# 7 Top-Rated Property Management Software | Capterra > Check out the top property management tools that users rate highest along with their benefits, drawbacks, and guidance on how to choose. Source: https://www.capterra.com/resources/top-rated-property-management-software --- Real Estate # 7 Top-Rated Property Management Software By Saumya Srivastava Saumya Srivastava Writer Experience Since November 2021, I've been a writer for Capterra, providing expert insights to help small businesses find the right software solutions.... [See bio & all articles](https://www.capterra.com/resources/author/ssrivastava/) Published June 23, 2023 11 min read Are you looking to manage your real estate rental listings, coordinate with landlords and tenants, and automate maintenance work orders? [Property management software](https://www.capterra.com/rental-property-management-software/), also known as rental property management software, takes care of it all so you can maximize productivity and revenue while minimizing headaches. Explore the features and compare the top property management software available on the market to find the best match for your real estate business. This article highlights, in alphabetical order, the seven top-rated property management software products based on verified software reviews. [Read more](#methodology). During evaluation, we categorized these products into: portals for landlords, tenants, and vendors; portals for landlords and property managers; and tools for property managers only. These products also have some common features, including dedicated portals, a rent manager, an integrated payment platform, and reporting and analytics. ## 1\. [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) AppFolio property manager is a tool for landlords, tenants, and vendors. It offers dedicated online portals for landlords to access insights into occupancy and accounts, vendors to view work order details, manage invoices, etc., and tenants to pay rent, download lease agreements, or submit maintenance requests. Additionally, you can share documents with all the users directly on their dedicated portals for quick access. **Product features of interest**: - **Surveys:** Send surveys to collect feedback from tenants, vendors, and owners about the property, maintenance, renting experience, etc.  - **Centralized communication:** Send individual or mass texts and emails to tenants regarding important updates and events related to the property and rent payments.  - **Payment plans:** Track and account for deferred rent, dues, and other charges from tenants and vendors via a real-time tracker.   **Customer support options:** Help center, chat, and support ticket. ### Who should consider AppFolio property manager? If you are looking for a tool to manage vendors, landlords, and tenants in one place then you can benefit from AppFolio Property Manager. All the information in one place helps avoid errors and misses in managing the property or communicating with the tenants, owners, or vendors. #### Trial/Free Version - Free Trial - Free Version #### Starting price $1 per user, per month #### Device Compatibilty \* Analysis Accurate as of June 2023 ## 2\. [Avail](https://www.capterra.com/p/181119/Avail/) Avail is a property management solution for landlords. The tool lets you create landlord accounts that serve as a centralized portal to manage all property-related tasks. You can create and post rental listings with descriptions, photos, and contact details across rental sites. With real-time listing tracking, landlords can respond to potential tenants, share relevant details, and screen tenants before they sign the lease.  **Product features of interest**: - **Rent price recommendations:** Compare your rent price with similar listings to get a comprehensive analysis report and an estimate for your property. - **Tenant screening:** Screen tenants using their name and email address to get details such as eviction history, credit report, criminal history, and other background details.  - **Digital leases:** Get lawyer-approved digital lease templates to add property and tenant details. You can add custom clauses and request e-Signatures from tenants.   **Customer support options:** Call, chat, help center, and blogs. ### Who should consider Avail?  Users looking to provide a self-service property management system for landlords to manage listings, screen tenants, and request payments can benefit from Avail. The tool gives full control to landlords for managing properties and tenants without involving the property managers. This helps avoid delays in the process and miscommunication between tenants and landlords. #### Trial/Free Version - Free Trial - Free Version #### Starting price $7 per user, per month #### Device Compatibilty \* Analysis Accurate as of June 2023 Pro tip Assess the type of property your business owns (commercial, residential, etc.) when selecting property management software. Not all software solutions cater to all property types and their management requirements. Checking beforehand will save you time and money with a solution that does not meet your business requirements. ## 3\. [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Buildium software is a tool for property managers to find and connect with landlords in their preferred locality using property type, lead volume, and zip code. Relevant leads are directly sent to you and the landlords via email, allowing you to take the desired action. Additionally, the tool lets you submit work orders related to property maintenance and repairs and track the task progress for on-time completion.  **Product features of interest**: - **Maintenance request tracking:** Track the progress on maintenance and repair requests from the tenants. They can attach videos, images, and textual descriptions to explain their issues.  - **Violation tracking:** Create violation notices with photos and deadlines and update statuses on the go. You can manage all violations from a single dashboard to ensure compliance with community laws.  - **Property inspection:** Integrate with Happy Inspector to perform virtual property inspections. You can select from the inspection templates and add extra fields based on your inspection requirements. **Customer support options:** Call, chat, knowledge base, blogs, and customer stories. ### Who should consider Buildium? If you are looking for a property management and maintenance solution in one package, consider Buildium. From property listings to work order management, the tool gives you full control over your properties to ensure a smooth lending experience. #### Trial/Free Version - Free Trial - Free Version #### Starting price $52 per month #### Device Compatibilty \* Analysis Accurate as of June 2023 ## 4\. [DoorLoop](https://www.capterra.com/p/211768/DoorLoop/) DoorLoop is a property management solution for landlords to simplify the rent collection process from tenants. The tool sends automated reminders and sets auto-payment by syncing the tenants' bank account details. You or the landlords can select a date and time to send the reminders and auto-payment links to individual tenants or groups. The accounting feature of the software enables creating custom financial reports and tracking cash flow for your rental portfolio.  **Product features of interest**: - **Payment tracker:** Track uncollected rent, upcoming renewals, etc., and add late fees to the due rental amount automatically before sharing the invoice with the tenants.  - **Real-time financial reporting:** Update all the transactions in the accounting dashboard as they happen and edit them anytime to maintain accuracy in information.  - **e-Checks:** Receive e-Checks (ACH) payments from tenants from their personal or business bank accounts. **Customer support options:** Chat, FAQs, blog, and help center. ### Who should consider DoorLoop? DoorLoop is suitable for someone looking to automate the rent collection process, including sharing invoices, tracking payments, sending reminders, and maintaining financial records. The tool serves as a [property management plus accounting solution](https://www.capterra.com/real-estate-accounting-software/). #### Trial/Free Version - Free Trial - Free Version #### Starting price $29 per month #### Device Compatibilty \* Analysis Accurate as of June 2023 Pro tip Select a property management solution with a secure payment gateway to collect and send payments between owners, vendors, and tenants. The platform should encrypt and store banking information using 256-bit military encryption. Also, check for PCI DSS (Payment Card Industry Data Security Standard) compliance to ensure safety from cyber threats. ## 5\. [Entrata](https://www.capterra.com/p/20372/Entrata/) Entrata is a tool for landlords, tenants and property managers, offering a suite solution for property management, accounting, and marketing. You or the landlords can use the tool to list properties on multiple sites and attract prospects. Plus, it provides real-time performance updates on the leads to optimize and improve visibility on website listings and search engine result pages.  For tenants, Entrata provides app-based access to the property. They can access the amenities, rooms, and other personal or common spaces using a mobile application.   **Product features of interest**: - **Keyless entry:** Share space access to tenants via smart access mobile application. The link to download the application is sent via text message or email. You can allow and revoke access to a space anytime using the application.  - **Digital marketing:** Create, customize, and execute a digital marketing plan for your properties. You can also work on SEO optimization, paid advertising, and reputation management to enhance your market presence.  - **Centralized contact management:** Store and maintain all contact information in a centralized database. All new tenants and prospects are added to defined lists such as building number, block, date, etc.  **Customer support options:** eBooks, guides, and webinars. ### Who should consider Entrata?  Entrata is for someone looking for a suite solution to create property listings, manage marketing efforts, and track all related finances. Additionally, it can be a beneficial tool for property managers looking for remote access management to their owned/managed spaces. #### Trial/Free Version - Free Trial - Free Version #### Starting price Available on request #### Device Compatibilty \* Analysis Accurate as of June 2023 ## 6\. [Innago](https://www.capterra.com/p/166893/Innago/) Innago is a property management solution with application management features for landlords.  The tool allows managing rental applications from prospective tenants. Prospects can fill out the application forms attached to the listing on the business’s or third-party website. You or the landlords can accept or reject online rental applications based on background checks (eviction history, credit checks, income, etc.). The tool updates the applicants about the real-time status of their shared interests via email and text messages.   **Product features of interest**: - **Custom application forms:** Use the form builder to create application forms with specific questions to be answered by the prospective tenants. You can also select a pre-built form from the template library and add questions of your choice.  - **Website embed links:** Embed the application forms via links shared with you at the time of form creation. The status of the applications is shared with you via text messages and emails.  - **Mobile signing:** Allow applicants to sign the leasing and other property-related documents using mobile devices.  **Customer support options:** Chat, call, blogs, and online tickets. ### Who should consider Innago?  If you want to enhance your business's application management process, you can benefit from Innago. The tool assists with simplifying the process for tenants to send in their applications and for your team to track their status with reduced confusion and errors. Best functionality #### Trial/Free Version - Free Trial - Free Version #### Starting price Available on request #### Device Compatibilty \* Analysis Accurate as of June 2023 Pro tip Assess if you want a tool for landlords and tenants only or also include the vendors for maintenance and repair tasks. Property management tools offer dedicated portals for all three stakeholders to facilitate effective and on-time communication via text message and email. Additionally, it facilitates collaboration on documents, work orders, tenant applications, leases, etc. ## 7\. [Zillow Rental Manager](https://www.capterra.com/p/209701/Zillow-Rental-Manager/) Zillow Rental Manager is for landlords to manage rental listings and post ads on multiple listing websites to reach a wider audience. Additionally, the built-in tenant screening and messaging tools enable effective communication between landlords and tenants for quick evaluation. Tenants can use the tool to find rental properties based on their preferences and budget or hire a property agent.  **Product features of interest**: - **Lease builder:** Select from pre-built lease templates based on the local rental property laws. You can customize the templates with property specifications such as location, tenant name, contact details, amenities, rent, etc.  - **Affordability calculator:** Check the tenant’s rental affordability using the built-in calculator. They need to input their net income, monthly debts, savings, and expenses and the calculator will display results up to 40% of their gross income.  - **Agent finder:** Let landlords and tenants find nearby agents to list or research nearby properties. They need to enter the locality, specialty, and agent name (if available). **Customer support options:** FAQs, chat, blogs, and knowledge hub. ### Who should consider Zillow Rental Manager?  Zillow Rental Manager acts as a self-service platform for landlords to find property agents and tenants to calculate rent affordability based on their income. This tool is a good match for property managers looking for solutions to remotely manage portfolios and allow landlords and tenants to perform basic tasks with ease and little to no delays. #### Trial/Free Version - Free Trial - Free Version #### Starting price Available on request #### Device Compatibilty \* Analysis Accurate as of June 2023 ## How much does property management software cost? Property management software can cost as low as $1 per user, per month, or up to $479+ per month, depending on various factors—features, number of listings, online portals, business size/type, integrations, and storage. Most property management solutions typically include the following pricing plans based on the number of users: - **Free trial:** No-cost trial plans ranging from 14 to 30 days, giving users access to either all or limited features of the software. - **Free version:** Free software plans offer basic features and limited premium feature access; ideal for small businesses or individuals with a limited budget. - **Entry-level:** Ranges from $1 per user, per month to $52 per month and offer limited features; good option for small businesses or teams with basic property management needs such as listing, screening, and leasing. - **Mid-tier:** Mid-range pricing ranges from $2 per user, per month to $214+ per month and offers advanced features such as custom applications, lease templates, and property advertising. - **High-end:** Advanced plans range from $2 per user, per month to $479 per month and are ideal for large enterprises with cross-functional teams such as vendor management, and marketing. ### Hidden costs associated with property management software Besides the software license itself, there may be additional costs associated with property management software, including data migration, training, hardware, IT, and maintenance/upgrades, which small businesses should budget for when considering a new tool. ## Frequently asked questions when selecting property management software What type of tenant screening does the software offer? Tenant screening includes background checks, criminal records, income statements, credit status, and eviction history. However, the types of screening available vary for different property management software. You need to assess the selected tool with the type of screening required by your business.  Can the software integrate with CRM systems? [Customer relationship management](https://www.capterra.com/real-estate-crm-software/) (CRM) software assists with creating and managing a centralized system for all tenant and prospect-related information. The information includes name, contact information, property address, screening reports, and rental status. Having a unified system assists with maintaining accuracy in records during the stay and clear dues at the time of eviction. What are the property marketing capabilities of the software? Marketing capabilities of a property management solution range from third-party website listings to advertising on search engines and social media. These capabilities vary for different software subscription plans. You need to assess and find a tool that meets your property management and marketing needs while staying within the budget. * * * **Methodology** To be considered for this list, products had to: - Feature in [Capterra Shortlist report 2023 for property management software](https://www.capterra.com/rental-property-management-software/shortlist/). We selected the top seven products with the highest ratings to include in this article. - Include maintenance management and occupancy management as core features. - Meet our property management software market definition: _“Rental property management software solutions help property management companies collect payments, manage tenants, and track expenses.”_ Read more about our editorial independence The "best functionality" tool is identified based on the highest user ratings for functionality that a vendor receives based on user reviews as of June 13, 2023. Products evaluated for the pricing calculation were taken from Capterra's [property management software](https://www.capterra.com/rental-property-management-software/) directory. The pricing ranges exclude freemium versions of the products. The features highlighted were identified based on their relevance and the percentage of products in the Capterra directory that offer them. Only products with publicly available pricing information, as of June 13, 2023, were considered for pricing calculation. * * * Looking for Property Management software?Check out Capterra's list of the [best Property Management software](https://www.capterra.com/rental-property-management-software/) solutions. ### Was this article helpful? * * * ## About the Author [### Saumya Srivastava](https://www.capterra.com/resources/author/ssrivastava/) Saumya Srivastava is a writer at Capterra. She provides insights to help small and midsize businesses identify the right software for their needs by analyzing over 550,000 Capterra user reviews and nearly 48,000 interactions between Capterra software advisors and buyers. 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