# Toby Cox | Capterra > Senior Content Writer @ Capterra covering software trends and stories of small business resilience. B.A. in Foreign Affairs and Middle Eastern Languages from the University of Virginia. Beekeeper and bookworm. Virginia native. I love yoga, getting lost in new places, and being outside. Source: https://www.capterra.com/resources/author/tcox --- # /Articles by Toby Cox Toby Cox Senior Content Writer @ Capterra covering software trends and stories of small business resilience. B.A. in Foreign Affairs and Middle Eastern Languages from the University of Virginia. Beekeeper and bookworm. Virginia native. I love yoga, getting lost in new places, and being outside. [5 Ways To Improve Your Small Business Cybersecurity Published June 28, 2017; Modified October 10, 2022 How’s your cybersecurity these days? If you’re like most small businesses, you’ve probably beefed up your cybersecurity in recent years. According to Capterra’s 2022 Data Security Survey:](https://www.capterra.com/resources/experts-tips-for-improving-your-small-business-cybersecurity/)[The Benefits of IoT in Customer Support Published September 23, 2016; Modified July 29, 2022 Customers are changing the way they shop and relying on new and different technology to make their purchases. This changes how customers expect to interact with your small business, which means your business needs to change how it interacts with customers.](https://www.capterra.com/resources/how-the-internet-of-things-will-impact-customer-support/)[The Future of Law Firms Is Remote: How Will Software Make It Possible? Published July 16, 2021 The corner office with the view has been a traditional symbol of status and prestige within law firms. The pandemic, however, moved many attorneys and legal professionals from their corner offices and cubicles to their dining room tables or home offices. And some attorneys think it will stay that way.](https://www.capterra.com/resources/future-of-law-firms/)[3 Benefits of Adopting Workflow Automation for Law Firms Published July 12, 2021 While process automation is not new, it is new to many in the legal industry, which has traditionally been reluctant to adopt new technology in the past. Now, however, more law firms are choosing to automate tasks.](https://www.capterra.com/resources/workflow-automation-for-law-firms/)[3 Legal Trends on the Rise (And How Your Firm Can Use Tech To Get Ahead)legal technology Published July 6, 2021 The legal industry has traditionally been hesitant to adopt new technology. Like many other industries, however, the pandemic made it necessary for firms to invest in new tech to keep things running while remote and meet clients’ new, digital-fueled expectations](https://www.capterra.com/resources/legal-trends/)[5 Steps To Evaluate New Emerging Technology Published June 14, 2021 The scientific method is a versatile process: Elementary school students use it to make paper-mâché volcanoes and potato batteries, and scientists use it to study the ocean floor, COVID-19 vaccinations, and everything in between.](https://www.capterra.com/resources/evaluate-new-emerging-technologies/)[How To Build a Legal Tech Stack That Gives Your Firm a Competitive Edge Published May 25, 2021 Technology in the legal profession can help your firm become a more productive, efficient, and accurate version of itself. To harness the potential that legal technology offers, you’ll need to know which combination of digital tools your firm needs to build a legal tech stack that catapults you ahead of competitors and keeps your firm running like a well-oiled machine.](https://www.capterra.com/resources/technology-in-the-legal-profession/)[Software Needs Versus Software Wants: How To Conduct a Software Needs Assessment Published May 12, 2021 Technology can help your business improve its processes and efficiency, but how do you know which parts of your business can benefit the most from software? Conducting a software needs analysis can help you separate your software needs from your software wants.](https://www.capterra.com/resources/how-to-conduct-a-software-needs-assessment/)[3 Frequently Asked Questions About Legal Tech Published April 19, 2021 Legal firms, organizations, and professionals need to manage cases, automation, cross-team collaborations, finances, case progress, and track time. Legal technology and software can fill these needs, while keeping everything secure.](https://www.capterra.com/resources/what-is-legal-tech/)[3 Popular Open Source and Free Legal Case Management Software Published April 12, 2021 Legal cases need to be handled with utmost care. If you’re a lawyer, manage a legal department, or own a small law firm, you must be aware that the smallest of mistakes can cost you clients, and even a single missing piece of information can lead to a bad outcome for your law practice.](https://www.capterra.com/resources/best-free-legal-software-tools/) Page 1 of 3