# Acumatica Cloud ERP Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Acumatica Cloud ERP Software - reviews, pricing plans, popular comparisons to other Accounting products and more.

Source: https://www.capterra.com/p/96371/Acumatica-Cloud-ERP

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# 

 Acumatica Cloud ERP Software Review 2026: Features, Integrations, Pros & Cons

Last updated on April 14, 2026

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Acumatica Cloud ERP

## What is Acumatica Cloud ERP?

Acumatica Cloud ERP is an accounting and business management solution that helps small and mid-sized businesses in every industry operate at peak performance with real-time insights. Acumatica offers powerful finance and business intelligence tools to streamline company-wide accounting processes. Track costs, control billing, and manage time/expenses with multi-currency support and powerful financial reports. Acumatica makes real-time financial data available anytime, anywhere, on any device. Harness this data to make informed accounting decisions, reduce workloads, close the books faster, accelerate growth, and transform how you do business in the digital economy.

## What is Acumatica Cloud ERP used for?

[Accounting](https://www.capterra.com/accounting-software/)[Inventory Management](https://www.capterra.com/inventory-management-software/)[Financial Reporting](https://www.capterra.com/financial-reporting-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 243 user reviews

Reviews sentiment

Positive

92%

Neutral

6%

Negative

2%

Pros & cons

Robust integration ecosystem

Flexible platform for expansion

High total cost of ownership

### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

-   Accounting / 2026
-   Business Management / 2026
-   Enterprise Resource Planning / 2026
-   Inventory Management / 2026
-   Manufacturing / 2026
-   Metal Fabrication / 2026
-   MRP / 2026
-   Order Management / 2026
-   Warehouse Management / 2026
-   Distribution / 2025
-   Financial Management / 2025
-   Financial Reporting / 2025
-   Supply Chain Management / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Acumatica Cloud ERP?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.acumatica.com&name=Acumatica Cloud ERP)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Acumatica Cloud ERP

4.4 (243)

VS.

[4.3 (684)](https://www.capterra.com/p/76/Intacct/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (242)

Ease Of Use

4.2 (7,685)

Value For Money

4.2 (218)

Value For Money

4.0 (6,595)

Customer Service

4.1 (227)

Customer Service

4.0 (6,300)

## Acumatica Cloud ERP alternatives

[3.9 (433)](https://www.capterra.com/p/174753/Sage-50cloud/reviews/)

Starting price

$124.42

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

72%

of reviewers

rated it above 4 stars

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

[4.3 (8,451)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

Starting price

$38.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/190778/QuickBooks-Online/)

Highest Rated

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

[4.5 (20,642)](https://www.capterra.com/p/174984/QuickBooks-Enterprise/reviews/)

Starting price

$2210.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)

[4.2 (2,042)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/135757/NetSuite/)

[View all alternatives](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/alternatives/)

## FAQs about Acumatica Cloud ERP

Overview

### What problems does Acumatica Cloud ERP solve?

Acumatica Cloud ERP solves disconnected business data, limited remote access, and manual handoffs between finance, operations, inventory, projects, and customer systems. Finance teams, operations leaders, construction firms, and growing multi-entity businesses use it to gain real-time visibility, faster month-end close, easier reconciliations, audit trails, and scalable workflows without replacing systems.

Answer based on 133 reviews

Overview

### Which roles and teams benefit most from Acumatica Cloud ERP?

Acumatica Cloud ERP is most used by finance leaders, executives, and operations teams that need unified visibility across accounting, reporting, and business performance. Controllers, CFOs, and accountants manage financial workflows, while presidents, founders, project managers, analysts, and IT teams use it to oversee operations, implementations, data accuracy, and cross-department planning.

Answer based on 239 reviews

Overview

### What company size and industries is Acumatica Cloud ERP built for?

Acumatica Cloud ERP is used by growing midmarket businesses, but reviewer data shows it serves small businesses most often at 76%, with construction leading industries at 20%. It also supports midsize companies at 17% and enterprises at 6%, with notable use in information technology and services at 10% and retail at 6%.

Answer based on 243 reviews

Features and Usability

### What are the key features of Acumatica Cloud ERP?

Acumatica Cloud ERP includes core features like accounting, accounts payable and receivable, sales order management, and financial reporting, plus differentiators such as customizable dashboards, open API integrations, mobile access, and workflow automation. Reviewers also highlight real-time data visibility, data import/export, and scalability for multi-company, growing operations.

Answer based on 73 reviews

Integrations

### Which third-party tools and platforms does Acumatica Cloud ERP integrate with?

Acumatica Cloud ERP integrates with BigCommerce, Microsoft Outlook, Salesforce Sales Cloud, StarShip, Aspire, Tableau, Paya, and Jitterbit. It also supports more than 50 integrations across ecommerce, shipping, payments, document management, and tax tools, including Adobe Acrobat Sign, Avalara, DocuSign, Dropbox Business, and Lightspeed.

Answer based on 62 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Acumatica Cloud ERP?

Acumatica Cloud ERP offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers say everyday users often get comfortable quickly with basic tasks, while new ERP users, admins, and implementers usually need more time for setup, customization, and advanced features. Ongoing self-learning is common after launch.

Answer based on 46 reviews

Getting Started and Support

### What customer support options does Acumatica Cloud ERP offer, and how do users rate the experience?

Acumatica Cloud ERP offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative support, and chat. User experiences are mixed: many describe support, partner guidance, and community resources as responsive and effective, while others report slow responses, high support costs, limited documentation, and heavy reliance on implementation partners.

Answer based on 43 reviews

Security

### How does Acumatica Cloud ERP handle data security and access control?

Acumatica Cloud ERP uses MFA, IP access restrictions, role-based security levels, and advanced security measures to protect data while supporting secure cloud access from anywhere. It also helps prevent users from hitting the wrong subsidiaries. Some reviewers note user security is not intuitive, password reset guidance is weak, and SSO is not included in the base package.

Answer based on 11 reviews

## Who uses Acumatica Cloud ERP?

Based on Capterra reviews from the past 2 years

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 126 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 126 reviews

Finance & Accounting

30%

Finance & Accounting

30%

Administrative

21%

IT & Software Development

17%

Consulting

8%

Others

24%

Top industries

Based on 126 reviews

Construction

54%

Retail

15%

Information Technology and Services

11%

Furniture

10%

Other

10%

## Pros and Cons

Robust integration ecosystem

93% positive reviews out of 41

Most reviewers find integrations extensive, highlighting seamless connections with third-party tools, open API architecture, and easy module linking.

nabil C

CONSULTING, 1 employee.

"What I like most about Acumatica Cloud ERP is its flexibility and scalability, offering a cloud-native platform with real-time insights, seamless integrations, and customizable features."

High total cost of ownership

67% negative reviews out of 30

Most users comment pricing involves significant expenses for licensing, customization, and ongoing maintenance, challenging for smaller organizations.

Gurpreet S

Manager, 11 - 50 employees.

"The costs associated with licensing, implementation, customization, and maintenance can be significant."

Flexible platform for expansion

100% positive reviews out of 30

Most reviewers describe business growth and scalability as supported by adaptable processes, real-time insights, and customizable features that evolve with organizational needs.

Dominic A

Head of Analytics, 51 - 200 employees.

"The system has ultimately provided our business with improved real-time visibility, better automation capabilities, and the flexibility to scale as we grow."

Remote access and mobility

96% positive reviews out of 25

Most users report cloud accessibility enables work from any location or device, with real-time data and secure, convenient system access.

Harkirat S

Marketing Coordinator, 51 - 200 employees.

"Acumatica operates on the cloud, providing users with any time, anywhere access to their data."

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Billing & Invoicing

4.3 (77)

88.31% of 77 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Financial Reporting

4.0 (54)

88.89% of 54 reviewers that rated this feature as important or highly important

Generate reports to assess the financial performance of an organization

Inventory Management

4.1 (53)

69.81% of 53 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

General Ledger

4.4 (46)

100.00% of 46 reviewers that rated this feature as important or highly important

Centralized accounting record which tracks all financial transactions

Income & Balance Sheet

3.8 (44)

84.09% of 44 reviewers that rated this feature as important or highly important

A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time

Order Management

4.2 (41)

85.37% of 41 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

Acumatica Cloud ERP 329 features

Generate, file and review 1099 tax forms for IRS (Internal Revenue Service)

Outsource and manage third party logistics

Track 401(k) participant contributions and employer match

Regulate who can view information within the system

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Track money owed to a company's creditors/suppliers

Track outstanding invoices and the money owed from clients

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Route documents and other data through one or more stakeholders for review and approval

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Automatic update of information / software

Automatically create schedules based on business needs or employee availability and qualifications

Setup and send recurring or automated bills

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Manage customer orders that cannot be filled immediately due to out-of-stock items

Compare and match accounting/financial records with corresponding bank statements

The ability to identify a barcode on or within an image or packaging

Scan barcodes to ensure accurate pricing and label tracking

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Software's ability to perform similar action on multiple similar files simultaneously

Record employee's benefit plans and selections throughout career progression

Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison

Create, manage, and send invoices or bills to customers

Material list of manufacturing parts and associated costs

Create bills of materials

Manage and monitor spending to align with the financial constraints or goals

Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure

Track actual spending to ensure it's in line with the planned budget

Create budgets based on historical data and future projections

Technological processes and strategies used for collecting, managing, and analyzing organizational data

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Track all information required to develop and sell lots in housing projects

Track and manage schedules and meetings via an integrated calendar

Notifications/alerts for upcoming events or tasks

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Determine and plan production capacity based on changing demands

Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period

Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances

Create and manage digital catalog of products/services with their details, specifications, and price

Track and monitor efficient handling of all changes/transitions

Tracks all change orders submitted across projects and updates the budget to reflect the most recent costs

A financial statement that lists a company's accounts and details the account type and balance

Print paychecks issued to confirm payment of wages or salary

For chemical engineering/manufacturing

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Track all company interactions with current clients

Provides a channel for team members to share media files, communicate, and work together

Specialized for organizations who focus on commercial projects and processes

For commercial and industrial purposes

Tracking, calculating, and paying commissions and earnings to employees

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Configure existing workflows to meet your organization's needs

Combining loans, assets, liabilities, and other financial data from multiple subsidiary companies into one entity for reporting

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Track, store, and access client contracts or licenses

Specialized for general contractors/sub-contractors (those who conduct work on a contract basis)

Collection of data related to the costs associated with various items, products, services, or activities

Forecast the cost and resources required to complete a project

Manage budgets, track and optimize spending and align capacity to workload demand

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Change one currency to another based on real-time rates/values

Record customer information, purchase history, and other notes

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Store and organize information about customers and previous interactions

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Creation and customization of dashboards

Analyze survey results via statistical testing or crosstabs directly within the software

Process of gathering, measuring, and analyzing accurate data

Import and export data to and from software applications

Protect sensitive data for digital privacy

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Graphical representation of data

Forecast customer demand using historical insights and simulations

Digitally deposit correct payroll amounts into individual employee's bank accounts

Track products that are for sale at a reduced price or part of coupon promotions

Manage sending personnel and resources to a site as needed

Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc.

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Manage product specific documents in a categorized order

Assemble applications and processes by dragging over and arranging pre-built components

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Transfer of data from one computer system to another

Electronically collect payments for goods or services

Digitally sign online documents

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Pre-made examples and templates for emails

Electronic storage of staff/employee contact information and job status in a centralized repository

Track employee schedules, availability, and performance across projects and tasks

Centralized storage for employee data, records, and performance metrics

Convert data into a code for security

Helps users manage the maintenance of assets; offers reporting to identify areas for improvement

Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed

Track the location of specific equipment at all times

Integrate with existing ERP systems

Estimate expected cost based on various factors before a project begins

Monitor and record expenses such as purchases or charges incurred

Monitor expiration dates for inventory items

Public or private sharing of digital files such as documents, audio/video, images, and more

Store and access documents, forms, and photos in one centralized place

Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk

Bring together financial information by collecting data from multiple ledgers and close financial processes

Plan, manage, and track the financial activities of an individual or organization

Generate reports to assess the financial performance of an organization

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

Calculate the cost of each item in a recipe

Follows the movement of a food product and its ingredients through all steps in the supply chain

Primarily serving architecture, engineering, and construction industry professionals

Intended to be used by manufacturers

Software for metal fabrication

Specialized for organizations who focus on residential projects

For Retail Stores

Designed for small businesses

Form predictions based on past and present data/trends

Manage and optimize formulas/recipes for specific requirements.

Manage revenue acquired through grants, donations, and other sources (accountability vs. profitability)

Centralized accounting record which tracks all financial transactions

Use AI to generate content in the form of text, images, videos, etc.

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Information, data and reports that are being tracked over time

Automates core HR functions such as talent management, employee evaluation and learning management

Management of inbound and outbound shipments in the context of international trade

Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site

A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time

Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.)

Track interaction history by documenting conversations for contacts

Cross-checking financial records with physical inventory counts and records

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Maintain and control the stock level of inventory

Track stock count levels to manage product reordering

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Manage and handle financial assets as well as other investments.

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Creation, processing, verification, and execution of invoices till the payment is made

Collect, organize, and track inventory/product data including item numbers, descriptions, etc.

Calculate total itemized costs, including initial costs and any changes

Manage and track all job information and associated tasks

Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Group and package individual but related items as one package set

Tracking the status of previously identified performance measurements

Automatically identify and save contact information of potential customers

Manage the process of attracting and converting business prospects into leads

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Score a lead on their quality or likelihood to buy based on certain behaviors

Identify the physical location of an individual, asset, device, etc.

Track product batches using identification labels or lots

Manage, maintain and track the performance of assets and equipment

Schedule predetermined or ad hoc maintenance services and labor requests

Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations

Supports the effective planning of manufacturing production based on materials, labor, and machinery.

Automate workflows and trigger campaigns based on customer actions

Generate and send material orders from estimates directly to suppliers

Material requirements planning software manages the scheduling and inventory control for manufacturers.

Process of planning, procuring and controlling material flows along with supplier evaluation and shipping

Access software remotely via mobile devices

Access the system via a mobile application

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage the accounting and financial aspects of multiple locations or companies in a single location

Manage and handle various international currencies

Manage and support multiple languages

Also known as indented BOM, a hierarchical representation of components, assemblies, and subassemblies needed to manufacture a product

Manage and support multiple locations

Ability to handle several projects simultaneously

Tracks and processes online orders

Accept and process online payment transactions

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Manage the process of receiving, preparing, and delivering orders for goods/products

Manage and track customer orders for goods, investments, or any other purchases

Send / receive, process, and execute orders

Set up routing rules that connect sales channels with warehouses to minimize order processing time

Track orders throughout the fulfillment process

Automate order processes to improve operational efficiency in fulfillment, shipping, and more

Track parts inventory levels and manage re-stocking

Swipe a credit card or manually process payments while with the customer in the field

Accept, record, and reconcile financial transactions

Manage employee salary processes, data, taxes, and records administration efficiently

View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more

Organize and manage the accomplishments and development of employees or performance of applications or systems

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Manages, automates, stores, and tracks permits to ensure regulatory compliance for multiple industries

Pick and route items from inventory locations to their designated destinations

Accept and process customer payments for products or services using hardware and software

Integrates with point of sale (POS) systems

Predict future data based on historical data sets

Calculate rule-based prices for a product/service

Track and manage the profit margin between the cost of a product and its selling price.

Tool used to determine accurate pricing and product eligibility for borrowers

Streamlining repetitive tasks and activities through automated and predefined workflows

Organize and manage all processes/procedures involved in purchasing goods and/or services

Present a catalog of inventory that customers can view

Capture, organize and track product-specific data and information in a centralized location

Ability to link barcodes or serial numbers with specific items for identification

Manage the end-to-end production process for manufacturing operations

Plan and schedule the use of production resources

Track the production of materials and items over certain periods or seasons

A type of financial statement used to record and report an organization's revenues, costs, and expenses over a specific amount of time

Reporting on how each user, task or process has advanced since its initiation

Manage and track financials on a project-to-project basis

The process of estimating and tracking the expenses incurred for a specific project

Plan and coordinate all the resources, costs and time needed to execute assignments

Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints

Identifying critical tasks that make up a project and assigning start and end dates for each

Measure time to completion or hours worked for projects

Monitor the progress of projects from start to finish

Estimate or forecast of a future scenario based on the study of present trends

Design, communicate, and distribute incentives to perform a specific action

Create, send, and track purchase orders and their statuses

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Ensure that quality requirements and standards are met across production processes

Focuses on improving processes by collecting data and spotting bottlenecks or other challenges.

Generate quotes or estimates for customers

Track the availability of raw materials in the production lifecycle

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Upload, track, and submit receipts in a central database

Manage all receiving processes within a warehouse

Managing orders that a customer purchases repeatedly and regularly

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Manage compensation for out-of-pocket expenses incurred by an employee, client or another party

Timed notification for any upcoming task, deadline, appointment, or activity

Purchase and replenish product stock based on inventory levels and needs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Enables creation, management, and tracking of product requirements & features during product production/development

Assign available resources to various projects and tasks

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Allocate and manage resources, such as employees, equipment, facilities, and other assets

Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process

Manage sales in retail stores

For retailers

Track and facilitate returns of products sold

See what items have been returned

An accounting principle that identifies the specific conditions in which revenue is recognized and determines how to account for it.

Organizes and stores history of RFIs (request for information) & submittals, tracks date/time and whether a response has been received

Finding the most optimal routes for drivers based on various factors and constraints

Plan daily routes to optimize employee scheduling and provide directions

Identify and assess hazards to ensure the well-being of employees, assets, and the environment

Oversee various functions of the organization while balancing and optimizing supply and demand

Track in detail how users interact with your campaigns and pages (scrolling, button interactions, etc.)

Ensure that quotes/invoices are correct before sending to customers

Automate processes to manage leads, contacts, opportunities and sales activities

Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports.

Managing activities & processes related to planning, coordination, implementation, control, and evaluation of sales performance.

An order generated by a seller to a customer, containing details about products or services

Pipeline view and tracking lead status

Reports specific to sales analysis for trends and strategies

Calculation of consumption tax imposed on the sale of goods/services

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Develop potential scenarios to identify risks and opportunities

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Group leads or contacts based on their specific characteristics

Online portal through which end users can access the system, manage tasks, or obtain information

Allow users to create their own reports and financial statements

Track and assign specific serial numbers to products

Track work performed and resources used for past customers, sites, or assets

Set and monitor service level agreements to ensure timely response and resolution

Generate or print labels that contain shipping information for packages

Manage and track orders being shipped to customers

Create, manage, and share one level of an assembly with the entire product team

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Negotiate best prices and choose the right vendor for various purchases

Manage special order requested by a customer

Track the status over time for a request, process, asset, or transaction

Manage the buying, selling, and holding of stocks

At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them

Track information, qualifications, and contact details of subcontractors

Manage all supplier data and operations

Manage the planning and execution of supply chain activities

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Calculate tax and make deductions on gross income from sources like wages, investments or self-employment

Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors

Implementation of various strategies to manage tax obligations via planning and maintaining compliance

Oversee technicians and track their assigned work orders

Organize customer data and accounts by user or geography

Addition of necessary external data, applications, tools, or features

Set up connections to third-party platforms to improve business processes

Log and record hours worked and costs spent to assist in billing and invoicing

Track and manage employee time-off, vacation, and sick leave requests

Measure and track time including hours worked and paid time off (PTO)

Track the amount of time spent on a job or task

Interactivity between software and users by touching areas on the screen of display devices

Track and document the history, application, or location of an item or activity

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Monitor or audit historical and current transactions to analyze customer account activities

Organize and track the physical movement of goods from one location to another

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Request, track, and manage time off requests and vacation time

Vendor takes full responsibility for maintaining an agreed inventory of the material on behalf of the buyer

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Interact with data visualization elements, such as charts and graphs, to drill down into data

Automatically create and distribute W-2/1099 tax forms to employees.

Automatically subtract garnishments from wages

Manage and track operations and inventory within warehouses

Track the duration and expiration of warranty as well as any obligations under that warranty

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

A set of processes to optimize the productivity of its employees

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Features

4.3 (241)

4.3

Based on 241 reviews

## Pricing

Value for money

4.2 (218)

### Starting price

Free trial not available

Value for money

4.2 (218)

4.2

Based on 218 reviews

## Integrations

[

Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Docusign](https://www.capterra.com/p/121506/Docusign/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

Tableau](https://www.capterra.com/p/208764/Tableau/)

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## Support, customer service and training options

Customer Service

4.1 (227)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (227)

4.1

Based on 227 reviews

## User reviews

Overall rating

4.4

Based on 243 reviews

Filter by rating

5(128)

4(96)

3(14)

2(3)

1(2)

Mentioned topic

Sorted by most recent

MM

Monika M.

Controller

Construction

### "Review of Acumatica "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

January 28, 2026

Good It’s been a trouble starting out but we are slowly starting to see benefits. It’s still a long road but we will get there

Pros

Easy to use. Users like it. Lots to add. Seems yo be great fit for the future. But need to learn more

Cons

Multi company set up Deposit application At reversing payments Reports set up Not being able to do payroll for Canada including t4 filing and hr module

Switched from

[Sage 300](https://www.capterra.com/p/180283/Sage-300cloud/)

Innovation and ability to take out company further with new features

Alternatives considered

[Sage Intacct](https://www.capterra.com/p/76/Intacct/)

Reasons for choosing Acumatica Cloud ERP

Seemed more innovative and techy. Unlimited users

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RD

Rachel D.

Head of finance

Furniture

### "Flexible customisable system "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

January 28, 2026

Forward looking company always looking to improve and listen to customers. Great community of users to connect

Pros

Flexibility for importing data and reporting, ability to create generic inquiries and AI integration

Cons

Having to add partner packages which don’t always work seamlessly and getting to true landed cost for margin analysis

Switched from

[SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)

To grow business and ensure set up for efficient processes

Alternatives considered

[Dynamics 365 Business Central](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/)

Reasons for choosing Acumatica Cloud ERP

More flexible system to suit out business processes

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JB

Julie B.

VP

Construction

### "Newish Acumatica user"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 28, 2026

Excellent so far-one year and counting so we’re getting comfortable. Lite code solutions that we can implement creates value, while we rely on our VAR for more complex tasks.

Pros

Security, mobility, excellent WIP reporting included with the Construction module. Implementation with a good VAR

Cons

Single sign on really should be included in the base package-security shouldn’t be an add-on! Report Designer is powerfully but could be a lot more user-friendly.

Switched from

[Sage CRM](https://www.capterra.com/p/227247/Sage-CRM/)

[Sage 100](https://www.capterra.com/p/227232/Sage-100cloud/)

Move to newer mobile environment away from a legacy system

Alternatives considered

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)

Reasons for choosing Acumatica Cloud ERP

Why would I move from one legacy product to another legacy product?!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JE

Jordan E.

Ops

Machinery

### "Acumatica is a winner"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 28, 2026

Acumatica is the first ERP I would actually recommend to another business. I believe it can be whatever a business needs it to be.

Pros

It is customizable and has excellent out of the box functionality. I’m impressed with the new features and on-going development.

Cons

Work orders needs more functionality with outside processes and outside labor rollup. Our costs are not always accurate

Switched from

[Macola](https://www.capterra.com/p/10013402/Macola/)

I don’t know, I wasn’t T the company during the switch

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RG

Ruth G.

IT Product Owner

Food & Beverages

### "Let’s go for it"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

January 28, 2026

Excellent. Acumatica is very flexible and easy to use. It is intuitive which facilitates the work to be completed.

Pros

Simple esa in data view. The data use to validate processes is clear and simple to analyze as part of my role.

Cons

Access granting granularity. The process to grant or restrict an access is very difficult. It would be good to provide an easier way to do it.

Switched from

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)

Be upgraded, supported and standardized.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NS

Natty S.

Data Analyst

Computer Hardware

### "Good for mid size/manufacturing company "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 28, 2026

So far it’s been good. We just recently launched it 3 months ago. And it seems like it’s user friendly enough for all of our employees in different department

Pros

The low/no code in a lot of processes which make a lot of users who don’t have technical capabilities able to use the system easily

Cons

I still find it a bit hard sometimes to figure out where thing is (like specific screen, etc). Would be nice if it allows us to type some keywords related to the screen, and the screen shows up

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AG

Alex G.

Chief Operating Officer

Utilities

### "Alex Godfrey’s Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

January 28, 2026

Overall, I am very pleased with Acumatica. We are barely scratching th surface of what it is capable of, but I am looking forward to incorporating more of its functionality into our organization.

Pros

Acumatica helps us work more efficiently and effectively in accounting, finance, and inventory control.

Cons

Acumatica is a little complex and sometimes overwhelming when getting started for some user. Navigating the vast availability of customizations is heavy for some.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BW

Ben W.

Director of hr and finance

Wholesale

### "A great change"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

January 28, 2026

Overall we have been very pleased with our Acumatica implementation. It has really allowed us to modernize our systems and processes.

Pros

The connectivity to our other solutions. The ability to quickly and easily create GIs that allow us to see current and relevant information.

Cons

Currently we are experiencing challenges with visibility to landed costs. We have also experienced a lot of issues with Infios edges connection to Acumatica.

Switched from

[EBMS](https://www.capterra.com/p/174005/EBMS/)

Speed and modernization of the system. Connectivity with other systems.

Alternatives considered

[Dynamics 365 Business Central](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/)

Reasons for choosing Acumatica Cloud ERP

Cost and performance. The flexibility to customize the system.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EM

Ella M.

Business analyst

Wholesale

### "Acumatica for Distribution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 28, 2026

Acumatica has been a game changer for a company. We’ve been able to automate daily processes and work close, improving accuracy, and efficiency, allowing our team to manage exceptions.

Pros

\- Ease of use and the ability to customize and configure the software to fit our business needs. - Ability to automate and improve daily work flows in processes.

Cons

\- need for deferred revenue module for distribution. The current deferred revenue functionality did not fit our business needs. - inability to manage consigned inventory

Switched from

[Sage 100](https://www.capterra.com/p/227232/Sage-100cloud/)

We had hit a red block with Sage 100 and we’re looking for a software to take our company to the next level

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PB

Peter B.

Business Analyst

Biotechnology

### "Acumatica 2026"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 28, 2026

Acumatica has been a wonderful relief from an old legacy ERP system. We now have a single source of truth to rely on for accurate business insights

Pros

The customizability, allowing the user to alter the system to fit the exact needs of use. This is the best part of Acumatica in my mind.

Cons

There is occasionally a lack of documentation for certain problems. This comes with the territory of being custom for each industry.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/)

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Popular comparisons

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