# Jackrabbit Dance Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Jackrabbit Dance Software - reviews, pricing plans, popular comparisons to other Dance Studio products and more.

Source: https://www.capterra.com/p/93349/Jackrabbit-Dance

---

# 

 Jackrabbit Dance Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 15, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Jackrabbit Dance

## What is Jackrabbit Dance?

Jackrabbit Dance Studio Software will transform the way you grow your business. See how other owners and directors have reduced frustration, saved time and increased revenue with our industry-leading features. Enroll faster with online registration, & payments, recurring billing point of sale, top-rated customer service and more. Join over 12,000 studios and schools worldwide who have taken charge of their business by using Jackrabbit's leading features. Start your Free Trial today!

## What is Jackrabbit Dance used for?

[Dance Studio](https://www.capterra.com/dance-studio-software/)[Class Registration](https://www.capterra.com/class-registration-software/)[Payment Processing](https://www.capterra.com/payment-processing-software/)

Overall rating

Based on 743 user reviews

Reviews sentiment

Positive

94%

Neutral

4%

Negative

1%

Pros & cons

Responsive customer assistance

Comprehensive dance studio organization

High cost and fees concerns

Complex tuition and fee setup

Starting price

$49

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

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## Jackrabbit Dance alternatives

Highest Rated

[4.9 (109)](https://www.capterra.com/p/140240/membermeister/reviews/)

Starting price

$35.00

Per User, Per Month

[4.3 (328)](https://www.capterra.com/p/197172/bsport/reviews/)

Starting price

$150.00

Per User, Per Month

[4.5 (51)](https://www.capterra.com/p/131996/DanceStudio-Pro/reviews/)

Starting price

$45.00

Per User, Per Month

[4.4 (604)](https://www.capterra.com/p/145039/WellnessLiving/reviews/)

Starting price

$69.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/93349/Jackrabbit-Dance/alternatives/)

## Who uses Jackrabbit Dance?

Based on Capterra reviews from the past 2 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Responsive customer assistance

94% positive reviews out of 219

Most users report customer support is prompt, knowledgeable, and offers multiple channels for resolving issues quickly.

Debbie W

owner/director, 11 - 50 employees.

"From the very beginning, the support team has made me feel at ease and confident. When I have a question, there are several ways to get an answer in Jackrabbit. "

High cost and fees concerns

61% negative reviews out of 64

Most users comment pricing is expensive, with high processing fees and limited options for fee customization.

Chad M

President, 11 - 50 employees.

"Credit card processing fees through their third-party payment processor are high."

Comprehensive dance studio organization

93% positive reviews out of 150

Most reviewers describe dance studio management as streamlined, enabling efficient class setup, payments, and growth.

Amanda D

Owner Director, 2 - 10 employees.

"The software helps us run our studio effectively and smoothly."

Complex tuition and fee setup

43% negative reviews out of 60

Some reviewers describe tuition and fees as difficult to configure, with manual entry and confusing billing processes.

Jackleen R

Owner, 2 - 10 employees.

"It is so time consuming to add in EVERY students posting of tuition then go back in there to process. If there was a way to save their info it would save so much time posting and processing."

Efficient workflow automation

100% positive reviews out of 26

Reviewers feel time saving is significant, with automated processes reducing manual tasks and administrative workload.

Challenging report generation

41% negative reviews out of 58

Some reviewers find reporting complicated, with hard-to-locate data, limited flexibility, and confusing report layouts.

Samantha T

Owner/Director, 2 - 10 employees.

"The frustration I have is that the report pulls with many blank lines, so it becomes impossible to filter and pivot the information without removing thousands of blank lines and page tops/bottoms."

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Online Registration

4.6 (328)

69.21% of 328 reviewers that rated this feature as important or highly important

Jackrabbit Dance offers a streamlined online registration process, letting you embed links on your website and integrate with Mobile Inventor. Reviewers appreciate its convenience, time savings, and error reduction, though some find payment steps and form customization confusing for parents.

Billing & Invoicing

4.4 (327)

67.89% of 327 reviewers that rated this feature as important or highly important

Jackrabbit Dance helps you automate billing, send invoices, and track payments. Users think it’s easy to batch process charges and communicate account status, though some wish for more customizable invoices, immediate deposits, and clearer statements for parents.

Class Management

4.5 (323)

62.54% of 323 reviewers that rated this feature as important or highly important

With this capability, you can organize classes, set age requirements, track attendance, and manage waitlists. Reviewers appreciate easy reporting, visibility for teachers, and communication tools, but some mention limited options for class cancellation and integration with costumes.

Online Payments

4.5 (320)

68.44% of 320 reviewers that rated this feature as important or highly important

It gives you flexible online payment processing, including auto-pay and card storage. Reviewers appreciate the convenience, reduced manual work, and improved cash flow, but some report confusion about payment allocation and desire more immediate deposits and clearer transaction details.

Self Service Portal

4.3 (253)

56.13% of 253 reviewers that rated this feature as important or highly important

This aspect lets parents register, pay, and update info independently. Reviewers appreciate the convenience and reduced staff workload, but some say the portal can be confusing, lacks detailed billing info, and is hard for parents to navigate without guidance.

Client Management

4.4 (247)

58.30% of 247 reviewers that rated this feature as important or highly important

Manage contact details and communication with clients

Jackrabbit Dance 119 features

Define levels of authorization for access to specific files or systems

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

A list of registered participants

Automatically create schedules based on business needs or employee availability and qualifications

Jackrabbit Dance helps you automate billing, send invoices, and track payments. Users think it’s easy to batch process charges and communicate account status, though some wish for more customizable invoices, immediate deposits, and clearer statements for parents.

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

With this capability, you can organize classes, set age requirements, track attendance, and manage waitlists. Reviewers appreciate easy reporting, visibility for teachers, and communication tools, but some mention limited options for class cancellation and integration with costumes.

Online registration for classes

Schedule in-person or online classes

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Track employees' arrival and departure timings for payroll purposes

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Designing, storing and cataloging costumes with client information, including assignments, sizes and prices

Accept and process credit card transactions

Record customer information, purchase history, and other notes

A collection of customer information such as contact details, demographics, previous interactions, etc.

Store and organize information about customers and previous interactions

Provide online support for your customers through live chat or help desk functionality

Add customized logos and colors to align with company branding

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Protect sensitive data for digital privacy

Accept and process credit/debit card transactions

Allows customers to check out with wallet payment methods that digitally store credit and debit cards

Track products that are for sale at a reduced price or part of coupon promotions

Store, manage, and track all electronic documents in a centralized location

Electronically collect payments for goods or services

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Pre-made examples and templates for emails

Track employee schedules, availability, and performance across projects and tasks

Assign working shifts or tasks to employees based on their availability

Confirmation of the enrollment of a student in a course, class, activity, or program

Manage the enrollment and onboarding of all new members and accepted applications

A list of events with their respective dates

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Track and manage staff profiles, recruitment, schedules, productivity, career development and performance

Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk

Designed for dance studios

The software is designed for summer camps

Store, manage and track all forms in a centralized location

Register a group/batch of attendees

Transactions that typically involve face-to-face interactions between the payer and the payee

Manage the instructor/teacher's schedule, tasks, responsibilities

Track and manage inventory levels to maintain proper supply

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Manage and track employee attendance

Automate workflows and trigger campaigns based on customer actions

Accounts held by members of an organization

Contact members listed in the database through email, SMS, social, phone, etc.

Online gateway through which members can access/update personal information

Database of members to track personal information of individuals and families

Access software remotely via mobile devices

Clients can submit payments via mobile devices

Manage and support multiple locations

Process payments via multiple modes directly through the application

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Book meetings and appointments through a website or digital platform

Create new forms and/or use ready-made online form templates

It gives you flexible online payment processing, including auto-pay and card storage. Reviewers appreciate the convenience, reduced manual work, and improved cash flow, but some report confusion about payment allocation and desire more immediate deposits and clearer transaction details.

Jackrabbit Dance offers a streamlined online registration process, letting you embed links on your website and integrate with Mobile Inventor. Reviewers appreciate its convenience, time savings, and error reduction, though some find payment steps and form customization confusing for parents.

In-person, onsite registration

Portal for parents to see and update childrens' info, track progress & more

Allow customers to make a partial payment on an invoice and track remaining debt

Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc.

Integration with payment gateways to facilitate online transactions

Send clickable links via text or email to collect payments from customers

Manage plans with a set payment schedule that help customers pay outstanding debt

Accept, record, and reconcile financial transactions

Reconcile payments with corresponding invoices or orders for accounting purposes

Manage employee salary processes, data, taxes, and records administration efficiently

Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)

Accept and process customer payments for products or services using hardware and software

Integrates with point of sale (POS) systems

Process of managing several related projects or business activities to achieve organizational goals

Design, communicate, and distribute incentives to perform a specific action

Receive data and information in real time

Active reporting of data and metrics

Upload, track, and submit receipts in a central database

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Plan availability and assign specific time slots for tasks and resources

Check-in and out via a mobile device or kiosk

This aspect lets parents register, pay, and update info independently. Reviewers appreciate the convenience and reduced staff workload, but some say the portal can be confusing, lacks detailed billing info, and is hard for parents to navigate without guidance.

Track and manage sick leave time

Send messages via SMS

Schedule shifts for staff/employees, track hours worked, and manage staff payroll

Track the status over time for a request, process, asset, or transaction

Database of students to track personal information of individuals and families

Organizing a group of people to accomplish a task

Set up connections to third-party platforms to improve business processes

Log and record hours worked and costs spent to assist in billing and invoicing

Measure and track time including hours worked and paid time off (PTO)

Track the amount of time spent on a job or task

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Monitor or audit historical and current transactions to analyze customer account activities

Request, track, and manage time off requests and vacation time

Record, update and manage waiting lists

Seamlessly integrates with 3rd party websites

Built-in website builder or integration with third-party site

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.3 (689)

4.3

Based on 689 reviews

## Pricing

Value for money

4.5 (588)

Free Trial

[View pricing plan details](https://www.capterra.com/p/93349/Jackrabbit-Dance/pricing/)

0-100 Students

$49.00

Flat Rate,Per Month

It includes:

-   Billing and Payments
-   Executive Dashboard
-   Online Registration
-   Points of Sale
-   Skill Tracking
-   Time Clock

101-250 Students

$89.00

Per User,Per Month

It includes:

-   Billing and Payments
-   Executive Dashboard
-   Online Registration
-   Points of Sale
-   Skill Tracking
-   Time Clock

251-500 Students

$129.00

Flat Rate,Per Month

It includes:

-   Billing and Payments
-   Executive Dashboard
-   Online Registration
-   Points of Sale
-   Skill Tracking
-   Time Clock

501-1000 Students

$169.00

Flat Rate,Per Month

It includes:

-   Billing and Payments
-   Executive Dashboard
-   Online Registration
-   Points of Sale
-   Skill Tracking
-   Time Clock

1001-3000 Students

$209.00

Flat Rate,Per Month

It includes:

-   Billing and Payment
-   Online Registration
-   Points of Sale
-   Skill Tracking
-   Time Clock
-   Executive Dashboard

3001-unlimited

$245.00

Flat Rate,Per Month

It includes:

-   Billing and Payment
-   Online Registration
-   Points of Sale
-   Skill Tracking
-   Time Clock
-   Executive Dashboard

Value for money

4.5 (588)

4.5

Based on 588 reviews

## Integrations

[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (669)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (669)

4.7

Based on 669 reviews

## User reviews

Overall rating

4.6

Based on 743 reviews

Filter by rating

5(479)

4(222)

3(33)

2(6)

1(3)

Mentioned topic

Sorted by most recent

GV

Gabriella V.

Owner

Entertainment

### "Love Jackrabbit Dance!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 26, 2026

Love JR, have been using it for years. Wouldn't switch unless there was a ver concerning issue. But we've never had any in the past so we will continue to use.

Pros

Its efficient and very easy to use. Anytime I have any issues or need help the customer service reps do great walk through's.

Cons

With payment processing if clients use a bank accounts it automatically says it's been accepted and to "check terminal / bank account". I never did this in the past and then noticed most of the bank account's were denied and the money was removed without any notifications to us. I wish JR had something (similar to their card processing) that would let us know when a payment is denied.

Alternatives considered

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Reasons for choosing Jackrabbit Dance

Would have used Enrollio. I've only used JR in the past. Enrollio did have a better system of following leads. I wish JR could implement this AI toold to help

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 1, 2026

Hi Gabriella! Thank you for the kind review and for being a longtime Jackrabbit Dance client - we're so glad to hear it has been easy to use and that our support team has been helpful. We also appreciate your feedback around bank account payments and notifications. Jackrabbit Pay offers tools to help manage and track payment activity more effectively, and our Support team would be happy to walk you through the options. Thanks again for your continued trust in Jackrabbit!

AA

Ashley A.

Director of Parent Relations and Accounts

Fine Art

### "Invest in Jackrabbit!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 24, 2026

We have used this program for over 5 years, and we love it! It is easy to train new staff while continuing to grow our student body.

Pros

The program is SO user-friendly! I love that you can search classes, families, phone numbers, or email addresses. The buttons are clear, and you can save reports for easy access later down the road!

Cons

Recital or Performance section doesn't tell you what the student is assigned to. UGH! We do 3 performances and have to use Microsoft Access to organize our recitals/performances. Wish Jackrabbit could just do it so we don't have to export and keep 2 databases up to date.

Switched from

[Microsoft Access](https://www.capterra.com/p/233275/Microsoft-Access/)

We went digital. We used to print contracts from Microsoft Access and now everything is online!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 1, 2026

Hi Ashley! Thank you for such a great review and for being a longtime Jackrabbit Dance client. We’re so glad to hear the system has been easy to use, train on, and grow with your studio. We also appreciate your feedback around recital and performance management - insights like this are incredibly helpful as we continue to improve. Please continue sharing your feedback in Jackrabbit Labs, especially with our AI-Powered Recital Builder, so our team can review and help shape future updates. Thanks again for your continued trust in Jackrabbit!

MR

Martin R.

Director

Performing Arts

### "Great tool!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

January 30, 2026

I enjoyed the process of using it as we grew. It had great customer support for when I needed the guidance. Now, we use it for our classes and its interface is awesome.

Pros

Very user-friendly. All the training is provided so it's an easy to use app. it does have everything needed in it, I consider it a "one stop shop" - great use for what it costs.

Cons

It was difficult to be able to modify different billing details. at first, as a small studio it could be considered expensive for some but not once fully and properly implemented.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 27, 2026

Hi Martin! Thank you for taking the time to share your experience. We're glad Jackrabbit Dance has been user-friendly and a strong fit for your growing studio, and that our training and support team have been helpful along the way. Thanks again for choosing Jackrabbit Dance!

MD

Marissa D.

Owner and Manager

Recreational Facilities and Services

### "Well-rounded product for a studio/active centre"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 23, 2026

It's been overall positive!

Pros

great support, lots of features, and updates often w/ consideration for feedback & features requested!

Cons

Some features don't function perfectly for us but there's usually some workaround that works well enough.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 27, 2026

Hi Marissa! Thank you for sharing your feedback. We're glad to hear you've had a positive experience with our support team, features, and client-driven updates. We appreciate your insights and your continued trust in Jackrabbit Dance!

JA

Jane A.

Student Services Coordinator

Fine Art

### "Overall Good For Full Administration"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

January 8, 2026

Overall, I enjoy using jackrabbit for planning, administration, and scheduling. Areas of improvement are more niche, like recital management and drop-ins.

Pros

Being able to easily manage all aspects of the registration and class administration process, including initial class registration, scheduling makeup classes, processing tuition, and tracking attendance.

Cons

The recital/shows management could be more integrated with the rest of the platform- you can't adjust someone's recital participation from their profile. It is also challenging to manage drop-ins, but the recent updates are promising!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 14, 2026

Hi Jane! Thank you for taking the time to give us a review - We're glad Jackrabbit helps you manage registration and classes. Recitals/show management is a focus for us this year and we are hopeful we will continue to grow and meet your needs.

LY

Lisa Y.

Office Manager

Sports

### "Happy with Jackrabbit "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 8, 2026

Overall we are happy with jackrabbit. We are able to run a multi-layered company fairly smoothly. I have looked into other companies, and have not been confident we would have all the tools jackrabbit offers.

Pros

Overall we are happy with Jackrabbit. I view alot of posts complaining that they are unable to speak with someone for assistance on the spot, their customer support is great. They reply quickly and work until our issue is resolved. I honestly have come to like this way of communication.

Cons

Billing, although it has improved. We have various billing dates for various areas of our business and I have to manipulate things to make it work. Jackrabbit has been supportive in giving guidance, but it can still prove to be difficult. And I am disappointed in Jackrabbit pay. We were forced to switch to them, and I do feel our previous merchant was better.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 14, 2026

Hi Lisa - Thank you for taking the time to leave us a review. We are glad that you have had such a fantastic experience with our support team. We'd love to get more information on your thoughts on Jackrabbit Pay in your business. Please reach out to our team if you are willing to share! Thanks.

AW

Ashleigh W.

Studio manager

Fine Art

### "Jackrabbit is great"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 8, 2026

Overall jackrabbit dance is great. I appreciate all of the updates. I do wish there was a way to opt out of certain ones like camps and appointments. We do not have use for those

Pros

Easy to use and to teach others how to use. Love the parent portal and that parents can see all messages sent to them. Customer support is awesome! Always there to help and never make me feel dumb for not knowing something.

Cons

I wish there was a faster way to enroll a lot of students at once. I wish we didn’t have to pay for inactive students. I know we can send them to lead but then when the come back I have to remember and pull from lead file and merge accounts. If I don’t remember they look like a new family.

Switched from

[Otter](https://www.capterra.com/p/202799/Otter/)

It was called dance one. It was not an online program. We could only use it on one computer. We switched in 2013

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 26, 2026

Hi Ashleigh! Thank you for taking the time to leave us such a great review. We're so glad to hear Jackrabbit Dance has been easy to use and that the Parent Portal and our support team have been such a positive part of your experience. Regarding inactive students, our Hold Student feature may be a helpful option for you. Our support team would be happy to share more if you'd like to explore that option. Thank you for being a longtime Jackrabbit client and for your thoughtful feedback!

MM

Marie M.

Director

Fine Art

### "Jackrabbit Dance - Highly reccommend "

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 13, 2025

Overall, it is a comprehensive software that allows for teacher and employee integration. More so than other software we have used. This is our current software.

Pros

Jackrabbit shows a thorough overview of your business and has many options for reports. You are able to break down income reports by genre, class, students, year, etc.

Cons

The transaction summary on each client account can sometimes be confusing. The running balance is often hard to track. It is easy to miss charges on accounts if you have rules set. We often comb through accounts to ensure they aren't missing anything

Switched from

[The Studio Director](https://www.capterra.com/p/92419/The-Studio-Director/)

Jackrabbit was recommended by other dance studios and offered more features

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RF

Rebecca F.

Studio Manager

Fine Art

### "Jackrabbit Dance - Fully Recommended"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 4, 2025

Jackrabbit Dance has very thorough customer service and can be set up to suit your business and needs. Totally customizable. Schedules can integrate with your website. You can email and text through the service. It offers many easy options for billing and tracking.

Pros

Ease of online registration and seemless integration with a Family Portal which allows families to stay on top of their accounts, including billing.

Cons

Some improvements needed for tracking a drop-in pre-paid punch card system.

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

At the time of the switch, they did not have a functional online registration system that gave families the ability to register for their classes etc. The admin workload was enormous.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JD

Jennifer D.

Director

Fine Art

### "Great customer service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 18, 2024

My overall experience has been great. The company is receptive to feedback and always willing to help you with a problem.

Pros

I love the customer service. Whenever you have a question they’re eager to get you an answer quickly.

Cons

I feel like some of the features could be streamlined for ease for dance studios.

Reasons for choosing Jackrabbit Dance

Felt it was easier to use. I think it was more user-friendly and more administrative friendly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/93349/Jackrabbit-Dance/reviews/)

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