# Best Reservations Software 2026 | Capterra

> Find the top Reservations software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs.

Source: https://www.capterra.com/reservations-software

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# Best Reservations Software

Last updated on April 10, 2026

How to find the right Reservations Software?

Learn more from our team about Reservations Software pricing features and benefits in our Reservations Buyers Guide

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## What is reservations software?

Researched by: [Capterra](https://www.capterra.com/resources/author/capterra/)

Updated on April 10, 2026

[Reservations software](https://www.capterra.com/reservations-software/) offers tools and functionalities that help hospitality businesses streamline their booking processes and manage reservation requests. It offers features such as booking (rooms, tables, vehicles, etc.), payment processing, availability checking, and calendar management. The software has wide applicability in the hospitality, real estate, and rental industries.

Reservation software is related to [appointment scheduling](https://www.capterra.com/appointment-scheduling-software/), [hospitality property management](https://www.capterra.com/hospitality-property-management-software/), and [registration software](https://www.capterra.com/registration-software/).

* * *

For more information consult our [Reservations Buyers Guide](#buyers-guide-content)

0.0 (0)

RTP | One simplifies resort and attraction management with tools for operations, payments, promotions, and guest experience. [Learn more about RTP | One](https://www.capterra.com/p/10028588/RTP-One/)

[4.8 (185)](https://www.capterra.com/p/120957/Starboard-Suite/reviews/)

Great for:

Small Business

Online, mobile, phone and walk-up bookings designed specifically for passenger vessels and watersports. Setup and training included. [Learn more about Starboard Suite](https://www.capterra.com/p/120957/Starboard-Suite/)

93% of users recommend this product

[4.6 (212)](https://www.capterra.com/p/113348/WebRezPro/reviews/)

[Capterra Shortlist](https://www.capterra.com/reservations-software/shortlist/)

Great for:

Value for Money

WebRezPro is a secure, all-in-one property management system (cloud PMS) built for properties of all types and sizes. [Learn more about WebRezPro](https://www.capterra.com/p/113348/WebRezPro/)

84% of users recommend this product

Connect with a Capterra advisor for a free 15-minute consultation

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[4.7 (1126)](https://www.capterra.com/p/135106/FareHarbor/reviews/)

Great for:

Activities Booking

Leading booking solution for tour, activity and attraction operators, providing powerful software to sell and manage services. [Learn more about FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)

88% of users recommend this product

[4.5 (120)](https://www.capterra.com/p/135676/eZee-Reservation/reviews/)

Good for:

Value for Money

Booking Engine by Yanolja Cloud Solution enables hotels to capture direct bookings with real-time availability and secure payments. [Learn more about eZee Reservation](https://www.capterra.com/p/135676/eZee-Reservation/)

80% of users recommend this product

[4.6 (89)](https://www.capterra.com/p/176517/Campspot/reviews/)

[Capterra Shortlist](https://www.capterra.com/reservations-software/shortlist/)

Powerful campground and RV park reservation management system with revenue-driving features and the best customer support included. [Learn more about Campspot](https://www.capterra.com/p/176517/Campspot/)

[4.8 (6)](https://www.capterra.com/p/149909/GuestSuites/#reviews)

Complete hotel management system. Includes Front Desk reservations, billing and credit card processing, 24/7 US based support & service [Learn more about GuestSuites](https://www.capterra.com/p/149909/GuestSuites/)

[4.5 (12)](https://www.capterra.com/p/2445/GuestTracker/reviews/)

Guest Tracker Campground & Lodging software for all size campgrounds, lodges, RV parks, & marinas. Desktop and Cloud based options. [Learn more about GuestTracker](https://www.capterra.com/p/2445/GuestTracker/)

[5.0 (2)](https://www.capterra.com/p/128195/TCS-Jupiter/#reviews)

Enterprise-level, Web-based, Fast, Powered by Oracle. Highly customizable, infinitely scalable. All-inclusive affordable monthly fee! [Learn more about TSSI](https://www.capterra.com/p/128195/TCS-Jupiter/)

[4.8 (1524)](https://www.capterra.com/p/152433/Hostaway/reviews/)

[Capterra Shortlist](https://www.capterra.com/reservations-software/shortlist/)

Great for:

Calendar Management

Hostaway is the industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators. [Learn more about Hostaway](https://www.capterra.com/p/152433/Hostaway/)

86% of users recommend this product

[4.0 (80)](https://www.capterra.com/p/2443/RDPWin/reviews/)

The most customizable property management software on the market. [Learn more about RDPWin](https://www.capterra.com/p/2443/RDPWin/)

[4.9 (22)](https://www.capterra.com/p/129398/Innkeeper-s-Advantage/reviews/)

Great for B&B, Boutique Hotel owners. Get a custom website with online booking. Lowest OTA fees. Self-check-in funcitonality available. [Learn more about Innkeeper's Advantage](https://www.capterra.com/p/129398/Innkeeper-s-Advantage/)

[5.0 (12)](https://www.capterra.com/p/169892/Book-It-Now/reviews/)

Automated, easy & fully-featured online lodging Reservation Software for property owners: Best OTA connections. Self-check-in enabled. [Learn more about Book It Now](https://www.capterra.com/p/169892/Book-It-Now/)

[4.9 (120)](https://www.capterra.com/p/182891/ThinkReservations/reviews/)

Great for:

Ease of Use

The property management system, online booking engine, and channel manager for your bed & breakfast, boutique hotel, or property group. [Learn more about ThinkReservations](https://www.capterra.com/p/182891/ThinkReservations/)

97% of users recommend this product

[4.3 (341)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

Good for:

Reservations Management

Easily manage your reservations and rate plans with an industry leading, scalable software. 10+ rooms only. [Learn more about Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)

[4.7 (573)](https://www.capterra.com/p/132175/Xola-Booking-and-Marketing-System/reviews/)

Great for:

Customer Service

Xola is an easy-to-use reservation, sales, and marketing system for tour and activity operators. [Learn more about Xola](https://www.capterra.com/p/132175/Xola-Booking-and-Marketing-System/)

86% of users recommend this product

[4.4 (24)](https://www.capterra.com/p/165480/SevenRooms/reviews/)

Connect with more guests online, grow sales and streamline reservation management with the industry's leading reservation system.  [Learn more about SevenRooms](https://www.capterra.com/p/165480/SevenRooms/)

[4.3 (103)](https://www.capterra.com/p/117299/Bookeo/reviews/)

Powerful reservations system for Appointments, Classes & Courses, Tours & Activities. Free 30-day trial, no credit card. [Learn more about Bookeo](https://www.capterra.com/p/117299/Bookeo/)

[4.8 (1445)](https://www.capterra.com/p/142138/Shedul-com/reviews/)

Great for:

Features

Fresha is the world’s #1 booking software for salons, spas and wellness businesses, trusted by 450,000+ professionals across the globe. [Learn more about Fresha](https://www.capterra.com/p/142138/Shedul-com/)

89% of users recommend this product

[4.7 (794)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

[Capterra Shortlist](https://www.capterra.com/reservations-software/shortlist/)

Good for:

Online Booking

Peek Pro is the leading operating software designed for tour and rental operators to manage guest reservations and increase revenue. [Learn more about Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)

82% of users recommend this product

[4.6 (64)](https://www.capterra.com/p/154169/The-Flybook/reviews/)

All-in-one reservation system for managing lodging, tours, rentals, and tickets, made for complex outdoor and adventure-based operators [Learn more about The Flybook](https://www.capterra.com/p/154169/The-Flybook/)

[4.6 (76)](https://www.capterra.com/p/9352/accesso-ShoWare/reviews/)

Reservations and ticketing solution that helps businesses build loyal customers, manage seat maps, offer discounts, and sell tickets. [Learn more about accesso ShoWare](https://www.capterra.com/p/9352/accesso-ShoWare/)

[4.6 (284)](https://www.capterra.com/p/122249/Appointy/reviews/)

Good for:

Ease of Use

Multi-functional appointment scheduling solution that helps businesses manage recurring bookings, marketing, payments, and more. [Learn more about Appointy](https://www.capterra.com/p/122249/Appointy/)

86% of users recommend this product

[4.9 (103)](https://www.capterra.com/p/130362/ReservationKey/reviews/)

Great for:

Small Business

Cost effective, feature rich, web-based booking system for the lodging industry. All the tools you need at a fraction of the price. [Learn more about ReservationKey](https://www.capterra.com/p/130362/ReservationKey/)

99% of users recommend this product

[4.5 (21)](https://www.capterra.com/p/152688/WebReserv/reviews/)

Rentals & tour operator booking system that built to manage equipment rentals, utilize real-time online bookings, and grow the business [Learn more about WebReserv](https://www.capterra.com/p/152688/WebReserv/)

Page 1 of 26

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Filter (630) Products:

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* * *

Plan Type

Free Trial

Popular

85% of professionals opt for a 30-day trial before the software purchase

Other subsciption plans:

Free Version

Monthly Subscription

Annual Subscription

One-Time License

Key Features

All key features

Popular

We have selected the most important and critical features as defined by Capterra user reviews

Activities Booking

AI Copilot

Booking Management

Booking Notes

Calendar Management

CRM

Customer Support

Generative AI

Group Reservations

Inventory Management

Mobile Access

Online Booking

Payment Processing

Promotions Management

Rate Management

Reporting/Analytics

Third Party Booking

Deployment

Cloud, SaaS, Web-Based

Desktop Mac

Desktop Windows

Desktop Linux

On-Premise Windows

On-Premise Linux

Desktop Chromebook

Mobile Android

Mobile iPhone

Mobile iPad

Related Software Category:

[Appointment Scheduling Software](https://www.capterra.com/appointment-scheduling-software/)[Hospitality Property Management Software](https://www.capterra.com/hospitality-property-management-software/)[Registration Software](https://www.capterra.com/registration-software/)[Restaurant Management Software](https://www.capterra.com/restaurant-management-software/)[Tour Operator Software](https://www.capterra.com/tour-operator-software/)[Travel Agency Software](https://www.capterra.com/travel-agency-software/)[Airline Reservation System Software](https://www.capterra.com/airline-reservation-system-software/)

I'm looking for Reservations Software that is:

[Free](https://www.capterra.com/reservations-software/s/free/)[For Small Businesses](https://www.capterra.com/reservations-software/s/small-businesses/)

Table of Contents

-   [The benefits of reservations software](#the-benefits-of-reservations-software)
-   [Typical features of reservation software](#typical-features-of-reservation-software)
-   [The cost of reservation software](#the-cost-of-reservation-software)
-   [Considerations when purchasing reservation software](#considerations-when-purchasing-reservation-software)
-   [Relevant reservation software trends](#relevant-reservation-software-trends)

## The benefits of reservations software

As an owner/manager of a reservations-based business, reservations software allows you to set up a flawless, user-friendly booking system. Some of the key benefits of implementing reservation software are:

-   **24/7 availability for bookings/reservations:** With a well-implemented reservation system in place, your business can accept bookings 24 hours a day, seven days a week. Customers can access your online portal or use partnered booking platforms to make reservations anywhere, at any time.
    
-   **Avoid booking errors:** One of the main advantages of reservations software is avoiding incorrect reservations or double-booking. With a centralized reservations system in place, everyone will have the latest information regarding room availability or rentals.
    
-   **Automate booking processes:** Reservations software automates the entire booking cycle, from booking requests through payments. Property owners/managers can streamline various operations in the reservations process, such as handling customer inquiries, accepting payments, and managing calendars. A rule-based system lets users set up automated workflows, which allow things like guests automatically receiving booking confirmation via text or email once payment is received.
    

* * *

## Typical features of reservation software

-   **Online booking:** Accept booking requests online and process them based on availability.
    
-   **Payment processing:** Accept and process payments, and share receipts with customers.
    
-   **Group reservations:** Make arrangements for groups who request reservations at the same time.
    
-   **Booking notes:** Capture requests made by customers during the reservation process and share these notes with staff members.
    
-   **Customer support:** Provide support to customers via phone, live chat, or email.
    

* * *

## The cost of reservation software

Most products in the market are priced on a per unit (room), per month basis, and can be divided into three pricing tiers based on their starting price.

**Price ranges\*:**

-   $0 - $3
    
-   $3 - $19
    
-   $19+
    

_\*The pricing included is for the entry-level/lowest priced offerings found on vendor websites on May 31, 2019. These ranges correspond to the 25th, 75th, and 100th percentile of the pricing information gathered from vendor websites of sample products._

The above list summarizes pricing for the base plans of most products. An enterprise or premium product that is priced higher may include additional features such as courier and package handling, housekeeping, and expense management.

* * *

## Considerations when purchasing reservation software

-   **Figure out what you need:** Reservations software vendors offer a broad range of basic and premium features. Your feature requirements will be unique based on your business size and type. Basic features such as real-time booking with payment support are fairly standard, while premium features like built-in marketing automation, multi-currency payment gateways, and integration with existing applications may not be necessary. Make a list of your “must-have” and “good-to-have” features before setting building your vendor shortlist.
    
-   **Integration with existing systems:** Reservations software may not be the first or only tool you use, so it’s important that it integrates with your existing technology tools. Before making a purchase, confirm that the reservations software you pick fully integrates with your [POS](https://www.capterra.com/point-of-sale-software/), [database](https://www.capterra.com/database-management-software/), and [compliance management software](https://www.capterra.com/compliance-software/), to name a few.
    
-   **Buy reservations software or build your own:** The decision to go with third-party software or develop a system in-house depends on the complexities of your reservation/booking process and desired customization level. In-house developed software can be aligned to your existing interface and functionality requirements, but demands significant time and money. On the other hand, third-party reservations software (especially cloud-deployed systems) can be implemented within a few hours at a reasonable price, but may offer lesser customizability.
    

* * *

## Relevant reservation software trends

-   [**Chatbots are transforming the booking process:**](https://www.capterra.com/resources/top-5-small-business-tech-trends/) Chatbots (AI-backed conversational interfaces) are transforming the way booking inquiries are received and answered. Chatbots can replace or significantly reduce the need for staff to handle customer inquiries, and can address queries without human intervention. According to Humley, more than [two-thirds of Americans](https://www.hotelmanagement.net/tech/study-80-percent-consumers-positive-about-chatbots) would like to use chatbots to improve their online travel experience.
    
-   **Predictive intelligence will help improve the guest experience:** Reservations software includes tools that capture a variety of customer details. According to Zebra Technologies, [49% of hotel and resort owners](https://www.zebra.com/content/dam/zebra_new_ia/en-us/solutions-verticals/vertical-solutions/hospitality/white-papers/hospitality-vision-study-2016-en-us.pdf) are looking for ways to turn guest data into business-relevant insights that can enhance guests’ in-stay experience and improve customer loyalty. Most reservations software vendors have started (or will start) offering predictive analytics capabilities bundled with their solutions.
    

* * *

**Sources**

Products evaluated for the pricing calculation were taken from [Capterra’s directory](https://www.capterra.com/reservations-software/). The pricing ranges exclude freemium versions of the products. The features highlighted were identified based on their relevance and the percentage of products in [Capterra’s directory](https://www.capterra.com/reservations-software/) that offer them.

The following sources were used for this document:

-   [Top 5 Tech Trends for Small Business, Capterra](https://www.capterra.com/resources/top-5-small-business-tech-trends/) (Date accessed: June 3, 2019)
    
-   [Study: 80 percent of consumers positive about chatbots, Hotel Management](https://www.hotelmanagement.net/tech/study-80-percent-consumers-positive-about-chatbots) (Date accessed: June 3, 2019)
    
-   [High Tech for High Touch: 2016 Hospitality Vision Study, Zebra](https://www.zebra.com/content/dam/zebra_new_ia/en-us/solutions-verticals/vertical-solutions/hospitality/white-papers/hospitality-vision-study-2016-en-us.pdf) (Date accessed: June 3, 2019)