# Best Speech Analytics Software 2026 | Capterra > Find the top Speech Analytics software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs. Source: https://www.capterra.com/speech-analytics-software --- # Best Speech Analytics Software For more information consult our [Speech Analytics Buyers Guide](#buyers-guide-content) [4.7 (7)](https://www.capterra.com/p/10011014/CallAI/reviews/) Automated solution that helps contact centers analyze agent and supervisor performance, analyze competitors, and product features. [Learn more about CallAI](https://www.capterra.com/p/10011014/CallAI/) [## NiCE CXone](https://www.capterra.com/p/134775/inContact-Call-Center-Software/) [4.2 (581)](https://www.capterra.com/p/134775/inContact-Call-Center-Software/reviews/) Good for: Enterprise Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX. [Learn more about NiCE CXone](https://www.capterra.com/p/134775/inContact-Call-Center-Software/) [## Gong.io](https://www.capterra.com/p/157969/Gong-io/) [4.8 (560)](https://www.capterra.com/p/157969/Gong-io/reviews/) Great for: Mid-Size Business Gong empowers your entire go-to-market organization by unlocking your most valuable data set — your customer conversations. [Learn more about Gong.io](https://www.capterra.com/p/157969/Gong-io/) 92% of users recommend this product [## Transkriptor](https://www.capterra.com/p/251933/Transkriptor/) [4.7 (550)](https://www.capterra.com/p/251933/Transkriptor/reviews/) Great for: Small Business Your AI-Powered Note-Taking Assistant! [Learn more about Transkriptor](https://www.capterra.com/p/251933/Transkriptor/) 88% of users recommend this product [## 3CX](https://www.capterra.com/p/158704/3CX/) [4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/) Good for: Value for Money 3CX is an open standards IP PBX including video conferencing, live chat and mobile apps, suitable for any business size or industry. [Learn more about 3CX](https://www.capterra.com/p/158704/3CX/) [## Rilla](https://www.capterra.com/p/10016798/Rilla/) [4.8 (348)](https://www.capterra.com/p/10016798/Rilla/reviews/) Great for: Activity Dashboard Forget ridealongs - Rilla's leading AI captures insights to coach your reps virtually 100x faster and maximizes your close rates.  [Learn more about Rilla](https://www.capterra.com/p/10016798/Rilla/) 83% of users recommend this product [## Calabrio ONE](https://www.capterra.com/p/110588/Calabrio-One-Suite/) [4.5 (263)](https://www.capterra.com/p/110588/Calabrio-One-Suite/reviews/) Good for: Ease of Use Calabrio ONE is an fully integrated workforce optimization solution for a comprehensive customer engagement strategy. [Learn more about Calabrio ONE](https://www.capterra.com/p/110588/Calabrio-One-Suite/) [## XM for Customer Experience](https://www.capterra.com/p/152924/Customer-Frontlines/) [4.6 (255)](https://www.capterra.com/p/152924/Customer-Frontlines/reviews/) Great for: Customer Service Improve every key moment along the customer journey with the world's most advanced, AI-driven customer experience platform.  [Learn more about XM for Customer Experience](https://www.capterra.com/p/152924/Customer-Frontlines/) 82% of users recommend this product [## Convin](https://www.capterra.com/p/204868/Convin/) [4.9 (232)](https://www.capterra.com/p/204868/Convin/reviews/) Great for: Performance Management AI-backed contact center software that uses conversation intelligence to record, transcribe, and analyze customer conversations. [Learn more about Convin](https://www.capterra.com/p/204868/Convin/) 95% of users recommend this product [## JustCall](https://www.capterra.com/p/157853/JustCall/) [4.1 (224)](https://www.capterra.com/p/157853/JustCall/reviews/) Good for: Ease of Use JustCall’s Speech Analytics delivers transcripts, sentiment, and insights to improve coaching, compliance, and customer satisfaction. [Learn more about JustCall](https://www.capterra.com/p/157853/JustCall/) [## Talkatoo](https://www.capterra.com/p/198507/Talkatoo/) [4.7 (220)](https://www.capterra.com/p/198507/Talkatoo/reviews/) Great for: Value for Money Boost your practice’s productivity like never before and eliminate medical records with our expanded suite of voice-enabled AI tools. [Learn more about Talkatoo](https://www.capterra.com/p/198507/Talkatoo/) [## ELSA Speak](https://www.capterra.com/p/240698/ELSA-Speak/) [4.5 (174)](https://www.capterra.com/p/240698/ELSA-Speak/reviews/) Good for: Small Business Leading Speech Recognition tool leveraging AI-enabled technology for the EdTech Industry, with 95%+ accuracy rate for non-native speech [Learn more about ELSA Speak](https://www.capterra.com/p/240698/ELSA-Speak/) [## CTM](https://www.capterra.com/p/152004/Call-tracking-software/) [4.6 (157)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/) Great for: Features Listen live or record and transcribe phone calls to unlock data to confidently make customer experience & sales coaching decisions. [Learn more about CTM](https://www.capterra.com/p/152004/Call-tracking-software/) 83% of users recommend this product [## Amazon Connect](https://www.capterra.com/p/234575/Amazon-Connect/) [4.5 (93)](https://www.capterra.com/p/234575/Amazon-Connect/reviews/) Cloud-based contact center solution that helps businesses streamline customer service processes across multiple channels. [Learn more about Amazon Connect](https://www.capterra.com/p/234575/Amazon-Connect/) [## Sprinklr](https://www.capterra.com/p/131274/Sprinklr-Platform/) [4.3 (90)](https://www.capterra.com/p/131274/Sprinklr-Platform/reviews/) Sprinklr is an enterprise-grade, software platform built to manage customer experiences at scale.  [Learn more about Sprinklr](https://www.capterra.com/p/131274/Sprinklr-Platform/) [## Chorus](https://www.capterra.com/p/253713/Chorus/) [4.5 (67)](https://www.capterra.com/p/253713/Chorus/reviews/) Chorus by ZoomInfo drives and maximizes revenue by preventing risks and gives unparalleled visibility into customer relationships. [Learn more about Chorus](https://www.capterra.com/p/253713/Chorus/) [## Modjo](https://www.capterra.com/p/215663/Modjo/) [4.7 (60)](https://www.capterra.com/p/215663/Modjo/reviews/) Modjo deploys AI agents that capture every sales interaction, automate CRM updates, and help your reps spend more time selling. [Learn more about Modjo](https://www.capterra.com/p/215663/Modjo/) [## Appen](https://www.capterra.com/p/210755/Appen/) [4.1 (40)](https://www.capterra.com/p/210755/Appen/reviews/) Appen is the global leader in AI training data. Most of today’s interactions between consumers and AI are supported by Appen. [Learn more about Appen](https://www.capterra.com/p/210755/Appen/) [## ClearTouch Operator](https://www.capterra.com/p/210685/cleartouch-operator/) [4.6 (36)](https://www.capterra.com/p/210685/cleartouch-operator/reviews/) ClearTouch Speech Analytics captures words, tone, and pauses to detect risks, improve agent performance, and enhance CX [Learn more about ClearTouch Operator](https://www.capterra.com/p/210685/cleartouch-operator/) [## Leexi](https://www.capterra.com/p/268555/Leexi/) [4.9 (35)](https://www.capterra.com/p/268555/Leexi/reviews/) AI Notetaker - AI conversational intelligence: Transform your meeting productivity. Recording,Meeting notes,follow-up tasks,analytics,. [Learn more about Leexi](https://www.capterra.com/p/268555/Leexi/) [## Sunoh](https://www.capterra.com/p/10016372/Sunoh/) [4.1 (35)](https://www.capterra.com/p/10016372/Sunoh/reviews/) Powered by AI and voice recognition technology, Sunoh.ai generates clinical documentation from patient-provider conversations. [Learn more about Sunoh](https://www.capterra.com/p/10016372/Sunoh/) [## MaxContact](https://www.capterra.com/p/156506/MaxContact/) [4.7 (33)](https://www.capterra.com/p/156506/MaxContact/reviews/) MaxContact is the AI-powered customer engagement platform that turns conversations into revenue. [Learn more about MaxContact](https://www.capterra.com/p/156506/MaxContact/) [## EvaluAgent](https://www.capterra.com/p/148526/EvaluAgent/) [4.7 (20)](https://www.capterra.com/p/148526/EvaluAgent/reviews/) Increase QA coverage by classifying and auto-scoring every call, email, and chat session for CX and regulatory compliance. [Learn more about EvaluAgent](https://www.capterra.com/p/148526/EvaluAgent/) [## Laxis](https://www.capterra.com/p/238763/Laxis/) [4.3 (20)](https://www.capterra.com/p/238763/Laxis/reviews/) Laxis is the next generation of AI meeting assistants that empowers everyone to benefit from more effective meetings. [Learn more about Laxis](https://www.capterra.com/p/238763/Laxis/) [## QEval](https://www.capterra.com/p/182454/QEvalPro/) [4.0 (20)](https://www.capterra.com/p/182454/QEvalPro/reviews/) Etech QEval is a one-stop solution to meet customer satisfaction and ensures the top-notch quality of your contact center. [Learn more about QEval](https://www.capterra.com/p/182454/QEvalPro/) Page 1 of 4 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Filter (93) Products: Sort By: Sponsored * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews AI Copilot Automatic Transcription Call Center Management Call Recording Customer Experience Management Data Security Generative AI Natural Language Processing Predictive Analytics Self-Service Search Sentiment Analysis Surveys & Feedback Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Speech Recognition Software](https://www.capterra.com/speech-recognition-software/)[Customer Experience Software](https://www.capterra.com/customer-experience-software/)[Call Center Software](https://www.capterra.com/call-center-software/)