# accesso ShoWare Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about accesso ShoWare Software - reviews, pricing plans, popular comparisons to other Event Management products and more. Source: https://www.capterra.com/p/9352/accesso-ShoWare --- # accesso ShoWare Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) accesso ShoWare ## What is accesso ShoWare? accesso ShoWare is a live entertainment ticketing solution with various installations in theatres, concert venues, sports arenas, casinos, fairs and attractions around the world. Organizations can sell more tickets, increase ROI, build loyal customers and retain in-house control with the flexible platform. Generate new revenue streams and facilitate ongoing campaigns with fully-integrated fund management features. Plus, drive incremental donations with Round Up at checkout. ## What is accesso ShoWare used for? [Ticketing](https://www.capterra.com/ticketing-software/)[Event Management](https://www.capterra.com/event-management-software/)[Venue Management](https://www.capterra.com/venue-management-software/) Overall rating Based on 76 user reviews Reviews sentiment Positive 95% Neutral 5% Negative 0% Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## accesso ShoWare alternatives Highest Rated [4.9 (302)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (191)](https://www.capterra.com/p/9322/Tix/reviews/) Starting price $0.25 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/) Starting price $7000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/9352/accesso-ShoWare/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Reserved Seating 4.7 (22) 90.91% of 22 reviewers that rated this feature as important or highly important Specify type/number of reserved tickets based on seating selected during booking Print-at-Home 4.8 (15) 93.33% of 15 reviewers that rated this feature as important or highly important The ability to print tickets before arriving Customizable Reports 4.3 (13) 92.31% of 13 reviewers that rated this feature as important or highly important Alter the layout and content of reports Customer Data Management 4.4 (11) 90.91% of 11 reviewers that rated this feature as important or highly important Searchable repository of information about clients Customizable Branding 4.5 (11) 100.00% of 11 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding Mobile Access 3.9 (11) 100.00% of 11 reviewers that rated this feature as important or highly important Access software remotely via mobile devices accesso ShoWare 88 features Regulate who can view information within the system Define levels of authorization for access to specific files or systems Allows businesses to offer customers reservations for a variety of activities. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage attendance for classes, shifts, meetings, or events Process of managing, tracking, and communicating with individuals who are registered to attend an event Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A) Scan barcodes to ensure accurate pricing and label tracking Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Manage various distribution channels, build relations with channel partners, and track their performance Automated reminders and confirmations for booked appointments and events via text or email Manage, organize, and store contact information Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Automatically suggest related, complementary or add-on items to customers Searchable repository of information about clients A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Store and organize information about customers and previous interactions Provide online support for your customers through live chat or help desk functionality Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Track products that are for sale at a reduced price or part of coupon promotions Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. Electronically collect payments for goods or services Create and send email blasts/campaigns Reminders sent via email Track employee schedules, availability, and performance across projects and tasks A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Manage tickets for specific events Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk Designed for events that occur online Ensure compliance with the General Data Protection Regulation protocols The ability to reserve times in groups. Curating an intentional list of prospective guests as per relative interests to achieve specific goals. Track and manage inventory levels to maintain proper supply Access software remotely via mobile devices Allowing users to order, pay for, obtain, and validate tickets using mobile devices Manage and handle various international currencies Utilize the same app for multiple events Designed to facilitate operations for more than one facility. Manage and support multiple languages Manage and support multiple locations Book meetings and appointments through a website or digital platform Allow users to buy and sell tickets online, register for events, and collect buyer information Allows event organizers to sell and manage tickets directly on-site Accept, record, and reconcile financial transactions Adjust communications based on previous interactions or personal preferences Accept and process customer payments for products or services using hardware and software The ability to print tickets before arriving Design, communicate, and distribute incentives to perform a specific action Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Receive system updates as soon as any changes are made Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Specify type/number of reserved tickets based on seating selected during booking Set & manage permission levels based on user roles and restrict access to only authorized individuals Reports specific to sales analysis for trends and strategies Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Grants the users access to all events for one season For selection of seat at booking or check-in Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Market event via social media tools Raise funds via sponsors and grants Allow customers/users to submit support queries and service requests Gauge satisfaction and receive information for improvement and success Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes The resale of tickets based on demand and availability Create and manage ticket reservations for various events Customize, sell, and distribute tickets Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Includes all operations and activities associated with a physical space or location that is used for hosting events Seamlessly integrates with 3rd party websites Built-in website builder or integration with third-party site Get Advice We can help you find the software with the features you need. Features 4.4 (52) 4.4 Based on 52 reviews ## Pricing Value for money 4.6 (49) ### Starting price Free trial not available Value for money 4.6 (49) 4.6 Based on 49 reviews ## Integrations [ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Salesforce.org Nonprofit Cloud](https://www.capterra.com/p/265078/Salesforceorg-Nonprofit-Cloud/)[ GoodData](https://www.capterra.com/p/123828/GoodData/)[ Ingresso](https://www.capterra.com/p/10006724/Ingresso/)[ Activity Stream](https://www.capterra.com/p/10029452/Activity-Stream/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (76) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (76) 4.9 Based on 76 reviews ## User reviews Overall rating 4.6 Based on 76 reviews Filter by rating 5(51) 4(21) 3(4) 2(0) 1(0) Mentioned topic Sorted by most recent AM Amanda M. House Manager Performing Arts ### "Excellent Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 15, 2025 We have had an extremely positive experience with Accesso and \[sensitive content hidden\]. We are incredibly happy with the service we have recieved. Pros Accesso ShoWare is easy to use, and our customer service rep \[sensitive content hidden\] is absolutely fantastic! Her level of knowledge and professionalism is above wheat is expected. Cons There is not anything I can say we like the least about ShoWare. We have had an overall positive experience. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EM Edward M. General Manager Events Services ### "Easy to use Ticketing Platform, with Fantastic Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 8, 2025 I am a light user, as a venue administrator and use ShoWare mostly for reporting on ticketing statistics, specifically related to sales flow, revenue, and other ongoing metrics. Pros The software platform is relatively simplistic to use and easy to navigate, while the customer service remains top notch, with support being readily available. Cons Some levels of integration with other platforms, such as event and venue management softwares remains limited, with customize API's costly to develop. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WC William C. CEO Online Media ### "Great Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 6, 2025 Pros It was a simple interface that allowed for a team of people to work efficiently. Cons My least favorite part of ShoWare was that since it is not decentralized, I don't know if my data can be breached and tampered with. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 13, 2025 William, Thank you for the 5 star review! Rest assured, your data is safe with our enhanced security features including PII Masking policies to hide personally identifiable information. Additionally, no financial information is ever stored in the system. If you have any concerns, please reach out to your CSM for more details about your account's security features. RP Rebekah P. Box Office Manager Entertainment ### "Amazing support!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2025 Pros User friendly. Support given by \[sensitive content hidden\], is stellar. \[sensitive content hidden\] always has answers to my questions and is extremely helpful and patient as a mentor and teacher. Cons There is no tool to merge patrons automatically. If I create a patron through my box office and the patron also creates an account online, there are two accounts in the same name. I understand I can manually merge the patrons and I do that. Any way to fix this? Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. IJ Ingrid J. Clerical Aid Performing Arts ### "Works well, helpful support team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 April 29, 2025 Pros It's easy to learn and understand, and the processes make sense. Cons There are a few glitchy things that happen with orders. Specifically with exchanges/modifying pricing codes. It'll sometimes cancel the tickets or duplicate them. The support team that we have is good though with troubleshooting and fixing issues Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BW Brian W. Outreach Manager Non-Profit Organization Management ### "We love ShoWare! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 29, 2025 It is great! We have complete faith and confidence in the product, and the support we receive from your team. Pros By far, the most impressive aspect of ShoWare is your very attentive, very professional customer service. \[sensitive content hidden\], personally, is the reason our system is running as well as it is. She has so won the confidence of our team that we, generally, do not speak with anyone else. I'm sure you have a wonderful team there...sorry. :) She's just awesome. Cons I've thought about this for a while and have not come up with anything worth sharing. We are completely happy with ShoWare. Alternatives considered [Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/) Reasons for choosing accesso ShoWare I believe it was the ability to create "exclusive access" to the sales platform based on the buyers' electronic profile. That is, the buyers had to be signed into a specific secure server before they could access tickets. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EK Edward K. Director Gambling & Casinos ### "Accesso ShoWare A+" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 29, 2025 Over the past decade, Catfish Bend Casino has relied on the Accesso ShoWare ticketing platform to power our entertainment and event operations, and the experience has been consistently positive. From the very beginning, ShoWare has proven to be a robust, user-friendly, and highly adaptable solution that has kept pace with our growth and evolving customer expectations. One of the standout features of ShoWare is its intuitive interface, which makes event creation, ticket management, and reporting easy for both seasoned staff and new users. The platform allows for deep customizations, something we’ve taken full advantage of to align ticketing processes with our branding and specific operational needs. Whether we're setting up reserved seating for concerts or general admission for comedy shows, ShoWare provides the flexibility we need. Our guests benefit from a smooth and streamlined purchasing experience, both online and on-site. The system’s mobile optimization and print-at-home/mobile ticket options have greatly improved convenience for our patrons, contributing to stronger customer satisfaction and repeat attendance. Over ten years, Accesso’s support team has been consistently responsive and helpful. System uptime has been exceptional, with virtually no major disruptions, a critical factor in maintaining public trust and a positive guest experience during high-volume ticket sales. ShoWare’ s robust reporting tools have provided valuable insights into sales trends, customer behavior, and marketing performance. These analytics have enabled us to make data-driven decisions, improve campaign effectiveness, and ultimately grow revenue from our live events. Accesso ShoWare has been a vital component of our entertainment operations for the past ten years. Its ease of use, dependability, and extensive features have helped elevate the quality and efficiency of our ticketing services. We confidently recommend it to any venue looking for a professional-grade ticketing solution that can deliver consistent performance year after year. Pros Easy for staff to learn and use, with intuitive event setup and ticket management. Allows full control over event pages, seating charts, pricing, and promotional features with customizable branding. Cons While basic tasks are easy, deeper functionalities (like complex pricing tiers or promo codes) may require training. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WB Windi B. Ticket Operations Manager Entertainment ### "The team rocks!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 28, 2025 Pros Their reps are always helpful and easy to work with. We always receive excellent service. Cons Some marketing features are clunky, but the team always makes the updates quickly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DM Denise M. Senior Ticketing Associate Performing Arts ### "Great Software and Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 28, 2025 Very pleased with the service and the software. Our staff found it easy to use. Happy with the vast number of reports available. Our Client Success Manager always goes above and beyond. Pros Easy to adapt to our special ticketing needs without requiring customization. Our staff's favorite feature is the nightly guide. Cons Our members find it confusing to add member benefit tickets to their cart online. We would like it if these tickets would show to them when they log in to their ticket account. Switched from [UpStage](https://www.capterra.com/p/251610/UpStage/) Product and service did not fit our organization. Alternatives considered [Spektrix](https://www.capterra.com/p/89233/Spektrix/) Reasons for choosing accesso ShoWare Although online is important, a large number of our patrons order tickets through our box office. accesso ShoWare's features for our box office were exceptional. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DB Daylene B. Box Office Supervisor Events Services ### "Box Office Supervisor" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 April 28, 2025 I think my overall experience is good. ShoWare has made an effort to accommodate most of our needs. I am disappointed when I ask for a report, and I am told that will be $1500. Still waiting on some fixes with Venue manager. Pros What I like most is my CSM. She is understanding of my frustrations, advocates for improvements in the system, makes suggestions for efficiency, and makes me feel like no question is a silly question. Cons Quality of equipment and how it is shipped. Laptops are of a variety of sizes, quality, and have different drives, consistency would be nice. I wish that each POS system came in a set in a hard roller case. The equipment is packed in huge boxes unreasonable to move without the pallet. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 1, 2025 Thank you for your review, Daylene! Our team will be in touch to see how we can better meet your hardware needs. [View all Reviews](https://www.capterra.com/p/9352/accesso-ShoWare/reviews/) Popular comparisons [Eventbrite vs accesso ShoWare](https://www.capterra.com/compare/9352-114949/accesso-ShoWare-vs-Eventbrite)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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