# Page 2 | Acumatica Cloud ERP Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Acumatica Cloud ERP the right Enterprise Resource Planning solution for you? Explore 243 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews

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Acumatica Cloud ERP

4.4 (243)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Acumatica Cloud ERP

## Showing most helpful reviews

Showing 26-50 of 243 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JD

Justin D.  
Controller  
Construction  
Used the software for: 6-12 months

### "Good processes, great potential, but poor reporting."

January 27, 2026

4.0

We had a rough start with our implementation. We have used it for a year now and are still trying to get the functionality (reports) we had in our old ERP. I believe the system has a lot of untapped potential and I look forward to being more proficient in building my own reports.

Pros

The ability to customize and build reports, GIs, and dashboards. The processes are solid and intuitive.

Cons

The out of box reports are deficient. For example the P&L which should be the most basic ERP report is way too summarized. Should have the option to run summarized or detailed without having to first build an ARM report.

Alternatives considered

[Sage Intacct](https://www.capterra.com/p/76/Intacct/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/)

Reason for choosing Acumatica Cloud ERP

Ease of use, no code low code functionality, and ability to run certified payroll reports.

Switched from

[ProContractor](https://www.capterra.com/p/251833/ProContractor/)

Sunsetting our version for an expensive cloud platform. Not impressed by its functionality and it took way too long to get support.

Review Source

ML

MIchele L.  
Senior Accountant  
Construction  
Used the software for: 1-2 years

### "Why Acumatica is a great tool for your business"

January 27, 2026

5.0

I am in the financing accounting department see your accountant for a large construction company, and really like the ease of abuse I like being able to train our technicians on how to eat the mobile aspect of document in order to record their time. I can work from anywhere with Acumatica cloud ERP and that is really freeing.

Pros

I like the ease of use, financial reporting is very comprehensive and provides important details at the click of a button. It has various roles of security level so you can really lock down the system to keep confidential information in the right hands. My company just recently wrote out the inventory management tool and are quite happy with what we’ve done so far within the last three months.

Cons

I haven’t really found anything that I dislike about Acumatica. I think it’s more about the VAR. Our company is going to be looking into directly sourcing with Acumatica support versus using a VAR in the future.

Review Source

TS

Tyler S.  
Director of IT  
Retail  
Used the software for: 1-2 years

### "Acumatica - Ready to Scale for Growth"

January 26, 2026

5.0

Overall our experience has been extremely positive and we have seen a large growth in revenue as well as our ability to close month end in a few days instead of the entire month.

Pros

What I like most about Acumatica ERP is the flexibility for it to adapt to our changing business needs. We have grown from a single-stream e-commerce business to a multi-channel retail distributor. Acumatica has allowed us to grow and scale with ease.

Cons

It forced us to rethink our broken business processes to ensure our data integrity. We weren't ready for some of the difficult team conversations this brought up. In the end though we are in a much better place.

Alternatives considered

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)

Reason for choosing Acumatica Cloud ERP

Acumatica gave us the integration and scale needed for our business strategy.

Review Source

Carol E.  
Materials Management  
Consumer Goods  
Used the software for: 1-2 years

### "Three years in and going strong. "

January 26, 2026

5.0

I love having a single source of truth for our organization that unites sales, operations, marketing, finance and leadership with real time data.

Pros

The low level of skill entry required to get most users off the ground with using the software, while the actual implementation required some skill and expertise the end user can simply log in and use it right away.

Cons

Nothing comes to mind at this time, there was very little difficulty with Acumatica during the implementation process or during the utilization of the software since go live.

Switched from

[FACTS](https://www.capterra.com/p/148464/FACTS/)

FACTS was no longer capable of supporting the growth we were experiencing and was in fact limiting our ability to continue to grow.

Review Source

MA

Megan A.  
VP of Corporate Services  
Retail  
Used the software for: 2+ years

### "Acumatica review"

January 27, 2026

3.0

It has had its ups and downs. We have been with Acumatica since 2017 so we feel like we carry a lot of legacy issues.

Pros

The open api ability to integrate a lot of systems and processes. This is impotent due to the complexity of the hospitality business.

Cons

Upgrades with customizations get very expensive. It takes awhile for new aspects to really work. It is known never to upgrade to the latest build because of all the bugs. Staying ahead of the game in technology.

Alternatives considered

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)

Reason for choosing Acumatica Cloud ERP

Pricing at the time was the big factor in our decision

Switched from

[Magstar TOTAL Retail](https://www.capterra.com/p/145414/Magstar-TOTAL-Retail/)

Upgraded technology. We needed more from a system than what we had.

Review Source

TM

Tamara M.  
Enterprise Improvement Director  
Consumer Goods  
Used the software for: 2+ years

### "Loving the ability to continuously i.prove!"

January 27, 2026

5.0

Great. We are finally over the new to Acumatica hump and are now focused on continuous improvement. Learn something new every time we visit the Summit.

Pros

Easy for new users to use. Has allowed us to grow the business and decrease headcount. Improve our Fross Margens

Cons

How often have to upgrade our systems. The integration with our wms system is costly and difficult to get updated.

Alternatives considered

[SAP Business ByDesign](https://www.capterra.com/p/77379/SAP-Business-ByDesign/)

Reason for choosing Acumatica Cloud ERP

Better user experience liked the CRM module

Switched from

[FACTS Student Information System](https://www.capterra.com/p/10027963/FACTS-Student-Information-System/)

Not able to scale with the growth of our company

Review Source

SW

Sharon W.  
System Administrator and Logistics Manager  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Acumatica Experience"

January 27, 2026

5.0

Great experience since 2018. We have launched 4 branches in Acumatica and now we are ready to dig deeper into reporting, dashboards, etc.

Pros

User friendly, easy to train others, reporting and dashboards. Add ons, such as AcuContainer and Velixo

Cons

Provide more training for behind the scenes, customer service wait times. We need faster response time from our provider.

Switched from

[VISCO](https://www.capterra.com/p/27088/VISCO/)

outdated, a lot of manual work outside the system.

Review Source

JR

John R.  
Software development manager  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "The developer-friendly erp"

January 27, 2026

4.0

We enjoy using aquatica both out of the box and as a platform for customization and backend to custom applications. It’s been a strong net positive for our business.

Pros

Customizability on multiple levels: low code/no code and developer access. Mostly intuitive, interfaces and processes.

Cons

Easy customizability leads to hard to profile performance problems, and an almost unusable report designer

Alternatives considered

[Epicor Eclipse](https://www.capterra.com/p/185698/Epicor-Eclipse/)

Reason for choosing Acumatica Cloud ERP

Customize ability and developer access to a modern tech stack

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Previous solutions underspecced and unscalable

Review Source

JS

Jelena S.  
Business systems manager  
Construction  
Used the software for: 2+ years

### "2026 Acumatica Review. "

January 27, 2026

4.0

We are struggling to get by from the operations team. Our finance team and accounting team are the heavy users as well as the contract team, but we’re struggling to have operations seeing the value ad of using Acumatica. It is not his number as it sells itself to be.

Pros

Financial reporting, and ease of use. Transparency across apartments when it comes to the life cycle of a project from inception/opportunity won to final invoicing.

Cons

Having to work with a VAR, instead of going directly through the product team. We don’t believe that our VAR really understands fully how we run our of business and how best to support us, especially in the time of release upgrades and new features coming out.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[Sage 100](https://www.capterra.com/p/227232/Sage-100cloud/)

Costs and functionality. Merging two companies into one. Liked the licensing model.

Review Source

BW

Ben W.  
Director of hr and finance  
Wholesale  
Used the software for: 2+ years

### "A great change"

January 28, 2026

5.0

Overall we have been very pleased with our Acumatica implementation. It has really allowed us to modernize our systems and processes.

Pros

The connectivity to our other solutions. The ability to quickly and easily create GIs that allow us to see current and relevant information.

Cons

Currently we are experiencing challenges with visibility to landed costs. We have also experienced a lot of issues with Infios edges connection to Acumatica.

Alternatives considered

[Dynamics 365 Business Central](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/)

Reason for choosing Acumatica Cloud ERP

Cost and performance. The flexibility to customize the system.

Switched from

[EBMS](https://www.capterra.com/p/174005/EBMS/)

Speed and modernization of the system. Connectivity with other systems.

Review Source

BH

Blake H.  
accountant  
Telecommunications  
Used the software for: 1-2 years

### "Acumatica 2026"

January 26, 2026

4.0

Overall very happy. Support has been great. Not to many things that I would change. Just Bank Recs. I love the safety of not being able to hit the wrong subsidiaries and keeping the data true.

Pros

That it can do all the things without having to rely on other softwares. Also the support we have received

Cons

Bank Reconciliations. We use multiple banks and have multiple bank accounts within those. We don't have it set up to record ach payments and things automatically. One of the banks can't even do that so bank recs are pretty rough

Switched from

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)

couldn't naturally do what we needed without lots of customizations

Review Source

WP

Will P.  
CFO  
Consumer Goods  
Used the software for: 2+ years

### "Great System! "

January 27, 2026

5.0

Overall, it’s a versatile system with a supportive ecosystem. I love the new things coming. I’m optimistic our business will continue to grow with this tool.

Pros

It’s very intuitive. A lot of support using the system as well. The financials are helpful, and the reporting really benefits our team.

Cons

The early days were rough. GI’s use to run really slow. Now things are great. We’re very happy with the system.

Alternatives considered

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)

Reason for choosing Acumatica Cloud ERP

Manufacturing capabilities was our main draw.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Scaling company needs impacted our decision.

Review Source

DD

Derek D.  
Finance Systems Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "One year in with Acumatica"

January 27, 2026

5.0

We had a very smooth implemention! Learning to use the product was easy, honestly we had more issues restructuring our chart of accounts rather than learning to use the system.

Pros

Easy to learn. There are a ton of low/no code customizations that make it easy to configure so that it works for your environment.

Cons

Some limitations with report creation and distribution out of the box, but there are a ton of add-on products that were able to fill those gaps (check out Velixo)

Alternatives considered

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[Dynamics 365 Business Central](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/)

Reason for choosing Acumatica Cloud ERP

Better fit for our organization's size. Other options were more geared for larger orgs.

Switched from

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)

Wanted to switch to modern SaaS based solution.

Review Source

CD

Christian D.  
Director of Internal Operations  
Construction  
Used the software for: 1-2 years

### "almost there."

January 28, 2026

5.0

We are still working through the challenges but we are overall satisfied and hopeful for the items that we still have to incorporate.

Pros

visibility into all aspects of a project from one screen with tabs to bounce around to different areas within that project.

Cons

implementation was difficult and we are still working through items that were not configured properly and causing issues in the data. Also need to have descriptions added back in to the cost projections by date this is creating errors and adding time to this task.

Alternatives considered

[Sage Intacct](https://www.capterra.com/p/76/Intacct/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/)

Reason for choosing Acumatica Cloud ERP

Was geared more towards construction and checked all the boxes more tied to certified payroll

Switched from

[ProContractor](https://www.capterra.com/p/251833/ProContractor/)

Our old erp was being sunset and it was time to make a change

Review Source

CO

Colleen O.  
Accounting Supervisor  
Insurance  
Used the software for: 6-12 months

### "Acumatica Review"

January 27, 2026

4.0

Overall it has been positive. A lot of learning required and our team has had to do a lot of heavy lifting to get to understand the system and its capabilities.

Pros

The ability to get access to data through GIs and modifying ARM reports. Velixo which is a Acumatica add on is an amazing tool that allows for flexibility on the fly.

Cons

That any AP Bill has is entered into the system must be tied to a posting period. This has created manual processes to compensate. We can have many approvers that are required to approve and it can take a long time or no time at all. We should be able to decide what period to post the invoices to the GL.

Alternatives considered

[Sage Intacct](https://www.capterra.com/p/76/Intacct/)[Dynamics 365 Business Central](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/)

Reason for choosing Acumatica Cloud ERP

We felt that it had a decent user interface that was easily navigable.

Switched from

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)

Old version that wasn’t in the cloud. We previously had someone on staff that handled the system and if more support was needed they would need to come on site.

Review Source

HL

Hannah L.  
Account Manager  
Retail  
Used the software for: 1-2 years

### "ACU Review "

January 27, 2026

4.0

Positive. The transfer to Acumatica required and still requires we look at our process to ensure their is not a more stream lined option.

Pros

Acumatica provides us with the flexibility to track our business and create new repo to find where improvements need to be made.

Cons

With the amount of updates to different screens it can be hard to keep up with what else we could be doing in Acumatica and what customizations we already have that are now in the base system.

Switched from

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)

We used Microsoft AX but Microsoft would no longer support us on the system due to the lack of updates pushed through.

Review Source

VR

Verified Reviewer  
Manager  
Renewables & Environment  
Used the software for: 1-2 years

### "Acumatica - A Complete Package"

July 30, 2025

4.0

My overall experience with Acumatica cloud ERP is good as it allowed to get all rid many external applications and I had major functions under one roof. Secondly, it's user interface is very easy to understand and does not bore you after extended use.

Pros

The best I like about Acumatica is it's integration of various modules and how it can be used to find audit trail.

Cons

It lacks visual appeal and the reports and as far as the pricing is concerned, it does not deliver based the value being charged.

Switched from

[Sage 100](https://www.capterra.com/p/227232/Sage-100cloud/)

Sage 100 was not a cloud based server, and needed to connect through a VPN. It seriously lacked in inventory management and it did not have many functions which are now available in Acumatica.

Review Source

Response from Acumatica

August 4, 2025

Hi There! Thanks for reviewing your experience using Acumatica Cloud ERP. We're happy to hear how the integrations of our modules have enhanced your experience and allowed you to get rid of external applications.

MC

Megan C.  
Admin and Technologies Manager  
Publishing  
Used the software for: 1-2 years

### "Acumatica for Small Business"

October 7, 2025

4.0

Overall, acumatica has promoted a postitive shift in our organization and has allowed for a lot of automation and optimization.

Pros

I like how customizable the data views are. Using easy to use table joins, our financial reporting has never been easier.

Cons

The processing speeds are quite slow for our company which is small to begin with. Increased speeds could help us compensate for the low man hours.

Switched from

[Acumen](https://www.capterra.com/p/161867/Acumen/)

Acumen had limited functionality which no longer fit with our company.

Review Source

Response from Acumatica

October 13, 2025

Thank you for sharing your experience with Acumatica Cloud ERP. We're thrilled to hear that our customizable data views and table joins have made a positive impact on your financial reporting and helped drive automation and optimization within your organization. We also appreciate your candid feedback regarding processing speeds. We understand that performance is critical, especially for a growing business where every moment counts. Please know that our team is continuously working to enhance performance and ensure our platform is as efficient as possible for all our customers. We'd like to help you address this. A member of our support team will be reaching out to you directly to explore potential optimizations and ensure you're getting the most out of Acumatica. Thank you again for your valuable review and for being part of the Acumatica community.

AF

Alison F.  
Project Analyst  
Telecommunications  
Used the software for: 2+ years

### "Struggles are opportunities "

January 27, 2026

4.0

We have struggled to find an implementation partner who understands our business. Forecasting from the task level makes it too granular, and forecasting from the inventory ID leaves things too general. We would love to be able to forecast from a subtask!

Pros

The best part about Acumatica is how easily it can be customized, it is flexible, and it is closely integrated with Velixo.

Cons

If you are not implemented properly with right partner, you will struggle for years. It is also important that you have someone on staff to \[sensitive content hidden\] the change. The new UI should help a great deal.

Switched from

[Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)

I was not with the company when they switched.

Review Source

CG

CJ G.  
Accounting and Human Resources Manager  
Wholesale  
Used the software for: 2+ years

### "Acumatica is Awesome "

January 28, 2026

5.0

Excellent, it has made visibility for our departments better and hellped our senior management make quicker decisions for future growth

Pros

Ease of usability, clear reporting, customization. Being able to make GIs and Dashboards really makes reporting simple

Cons

It could be quiker on data processing. The time it takes to process certain things like MRP can be frustrating

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Our company outgrew quickbooks and we.needed a system that would allow us better management of all aspects of our company

Review Source

DQ

David Q.  
Business Analyst  
Construction  
Used the software for: 2+ years

### "My 2026 Review"

January 27, 2026

5.0

Been using it for over four years. Helped transition from Sage. I do report and GI customizations as well as user management and security.

Pros

Open licenses are great for getting the whole team involved. Easy to use and easy to extract data is great for external reporting.

Cons

No time system that covers our needs. We require punch in and out with approvals. Need daily lobor costs, even before payroll is processed

Switched from

[Sage 300](https://www.capterra.com/p/180283/Sage-300cloud/)

Needed improvement in project accounting.

Review Source

KC

Karen C.  
Accounting Manager  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "Acumatica the first year impression "

January 28, 2026

5.0

Over the past 10 months of usage,we are finding tje value and efficiency improving. It was a challenging implementation but as we learn to use this powerful system better, we are finding it is really improving our company's efficiency.

Pros

Acumatica provides powerful repirting tools, a great framework for better processes and is allowing our company to continue to grow.

Cons

There was a pretty steep learning curve. I also found the forms challenging to learn to customize. The credit card expense management could also be improved.

Alternatives considered

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/)

Reason for choosing Acumatica Cloud ERP

It seemed to fit out business model the best

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

We outgrew Quickbooks. It just couldn't meet our needs

Review Source

VR

Verified Reviewer  
Mechanical engineer  
Higher Education  
Used the software for: 2+ years

### "Full featured erp system, easy integration with BigCommerce"

January 28, 2026

4.0

Overall this system works great, very few issues arise and our retailer is extremely helpful for the times we run into issues

Pros

Acumatica is a full featured erp system that helps us with all aspects of our manufacturing company. Integration with website and etc are great

Cons

We need the ability to merge customers and sync to Bigcommerce, use customer contact email rather than the account email.

Switched from

[MISys Manufacturing](https://www.capterra.com/p/130378/MISys-Manufacturing/)[Sage 300](https://www.capterra.com/p/180283/Sage-300cloud/)

Cost and integration in a single system are the main reasons.

Review Source

AH

AMANDA H.  
Accounting Manager  
Retail  
Used the software for: 1-2 years

### "New Customer"

January 28, 2026

5.0

I am still learning everything that it has to offer. I recently took over another department so I am navigating quite easily through the new module.

Pros

Ability to switch between modules with ease. The ability to have multiple tabs working at the same time.

Cons

Once a document is released it becomes uneditable. It must be reversed then entered again and applied.

Switched from

[CYMA Financial Management](https://www.capterra.com/p/811/CYMA-Financial-Management/)

We wanted a web based system to allow for remote work

Review Source

EM

Ella M.  
Business analyst  
Wholesale  
Used the software for: 1-2 years

### "Acumatica for Distribution"

January 28, 2026

5.0

Acumatica has been a game changer for a company. We’ve been able to automate daily processes and work close, improving accuracy, and efficiency, allowing our team to manage exceptions.

Pros

\- Ease of use and the ability to customize and configure the software to fit our business needs. - Ability to automate and improve daily work flows in processes.

Cons

\- need for deferred revenue module for distribution. The current deferred revenue functionality did not fit our business needs. - inability to manage consigned inventory

Switched from

[Sage 100](https://www.capterra.com/p/227232/Sage-100cloud/)

We had hit a red block with Sage 100 and we’re looking for a software to take our company to the next level

Review Source

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