# Page 9 | WhatsUp Gold Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is WhatsUp Gold the right Network Monitoring solution for you? Explore 227 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/96050/WhatsUp-Gold/reviews --- WhatsUp Gold 4.5 (227) [View alternatives](https://www.capterra.com/p/96050/WhatsUp-Gold/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 9 - Reviews of WhatsUp Gold ## Showing most helpful reviews Showing 201-225 of 227 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JM Jay M. Director for Technology Education Management Used the software for: 6-12 months ### "Appreciation" November 30, 2020 5.0 Pros Thanks for providing a fantastic monitoring solution for our network. Cons No issues were found as of yet. We appreciate the support we receive. Review Source CK Carl K. Application Engineer Government Administration Used the software for: 2+ years ### "Excellent Product!" September 11, 2020 5.0 I've not only enjoyed the product, but the technical support is very helpful. Pros I've been using this product for many years to monitor uptime on my servers and web sites. It's easy to use and configure. I get email alerts when a server or website stops responding. It does a lot more than this, but these are the most important features for me. Cons Sometimes when organizing items on the screen I accidentally move wrong and then all my server/website objects end up in strange places on the screen. Review Source Response from Progress Software October 7, 2020 Thank you for the review and for being a valued customer. RD Robert D. Network and PowerSchool Administrator Primary/Secondary Education Used the software for: 2+ years ### "Long time user" November 3, 2020 5.0 Pros The feature that we leverage most is device dependencies. If an entire network segment goes down, we can filter out the noise of the unreachable devices behind the problem device which leads us to the root of the problem faster. Cons When you are adding devices you have to pay attention to the default settings which could easily have you scan for more devices than necessary. In a business, this may not matter much. But in a school district, we have thousands of devices that we do not monitor. Review Source HT Hunter T. System Administrator Utilities Used the software for: 2+ years ### "Good prodcut for monitoring" October 29, 2020 5.0 Pros Discovery scans to quickly pull in assets from network and get them managed. Cons Bulk editing is cumbersome and import from lists does not work well. Review Source DL Dat L. Programmer analyst III Government Administration Used the software for: 2+ years ### "It does want what i need it to do" August 20, 2020 4.0 Pros Netflow integration, alert notifications, ease of use Cons Time to time sluggish response on the webgui Review Source Response from Progress Software September 17, 2020 Thank you for the review and for being a valued customer. PG PAolo G. Network and Systems Administrator Electrical/Electronic Manufacturing Used the software for: 2+ years ### "WUG Product review" January 14, 2021 4.0 Satisfied for our needs. Pros The software is very stable. Upgrades are easy. Visual consistency. Cons There is many options therefore requiring research when wanting to perform a task. Review Source MW Maggie W. AAPO Used the software for: 2+ years ### "Makes our job easier all and all! Easy to monitor across departments. " April 4, 2018 5.0 Pros Clear, easy user interface. The customization options. We like that it allows various managers to log into a portal and monitor only those devices that are relevant to their departments. Cons More options for training would be great. Some features can only be configured in either the Windows application or the web-console. Review Source HRJ Heliseth Ranse J. Architec Architecture & Planning Used the software for: 2+ years ### "Great software" May 19, 2021 4.0 Pros Easy to use, great tools and good results. Cons Slow responses, a bit expensive, but otherwise good. Review Source FP Frédéric P. Senior Security Analyst Information Technology and Services Used the software for: 2+ years ### "Good product but lack of many feature. " May 22, 2018 3.0 Average monitoring tool that support scripting well. Pros The software is Polyvalent and support lot of monitor type. It can also do scripting so you can build your own monitor. Cons There is a big lack on reporting. Scheduled report are complicated to implement and tidious. The interface can be very slow. Review Source DL Dan L. Director IT Operations Used the software for: 2+ years ### "WUG does a good job of monitoring for basic functionality and works well in our environment" May 16, 2018 4.0 Pros Whats up Gold is easy to install, setup and configure machines for monitoring. The day to day administration and alerting work well. Cons The monitoring functionality of whats up gold is good for it's intended purpose, but that functionality could be expanded to include other alerts Review Source JG John G. Used the software for: Less than 6 months ### "Good looking and fancy" April 7, 2018 4.0 Pros WhatsUp Gold is good looking and attractive. The name Gold is catchy and intuitive with seem less team management and control. Cons I am not sure of its security features as regards the end to end encryption of messages and communication. An administrator should be able to back up the daily or weekly activities of his team for review but such feature is missing!!! Review Source aT allan T. Consultant senior en technologie de l'information Information Technology and Services Used the software for: 2+ years ### "Network monitoring tool" October 1, 2018 4.0 Pros I have been using what up gold for over ten years so i can tell you this is a sure value. It give you a global View of your data center health with a simple Dashboard, and you can custumize it easily. No agent is needed if you use snmp. Cons Some new futures doesn t work perfectly and need some improvment. It is a little bit backward if you look to other new génération of products like datadog. Review Source EJ Eric J. IS Administrator Financial Services Used the software for: Less than 6 months ### "WhatsUpGold Review" May 19, 2021 4.0 Sales has been very helpful as well as the support team to get us through the trial and starting into our rollout. Pros I liked the AD integration and reporting Cons As with almost every software product, easier implementation can go a long way. AD Learning and using that to auto create reporting templates. Reason for choosing WhatsUp Gold Offered more options and ease of use Review Source RM Rachel M. IT Administrative Assistant Legal Services Used the software for: 1-2 years ### "WhatsUp Gold" September 29, 2020 5.0 Great! Pros The ease of deployment and assurance of network performance is quality Cons organizational capabilities, cleaner look Review Source Response from Progress Software January 8, 2021 Thank you for the review and for being a valued customer. CK Chad K. Associate Director of Information Technology Used the software for: 2+ years ### "What's Up Gold is a great product for monitoring your network." April 10, 2018 5.0 Pros The product works very well. The price is reasonable for what you get. The alerts always work and get us working on issues quickly. Once you have it setup, you can forget it. Cons The software can do so much so it makes it a little cumbersome. If there was free training I think that would be a great addition. Review Source TL Tim L. Sr. Consultant Telecommunications Used the software for: Less than 6 months ### "It's a very good App" August 1, 2018 4.0 Pros WhatsUp Gold is a very good software to help us monitor all network components. It can receive SNMP traps as well. The GUI looks attractive. Cons The price is high. Sometimes it is not easy to find the required features. And the setup is not so easy. Review Source BS Brown S. Network Systems Engineer Health, Wellness and Fitness Used the software for: 6-12 months ### "Good Monitoring Tool" September 9, 2020 5.0 Pros I use it mostly for the monitoring and alerting functionality and it works well. Cons The only complaint I have is that there are too many features and I have issues finding what I'm looking for sometimes. Review Source Response from Progress Software October 7, 2020 Thank you for the review and for being a valued customer. JL John L. Senior Systems Engineer Real Estate Used the software for: Less than 6 months ### "Has some basic features however it does not seem to have more advanced features for monitoring or..." May 15, 2018 3.0 Monitoring systems. so far we are only using basic features but would like to expand on more monitoring and reporting usages in the future. Pros easy to use and configure. appears to be stable and does not need allot of attention. I think the dashboard is the best feature so we can use it on a display monitor. Cons appears to have only basic features. I wish I could set up spcific alerts based on times outside of the box configurations. Review Source JL Jo L. IT manager Used the software for: 1-2 years ### "We are a small company and looked for network monitoring tool. It is easily to be implemented " January 16, 2018 4.0 Pros This software is easy to control and implement. It only take 2 days to finish the whole installation. Cons Relatively Less features than other NM software. But ok for SMB as we dont need in-depth feature for analysis. Review Source PM Patrick M. Director of Technology Education Management Used the software for: Less than 6 months ### "New user" November 13, 2020 4.0 My overall experience has been very positive and look forward to using the product. Pros I like that it was easy to install and quickly discovered the devices on my network. Cons It might be a pro or a con but there is a lot to the software so it is a little cumbersome to figure out at first. Alternatives considered [Aruba AirWave](https://www.capterra.com/p/96508/AirWave-Management/) Reason for choosing WhatsUp Gold Price Review Source SR Stephen R. System Administrator Education Management Used the software for: 2+ years ### "Great job at monitoring our system" April 6, 2018 5.0 Pros The software is very flexible. We monitor disk space, process usage and system up. We are notified as soon as there are any issues. Cons The new web interface is taking a while to get used to. While flexible setting up alerts monitors and actions can be confusing until you do it for a while. Review Source MS Makar S. IT Information Services Used the software for: 2+ years ### "WhatsUp Gold" October 21, 2020 4.0 Pros Good monitoring system with email notifications. Cons Not intuitive UI, Not easy to set up monitors. Review Source PS Pranav S. Used the software for: I used a free trial ### "null" January 15, 2019 4.0 Review Source DM Debi M. IT Director Government Administration Used the software for: Less than 6 months ### "Dashboards Galore!" November 20, 2020 5.0 Worth every penny if you want to see stats all day on your environment. Pros The product has lots of features to create dashboards and get an overview and detailed breakdown of your network environment . Cons It takes a while to setup and understand how it works. Reason for choosing WhatsUp Gold With all the features you get, it was a true bargain next to competitive products. Review Source SC Samantha C. Children's Program Worker Individual & Family Services Used the software for: ### "null" January 5, 2019 4.0 Review Source Similar Products Featured