# FacilityONE Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about FacilityONE Software - reviews, pricing plans, popular comparisons to other Maintenance Management products and more. Source: https://www.capterra.com/p/98720/FacilityONE --- # FacilityONE Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) FacilityONE ## What is FacilityONE? FacilityONE® cloud-based Maintenance Management solution is designed to streamline both preventive and corrective maintenance for industries like healthcare, education, arts & sciences, and multi-site facilities. Our platform integrates work order creation, scheduling, and tracking through F1 WORKS, providing real-time visibility into maintenance activities. Interactive asset mapping (F1 MAPS) and automated alerts (F1 ALERTS) help maintenance teams prioritize tasks and respond quickly to issues. With mobile access (F1 TRAVELS) and data-driven insights (F1 INSIGHTS), managers can reduce equipment downtime, optimize workflows, and ensure compliance with industry standards. FacilityONE® enables teams to improve operational efficiency and resource allocation through comprehensive maintenance planning and performance monitoring. ## What is FacilityONE used for? [EAM](https://www.capterra.com/eam-software/)[CMMS](https://www.capterra.com/cmms-software/)[Facility Management](https://www.capterra.com/facility-management-software/) Top alternative Featured Overall rating Based on 26 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 0% Starting price $75 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FacilityONE?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.facilityone.com&name=FacilityONE) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### FacilityONE 4.8 (26) VS. [4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price $75 Per User, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (26) Ease Of Use 4.6 (1,380) Value For Money 4.7 (21) Value For Money 4.4 (1,184) Customer Service 4.9 (25) Customer Service 4.6 (1,333) ## FacilityONE alternatives Highest Rated [4.8 (993)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting price $25.00 Per User, Per Month [4.5 (628)](https://www.capterra.com/p/74916/Fiix/reviews/) Starting price $45.00 Per User, Per Month [4.5 (384)](https://www.capterra.com/p/100468/eMaint-CMMS/reviews/) Starting price Contact vendor for pricing [4.7 (92)](https://www.capterra.com/p/109930/BlueFolder/reviews/) Starting price $100.00 Per User, Per Month ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Asset Lifecycle Management Manage assets throughout their lifecycle to optimize profit Asset Tracking Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Automated Scheduling Automatically create schedules based on business needs or employee availability and qualifications FacilityONE 65 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage assets throughout their lifecycle to optimize profit Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Automatically create schedules based on business needs or employee availability and qualifications Identify and track items using barcode tags or RFID (radio-frequency identification) tags Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar An itemized to do list that can be edited as tasks are completed Designed to serve commercial properties Manage and track all internal and external communication conducted via calls, email, text, or chat Track, store, and access client contracts or licenses Investigate and take action at root cause or error in processes to prevent recurring issues Process to track, record, and analyze expenses that occurred over the entire duration of a given project A collection of customer information such as contact details, demographics, previous interactions, etc. Customize contracts and forms to collect specific information Alter the layout and content of reports Import and export data to and from software applications Store, manage, and track all electronic documents in a centralized location Manage procedures that ensure organizational equipment remains in working condition Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed Track the location of specific equipment at all times Manage and track high-value assets including office equipment, furniture & more Manage the maintenance of building facilities Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history Designed to be used by kindergarten, primary, middle, and senior secondary schools. Information, data and reports that are being tracked over time Manage and track all disruptions and incidents Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Monitor product stock levels Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Organize, monitor, and remotely manage IoT devices Manage and track all job information and associated tasks Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests Process of planning, procuring and controlling material flows along with supplier evaluation and shipping Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations Track parts inventory levels and manage re-stocking Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Create, send, and track purchase orders and their statuses Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data For residential properties Assign available resources to various projects and tasks Plan availability and assign specific time slots for tasks and resources Track work performed and resources used for past customers, sites, or assets Track the status over time for a request, process, asset, or transaction Create, manage and track all task activities and progression Track and manage the scheduling of tasks Oversee technicians and track their assigned work orders Set up connections to third-party platforms to improve business processes Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Create a new work order Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (26) 4.4 Based on 26 reviews ## Pricing Value for money 4.7 (21) Basic $75.00 Per User,Per Month It includes: - Interactive Visual Mapping - Work Order Management - Preventive Maintenance Scheduling - Real-Time Alerts - Mobile Access - Unlimited Users - Unlimited Work Orders - Unlimited PM/PE Functionality - Quick Request Page - Mobile Capabilities - 1 INSIGHTS Dashboard - 90-Minute Virtual Training - Standard Setup Value for money 4.7 (21) 4.7 Based on 21 reviews ## Integrations [ CMMS](https://www.capterra.com/p/134636/CMMS/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (25) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (25) 4.9 Based on 25 reviews ## User reviews Overall rating 4.8 Based on 26 reviews Filter by rating 5(21) 4(4) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent LS larry S. Facililty Manager Hospital & Health Care ### "Rating Facility One" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 20, 2019 Facility trained all user well. Pros Easy to navigate around the software. You have anything at your fingertips Cons I have no way to keeping track of inventory or expenses on a peace of equipment to see if it is worth fixing or replacing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SB Sonia B. Depoartment Support Assistant - Facilities Management Hospital & Health Care ### "Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 23, 2019 I really like it. Support is always there to help me if I run into trouble. Pros Easy navigation and awesome customer support. Cons Sometimes hard to set up reports without the assistance of support (who happens to be brilliant, by the way) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Andrew B. Division Director, Facility Operations and PDC Hospital & Health Care ### "Real user review - AJB" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 14, 2018 Very good, we have a good partnership and make improvements to our use through training and updates to the system, Pros It is easy to use and I like how smart print functions, there is a lot of opportunity created with that feature. Cons The only complaint I have is not having a way to scan barcode for assets for materials, is there a way to put that in place, maybe there is and I just do not know. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 17, 2018 Andrew, Thanks so much for taking the time to post your review. We are thrilled that you have had such a positive experience with our software. SMARTPRINT Technology has proven to be a very useful solution for many of our users. Based on comments and feedback, we are actively working on a total solution for asset barcoding. We rely on the feedback of our customers to drive innovation and we very much appreciate yours! Thanks again Andrew. SS Skanda S. Division Director, Facilities and Construction Hospital & Health Care ### "Division Director . Nebraska & Fargo division " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 December 14, 2018 Satisfactory Pros Pretty easy to use the program once all the item on the inventory are entered into the program Cons The inventory was not well organized and it is difficult to search for information Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HG Heather G. Facility Project Coordinator Banking ### "Intuitive Interface and Awesome Customer Service!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 7, 2018 Our favorite part of the FacilityONE program is being able to see so much information on the go. We can be anywhere with a mobile device and have the ability to look up plans, or find a finish spec or talk through a work order with a team member. With this tool we are just so much more efficient and our jobs are that much easier to execute, it makes us one very happy team! We also can't say enough good things about the FacilityONE team. They are always extremely responsive to our questions, technical needs and provide their support in an incredibly gracious manner. Working with our FacilityONE account management team has felt like working with longtime friends or good family. They are kind, attentive and thoughtful outside of our direct needs with the program, you can expect a greeting card on Thanksgiving, Christmas, etc.! Pros Our team loves that we can see the location of any work order or asset directly on the plan. This visual goes such a long way in our ability to assess an issue or topic quickly and get to work. We don't have to go through the painstaking process of walking a coworker through the process of exactly where in the building we are referencing, it is right there in a drawing that we can all see. This saves so much time! Cons Our only wish would be to have the capability to upload and manage the CAD background files on our own instead of having the (awesome) FacilityOne team do it every time we tweak a drawing. It would just add that much more flexibility to the program that is already so amazingly flexible! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MB Matt B. Facilities Supervisor Hospital & Health Care ### "Facility One " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 7, 2018 Facility One is a great database for our maintenance program. Pros This is a very good system to use for maintenance tracking and employee hour tracking. Easy to create new PM's for equipment and track old information as well. Best system we have used. Cons Not able to make name or task changes to existing PM's. If we have a more than one piece of equipment on the PM we cannot make a change to one of them without effecting the others. Also we don't like that the system logs you out after a certain amount of time. I have had log me out after on being in the program for 15 minutes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SD stephen d. Facilities Supervisor Hospital & Health Care ### "facilities supervisor" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 7, 2018 great business relationship Pros charts are great, the format is set up good. Cons unity is a little more time consuming than the old legacy Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 18, 2018 Hello Stephen. Thank you for taking the time to provide feedback on our software. We are thrilled that you're having a positive experience with the Unity¿ platform and charting capabilities. With the robust capability of Unity, it can take a little time to get used too but should be a more effective use of your time overall. Should you ever need anything or have specific questions, please don't hesitate to reach out to your dedicated Account Manager. We're here to help! Take care and Happy Holidays. ~FacilityONE Karthikeyan S. Operation Manager - Lean & Production Scheduling Transportation/Trucking/Railroad ### "Game Changer for Small to Medium Size Companies " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 7, 2018 Ease of document control on top of all PM work being performed on time. Pros This application helped in keeping our sanity while managing our facility which has 14 separate buildings on a 32 acre in a campus type setup. Each building has multiple machines which needed different spares, process and procedures to keep the company performing without any glitches. Specifically, this FacilityOne software helped us to sail smooth during regular ISO and OSHA audits. Cons Took a week to train our maintainence techs but Sales and Support team from FacilityOne was there with us in the whole process. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KH Kelly H. Maintenance Hospital & Health Care ### "Best building software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 3, 2018 Currently pulling reports of buildings we work on separately to be able to do billing. We are also moving some other data base items into the this system to make them more accessible. Pros The way it ties everything to the smart floor plans for our work orders Cons Not getting started with using this system sooner. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BE Bill E. Director of Engineering Services Hospital & Health Care ### "Facility one" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 30, 2018 Facility one is always quick to respond to issues Pros The software is easy to navigate. New upgrades to the system tie all aspects together. Cons Does not function completely on apple equipment Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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