# Page 7 | Acumatica Cloud ERP Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Acumatica Cloud ERP the right Enterprise Resource Planning solution for you? Explore 243 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews --- Acumatica Cloud ERP 4.4 (243) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 7 - Reviews of Acumatica Cloud ERP ## Showing most helpful reviews Showing 151-175 of 243 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer System and Process Manager Wholesale Used the software for: 2+ years ### "Good ERP for Small Business" October 8, 2018 4.0 Acumatica has helped our company improve our operations and handle significant growth. We moved from basic Quickbooks functionality to full inventory and manufacturing control. The improved transaction controls have reduced the amount of errors done in normal business processes. We've also been able to engage employees at all levels into our system. Pros Ease of use, comprehensive list of features, Report writing and General Inquiry functionality, Cons The worst part of Acumatica is how it handles Email. System email accounts, while not a horrible idea, just don't work well. The worst part of that is how the outgoing emails use the system accounts. Outside contacts end up saving these email addresses instead of the "real" user email. Then when they email us using those email addresses the emails go nowhere. All emails should be sent using the user's real email address, and preferably their email client such as Outlook. Third party VAR modules are harder to coordinate. Upgrades are too frequent and expensive if you do not have your own development staff. Customization requires development capabilities. Should be more user-level customization tools similar to Report Writer and GI screen. Review Source Becky F. Software Developer Hospital & Health Care Used the software for: 1-2 years ### "Acumatica, the incredible ERP system" March 17, 2023 4.0 I enjoy being a part of the Acumatica community, and I find their ability to automate processes through business events, import scenarios, and workflows using low- or no-code to be particularly impressive. Pros When it comes to business software, Acumatica is without peer. The system is fantastic, and because it exists in the cloud, it can be accessed from any device at any time. It's easy to use, and you can tweak it to meet your specific requirements. Cons This module for fixed assets is insufficient. Converting a transaction to an asset is cumbersome and inconsistent with posting in the right time periods. As a customer, I hope the screens associated with my service contract get updated in the near future. Switched from [Odoo](https://www.capterra.com/p/135618/Odoo/)[SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/) We now have fully integrated accounting for the first time. Examine possible avenues for process automation (the "accelerate" part). You simply need such a powerful system to manage a complex business in a far-flung setting. Review Source Elizabeth W. Senior Director Of Digital Marketing Retail Used the software for: 1-2 years ### "Acumatica – a powerful Cloud-based ERP System" September 9, 2023 5.0 If there is a feature that is not available, the Acumatica marketplace is there to help you find a certified partner to integrate a solution. And if you already have a solution, Acumatica's robust API makes integration very easy, it has very good integations with other software. Pros I like that Acumatica is a cloud based platform, in all this time I have used it I can say that it offers incomparable flexibility. Being able to manage finances and pay bills from anywhere in the world is a huge advantage for me. What I like the most is how customizable and modular the plaform is. You can choose the modules you need and adapt them to fit your specific requirements Cons The only drawback I find with this platform is that it doesn’t have a mobile version that facilitates its use, everything has to be done from the platform. Switched from [Payoneer](https://www.capterra.com/p/187086/Payoneer/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/) it has better integration Review Source VR Verified Reviewer Treasurer Executive Office Used the software for: 1-2 years ### "Great for Holding Company" March 13, 2024 4.0 Once you get used to using it, a great tool for getting work done. the Export to Excel feature on every grid is awesome. Pros Flexible, Fast, Web-Based, Secure and available. Cons Takes awhile to think "like acumatica" many items are odd in the ui to start Review Source HK Herman K. Acumatica Architech Consumer Electronics Used the software for: 2+ years ### "Herman's Review" April 4, 2022 4.0 I love the software, so much possibilities that we still have to make use of and I am looking forward to improve our originations automation and efficiencies across all departments. Pros The fact that this is all in the cloud makes it easy to use anywhere. You can use current processes and build on it and Acumatica also gives you background of what should be done easier, faster and automated. Cons One thing I am looking would like to into personally as I saw this with other users in our origination as well as a frustration. The start date to enquiries always defaults to start on the current month you are using the enquiry for. As mention I saw the issue and have it myself and will still have to look into fixing this but I am sure there is a way to fix this and believe it is not fixed and could be changed. Switched from [Pastel](https://www.capterra.com/p/176456/Pastel/) For one, Acumatica was at the time and I think still a better could based platform. Customizations on Acumatica is also better Review Source Response from Acumatica April 12, 2022 Hi Herman- Hello. We are interested in learning more about how you're using Acumatica Cloud ERP. Is it OK if someone from product/customer success is in touch on your issue? - Kim EK Ed K. President Construction Used the software for: 1-2 years ### "Great Cloud ERP System with an open source" December 30, 2015 4.5 Pros Access data anytime from any device anywhere around the world via an internet connection with a consistent real-time visibility. All users can access and input data into a centralized data store which puts consistent updated information at everyone’s fingertips instantly. the flexibility: Easily scale resources up or down as needed without making a major investment decision. Cloud ERP software will remain current with automatic updates as part of your Cloud ERP service contract making it easier to take advantage of new capabilities. More Responsive Service and Support: Cloud vendors provide more detailed information to Cloud ERP users at every service level and are more motivated to provide the best customer support. Faster Time-to-Solution Value: When using public cloud models, businesses don’t have to buy and deploy infrastructure which allows them to be up and running with their Cloud ERP system much more quickly. Minimized Financial Risks: Reduce upfront capital spending on technology infrastructure and the option of subscription software licensing thus further minimizing financial output and risk. Economies of Skill: Vendors deploy, manage and run Cloud ERP solutions so businesses don’t have to, therefore allowing them to focus more on employee success, optimal business growth and bottom line profit initiatives. Easy adoption and the user frendly, the seamless integration between the erp and microsoft office 365 and the workflows. easy to customize without needed to have deep technical knolwledge to do the customization, the cost effectiveness of the ERP allowing us to increase the profitability, in addition the fact that maintennance of the database is easier, and the inclusion of CRM with the ERP accessing a unique database. Integration with PowerBi, and Financial reporting. The software price is not based on the number of users. and the posibility to grow with the software. easy consolidation between companies with differents multi-currencies and multi-languages. Worldwide access. Cons there is just not much i can say about dislike, due to any issues that i have with the system, the system was able to complete all the process without customization. Review Source HS Harkirat S. Marketing Coordinator Information Technology and Services Used the software for: 6-12 months ### "Acumatica is an efficient cloud based ERP platform" June 1, 2023 4.0 Acumatica streamlines processes automates tasks, and provides real-time visibility into business operations. Acumatica provides accurate and up-to-date data across various departments, enabling informed decision-making. Pros Acumatica operates on the cloud, which provides several benefits such as accessibility from anywhere, scalability, and automatic updates. Users can access the system using any device with an internet connection. Acumatica has a user-friendly interface that is easy to navigate, making it accessible to users with varying levels of technical expertise. Cons While Acumatica offers a broad range of features, some advanced functionalities may require customization or development work. Implementing Acumatica can be a complex process that requires expertise and planning. Review Source VR Verified Reviewer Cloud Solution Architect Used the software for: 2+ years ### "Best of Breed Cloud ERP System" July 28, 2018 5.0 Ease of use, great dashboards, powerful technology, easy to integrate, and easy access to data. Pros Acumatica is a very scaleable solution. I love the fact that our business can grow and we can scale this product with our business. GAAP Accounting hasn't changed in ages, so what Acumatica brings to the table is new technology and robust functionality. I love the fact that all of our users can have access to the system with custom user roles. The network of connected applications continues to grow, making it easy to integrate with Amazon, Concur, and Docusign (among many others). Lastly, the unlimited user licensing is incredible. This allows our company to grow without paying a penalty for the growth. Cons There is very little about this product that I don't like. Acumatica only sells through a channel of partners. This is great if you find a competent, high-performing partner. If not, you may not take full advantage of everything this product has to offer. Make sure that you vet the partner you do business with just as much as the feature functionality. Review Source gB gad B. owner Wholesale Used the software for: 2+ years ### "review" April 5, 2022 3.0 to be frank i am disappointed but we feel we are stuck with the product instead of saving time and personnel we need more time to do the functions Pros functionality, accessibility option of users CRM -but we could not implement Cons product is not easy to use spending extra times on unnecessary steps-printing document require multiple steps search function not logical report are not easy to generate very rigid to make changes if needed Reason for choosing Acumatica Cloud ERP reviews were good Review Source Response from Acumatica April 7, 2022 Thank you so much, Gad, for sharing your honest feedback on Acumatica with the review on Capterra. We really appreciate you taking the time to let us know about areas that we can improve on. Would it be alright to have someone from our product/customer success team get in touch with you to go over the concerns? We really strive to provide the best support that we can so your input would really help to that effect. Thanks for considering, Kim Plank - kim.plank@acumatica.com GC Geoffrey C. Managing Director Retail Used the software for: 2+ years ### "Great ERP but missing a webstore B2B component" April 6, 2022 4.0 Excellent Pros Ease of use. Ability to create own inquiries and pivot tables Cons The existing integration with BigCommerce does not work! For B2B it requires a 3rd party add-on (Bundle B2B), the sychronisation is flakey and the integration lacks basic functionality such as customer price lists. Alternatives considered [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) Reason for choosing Acumatica Cloud ERP Overall for us a better solution Review Source Response from Acumatica April 12, 2022 Thank you so much for sharing your honest feedback on Acumatica with the review on Gartner Digital Markets/Capterra. We really appreciate you taking the time to let us know about areas that we can improve on. I will definitely pass on the feedback below as to the commerce integration. Let me know if it's alright to have someone from our product team get in touch with you to learn more about your experience. Thanks for considering, Kim kim.plank@acumatica.com EC Ellida C. Supply Information Analyst Consumer Goods Used the software for: 2+ years ### "ACU Cloud ERP Review - HVV LLC. " December 11, 2023 3.0 Overall, good. It has been a bit of a learning curve organization wide. Pros User interface is somewhat user-friendly. Wikis are helpful. Cons Can be very hard to work with in a custom instance. Many modifications and customizations had to be made so that our organization could track inventory correctly on a item/strain basis. Better supporting documentation and resources. Review Source HM Hanane M. Freelance Marketing and Advertising Used the software for: 6-12 months ### "Streamlining business processes" January 30, 2024 4.0 A very wonderful experience and still like you Pros Ease of use, simplify processes, drive growth and achieve greater efficiency in today's competitive business environment. Cons It has disadvantages, but its pluses are many Review Source OO Omer O. Cep Construction Used the software for: 1-2 years ### "Most expensive cheap ERP" September 3, 2020 2.0 Pay a little more get way better results..we spent a fortune on customizations for basic features of other programs. Pros After we spent almost same money as we paid for this program, we realize we could have purchased something better. Money we spent for customizations for things we assumed should be standard is crazy high and still not functioning..we have 50+ users and inventory is a mess, purchasing is a mess,.. Cons What you purchase out of box is not a functioning basic program..dont fall into price on the box..at the end you will spend same money as other expensive programs and result will be better and you will be less irritated. Alternatives considered [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) Reason for choosing Acumatica Cloud ERP not paying per user was the only reason.. Review Source Response from Acumatica April 26, 2022 updated 4/26/22-Thanks for continuing to work with Acumatica and your Partner team to make the most of your Acumatica solution investment. We continue to make improvements that customers ask for to enhance the user experience and provide best-in-class functionality. We appreciate your feedback and are thankful to have you as a valued Acumatica customer. - Kim @Acumatica. \*\*\* Thank you so much for sharing your honest feedback on Acumatica with the review on Capterra. We really appreciate you taking the time to let us know about areas that we can improve on. Would it be alright to have someone from our product/customer success team get in touch with you to go over the concerns? We really strive to provide the best support that we can so your input would really help to that effect. Thanks for considering, Kim Plank - kim.plank@acumatica.com DF Daniel F. Developer Construction Used the software for: 2+ years ### "Scalability" August 5, 2023 5.0 Pros The scalability through customizations is wonderful. You really can change the system to look and function exactly how you want. Cons The vastness can be overwhelming for new users. Review Source VR Verified Reviewer Operation Director Telecommunications Used the software for: 2+ years ### "Valued ERP" April 8, 2022 5.0 Very easy to implement Pros Sales order, purchasing, accounting I think Acumatica is easy to use by all level of user Cons If compare Acumatica with other softwares, functions are very limited. Reason for choosing Acumatica Cloud ERP Good customer service from local Acumatica agent. Review Source Response from Acumatica April 12, 2022 Thanks for the review on Gartner Digital Markets/Capterra! - Kim PB Peter B. Web Developer Retail Used the software for: 2+ years ### "Extremely Capable and Customizable Cloud ERP" February 29, 2024 5.0 Pros I appreciate Acumatica's intuitive UI, accessibility (all you need is a device with internet), and customizability. As a developer, I've also found the forums and docs to be extremely helpful. Cons Minor quality-of-life things can be a pain when using Acumatica daily. Things like getting logged out after a few minutes of inactivity, inability to change menu layout/sizing on some screens, etc. It's the little stuff that could be improved on. Review Source JS Jaskaran S. Manager Information Technology and Services Used the software for: 1-2 years ### "Acumatica is an efficient cloud based ERP platform" June 14, 2023 4.0 The cloud-based nature of Acumatica allows users to access the system from anywhere, at any time, using any device with an internet connection. Pros The platform offers a wide range of modules and integrations, enabling organizations to adapt and scale as their business evolves. Acumatica has strong integration capabilities, allowing businesses to connect with various third-party applications, such as CRM systems, e-commerce platforms, payment gateways, and more. Cons The cost structure typically includes licensing fees, implementation costs, and ongoing subscription fees based on factors such as the number of users and modules required. Review Source MT Mike T. head of business ops and MIS Consumer Goods Used the software for: 2+ years ### "Okay ERP system if you cannot use Oracle, Netsuite, SAP on Demand" April 5, 2022 3.0 I don't like the reliance on VARs to do all the implementation and support. Most VARs are small so they have at best 1-2 staff who really know the application. Seems better for Acumatica to have a central, core group of specialists at Acumatica who can handle technically challenging implemenations and support issues. My VAR struggles on an issue, ends up having to check w other VARs and resources which ends up costing me more time and money. Pros we are in cannabis industry, so only options we have at mid tier are Acumatica and Microsoft. Cons I'm thinking of moving over to Microsoft. They seem to put more resources into development, support and the ecosystem. Review Source Response from Acumatica April 12, 2022 Hi Mike - We appreciate the feedback on Acumatica. Would it be OK if someone from our product/customer success team gets in touch with you to go over the concerns? We really strive to provide the best support and product that we can so your input would really help to that effect. Thanks for considering, Kim Plank - kim.plank@acumatica.com AS Arthur S. Inventory Supervisor Warehousing Used the software for: 2+ years ### "Improve inventory management " April 13, 2025 5.0 The system has helped to improve accuracy and efficiency in my job. Pros It has become more efficient and easier to use. Cons It takes time to learn all of the function, because it was so many. Review Source Response from Acumatica August 8, 2025 Hi Arthur! Thanks for updating your review. We're happy to hear how much more efficient and easier Acumatica has become as you've gained more experience. We look forward to hearing how accuracy and efficiency continues to improve in the future! RM Ron M. President Wholesale Used the software for: 1-2 years ### "Acumatica is the best alternative for mid-size businesses" February 8, 2024 5.0 Acumatica replaced our legacy system smoothly and we appreciated the benefits of the changes immediately. i looked at several other ERP's from QuickBooks to NetSuite and Acumatica was by far the best alternative Pros Acumatica is flexible and very reasonably priced. it has many valuable features built in and works well with other applications Cons It takes a lot of expertise to configure Acumatica for a mid-size business. A good partner is critical Reason for choosing Acumatica Cloud ERP Best scale for a mid-size business for reliability, flexibility, features and price Review Source VR Verified Reviewer Acumatica consultant Information Technology and Services Used the software for: 1-2 years ### "Acumatica review" February 1, 2023 5.0 Pros Automation and integration amongst various modules Cons the payroll module when I tried to get on with it it seem to be complicated Alternatives considered [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) Reason for choosing Acumatica Cloud ERP Future proof Review Source MH Melissa H. Office Manager Furniture Used the software for: 2+ years ### "Review1" August 10, 2023 5.0 Pros There is Stability and ease of use - customization ability Cons Slowness after time - GI screens take a long time to pull up all data when searching Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Stability Review Source DW Doug W. President Warehousing Used the software for: 2+ years ### "Review" July 28, 2023 1.0 Pros Nothing outstanding. Support is fair. Screens OK. Cons Horrible inventory control features. Poor report functions Review Source Response from Acumatica October 11, 2023 Hi Doug, thank you so much for sharing your feedback on Acumatica. We are very sorry to hear about your experience so far. Could we have someone from our product/customer success team get in touch with you to discuss and address your concerns? VR Verified Reviewer Sales Manager Information Technology and Services Used the software for: 1-2 years ### "The right ERP for growth" September 30, 2022 5.0 Excellent - Great customer support services from Acumatica staff, Tech Future Proof Pros Scalability - you can start small and grow your business with Acumatica which provides a quicker ROI, Cons Cost - especially when comparing with entry level products; Switched from [Sage Construction Suite](https://www.capterra.com/p/154874/Sage-Construction-Suite/)[AutoEntry](https://www.capterra.com/p/227227/AutoEntry/) Service from Sage was not as good, at times we had down time. Acumatica offered better support and value for money on functionality of the software - and the great support from their team Review Source VR Verified Reviewer Account Manager internee. Accounting Used the software for: 2+ years ### "Highly recommend software ." September 7, 2022 5.0 all the inventory management and reports were taken by using this software Pros The features avaliable for inventory management and financial reports is unbelievable. Cons little bit difficulty to understand functions. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.