (Date accessed: April 20, 2020)