--- title: "Best Review Management Software for Small Businesses 2026 | Capterra" description: "Find and compare the 2026 best Review Management software for small businesses, using our interactive tool to quickly narrow your choices based on businesses like yours." source_url: "https://www.capterra.com/review-management-software/s/small-businesses/" page_type: "subcategory" language: "en" --- # Best Review Management Software for small business ## Top 10 ranked by small-business reviewer ratings ### Ranked small business Review Management products | Rank | Product | Overall rating | Category rating | Key attribute | Starting price | Key features | | --- | --- | --- | --- | --- | --- | --- | | 1 | [TrueReview](https://www.capterra.com/p/210085/TrueReview/) | 5.0 out of 5 (156 reviews) | 5.0 out of 5 (131 category reviews) | Highly rated for Quality of Support | $49.00 Flat Rate, Per Month | Included: Campaign Management, Dashboard, Negative Feedback Management, Response Management, Review Monitoring, Review Notification, Review Request, Sentiment Analysis, Social Sharing | | 2 | [Score My Reviews](https://www.capterra.com/p/183655/Score-My-Reviews/) | 4.9 out of 5 (82 reviews) | 5.0 out of 5 (52 category reviews) | Highly rated for Quality of Support | $49.00 Flat Rate, Per Month | Included: Campaign Management, Dashboard, Negative Feedback Management, Response Management, Review Monitoring, Review Notification, Review Request, Sentiment Analysis; Not included: Social Sharing | | 3 | [Shopper Approved](https://www.capterra.com/p/179680/Shopper-Approved/) | 4.9 out of 5 (132 reviews) | 4.9 out of 5 (51 category reviews) | Highly rated for Quality of Support | Contact vendor | Included: Dashboard, Negative Feedback Management, Response Management, Review Monitoring, Review Notification, Review Request, Social Sharing; Not included: Campaign Management, Sentiment Analysis | | 4 | [ReputationStacker](https://www.capterra.com/p/160682/ReputationStacker/) | 4.9 out of 5 (60 reviews) | 5.0 out of 5 (30 category reviews) | Highly rated for Ease of Setup | $63.00 Per User, Per Month | Included: Campaign Management, Dashboard, Negative Feedback Management, Response Management; Not included: Review Monitoring, Review Notification, Review Request, Sentiment Analysis, Social Sharing | | 5 | [TargetBay](https://www.capterra.com/p/159841/TargetBay/) | 4.9 out of 5 (77 reviews) | 4.9 out of 5 (29 category reviews) | Highly rated for Quality of Support | $99.00 Flat Rate, Per Month | Included: Response Management, Review Monitoring, Review Notification; Not included: Campaign Management, Dashboard, Negative Feedback Management, Review Request, Sentiment Analysis, Social Sharing | | 6 | [Aloha](https://www.capterra.com/p/157424/Review-Wave/) | 4.7 out of 5 (70 reviews) | 4.8 out of 5 (38 category reviews) | Highly rated for Functionality | $299.00 Flat Rate, Per Month | Included: Campaign Management, Dashboard, Negative Feedback Management, Response Management, Review Monitoring, Review Notification, Review Request, Sentiment Analysis, Social Sharing | | 7 | [ReviewTrackers](https://www.capterra.com/p/140801/ReviewTrackers/) | 4.7 out of 5 (172 reviews) | 4.8 out of 5 (34 category reviews) | Highly rated for Ease of Setup | Contact vendor | Included: Campaign Management, Dashboard, Negative Feedback Management, Response Management, Review Monitoring, Review Notification, Review Request, Sentiment Analysis, Social Sharing | | 8 | [SocialClimb](https://www.capterra.com/p/178279/SocialClimb/) | 4.8 out of 5 (67 reviews) | 4.7 out of 5 (40 category reviews) | Highly rated for Quality of Support | $400.00 Per Month | Included: Campaign Management, Dashboard, Negative Feedback Management, Response Management, Review Monitoring, Review Notification, Review Request, Sentiment Analysis, Social Sharing | | 9 | [GiveMe5.ai](https://www.capterra.com/p/207396/GiveMe5-ai/) | 4.7 out of 5 (86 reviews) | 4.7 out of 5 (50 category reviews) | Highly rated for Ease of Use | $79.00 Flat Rate, Per Month | Included: Campaign Management, Dashboard, Negative Feedback Management, Response Management, Review Monitoring, Review Notification, Review Request, Sentiment Analysis, Social Sharing | | 10 | [Partoo](https://www.capterra.com/p/237419/Partoo/) | 4.5 out of 5 (56 reviews) | 4.6 out of 5 (33 category reviews) | Highly rated for Ease of Use | Contact vendor | Included: Dashboard, Negative Feedback Management, Response Management, Review Monitoring, Review Notification, Sentiment Analysis; Not included: Campaign Management, Review Request, Social Sharing | Category rating: Rating from reviewers who used each product as Review Management software, with the number of those reviews. Products are ranked by this rating, adjusted for how many reviews support it. For the complete directory, see [the full product list](#full-product-list). --- ## See top 10 product details ### 1. [TrueReview](https://www.capterra.com/p/210085/TrueReview/) Overall rating: 5.0 out of 5 (156 reviews) Category rating: 5.0 out of 5 (131 category reviews) Key attribute: Highly rated for Quality of Support Starting price: $49.00 Flat Rate, Per Month Free trial: Available Free version: Not available #### Features reviewers most value - Campaign Management: Included - Dashboard: Included - Negative Feedback Management: Included - Response Management: Included - Review Monitoring: Included - Review Notification: Included - Review Request: Included - Sentiment Analysis: Included - Social Sharing: Included --- ### 2. [Score My Reviews](https://www.capterra.com/p/183655/Score-My-Reviews/) Overall rating: 4.9 out of 5 (82 reviews) Category rating: 5.0 out of 5 (52 category reviews) Key attribute: Highly rated for Quality of Support Starting price: $49.00 Flat Rate, Per Month Free trial: Available Free version: Not available #### Features reviewers most value - Campaign Management: Included - Dashboard: Included - Negative Feedback Management: Included - Response Management: Included - Review Monitoring: Included - Review Notification: Included - Review Request: Included - Sentiment Analysis: Included - Social Sharing: Not included --- ### 3. [Shopper Approved](https://www.capterra.com/p/179680/Shopper-Approved/) Overall rating: 4.9 out of 5 (132 reviews) Category rating: 4.9 out of 5 (51 category reviews) Key attribute: Highly rated for Quality of Support Starting price: Contact vendor Free trial: Available Free version: Not available #### Features reviewers most value - Campaign Management: Not included - Dashboard: Included - Negative Feedback Management: Included - Response Management: Included - Review Monitoring: Included - Review Notification: Included - Review Request: Included - Sentiment Analysis: Not included - Social Sharing: Included --- ### 4. [ReputationStacker](https://www.capterra.com/p/160682/ReputationStacker/) Overall rating: 4.9 out of 5 (60 reviews) Category rating: 5.0 out of 5 (30 category reviews) Key attribute: Highly rated for Ease of Setup Starting price: $63.00 Per User, Per Month Free trial: Available Free version: Not available #### Features reviewers most value - Campaign Management: Included - Dashboard: Included - Negative Feedback Management: Included - Response Management: Included - Review Monitoring: Not included - Review Notification: Not included - Review Request: Not included - Sentiment Analysis: Not included - Social Sharing: Not included --- ### 5. [TargetBay](https://www.capterra.com/p/159841/TargetBay/) Overall rating: 4.9 out of 5 (77 reviews) Category rating: 4.9 out of 5 (29 category reviews) Key attribute: Highly rated for Quality of Support Starting price: $99.00 Flat Rate, Per Month Free trial: Available Free version: Available #### Features reviewers most value - Campaign Management: Not included - Dashboard: Not included - Negative Feedback Management: Not included - Response Management: Included - Review Monitoring: Included - Review Notification: Included - Review Request: Not included - Sentiment Analysis: Not included - Social Sharing: Not included --- ### 6. [Aloha](https://www.capterra.com/p/157424/Review-Wave/) Overall rating: 4.7 out of 5 (70 reviews) Category rating: 4.8 out of 5 (38 category reviews) Key attribute: Highly rated for Functionality Starting price: $299.00 Flat Rate, Per Month Free trial: Not available Free version: Not available #### Features reviewers most value - Campaign Management: Included - Dashboard: Included - Negative Feedback Management: Included - Response Management: Included - Review Monitoring: Included - Review Notification: Included - Review Request: Included - Sentiment Analysis: Included - Social Sharing: Included --- ### 7. [ReviewTrackers](https://www.capterra.com/p/140801/ReviewTrackers/) Overall rating: 4.7 out of 5 (172 reviews) Category rating: 4.8 out of 5 (34 category reviews) Key attribute: Highly rated for Ease of Setup Starting price: Contact vendor Free trial: Not available Free version: Not available #### Features reviewers most value - Campaign Management: Included - Dashboard: Included - Negative Feedback Management: Included - Response Management: Included - Review Monitoring: Included - Review Notification: Included - Review Request: Included - Sentiment Analysis: Included - Social Sharing: Included --- ### 8. [SocialClimb](https://www.capterra.com/p/178279/SocialClimb/) Overall rating: 4.8 out of 5 (67 reviews) Category rating: 4.7 out of 5 (40 category reviews) Key attribute: Highly rated for Quality of Support Starting price: $400.00 Per Month Free trial: Not available Free version: Not available #### Features reviewers most value - Campaign Management: Included - Dashboard: Included - Negative Feedback Management: Included - Response Management: Included - Review Monitoring: Included - Review Notification: Included - Review Request: Included - Sentiment Analysis: Included - Social Sharing: Included --- ### 9. [GiveMe5.ai](https://www.capterra.com/p/207396/GiveMe5-ai/) Overall rating: 4.7 out of 5 (86 reviews) Category rating: 4.7 out of 5 (50 category reviews) Key attribute: Highly rated for Ease of Use Starting price: $79.00 Flat Rate, Per Month Free trial: Available Free version: Not available #### Features reviewers most value - Campaign Management: Included - Dashboard: Included - Negative Feedback Management: Included - Response Management: Included - Review Monitoring: Included - Review Notification: Included - Review Request: Included - Sentiment Analysis: Included - Social Sharing: Included --- ### 10. [Partoo](https://www.capterra.com/p/237419/Partoo/) Overall rating: 4.5 out of 5 (56 reviews) Category rating: 4.6 out of 5 (33 category reviews) Key attribute: Highly rated for Ease of Use Starting price: Contact vendor Free trial: Not available Free version: Not available #### Features reviewers most value - Campaign Management: Not included - Dashboard: Included - Negative Feedback Management: Included - Response Management: Included - Review Monitoring: Included - Review Notification: Included - Review Request: Not included - Sentiment Analysis: Included - Social Sharing: Not included --- ## All review management software for small businesses [4.7 (709)](https://www.capterra.com/p/152997/BirdEye/reviews/) [Capterra Shortlist](https://www.capterra.com/review-management-software/shortlist/) Birdeye Reviews is the leading platform to generate and manage online reviews on Google, Facebook, and other leading sites.  [Learn more about Birdeye](https://www.capterra.com/p/152997/BirdEye/) Review Management features reviewers most value Campaign Management Dashboard Negative Feedback Management Response Management Review Monitoring Review Notification Review Request Sentiment Analysis Social Sharing 85% recommend this product [4.5 (167)](https://www.capterra.com/p/207701/Hibu/reviews/) Review management software that helps local businesses generate, monitor, and respond to customer reviews with ease. [Learn more about Hibu](https://www.capterra.com/p/207701/Hibu/) Review Management features reviewers most value Campaign Management Dashboard Negative Feedback Management Response Management Review Monitoring Review Notification Review Request Sentiment Analysis Social Sharing [4.9 (82)](https://www.capterra.com/p/183655/Score-My-Reviews/reviews/) [Capterra Shortlist](https://www.capterra.com/review-management-software/shortlist/) Review and reputation management software for businesses (SMBs) that helps automate online review monitoring and generation processes. [Learn more about Score My Reviews](https://www.capterra.com/p/183655/Score-My-Reviews/) Review Management features reviewers most value Campaign Management Dashboard Negative Feedback Management Response Management Review Monitoring Review Notification Review Request Sentiment Analysis Social Sharing 0.0 (0) Helping home services businesses turn every technician into a top performer. [Learn more about Applause](https://www.capterra.com/p/10022867/Applause/) Review Management features reviewers most value Campaign Management Dashboard Negative Feedback Management Response Management Review Monitoring Review Notification Review Request Sentiment Analysis Social Sharing [4.8 (35)](https://www.capterra.com/p/141023/ReviewInc/reviews/) ReviewInc's online reputation management and customer experience software drives new online reviews and ratings. [Learn more about ReviewInc](https://www.capterra.com/p/141023/ReviewInc/) Review Management features reviewers most value Campaign Management Dashboard Negative Feedback Management Response Management Review Monitoring Review Notification Review Request Sentiment Analysis Social Sharing [4.8 (57)](https://www.capterra.com/p/151950/Listen360/reviews/) Turn customer feedback into growth with AI insights, real-time analytics, and automated reviews that boost loyalty and retention. [Learn more about Listen360](https://www.capterra.com/p/151950/Listen360/) Review Management features reviewers most value Campaign Management Dashboard Negative Feedback Management Response Management Review Monitoring Review Notification Review Request Sentiment Analysis Social Sharing [4.6 (37)](https://www.capterra.com/p/171738/uberall/reviews/) Control Your Brand's Narrative:Effortlessly manage reputation across 25+ locations.Uberall is tailored for your multi-location business [Learn more about Uberall](https://www.capterra.com/p/171738/uberall/) Review Management features reviewers most value Campaign Management Dashboard Negative Feedback Management Response Management Review Monitoring Review Notification Review Request Sentiment Analysis Social Sharing [4.4 (708)](https://www.capterra.com/p/141842/Weave/reviews/) Appointment scheduling solution that helps businesses manage bookings, reminders, payments, email marketing, reviews and more. [Learn more about Weave](https://www.capterra.com/p/141842/Weave/) Review Management features reviewers most value Campaign Management Dashboard Negative Feedback Management Response Management Review Monitoring Review Notification Review Request Sentiment Analysis Social Sharing [4.5 (393)](https://www.capterra.com/p/72549/Alchemer/reviews/) Alchemer, an enterprise feedback and reputation management platform with AI-powered surveys, review monitoring, and sentiment analysis. [Learn more about Alchemer Survey](https://www.capterra.com/p/72549/Alchemer/) Review Management features reviewers most value Campaign Management Dashboard Negative Feedback Management Response Management Review Monitoring Review Notification Review Request Sentiment Analysis Social Sharing [## Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) [4.7 (2749)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Web-based field service management software that helps home service pros automate scheduling, dispatching, and routine operations. [Learn more about Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) Review Management features reviewers most value Campaign Management Dashboard Negative Feedback Management Response Management Review Monitoring Review Notification Review Request Sentiment Analysis Social Sharing 89% recommend this product ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Filter (372) Products: Sort By: Featured Partners * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews AI Copilot Campaign Management Dashboard Generative AI Negative Feedback Management Response Management Review Monitoring Review Notification Review Request Sentiment Analysis Social Sharing Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Reputation Management Software](https://www.capterra.com/reputation-management-software/)[Customer Loyalty Software](https://www.capterra.com/customer-loyalty-software/)[Social Media Monitoring Software](https://www.capterra.com/social-media-monitoring-software/)[Social Media Analytics Tools Software](https://www.capterra.com/social-media-analytics-tools-software/)[Public Relations Software](https://www.capterra.com/public-relations-software/)[Social Listening Tools Software](https://www.capterra.com/social-listening-tools-software/)[Social Media Marketing Software](https://www.capterra.com/social-media-marketing-software/)[Influencer Marketing Software](https://www.capterra.com/influencer-marketing-software/) I'm looking for Review Management Software that is: [Free](https://www.capterra.com/review-management-software/s/free/) How to choose the right Review Management Software? [Read our Buyer's Guide](https://www.capterra.com/review-management-software/#buyers-guide-content)