# Page 2 | ezyVet Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is ezyVet the right Veterinary solution for you? Explore 276 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews

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ezyVet

4.6 (276)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of ezyVet

## Showing most helpful reviews

Showing 26-50 of 276 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LJ

Laura J.  
Practice owner, DVM  
Veterinary  
Used the software for: 2+ years

### "Ezyvet from the get go was a great decision for me!"

November 3, 2025

4.0

I enrolled in EzyVet in 2019 when I started my practice from scratch. There has been a growing number of integrations and improvements along the way which have added to EzyVet's functionality. My team is comfortable with Ezyvet. I have no regrets about starting out with Ezyvet whatsoever.

Pros

I love both the flexibility compared to older clunkier PIMS like Cornerstone and Avimark and the security of having a cloud-based practice management software program.

Cons

There currently neither AI features nor voice technology included with Ezyvet. While these are currently already available within a few of the competing PIMs products on the market now, I have heard that these features are in the works for Ezyvet too, and am looking forward to their addition!

Review Source

EP

Elizabeth P.  
Practice Manager  
Veterinary  
Used the software for: 1-2 years

### "Get Ezyvet to make your life "Ezy""

January 21, 2026

5.0

I've had a great experience with Ezyvet. From onboarding to go live I felt very prepared and helped. Would recommend to other hospitals.

Pros

Ezyvet has greatly improved my hospital's efficiency and record taking. The time we save on charting is significant compared to cornerstone. I love the ease of access to the information and how each thing is bundled into categories. It is so easy to send records from ezyvet and also it itegrates with my online pharmacy and texting service which has saved me so much time. The cost is better than cornerstone also. Great value for money spent. Customer support is excellent you can call, but 99.9% of the time I just submit a ticket and within same business day I will get an email with step by step instructions-which is great because I just save the email and go back and review when I need for the next time.

Cons

I've loved all features of ezyvet so far. I don't necessarily like all the frequent updates, but they are not terrible.

Alternatives considered

[IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)

Reason for choosing ezyVet

better features in ezyvet. Integrated with more things.

Switched from

[Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/)

cornerstone cloud was going away and we wanted to be able to access from anywhere

Review Source

SL

Shyloh L.  
Customer Service Representative  
Veterinary  
Used the software for: 2+ years

### "EzyVet is easy to work with!"

September 5, 2025

5.0

My overall experience with ezyVet is very user friendly, easy to access and efficient! It has a great security for clients on payments made by them and it is also a great software for patient records and history.

Pros

What I like most about ezyVet is the convenience of patient management. It helps our customer support receptionist to easily assist clients and patients with scheduling and rescheduling new and excising clients!

Cons

What I like least about ezyVet is that its not used in every hospital! There is also one more thing that could help ezyVet be a bit more easier like a "both" option when it comes to emailing or printing a receipt as some clients do prefer both!

Review Source

WW

Whitney W.  
Practice Manager  
Veterinary  
Used the software for: 2+ years

### "Practice Manager"

November 3, 2025

5.0

We love Ezyvet it fits our busy mixed animal practice very well. We integrate anything we can into Ezyvet.

Pros

Cloud based, flow follows the patient, seamless with lots of integrations. Staff feel it is easy to use.

Cons

Support could be a little better in more timely manner. Seems to have gotten slower when you have a question.

Alternatives considered

[IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)

Reason for choosing ezyVet

ezyvet more up to date and easy to use and fits the flow of the appointment

Switched from

[Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/)

wanted cloud based for the hospital with no server

Review Source

AT

Autumn T.  
Director of System Integrations  
Veterinary  
Used the software for: 2+ years

### "Best PMS ever!"

June 25, 2025

5.0

I've had a fantastic overall experience with ezyvet. Very easy to use and I love the customization. I love that super admins have the flexibility to do things, build things, etc.

Pros

The flexibility it has for super admins, customization, integrations, and features. We are very software heavy at our hospital and this helps when it comes to all the things we need to do for workflow, communication with our primary veterinarians and clients, as well as team functionality.

Cons

Taking away features that people enjoy and are extremely helpful during new upgrades. Over the last year, it also seems like the support has declined as well. There have been many time where I have called and requested a call back and stay in queue, and I've never gotten a call back. There are also times where I decide to wait, and then I get hung up on after being on hold for over an hour.

Alternatives considered

[Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)

Reason for choosing ezyVet

ezyVet is more equipped for our size practice and has way more functionality and flexibility.

Switched from

[Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)

We were very upset with Smartflow initially, which is why we made the switch to Instinct. Instinct was not a good fit for our hospital, so we transitioned back and got VetRadar.

Review Source

AZ

Anthony Z.  
Oncology Clinician  
Veterinary  
Used the software for: Less than 6 months

### "HORRENDOUS experience with a badly designed system. AVOID!"

February 12, 2026

1.0

Easily the worst system ever. A commodore 64 could run a better program. I have hated every minute of it, and in discussing it with others in 3 different countries, in both specialist and general practice, their experiences are the same. Avimark from Covetrus or even a basic system like IDEXX Animana are an order of mangitude better.

Pros

Absolutely nothing. Having run 4 practices, worked in corporate and independent practices, as well as academia, I have vast experience of several systems. EZYVET has NO REDEEMING FEATURES. I cannot believe anyone would ever, ever buy this product!

Cons

Confusing, complicated, multiple paths to get... nowhere - or everywhere. Confusing terminology. Horrid, horrid, horris and massively inefficient. Learning the system is a nightmare; expediting work - forget it. Too many steps, parallel processes that don't overlap; tiny buttons you need to click her and there, but sometimes - not the buttons, the text, different colours.....

Review Source

BLM

Belle Lae M.  
Veterinary Practice Manager  
Veterinary  
Used the software for: 2+ years

### "Super helpful for our small animal & exotics practice"

June 25, 2025

5.0

I give it a solid 80%... There are some features that I hope will come later & I hope they are actively testing AI integration, but day to day it runs our practice management effectively & I wouldn't change.

Pros

I am such an advocate of EzyVet since we joined in May 2023. It has helped us tidy up our inventory & client communications so so much. I like how we can customize it to the needs of our practice. Is it perfect? No, but it definitely makes us more efficient & we are better set up to capture charges accurately by creating templates for all of our therapeutics, procedures & surgeries.

Cons

I wish we could link better with Jotform & other externals to make our CSR team workload better. I MASSIVELY wish it integrated with WhatsApp.

Review Source

VR

Verified Reviewer  
Director of Operations  
Veterinary  
Used the software for: 1-2 years

### "The Best Practice Management Software for Small Animal Hospitals"

June 26, 2025

5.0

Wonderful. No software is perfect, but this is the closest we found during our demos and we looked at a lot of options. ezyVet hasn't let us down. yet.

Pros

The software is intuitive for all of our team to use and is reliable. The implementation was also very easy with the onsite team to assist us during the first week of our rollout.

Cons

I wish customizing reports were a little easier. We run a lot of reports and sometimes we need to call for assistance in creating them. Overall, the reporting is robust.

Switched from

[DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)

We initially moved from Cornerstone to something cloud-based, Daysmart-Vetter. Their implementation was not the best and we had issues.

Review Source

FS

Fern S.  
Medical Director  
Veterinary  
Used the software for: 2+ years

### "ezyVet: great system for specialists; good system for generalists"

June 26, 2025

5.0

I would absolutely go with ezyVet again. While not intuitive to the new user, it gets all the jobs done that we need to be done, and very thorougly.

Pros

ezyVet is a very robust system, perhaps the best cloud-server system. It handles clinical work pretty well, and practice management very well.

Cons

The system is designed to support specialist hospitals that see a patient only one or a few times. It lacks a "narrative function," which is more applicable in a general practice.

Review Source

LK

Lauren K.  
Practice Manager  
Veterinary  
Used the software for: 2+ years

### "Highly recommend!"

October 30, 2025

5.0

Pros

It's user friendly and incredibly customizable from templates, estimates, clinical records to customizing your team's individual permissions, the options are nearly limitless.

Cons

The onboarding is challenging because the system differs so much from the norm. I've been part of a clinic transitioning to Ezyvet and opening a practice with Ezyvet. It is by far the superior PIMs.

Review Source

BV

Bryan V.  
Vet Tech  
Veterinary  
Used the software for: 1-2 years

### "good stuff"

March 13, 2026

5.0

satisfied. i don't mind it at all, the program is easy to use and better than most out there today. thanks

Pros

easy to use, i like that it's easy and not overly complicated to use. i have no troubles with using it everyday

Cons

new calendar experience is not needed, the colors are too wild and are very distracting, please remove this feature.

Review Source

SB

Sue B.  
Practice Manager  
Veterinary  
Used the software for: 2+ years

### "You'll Love The Integrations and Ease of ezyVet!"

February 13, 2025

5.0

The initial phone calls and set up is cumbersome. We were unaware of the amount of time that we would need to put in. We were led to believe that "ezyVet sets you up." It was frustrating to say the least. Not paying to have an implementor come on site should not be an option. We, thankfully, paid for an implementor and she was great. I have heard that others have not had that same experience.

Pros

ezyVet is so easy to use. There are many different ways to do the same thing, so each staff member can do what is comfortable for them. The integrations are fantastic too! Closing at the end of the night is a breeze.

Cons

The reporting. Some reports need to be able to be run for more than one item at a time. Also, the blue fill on the total lines of reports is ridiculous. You can't read it on the screen and if it is printed, it is completely illegible. Also, the header for reporting needs to be able to be adjusted so a full email address can be be included without wrapping to a second line.

Switched from

[IntraVet](https://www.capterra.com/p/92882/IntraVet/)

We wanted to go paperless and be cloudbased

Review Source

JS

Johanna S.  
Veterinarian  
Veterinary  
Used the software for: Less than 6 months

### "WARNING - Do not use! Not made for any veterinarians that have to be efficient!"

April 9, 2025

1.0

I had to use this program while working at a veterinary office doing a relief shift, I have been using many many programs over the years and this one is awkward, not intuitive, requires about seven steps for one thing to get done, and clearly is not written with veterinarians in mind. It is not written logically, has many bizarre menus that don’t connect properly, does not lead to obvious logical next steps, and it does not flow. I do not recommend this at all.I currently use Daysmart but I’ve also used cornerstone, DVMMax, AviMark, and countless others over the years. Once again, I do not recommend this program; it is pushed on clinics because of IDEXX and I think they are doing a disservice to all of us. We do not need to spend extra time doing anything in our busy day.

Pros

There’s absolutely nothing that I like about this program and I would’ve given it no stars if possible. I have been in practice for 30 years and this plus one other program are the worst two that I have ever used.

Cons

This program was written by programmers that do not understand how veterinarians have to work. For example, my dentist for my dog uses this program and it took her helper 45 minutes to produce one estimate and she has been at that practice for many years, but they just switched over to this program. I think that says it all. If a seasoned professional cannot use the program easily then there’s nothing EZ about it!

Review Source

Response from IDEXX

May 14, 2025

Hi Joanna. Thank you for taking the time to share your feedback. We're truly sorry to hear about your negative experience with our software. As someone with over 30 years in veterinary practice, your insights are incredibly valuable, and we regret that our system did not meet your expectations. We would welcome the opportunity to speak with you directly to better understand the specific challenges you faced and how we might improve. If you're open to it, please reach out to our support team at 1844 4399 838 so we can connect. Thank you again for your honest review.

tS

tracy S.  
Veterinarian  
Veterinary  
Used the software for: 1-2 years

### "my review of ezyvet"

July 6, 2025

4.0

slow to learn, but easier as you go. I didn't like the ezyvet go, it was a lot more work in the field than just taking notes.

Pros

it has a lot of room for medical notes and communications. I like that I can send call backs and memos to my whole staff too.

Cons

so many tabs and having to be in certain areas to do certain tasks. I don't know if you can access certain things in each of the tab colors.

Alternatives considered

[Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/)

Reason for choosing ezyVet

more integrations and is easier to switch over online

Review Source

JB

Jessica B.  
Client Care Coordinator  
Veterinary  
Used the software for: 1-2 years

### "Easy to use and learn!"

June 26, 2025

5.0

Overall good! Very easy to use and learn! The training was smooth and simple. I recommend EZYVet to a lot of other hospitals!

Cons

Does not offer a "skip to next available appt" button. Does not offer an "already booked" warning when 2 callers are booking the same spot.

Review Source

DC

Dominick C.  
CSR  
Veterinary  
Used the software for: 6-12 months

### "Nice software for a vet office"

June 18, 2025

5.0

My overall experience with ezyVet is good. The software is a lot to take in at first but gets better as you go along and learn.

Pros

I do like the vast amount of accessible innovations provided and the smoothness of the system. The software moves at the speed we need it too.

Cons

I don't like the amount of different tabs and places where information can be stored. Examples are notes, communications, memos, and other. There are times where we have to search for things and communications that are important.

Review Source

MH

Misty H.  
Practice Manager  
Veterinary  
Used the software for: 1-2 years

### "Office Manager"

June 16, 2025

4.0

Overall a good experience. Also an easy transition from our other software company. Customer service is always amazing.

Pros

Scheduler is simple and easy to use Invoicing is compatible with our CC company E-mailing services is available directly from EzyVet

Cons

Integration is limited with other companies. According to some of the other things we have tried to integrate with due to EzyVet being out of the country the restrictions are limited as to full integration with outside pharmacies or texting services, online portals or an app for clients. Reporting is limited.

Review Source

nC

nidya C.  
veterinary technician  
Veterinary  
Used the software for: 1-2 years

### "veterinary technician "

July 8, 2025

5.0

easy to learn, interactive,, fun, colorful, very smart, easy to tech to new employees, easy record and history reading

Pros

ease of booking appointments and how it connects with patient records, pictures and prescription goo record keeping

Cons

memos and notes record keeping. unable to have a proper way to communicate among hospital one a memo has been handled

Review Source

MB

Melissa B.  
Hospital Director  
Veterinary  
Used the software for: 1-2 years

### "Take our suggestions and make them a reality"

June 18, 2025

4.0

It's been easy to learn but there could be better online training. I appreciate the frequent updates and software upgrades. Thanks

Pros

I like the functionality and modern feel. I appreciate the frequent updates and software upgrades. Thanks

Cons

Feedback with suggested additions is not addressed in a timely manner. I appreciate the frequent updates and software upgrades. Thanks

Review Source

EM

Erin M.  
Veterinarian  
Veterinary  
Used the software for: 1-2 years

### "Good cloud-based product"

March 7, 2025

4.0

Very good. Fairly intuitive, however quickly scanning through records can be a bit cumbersome.

Pros

That it is cloud-based, and you can submit tickets to have the software modified. Also being ablento have multiple patient tabs open at once.

Cons

Scanning through the history is cumbersome, I often want to see SOAPs and meds, but the views get cluttered with invoicing, communications, etc.

Switched from

[Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)

To get a cloud-based software, so farm vets had access.

Review Source

EH

Emma H.  
Veterinarian  
Veterinary  
Used the software for: 1-2 years

### "EzyVet Review "

April 10, 2025

4.0

I have used multiple different vet systems and ezyvet is by far my favourite. I just find it easy and straightforward to use and I like how it is organized

Pros

Ease of use, easy to learn, can use on multiple types of devices. Creation of documents and summaries is so helpful

Cons

I love how it is organized, but sometimes all the different tabs can be overwhelming and can be hard to find info fast

Review Source

AS

Abby S.  
Appointment Scheduler  
Veterinary  
Used the software for: 6-12 months

### "EzyVet Software"

March 26, 2025

5.0

Overall a great experience- the team that helped install/teach everyone was super nice and helpful

Pros

Extremely user friendly. Did not take long to understand

Cons

The transition to ezyVet took longer than expected

Review Source

SW

Sarah W.  
vet  
Veterinary  
Used the software for: 1-2 years

### "solid platform, steep learning curve, but good functionalilty"

December 15, 2024

5.0

Once you figure out how to use it, the program is really useful and it doesnt have the instability issues that the other vet programs I have used had

Pros

There is a lot of functionality to ezyVet - you can upload pictures, free-write, or use templates all in one spot

Cons

The program is complicated so there is a steep learning curve initially

Switched from

[Cornerstone LMS](https://www.capterra.com/p/150446/Cornerstone-LMS/)

switched companies - previous company had cornerstone

Review Source

JS

Jody S.  
veterinarian  
Veterinary  
Used the software for: 2+ years

### "initial adjustment hard, but now I love it"

December 10, 2024

4.0

smooth use after a bumpy learning first start, but admittedly almost everything was changing at once for our clinic at that time.

Pros

ease of use personalization of templates easy to send summary to referring vet

Cons

I cannot make the exact exam template that I want. I would like check boxes to use.

Review Source

SJ

Sanjay J.  
vet  
Veterinary  
Used the software for: 6-12 months

### "Not a user friendly programme for vets "

January 31, 2025

2.0

Not good at all, even after 7 months all vets still struggling to has grasp of the system.

Pros

Created by a reputed company , based in USA. good for Americamn Companies not for UK.

Cons

not a user friendly Programme, quite complicated to use,

Review Source

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