--- title: "Expensify Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Expensify the right Expense Report solution for you? Explore 1385 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/97594/Expensify/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-01" --- Expensify 4.5 (1385) [View alternatives](https://www.capterra.com/p/97594/Expensify/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 1st, 2026 # Reviews of Expensify Ease of use 4.5 Customer Service 4.2 ## Pros and Cons in Reviews AM Ambika M Software EngineerComputer Software, 51 - 200 employeesUsed the software for: 1-2 years. “It provides great visibility for management to track team spending, reduces the friction of employee reimbursements, and ensures compliance without forcing anyone to chase down physical paper receipts.“ June 8, 2026 RK Rizwan K ERP Solution ArchitectMedical Devices, 201 - 500 employeesUsed the software for: More than 2 years. “It doesn’t provide a comprehensive audit log of user changes to an expense, making it difficult to track who modified what and when.“ July 2, 2026 MS Marco S Director of OperationsHospitality, 5,001 - 10,000 employeesUsed the software for: 6-12 months. “What really stands out is how well Expensify integrates with accounting systems and corporate cards, creating a smooth end‑to‑end workflow from purchase to reimbursement.“ April 24, 2026 FR Frank R Billing SpecialistLuxury Goods & Jewelry, 11 - 50 employeesUsed the software for: More than 2 years. “The competitive pricing levels are not very good value money when it comes to a mid-sized boutique, and the customer support is annoyingly slow when we have to deal with unforeseen bugs and problems that slow our month-end closing.“ April 4, 2026 AM Ambika M Software EngineerComputer Software, 51 - 200 employeesUsed the software for: 1-2 years. “The automated workflows and seamless integration with our accounting software make the entire approval and reimbursement process fast and completely painless“ June 8, 2026 JP Jennifer P Director of People OperationsComputer Software, 51 - 200 employeesUsed the software for: More than 2 years. “The only feedback I can think of is that it does not seem to allow a user to add multiple receipts at a time for one expense (unless I just haven't noticed how to do this yet :)“ May 26, 2026 NB Nikhil B software engineerPublic Safety, 201 - 500 employeesUsed the software for: Less than 6 months. “The mobile receipt scanning is fast and accurate, the Uber integration means ride expenses log themselves, and the digital approval workflow replaced a slow, paper-heavy process that was frustrating for everyone.“ April 21, 2026 HC Hilary C OwnerMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years. “The interface can feel outdated at times, and occasional syncing issues may require manual adjustments or troubleshooting.“ April 9, 2026 ## Showing most helpful reviews Showing 1-25 of 1385 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Varun S. Director Analytics Consulting Information Technology and Services Used the software for: 2+ years ### "Simple and easy to use" August 10, 2026 5.0 Overall I am satisfied with my experience of using Expensify and all my requirements have been met with no issues observed Pros Very easy to navigate and use. Simple and intuitive interface with easy navigation. No downtime observed. Cloud based and can be accessed from anywhere Cons No cons observed till now. Only thing I observed was the new version was not as appealing as the old one so I continued to use the old version Review Source KC Kathy C. Property Manager Real Estate Used the software for: 1-2 years ### "Great Experience " September 25, 2026 5.0 My overall experience has been excellent, and I would recommend this service to anyone. The platform is user-friendly, and I find it particularly convenient to upload files directly from my cellular device, which streamlines the process considerably. Pros Utilizing Expensify facilitates the straightforward uploading of receipts, consistently provides accurate categorization, enables convenient retrieval of receipts when necessary, and offers user-friendly reporting functionality. Cons I must acknowledge that Expensify presents no significant drawbacks worthy of mention; the platform demonstrates considerable user-friendliness and accessibility. Review Source NG Nathan G. Accout Director Marketing and Advertising Used the software for: 1-2 years ### "Shady Billing Practices " March 13, 2025 1.0 Pros Expensify has some useful features for tracking expenses, making it convenient for managing receipts and reports. When it works, it can be a helpful tool for organizing spending. However, that convenience is completely overshadowed by their terrible billing practices and lack of customer support. Cons I've had recurring, shady issues with Expensify’s billing system, and after my latest experience, I can’t recommend this platform. I never canceled my personal subscription, yet it was automatically canceled due to a failed credit card charge—without any notification that my card had declined. Somehow, my new credit card (which I never manually updated) was mysteriously applied to a Group account I never created or authorized—and I started getting charged $10/month for it. Expensify’s billing system is confusing, opaque, and borderline deceptive. There was no email or notification when my new card was added, no transparency about how this happened, and no easy way to fix it. Given that I travel frequently, I expect clear, upfront billing—instead, I keep running into unauthorized charges and a lack of accountability. If you’re considering Expensify, be extremely cautious about their billing practices. They make it way too easy for unexplained charges to show up, and their lack of transparency is concerning. I highly recommend looking for a more reliable alternative. 🚨 Review Source Response from Expensify July 21, 2025 Hi Nathan - I understand this reply is coming fairly late, but I do apologize for any inconvenience here. I'm going to provide an email privately that you can reach out to, and we'll have a couple senior members of our team look into any issues if you're interested. Thanks so much. BB Bob B. Owner Publishing Used the software for: 2+ years ### "Great for Expense Recordkeeping and Budgeting" August 11, 2026 5.0 As a small business owner, I’ve been using Expensify for about 10 years. It did wonders for organizing my expenses, so important when operating a one-person business. The program not only helped me identify my monthly expenses, not only for my business but also for my personal ones as well, but also was a godsend when tax time rolled around. I was able to generate reports for every expense category which allowed me to obtain my annual expenses for each one. By inserting expenses into Expensify as I made or paid them, I didn’t have to root around for receipts before filling out my tax returns. I highly recommend this program for anyone who needs to organize their spending and keep on budget. Pros Easy to use---generates reports at the end of the year or when I need them. It also keeps an accurate record of what I'm spending day to day. Plus it keeps the reports for each month indefinitely within the program, so I can go back to compare expenses from previous years for particular expense categories. Cons I don't really have anything bad to say about Expensify. It has definitely filled my financial organizational needs and has kept me on track since I began using it. Review Source CJ Chris J. Project Director Construction Used the software for: 2+ years ### "One tool - everything is possible. From booking to invoicing." September 22, 2026 5.0 Complaints are processed quickly. Having travel bookings and billing handled in one program is definitely an advantage. Pros Expensify significantly simplifies the billing of travel services. Its user-friendly interface allows travelers to book most trips independently. The ability to specify cost centers, cost objects and travel purpose streamlines and accelerates internal controlling and travel activity analysis. The onboarding process is comprehensive and the subsequent account management and support are competent and always respond promptly. Cons So far everything is great, my two inquiries were answered. Keep it up. I have no complaints. Fast response time and solutions are found. Review Source BP Bruce P. CEO Logistics and Supply Chain Used the software for: 2+ years ### "My experience with Expensify" September 25, 2026 4.0 Used Expensify for about 5 years now and it is a great way to keep track of all my expenses. Integrates nicely with our exisiting systems and saves a lot of admin time! Pros I liked how accurately Expensify scanned even poorly printed receipts. It saved me time and made expenses easier to submit. Cons I least liked that Expensify could not sync with my credit card account. This meant I had to enter transactions manually, which took extra time. Review Source SY Shubham Y. Product Engineer Computer Software Used the software for: 2+ years ### "Simple and Efficient Expense Management" August 20, 2026 5.0 Overall, my experience with Expensify has been positive. It makes expense management more convenient by simplifying receipt uploads, expense tracking, report submission, and approvals. The automation reduces manual work and helps keep expenses organized. While some settings and reporting options could be more intuitive and flexible, the product is generally easy to use and has made managing business expenses more efficient. Pros What I liked most about Expensify is how simple it makes day-to-day expense management. Receipt uploads are quick, expense details can be captured with minimal manual entry, and submitting and tracking expenses is straightforward. The reporting and approval features also help keep everything organized and save time compared with managing expenses manually. Cons The interface can feel a little confusing in some areas, especially when setting up policies, approval workflows, or less frequently used features. Some reporting and customization options could also be more flexible. Occasionally, expense details extracted from receipts need manual correction, so it’s still important to review submissions before finalizing them. Review Source VR Verified Reviewer Tour Director Leisure, Travel & Tourism Used the software for: 2+ years ### "Expensify almost makes submitting expenses a pleasure!" September 25, 2026 5.0 I enjoy using Expensify, it almost makes submitting expenses a pleasure! I don't use it all the time, but when I log in after a month or so, it's intuitive and easy to get back up to speed. Pros It's easy to use and intuitive. I use it on a daily basis when on tour, and it's effective and makes my day a little easier Cons Very little. Sometimes the updates can be a little confusing but even that doesn't take long to deal with. Review Source Tenequia L. Owner Accounting Used the software for: I used a free trial ### "Pretty good " September 24, 2026 4.0 Overall expensify is a pretty good product. The time I used it I would say maybe a 7/10 in the total performance Pros Expensify is a pretty good tool to keep up with expenses. It has the option to take pictures of reciepts and they will track expenses Cons The least thing I liked was the price after the free trial. My trial was only 7 days too. More trial time to learn the product Review Source BL Barry L. Managing Member Consumer Electronics Used the software for: 1-2 years ### "FOREX when travel overseas" August 9, 2026 5.0 I have been a user for many years and find it to be far better than anything else I have ever used in the past. Pros I can use this via mobile or desktop, and I travel internationally for months at a time. It can seamlessly handle multiple foreign currencies Cons It is not always simple to find where to add new categories. I do not use the automatic receipt scanner but prefer to scan myself Review Source Alicia J. CUA Driver Individual & Family Services Used the software for: 1-2 years ### "Expensify is that app that gets the job done" March 25, 2026 5.0 My overall experience is, I have enjoyed using this app to upload my receipts and expenses on a daily basis with such ease without having to use the old process we had before where we had to email things and wait for feedback on this app. I’m able to see that my stuff has been uploaded and get updates once everything is reviewed so that I know that everything is squared away on my end. Pros I like that Expensify is very easy to use. I have enjoyed working with this app to upload my receipts and expenses directly to it so that I can get all of that taken care of in one simple app. I’m able to report all my transactions on a daily basis and get everything squared away. My team enjoy working with this app I am so glad they picked it for our company. It is a very valuable program that any customer would enjoy using. I haven’t ran into any issues at all with it. Cons There’s nothing that I really have an issue with at all about Expensify as I said before no issues really I am able to upload and do whatever I need to with the app Switched from [Emburse Expense Professional](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/) Because it has a very excellent tracking system that is needed for us to record our day-to-day daily expenses Review Source Andrea M. Sr. EA Sports Used the software for: 2+ years ### "Expensify Has Been a Game-Changer for My Expense Management" July 17, 2025 5.0 What really stands out is how intuitive the interface is. Creating expense reports is straightforward, and the approval workflow keeps everything organized. My accountant loves how clean and detailed the reports are, especially during tax season. Pros After using Expensify for over three years, I can honestly say it has transformed how I handle expenses and made my life significantly easier. The app's receipt scanning feature is incredibly accurate - I simply snap a photo and it automatically extracts all the relevant details like merchant, amount, and date. No more digging through pockets full of crumpled receipts or trying to remember what that random charge was for weeks later. Cons Training - there doesn't seem to be any training available for onboarding new employees or support for executives. Switched from [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) My org did not use Concur so I needed to adjust. Review Source Elena T. Chief Marketing Officer Marketing and Advertising Used the software for: Less than 6 months ### "Awesome tool to keep the team expenses on track" April 12, 2026 5.0 Me and my tram use Expensidy when we go on a business trip. We like a lot because it's super easy to use thanks to their AI integration. Also their mobile app is wonderful. You can upload very fast your expenses. Pros I started using Expensidy because the team grew Up and some of them were in need of reporting all the expensas in one place rather than using different tools or miss any expense. I nevera used the customer supoort but their welcomed series email were so cool and helped a lot the first 2 weeks. Cons Sometimes when you try to upload a big size file you cannot do it vía mobile (but maybe that's just a problem of my phone) Alternatives considered [Zoho Expense](https://www.capterra.com/p/142384/Zoho-Expense/) Reason for choosing Expensify I read some reviews in reddit and opted to give It a try. I don't regret it Review Source Jens V. Sales Manager Information Technology and Services Used the software for: 1-2 years ### "Simple, Smart & Effortless" February 16, 2026 5.0 What really stands out is how Expensify removes friction from what used to be a tedious process. It just works, and it works well,saving time and headaches every step of the way. Pros I’ve been using Expensify for a while now, and I can confidently say it’s one of the most intuitive and user‑friendly expense tools I’ve ever used. What I love the most is that you just have to upload a picture of your receipt and Expensify does the rest. Highly recommended! Cons In the beginning it wasn't clear for me to work with the reports. But once you know how to do it, it's easy! Switched from [NetSuite](https://www.capterra.com/p/135757/NetSuite/) My Company does the switch for me. And I am very happy with it! Review Source RK Rizwan K. ERP Solution Architect Medical Devices Used the software for: 2+ years ### " Great User Experience with Room for Better Audit Tracking" July 2, 2026 4.0 Overall, Expensify is a reliable expense management solution that simplifies the entire reimbursement process. It’s intuitive, easy to use, and the receipt scanning and mileage calculation features save a significant amount of time. Customer support has also been responsive and helpful whenever I’ve needed assistance. While I’d like to see a more comprehensive audit log for tracking changes to expenses, the platform has been reliable and has made expense management much more efficient. Pros I’ve had a good experience with Expensify. It’s very easy to use, with a simple and intuitive interface that makes submitting and managing expenses quick and hassle-free. The receipt upload feature is excellent. Just snap a photo, and it captures the details accurately, saving a lot of time. I also like the mileage calculation feature, which uses maps to calculate travel distances accurately, making it easy to claim mileage expenses without any manual calculations. Customer support has also been responsive and helpful whenever I’ve needed assistance. Dedicated support makes it easy to communicate and have that customer-client relationship. Cons One area where Expensify could improve is its audit trail. It doesn’t provide a comprehensive audit log of user changes to an expense, making it difficult to track who modified what and when. A more detailed change history would improve transparency and make auditing and troubleshooting much easier. Review Source VR Verified Reviewer Account Executive Transportation/Trucking/Railroad Used the software for: 2+ years ### "Love it and use it daily " April 6, 2026 5.0 Great overall experience and would recommended to other companies for their employees to utilize on a daily basis. Pros Expensify has been great for managing my weekly work expenses. I’ve never had any issues, and the service works really well. Cons Photos sometimes don't match with expense but doesn't cause an issue when submitting for review. Still enjoy the service Review Source Martin L. VP Carrier Sales Information Technology and Services Used the software for: 2+ years ### "Expensify review from Martin" October 30, 2025 5.0 It is a great tool and simplifies expense reporting. The fact that there is a smartphone application makes it so that you don't have a weekly/monthly wad of receipts that you have to report/track. For me, when travelling, I would say that I lose about 20-30% of my receipts each trip, each month. Pros It is extremely convenient to take a picture of your receipt and have Expensify automatically create the expense item for you. It will capture vendor/company, dates, $ amounts, etc. All you need to do is confirm and add customers and reason for expense. Cons Sometimes Expensify will duplicate expenses if you aren't patient. If you take a picture or upload a receipt then simultaneously try to manually edit, it will create two duplicate expenses and not accept one of them. I think it would be 'better'' if the users is notified then asked which record is the correct 'duplicate' expense. Review Source VR Verified Reviewer Sales Construction Used the software for: 2+ years ### "Great Product" April 9, 2026 5.0 Great, I recommend it to all who file expense reports. So much easier than saving receipts and using a spreadsheet. Pros It's easy to use. I use it for the company credit card. It automatically emails an expense report to accounting on the first of the month. All I do is take a picture of the receipt and write a brief description of the expense. It does the rest. Cons You do have to pay for the receipt scan feature, but that only saves a few seconds of typing, so it's not a big deal Review Source MC McKenna C. Accountant Non-Profit Organization Management Used the software for: 1-2 years ### "Overall Positive Experience" July 24, 2026 4.0 Overall a positive experience. It saves Accounting a lot of time not having to save out receipts one at a time and enter transactions manually. The new version needs some improvement. Pros I love that the classic version of Expensify is easy for users to understand. It is clean. We linked our credit card feeds so transactions import automatically which saves so much time instead of manual data entry into Sage Intacct. Cons I do not like the updated version of Expensify. It is not as clean for users and feels clunky in places like the filters for expenses. The implementation also took longer than it should have because we kept running into issues. Review Source VR Verified Reviewer Accountant Computer Software Used the software for: 2+ years ### "Awesome Experience with Expensify!" December 22, 2025 5.0 Overall, my experience with Expensify has been great. It is a useful and reliable tool for managing expenses efficiently. Pros I really appreciated Expensify’s customer support, which was responsive, helpful, and guided me efficiently through any issues I had. Cons The platform sometimes has bugs and technical issues that slow down my workflow and can be frustrating to resolve. Review Source VR Verified Reviewer League Coordinator Education Management Used the software for: 1-2 years ### "Super helpful for expense tracking and reporting" January 12, 2026 5.0 I have used Expensify for the past 18 months for tracking and reporting expenses at the non-profit organization I work for. It has been super helpful. Uploading receipts, generating mileage claims, and creating expense reports is very easy, and having the app on my phone reduces friction with capturing and reporting expenses. It's also nice to have the insights generated by Expensify to consult when developing budgets. Pros User-friendly - very easy to upload receipts, generate mileage claims, create expense reports. Cost effective - have been able to use the 'free' version as a non-profit No bugs/issues - Expensify works as advertised Cons N/A - Expensify has been exactly what we were looking for to assist with tracking and reporting expenses at our non-profit. Review Source Roberta O. Math Teacher Education Management Used the software for: 1-2 years ### "Expensify! Great little reimbursement application." May 26, 2026 4.0 Fairly easy once it is set up but I wish there was a how to do template I could follow each time. I do have a mobile app so I can take pictures of my receipts and upload them easier. Pros Fairly easy once I set it up and I get reimbursed really quickly. I can upload receipts and put in my information for mileage reimbursement quickly. Cons A little confusing how to get a receipt uploaded. Easier to do on my phone then on desktop, but easier to request and manipulate on the desktop. Review Source MS Max S. Product Manager Alternative Medicine Used the software for: 1-2 years ### "Expensify gets the job done, mostly." June 7, 2026 5.0 Pros The mobile app is fantastic for capturing receipts on the go. It's pretty great how it automatically pulls data from the receipt and categorizes it, making expense reports much quicker to put together. I also appreciate the clear audit trail it provides for our finance team. Cons Sometimes the automatic categorization gets things slightly wrong, which then requires a manual correction. It's not a huge deal, but it can be a bit annoying when it happens consistently with certain vendors. Also, finding specific older reports can be clunky. Review Source CR Christa R. CEO Internet Used the software for: 1-2 years ### "Expensify is a very useful tool for my business" May 19, 2026 5.0 Expensify is a wonderful product. The ease of tracking everything is impeccable. It keeps everything organized and streamlined. Pros The ease of creating invoices, receipt management and tracking expenses. It keeps everything organized and easily accessible. Cons The learning curve takes time, but once you’ve learned it, it’s a very valuable tool for my business. It has helped minimize my accounting team. Review Source SK Stephanie K. Bookkeeper Accounting Used the software for: 2+ years ### "Easy receipt management for bookkeepers and their clients" November 23, 2025 5.0 My overall experience with Expensify has been fine. I originally learned about it from a client who used it before working with me. I signed up for an account and then started recommending it to other clients as well. Pros I love how easy it is for clients to upload receipts. If I am not sure what a receipt is for, they can code it for me, so that I can enter it properly in their accounting software. It is easy to use for both my clients and myself as a bookkeeper. It is also very affordable for small businesses and offers a lot of features. I only needed the receipt management function, but it offers a lot more. Cons I don't have anything that I don't like about Expensify. It works well for what I use it for. I don't use its full capability as far as expense reports goes; I only use it for receipt management, and it works well. My only small complaint is that they email me A LOT. I should unsubscribe from some email lists and haven't. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.