# Checkfront Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Checkfront Software - reviews, pricing plans, popular comparisons to other Reservations products and more.

Source: https://www.capterra.com/p/99249/Checkfront

---

# 

 Checkfront Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Checkfront

## What is Checkfront?

Checkfront is the most flexible online reservation platform that allows you to take more bookings, maximize your resources and run your business efficiently. Book by time slots and edit availability with ease. Manage resources seamlessly, track your capacity, and automate email reminders and notifications. Gather event booking details and waivers for individuals and groups.

## What is Checkfront used for?

[Reservations](https://www.capterra.com/reservations-software/)[Tour Operator](https://www.capterra.com/tour-operator-software/)[Rental](https://www.capterra.com/rental-software/)

Overall rating

Based on 318 user reviews

Reviews sentiment

Positive

90%

Neutral

6%

Negative

4%

Pros & cons

Responsive and helpful support team

Comprehensive and flexible booking system

Recurring bugs and technical frustrations

Starting price

$225

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Checkfront alternatives

Highest Rated

[4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.8 (1,134)](https://www.capterra.com/p/138689/Booqable/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.5 (1,283)](https://www.capterra.com/p/131924/Lodgify/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.4 (466)](https://www.capterra.com/p/159377/Guesty/reviews/)

Starting price

$23.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/99249/Checkfront/alternatives/)

## Pros and Cons

Responsive and helpful support team

89% positive reviews out of 168

Most reviewers indicate customer support is prompt, knowledgeable, and consistently assists with setup, troubleshooting, and ongoing questions, improving overall user satisfaction.

Recurring bugs and technical frustrations

62% negative reviews out of 42

Most reviewers find bugs and issues disrupt booking processes, cause integration errors, and delay fixes, leading to operational headaches and user frustration.

Mark H

Director, 11 - 50 employees.

"Bugs in the backoffice and bugs in the booking widgets. If you're Europe-based you need to know that Tech Support are in British Columbia so are 8 hours behind Europe and they work 9-5 Pacific Time..."

Comprehensive and flexible booking system

87% positive reviews out of 90

Most users report booking features handle complex needs, centralize reservations, automate guest management, and prevent double bookings, streamlining business operations.

Kayla P

FishingLodge Owner, 2 - 10 employees.

"We can easily book our customers in for accommodation rentals, seasonal dock slips, as well as guided fishing trips."

Seamless website and app integrations

91% positive reviews out of 45

Most reviewers describe integrations as straightforward, letting them easily connect Checkfront with websites, WordPress, and various add-ons for a unified booking experience.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Online Booking

4.6 (39)

84.62% of 39 reviewers that rated this feature as important or highly important

It gives you a convenient way to let customers book online anytime, reducing calls and freeing up staff. Some reviewers find the booking process intuitive and easy for all ages, with logical navigation, while others wish for more customization and improved calendar controls.

Payment Processing

4.5 (30)

83.33% of 30 reviewers that rated this feature as important or highly important

With this capability, you can process payments easily and choose from options like credit cards, Apple Pay, gift cards, and buy now pay later. Reviewers appreciate the seamless integration with Square and QuickBooks, the straightforward refunds, and the efficient, user-friendly payment portal.

Reservations Management

4.2 (25)

80.00% of 25 reviewers that rated this feature as important or highly important

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Activities Booking

3.8 (19)

78.95% of 19 reviewers that rated this feature as important or highly important

Allows businesses to offer customers reservations for a variety of activities.

Booking Management

4.5 (13)

92.31% of 13 reviewers that rated this feature as important or highly important

Create, update, and manage bookings, itineraries, and reservations

Inventory Management

3.8 (13)

92.31% of 13 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Checkfront 97 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Allows businesses to offer customers reservations for a variety of activities.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Indication whether a resource is available or protected from allocation

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Create, manage, and send invoices or bills to customers

Setting up the amount/charge for per hour of work by a company or professional

Create, update, and manage bookings, itineraries, and reservations

Keep notes on the specifics of a reservation including customer information and special requests

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Update and maintain information on inventory and rates to manage guest reservations in real time

Manage various distribution channels, build relations with channel partners, and track their performance

Manage contact details and communication with clients

Manage and track all internal and external communication conducted via calls, email, text, or chat

Automated reminders and confirmations for booked appointments and events via text or email

Manage, organize, and store contact information

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Record customer information, purchase history, and other notes

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Provide online support for your customers through live chat or help desk functionality

Add customized logos and colors to align with company branding

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Track products that are for sale at a reduced price or part of coupon promotions

Store, manage, and track all electronic documents in a centralized location

Assemble applications and processes by dragging over and arranging pre-built components

Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc.

Electronically collect payments for goods or services

Create and send email blasts/campaigns

Pre-made examples and templates for emails

Track employee schedules, availability, and performance across projects and tasks

A list of events with their respective dates

Plan an event's time and location

Designed for vacation rentals

Check guests in and out, issue key cards, schedule wake up calls, or other requests

Global distribution system used by online travel agencies to track availability and manage reservations

Visualize locations on a map

The ability to reserve times in groups.

Process of a guest arriving at and departing from a hotel, resort, or any hospitality establishment

Communicate with guests directly within the system

Information, data and reports that are being tracked over time

Track and manage inventory levels to maintain proper supply

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Planning and organizing a detailed schedule or plan of activities for a particular event, trip, or project

Manage, maintain and track the performance of assets and equipment

Access software remotely via mobile devices

Manage and handle various international currencies

Bookings that last more than one day

Manage and support multiple languages

It gives you a convenient way to let customers book online anytime, reducing calls and freeing up staff. Some reviewers find the booking process intuitive and easy for all ages, with logical navigation, while others wish for more customization and improved calendar controls.

Accept and process online payment transactions

Real-time registration over the web

Make and manage reservations online

Allow users to sign documents or contracts online

Sell multiple products or services together, as a set

With this capability, you can process payments easily and choose from options like credit cards, Apple Pay, gift cards, and buy now pay later. Reviewers appreciate the seamless integration with Square and QuickBooks, the straightforward refunds, and the efficient, user-friendly payment portal.

Manages, automates, stores, and tracks permits to ensure regulatory compliance for multiple industries

Accept and process customer payments for products or services using hardware and software

Tool used to determine accurate pricing and product eligibility for borrowers

Design, communicate, and distribute incentives to perform a specific action

Generate quotes or estimates for customers

Track/optimize rates in relation to usage

Receive data and information in real time

Receive system updates as soon as any changes are made

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Streamline, automate and manage the rental of properties, facilities, assets, or equipment

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Monitor sales and make necessary adjustment in order to increase demand and revenue

Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held

Search and filter data across systems to locate required information by entering keywords or certain criteria

Create and manage reservations for individual camping sites/plots

Send messages via SMS

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Manage all supplier data and operations

Allows bookings to be made through a third party service

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Process of collecting, storing, and tracking signed waivers to reduce liability and inform participants of risks

Seamlessly integrates with 3rd party websites

Built-in website builder or integration with third-party site

Get Advice

We can help you find the software with the features you need.

Features

4.1 (294)

4.1

Based on 294 reviews

## Pricing

Value for money

4.4 (279)

[View pricing plan details](https://www.capterra.com/p/99249/Checkfront/pricing/)

Growth

$225.00

Flat Rate,Per Month

It includes:

-   3000 Annual Bookings
-   5 Staff Accounts
-   Unlimited Waivers
-   Unlimited Partner Accounts
-   Reporting & Data Export

Value for money

4.4 (279)

4.4

Based on 279 reviews

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (299)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (299)

4.5

Based on 299 reviews

## User reviews

Overall rating

4.5

Based on 318 reviews

Filter by rating

5(197)

4(89)

3(20)

2(9)

1(3)

Mentioned topic

Sorted by most recent

MC

Matthew C.

Owner Manager

Leisure, Travel & Tourism

### "Unannounced price increase"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

October 28, 2025

It has worked very well for my business for the last 7 years. A bit time consuming to add special events, but ok once averything is set up. But now, unnecessary price increases.

Cons

I just received an invoice for next year, 2026. They have increased the price of my annual subscription by 20% and that is in addition to a 25% increase the same time last year. No warning, just a revised invoice for the next 12 months. That's no way to treat existing Customers ... There's no way those price increases are justified - the booking software is still exactly the same as 7 years ago with just minor upgrades. I'm looking for alternatives for next year.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 4, 2025

Thank you for sharing your feedback. We’re sorry to hear that the pricing update came as a surprise - we always send an email notification 30 days prior to pricing changes, but understand how easily those can be missed. Like many software providers, we’ve had to adjust some legacy plan pricing due to increased operational costs and economic conditions. These changes help us continue improving Checkfront’s reliability, security, and features for all customers. We truly value your long-term partnership over the past several years, and our team would be happy to review your account to ensure you’re on the best plan for your needs. Please don’t hesitate to contact our support team — we’re here to help. — The Checkfront Team

KP

Krista P.

CFO

Recreational Facilities and Services

### "Not very user friendly to set up but works well once implemented. "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

July 17, 2025

We've been with Checkfront for almost 9 years and have regularly compared pricing and benefits with other vendors. It is the one that consistently comes out on top, but it seems it's moving more and more to %fee option which is what we were avoiding with competitors. It works well once set but isn't super easy to set up.

Pros

Once it's working it is a pretty stable product, and works well on the user side. Once it's set it's mostly set it and forget it.

Cons

Checkfront is not intuitive to set up new items for booking. I don't feel like it's our business model, I think it's a complicated set up that they did many years ago and haven't updated to make it a better user experience. Once set up, it works well but adding a new item for booking takes longer than it should.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KK

Kenna K.

Guest Relations and Digital Media Systems Lead

Leisure, Travel & Tourism

### "Good enough! Still needs more capabilities."

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

June 5, 2025

Generally its good but like I mentioned in my Pros and Cons, there are some things that it lacks. It works well for our team as weve used it for over 10 years but that being said, it isnt perfect.

Pros

Fairly intuitive software and easy to teach to new team members. Lots of work arounds for problems. Support is very responsive and helpful.

Cons

Some limited capabilities with reports. Mean more for day tours is seems but we are a multi-day tour company. We wish there was a way to have our merchandise sold through Checkfront as well but the inventory system gives us headaches.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JH

Jesse H.

Associate General Manager

Hospitality

### "Good starting tool"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 7, 2025

Overall good but could be more intuitive without sacrificing on quality of content.

Pros

The amount of information I have access to viewing is definitely a plus. I don't have to dig too far.

Cons

Sometimes slow. When I'm slammed, the amount of info on one screen can be disorienting.

Alternatives considered

[Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)

Reasons for choosing Checkfront

More professional look compared to others.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JO

josh o.

sole proprietor

Real Estate

### "you get what you pay for"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 4, 2025

very good. customer service was exceptional

Pros

the fact that it's an award winning booking software

Cons

it's somewhat costly in a numerical value

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MH

Mark H.

Director

Health, Wellness and Fitness

### "So bad I wrote a review."

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

February 10, 2025

I was recommended Checkfront by another activity company in the UK. Onboarding was fairly smooth but then things started to go wrong. Customer support wasn't great (aside from having to wait til the end of the day (GMT) before they we're available) with workarounds for bugs being the order of the day. Actual solutions or fixes were a rare thing. Some sample issues: A bug prevented editing users - workaround found but didnt work. A bug prevented payments - was fixed after 12 hours of waiting for Canada to wake up. A bug showing incorrect prices - workaround: turn off visible prices(!). The clincher: A bug rendered the booking widget unusable (it showed no availabilty to customers). Tech Support said they'd know about the bug for 'weeks' and that the dev team were working on it but there was no timeline on a fix!!! I would've liked to have known the system's customer-facing widget wasn't useable before I spent many, many hours transitioning over to Checkfront. I can't risk the key element of my booking system failing so had to pull the plug on Checkfront and return to my previous provider. Honestly one of the worst experiences with a service provider I've ever had. Checkfront has just been through a massive merger and investment and I can only speculate that the changes have completely overwhelmed the company and quality has dropped off a cliff. One staff member alluded to this and hoped things might start to improve in 'a few months'. Right now my advice to anyone considering Checkfront would be to run far away.

Pros

Clean design, apparently smooth booking flow, low fees.

Cons

Bugs. Bugs in the backoffice and bugs in the booking widgets. If you're Europe-based you need to know that Tech Support are in British Columbia so are 8 hours behind Europe and they work 9-5 Pacific Time... They're only available at night!

Switched from

[Bookinglayer](https://www.capterra.com/p/133291/Bookinglayer/)

BookingLayer are excellent, but they're aimed primarily at accomodation providers which we are not.

Alternatives considered

[FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)

Reasons for choosing Checkfront

Fareharbor has very high booking fees we didn't want to pass on to customers..

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DJ

Derek J.

Owner

Recreational Facilities and Services

### "Good booking app"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

2.0

2.0

Likelihood to Recommend

8/10

November 1, 2024

Checkfront is an easy to use booking tool that is always improving but lacks the ability to manage complexity.

Pros

The booking management was easy and the customer storefront to book flowed nicely. There are a lot of integrations, and the product is always evolving. The price was actually pretty good compared to other products.

Cons

Some complex booking processes were difficult to set up and felt "hacky" where we had to make dummy products to act as in-between triggers. The system was not designed for what we were looking to do, but it was still able to do it. Integrations would sometimes break, causing errors on the booking page. Some features were blocked behind using their payment provider tool instead of an alternative they allowed. For instance, if you used Square instead of Stripe, customer were not able to book directly from the Google search results page. Reporting was also very difficult to deal with and lacked the ability to customize it. I had to export all the data to a database daily in order to see everything.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RG

Rachel G.

Owner

Events Services

### "Checkfront is easy to use"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

November 1, 2024

Checkfront is great to use if your using their website and for simple hire but not for more complex hiring

Pros

I liked that it was easy to use, back office is ok but website integration needs work

Cons

I didnt like the website provided and if you added Checkfront to your own website it didnt intergrate well.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GC

Glenn Charles E.

Real Estate Broker

Real Estate

### "Making booking as easy as 1 2 3"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 19, 2024

Im very satisfied and will recommend it with friends and family

Pros

As someone who makes decision on the last minute, i like to have the option to book last minute or probably make a booking in advance if we have planned everything early. Checkfront offers that and I love that. It makes booking convenient even for older people. And I love that I can use Apple pay as a mode of payment.

Cons

So far Im enjoying using it, couldnt think of anything that I dont like.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CM

Cindee M.

manager animal husbandry

Hospitality

### "aeffective booking system"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

September 20, 2023

professional and helpful. more than what I need. but quite happy. other than a few issues.

Pros

simple efficient. keeps track of chats easy to cancel and make bookings. very helpful online troubleshooting the techs are very knowledgeable and easy to follow their help.i love the banners paid and unpaid or cancelled very cool.

Cons

the home page is clunky. would be better if your arrivals and departures were in list form on this page. the calendar would work better if you could drag and drop bookings to gain a day here and there.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/99249/Checkfront/reviews/)

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