# AestheticsPro Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is AestheticsPro the right Medical Spa solution for you? Explore 623 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/93446/AestheticsPro/reviews --- AestheticsPro 4.4 (623) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 18th, 2026 # Reviews of AestheticsPro Ease of use 4.2 Customer Service 4.5 ## Pros and Cons in Reviews CH Carlos H FounderHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “Our intake process is seamless, and we can document each step of a client's beautiful journey and show them the progression with side-to-side comparison photos.“ March 24, 2026 RM Rhea M directiveHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “The text and call service doesn't work for Belize and this is a major form of marketing and automated confirmation of clients.“ March 24, 2026 MA Michelle A OwnerNurseAestheticianCosmetics, 2 - 10 employeesUsed the software for: More than 2 years. “The photo feature is also fantastic—it allows us to easily document treatments and track progress, which is invaluable in an aesthetics setting.“ March 3, 2026 DD Donise D ProviderMedical Practice, Self-employedUsed the software for: Less than 6 months. “The platform has a steep learning curve and can feel unintuitive at times, requiring extra time to navigate certain features.“ January 7, 2026 HP Hunter P Office ManagerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “The staff is lovely and not once have I had to talk to an automated voice, they offer their own AI helper to get through set up while alos scheduling calls for check ins and tricks ot make things run smoother!“ March 23, 2026 MA Michelle A OwnerNurseAestheticianCosmetics, 2 - 10 employeesUsed the software for: More than 2 years. “We don’t love being charged extra for text message reminders and email communications.“ March 3, 2026 IA Isabel A Consultant,ManagerCosmetics, 2 - 10 employeesUsed the software for: Less than 6 months. “I appreciate how straight forward and complex free AestheticsPro is making it a faster and smoother process to schedule patients and have them be stress-free when it comes to filling out intake forms/consent forms.“ April 2, 2026 ww wayne w ownerHealth, Wellness and Fitness, Self-employedUsed the software for: Less than 6 months. “ok but much more burdensome and time consuming to use program for doc, pic, treatment records.“ February 4, 2026 ## Showing most helpful reviews Showing 1-25 of 623 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jonna B. Injector Health, Wellness and Fitness Used the software for: 6-12 months ### "Efficient and easy to ise" February 16, 2024 5.0 Pros Online booking and easy set up, acres to documents online Cons Calendar access, to many steps to get to current day Review Source Response from AestheticsPro February 19, 2024 Hi Jonna! We greatly appreciate your fantastic review of AestheticsPro! It's wonderful to hear that you're enjoying the software and finding it user-friendly. If you ever require assistance, please don't hesitate to contact us – we're always here to help! Wishing you all the best in the business! - the AP Team SM Sarah M. Nurse Injector Cosmetics Used the software for: 1-2 years ### "LOVE APRO and the whole APRO support!!!!!" February 23, 2026 5.0 It has been seamless in getting up and running. They are even receptive to my ideas that I think of. Pros The support is incredible and everything is user friendly and inclusive of everything needed for my medspa business. Cons There is nothing I dislike. Apro has evolved and improved even in the short time I've had my account. Alternatives considered [Aesthetic Record](https://www.capterra.com/p/162938/Aesthetic-Record/) Reason for choosing AestheticsPro ease of use in the trials of them both and reviews Review Source Response from AestheticsPro February 26, 2026 Hi Sarah, Thank you so much for the love! We’re thrilled to hear AestheticsPro has been seamless for your medspa and that our support team has made such a positive impact. It means a lot that you’ve seen the platform evolve and that you feel comfortable sharing your ideas with us — that feedback helps us continue improving. We truly appreciate your business! -The AP Team MG Mallory G. Owner CRNP Medical Practice Used the software for: 1-2 years ### "Aesthetics Pro - Only recommend for small or startup businesses" November 14, 2025 3.0 Like I said, it was fine at first for just getting started. The onboarding was good- helpful for sure. But after that I felt like I was on my own. Pros This was my first EMR system for my own business. I was excited at first because it seemed very high tech. It was good for getting started, but as I added services it wasn't quite up to what I needed. Cons It was very frustrating when I had a problem. I could never talk first hand (or even chat) with someone. I would have to submit a ticket, wait for a response, and go back and forth with them that way. It would sometimes take DAYS to resolve an issue. Alternatives considered [RepeatMD](https://www.capterra.com/p/10009042/RepeatMD/) Reason for choosing AestheticsPro It seemed like the best value for the money at the time. I didn't want to pay per patient, I prefer a flat rate. Review Source Response from AestheticsPro November 18, 2025 Hi Mallory, Thank you for sharing your experience. We’re glad the onboarding helped you get started, and we’re sorry our support and features didn’t keep up as your business grew. Since then, we’ve added live support, Saturday support hours, and expanded our in-software education to resolve issues faster and more directly. We appreciate your feedback and wish you continued success. -The AP Team MS Marty S. Owner Operator Health, Wellness and Fitness Used the software for: Less than 6 months ### "Wish I would of found Aesthetics Pro A LOT sooner." December 26, 2025 5.0 It has been great. Having everything all in one is, patient files, forms, the ability to upload. This has been amazing so far. The training staff has been great to me and very patient. Pros Security Value for Money Customer Support Patient Record Management Patient Management Payment Processing Charting Cons I haven't found anything I don't like thus far. It's a challenge to learn a new system, but that is do to me and not being a very techie person. Switched from [Vagaro](https://www.capterra.com/p/153752/Vagaro/) Because Vagaro, as it helped me when starting my business, it does not have a lot of features that we need. Review Source Response from AestheticsPro January 19, 2026 Hi Marty, Thank you so much for taking the time to share such a thoughtful review! We're happy to hear you’re enjoying the convenience of having everything in one place — patient files, forms, uploads, and more. That “all-in-one” experience is exactly what we aim to deliver, so it means a lot to know it’s been working well for you. We also truly appreciate your kind words about our support team. Learning a new system can definitely feel overwhelming but we’re so happy our team has been able to support you with patience and care along the way. Thank you again for your trust. We’re excited to continue supporting you and your practice! - The AP Team SJ Shawna J. owner, medical director Medical Practice Used the software for: 2+ years ### "Excellent Customer Support" March 30, 2026 5.0 Great! I have been with them for almost 4 years now and don't plan on leaving. Very user friendly system. Pros The customer support is wonderful! \[sensitive content hidden\] is always very helpful answering all of my questions and getting back to me in a timely manner Cons Nothing stands out. The platform is user friendly and the help desk is always great in responding to inquiries. Alternatives considered [Podium](https://www.capterra.com/p/164285/Podium/) Reason for choosing AestheticsPro Functionality mostly, but also love the reports that I can run. Review Source Response from AestheticsPro April 1, 2026 Hi Shawna, thank you for your continued trust and support over the years! We’re thrilled to hear our team has been helpful and that the platform is meeting your needs, especially with reporting. We truly appreciate you! – The AP Team IA Isabel A. Consultant,Manager Cosmetics Used the software for: Less than 6 months ### "Hastle-Free & Stress-Free" April 2, 2026 5.0 So far I've been enjoying AestheticsPro and all the touch points that they make to ensure the onboarding process is as smooth as can be with ongoing customer support. Pros I appreciate how straight forward and complex free AestheticsPro is making it a faster and smoother process to schedule patients and have them be stress-free when it comes to filling out intake forms/consent forms. Cons So far I don't have a feature that I don't like the "least" however being able to add a tag to patient photos to then be able to be searched based on service type for marketing purposes would be amazing. Alternatives considered [PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[Aesthetic Record](https://www.capterra.com/p/162938/Aesthetic-Record/) Reason for choosing AestheticsPro The features and direct forward features made it a no brainer for us especially when it comes to digitally charting Review Source Response from AestheticsPro April 8, 2026 Hi Isabel, thank you for your detailed and thoughtful review! We’re so glad to hear the platform has helped create a smoother, stress-free experience for both you and your patients. We also love your idea around tagging patient photos for search—great feedback that we’ll be sure to share with our development team. We appreciate you being part of the AestheticsPro community! – The AP Team ET Eva T. Owner Alternative Medicine Used the software for: Less than 6 months ### "Ap 4 month review " March 11, 2026 4.0 Support has been very patient with my learning curve. I think it’s too early to determine if I made the right decision switching platforms Pros Releases and improvements coming out regularly as opposed to months/years. Support team and their patience with new users to the platform Cons Not as intuitive as I thought. Certain functionality that has not been implemented that are important. Sending a patient a document. Very basic. I absolutely hated the forms set up. Switched from [ClinicSense](https://www.capterra.com/p/178722/ClinicSense/) Medical practice vs “massage” platform. They did not hold HIPAA properly Review Source Response from AestheticsPro March 12, 2026 Hi Eva, Thank you for taking the time to share your feedback. We’re glad to hear you’ve noticed the regular improvements to the platform and that our support team has been helpful while you’re getting familiar with the system. We also appreciate your honest feedback about usability and forms. Input like yours is important as we continue refining the platform and prioritizing future updates. If there’s anything specific our team can help walk through with you, we’re always happy to assist. -The AP Team LG LaKishia G. Nurse Practitioner Medical Practice Used the software for: 1-2 years ### "Friendly customer service" March 30, 2026 5.0 Great; could be a bit more user friendly, but I trust my clients information with them due to security. I also love that they check in with me quarterly to make sure I have comfort Pros value for money and they offer excellent customer support. Very friendly and concerned about my success Cons Ease of use. It is difficult to learn all of the services that this EMR offers are not used due to difficulty with use of program. Alternatives considered [Boulevard](https://www.capterra.com/p/180087/Boulevard/) Reason for choosing AestheticsPro cost of product. I am a solo practice and need cost to stay affordable Review Source Response from AestheticsPro April 1, 2026 Hi LaKishia, thank you for your kind words about our support team, we’re so glad you’ve felt supported! We also appreciate your honest feedback on ease of use and will continue working to make the platform more intuitive and easier to learn. – The AP Team KO Kristin O. Owner, aesthetic injector Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great support team" March 5, 2026 5.0 Very good and thorough. Good patience on asking multiple questions and going back thru things. Overall happy Pros The support team is friendly and approachable.. great demonstrations I appreciate their patience with asking a lot of questions Cons Wish easier to get to facial charting. Would be nice to open their profile and have a charting icon to go directly to instead of multiple steps Switched from [Aesthetic Record](https://www.capterra.com/p/162938/Aesthetic-Record/) I used with my former company with a larger team, which I feel Aesthetic Record works better for Review Source Response from AestheticsPro March 10, 2026 Hi Kristin, Thank you for the kind review! We’re so glad to hear our support team and demonstrations have been helpful and that you’ve had a positive experience getting started with AestheticsPro. We also appreciate your feedback on chart navigation and will be sure to share it with our team as we continue improving the platform. -The AP Team JR Jessy R. Patient Care Coordinator Medical Practice Used the software for: 1-2 years ### "Easy to Use EMR with Great Customer Support" March 19, 2026 4.0 AestheticsPro offers a highly user-friendly platform that makes onboarding and training seamless. Their support team is readily available whenever needed, and my experience working with \[sensitive content hidden\] has been outstanding. Pros A very user-friendly system that is easy to navigate, even for those with no prior experience using an EMR system. Cons What I liked least is the structure of the online booking system. When a campaign includes a service that requires a deposit, it prompts all patients to enter their card information even if they are not selecting that particular service with the deposit requirement. Review Source Response from AestheticsPro March 23, 2026 Hi Jessy, thank you for your thoughtful review! We’re so glad to hear you’ve found AestheticsPro easy to use and that our support team has made a positive impact. We also appreciate your feedback on the online booking experience, insights like this are incredibly helpful as we continue to refine and improve the platform. Thanks again for sharing your experience! -The AP Team CQ Charina Q. Nurse Practitioner Medical Practice Used the software for: 1-2 years ### "Best EHR for MedSpas" September 24, 2025 5.0 I have been using Aesthetics Pro since I started my business 4 years ago and it has always been a great tool for my growing business. I like that they always come up with new features to keep up with the technology but remains to be user friendly. No complicated settings and customer support is always available. Pros Very easy to navigate. User friendly and customer support is always available. You get answers in a timely manner. Cons Limited options for POS. I'm using Square and i can't integrate my POS with Aesthetics Pro. I'm hoping Square will be an option for their POS. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/) Reason for choosing AestheticsPro More user friendly, easier to navigate for me and clients. Review Source Response from AestheticsPro September 26, 2025 Hi Charina, Thank you so much for sharing your experience and for being with AestheticsPro for the past four years—we’re thrilled to hear how our platform has supported your growing business! We’re especially glad you find it user-friendly and that our customer support team has been there when you’ve needed timely answers. We appreciate your feedback regarding POS integration. While Square isn’t currently an available option, our team is always exploring ways to expand integrations and improve flexibility for our users. Your input helps guide those decisions, and we’ll be sure to share your request with our product team. Thank you again for your continued trust in AestheticsPro. Wishing you the best in business - The AP Team MK Mlada K. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Great System, Awesome Support!" October 8, 2025 5.0 Overall experience has been great with AestheticsPro. The system is nice, clean, delivers what we need it to, and the support is appreciated! Pros I love the ease of customization and all the marketing features. I appreciate my account manager \[sensitive content hidden\] checking in and always being available to answer our questions. Cons I don't really have any feedback on this as all of the issues that we have ever ran into have been promptly resolved. Alternatives considered [Tebra](https://www.capterra.com/p/129169/Tebra/) Reason for choosing AestheticsPro Marketing integration is the thing that sold us. Switched from [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/) No flexibility in certain functions that were integral. +no marketing integration Review Source Response from AestheticsPro October 10, 2025 Hi Mlada! Thank you so much for sharing your experience! We’re thrilled to hear that you love the customization options and our marketing features — those are designed to make your workflow as smooth and effective as possible. It’s wonderful to know that your account manager has been responsive and supportive whenever you’ve needed assistance. We’re delighted that AestheticsPro continues to meet your needs and provide reliable support. Thank you for being part of the AestheticsPro family — we look forward to helping your business grow even more! SK Stacie K. RN, owner, founder, CEO Alternative Medicine Used the software for: Less than 6 months ### "So far, so good!" June 26, 2025 5.0 Great so far. The people have all been extremely knowledgeable and helpful. The trainings have been easily digestible. Pros It seems very user friendly and intuitive. It’s visually pleasing and very easy to navigate. I love that it is geared towards MedSpas and clinical settings. Cons The fact that it can’t migrate charts over. I know this is a HIPPA issue, but it’s a major pain point and huge objection to any clinic switching systems. There has got to be a less labor intensive, less laborious way to do this. If you guys could figure this piece out (or teach us less tech savvy people how to do this efficiently….it would make the buying decision much easier.) Alternatives considered [Nextech EHR & PM](https://www.capterra.com/p/122691/Nextech-Practice/)[Jane](https://www.capterra.com/p/178984/Jane-App/)[Boulevard](https://www.capterra.com/p/162738/Boulevard/)[Aesthetic Record](https://www.capterra.com/p/162938/Aesthetic-Record/) Reason for choosing AestheticsPro Simplicity of use; intuitive; features; compatibility with Quickbooks; ability to do e-scripts; ability to do telehealth. Huge library of existing forms to choose from. Switched from [Vagaro](https://www.capterra.com/p/153752/Vagaro/) Limited reporting capabilities. Inventory tracking was challenging. It’s designed for salons….not medical spas. Review Source Response from AestheticsPro June 27, 2025 Good day to you Stacie, Thank you for your thoughtful and detailed feedback! We're so glad to hear that you're enjoying the user-friendly, intuitive design of AestheticsPro—and that the visual layout and MedSpa-specific focus are hitting the mark for you. We truly appreciate your understanding that compliance is our top priority, especially when it comes to chart migration and HIPAA regulations. Your insight is incredibly valuable. It’s great to know that your experience with our team and training resources has been positive so far. We’re here every step of the way and excited to continue supporting your success. Thanks again for sharing your experience. We’re excited to continue working with you and supporting your growth! -The AP Team SC Shannon C. Owner Medical Practice Used the software for: 1-2 years ### "Great all in one" September 5, 2025 5.0 So far it has been great. Every person I’ve spoken with has been great and informative. No worries here. Pros The ease of use is absolutely amazing. I love that they are working on the system constantly to make it better and add new features Cons Nothing that I can think of. I feel like any issues I have will be easily rectified pretty quickly!! Alternatives considered [Boulevard](https://www.capterra.com/p/180087/Boulevard/) Reason for choosing AestheticsPro What you get for the money is amazing. 🤩 Switched from [IntakeQ](https://www.capterra.com/p/147369/IntakeQ-Online-Intake-Forms/) Opening my own spa. Current employer uses 4 separate systems Review Source Response from AestheticsPro September 5, 2025 Hi Shannon, Thank you so much for sharing your feedback! We’re thrilled to hear that you find the system easy to use and that our continuous improvements are making a difference for you (we have so many more on the way). Our team takes pride in providing both innovative features and supportive service, so it’s wonderful to know you’ve had such positive interactions with everyone here. We’re always here if you need us, and we look forward to continuing to support your success! Wishing you the best in business - The AP Team AS Ardis S. CEO Provider Health, Wellness and Fitness Used the software for: 2+ years ### "Best Aesthetics Software in the market" September 24, 2025 5.0 Has been a very positive experience, AP continues to improve their offerings and actually listen to the users, Pros Love the new Text and Book Now features! This alone will save me over $200 monthly allowing me to cancel my current texting vendor and improve my workflow. Cons Still need to integrate payment more methods like Worldpay + SWIPE. For a seamless user experience. Alternatives considered [Booker](https://www.capterra.com/p/90708/Booker/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[Aesthetic Record](https://www.capterra.com/p/162938/Aesthetic-Record/) Reason for choosing AestheticsPro A full functioning and relational system that checked every box in evaluation. Review Source Response from AestheticsPro September 26, 2025 Hi Ardis, Thank you for your thoughtful feedback—we’re so glad to hear you’re enjoying the new Text and Book Now features and that they’re already saving you money each month! Improving workflow and helping our users simplify their operations is exactly what we aim for. We’re grateful for your trust in AestheticsPro and excited to keep building solutions that support your business growth. Wishing you the best in business - The AP Team BF Barbie F. Office Manager-Med Asst Health, Wellness and Fitness Used the software for: 6-12 months ### "My thoughts on AP" September 29, 2025 5.0 I have had an amazing experience. I would like more help with the kiosk and portal features but overall an A. Pros the ease of scheduling and rescheduling as well as the prompt responses that I often get from support Cons the inability to have a "token" signature as opposed to having to sign every document The inability to scan in documents to use as forms within aesthetic pro Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) AP had many more capabilities and Mindbody is not as user friendly Review Source Response from AestheticsPro September 30, 2025 Hi Barbie, Thank you for your kind words! We’re so glad scheduling and support have been smooth for you. We appreciate your feedback on signatures and form scanning — our team is always working on ways to improve. We’d also love to help you get even more out of the kiosk and portal features, so feel free to reach out anytime. Thanks for being part of the AestheticsPro community! JR JoAnn R. Lead Esthetician Medical Practice Used the software for: Less than 6 months ### "Good System" September 3, 2025 5.0 So far it is good. I am just starting with the system, and still learning the ins and outs of it. Overall, looks good. Pros What I liked most and what I will be utilizing the most is the photo area, but I am not sure where that is yet. Cons So far I do not like that is automatically comes with a checkout application, but need to add a third party app or a use a system that I am currently utilizing. Switched from [Vagaro](https://www.capterra.com/p/153752/Vagaro/) Was able to utilize before and after progress photos Review Source Response from AestheticsPro September 5, 2025 Hi JoAnn, Thank you for sharing your feedback! We’re thrilled to hear you’re excited about the photo area. Just a quick note—AP Focus is available exclusively on our mobile app, and your Client Success Manager would be happy to provide additional training to help you get started. We also appreciate your input on the checkout application and completely understand the need for flexibility. Since you’re still getting familiar with the system, please don’t hesitate to reach out—our team is always here to make your experience smooth, personalized, and successful. Wishing you continued success in your business! — The AP Team JD Josie D. Nurse Practitioner Medical Practice Used the software for: Less than 6 months ### "Amazing Customer Service" October 18, 2025 5.0 Amazing customer service and training sessions. Everyone has been very prompt at scheduling and on-boarding. Pros \[sensitive content hidden\] were wonderful assisting me and walking me through the steps to upload paper charts Cons I can not think of anything that needs to be improved or things that I do not like about aesthetics pro at this time. Alternatives considered [Boulevard](https://www.capterra.com/p/162738/Boulevard/) Reason for choosing AestheticsPro Compatibility and user friendliness to what I needed Review Source Response from AestheticsPro October 23, 2025 Hi Josie! Thank you so much for sharing your kind words! We’re thrilled to hear that your onboarding experience went smoothly and that our team was able to provide the support you needed. It’s wonderful to know you’re enjoying AestheticsPro and finding value in the training and customer service. We’re grateful to have you as part of the AestheticsPro community! Wishing you the best in business - The AP Team RH Rachel H. Physician Medical Practice Used the software for: 1-2 years ### "Good but room to improve " November 12, 2025 3.0 I have personally found it quite challenging to navigate simple tasks, and have experienced multiple glitches. Pros The integrations and price. I do think the reports are fairly accurate, but beyond that it pretty much suits my needs. All EHRS have their downfalls. Cons Having to create forms and consents. There should be a way to upload your own as it takes so much time and effort to toggle and type out your own to turn out the way you hope. Alternatives considered [Remedly](https://www.capterra.com/p/180647/Remedly/) Reason for choosing AestheticsPro The price was best as a start up company. Review Source Response from AestheticsPro November 14, 2025 Hi Rachel, Thank you for taking the time to share your feedback with us. We’re glad to hear that you’re finding value in our integrations, pricing, and reporting tools — it’s great to know these features are supporting your workflow. We also appreciate your honesty about the challenges you’ve experienced — it helps us get better, and we truly appreciate it! Wishing you the best in business! - The AP Team KM Kimberly M. Owner Nurse Health, Wellness and Fitness Used the software for: 2+ years ### "OG Med Spa / Plastic Surgery clinic " October 17, 2025 5.0 7 out of 10! We have had longevity ! I have seen effort and growth over the years to be more customizable. Pros We have been a client since the company's inception and have even helped create the initial charting and consultation tools. They have significantly improved the platform by adding options for us to create our own charting and patient records. Cons Cost, and also, there have been some marketing errors that have cost us money. It took time and many calls to try to fix the error, but we still chose to continue to use the platform. Review Source Response from AestheticsPro October 23, 2025 Hi Kimberly, Thank you for being such a long-time partner and for sharing your feedback! We truly appreciate your continued trust and are glad you’ve seen growth and improvement over the years. Your insights help us keep getting better, and we’re grateful for your support as part of the AestheticsPro community. Wishing you the bes in business - The AP Team HS Hilary S. Nurse Practitioner Co Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Great program " October 8, 2025 5.0 Good experience so far, we have used it for almost 3 years and the program keeps improving which is great. Pros I like the ease of charting. I appreciate the updated link for patients to schedule with. I'm excited to try using the marketing. Cons Would like the option to not allow patients to book an appt with less than an hour advance (example A person could schedule an appt when it's 9:30am and the appt is at 10:00) Review Source Response from AestheticsPro October 10, 2025 Hi Hilary! Thank you so much for your feedback and for being a valued AestheticsPro user for nearly three years! We’re delighted to hear that you’re enjoying the ease of charting and the improvements to our patient scheduling features. It’s also great to know you’re excited to explore the marketing tools — we think you’ll find them a great way to grow your practice! Thank you again for your continued trust and partnership — we’re thrilled to keep improving alongside your business! - The AP Team EP Eileen P. Nurse Practitioner Medical Practice Used the software for: 1-2 years ### "Highly Recommend AestheticsPro!!!" April 3, 2025 5.0 My experience with AP has been fantastic overall. The software meets my needs and I can't say enough about the AP team! The BEST customer service I have experienced. Pros Customer Service and the new Aurora software. Cons This isn't a deal breaker for me. However, AP is designed to track inventory with services that are priced per unit/per syringe rather than fee for service/price per area. My practice is based on the later. So, it wasn't as easy to track inventory with this model for me. However, with the help of the AMAZING Support Team at AP, we were able to find a way to track inventory with the fee for service/price per area structure and make it work. That said, a software update that would allow for both pricing structures (per unit and/or per area) while tracking inventory more organically/without the work around would be ideal and amazing. Alternatives considered [Boulevard](https://www.capterra.com/p/180087/Boulevard/)[Aesthetic Record](https://www.capterra.com/p/162938/Aesthetic-Record/) Reason for choosing AestheticsPro Excellent customer service and transparency Review Source Response from AestheticsPro April 7, 2025 Good day to you Eileen, Such incredible feedback! Thank you for taking the time to share with us. We strive to seek new ways to improve our software and take our clients insights to heart. We are very glad to hear our award-winning support team has been such a valuable resource for you. We encourage you to continue to utilize their tips & tricks. Additionally, your client success manager is a wonderful resource along with our training videos and Help Center. Thank you again and we are so glad you are apart of our AestheticsPro community. -The AP Team ZA Zita A. Practice Manager Cosmetics Used the software for: 1-2 years ### "Practice Manager" January 29, 2026 5.0 Good Pros Operation friendly Cons No direct support only scheduled training Review Source Response from AestheticsPro February 10, 2026 Hi Zita! Thank you for your feedback—we’re so glad to hear you found AestheticsPro easy to use. In addition to scheduled training, we offer several support options including live phone support during business hours, live chat, and 24/7 in-app support and ticketing. You can also access our robust knowledge base anytime, and we recently launched our AI support concierge, Kai, for even more assistance when you need it. Our team is always happy to help whenever you need it. We truly appreciate you taking the time to share your experience and are always here to help. – The AestheticsPro Team wW wayne W. owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "not what i expected" February 4, 2026 3.0 ok but much more burdensome and time consuming to use program for doc, pic, treatment records. many options but most not covered in training. Pros monthly cost scheduling calendar Cons too burdensome to load pics cant load scanned documents into pt record in ap difficult to get to camera to take pics should be easy links to pts documents and pictures Alternatives considered [MDWare](https://www.capterra.com/p/114733/MD-Ware-Software/) Reason for choosing AestheticsPro price, apparent ease of use. Review Source Response from AestheticsPro February 16, 2026 Hi Wayne, Thank you for taking the time to share your honest feedback. We’re glad the scheduling calendar has been helpful, but we’re sorry to hear that uploading photos and scanned documents has felt time-consuming. That’s not the experience we want for our clients. Our team would be happy to walk you through tools and workflows that can make managing documents and treatment records much easier. Please feel free to reach out anytime—support is available through live chat, 24/7 in-app ticketing, and our knowledge base. -The AP Team WW Wendy W. Office Manager Medical Practice Used the software for: Less than 6 months ### "Thoughtful layout" December 4, 2025 5.0 Seems like a great platform to keep us organized and is easy to customize. All product info & inventory is easily accessible as well as client info. Pros Easy to use with intuitive design and thoughtful layout. The calendar is customizable and the client info is easy to use. Cons Went we tested it after our session and it was not easy to apply discounts from the checkout screen. Review Source Response from AestheticsPro December 11, 2025 Hi Wendy, We’re so glad to hear that you’re enjoying the intuitive design, customizable calendar, and how easy it is to access client and inventory information. Keeping your workflow simple and organized is exactly what we aim for. Thank you again for taking the time to share your thoughts—we're excited to support your practice as you continue exploring the platform! - The AP Team Talk to a Capterra advisor for free and get results within 15 minutes.