# Page 7 | Emburse Expense Professional Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is Emburse Expense Professional the right Expense Report solution for you? Explore 1283 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/reviews

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Emburse Expense Professional

4.7 (1283)

[View alternatives](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/alternatives/)

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Last updated March 13th, 2026

# Page 7 - Reviews of Emburse Expense Professional

## Showing most helpful reviews

Showing 151-175 of 1283 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Alanna M.  
Business Operations Analyst III  
Telecommunications  
Used the software for: 2+ years

### "Certify Review"

May 30, 2019

5.0

Pros

Certify makes it super simple to take pictures of your travel receipts and upload them straight from your phone.

Cons

No cons about this software from my experience.

Review Source

Bryon B.  
Accountant  
  
Used the software for:

### "Bad Service"

May 19, 2014

1.0

After our Certify sales rep assured us that implementation would be a breeze, even with our somewhat complex corporate structure and approval process, we decided to sign the initial contract. Turns out that implementation was not so straight-forward and we had to delay it until after our busy season. Even after we gave notice to Certify that we would be delaying implementation the monthly billing didn't stop. They kept billing us for 10 users, and all of the extra services every month, even though nothing had been implemented. When we asked for a little grace to suspend services until we had time to implement, they just kept sending bills and threatened collection if we didn't pay. Never had a software vendor do this before. We are now ready to just quit on Certify, and head over to Concur.

Review Source

TM

Todd M.  
Key Account Manager  
Biotechnology  
Used the software for: 1-2 years

### "Game Changer for expense reporting"

December 16, 2016

5.0

I'm a 25-year sales professional and have experienced several expense reporting processes. The Certify software saves me approximately 90 minutes per week versus the most recent previous process we were provided. I no longer have to make copies of each and every receipt, I do not have to put a print-out and receipts into an envelope, apply postage, and go to the post office. Our finance department switched us to Certify approx. 18 months ago and I am still thanking them. My one concern was being able to easily reconcile my credit card statement. I've found that it is quite simple to look back at archived expense reports on my iPhone to do this.

Review Source

Luis U.  
Pre-Owned School Bus Coordinator  
  
Used the software for: 1-2 years

### "When I first used it, I found it very easy, no issues"

April 27, 2018

5.0

Pros

Keeps all my expenses in order. It helps me check to see how my driving expenses are for the month which is why I use it so muc.

Cons

Non that I have found at this time. I have used it for Travel and also expenses while traveling and it all has worked out Like I said no issues

Review Source

NT

Nicole T.  
Recruiter  
Staffing and Recruiting  
Used the software for: 2+ years

### "Certify is certifiably wonderful "

June 3, 2020

5.0

Benefits are wonderful for this software.

Pros

I really love how seamlessly the integration is with this software. It is excellent and keeps all receipts itemized.

Cons

It can be challenging when computing currency from other countries- I.e. international work travel. Program has gotten much better over the years

Switched from

[Expensify](https://www.capterra.com/p/97594/Expensify/)

Easier to use

Review Source

VR

Verified Reviewer  
Analyst, Corporate Facilities Systems  
Wholesale  
Used the software for: 1-2 years

### "Easy to use. No issues"

October 31, 2017

5.0

Pros

The automatic receipt matching is a great feature. It helps reduce the time for processing my expense reports.

Cons

I do not like that you cannot split out tips from the meal costs. I know you can do it through the phone but I need to be able to do it through the computer.

Review Source

TK

Troy K.  
North Regional sales manager  
Oil & Energy  
Used the software for: 2+ years

### "Great software to use"

March 11, 2020

5.0

I use it for my expenses and I also have approve. my sales team

Pros

It’s easy to navigate through with your PC or phone

Cons

Takes a while for the phone software to go to the PC

Review Source

SS

Soraya S.  
Supervisor of Professional Services Project Mgt  
Telecommunications  
Used the software for: 1-2 years

### "White Glove Customer Service"

April 4, 2019

5.0

I cannot say enough positive things concerning the Support from Certify. I submit an expense infrequent enough that I sometimes need a reminder on how to do it, and Customer Support is always willing to walk me through it how to do it from start to finish. I have never once been directed to a "read it on your own" user guide, but the live interaction helps me get this done quickly and efficiently.

Pros

I love the ease of this software. It is extremely easy to navigate as well as figure out how to submit an expense report on your own. And even when you don't know, Support is always there to help.

Cons

If I had to pick something negative about this software, I would have to say that integrating my Uber travel with the software in order for a smoother expense process.

Review Source

Sharon W.  
Independent Contractor at Executive Travel Directors  
Events Services  
Used the software for: 1-2 years

### "SO efficient an ease to use. It practically does it for you"

October 31, 2017

5.0

The ease of submitting my expense report.

Pros

The capture receipts feature on mobile app. I love the way it downloads right to the site. I also like the fact Uber automatically downloads

Cons

I love using the mobile app and often times wish I could do it all on there vs computer. Would be extra convenience,

Review Source

VR

Verified Reviewer  
Export and Compliance Analyst  
Food Production  
Used the software for: 6-12 months

### "Ease in Expense Reporting"

December 9, 2019

5.0

It has allowed myself and others more time to focus on core business rather than expense reporting.

Pros

Scanning a receipt and allowing the program auto-populate the expenses and type is such a breeze to be able to utilize. It cuts down the manual entry and gets reports done in a fraction of the time.

Cons

At this time there is nothing I do not like about the software, it does what it needs to do and cuts my time tremendously.

Review Source

DB

Douglas B.  
VP Sales  
Hospitality  
Used the software for: 1-2 years

### "Certify Good"

April 4, 2019

5.0

Pros

It is so easy and convenient to use. because of the phone app, i dont spend hours on a weekend doing my expense reports. Plus if i have entered something wrong, it does not allow me to move on.

Cons

i honestly cant think of any. even when the software needed updating, you told me.

Review Source

MP

Marco P.  
Solutions Development Engineer  
Computer & Network Security  
Used the software for: 2+ years

### "Certify review"

December 27, 2022

5.0

Pros

The certify software is a very easy and understandable to use. All my expense reports are very well organized and I can keep track of them for later use. The process to submit an expense is easy and also possible to use through mobile app.

Cons

I don’t have any cons so far and I have been using this software for a long time. Speaks for a easy to use tool.

Review Source

GP

Gregory P.  
General Counsel  
Construction  
Used the software for: 2+ years

### "A Lifesaver."

December 16, 2016

5.0

Certify has changed my outlook on completing expense reports. Instead of drowning in paper receipts and scratching my head trying to remember what happened weeks (or sometimes months!) ago, Certify and its mobile app make it a breeze to keep track of everything. The amount of time and stress spent on the reimbursement process has been significantly reduced. I highly recommend to any organization! You will not be disappointed.

Pros

Straightforward and easy to use. Great mobile app. I love the auto-fill feature that actually reads your receipt and automatically completes the required data fields for each expense.

Cons

Sometimes when you navigate away from the expense screen before finalizing the expense, you lose the information you have already inserted.

Review Source

MM

Mark M.  
SAC Business Unit Leader  
Security and Investigations  
Used the software for: 1-2 years

### "Great tool to manage expenses"

April 4, 2019

4.0

So much more efficent to manage expenses. The approval process is automated as well I recieve an email when a expense report is ready to be aproved and if I can get it all approved at one time it saves where I left off and then I can pick it back up the next time I log in before sending it on to the next step in the approval process.

Pros

Ease of use I am an approver for my team and I use it to track my expenses as well so I have a user and administrator perspective for how easy it is to use. We untilize both the computer and mobile app and both are equally easy to use and the mobile app can do everything that you can do from the browser.

Cons

So far I have not found anything I don't like about it.

Review Source

KC

KIm C.  
owner  
Consumer Services  
Used the software for: 2+ years

### "Owner"

October 30, 2020

4.0

Pros

Being able to go back to my receipts and how I can set my categories etc

Cons

The ease of finding something in the system

Review Source

VL

Victoria L.  
HR Coordinator  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Great for small team expense reporting"

October 7, 2019

4.0

Overall we have had a great experience with this software. It has allowed for better communication within the team with the regards to expense reporting.

Pros

I like that I get individual emails when each employee submits an expense report. With the ability to attach receipt to the claim it keeps our system very organized and we never miss anything.

Cons

Sometimes the software tries to guess what category an entry belongs in and it gets in the way our reporting.

Review Source

MC

Mike C.  
VP of Metering & Technical Services  
Wholesale  
Used the software for: 2+ years

### "My use of Certify"

December 16, 2016

5.0

I was lamenting the loss of productivity with our old method of expenses. Our CFO found Certify and what a profit in our business. 90% of the time I can enter the expense within 5 minutes of getting the receipt. I hang onto the receipts and compare them before submitting my weekly report. Simple and fast. Took a little getting use to the logic of generating a report. Like any new software and with someone internal to our organization who is knowledgeable, you get the hang of it. I would never choose to change back.

Pros

Not having to submit physical copies and entering expenses as they happen.

Cons

I have bad luck forwarding emailed expenses. My boss typically can't read them. I'm not sure what the system does to these emails but maybe storing them as a PDF would help?

Review Source

VR

Verified Reviewer  
Program Manager  
  
Used the software for: 1-2 years

### "Easy expense reporting. The upload of receipts goes quickly and no more lost receipts. "

April 27, 2018

5.0

No more lost receipts and able to expense reimbursables for a project quickly.

Pros

The receipts are always available come tax time and the site is very easy to use. I like being able to enter items in the project as they happen and not have to keep each item until I complete a paper expense report, too often items were lost or forgotten.

Cons

The tutorial was a little vague at first use, but the support contact was very helpful. I would like to see an opportunity to batch submit so you don't have to enter the same data (date, meal, mileage) etc. for each day on multiple date trips.

Review Source

Ashley G.  
Market Area Manager  
Financial Services  
Used the software for: 2+ years

### "Certify has been great to use to report and get reimbursed for my expenses."

April 27, 2018

5.0

Pros

Certify makes it easy to submit receipts by taking pictures of them and then uploading them. It is also easy to submit the report and you can get approval from your management within minutes to get reimbursed.

Cons

I like most everything about it. The one thing i would say that would be easier is if once you submitted a receipt you wouldn't have to click three more times to submit the entire wallet of receipts.

Review Source

CG

Colleen G.  
CSP  
Financial Services  
Used the software for: 2+ years

### "Great"

April 4, 2019

5.0

Pros

Easy to use! I would recommend this to everyone!

Cons

Takes a while to load. Hard to find on my computer.

Review Source

ED

Elis D.  
Assistant  
International Trade and Development  
Used the software for: Less than 6 months

### "Logiciel de gestion des notes par le web"

October 28, 2023

4.0

Pros

Elle permet de comptabiliser toutes les dépenses de voyage

Cons

La non filtration des reçus télécharger dans le même rapport

Review Source

EE

Eric E.  
CFO  
Hospital & Health Care  
Used the software for: 1-2 years

### "Great technology - Five Stars"

December 26, 2016

5.0

The software works like it should and our employees like it. All expenses are tied to our account system GL Accounts for easy entry. We have historical look up (archive) if management or the employee needs to look back at their expenses account. Its a good product.

Pros

Easy to use

Cons

None that I can think of

Review Source

TG

Tim G.  
Director  
  
Used the software for: 2+ years

### "Very useful tool"

October 31, 2017

5.0

Pros

The ability to easily upload receipts and manage expenses both through mobile and online makes for a fairly seamless process.

Cons

The amount of time it takes on the website to compile an expense report - Process could be easier. I wish it was easier to switch between receipts/expenses online and know what each one is. Currently, I have a list of maybe 30-40 expenses and have to go one by one and figure out what needs attention.

Review Source

SB

Steven B.  
General Manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Great Expense Reporting Tool"

September 22, 2020

5.0

This replaces the old excel expense report, copying of receipts and waiting weeks for approval, now it just does it quick and painless. Expenses go from being done monthly to weekly.

Pros

Ability to book travel through corporate polices with no out of pocket expenses incurred by the user. The app for the smart phone makes it so easy to take a picture of an expense receipt without having to keep track of, which is great when traveling. Customer service is superior for when you need to change travel they assist within minutes and keep you moving all with ease and updates.

Cons

None it works great for my needs. Software is easy to use, great features, easy help topics and great customer services.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Improve turn around time, all electronic.

Review Source

GS

Gregory S.  
Demonstrator  
Retail  
Used the software for: 2+ years

### "Easy to use"

October 31, 2017

3.0

Easily tracks receipts and spending

Pros

Easy to navigate. Easy to use. User friendly. Track receipts and spending, and you can easily see how much you spent in a calendar year

Cons

Too many options to click. Wish there was a matrix that could display multiple types of information on one page.

Review Source

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