# Page 8 | ezyVet Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is ezyVet the right Veterinary solution for you? Explore 276 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews --- ezyVet 4.6 (276) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 8 - Reviews of ezyVet ## Showing most helpful reviews Showing 176-200 of 276 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KP Kash P. Vet Nurse Veterinary Used the software for: 2+ years ### "Getting better every day" December 11, 2020 4.0 It had some teething troubles (I think we were one of the first few clients that signed on) but the customer service has been great and it has gotten better over time Pros Cloud based and is compatible for mobile use. Helps that we can log in from wherever on any device. Cons Can get terribly slow on certain days and at certain times of the day - and no it isn't our internet speed that is the problem as all the other websites have no issues. Reason for choosing ezyVet Price and cloud based Review Source Response from IDEXX December 18, 2020 Thanks for your review Kash. It's great to hear that the customer service provided by ezyVet is still a highlight for the Vetcall team after all these years. We appreciate your feedback with regards to slow performance; our team is continually working towards identifying areas of our software that we can improve to increase overall speed and performance. Sincerely, The ezyVet team BB Breanne B. Veterinary Technician Veterinary Used the software for: 6-12 months ### "ezyVet is Easy for Vets!" August 18, 2023 5.0 Everything you could need for a veterinary practice is packaged into one great software! Pros All we need is in one program, this product is great for booking and keeping track of appointments and diagnostics. Cons Constant updates to the application, works well though. Review Source ME Maria E. Receptionist Hospital & Health Care Used the software for: 6-12 months ### "Ezyvet 12 6 23" December 6, 2023 5.0 I love ezyvet. Its great and convenient to use both in clinic and on the go. Pros The ease of use and functionality of the database is great Cons Approved medications dont get input into pending invoices or medication refill and the notice of apprival is not sent out to person who requested the medication request. Review Source KZ Kelly Z. Owner/Veterinarian Veterinary Used the software for: 6-12 months ### "Increased productivity through streamlined billing, client communication, and company collaboration." April 19, 2018 5.0 \- Increased production due to intuitive reminders/communication development. - Greater client support and communication via CallBack option. - Quicker billing and payment through grouped invoice emails and client Portal. - Higher quality of care due to SOC flashing info, detailed reminders, trending functions for Health Status, etc. - Efficient scheduling and one less login (this replaced Google Calendar) - Streamlined Payroll (this replaced TimeStation) - Green Business Certification support through ease of email and text communication. Pros Once all staff became comfortable with the software, our medical records are more consistent and billing is streamlined. Less items are missed on the invoicing due to product triggers in the medical notes. The billing and client communication has streamlined end of the month processing and cut the time down considerably. Sending out monthly statements takes 5 minutes. Integration with PayJunction also allows almost instant payment processing and monitoring. Cons There is a steep learning curve, so it takes time and commitment to bring all staff into the on-site training. Once learned it is very simple. Review Source Response from IDEXX June 26, 2018 Thanks for the review Kelly! Good to hear that your equine practice is benefiting so much from ezyVet BH Beth H. CVT Veterinary Used the software for: 6-12 months ### "ezyvet isnt really easy" September 8, 2022 4.0 Not a fan, it's name should not be ezyvet because it is not easy. Pros not sure, I'm not really a fan of ezyvet at all. Cons This software is anything but easy compared to avimark and infinity, its clunky, the fact you cant just easily scroll through entire medical history without going to other tabs is super annoying. Difficult to learn, difficult to find what you're looking for easily. I have struggled to learn where things are and how to get to certain parts of the patients file. Switched from [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) changed employers, not my choice Review Source Response from IDEXX September 28, 2022 Hi Beth, We are sorry to hear that you have found ezyVet difficult to navigate. We take all feedback into consideration when developing new features and functionality for ezyVet, so we will keep this in mind as we continue to grow! Thanks for sharing your feedback. The ezyVet Team Whitney V. Owner and Veterinarian Used the software for: 6-12 months ### "I was nervous to change software and move to a cloud-based product but the change has been worth it." April 23, 2018 5.0 Invoicing, inventory management/ordering, billing, and medical record keeping. The most amazing part of this software is the help that comes with it. Pros You can customize everything with ezyVet - make it the way you want it to be. The set up takes a while but once it's done, EVERYTHING is so fast. I can keep up with medical records and billing so much easier than before. The integrating ordering is also a plus! Cons The only con has been the learning curve - the software can do so much that it can get a bit overwhelming. But this is easily addressed by the fabulous customer support. Review Source Response from IDEXX June 26, 2018 Thanks for the review, Whitney! Glad to hear that you're making the most out of ezyVet. It is a powerful solution that does take a good amount of learning, but of course our support team is on hand 24/7 to help LP Louisa P. Veterinary Surgeon Veterinary Used the software for: 2+ years ### "Veterinary Surgeon" August 10, 2020 5.0 Reasonably good Some bugs still not fixed Pros Functionality, cloud based, reliability, feature richness, updates, bug fixing, Customer support, future planning of product Excellent in the field, Integration with other products Cons Sometimes a bit slow Sometimes a bit complex for junior staff Lots of bugs initially Inability to copy puppy profile SEARCH ENGINE - the more data one supplies the more data is displayed - it should be the opposite. Early releases had a better search engine Reason for choosing ezyVet Better interface, better functionality, price, ability to ypscale Review Source Response from IDEXX August 14, 2020 Thank you for the great review, Louisa. We're delighted to hear you're enjoying the move to ezyVet. We have a stacked development pipeline that will address many of the improvements you've suggested, especially around upskilling new team members. Watch this space and stay safe. Thanks again The ezyVet Team CM Cheryl M. Consierge Hospital & Health Care Used the software for: 2+ years ### "How wonderful ezyvet is to use" October 24, 2022 5.0 Easy scanning files into the account Pros That all patient information is east to access Cons The dashboard does not categorize the Dr. Review Source Response from IDEXX November 21, 2022 Hi Cheryl, thank you for your kind words. We are pleased to hear that you are finding ezyVet wonderful to use and like that the patient information is easy to access. Thanks, the ezyVet Team MW Marcus W. Dog's body Health, Wellness and Fitness Used the software for: 2+ years ### "Veterinary software that is simple to use adn transportable" June 25, 2020 5.0 Excellent at managing patient records, client records, cloud based so no hassle about backing up. Accessible form home at night/over the weekend etc. Waht more could you wnat? Pros \- Platform agnostic (any operating system, just a browser required - Easy to communicate with clients - Highly confguratble to practice needs - Integrates with other useful software (accounting, workflow) - Access anywhere with an internet connection Cons There is nothing I don't like about it. Reason for choosing ezyVet Nothing came close to functinoality Review Source Response from IDEXX June 25, 2020 Hello Marcus, Thank you very much for such an awesome, awesome review. It's wonderful to see a customer thriving with our software. We have some exciting new features soon to be released, so keep an eye out for updates! Sincerely The ezyVet team GD Greg D. operations technician Veterinary Used the software for: 2+ years ### "EzyVet Review" November 16, 2022 5.0 I work the clinical side as well as the operations side and EzyVet excels. Pros I really enjoy the inventory management. This is the function I use the most. Cons Like all software, it has is gremlins every so often, but nothing major. Review Source Response from IDEXX November 21, 2022 Thanks, Greg! We are happy to hear that you are enjoying our inventory management feature. Thanks so much for the review. - The ezyVet Team AK Amy K. Owner/Veterinarian Veterinary Used the software for: 2+ years ### "Amazing veterinary software!" November 29, 2020 5.0 ezyVet has been great to work with, easy to use and has saved us a ton of time (especially when COVID hit). Pros We love that ezyVet is so customizable and support is PHENOMENAL! Cons Many of the features that we had on our wish list are in the next update, so we’re super happy! Alternatives considered [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/) Reason for choosing ezyVet Nicer interface (it really is beautiful veterinary software!) and more customizable options. Switched from [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) Wanted a cloud-based option. Review Source DB David B. Partner Used the software for: ### "Good Medicine = Good Medical Records = Good Software" February 18, 2015 5.0 We have ended a five-year search for better practice software, including an attempt at developing our own, by signing up with ezyVet. We are three weeks into the implementation---we made a good decision. The software is hosted and open source. We can say goodbye to our seven-foot-high rack of servers, turn off the dedicated HVAC unit required to keep them cool, and worry less about MicroSoft licensing fees. I anticipate that our recurring IT costs will be cut in half. What really sets this software apart from the dozens I've looked at is the manner in which it handles the medical records. I'm a big fan of problem-oriented medical records; apparently most veterinary software companies are not. EzyVet organizes the medical records in a unique way that facilitates the management of very complicated, chronically ill patients. Rather than scrolling through an endless string of log items, I can drill down into any case record and look at imaging reports, medications dispensed, or lab results without opening each individual visit. And for the first time in my career I have a complete and searchable Master Problem List, populated by The AAHA Diagnostic Terms (Veterinary Terminology Service Laboratory). The SOAP system of documentation is utilized, but each category is populated separately and in chronological order which really helps for lengthy hospitalizations. We opted for integration with Smart Flow Sheet for our whiteboard. We can now populate the invoice directly from our treatment flow sheets. Theoretically, no missed charges. Regardless of how complex the treatment plan, it is now legible. Shortcomings? It's a little too easy to double-book appointments. Populating the invoice completely from the medical record isn't completely cooked. But ezyVet has a Feedback feature that allows all users to recommend changes to the program. We all get a chance to vote, which brings popular changes forward in the queue. The end results is a software program that is constantly improving---next year's ezyVet will be better than this year's ezyVet. We are early in the process and things are still shaking out. We have a webinar scheduled today to discuss some inventory issues, but the ezyVet staff has been very responsive thus far. I suggest that you give this company a long look. Review Source TK Tiffany K. Receptionist Veterinary Used the software for: 6-12 months ### "Ezyvet is easy to use" December 29, 2022 5.0 Pros Love everything about it. Once you learn it, it is easy to use Cons It took awhile to learn. Somethings weren't straightforward Review Source Response from IDEXX February 16, 2023 Hey Tiffany! Thank you so much for your review. We're glad to hear that your loving ezyVet! We understand with new technology, it takes time to learn. We're always looking for ways to make ezyVet simple to use. Feel free to call us if you're experiencing difficulties in using our software. All the best, The ezyVet Team. JA JD A. veterinarian/ owner Used the software for: ### "Two months in and only getting better!" September 13, 2015 4.0 We are an exclusively equine practice with five veterinarians and four support staff. Before ezyvet we relied on a server-based system which required us to synchronize our laptops with the server computer in the clinic to obtain the latest patient and client records. The more laptops we added to the system, the more and more glitchy the synchronize process became. This problem was the main driving force that led us to looking at cloud-based management systems. The change to being cloud based has been amazing! The ability to book appointments, check case files, and input data and invoices during appointments has been a huge bonus. However, there is a learning curve to using this software if you are an equine vet. After two months we are becoming more familiar with how to input medical records in an efficient manner in the new system- however the change from invoice based entry in the old system to medical record based invoicing in the new system has been a change of pace that has been easier for some than others. The result I feel is that we have much better medical records overall, however it is a distinct change in the daily routine to enter the bills this way. In our install we opted for the integration with Xero accounting. This has been amazing! reconciling checks and payments has never been so straight forward and easy. I highly recommend xero and the integration as an addition to ezyvet. We also added on smart flowsheet and are getting to the point of taking it live soon- I will make sure to check in and update on how that is for an equine practice. The use of an i-pad to enter invoices when at an appointment lacks many of the functions present on a laptop. It gets tricky to select clients and patients to invoice when on the i-pad, and modifying the auto-generated invoices is nothing short of impossible. I am using an i-pad with the software daily, and find that I have to dig the laptop out of the truck to do certain tasks quite often. I would not recommend relying only on an i-pad to use this software at this point. The ipad interface has appeared to get better in the last two months, and I feel as though it will continue to do so- however at the time I write this I believe that it is not quite as easy to use as it appeared in the demo. Review Source VR Verified Reviewer Marketing Manager Management Consulting Used the software for: Less than 6 months ### "A Few Kinks to Work Out" January 8, 2019 4.0 Mixed - the transition has honestly been a nightmare, getting everyone trained up and ready. I think they could make things Pros Cloud based. A Huge draw for this software compared to other PIMS available out there. Cons Not as customizable as other softwares. Our practice's reminders and portal are not very customizable which is important to us to have a branded experience for our clients. The admin side is daunting as well and not very user-friendly. Review Source Response from IDEXX January 9, 2019 Thanks for your honest review, awesome to hear the cloud is a big benefit for you. We are currently working on some significant updates to the patient portal, so you can expect to see improvements in this space. It would be great to understand the limitations you are experiencing with the customizability of the software; can you please send a direct message to our 24/7 support team so we can understand exactly what you want to achieve and help you get there. Moving to a new practice management solution is a significant change, we¿re continuously working to improve the transition process and experience. If you have any ideas on what would have helped with your transition, please send them directly to marketing@ezyvet.com, we¿d love to hear them. DH Dax H. Associate ER veterinarian Veterinary Used the software for: 2+ years ### "Ezy Vet Review " October 25, 2022 5.0 Pros Ease of use / well laid out and organized Cons Invoicing patient records; too finicky. Unapprove and discounting process too cumbersome Review Source Response from IDEXX November 21, 2022 Thanks, Dax! We are appreciate you taking the time to review us and will take on board your feedback. Thanks, the ezyVet Team MG Mary G. Owner Veterinary Used the software for: 1-2 years ### "EzyVet" November 14, 2022 5.0 Overall very happy with it. Pros It is mostly intuitive. There could be more instructional videos so we don't have to bother tech support. However, they've been very helpful whenever we need them. This is one of the best things about the company. Cons Inventory has some glitches, it could be more user friendly. Reason for choosing ezyVet Ease of use Review Source Response from IDEXX November 21, 2022 Hi Mary, thanks for reviewing ezyVet. We love our Support Team too and are happy to hear that you have enjoyed working with them when needed. We appreciate your feedback! Thanks, the ezyVet Team DK David K. Hospital Administrator / CFO Veterinary Used the software for: Less than 6 months ### "A nice option for a cloud based practice management program" June 8, 2020 5.0 Overall it is a great cloud based program. Like all programs there are issues but they seem to be working hard to make the program better with each update. Pros I really like the ability to open the software up from any location with internet access. The cloud based model is great for software updates and knowing that our date is safe and secure off site. Cons The client portal is limited in its ability to be customized. There should be options for clients to pick a preferred provider. The calendar for scheduling in the hospital also is very overwhelming if you can not hide columns of doctors that are not in on a given day. We have close to 20 doctors and it is a challenge to work with it. Reason for choosing ezyVet Had the best feel and look. The others did not have look high enough quality. Switched from [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/) Cloud based and software updates on Impromed were very time consuming to update every workstation. Also like the ability to run the system even on an IPAD. Review Source Response from IDEXX June 9, 2020 Thanks for taking the time to share this great review, David. It is much appreciated. It's great to hear you are enjoying the freedom of a cloud based practice management system. I've looked into your issue and you might want to check in with our Support team since there is a way to hide doctors' columns. Sincerely The ezyVet Team SS Steven S. Chief Medical Officer Veterinary Used the software for: Less than 6 months ### "Great software for the end users." May 26, 2020 5.0 I use this software as a medical provider and as an administer trying to glean financial data from the various reports we can run. Pros I really like the reliability of the product. We used to restart our servers daily. Now things keep on chugging along without interruption. Cons The financial reporting doesn't work the way I am used to. Currently there isn't a way to run a report on invoices by the date they were closed. From what I can find closed invoices are linked back to the day the invoice was opened so if a report is run yesterday vs today, the results may be different. This requires extra work to try to catch those invoices that have subsequently closed so we can accurately pay our doctors who are on commission. We have just started to work with API to try to find a solution, so maybe there is an easy fix. Reason for choosing ezyVet The reported functionality and integration with various labs and referring veterinarians. Switched from [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/) Reliability issues with ImproMed Review Source Response from IDEXX June 1, 2020 Thank you for taking the time to give us this review, Steven. It is much appreciated. We are glad to hear you have transitioned smoothly to your new system. I have passed on your feedback around the financial reporting to the team. Hopefully we can find a nice easy solution to improve things. Best The ezyVet Team KH Kelly H. Owner Veterinary Used the software for: 2+ years ### "Should be called HardVet" June 2, 2022 1.0 Install was horrible. You will need a dedicated employee to set up software and write templates. For our busy practice this was a struggle . The on-site installer had the personality of a fern . Pros Nothing …. I can say that there is one thing I like about this software . Need to try before you buy Cons Too many layers for each patient/client Review Source hP haylie P. vet assistant Veterinary Used the software for: 1-2 years ### "vet" August 29, 2023 5.0 its amazing wont use another service Pros i like the look of ezvey and how easy it is to use Cons nothing its great! it is the best service we used yet. Review Source SB Samantha B. CSS Hospital & Health Care Used the software for: 6-12 months ### "Experience w/ EzyVet @ GCVS" November 15, 2022 5.0 Use this Daily, Easy Breezy Management Overall. Pros Easy + User Friendly--You can also do the same things in Multiple Ways. Cons Having to Push Save or you loose Everything you were working on. Switched from [Cornerstone LMS](https://www.capterra.com/p/150446/Cornerstone-LMS/) Corporate Decision. Review Source Response from IDEXX November 21, 2022 Thanks for the review, Samantha. We are pleased to hear that you are enjoying ezyVet! Thanks, the ezyVet Team RM Rhett M. Medical director Veterinary Used the software for: 2+ years ### "Promises but failed on delivery" April 20, 2020 4.0 Been using this product for three years and still having issues making things work properly Pros Some great features such as integration. Has everything one would need for a paperless practice Cons It is so feature rich, but really lacks on the help guides to allow you to implement all the features on your own. Spend a lot of time reaching out for help Review Source Response from IDEXX April 27, 2020 Thanks for your feedback, Rhett. We are happy to hear that ezyVet and its integrations are working well for you and your practice. As to your experience with help guides, this is an area that we always striving to improve and better document. We are actually just working on an exciting new project that will greatly help our customer base master the software. Watch this space as you'll hear more from us soon. Sincerely The ezyVet Team DW Dana W. Practice Manager Veterinary Used the software for: 1-2 years ### "EzyVet is easy to love" November 16, 2020 5.0 EzyVet has made our day-to-day processes easy and quick. We have freed up our team's time with automated tasks in EzyVet. Our reminder system is integrated which means we can finesse the reminders just as we want them. Changes are immediate and there is no more baby-sitting a server! Pros User friendly, lots of support, software updates are appropriate and helpful, cloud-based Cons Updating sales templates and containers requires quite a few steps to get everything updated. Inventory is also step-heavy. Onboarding was well thought out but still harder than expected. Switched from [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) We needed a system to keep up with our growing practice. Cloud-based and instant updates were extremely important to us. Review Source SH Steve H. Owner Used the software for: 6-12 months ### "EzyVet communicated well, and prepared our team to succeed. Their support team is very helpful." May 14, 2018 5.0 Pros I appreciate that the EzyVet software was easy for the staff to learn. The tech time that is saved especially when managing hospitalized patients translates to real dollars on the bottom line. My doctors think the medical record keeping is exceptional which means our exceptional medicine is always reflected in the medical record. Because EzyVet is a cloud-based stable platform, we no longer to worry about a server going down and data being lost. And my team enjoys being able to access records from any location and work seamlessly from home. Cons As with any cloud-based software, there's an additional cost incurred for the high-speed fiber. Also, our access goes down when the internet goes down making a redundant internet system required through multiple providers. Being in Texas, our weather can be volatile and it's not uncommon to lose power. When it does, we lose internet through both providers. However, we've overcome this challenge by using cellular-based tablets so we can continue to access medical records and take payments. Review Source Response from IDEXX June 26, 2018 Hey Steve, thanks for the awesome review. You're right about the reliance on internet being a challenge, but sound like you've got a pretty innovative way of mitigating this! Talk to a Capterra advisor for free and get results within 15 minutes.