# Page 7 | ezyVet Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is ezyVet the right Veterinary solution for you? Explore 276 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews --- ezyVet 4.6 (276) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 7 - Reviews of ezyVet ## Showing most helpful reviews Showing 151-175 of 276 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JB Jocelyn B. owner Veterinary Used the software for: Less than 6 months ### "Impressed with Ezyvet" August 8, 2018 5.0 Our clinical data looks very professional and tidy. All the information is in the correct place and easy to find. The pathology results and imaging results are easy to send to ezyvet and easy to find and follow and send to referral clinics. I spoke to a number of clinics that had started using Ezyvet and so learnt a bit of what the challenges were going to be. Change is difficult and I tried to prepare and support our team throughout the process . I found the most amazing hidden skills within our team that I was very happy to encourage and now we have a team with ownership of the software system that they have helped set up. I am enjoying the challenge of making the system ours, to get it to do the things that benefit out clinic. Ezyvet has the potential, I have to harness it Pros We have had Ezyvet for 2 months now. There are lots of really great things that Ezyvet have done to make the change over as smooth as possible. We started 5 months before went live , there are training videos and webinars and a trial version to try out. our implementer, was fabulous, soooo patient and knowledgeable. The training and on site implementation and going live was stressful but she had ideas on how to manage it and fixed issues as they turned up. I really like the way that we can each set up Ezyvet the way we would like it and still fit in with the way I like the clinic to run. I also like that there is a place for every bit of information you would like and it is easy to find and summarise later. I like the interaction with the support staff, they show you how to do some thing and then you can work it out and the knowledge stays with you. They always say call me back if you get stuck, so I do if I get lost . I like being able to access Ezyvet away from the clinic. On days off, I can sit at a coffee shop and learn a bit more about it. Cons My team do not like the many clicks to go through . I am fine about it . I like the different departments and putting things in the boxes so I know where they are later. The Payment Express has been very slow and their staff not so easy to deal with. The online booking is not as user friendly as our previous system. Review Source KB Kristina B. Owner, Veterinarian Veterinary Used the software for: 2+ years ### "ezyVet is a great system with strength in customization" December 17, 2023 5.0 I can't imagine practicing without ezyVet! Pros Ezyvet makes recording medical records easy by enabling robust customization of templates and enables excellent integration with outside programs. Cons We were not able to effectively use the integration with Xero and there are a few features of patient charts that are limited in customization, but overall Ezyvet is a fantastic product. Review Source GA Greg A. Owner Veterinarian Veterinary Used the software for: 2+ years ### "6 year user" December 16, 2023 5.0 Excellent. We have used this system for 6+ years and find it an excellent system for clinic management. Pros Portability is excellent. Patient histories are easily accessible to anyone to streamline appointments and patient care. Cons Need to complete integration with all radiograph systems. Review Source KH Ktanaw H. Practice Manager Veterinary Used the software for: Less than 6 months ### "So Far So Good" September 19, 2017 5.0 Cloud-based, easy to access, 24/7 support, automatic billing (we don't have to input charges much anymore!) Pros We are still in the setup phase of transferring to ezyVet. The process is very meticulous and well thought out. Most other companies convert your data and that's it. It's up to you to train your staff and figure out how to set everything specific to your clinic. ezyVet takes all that uncertainty out of the equation from the beginning. They have a full list of all the tasks that need to be completed to switch to their software, from pre-training information, to helping you set up templates, to working with your project team. They help you get everything set up BEFORE your staff begins to use the software, so it is all there from the onset. Whatsmore, they send implimentors out to work side-by-side with your staff in the first week your clinic "goes live." The ease of use and cloud-based system is also a major reason we chose this software. You can do almost everything from the appointment screen so you're not clicking on an obnoxious number of buttons to get something done. Plus they integrate with our lab equipment and other software to help your efficiency and bottom line. Cons It is so EXPENSIVE! I would say this is probably the largest con to ezyVet. If you're going to use the majority of the features and capabilities the software allows for, it is worth it. But if you're just going to use the basics, you may be financially better off going with another company. Also, the transition period is longer than most other companies (about 6 months compared to 1-2). This is largely due to the great detail and care they take to ensure everything is there and good to go from the start. So the timing is the trade-off on this aspect. Review Source Response from IDEXX September 21, 2017 Hi Ktanaw, Thank you for your raving review, we are thrilled to hear your implementation is going well. We understand upfront costs can be hard for everyone but you can rest assure that it will be all worth it. Enjoy your beautiful veterinary software. The ezyVet team CM Casey M. Veterinarian Veterinary Used the software for: Less than 6 months ### "Great transition " March 22, 2020 4.0 I’m happy. Best thing we have done lately. Pros The most important thing to me was the learning curve. So far, once getting past the idea of change, our employees have adapted very well to the new software. They all, from the most inexperienced to the most experienced have figured out how to use the software effectively. The second most important thing to me was going paperless ( completely paperless). We have been able to do this almost instantaneously. Cons So far, the only real issue that has popped up is occasional slow running periods. This seems to be associated with maintenance on the EzyVet side of things. It has not completely crippled us but has been an occasional annoyance. Alternatives considered [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) Reason for choosing ezyVet They offered and suggested onsite implementation support rite off the bat. I would caution anyone to undertake a software change without this help. I felt like they were the most realistic on expectations Review Source Response from IDEXX March 25, 2020 Thanks for taking the time to write this review, Mitchell. We are glad to hear that your team has found it intuitive and going paperless is proving a success. Our team gets a real kick hearing these stories. We also appreciate your feedback around the occasional slow running periods. We have just moved to fully automating large parts of our new release cycles, increasing their frequency. What you experienced has likely been early teething issues but if these persist do let us know and we'll sort it. Sincerely The ezyVet Team DV Dianna V. Veterinary Technician Veterinary Used the software for: 2+ years ### "Dianna's Ezyvet review" October 9, 2022 5.0 Great, it's so user-friendly that navigating the program was fairly easy. The number of things that can be done simply from this program helps make everything more efficient. Pros It's very user-friendly and easy to pick up and learn the software. Cons Patient or client look-up can be challenging especially if you don't have the exact spelling. Review Source Response from IDEXX November 11, 2022 Hi Dianna, Thanks for leaving us a review! I'm very glad to hear that you have found ezyVet user-friendly and easy to pick up! I hope that you continue to find ezyVet helpful at your clinic. Warmest Regards, the ezyVet Team ML Marian L. vet Veterinary Used the software for: 2+ years ### "exyvet. the ball of death " March 6, 2023 4.0 inconsistent information with problem solving Pros cloud based. meant to have a easy user interface. Cons simple task like billing can be complicated at times. also during problem solving issues, you can conflicting information and it takes more than 1 phone call to solve a problem Reason for choosing ezyVet cloud based service Review Source BW Barbara W. Marketing Manager Veterinary Used the software for: 6-12 months ### "The best cloud based software program available!" August 18, 2022 5.0 Pros We love that ezyVet is a cloud-based system and can be used from anywhere. The integration process was quick and easy. The program is easy to learn. We love that we can be totally paperless with this program as well. The support team is responsive, helpful, and always there for us if we have any questions. Cons I wish we could see which appointments were marked canceled or no-showed on the schedule. Other than that, we love the program and have no complaints! Switched from [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/) Needed a cloud based system, needed something able to provide us with more than just basic capabilities, needed something to make the work flow easier and more digitalized. Review Source Response from IDEXX August 29, 2022 Hi Barbara, Thanks so much for your lovely review! I'm glad that we have been able to help your clinic switch to being paperless and that our support team has been helpful with any questions! I will also make sure your feedback around appointments is passed on to the appropriate team. Kindest Regards, The ezyVet Team VR Verified Reviewer Veterinarian Hospital & Health Care Used the software for: 1-2 years ### "Incredibly easy to use compared to all other EMR systems I've seen!" October 16, 2019 5.0 Overall, Ezyvet has been incredibly helpful with my new practice and I cannot recommend it enough. I also love that it is implemented along with Smartflow for treatment sheets, making billing so much easier! Pros I loved that this software was accessible online from phones, tablets, computers, anywhere!!! And not having to log in through a VPN made this so much easier, especially from the field in ambulatory equine work! Cons I only had issues with the lab integration and values reported for patients that would only display abnormalities, and not full results unless you went through a few tabs and opened a pdf to see them Review Source Response from IDEXX October 18, 2019 Hello there, Thank you very much for your awesome review. We're delighted to know that you are so happy with ezyVet. These sort of reviews are what we strive for. Do keep us in the loop on improvements you think should we should add. It's customer feedback that shapes ezyVet's upcoming iterations. Regards, the team at ezyVet CF Catherine F. DVM/Owner Hospital & Health Care Used the software for: Less than 6 months ### "Happy to be on the Cloud!!" August 31, 2016 5.0 We took our conversion from cornerstone to ezyvet seriously...and they did too. We studied and they taught. We split our team into departments and they came in on off days to take webinars. I wish we had a handle on our inventory and AR before the switch (don't we all) but the conversion occurred and now we can fine tune. They not only are a vet software company, they understand the business of running a vet clinic and made some great suggestions...from inventory management to pricing to customer service. Pros There are many many more pros than cons. We would do this conversion again and again. It is cloud based!! We have enjoyed being at any computer or iPad and doing what we need to do. We are not tied down to the office anymore. I can leave the practice and then tap into the website when I need to update a record or check on something. The flexibility is limitless. So glad our future is here! The records that you can "pull" together in a summary for a case in just one click is amazing...from SOAP to meds to bloodwork to radiographs to master problems...all in one report. In a few clicks we can text or email clients - the communication is just awesome! My favorite is the memo section that allows full team and one on one team member communcation. No more checking my email or texts all day from staff...its right on my computer screen. Cons I do think the process of running/prepping for end of month and preparing statements has too many steps, but I have not run it yet so it may be because I am not comfortable with the process...TBD. The SOCs are great, however the term treatment is automatically added and is confusing to clients during written communication. The support is fast and good most of the time, however we have had some issues with scheduling webinars and either running out of time or the time change is off. It is awesome that screen shots are easily generated when you have a question when in use and can send to them immediately - however the turn around can be slow at times. Review Source BC Brock C. Veterinarian and Owner Hospital & Health Care Used the software for: 1-2 years ### "Great product needs better implementation." April 7, 2024 4.0 Pros I like a lot of the features records are all in one place! Cons Implementation was very poor. Heard about others made sure you know what you are doing before you go live. Review Source RB Raymond B. veterinarian / medical director Veterinary Used the software for: 2+ years ### "Happy with product!" August 22, 2022 5.0 Great! Pros Ease of use. I find Ezyvet to be user friendly and I'm > 60 years old....saying a lot for my generation! Cons No complaints. I find the program efficient and easy to navigate. Switched from [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) Company \[Pathway\] standardization Review Source Response from IDEXX August 29, 2022 Hi Raymond, Thanks so much for your review! It's always great to hear that you're finding ezyVet easy to use and navigate! Kindest Regards, The ezyVet Team GR G R. Hospital Administrator Veterinary Used the software for: Less than 6 months ### "Highly recommend!!" November 14, 2016 5.0 We are a brand new user of the ezyVet veterinary software program - ~4 weeks as of this date. First, this is an excellent software program. I've been in the veterinary field 20+ years and have used numerous systems including Cornerstone, Impromed, Animal Intelligence, Avimark, Via and DVMax, just to name a few. This software is well thought out, intuitive and packed with an enormous amount of powerful features. Can't wait to maximize it! Second, careful thought was put into the implementation of this program. Having a solid system in place is an essential step in the process, as opposed to releasing a program that is nowhere near ready for the general public which I have experienced in the past. Closely trailing those items is support for the product and the people involved in the implementation process. SUPER important... and ezyVet has nailed it. My experience from the beginning of this process, beginning with Jesse Myles, has been nothing short of outstanding. Jesse was readily available to answer my questions and was very knowledgeable about the system. He helped move the process along efficiently which I'm appreciative of given our dire situation with our current system. As far as the actual implementation went, I can't even begin to describe how EXCEPTIONAL Jess and Tim were from day one all the way through. They are on the front lines of this whole thing so it's essential to have a stellar staff to work out the kinks and finalize the implementation. Jess and Tim went above and beyond. My entire staff loved them and I was actually sad to see them go, honestly. They worked tirelessly, late into the night (with our weird hours) and answered every single question my staff or I had with professionalism and patience. It is rare it to find this kind of service. These are two people that care about the product, know it inside and out and are just generally great humans. It's a trifecta situation ;) I just wanted to emphasize this because as a business owner, I value my great staff enormously and know that they make or break us. I know how rare it is to find hard working people that care about what they do. Since implementation, EVEN IN THE FACE OF A NEW SYSTEM, our efficiency has improved dramatically. I would highly recommend this program! Pros Easy to learn / intuitive, packed with features, customizable, great support so far Cons Haven't found anything yet. Review Source RJ Ranjit J. Veterinarian Veterinary Used the software for: Less than 6 months ### "Not so EASY VET; Cumbersome and difficulty to maneuver around" April 28, 2022 2.0 Going downhill since got with more corporate structure with Idexx. Pros Nothing so far; no an easy software to get used to or will ever get used to, They promise lot of things; However, The PIMS should be ease of use, User friendly and more graphic use interface. Cons Cumbersome and difficulty to maneuver around; Data transition team knows nothing about data transition/mining and wasted more than 6 months with unable to get any answers and delayed Onboarding each time, No one knows anything, when called Review Source Response from IDEXX May 9, 2022 Hi Ranjit, Thank you for leaving a review, someone will be in touch with you directly to discuss. Kind regards, The ezyVet team LB Leisa B. Veterinarian Veterinary Used the software for: 2+ years ### "Guyra Vets" November 23, 2022 5.0 It has been a massive improvement from what we used to have (CHS Vet). Easier to use, we LOVE all our clinical templates. Pros From a business management perspective, I like the integration with Xero. Has streamlined a lot of our financial processes. Cons It was a bit of a learning curve, but worth the time setting up Reason for choosing ezyVet Integrations, cloud based Review Source Response from IDEXX December 6, 2022 Thanks for the review, Leisa. We are happy to hear that you are liking our integrations and that ezyVet has been a massive improvement to what you had before. - The ezyVet Team EM Emma M. Clinical Supervisor Veterinary Used the software for: 1-2 years ### "eazyVet" December 28, 2022 4.0 Pros I like that there is the ability to see so much information on your patients and clients on on screen. The amount of information that is available on their charts is amazing! Cons I honestly feel like there are too many colors on all the tabs. I would prefer a bit of a simpler color scheme. I would also like for there to be a simpler way to get from point A to point B without having to use several tabs. Switched from [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) over a year ago Review Source Response from IDEXX February 16, 2023 Hey Emma! Thank you so much for your review! We appreciate your feedback on the display of our interface. it's also amazing to hear that ezyVet is effective in presenting client information for your clinic! Best Regards, The ezyVet Team. JH Jenna H. Office Manager and Vet Assistant Veterinary Used the software for: 2+ years ### "A first time users thoughts" January 2, 2020 5.0 Overall it has been great. Every once in a while the computer will glitch and move an appointment or just delete something. And if our internet is slow, so is EZYVET, but that is not the programs fault. The customer service is the best I have ever dealt with and everything is so easy to use. Since it's cloud based we can use it in the field or in the office. It makes everything flow so easily. Pros How easy this program is to use and train my staff on. I love that there are so many different ways to get things done. I always feel like they are adding on more bells and whistles and I just love it. Cons Honestly what I love the most is what I struggle with the most ha ha! There are so many features and updates, I feel like I am never using EZYVET to the fullest. Reason for choosing ezyVet I was not a part of the original choice, but I believe it was chosen because of the cloud system and how easy it was to use. Review Source Response from IDEXX January 6, 2020 Thank you for such a wonderful review, Jenna! We are delighted to hear that you are loving your experience. We have plenty more 'bells and whistles' coming too so stay tuned. All the best The ezyVet Team SH Sandra H. RVT Veterinary Used the software for: 2+ years ### "ezyvet review" March 1, 2023 5.0 Very easy to navigate, I'm not super computer savvy and even I can use it! Pros easy to navigate record, easy to find information Cons I am a technician so mostly use patient part of ezyvet . I find the financial screens in the client area a little difficult to understand sometimes.(how much they've paid, what they owe, etc.) C Review Source CR Collette R. Client Care Manager Veterinary Used the software for: 1-2 years ### "Easy to Use" September 3, 2021 4.0 We have a greater functionality with ezyvet, the support to maintain and improve this is great too. Pros Great for communication directly out to clients easy to set up templates that still have an editable function so can be personalised, and able to set up a file of attachable information. Which means there is always a trail of information including internal memos. Good function for creating reports so can audit client activity. Cons We have a large Pet Health Club membership and this does appear to cause blips especially in updating records. Yet to integrate with Insurance envoys. Review Source Response from IDEXX October 27, 2021 Thanks for your great review, Collette! It's great to hear the move to ezyVet is working out so well for you and that you are finding the templates as a great tool, along with the great communication it has enabled for you to have with your clients. Thanks again for your feedback. Sincerely The ezyVet team WB Wendy B. Accounts Manager Veterinary Used the software for: 2+ years ### "Ezyvet is easy" September 12, 2022 5.0 Pros Ezyvet handles all our day to day bookings, billing, reminders, medical notes, reports and keeping everything in one place. It has been easy to customise for us and out clients. It integrates with Xero for our accounting and Vet Radar. this gives us an all around package for our clinic. Cons The word processing for reports could be better. Review Source Response from IDEXX September 28, 2022 Hi Wendy, Thank you for your kind review! I am glad to hear that you have found ezyVet as a great all-around package for your clinic, and that you have been able to fully enjoy its benefits with the use of our integration partners. I will pass along your feedback around word processing for reports to the appropriate team to consider for future developments! Warmest Regards, the ezyVet Team JB Jan B. Transport tech Veterinary Used the software for: 1-2 years ### "EzyVet review" December 17, 2022 5.0 Checking clients in and out is easy. Pros The colors make it easy to use. Very simple and was easy to learn. Cons The names being alphabetical by first name rather than last names can be confusing. Switched from [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) Administration decided Review Source Response from IDEXX February 16, 2023 Hi Jan! Thank you for your review. So glad to hear that you're enjoying using ezyVet and that our colors are making it clear for you to navigate our software! We're sorry that you're finding it confusing to review names alphabetically by first names rather than last names, we will pass on the message to the Product Team to consider! Kindest Regards, The ezyVet Team. KF Kelsey F. Internal Medicine Resident/Veterinarian Veterinary Used the software for: 1-2 years ### "We love EzyVet" August 9, 2022 5.0 \- I love it, just wish the glitches/crashes would stop Pros \- Easy to use - Organized - Ease of scheduling appointments Cons \- Crashes frequently - Glitches on occasion Review Source Response from IDEXX August 29, 2022 Hi Kelsey, Thanks for your review! I'm glad that ezyVet has been able to help you quickly and easily schedule appointments. We are always looking at ways to improve so I will pass your feedback about glitches and crashes on to our team! Kindest Regards, The ezyVet Team SS Shane S. Director Veterinary Used the software for: 1-2 years ### "EzyVet Review" July 27, 2020 5.0 Extremely positive and would highly recommend. I have been through changes of practice management software before and this was by far the smoothest and importantly we saw no downturn... in fact we jumped in productivity with the change over! Pros It integrates well with outside software companies. Once you understand the layout it makes a lot of sense and staff are able to use it quickly. Paperless. Cons The screens are "busy" but this is not a big issue. I would like to be able to integrate with alternative EFTPOS providers that then one currently offered. Reason for choosing ezyVet Costs and features Review Source Response from IDEXX July 30, 2020 Thanks for your great review, Shane. It's awesome to get feedback like yours, especially hearing your clinics jumped in productivity straight from implementation. As with our regular feature updates, both our integrations and UI are areas you should expect to see new developments in in the coming months. We especially value customer feedback like yours since it helps shape the direction of our product development. Sincerely The ezyVet Team RO Raquel O. Pharmacy Manager Veterinary Used the software for: 1-2 years ### "Wonderful Web Based Veterinary Software" September 16, 2020 5.0 The experience has been great. As a practice we are still learning how to make the best use of all of the features it offers. Pros EzyVet is very customizable and user friendly. There are multiple functions and it integrates with a lot of other platforms, including Zoom for Telemedicine. The best aspect of it is that its web based and you can access it from any computer with internet. This is specially helpful when staff is working remotely or management needs to look into an issue off site. Cons Would have been nice to get free Texting like Impromed, since this was our main way of notifying clients their order was ready. Also, the invoicing and finance aspect could be better, It would be great if you could approve multiple invoices at once (from different locations and patients). Switched from [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/) Software was extremely low and kept crashing. Their interface was very outdated. Review Source JK Jennifer K. Owner Veterinary Used the software for: 6-12 months ### "Great overall product" May 19, 2023 5.0 Pros Easy but thorough medical records. Templates make it simple. Cons Charges through vet radar need improvement Review Source Talk to a Capterra advisor for free and get results within 15 minutes.