# Page 9 | ezyVet Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is ezyVet the right Veterinary solution for you? Explore 276 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews --- ezyVet 4.6 (276) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 9 - Reviews of ezyVet ## Showing most helpful reviews Showing 201-225 of 276 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TE Tylene E. office manager Veterinary Used the software for: 1-2 years ### "ezyVet is Easy!" February 12, 2020 5.0 Medical records are more accurate. Less items get missed in billing. The communications and memos are so helpful for our staff and love that everything is kept in the records. Pros Cloud based, allows us to work remotely user friendly multiple windows open at same time Cons The reports need some help. Most arent very helpful for our practice Switched from [Advantage](https://www.capterra.com/p/121444/Advantage-Desktop/) Cloud Based, clinical record accuracy, paperless Review Source Response from IDEXX February 23, 2020 Thank you for your kind review, Tylene. We are glad you are are enjoying ezyVet and look forward to improving your team's experience in 2020. Regarding the reports, feel free to send through your ideas on how they can work better for your practice. This is the sort of feedback that shapes our future releases. Sincerely The ezyVet team SC Sophie C. Used the software for: ### "UK Equine Ambulatory Practice " December 15, 2014 5.0 We wanted a software that allowed us to be in control of our own processes/documents - without the need to continually put in requests for changes/amendments that may or may not be made. We wanted strong reporting features, a comprehensive debt management system, an accurate and user friendly stock tracking module and ideally SMS and email communication/reminders at the touch of a button. I have not had any concerns thus far that has not been explained or resolved within 12 hours and I have complete confidence in the support team that I have been paired with. Obviously there have been areas that have not been immediately compatible with the way we are used to working, however with a few changes to our work processes we have all thoroughly embraced the new software. The team have been extremely positive and welcoming in terms of encouraging feedback regarding features that could improve the software's specific functionality for our business. Several of our requests have already been implemented into the system with a few more in the pipeline. Everything that we have been promised has been provided. As well as incorporating our own personal ideas and ideals into the system, we have discovered many many features that improve the way we operate that we had not even considered previously. We have been using the software for just over a month at this point and despite some initial reticence towards the idea of getting to grips with a new software, all members of staff, both young and slightly more mature, have found the transition to be a positive one. We have found EzyVet to be intuitive, user friendly and have experienced massive benefits in terms of facilitating work processes that were previously labour intensive and unnecessarily complicated. There are no support charges and I believe the monthly costs are fair and competitive. The company has a genuine, honest and personal ethos. Although the software is really quite advanced and evolved already, the team are keen to adapt and tailor the software to the individual requirement and it is that combination that I believe makes the company unique and inspiring to work with. Review Source KH Kacy H. Surgeon's Assistant Veterinary Used the software for: 6-12 months ### "Ez Vet Review" August 25, 2022 5.0 Positive and wonderful Pros It's easy to use. I learned it very quick. Records are easy to send and receive. Scheduling is easy to create and update. Everything is very user friendly Cons It yells at you for opening too many tabs Review Source Response from IDEXX August 29, 2022 Hey Kacy, Thank you so much for your lovely review! We are so glad that ezyVet has been able to simplify your scheduling and that your experience with us has been great so far. Kind Regards, the EzyVet team VR Verified Reviewer Director Of Implementation - EzyVet Veterinary Used the software for: 6-12 months ### "The partnership we have with ezyVet is Fantastic. We work as a team to achieve best outcomes" June 27, 2018 5.0 Pros It is practical for all of our hospitals; GP, ER, SP Upgrades and feature requests happen often so you are never waiting long for new features. The support system is efficient and friendly. The key accounts and implementation teams are on top of their game! Cons Our IT team would like to work on the printing solutions, we would prefer to work with something other than google cloud print Review Source Response from IDEXX January 9, 2019 Thanks for the stellar review. Its awesome to hear that all your different hospitals are benefiting from the software, regardless of type. Our Support and Implementation teams do work hard! DS DEAN S. Chief Medical Officer Veterinary Used the software for: 2+ years ### "EzyVet" May 30, 2020 5.0 My experience has been great. Pros I was one of the DVM's that pushed very hard for NVA to let us use EzyVet. I feel like it tis a vey software to learn and to navigate thru. Its functionality with Cubex and Smart Flow have been great. The support has been great and every time I asked for help I was contacted and the problem was resolved. Cons I really do not have any cons with the program. I have been very impressed. Review Source Response from IDEXX June 5, 2020 Thanks for this awesome review, Dean. You can't ask for any better feedback! Hope you and the team are well and staying safe. Sincerely The ezyVet Team LH Libby H. Owner Veterinary Used the software for: 2+ years ### "Excellent software " April 16, 2020 5.0 Great software with exceptional backup Pros Beautiful software Great support Heaps of features Easy to use Cons Apps sometimes crash/freeze. Slow to use compared to computer version Reason for choosing ezyVet Functionality and appearance Review Source Response from IDEXX April 27, 2020 Thanks for your wonderful feedback, Libby. We are delighted to to hear that ezyVet is working so well for you and your practice. There is a big team that works quietly behind the scenes on our software's continuous improvements. I've shared your review internally as they always gets a kick from a happy customer. We apologise for any crashes you might have had using the app. This too is an area we are presently working to improve. Expect to see improvements soon as we roll out refinements. Sincerely The ezyVet Team HS Hyekeum S. DVM Veterinary Used the software for: Less than 6 months ### "review" December 31, 2020 4.0 Pros It is in general fairly easy to navigate once you know what to look for, and it has many automated features to utilize. Cons It takes some time to get used to the system. One thing I really do not like is that the estimate does not convert into the actual invoice and need to create a new invoice exactly same as the estimate presented to the client. Also if I want to add texting on the phone system, it is too costly. Alternatives considered [Vetport](https://www.capterra.com/p/92897/Vetport/)[Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[Provet](https://www.capterra.com/p/137569/Provet-Cloud/)[IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[Hippo Manager](https://www.capterra.com/p/134667/Hippo-Manager/) Reason for choosing ezyVet I wanted cloud base with reasonable price and basic functionality. I did a lot of research and some of them were very compatible with Ezyvet, and some of them I liked more as the featured system. However during the process of demo and explanation, I liked Exyvet the most because Ezyvet was most straightforward, no hidden fees, younger minded, and seemed more progressive than other companies. Review Source Response from IDEXX February 3, 2021 Thank you Hyekeum! You're quite right, we don't have any hidden fees, and we are upfront from the start about ongoing costs. It's also brilliant to hear you think we are progressive; we do aim to bring you the latest technology. Cheers, Team ezyVet EA Emily A. Veterinary technician Veterinary Used the software for: 1-2 years ### "I love ezyVet!" January 12, 2023 5.0 It's great and easy to learn Pros EzyVet is great! It's not complicated at all. The updates aren't too crazy. Very organized. Cons I'm not sure that I have any complaints. My experience has been great. Review Source Response from IDEXX February 16, 2023 Hi Emily! We really appreciate you taking the time providing this amazing feedback! So glad to hear that you're having a positive experience with ezyVet. Kindest Regards, The ezyVet Team. KD Kerry D. Client service representative Veterinary Used the software for: 6-12 months ### "Awesome software " November 19, 2020 5.0 Love the software and for 4 locations it’s super easy to schedule appointments and communication with client is readily available! Pros It has everything thing you need all In one place. Easy to schedule appts, add call backs and take care of business. Ease of access to all records for 4 locations is pretty expansive and it is WONDERFUL. Easy to locate records and send emails ! The text feature is great and the memo system is super cool, tho I wished it merged with dial pad phone software! Cons All the tabs and clicking . I and the warning when you have more than 11 open at a time. but in order to get to print vaccine history, I have to click open at least 5 tabs.. so very click! Switched from [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/) Different vet clinic , different software Review Source BG Brian G. Veterinarian/Owner Veterinary Used the software for: 1-2 years ### "ezyVet Practice Management Software" June 5, 2020 5.0 Always a responsive and professional team to work with. Pros This is an all inclusive platform that truly will transform the culture of a veterinary practice. It will help them to deliver quality medicine and position the business for growth. Cons It takes considerable time and effort to learn this software, but it is well worth it. Review Source Response from IDEXX June 9, 2020 Thank you for this great review, Brian. It is great to see a customer loving our software and getting the most out of it. Keep your ears open as we'll soon be rolling out some really exciting features that will further transform the way you run your business. Sincerely The ezyVet Team SB Shelley B. Office Manager Veterinary Used the software for: Less than 6 months ### "Terrific Transition!" March 26, 2019 5.0 When we decided to transition from paper system to paperless, ezyVet was the best choice for our clinic. We knew that we needed to make this switch and the entire team at ezyVet was very helpful in doing so. The go-live week can be a little stressful, but with our implementer she made our transition to ezyVet as smooth as possible. Support has been terrific and our questions are answered quickly and they always make sure we have the answer we need. The system is very user friendly and what is nice is that ezyVet loves input from their clients as far as what they would like to see changed and/or added to make the program better than what it is. Make sure your project team stays on top of each and every step so you are ready to go when you go live and make sure your staff does the on-line training before going live, it is very helpful and makes the go live that much easier for each staff member. Pros We have been extremely pleased with our switch to ezyVet. Ease of use and everything right at your fingertips has been an overwhelming positive experience for our clinic. We are a small clinic, but this has been nothing but a positive experience right from the start. Cons No cons, just make sure you allow the time for each team member to get used to this system. Review Source Response from IDEXX April 1, 2019 Hi Shelley Thank you for the awesome review! It is great to see the team at Marquette Veterinary Clinic have taken the big task of switching software head-on. We are so pleased to have you on board. JC Jeff C. Medical director Veterinary Used the software for: 1-2 years ### "Terrible data conversion" July 8, 2019 2.0 Too much extra work. Reduces my efficiency. Pros Cloud based, access from anywhere is convenient. Cons Terrible data conversion. Too many redundant tabs, too much clicking to navigate. Records including lab results are editable with no tracking of changes in some cases. Time consuming entering charges. No easy way to move estimate over to invoice. Review Source Response from IDEXX July 18, 2019 Hi Jeff, Thank you for your review and we're very sorry about the experiences you've had. Our 24/7 Support team are always on standby to help you so please don't hesitate to contact them via your Support Portal or phone call. We welcome the opportunity to discuss these challenges with you, as there are solutions and specific reasons to your points, and would be happy to provide the appropriate details as soon as you need. Regards, The team at ezyVet IB Isabella B. Assistant Manager Veterinary Used the software for: 2+ years ### "It does the job!" May 15, 2023 5.0 It has been a great experience overall, I am never on hold long for support and they will create a ticket if they are unable to find the solution. Pros Very customizable - however some things I wish were but are not yet. Cons Takes a while for feature requests to be approved. Review Source SC Sarah C. Office Manager Veterinary Used the software for: 1-2 years ### "Review from Heritage" December 6, 2019 5.0 Pros Color coding Memos Customization via templates Ease of reading clinical records Various integrations Cons No search function in memos Customer support is inconsistent- some support staff are excellent, while others tell you incorrect information. Delay in correcting some issues that have been submitted. I submitted a ticket in September that has not been addressed and I have received no updates on it. Even when I have called to follow up, no updates are available. Review Source Response from IDEXX December 11, 2019 Hello Sarah, Thanks for taking the time to fill in this review. We appreciate your feedback. We've relayed your experience to our support team who will be in touch with an update. Thanks again The ezyVet team JR Jennifer R. Outreach and Client Service Manager Veterinary Used the software for: 1-2 years ### "ezyVet" February 6, 2020 4.0 It has been pretty good. Some bumps but overall a good experience and user friendly. Pros Ease of use and functionality. Ability to memo other team members directly. Easy to view schedule appointments. Cons Doesn't have an area to tell doctors which room the client is in. Also the financial tab can be pretty confusing. Review Source Response from IDEXX February 16, 2020 Hello Jennifer, Thanks for taking the time to review ezyVet. As an FYI, we have just brought in new customisable status flags that tell doctors which room a client is in. It's a new feature so you've probably missed it. Contact our support team to find out more. Once again, thanks for your time and keep the feedback coming on ways we can improve our software. It's customers like you who improve ezyVet. Best The ezyVet team TS Tarlochan S. Veterinarian Veterinary Used the software for: 2+ years ### "Great" December 24, 2020 5.0 Very good Pros Friendly Great product Cloud based Easy to use and our staff is very friendly and Tom 24 seven access Cons Easy to use Liked it Alternatives considered [Sightview](https://www.capterra.com/p/5411/ManagementPlus/) Reason for choosing ezyVet Cloud Review Source Response from IDEXX January 4, 2021 Thank you for your review, Tarlochan! Sincerely, The team at ezyVet MK Michael K. Veterinary Surgeon Veterinary Used the software for: 2+ years ### "Great cloud-based medical records software" February 28, 2021 4.0 Overall experience has been very good. There was some confusion and disruption in the initial transition to ezyVet, but this was almost entirely due to a lack of preparedness on our (hospital) part, and not the fault of the ezyVet team. Pros Cloud-based, and (effectively) paperless medical record system, that allows access to all information in hospital, and remotely, but very securely. Very flexible and intuitive program that new employees seem to pick up reasonably quickly. Great integration with complementary software programs and companies, allowing easy transfer of information and excellent fee capture. Responsive customer support. Cons Like any software there are always minor features or customization that would be useful in our particular practice, but are not possible as they would disrupt essential features for other clinics. That said, ezyet is far more individually customizable than any other program I am aware of, so this criticism is simply the nature of any program that serves more than one individual hospital. The ezyVet customer support team are very open to feature suggestions and requests, and aim to incorporate them whenever possible. Occasionally bugs appear following rollout of a new software release, though these are rare, almost always minor, and rapidly rectified. These are far outweighed by the constant improvements and automatic updates in the program provided frequently as part of being a customer. Review Source CE Ciera E. Practice Manager Medical Practice Used the software for: Less than 6 months ### "overall great experience, very organized company" April 11, 2018 5.0 The benefits we are getting, especially with the addition of Smart Flow to complement EzyVet, is more efficiency and time savings for your staff. it is also helped us to get rid of 90% of our paper. Pros Has user friendly features that are very time saving for both the vets and the support staff. It has made our work flow quicker and more efficient, and less redundant than our previous software. Everything is well organized in the medical record and gives a very polished and professional finished look to it. This is important to us, as we are a ER referral hospital and our records go back to all the local vet offices. We were looking for a professional looking finished product, and found it with EzyVet Cons The hardest part we have found is navigating through the tabs and trying to figure out where you are. It can get confusing when you have multiple tabs open. The accounting and financial side of thing is also a bit more complicated than what we were used to. Its been a bit of a learning curve figuring out how to allocate funds to specific invoices, especially if the client has multiple invoices. This has also made giving refunds tricky as well. Review Source Response from IDEXX June 26, 2018 Hi Ciera, thanks for the review! The time savings and efficiency that you get from ezyVet are certainly some of our best benefits. There is a bit of a learning curve but our support staff are always there for you if you need them! ML Michael L. Chief of Staff Hospital & Health Care Used the software for: Less than 6 months ### "Best software I've used in 23 years" August 26, 2016 5.0 We recently installed EzyVet in a brand-new emergency facility in the US. We chose it for several reasons - EzyVet integrates with SmartFlowSheet, which was a must for us. The ease of use and logical flow decrease training time. It is highly templated, and customer support does an excellent job of helping you understand the process for template creation. Although it isn't advertised as "medical records driven," if you set it up correctly, the only time you look at an invoice is to verify charges - everything comes from the medical record (or SmartFlowSheet). Integration with Xero was a big plus, as is the integration with our main distributor, which simplifies inventory and ordering. Pros Integrates fully with SmartFlowSheet Integrates with Xero Integrates with MWI Logical flow and layout Ease of communication with clients and with referring veterinarians Cloud-based, no servers to purchase or deal with Electronic signature capture (see below as well) They're in NZ (may not be a benefit for some, but we are only open at night, so the time difference is in our favor). Cons We use iPads in our consultation rooms, to go over estimates and get signatures. Because we have Apple TVs in each consultation room, it is easy to use AirPlay to review estimates (or radiographs, because ours is also cloud-based) on the TV. But using an iPad for signature capture is a little tricky, and it took us a while to figure out the sequence. Review Source JE James E. Director Veterinary Used the software for: 6-12 months ### "Feature packed veterinary software with exceptional attention to detail & accessibility. " June 5, 2018 5.0 It brings Vets and Veterinary Software into the 21st Century! Pros ezyVet allows our company to operate from any location and still retain full access to client details and histories. Cloud based it removes the need for expensive and vulnerable internal servers. Being accessible from any internet enabled device means we can trade even during power cuts or when the phone lines are down. The internet customer portal facilitates on line booking and reminders and the communication options for us to contact clients are fantastic. The data conversion from our existing software was almost seamless and the implementation and training was excellent. Customer support is excellent. Cons For such a complex piece of software it has very few let downs. If there is anything you need to achieve with it the team bend over backwards to help and development is on going. Review Source Response from IDEXX June 26, 2018 Thanks for the kind words James. Our development team is always looking to make sure that ezyVet works for everyone HN Heather N. Marketing Director Veterinary Used the software for: 1-2 years ### "Very Intuitive Program" December 5, 2019 5.0 The transition from our other software was quick and easy. Best decision our practice ever made! Pros This software offers seamless navigation, and is effortless to use. I use this tool for marketing purposes. Cons Having to log in every 15 minutes is a hassle, I'm the only one with access to my computer and it's an extra step I have to use often. Review Source Response from IDEXX December 8, 2019 Thank you for the great review, Heather! We are delighted to hear you are enjoying your ezyVet experience. You can actually adjust the session time-out per user feature. Feel free to contact our Support team if you want someone to walk you through this. Once again, thank you for taking the time to share your feedback. The ezyVet team PG Priyanka G. Veterinarian Veterinary Used the software for: 1-2 years ### "Great software " February 21, 2023 5.0 Time saving Pros Features make this software very appropriate for efficient veterinary practice. Cons Programme does not allow continuous scanning - vet sales Review Source aR arun R. Director Veterinary Used the software for: 1-2 years ### "great software- fully recommend it to any vet clinic" July 23, 2018 4.0 Pros the soft ware is easy to use. we can use it anywhere. the pull down menus and templates are great. the possibility of creating clinical menus makes it very easy to write up reports Cons the only downside is that the software is totally dependent on your internet connection . this is a concern for mobile veterinarians. I would like to see a version that would save information and update it on to the cloud whenever it comes back within internet range Review Source Response from IDEXX July 25, 2018 Hi Arun, thanks for the great review. We've just released ezyVet Go, a new app which allows you to work offline and sync information into the cloud once back in internet range; https://blog.ezyvet.com/ezyvet-go-offline-ios-application It's great for equine, large animal, and mobile veterinary practices; anyone who travels to see clients in areas with limited internet VG Vivienne G. Admin Veterinary Used the software for: 1-2 years ### "ezyVet - what it means to me" October 24, 2022 5.0 Pros Tracking who did what and when.It wasn't easy in the beginning, but I am over 60, it just took a little longer than it did the youngsters. Cons Still not convinced there need to be so many different tabs where the same information can be stored ... makes for confusion between vets and front office .... Review Source Response from IDEXX November 21, 2022 Thanks for the lovely review, Vivienne! We are happy to hear you are enjoying the change logs. Thanks, the ezyVet Team JW Jenny W. Practice manager Used the software for: Less than 6 months ### "Veterinary software for the modern age!" September 2, 2016 4.0 We were helped through the somewhat difficult process of changing practice management systems by an extremely helpful and friendly team. Considering 50% of this was done remotely as the London office had not yet opened, there were no issues with communication at all. Training was given remote connection. Our contact Jess couldn't have been more helpful during 'go live' she was calm even when being asked 100 questions by stressed staff member, we really felt she was one of our team while she was here and continues to be a massive support for us. Ezyvet is a a completely different level from the PMS we had previously but we have found it very user friendly, if you can use a pc, you can use Ezyvet. Pros Ezyvet has helped us to stream line our procedures, the automated reminders for vax,wormer,flea treatment and appointments basically runs its self. Client comminication in itself is so much easier with Ezyvet as a SMS or email can be sent to the client direct from the system. The lab results attach directly from the lab to the patients file and notifies the vet which takes out a lot of time for reception who now do not need to spend hours attaching emails. There are lots of pros compared to our old system so it is difficult to list them all. Cons Some small details didn't come over correctly from our old system but I think this is more the fault of the old system than of Ezyvet. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.