# Page 11 | ezyVet Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 11 - Is ezyVet the right Veterinary solution for you? Explore 276 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews

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ezyVet

4.6 (276)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 11 - Reviews of ezyVet

## Showing most helpful reviews

Showing 251-275 of 276 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

EM

Ebony M.  
Practice Manager  
  
Used the software for: Less than 6 months

### "Ezy Vet.... The name says it all :) AMAZING!"

September 7, 2016

5.0

We would like to commend Sophie Griffiths our software implementer on her insanely amazing training techniques, knowledge and support :) Sophie is seriously AMAZING! We have changed software 3 or 4 times in the past and I have to say, this has been the smoothest transition we've ever had. I was so impressed with all of the pre-transition homework they did for us with our current software and how organised everything was from their end!!! So far we haven't had any major issues and for any minor glitches we'eve experienced (which is barely any) we've received such a high level of customer service and support from their entire team. The team at Ezy Vet know their stuff and as cliche as it sounds.... they don't call it "EzyVet' for nothing, it really is easy :) Thank you thank you thank you from all of us at Midwest Veterinary Centre for making this such a walk in the park for us!!!

Pros

how ezy it is to use

Cons

the reporting functions are a bit out dated and painful to use but they're always open to new suggestions :)

Review Source

CH

Chrystal H.  
Practice Manager  
  
Used the software for: 6-12 months

### "Ezyvet in total is probably one of the best patient operating softwares I have ever utilized. "

July 2, 2018

5.0

Pros

It is always improving! Easy to request changes and they listen to our suggestions on how to make it the best software out there. Support is great and 24 hours!

Cons

Some things are confusing to navigate and hard to find. You have to complete a couple steps in order for something to work properly. It's expensive as well.

Review Source

Response from IDEXX

January 9, 2019

Thanks for your kind words Chrystal. The improvements we keep making based on feedback from you and other ezyVet users will continuously increase ease of use and make navigating the software more intuitive.

AC

Adam C.  
Owner  
Veterinary  
Used the software for: Less than 6 months

### "Ezyvet"

January 16, 2019

5.0

The week long implementation was a big bonus. Rep the Ezyvet installer was fantastic and made the process as effective as humanly possible.

Pros

Functionality is great. Integration is great with Path/drug companies etc. The reminder system is also very good.

Cons

The patient overview is very hard to ready and it makes case reviews difficult.

Review Source

Response from IDEXX

January 20, 2019

Thank you for the great review, Adam. Our Implementers do work very hard during the install process, so it's great to know you benefited from it. We are working on significant improvements to clarify and improve the user interface within the software which will make viewing things like the patient overview immensely easier. If there are specific ideas that you have on how to improve anything within ezyVet, you can always submit a feature review under the blue Help tab.

CC

Catherine C.  
Director of Implementation  
Veterinary  
Used the software for: 6-12 months

### "Always professional, up to date and willing to grow with our Business"

July 25, 2018

5.0

Pros

How quickly features can be created and adjusted for our team of hospitals. The relationship we have with the whole ezyVet team

Cons

No solution to print reminder post cards as this stage for practices who haven't quite embraced SMS and email advantages

Review Source

CH

Cass H.  
Practice Manager  
Veterinary  
Used the software for: I used a free trial

### "EzyVet for the EZY Win!"

August 3, 2021

5.0

We haven't implemented it yet in our practice but are working that way! We have been doing the demos and working with the reps and also have other collegues who have used this software and love it.

Pros

It is user friendly, has all the bells and whistles, has a modern look and the support is 100%!

Cons

It is pretty expensive comparably to other veterinary software.

Review Source

Response from IDEXX

August 25, 2021

Thanks for trying out our free trial and for the great review, Cass! It's great to hear such positive feedback within such a short period of time. Thanks again for your feedback and for sharing your pros and cons. Sincerely The ezyVet team

JC

James C.  
Vet  
  
Used the software for: Less than 6 months

### "Up and running with great guidance from the ezyvet team"

November 29, 2017

5.0

Pros

Cloud based is awesome. Well presented and all the functionality we need. Support before during and after implementation has been great.

Cons

The in house communications and the email system is a little clunky. Cloud based is reliant on our wonderful NBN. No more need be said.

Review Source

Response from IDEXX

December 1, 2017

Hi James, Thank you for taking the time to write a review about ezyVet software. We are glad to hear you enjoyed the implementation experience. If you have any specific suggestions on how you think we can improve our communication systems please feel free to submit a feature request on the forum located on the help tab in ezyVet. Many thanks, The ezyVet Team

KP

Kim P.  
Practice Manager  
  
Used the software for: Less than 6 months

### "Great software. Very simple for end user to navigate"

July 6, 2018

5.0

Pros

Ability to create template for inputting physical exams and procedures. Recordsdashboard that allows for quick adjustments to products or other things.

Cons

Some features are not intuitive like the price adjustment rules and there is no minimum pricing. Setting up reminders to automatically create for various services is difficult to manage. Allowing products to be linked is difficult. I would like to see a lot more variety where this is concerned especially with regards to commission.

Review Source

AG

ALEXANDER G.  
Practice Manager  
Veterinary  
Used the software for: I used a free trial

### "Not too bad"

June 7, 2021

5.0

It overall is a pretty good system just seemed to not be the best for the practice

Pros

I liked the scheduling aspect and seemed pretty easy to navigate through the system without being confused.

Cons

There wasn’t much that I could say was wrong with it considering we only did a free trial but I did not dislike anything in particular.

Review Source

Response from IDEXX

June 8, 2021

Thanks for trying out our free trial and for the great review, Alexander! It's great to hear you found such a high level of value within such a short time.

CL

Cori L.  
  
  
Used the software for:

### "Couldn't be happier with our decision to switch to Ezyvet!"

April 25, 2017

5.0

I couldn't be happier with our new system!! The launch went so well this week and customer service were amazing! I can see now why the training costs what it does it's worth every penny!! One of my doctors (who was very skeptical when I told her about this software change) said to me this morning that she really likes how this has streamlined her workflow. That is a huge compliment coming from her as she is difficult to impress! Thank you for following up with us during our decision making process this was most definitely the right decision for us!!

Review Source

Response from IDEXX

May 2, 2017

Hi Cori Thank you for the awesome review - it is great to hear you and your team are so happy about your switch to ezyVet. It is wonderful to hear we have assisted in streamlining your workflow. We look forward to watching your business grow and thrive. Enjoy your beautiful veterinary software. The ezyVet Team

CM

Chris M.  
Owner  
  
Used the software for:

### "ezyVet"

January 4, 2015

4.0

We changed our software to ezyVet 3 months ago after being an RX client for close to 20 years. The main plus for ezyVet is their customer service which is a 9/10 compared to RX 1/10. Also their software is flexible for if you recommend a refinement/upgrade it is often done almost immediately. And all the bells and whistles are included in the price. It has been a big learning curve adjusting to the new software but most of the staff were proficient within 1 week due in most to the oustanding customer service. The programmers also did a great job with the data conversion. The software has some challenges to use but what makes me confident about it long term is that the company listens and acts to any feedback so within another 6 months the program will be even better and continue to get better. ezyVet will become a market leader in the industry

Review Source

DS

Debbie S.  
Veterinarian/Director  
  
Used the software for:

### "Ezyvet"

August 25, 2014

4.0

Our experiences of Ezyvet have overall been excellent - the main advantages are that it is cloud based so changes to appointments or records can be made from different locations and all show up immediately on the software. The support is excellent and the feedback system whereby you can ask questions or suggest modifications works well. The support team are very efficient, friendly and ready to help. As with any system it takes some time to learn how things work and to create templates and modifications that make things work smoothly for your individual business requirements. The Xero integration is a great feature, and there are more things coming in the pipeline such as integration with suppliers and laboratories that will help streamline procedures and make ordering/recording of results easy. I would recommend this software to others.

Review Source

JH

Jacqui H.  
Veterinary Cardiologist  
  
Used the software for: Less than 6 months

### "Fantastic software with great support from EzyVet"

February 10, 2018

5.0

Overall improvement in efficiency. Easier to organise my day. Easier invoicing. Easier reporting. Completely paperless.

Pros

The functionality is great. It is very easy to see what I'm booked to do when, who I need to call, which reports are outstanding and to do my invoicing.

Cons

The set up process is time consuming and the method for creating templates using picklists isn't straight forward.

Review Source

Response from IDEXX

February 15, 2018

Thanks Jacqui for your positive comments! -The ezyVet team

SD

Shanon D.  
Practice Manager  
  
Used the software for: Less than 6 months

### "Fantastic software with a great team behind it"

July 11, 2018

5.0

Pros

Easy to use and learn. A huge upgrade from the software we had before, and an added bonus of being able to check my schedule from my phone.

Cons

Can't think of anything I don't like. See above- it is a huge upgrade from what we had so it is hard to complain when it is a superior product.

Review Source

Response from IDEXX

January 9, 2019

Thanks for the kind words, Shannon! The entire team here at ezyVet really appreciates it.

RJ

Richard J.  
Specialist Surgeon  
  
Used the software for:

### "EzyVet review"

December 17, 2014

4.0

We have been using EzyVet since April 2008 and have seen it improve continuously. I believe that it is the easiest and best software package for a specialist veterinary practice available. We struggle to use al of the features the progam provides and will be working at improving our use over the next 12 months. For collating clinical data and producing referral letters it is very good and the integration with laboratories and SmartFlow Worksheet is excellent. I still have some issues with the calendar not synchronizing with Google or other calendars and the silly time selection device for appointments. The developers are pretty good to deal with.

Review Source

NH

Neil H.  
Veterinarian / Director  
  
Used the software for:

### "An excellent move for our business"

September 21, 2015

4.0

ezyVet works well, with good acceptance and use by staff, the integration with xero is great and provides significant analysis if required. The xero integration also makes debtor and creditor payments easy. It is easy to use with an interface that doesn't need a huge amount of training and having it on any device anywhere also makes it easier to use. Like all software it isn't perfect but the team at ezyVet are pretty attentive and improve things when they can. Being cloud based some of the changes can be instantaneous. Also no worries about backup anymore or if there is a virus or computer failure at the clinic

Review Source

IW

Ian W.  
Owner  
Veterinary  
Used the software for: Less than 6 months

### "Ezyvet 4 months in"

September 25, 2018

4.0

Excellent except for cons above

Pros

Cloud based systems Ezyvet is intuitive Relates to daily activities in a vet clinic

Cons

Online portal does not work with iOS Support does not contact clients as promised-only point of contact is the call centre who know very little apart from how to use the program

Review Source

JW

James W.  
  
  
Used the software for:

### "Very satisfied customer"

May 20, 2015

5.0

The software is fantastic - I'm glad to have made the change. I especially like the reminders system with text capability and the two-way integration with Xero. The reporting system is very powerful and I can forsee it being valuable when used for marketing purposes. The support team are a pleasure to deal with, responding cheerfully and promptly to any queries and are very easy to reach. Overall, I highly recommend EzyVet. Having used four VPMs as an employee and now an owner, I can honestly say it's the best one, hands-down!

Review Source

AH

Andrea H.  
  
  
Used the software for:

### "A fantastic software program for vets."

November 10, 2015

5.0

This program was so easy to move to and the vets and nurses picked it up really quickly. It has all the great features like automatically uploading digital X-rays and idexx results to a client's file and also gives you great visual information on what's going on in the practice on all levels. Most importantly the customer support for this product is superb and 24/7. The ezyvet software has made running a vet practice easier while allowing us to enhance our client relationship. Highly recommended!

Review Source

RC

Rasha C.  
Practice Manager  
  
Used the software for:

### "Good Practice Management Software"

August 15, 2014

4.0

When we decided to go paperless, we did our research on all available practice management. Ezyvet was the one software that offered the most of what I needed. Ease of use, very customizable, paperless, email & text reminders, e-client portal for quick ordering, and it's cloud based. We have so many reports that we are now working on being more efficient. I was gonna look at getting a mobile app but their rep told me that it's going to be an added feature in the future.

Review Source

SD

Scott D.  
Director  
  
Used the software for:

### "Ezyvet Cloud software, so pleased to have come on board"

November 9, 2015

4.0

Excellent conversion team, although a complicated process, EZYVET knew how to manage it. Takes a bit of getting used to the more fragmented nature of the clinical records compared to our old system but the advantage is how searchable the new clinical records are. Wonderful to be able to access clients notes from home afterhours. Good value for money. Have been a few glitches in the whole process but the EZYVET team are skilled and patient in helping us through.

Review Source

LW

Lisa W.  
Owner/Veterinarian  
  
Used the software for:

### "Used for Veterinary Rehabilitation Practice"

June 27, 2015

5.0

I have had a great experience using ezyVet. My practice is a semi-mobile primarily canine rehabilitation practice in the suburbs of a big city. The software itself is easy to use and to navigate. The customer service has been excellent about working with us and helping tailor the program to our needs. They are always knowledgeable and willing to come up with solutions to the challenges of a non-traditional practice. I would definitely recommend this product!!

Review Source

JO

Jo O.  
Admin/Nurse  
  
Used the software for:

### "Good all round system that grows with the user!"

September 9, 2014

4.0

Working in a small team 1 x vet and 1 x admin/nurse has been made easy and helped increase our professional image. As we were both quite green in all areas IT etc we have learn't how improve our service through all the tools available within the system. All the basic needs are addressed with easy to use reminder system, surgery forms etc. There are times when too much tweaking is a bit frustrating - if it ain't broken!! Pretty isn't always an improvement.

Review Source

SR

Simon R.  
Director  
  
Used the software for:

### "Excellent software and service"

May 17, 2016

5.0

Seems very logical. Easy to communicate with clients via text/email/letter. V easy to set up bespoke templates that can be used for this too. Easy to manage the financials. Updates seem to happen regularly and you can send in your own ideas too. The team in New Zealand are very prompt with their email replies. Being in the UK, if we have a problem one evening and email them, the solution is normally in our inbox by the next morning.

Review Source

KE

Kylie E.  
Principal Vet  
  
Used the software for:

### "Cloud based veterinary software. Excellent for "on the go use""

September 7, 2014

5.0

I run an equine practice which includes an ambulatory service. This cloud based software means that I can review previous notes, take notes, provide quotes and produce invoices whilst on the client's property. I can even access my software from my phone if I need to. I also very much like the itemised invoicing that is available with statement runs. This is often appreciated by equine clients

Review Source

WD

Warren D.  
Veterinary Director  
  
Used the software for:

### "Very effective veterinary software"

October 12, 2015

5.0

The software takes some time to familiarize yourself with but once you get going it quickly becomes an easy to use and effective tool in managing a veterinary clinic. Setting up is quite intensive but once done it has immense functionality and allows excellent integration with accounting software and generation of very useful reports for both clinical and financial use.

Review Source

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