# 10 Best Free Survey Software 2026 | Capterra > Learn about and compare the 10 best free Survey software in 2026. Understand the pros and cons and cost of each tool to narrow your choices. Source: https://www.capterra.com/survey-software/s/free --- # Best Free Survey Software in 2025 Last updated on September 30, 2025 Written by [Sabrina Khoulalène](https://www.capterra.com/resources/author/sabrina-khoulalene/) Writer Edited by [Mehar Luthra](https://www.capterra.com/resources/author/mehar-luthra/) Editor Need help? Tell us your requirements and get a personalized shortlist of the best software. Navigating feedback and conducting data analysis can be challenging for small business owners and marketers, especially with budget constraints. Free survey software offers a viable solution, allowing you to create, distribute, and analyze surveys without breaking the bank. Available as either forever free options or with free trials, these tools provide essential functionalities for running efficient surveys and conducting market research.  To help you choose the best survey software with either a free plan or free trial, we analyzed 13,991 verified user reviews from the past two years and over 480 products to identify the most important features, benefits, and limitations of free solutions.[\[1\]](#footnotes) ## 10 best free or free trial survey software [ Zoho Survey ](#adeb8b19-024f-43e1-8347-a6d200b7a22f) Highly rated for Data Import/Export 4.6 (450) [ SurveyLegend ](#3bb8ca6e-224f-41ec-9d09-a6e900ba0c9c) Highly rated for Question Library 4.6 (963) [ Typeform ](#9bec51c0-c7fe-4a52-ace0-a6d200b72eb6) Highly rated for Customizable Questions 4.7 (950) [ Jotform ](#8524c78d-8729-4774-9b19-a6d200b4cae0) Highly rated for Survey Builder 4.7 (2841) [ Google Forms ](#0d7ed9ef-7d03-435a-81f4-a8c800ab1c7f) Highly rated for Value for Money 4.7 (11386) [ AidaForm ](#ac43703b-a1e4-439d-aad6-aa6500592ffd) Highly rated for Ease of Use 4.7 (237) [ forms.app ](#b52bae85-2652-4b74-8f57-f73812183a09) Highly rated for Customer Support 4.6 (257) [ Formaloo ](#5bdd3109-0150-4797-8e39-9cf46917d8d2) Highly rated for Functionality 4.7 (255) [ QuestionPro ](#655a6ae6-0759-475e-b83b-a6d200b601d6) Highest Rated 4.8 (525) [ Survio ](#30f1a8ae-072a-499e-a395-a6d200b6d7d3) Highly rated for Reporting/Analytics 4.5 (570) [Explore our full Survey solutions](https://www.capterra.com/survey-software/) ## How we picked the software on this list All the tools listed below were chosen based on independent research and user feedback as of December 2024. To qualify, each tool had to have features essential to survey software, offer either a forever free plan or free trial, have equal to or more than 20 user reviews, and have an overall rating of 4 and above. In this list, products with forever free versions are presented first, followed by free trial offerings. * * * [### QuestionPro](https://www.capterra.com/p/135455/QuestionPro/) [4.8 (525)](https://www.capterra.com/p/135455/QuestionPro/reviews/) Highest Rated Highest Rated [View Profile](https://www.capterra.com/p/135455/QuestionPro/) Starting Price: $83.00 Per User, Per Month Free Trial Free Version Top rated feature: Data Import/Export Based on 183 reviews User rating: CM 80% of reviewers rated it 5 stars Based on our analysis of the most popular free survey software, QuestionPro is the highest-rated. It’s a comprehensive survey tool that includes several question types, skip logic features, and branching. It comes with varied templates that you can customize to meet your specific needs, and the platform supports data collection through QR codes and other channels and can export data to multiple formats. Features Features reviewers most value **Survey builder** Reviewers rate this feature 4.6 out of 5 and appreciate QuestionPro's survey builder for its user-friendly and intuitive interface, making it easy to create, modify, and test surveys. They find the drag-and-drop functionality and wide range of question types valuable for customization. Users also report that the tool supports various devices and operating systems, including MAC, PC, phones, and tablets. They also highlight the ability to save specific questions to a library and the logical presentation of options. However, some users mention a learning curve and desire quicker question rearrangement. **Reporting/analytics** Reviewers rate this feature 4.4 out of 5 and indicate that QuestionPro's reporting/analytics capabilities are comprehensive and easy to use. They appreciate the real-time data reporting, variety of report formats (PDF, Excel, and PowerPoint), and the ability to export raw data. Users find the analytics feature helpful for quick analysis, segmentation, and presentation, and also mention the ease of sharing reports with stakeholders. However, some users note that data clean-up within the software can be cumbersome and that the basic package's reporting features are minimal. **Skip logic** Users give this feature a rating of 4.4 out of 5. They report that QuestionPro's skip logic feature is easy to set up and manage, enhancing the survey experience by allowing respondents to skip irrelevant questions based on previous answers/inputs. They find it useful for creating tailored and concise surveys, which improves completion rates. Reviewers appreciate the robustness and flexibility of the skip logic options, noting minimal issues with functionality. Some users mention that it is an integral part of their survey design, while others have not explored this feature yet. Pros & Cons MM Marielle M. Non-Profit Organization Management, 1-10 employees Used the software for: 2+ years "We were able to translate into 6 languages and add an audio play option for respondents to hear each question and answer read aloud - a big plus for our multi-lingual community." JA Jesper A. Non-Profit Organization Management, 11-50 employees Used the software for: 1-2 years "The initial setup was straightforward, and the platform provides us with the flexibility to design sophisticated surveys that capture the nuances of our work, while still being simple enough for non-specialists to adjust and enhance without worrying about compromising the overall survey design." KM Kristen M. Non-Profit Organization Management, 1-10 employees Used the software for: 2+ years "If I have multiple browsers open (and sometimes even if I don't), I'll get an alert that says I'm using it on multiple devices and it won't let me open the survey." Aydan N. Non-Profit Organization Management, 1-10 employees Used the software for: 2+ years "Interface can be unintuitive at times, making complex survey creation slower." Pricing QuestionPro’s free Essentials plan supports one user and up to 200 responses per survey, plus up to 30 question types, a global data center, 24/7 chat and email support, and basic survey analysis. The Advanced tier also supports one user but ups the number of responses to 25,000 per year and costs $99 per user, per month (billed annually). You need a minimum of five team members for the QuestionPro Team Edition, which costs $83 per user, per month (for a minimum of $415 per month). This plan adds up to 100,000 responses per year, regional data centers, and a dedicated account manager. [Learn more about QuestionPro pricing plans](https://www.capterra.com/p/135455/QuestionPro/pricing/) Integrations **Popular Integrations** - **Dropbox Business** is a cloud storage tool that integrates with QuestionPro so users can export and share survey data and reports. - **Salesforce Sales Cloud** is a CRM platform that can integrate QuestionPro survey data into the Salesforce database. - **HubSpot Marketing Hub** is a marketing platform that can seamlessly create new contacts based on responses to QuestionPro survey data. [Learn more about QuestionPro](https://www.capterra.com/p/135455/QuestionPro/) * * * [### Google Forms](https://www.capterra.com/p/176571/Google-Forms/) [4.7 (11386)](https://www.capterra.com/p/176571/Google-Forms/reviews/) Highly rated for Value for Money Highly rated for Value for Money [View Profile](https://www.capterra.com/p/176571/Google-Forms/) Starting Price: Not provided by vendor Free Trial Free Version Top rated feature: Data Import/Export Based on 705 reviews User rating: 71% of reviewers rated it 5 stars Google Forms is a free tool for building web forms of all types, including surveys, questionnaires, quizzes, and more. The platform, which is accessible on nearly internet-connected devices, supports advanced features like data validation and branching logic. Among the most popular free survey software on Capterra, Google Forms is the highest rated for value for money. Features Features reviewers most value **Surveys and feedback** Reviewers rate this feature 4.6 out of 5 and appreciate Google Forms' surveys and feedback capabilities for their ease of use and customization options. They report that the tool offers prebuilt templates, conditional logic, and multimedia integration, making it simple to tailor surveys to specific needs. Users also find the instant access to feedback and automatic data analysis valuable. In addition, they highlight the ability to embed forms on any domain and the integration with other Google tools, which enhances usability and data collection efficiency. **Survey builder** Reviewers give this feature a rating of 4.6 out of 5. They indicate that Google Forms' survey builder is user-friendly and versatile, allowing for the creation of professional surveys without needing programming skills. They value the wide range of question types, customizable themes, and the ability to add multimedia. Users appreciate the real-time data collection and analysis, which simplifies tracking responses and generating insights. They also mention the integration with Google Suite, which makes the tool more accessible. **Customizable questions** Users rate this feature 4.5 out of 5 and report that Google Forms' customizable questions aspect is essential for tailoring surveys to specific needs. They appreciate the variety of question types, including multiple-choice, checkboxes, and paragraph text, which enhances data collection and user engagement. Additionally, reviewers find the ability to add descriptions, photos, and videos to questions beneficial. They also highlight the flexibility to make questions mandatory or optional, which helps in gathering precise and relevant information. Pros & Cons RS Radha S. Legal Services, 51-200 employees Used the software for: 6-12 months "Features like customizable question types, basic logic (such as response validation and branching), and easy sharing through links or email make Google Forms a very efficient tool for collecting information quickly." CA Christopher A. Glass, Ceramics & Concrete, 11-50 employees Used the software for: 2+ years "The simplicity in terms of survey design is unbelievable and our sales team is able to construct custom data collection form to get clients feedback on our new line of ceramic tile and concrete products in a matter of moments." RS Radha S. Legal Services, 51-200 employees Used the software for: 6-12 months "Compared to dedicated survey platforms, it lacks more robust analytics and customization features, which can be limiting for detailed or professional‑level data analysis." BB Bree B. Education Management, 201-500 employees Used the software for: 1-2 years "Design options for headers, colors, and overall branding are fairly limited, which can make forms feel less personalized or aligned with an organization’s identity." Pricing Google Forms is free for anyone with a Google account. Integrations **Popular Integrations** - **Dropbox Business** is a cloud storage platform that integrates with Google Forms to store exported data. - **Microsoft Excel** is a spreadsheet application that can showcase Google Forms data exported in CSV or TSV formats. - **Google Workspace** is an online productivity suite that includes Google Forms and other tools, so any data extrapolated from Google Forms can be viewed and manipulated on other Google products. [Learn more about Google Forms](https://www.capterra.com/p/176571/Google-Forms/) * * * [### AidaForm](https://www.capterra.com/p/187765/AidaForm/) [4.7 (237)](https://www.capterra.com/p/187765/AidaForm/reviews/) Highly rated for Ease of Use Highly rated for Ease of Use [View Profile](https://www.capterra.com/p/187765/AidaForm/) Starting Price: $10.00 Flat Rate, Per Month Free Trial Free Version Top rated feature: Data Import/Export Based on 17 reviews User rating: SM 70% of reviewers rated it 5 stars AidaForm is an online form creation software that supports surveys, quizzes, registrations, and more. Surveys and other forms can be created with a drag-and-drop feature, making AidaForm an intuitive solution even for non-technical users. It has the highest rating for ease of use out of the most popular free survey tools on Capterra. Features Features reviewers most value **Customizable fields** Reviewers rate this feature 5 out of 5 and appreciate AidaForm's customizable fields capability. They report that it's easy to edit fields, show or hide descriptions, and tweak options for each field type and conditions. They find the ability to add images and videos to fields useful, making forms dynamic. Users also say they can set fields according to their needs and pick and choose what to include. Finally ,they feel everything is easy to customize with just a few clicks. **Customizable forms** Reviewers give this feature a rating of 5 out of 5. They indicate that AidaForm's customizable forms capability is very helpful. They report that it's easy to edit form designs and embed them anywhere. They also say that the drag-and-drop functionality makes customization simple. Users find it impactful that forms can be made visually appealing for customers. In addition, they mention the ability to customize adoption applications and contracts, though some desire more design customization options. **Data import/export** Reviewers rate this feature 4 out of 5 and highlight AidaForm's data import/export capability as very useful. They report easy integration with Google Sheets and the ability to export data in CSV, Excel, and PDF formats. Users also appreciate receiving full responses and attachments via email. They say exporting data is straightforward, though some find it slightly hidden. Additionally, they like the Salesforce integration and note the overall ease of transporting data. Pros & Cons Danish T. Design, 11-50 employees Used the software for: 2+ years "The drag-and-drop interface makes creating surveys or registration forms really quick, and the templates are clean and modern." RB Randy B. Graphic Design, Self-employed Used the software for: 2+ years "I have been using AidaForms for several years now and it has never failed me - I continue to use it with confidence for all my client website forms from basic "contact" to more involved event intake forms." AV Anil V. Marketing and Advertising, 1-10 employees Used the software for: 2+ years "Due to current lack of this, form looks very large on many screens with too much blank space, and doesn't look mobile responsive too." JG James G. Design, 1-10 employees Used the software for: 2+ years "The landing page design is far from ideal; it needs to be more flexible, taking advantage of its shopping cart element, among other features." Pricing The free version of AidaForm allows you to collect up to 100 survey responses per month. It comes with 500MB of data storage, unlimited forms with unlimited fields per form, and essential form-creation tools. The higher-tier Starter plan supports 1,000 monthly responses and 2GB of storage for $12 per month (billed annually). The Expert tier offers 5GB of storage and allows up to 5,000 responses a month for $24 per month. [Learn more about AidaForm pricing plans](https://www.capterra.com/p/187765/AidaForm/pricing/) Integrations **Popular Integrations** - **Slack** is a group collaboration tool that integrates with AidaForm so that users can send survey responses within Slack channels. - **Google Sheets** is a cloud-based spreadsheet app that can automatically receive survey data from AidaForm. - **Zapier** is a no-code development platform that can create actions and workflows based on AidaForm survey responses. [Learn more about AidaForm](https://www.capterra.com/p/187765/AidaForm/) * * * [### forms.app](https://www.capterra.com/p/197758/forms-app/) [4.6 (257)](https://www.capterra.com/p/197758/forms-app/reviews/) Highly rated for Customer Support Highly rated for Customer Support [View Profile](https://www.capterra.com/p/197758/forms-app/) Starting Price: $39.00 Flat Rate, Per Month Free Trial Free Version Top rated feature: Data Import/Export Based on 44 reviews User rating: 68% of reviewers rated it 5 stars forms.app is a web-based tool that aims to make form creation quick and easy. It provides a broad range of templates, each of which can be customized to your specific needs with simple drag-and-drop actions. The resulting surveys, quizzes, and registration forms can easily integrate into web pages or other applications. Among the most popular free survey tools on Capterra, forms.app is the highest rated for customer support. Features Features reviewers most value **Forms creation and design** Reviewers give this feature a rating of 4.7 out of 5 and appreciate the tool’s forms creation and design capabilities. They report that it comes with multiple templates and easy customization to fit specific needs. Users highlight the responsive designs for various devices and the ability to maintain brand consistency. In addition, they find it simple to create, edit, and share forms, noting the user-friendly interface and variety of design options. They also value the professional look and ability to integrate videos and documents seamlessly. **Survey builder** Reviewers rate this feature 4.6 out of 5. They indicate that forms.app's survey builder is user-friendly and highly customizable. They appreciate the variety of question types and logic options available, making it easy to gather detailed feedback. Users report that it simplifies the process of creating surveys for clients and customers, enhancing data collection and assessment. They find the interface intuitive and suitable for all age groups, emphasizing its usefulness for marketing research and client feedback. **Data import/export** Users rate this feature 4.5 out of 5 and report that forms.app's data import/export capabilities are efficient and straightforward. They highlight the ease of importing and exporting data in various formats, including Google Sheets and PDFs. Reviewers also appreciate the ability to organize and store data systematically, both online and offline. They find it helpful for integrating collected information with the company’s data storage. Some users mention occasional issues with data transport, but, overall, they value the feature's simplicity and speed. Pros & Cons Ahmet a. Marketing and Advertising, Self-employed Used the software for: Less than 6 months "I can launch beautiful, professional forms in minutes using their gorgeous, no-code templates—I even impressed my professor with my capstone survey's look!" Ahmet a. Marketing and Advertising, Self-employed Used the software for: Less than 6 months "The professional, polished forms increased club registrations and even earned praise from my professor for my survey's professional layout. If you need a premium tool without the premium hassle, you need thi" UB Umut B. Marketing and Advertising, 10,001+ employees Used the software for: 1-2 years "Also, when I build massive, deeply branched surveys (like for a capstone thesis), the editor can sometimes become a bit sluggish and cluttered on older devices." SS Sanja S. Textiles, Self-employed Used the software for: 1-2 years "I get about 15 orders a month, so the paid version is too expensive for me." Pricing forms.app’s free tier supports up to five forms and 100 responses per month. Upgrading to the Basic plan gets you 25 forms and 1,000 responses for $25 per month. The Pro tier offers unlimited forms and 10,000 responses for $35 per month. [Learn more about forms.app pricing plans](https://www.capterra.com/p/197758/forms-app/pricing/) Integrations **Popular Integrations** - **Google Docs** is an online word processor that can generate documents based on responses to forms.app surveys. - **Slack** is a collaboration app that integrates with forms.app so users can fill out forms and view responses in chat channels. - **Trello** is a project management and collaboration tool that can automatically create new actions based on forms.app survey responses. [Learn more about forms.app](https://www.capterra.com/p/197758/forms-app/) * * * [### Formaloo](https://www.capterra.com/p/235640/Formaloo/) [4.7 (255)](https://www.capterra.com/p/235640/Formaloo/reviews/) Highly rated for Functionality Highly rated for Functionality [View Profile](https://www.capterra.com/p/235640/Formaloo/) Starting Price: $9.00 Per User, Per Month Free Trial Free Version Top rated feature: Customizable Questions Based on 21 reviews User rating: 77% of reviewers rated it 5 stars Formaloo is a no-code development platform focused on creating forms, quizzes, custom business applications, and surveys. The app’s templates can be customized via a drag-and-drop editor, and can be integrated with third-party applications via application programming interfaces (APIs) or web hooks. Formaloo is the highest rated for functionality out of the most popular free survey tools on Capterra. Features Features reviewers most value **Forms creation and design** Reviewers rate this feature 4.7 out of 5 and report that it is easy to create appealing, logical forms and embed them in various platforms. Users highlight the availability of numerous templates and customization options, which allow them to tailor forms to specific needs. They find the form builder intuitive and user-friendly, with features like conditional fields and various answer types. Some users mention that while more customization could be beneficial, Formaloo offers more flexible design options compared to other form builders. **Reporting and analytics** Reviewers rate this feature 3.9 out of 5. They indicate that Formaloo's reporting and analytics capabilities provide a clean overview of form performance. They appreciate the ability to track metrics like user engagement and conversion rates. Users find the presentation mode and integration with Google Sheets helpful. However, some feel the reporting is limited, with a preference for more customization options beyond pie charts. They mention that the live results presentation and email notifications are useful, and the integration with Zapier API can enhance the reporting capabilities further. Pros & Cons PB Paul B. Accounting, Self-employed Used the software for: 6-12 months "Formaloo has been absolutely amazing at being able to create forms easily and quickly. And not just simple forms, but even those involving calculations or drop-downs and radio buttons, whatever." Kalpit G. Information Technology and Services, Self-employed Used the software for: 6-12 months "The thing I like most about Formaloo is that it provides me with database as well as form builder to make advanced forms and we also get insights on form usage." Adam K. Marketing and Advertising, 1-10 employees Used the software for: 2+ years "Form formatting relies heavily on CSS instead of a visual editor, which can make customization more difficult for users who are not comfortable with coding." EP Erle P. Management Consulting, Self-employed Used the software for: 1-2 years "For example when creating a client portal, and customised can be a bit challenging unless you have a clear set of documentation around it (especially for teams, when someone else has a update it)" Pricing Formaloo’s free plan supports one admin user and one editor with 100MB of data storage as well as unlimited apps, databases, and forms. Users can also add up to 2,000 records per base, unlimited pages, fields, and blocks while being GDPR compliant. The Pro plan increases storage to 2GB for $12 per month when billed annually. The higher-tier Team plan costs $38 per month and adds up to three admin seats, unlimited custom subdomains, up to 10GB per seat, and team access management. Integrations **Popular Integrations** - **PayPal** is an online payment platform that can be integrated into order forms created with Formaloo. - **Slack** is a collaboration app that can receive notifications based on Formaloo survey responses. - **Google Workspace** is a cloud productivity suite that can integrate with Formaloo to automate workflows. [Learn more about Formaloo](https://www.capterra.com/p/235640/Formaloo/) * * * [4.7 (950)](https://www.capterra.com/p/137289/Typeform/reviews/) Highly rated for Customizable Questions Highly rated for Customizable Questions Starting Price: $39.00 Flat Rate, Per Month Free Trial Free Version Top rated feature: Customizable Questions Based on 85 reviews User rating: DB 71% of reviewers rated it 5 stars Typeform is a form-creation tool with an intuitive drag-and-drop interface. It provides several customization options, including the ability to modify question and response types. You can also customize Typeform’s conditional logic to lead surveys in different directions based on the user’s response. Among the most popular free survey tools on Capterra, Typeform was the most requested by users looking for customizable questions. Features Features reviewers most value **Forms creation and design** Reviewers rate this feature 4.9 out of 5 and appreciate Typeform's forms creation and design process for being straightforward and user-friendly. They find the ability to customize the look and feel of forms very appealing, with many pre-built designs and templates available. Users report that Typeform forms feel faster and more conversational, enhancing the customer journey. They enjoy the ease of creating beautiful forms that match their brand, even with the free version. However, some wish for more flexibility with image layouts. **Customizable fields** Reviewers give this feature a rating of 4.8 out of 5. They indicate that Typeform's customizable fields are highly valuable for capturing specific information. Specifically, they appreciate the ability to customize buttons and add conditions between questions for personalized surveys. Users also find the custom elements and form widgets particularly useful. However, some users note that advanced customization options are limited in the basic plan and may require an upgrade. **Survey builder** Reviewers rate this feature 4.7 out of 5 and feel that Typeform's survey builder is intuitive and user-friendly, making it easy to create and customize surveys. They highlight the ability to use multiple question types and logic to tailor surveys based on responses. Users also appreciate the drag-and-drop interface and the seamless process of building surveys. They find the survey builder helpful for gathering data and engaging respondents. However, some mention that complex surveys can experience loading issues and delays. Pros & Cons Tracie B. Non-Profit Organization Management, Self-employed Used the software for: Less than 6 months "Type form is a decent platform for creating surveys and polls for audience members but requires a paid plan for use of the actual useful features they offer." DS Debora S. Staffing and Recruiting, 11-50 employees Used the software for: 1-2 years "The amazing part with using this is its interface and attractive templates we are able to make good survey according to our requirement which saves our time and manual" st shivam t. Animation, Self-employed Used the software for: Less than 6 months "its high cost and potential for usage-based fees, the limitations in advanced customization and complex form workflow management, the lack of certain advanced features such as analytics or text editing options, and a potentially outdated interface for the user interface." Tracie B. Non-Profit Organization Management, Self-employed Used the software for: Less than 6 months "I Disliked that you are limited in responses, forms, and personalization of forms if you do not have a paid plan." Pricing The free version of Typeform supports up to 10 responses per month. The Basic tier ups that limit to 100 responses for $25 per month and one user. The Plus plan allows for three users and 1,000 responses for $50 per month. The Business tier supports five users and 10,000 responses and costs $83 per month. [Learn more about Typeform pricing plans](https://www.capterra.com/p/137289/Typeform/pricing/) Integrations **Popular Integrations** - **Google Docs** is an online word-processing app that integrates with Typeform for creating and editing questions. - **Google Drive** is a cloud storage solution that integrates with Typeform to store exported data and reports. - **Slack** is a messaging collaboration tool that can receive notifications when Typeform surveys are completed. [Learn more about Typeform](https://www.capterra.com/p/137289/Typeform/) * * * [### Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) [4.7 (2841)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Highly rated for Survey Builder Highly rated for Survey Builder [View Profile](https://www.capterra.com/p/158456/JotForm-4-0/) Starting Price: $39.00 Flat Rate, Per Month Free Trial Free Version Top rated feature: Customizable Questions Based on 190 reviews User rating: ML 74% of reviewers rated it 5 stars Jotform is an online form-creation tool that’s well-suited for businesses of varying types and sizes. It supports drag-and-drop form building, conditional logic, and integrations with a wide range of web applications. Among the most popular free survey tools on Capterra, Jotform was the most requested by users looking for a survey builder. Features Features reviewers most value **Secure data storage** Reviewers rate this feature 4.9 out of 5. They appreciate Jotform's secure data storage capabilities and highlight that Jotform is HIPAA compliant and supports GDPR, which is essential for handling sensitive information. Users report that data encryption and 256-bit security provide peace of mind, and they find it valuable that Jotform offers options to store data in the EU or USA, and that it includes features like encrypted storage and password protection.  **Survey builder** Users give this feature 4.7 out of 5 and report that Jotform's survey builder is intuitive and user-friendly, allowing for easy customization of surveys. They appreciate the variety of templates and question types available, as well as the ability to add branching and skip logic. In addition, reviewers indicate that the drag-and-drop interface and customization options make survey creation efficient. They also find it helpful for gathering feedback from customers and employees and mention integrations with tools like email marketing platforms. **Data capture and transfer** Reviewers rate this feature 4.4 out of 5. They highlight Jotform's efficient data capture and transfer capabilities. They report that form submissions can be easily downloaded in various formats, such as PDFs and Excel sheets, which is helpful. Users also appreciate the seamless integration with tools like Google Sheets and Zapier, and find it reliable for capturing and transferring data accurately. They value the email notifications for new submissions and say this feature is essential for consistent data management across their organization. Pros & Cons JM Jamilla M. Photography, 1-10 employees Used the software for: 2+ years "The drag and drop builder, wide range of templates, and features like payment integration and e signatures make it a powerful tool." ML Mikayla L. Non-Profit Organization Management, 1-10 employees Used the software for: Less than 6 months "We were struggling with outdated mail-in membership applications until we found this platform, which was the only truly free program that could handle every complex requirement we had. Since making the switch, our membership has actually increased because the digital process is so much faster and more accessible for everyone." Evita G. Non-Profit Organization Management, 1-10 employees Used the software for: 6-12 months "You have to double click into the form and if you are copying and pasting from a long paragraph you can take sections at a time and if dont copy the entire section some of the sentences end up out of place. When I have any account issues it seems like it takes a very long time to hear back from customer service. When you put in a customer service ticket, you don't hear back for a week in some cases." PG Patricia G. Hospitality, 11-50 employees Used the software for: 2+ years "Those higher submission rates are high to the small business and the offline option is not very reliable with some complex widgets or slow connections." Pricing Jotform’s free Starter plan is limited to one user, five forms, and up to 100 submissions per month. It also includes 100MB of storage, 100 fields per form, and comes with Jotform branding. The Bronze tier supports 25 forms and 1,000 monthly submissions for $34 per month (when billed annually). The Silver tier ups the limits to 50 forms and 2,500 submissions for $39 per month. The Gold plan supports 100 forms and 10,000 submissions for $99 per month. [Learn more about Jotform pricing plans](https://www.capterra.com/p/158456/JotForm-4-0/pricing/) Integrations **Popular Integrations** - **Google Analytics 360** is an analytics platform that can track and analyze Jotform survey data. - **Stripe** is an online payment platform that can be integrated into order forms created with Jotform. - **Zapier** is a no-code development platform that can integrate survey results and other data from Jotform. [Learn more about Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) * * * [### Survio](https://www.capterra.com/p/150091/Survio/) [4.5 (570)](https://www.capterra.com/p/150091/Survio/reviews/) Highly rated for Reporting/Analytics Highly rated for Reporting/Analytics [View Profile](https://www.capterra.com/p/150091/Survio/) Starting Price: $15.00 Flat Rate, Per Month Free Trial Free Version Top rated feature: Data Import/Export Based on 35 reviews User rating: DC 62% of reviewers rated it 5 stars Survio is a dedicated survey platform that offers numerous customizable templates. The platform supports surveys with text, links, videos, and other elements. Survio also offers data collection and analysis features with real-time reporting capabilities. Out of the most popular free survey software on Capterra, Survio was the most requested by users looking for reporting and analytics. Features Features reviewers most value **Survey builder** Reviewers rate this feature 4.4 out of 5 and appreciate Survio's survey builder for its professional and clean design. They find it very easy to create surveys with various question types, making it suitable for different needs. Users report that the survey builder is intuitive and can be used by anyone, including novices. They say it is responsive and easy to implement on websites. While some users wish for more answer options, like positioning each answer from 1 to 10, overall, they find it a valuable tool for quick survey creation. **Reporting/analytics** Reviewers give this a rating of 3.8 out of 5. They indicate that Survio's reporting and analytics capabilities are comprehensive and easy to understand, especially for students and beginners. They find the range of charts available helpful for presenting data and appreciate the ease of exporting analytics and answers to Excel. Users report that these capabilities facilitate analysis and interpretation. While some mention that premium features are required for more advanced statistics, overall, they feel Survio provides a good market overview and makes expressing results straightforward. **Data import/export** Users rate this feature 2.4 out of 5. They report that Survio's data import/export capabilities are functional with common programs, including Excel. They appreciate not losing data and find the export process reliable. However, reviewers indicate that some features, like integration with SPSS and Excel conversion, require payment. They feel that while the basic export functions are useful, the full potential of data import/export is unlocked with the paid version. Overall, they consider these capabilities important for data management. Pros & Cons LK Liana K. Education Management, 501-1,000 employees Used the software for: 6-12 months "Survio offers a wide array of question types and templates, which I found invaluable in tailoring my questionnaires to fit specific needs. Whether I needed simple multiple-choice questions or more complex matrix questions, Survio had me covered." FM Femi M. Hospital & Health Care, 11-50 employees Used the software for: 1-2 years "The variety of Survey Template is really mind blowing i can apply it to any survey recommendation from my team. and very easy to use to new, my patients have no problem understanding the Survey details" AP Anna P. Higher Education, 51-200 employees Used the software for: I used a free trial "The last thing I needed for completing the questionnaire was to be able to filter the results by an answer, but I needed to upgrade on a paid program." AM Alice M. Graphic Design, Self-employed Used the software for: Less than 6 months "One drawback worth noting is the limited export options in the free version." Pricing Survio’s free plan supports 50 responses per month with unlimited surveys and questions. It can be accessed by one user and supports up to 18 question types. The higher-tier Mini plan costs €12 per month (billed annually) and adds up to 150 responses per month, 100 survey invitations via campaign manager per month, survey logic, and survey scheduling. The Standard plan is for €28 per month and adds white labelling, surveys without ads and in multiple languages.  [Learn more about Survio pricing plans](https://www.capterra.com/p/150091/Survio/pricing/) Integrations **Popular Integrations** - **Google Drive** is a cloud storage platform that integrates with Survio to store survey data and reports. - **Slack** is a collaboration app that can receive notifications based on actions taken in Survio. - **Dropbox Business** is a cloud storage platform that integrates with Survio to store exported data. [Learn more about Survio](https://www.capterra.com/p/150091/Survio/) * * * [4.6 (450)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) Highly rated for Data Import/Export Highly rated for Data Import/Export Starting Price: $35.00 Flat Rate, Per Month Free Trial Free Version Top rated feature: Data Import/Export Based on 25 reviews User rating: 66% of reviewers rated it 5 stars Zoho Survey is a cloud-based tool for creating and distributing surveys. The platform offers several customizable templates and multiple question types. As part of the Zoho family of cloud applications, it has tight integration with Zoho CRM and Zoho Campaigns, creating a highly efficient environment. Among the most popular free survey tools on Capterra, Zoho Survey was the most requested by users looking for data import and export. Features Features reviewers most value **Customizable templates** Reviewers rate this feature 4.8 out of 5 and appreciate Zoho Survey's customizable templates. They highlight the broad selection of well-designed templates, which make creating surveys simple and effective. Users also report that they can easily add branding elements like colors and logos, giving surveys a more polished appearance. They find the templates easy to modify and suitable for various industries, saving time and effort. They also mention the availability of over 200 templates, which they can customize to meet specific needs, ensuring a consistent look and feel of their surveys. **Survey/poll management** Users give this feature a rating of 4.8 out of 5 and report that Zoho Survey's survey/poll management capabilities are invaluable for creating, managing, and analyzing polls and questionnaires. They appreciate the intuitive interface, which makes designing engaging surveys easy. Reviewers also indicate that the platform offers robust administration features like survey scheduling, participant limit setting, and access control. They also value the advanced analytics and reporting capabilities, which provide deep insights from survey data. In addition, they find the offline response support particularly useful, as it allows feedback submission without an active internet connection. **Surveys & feedback** Reviewers rate this feature 4.8 out of 5. They feel that the platform's surveys & feedback capabilities are essential for gathering insightful feedback. They highlight the user-friendly interface, which simplifies survey design and distribution. Users also appreciate the variety of question types and survey options available, allowing for diverse and in-depth feedback. They say the powerful analytics and reporting options help in making data-driven decisions and also mention the ability to share surveys via social media and email, which increases exposure and response rates, making the feature reliable and effective. Pros & Cons Dylan C. Food & Beverages, 51-200 employees Used the software for: 2+ years "The entire process of conducting surveys with the right questions and the correct templates is much easier with Zoho Survey and then analyzing the information and understanding it is more detailed and this helps to make decisions based on the information received from the surveys." HC Hadi C. Financial Services, 51-200 employees Used the software for: 1-2 years "The ease of integrating surveys on various platforms as well as getting real-time responses enabled me to adjust campaigns fast." Nishant T. Financial Services, 10,001+ employees Used the software for: Less than 6 months "Inadequate customer support Although third party integration is offered, it sometimes create issues" SC Shelby C. Law Practice, 1-10 employees Used the software for: 6-12 months "I put the questions into the editing box and discovered that multiple answer specifications are not supported." Pricing Zoho Survey’s free version supports up to three active surveys at a time. The Basic plan offers unlimited surveys and 12,000 responses a year for $7.42 per month, billed annually. The Plus plan supports unlimited responses and costs $25 per month, billed annually. [Learn more about Zoho Survey pricing plans](https://www.capterra.com/p/131426/Zoho-Survey/pricing/) Integrations **Popular Integrations** - **Slack** is a messaging application that can receive and display notifications from Zoho Survey. - **Mailchimp** is an email marketing platform that can integrate surveys created with Zoho Survey. - **Zoho CRM** is a cloud-based CRM that can share customer data and survey results with Zoho Survey. [Learn more about Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/) * * * [4.6 (963)](https://www.capterra.com/p/156752/SurveyLegend/reviews/) Highly rated for Question Library Highly rated for Question Library Starting Price: $19.00 Flat Rate, Per Month Free Trial Free Version Top rated feature: Data Import/Export Based on 115 reviews User rating: DS 66% of reviewers rated it 5 stars SurveyLegend is a survey platform with extensive customization options. It supports multiple question types and themes, and users can embed images to make surveys more visually appealing. SurveyLegend has several pre-defined templates and a library of customizable questions. Among the most popular free survey tools on Capterra, SurveyLegend was the most requested by users looking for a question library. Features Features reviewers most value **Survey builder** Reviewers rate this feature 4.4 out of 5 and appreciate the tool’s survey builder for its user-friendly and intuitive design. They find it easy to customize surveys with various options like colors, backgrounds, and fonts. Users report that the availability of templates and different question formats helps create engaging surveys quickly. In addition, they say the WYSIWYG interface and logical flow options (e.g., skip logic) are valuable. However, some users mention occasional glitches and a desire for more question formats, but they find it superior to other tools like SmartSurvey and SurveyMonkey. **Reporting/analytics** Reviewers give this feature a rating of 3.8 out of 5. They indicate that SurveyLegend's reporting/analytics capabilities are essential for understanding survey results. They appreciate the live analytics, various chart types, and the ability to download data for further analysis. Users report that the platform provides clear and interesting graphics, and the online dashboards are helpful for real-time tracking. However, some users feel limited by the free version, which restricts access to detailed data and specific features. **Data import/export** Users rate this feature 3.7 out of 5. They report that SurveyLegend's data import/export capabilities are crucial for utilizing collected data. They appreciate the ability to export data in multiple formats like Excel, CSV, and ODS, and the integration with Google Drive. Reviewers also indicate that exporting data is simple and fast, although some express frustration over the paywall for this functionality in the free version. They find it essential for analyzing and presenting survey results, despite occasional difficulties with viewing full responses in the reviewable data fields. Pros & Cons DS Doris S. Computer Software, 11-50 employees Used the software for: I used a free trial "It also solved the age-old problem of “Where do I even start?”—the templates and guidance made setup fast, smooth, and zero-stress. Plus, we got great feedback from users who said it was one of the few surveys they actually enjoyed taking." IS Ilaria S. Education Management, 1,001-5,000 employees Used the software for: Less than 6 months "The drag-and-drop interface was very easy to use, and having the option to include large and full-quality images for both question and answer choices greatly enhanced interactivity." CS Catherine S. Education Management, 1-10 employees Used the software for: 2+ years "Their graphics for surveys were not helpful and it actually ended up creating more work on my part." Laura L. Health, Wellness and Fitness, Self-employed Used the software for: Less than 6 months "perhaps it’s not the prettiest but I may not have been able to make the most of its editing features" Pricing SurveyLegend’s free version supports three active surveys, six pictures, one conditional logic parameter, and up to 1,000 responses per survey. The higher-tier Pro plan costs $15 per month (billed annually) and adds up to 20 surveys, 30 pictures, 10 conditional logic constraints, and up to 5,000 responses per survey. Other advanced plans offer more comprehensive survey-specific features. [Learn more about SurveyLegend pricing plans](https://www.capterra.com/p/156752/SurveyLegend/pricing/) Integrations **Popular Integrations** - **Google Drive** is a document storage platform that integrates with SurveyLegend to store survey data. - **Mailchimp** is an email marketing platform that can integrate surveys created with SurveyLegend. - **Google Sheets** is an online spreadsheet tool that can view survey data exported from SurveyLegend. [Learn more about SurveyLegend](https://www.capterra.com/p/156752/SurveyLegend/) * * * ## Top free survey software at a glance Vendor Highly rated Starting Price [Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/)[4.6 (450)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) Data Import/Export $35.00 Per Month [SurveyLegend](https://www.capterra.com/p/156752/SurveyLegend/)[4.6 (963)](https://www.capterra.com/p/156752/SurveyLegend/reviews/) Question Library $19.00 Per Month [Typeform](https://www.capterra.com/p/137289/Typeform/)[4.7 (950)](https://www.capterra.com/p/137289/Typeform/reviews/) Customizable Questions $39.00 Per Month [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.7 (2841)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Survey Builder $39.00 Per Month [Learn More](https://www.capterra.com/p/158456/JotForm-4-0/) [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[4.7 (11386)](https://www.capterra.com/p/176571/Google-Forms/reviews/) Value for Money $0.00 [Learn More](https://www.capterra.com/p/176571/Google-Forms/) [AidaForm](https://www.capterra.com/p/187765/AidaForm/)[4.7 (237)](https://www.capterra.com/p/187765/AidaForm/reviews/) Ease of Use $10.00 Per Month [Learn More](https://www.capterra.com/p/187765/AidaForm/) [forms.app](https://www.capterra.com/p/197758/forms-app/)[4.6 (257)](https://www.capterra.com/p/197758/forms-app/reviews/) Customer Support $39.00 Per Month [Learn More](https://www.capterra.com/p/197758/forms-app/) [Formaloo](https://www.capterra.com/p/235640/Formaloo/)[4.7 (255)](https://www.capterra.com/p/235640/Formaloo/reviews/) Functionality $9.00 Per Month [Learn More](https://www.capterra.com/p/235640/Formaloo/) [QuestionPro](https://www.capterra.com/p/135455/QuestionPro/)[4.8 (525)](https://www.capterra.com/p/135455/QuestionPro/reviews/) Highest Rated $83.00 Per Month [Learn More](https://www.capterra.com/p/135455/QuestionPro/) [Survio](https://www.capterra.com/p/150091/Survio/)[4.5 (570)](https://www.capterra.com/p/150091/Survio/reviews/) Reporting/Analytics $15.00 Per Month [Learn More](https://www.capterra.com/p/150091/Survio/) Explore our 536 Survey solutions[Browse Directory](https://www.capterra.com/survey-software/) ## Our methodology  Our independent and objective research is based on market demand signals along with analysis of our proprietary data, including product information and verified user ratings and reviews as of December 2024. To be considered for this list, products had to: - Appear in the Capterra Shortlist for [Capterra Shortlist for Survey Software](https://www.capterra.com/survey-software/shortlist/). - Show evidence of offering required functionality for a given software category as demonstrated by publicly available sources, such as the vendor’s website. - Offer either a forever-free version or a free trial period. - In certain cases, depending on the market, we may expand the criteria for selection of products based on our market insights to ensure we’re providing the best options for buyers.  We took the highest-rated products in each of the listed parameters a product is “best for”, unless that product already appeared on our list. In these cases, we feature the next highest-rated product.  In our descriptions of each featured product, we include the following details:  **Most valued features:** Our research team analyzed verified survey software reviews on Capterra to identify each product’s highest-rated features (among features with at least five reviews). We then summarized user sentiment using real reviews for each feature. Please note some of the highest-rated features for a given product may not be included in its free version.  **Review excerpts selection**: Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, sentiment, topic coverage, and thematic relevance. Excerpts represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar. **Popular integrations:** We identified integrations from our internal database and selected products considered as “most popular” based on how often they were cited by users as integrating with products in the category. ## What is survey software? [Survey software](https://www.capterra.com/survey-software/) is designed to create and manage electronic surveys, polls, and questionnaires. These platforms include survey builders, reporting and analytics tools, and support multi-channel distribution, simplifying data collection.  Beyond these core components, they also offer common features like feedback management, data import/export, customizable questions, advanced analysis tools, and question branching.  Additionally, they integrate with [email marketing](https://www.capterra.com/email-marketing-software/), [website builder](https://www.capterra.com/website-builder-software/), and [customer relationship management (CRM) software](https://www.capterra.com/customer-relationship-management-software/), streamlining operations by centralizing activities on a single platform. ## Common types of free survey software Survey software generally provides users with two primary free options: a forever free version and a time-limited free trial version. Many providers offer both alternatives, allowing you to choose a basic free version to get started while also providing access to a free trial of their comprehensive, feature-rich system. This flexibility enables users to explore the capabilities of the software without immediate financial commitment. ### Forever free options (free versions with limited features) Forever free survey software provides essential features that cater to individuals and small businesses alike. Users can easily create surveys utilizing standard question types, such as multiple-choice and short-answer formats. The platform also offers a selection of pre-designed templates, making it straightforward to get started, along with basic reporting features that deliver summary statistics and simple charts for analysis. Surveys created with this software are typically optimized for mobile devices, ensuring that respondents can participate seamlessly from their smartphones or tablets. Users can distribute surveys through various channels, including email, social media platforms, or shareable links, enhancing accessibility and response rates. However, it's important to note that forever free plans often come with certain limitations. These may include caps on the number of responses and questions allowed, restricted customization options, and limited data export capabilities. Additionally, advanced features such as skip logic and detailed analytics are generally unavailable in free versions. There could also be software branding on the surveys or advertisements. Finally, customer support for free users is often confined to online resources, which may not always provide adequate assistance for more complex inquiries. ### Free trial options (time-limited free access) Survey software that offers a free trial presents an opportunity for users to delve into its comprehensive range of features without any upfront commitment. During this trial period, typically spanning 14 to 30 days, users can fully explore the software's capabilities, which often include a diverse selection of question types, customizable templates, advanced reporting and analytics, and options for multi-channel distribution. Additionally, many of these platforms allow for seamless integration with other essential tools, such as CRM systems and email marketing platforms, enhancing the overall user experience.  It’s important to note, however, that free trials may come with certain limitations, such as restrictions on the number of responses collected or the level of customer support available. While some trials provide full customer assistance, others may only offer basic resources. Survey tools with free trials suit marketers who want to explore the full capabilities of different solutions without incurring any initial costs, with the eventual aim of purchasing a paid plan. Indeed, after the conclusion of the trial period, users need to subscribe to a paid plan to maintain access to the advanced features that enhance their survey capabilities. By understanding these details, users can make informed decisions about whether the survey software aligns with their needs and if it’s a worthwhile investment. ## Features included with free survey software When it comes to dedicated survey software, most platforms provide essential (also called core) features such as intuitive survey builders, multi-channel distribution, and robust reporting and analytics. However, you should carefully evaluate the specific features and capabilities you’ll actually get for free.  Here are some features that are usually standard (core and common) and those that are not usually included in free software packages, along with our analysis of user feedback on which functionalities matter most: ### Core features available in free survey software - **Survey builder:** Create and manage surveys. 92% of users find this feature highly important or critical. - **Basic reporting/analytics:** View and track pertinent metrics to find patterns and gain insights from data. 85% find this feature highly important or critical. - **Multi-channel distribution:** Distribute your surveys via multiple channels such as email, web links, and social media platforms. ### Common features of free survey software - **Customizable questions:** Tailored or customizable questions for more targeted and relevant data collection. 95% of users find this feature highly important or critical. - **Basic data import/export:** Import and export data to and from software applications. 77% find this feature highly important or critical. - **Customizable templates:** Pre-designed layouts that can be customized to match preferences and requirements. 72% find this feature highly important or critical. ### Features not typically included in free survey software - **Question branching:** A survey design technique that directs respondents to different questions based on their previous answers. 70% of users find this feature highly important or critical. - **Skip logic:** Respondents can skip over or be routed to different sets of questions based on their previous answers. 64% find this feature highly important or critical. - **Question piping:** Integration of respondents' answers from previous survey questions into subsequent questions or text. - **Third-party integrations:** Set up connections to third-party platforms to improve business and data analysis processes. - **Advanced data security:** Protect sensitive data for digital privacy. ## Key benefits of using free survey software Our software advisors engage with hundreds of marketers annually, and a significant trend has emerged: 36% of those reaching out to us are grappling with inefficiencies—often stemming from reliance on spreadsheets, generic marketing software, or manual processes.[\[2\]](#footnotes)  To address these challenges, survey software helps marketers automate essential tasks tied to research and data collection and analysis from consumers while also facilitating better oversight. Our analysis of user feedback highlights several benefits you can expect from free survey software: - **Enhances team collaboration:** Many users report that survey software significantly enhances team collaboration by simplifying the creation, distribution, and analysis of surveys. Tools that offer a free trial allow multiple team members to collaborate seamlessly, enabling shared access, version control, and role assignments. This fosters real-time collaboration, making it effortless for teams to gather insights and make informed, data-driven decisions. - **Helps gather client feedback efficiently:** Users emphasize that survey software is instrumental in gathering client feedback, thereby improving business operations through streamlined data collection and analysis. These tools empower businesses to design customized surveys and forms that clients can easily complete on both mobile devices and computers. By providing features such as real-time data collection, segmentation, and personalization, survey software enables companies to efficiently gather actionable insights. This capability helps businesses tailor their services to meet client needs more effectively, ultimately enhancing customer satisfaction and loyalty. - **Enables more accurate research:**  Users believe that survey software offers significant advantages for conducting research by simplifying data collection and analysis, making it accessible and effective for a diverse array of users. The ability to distribute surveys online allows for reaching a wide audience, facilitating the rapid collection of varied insights. Furthermore, the user-friendly interfaces and professional presentation of survey software provide credibility to research efforts, making them valuable for academic, corporate, and personal projects alike. ## What to look for in free survey software When exploring free survey software options, it’s important to look beyond just the appealing ‘free’ label. Here are some key aspects to consider for an informed choice: ### Limitations and unexpected costs Free survey software often comes with various limitations that can impact your survey effectiveness. Be mindful of restrictions on the number of questions, responses, or surveys that you can create. Additionally, many free plans impose caps on the number of responses you can collect and limit data export options. You might also encounter branding or advertisements from the software provider, which can diminish the overall professionalism of your surveys. Furthermore, as you grow and require more features, these free versions may prompt you to upgrade, leading to unexpected costs. ### Upgrade pathway Consider solutions that clearly outline their paid tiers and offer the flexibility to upgrade specific features without necessitating a complete transition to a premium plan. This adaptability is essential for scaling your digital tools effectively as your portfolio expands. ### User reviews Even when utilizing free tools, access to basic help resources and reliable support channels is important. Look for providers with a strong track record and positive user reviews to ensure a satisfactory experience. For independent research and verified user feedback, consider consulting Capterra's extensive database, which features over [200 free survey products](https://www.capterra.com/survey-software/?pricing_options=FREE_VERSION,FREE_TRIAL). ## How to choose free survey software for your business Choosing the right free survey software can significantly impact your data collection efforts. Ensure that the software you select not only meets your current requirements but also accommodates your future growth plans. Here’s a structured approach to guide you through this important decision-making process: ### 1\. Identify your needs Begin by clearly defining your requirements for survey software. Consider the types of surveys you intend to conduct, the expected number of responses, and any specific features you may need, such as question types, data analysis tools, or customization options. By understanding your needs, you can effectively narrow down your options and focus on software that aligns seamlessly with your objectives. ### 2\. Evaluate your workflow When selecting free survey software, it's important to consider how you and your team will interact with it on a daily basis. Determine whether multiple team members will need access to the platform to create and analyze surveys. Assess whether remote collaboration is necessary or if the software will primarily be used on-site. Additionally, think about how your respondents will access the surveys—will they be engaging online or via mobile devices? Understanding your operational style will help you eliminate options that do not fit your workflow, saving you valuable time in the selection process and minimizing potential adoption challenges later on. ### 3\. Test usability Before finalizing your choice, make sure to test the usability of the software. Create a sample survey to evaluate the intuitiveness of the interface and assess how easily you can add, customize, and organize questions. Evaluate the distribution methods to ensure that sharing surveys across your preferred channels is straightforward. Simulate response collection to examine the data handling and analysis features.  Take note of any confusing aspects, as these may indicate potential frustrations down the line. Additionally, consider the learning curve associated with the software to determine how quickly you and your team can become proficient. Such thorough testing will ensure that the software you choose aligns with your workflow and effectively meets your survey needs. ## Common limitations of using free survey software Free survey software can serve as a valuable resource for individuals and organizations with basic survey needs. However, it’s important to be aware of several limitations that may affect its effectiveness for more complex or large-scale projects. Here are the main constraints generally associated with free survey tools: - **Response and question limits:** Many free plans impose restrictions on both the number of responses you can collect and the total number of questions you can include in a survey. These limitations can significantly hinder your ability to gather comprehensive data and may not meet the demands of larger projects. - **Limited customization:** Users often face minimal options when it comes to customizing the look and feel of their surveys. Advanced branding features, such as the ability to incorporate custom logos, apply specific themes, or eliminate the survey platform's branding, are typically reserved for paid plans. This can result in a less professional appearance, which may impact the response rate. - **Basic reporting and analytics:** Free versions usually provide only basic reporting capabilities. They usually lack advanced analytics tools, such as cross-tabulation, trend analysis, or detailed data visualization, which are essential for deriving in-depth insights from your survey data. Without these features, it can be challenging to analyze results effectively and make informed decisions. Beyond these standard restrictions, you'll likely note that free survey software comes with several limitations that can affect its utility for more complex needs. For example, data export capabilities are typically basic, lacking advanced features and integration with data analysis tools, which can hinder effective data management.  Integration limitations further challenge users by preventing seamless connections with key applications, affecting data synchronization. Security features like data encryption and regulatory compliance are also usually absent, posing risks to sensitive information. Support is limited to FAQs or community forums, and the presence of ads and branding can detract from survey professionalism, potentially lowering response rates and affecting brand perception. ## When to consider free vs. paid survey software Free survey software serves as a useful entry point for small business owners and marketers who are transitioning from traditional spreadsheets to more dedicated survey solutions, especially when operating on a tight budget.  However, it’s advisable to consider upgrading to paid solutions in the long run as your business grows and your budget allows for more advanced options. Here are some scenarios where upgrading your survey software would make sense: 1. If your surveys consistently surpass the response limits imposed by the free version. 2. When your survey needs evolve to require advanced functionalities such as skip logic, question branching, or piping. 3. If you require comprehensive data analysis capabilities to derive meaningful insights from your survey results. 4. If you find that integration with other business applications becomes essential to streamline your workflows. 5. If you require immediate assistance or more robust support options. As one marketer notes in our reviews: "_Although it is nice to have a free option, it really limits the amount of data you can collect so a paid subscription is necessary if you have a lot of info to collect._" Even if starting with a free plan makes sense, remember that transitioning to paid features often provides a good return on the initial investment.  ## What is the cost to upgrade from free survey software to a paid package? When exploring the marketplace, users will notice that most products are generally priced on a per month basis. Gaining insight into the prevalent pricing tiers can enable you to make well-informed decisions for your business. Based on our analysis, survey software pricing can be segmented into three distinct categories[\[3\]](#footnotes): - **Entry-level plans:** Typically starting at $10 to $20 per month, these plans usually encompass basic services and features that are well-suited for startups or small businesses operating on a limited budget. They provide essential tools to help you get started without significant financial commitment. - **Mid-tier plans:** Ranging from $21 to $49, these generally offer a more comprehensive set of features. They cater to growing businesses that require additional functionality while still being mindful of costs, making them a valuable choice for users looking to scale. - **Higher-end, enterprise-level plans**: For those with more complex needs, higher-end plans often exceed $49 monthly. These comprehensive solutions are tailored for established businesses, providing advanced features and robust support to meet intricate operational demands. ## FAQs What is the best survey app for free? Based on our analysis of verified user reviews, [QuestionPro](https://www.capterra.com/p/135455/QuestionPro/) consistently ranks as the best-rated free survey software. When it comes to choosing the best free survey app, you should take into account several key factors that can impact your final decision, such as the size of your organization, your unique requirements, budget limitations, and the specific features that matter most to you. To explore more highly rated options, you can check out our [Capterra shortlist for survey software](https://www.capterra.com/survey-software/shortlist/). Is there a free way to create a survey? Absolutely, there are [numerous platforms available](https://www.capterra.com/survey-software/?pricing_options=FREE_VERSION,FREE_TRIAL) that enable you to create surveys at no cost. These platforms are generally designed with user-friendly interfaces and offer a diverse range of question types, allowing you to craft your survey effortlessly and without any financial burden. How can I conduct a survey for free? To conduct a survey for free, you can use online [free survey platforms](https://www.capterra.com/survey-software/?pricing_options=FREE_VERSION,FREE_TRIAL). Simply sign up for an account, create your survey using their templates and question types, and then share the survey link with your audience via email, social media, or other communication channels. How to create an online survey form for free? To create a free online survey form, start by selecting a platform that offers no-cost survey creation. Register for an account if necessary, and use the platform's tools to build your survey, choosing from various question types like multiple choice or short answers. Customize the design to suit your needs, and, if available, apply survey logic to present questions based on respondents' previous answers. Before sharing, preview and test the survey to ensure everything functions correctly. Once ready, distribute the survey link via email, social media, or other channels, and monitor the responses as they come in, using the platform's tools to analyze the data. What free software should I use to create a survey? To assist you in making an informed choice, we have meticulously curated a list of the top free survey software based on a unique blend of user reviews and overall popularity. This compilation highlights the standout products in the free survey category, each with its own distinctive strengths: - [QuestionPro](https://www.capterra.com/p/135455/QuestionPro/), Highest rated - [Google Forms](https://www.capterra.com/p/176571/Google-Forms/), Best value for money - [AidaForm](https://www.capterra.com/p/187765/AidaForm/), Best ease of use - [forms.app](https://www.capterra.com/p/197758/forms-app/), Best customer support - [Formaloo](https://www.capterra.com/p/235640/Formaloo/), Best functionality - [Typeform](https://www.capterra.com/p/137289/Typeform/), Best customizable questions - [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/), Best survey builder - [Survio](https://www.capterra.com/p/150091/Survio/), Best for reporting/analytics - [Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/), Best for data import/export - [SurveyLegend](https://www.capterra.com/p/156752/SurveyLegend/), Best question library **Sources** 1. **Capterra reviews data:** Reviews are collected from verified users for individual software products. For this report, we analyzed reviews from the past two years as of the research date. [Read the complete methodology.](https://www.capterra.com/resources/proprietary-data-research/#software-buyers-guides-methodology) 2. **Capterra advisor call notes:** Findings are based on data from telephonic conversations that Capterra’s advisor team had with businesses seeking marketing software. For this report, we analyzed reviews from the past year as of the research date. [Read the complete methodology.](https://www.capterra.com/resources/proprietary-data-research/#software-buyers-guides-methodology) 3. **Capterra software pricing data:** Only products with publicly-available pricing information and qualified software products within the category are included in our pricing analyses. [Read the complete methodology.](https://www.capterra.com/resources/proprietary-data-research/#software-buyers-guides-methodology) [Sabrina Khoulalène](https://www.capterra.com/resources/author/sabrina-khoulalene/) Sabrina Khoulalène is a content analyst with over a decade of experience in marketing and sales. Her mission is to empower small and midsize businesses (SMBs) by keeping them informed about the latest technology trends and guiding them in finding the right software, tailored to their unique needs. Indeed, her valuable insights and practical tips significantly impact the journey of thousands of business owners who come to Capterra to make informed business decisions. By offering relevant... [Mehar Luthra](https://www.capterra.com/resources/author/mehar-luthra/) Mehar Luthra is a team lead at Capterra and specializes in editing reports that cover the latest trends affecting small businesses. With nearly a decade of experience, she has edited a multitude of research articles, top-rated software reports, and thought leadership articles for diverse markets such as Brazil, Japan, Canada, France, Australia, and India. She finds it particularly rewarding to produce content that provides small-business owners with practical tips and helpful advice on topics... Related reading Best rated products on this list - [ Zoho Survey](#adeb8b19-024f-43e1-8347-a6d200b7a22f) - [ SurveyLegend](#3bb8ca6e-224f-41ec-9d09-a6e900ba0c9c) - [ Typeform](#9bec51c0-c7fe-4a52-ace0-a6d200b72eb6) - [ Jotform](#8524c78d-8729-4774-9b19-a6d200b4cae0) - [ Google Forms](#0d7ed9ef-7d03-435a-81f4-a8c800ab1c7f) - [ AidaForm](#ac43703b-a1e4-439d-aad6-aa6500592ffd) - [ forms.app](#b52bae85-2652-4b74-8f57-f73812183a09) - [ Formaloo](#5bdd3109-0150-4797-8e39-9cf46917d8d2) - [ QuestionPro](#655a6ae6-0759-475e-b83b-a6d200b601d6) - [ Survio](#30f1a8ae-072a-499e-a395-a6d200b6d7d3) Talk to a Capterra advisor for free and get results within 15 minutes.