# Page 5 | ArcGIS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is ArcGIS the right GIS solution for you? Explore 503 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/93333/ArcGIS/reviews --- ArcGIS 4.6 (503) [View alternatives](https://www.capterra.com/p/93333/ArcGIS/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of ArcGIS ## Showing most helpful reviews Showing 101-125 of 503 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use OA Oday A. Master student in Climate change E-Learning Used the software for: 2+ years ### "It is important application to production of thematic maps in environmental fields " April 30, 2023 5.0 Very important application in computers of master and doctoral student , and Environmental researchers Pros Resolution of produced maps especially in Climate changes Cons Flexible to options access and do not need a lot experience Review Source Bintang H. Graduate Trainee Mining & Metals Used the software for: 2+ years ### "The Function and Facilty Tools of Arcgis" July 16, 2020 5.0 These software has allowed me to undestand the concept of geostatistical analysist. And also these software has allowed me to achieve my degree in bachelor of mining engineering.Such help like layouting map, analysis out put contour and another geospatial analysis. Pros Tool geostatistical, geospatial analysis Cons There in few of module to learning tools Alternatives considered [QGIS](https://www.capterra.com/p/185949/QGIS/) Reason for choosing ArcGIS Cause Arcgis, could doing many things by this program only. Review Source DV Dasun V. Civil Engineer Civil Engineering Used the software for: 2+ years ### "ArcGIS as a mapping tool." April 3, 2019 4.0 ArcGIS feels swift, smooth and reliable when generating maps of all kinds. Pros ArcGIS is a spatial analysis, Imagery and Remote sensing, Mapping and Visualization, 3D GIS and Data collection and management tool which can be used to generate, overlay maps with higher accuracy. I have used ArcGIS software for my Civil Engineering undergraduate period whenever mapping was required. Flood mapping and generating inundation maps can be done using ArcGIS more accurately and easily than other software. Also remote sensing, real-time visualization are other key functions that can be done using ArcGIS. Also, it has the capability to link, import or export with other widely used software like Autocad, MIKE software, etc. Therefore overall ArcGIS provides a set of important features and functions for all parties who are interested in spatial analytic tools. Cons Usually, ArcGIS online search from PRO is limiting the amount of information online. Review Source Nick W. GIS Application Developer Government Administration Used the software for: 2+ years ### "ArcGIS is the most popular GIS platform, it allows users of all skill levels to utilize spatial data" July 17, 2018 4.0 Ability to utilize GIS in an enterprise environment. Pros You can perform complex analysis very simply and and create replicable analyses, create complex cartographic designs, and interact with cloud hosted data all within the same platform. In this regard, it is an extremely powerful tool. Cons ArcGIS 10.x has been out for nearly 8 years now, yet it is still extremely buggy and can be prone to crashing. ESRI is working towards releasing ArcGIS Pro, which is a completely rebuilt version of ArcGIS, but it is not currently as full-featured as ArcMap. Review Source VR Verified Reviewer Desing Engineer Civil Engineering Used the software for: 2+ years ### "GIS for water resource management " December 28, 2018 5.0 I used ArcGIS mostly for water resources management purposes such as catchment delimitation, map generation etc. And i use HEC georas when i need river /canal cross sections. Pros It's really a very useful tool when it comes to making maps. As a water resource engineer i really like arc hydro tools. And it's very convenient because the software gives us the chance to use various coordinate systems and user defined coordinate systems. Cons It requires high speed computer capacity to run a complex models. But given the capabilities of the software i can't say it's a con. Review Source Augusto P. Librero Used the software for: 1-2 years ### "The GIS software for all professionals" February 4, 2018 5.0 ArcGIS brings us the opportunity to make maps where we localized the theaters of the city and know the capacity and measure the access through streets, with all this data we can make a tour for people of the city to know every theater and enjoy of the cultural offer of the city. Pros ArcGIS has the major quantity of tool to analyze spatyal data, the software incorporate more than about a hundred tools to analyze data, this can be shapefiles, raster files, radar files, CAD files, and so many others formats that you need or use to do spatyal analysis, another incredible features are the extension like Geowizard where you can modellings through statistical methods the spatyal data and see how it their behavior in an specific place. ArcGIS content tool for all professional who works with spatyal information. Cons The price, ArcGIS is a very expensive software not the most of little companies or entrepreneurs have the capacity to pay for it and apply for their work. It is shame because this software has everything you need to analyze and work with spatyal data no matter your profession. Review Source Hilary W. Scientist III Environmental Services Used the software for: 2+ years ### "ArcGIS: An essential tool for environmental consultants" September 14, 2018 5.0 There is so much that the software can do that it really has become an essential tool for me. I have overall been very pleased with the features and capabilities of ArcGIS. I am constantly learning new ways to use GIS! Pros The versatility of ArcGIS is incredible. In my day-to-day work, I use GIS to create anything from basic tag maps to sediment concentration interpolations that help inform remedial designs. Cons Depending on server speed, computer processing, and amount of data in your map, ArcGIS can certainly get bogged down and can become frustrating to navigate. Review Source ZB Zavud B. Master Student Environmental Services Used the software for: 6-12 months ### "Review on ArcGIS" May 9, 2019 5.0 Pros I have been using ArcGIS for a year now. I am a master student studying Environmental Sciences and in this field it is very important to be able to work with geographic information systems. Although I learned a few similar software, I prefer working on ArcGIS when I have to work with maps and geographic information. The reason why I prefer ArcGIS to the other similar software is it is easier to learn as a beginner (from my personal experience). In our department at my university, we sometimes have to create maps or work with mapped information. I like how easy it is to add different geographic data collected from different sources in order to make comparisons. The software enables you to create your own map layout providing you with various features and designs. I usually work with environmental maps showing the ecological problems on my map layout for my research projects. If you design your final map properly making use of the features ArcGIS provides you with, you can make your final output look very good and simple to be understood by even people who are not professionally ArcGIS users. Cons As a student I am allowed to use the computers that have ArcGIS with its license at my university and its libraries. However, I cannot use it on my personal PC at home or wherever I am, since the software is extremely unaffordable for an average student I believe. What I also dislike about the software is it gives me a lot of errors when I work with larger scale while I do not get my results have as many errors when I work with smaller scales. Review Source VR Verified Reviewer GIS Technician Government Administration Used the software for: 2+ years ### "ArcGIS Mapping Product Review" December 19, 2018 4.0 I use ArcGIS to create maps, solve spatial problems and to provide updates to spatial data. Pros The ability to create maps, perform spatial analysis and create and manage spatial data. The software has many functions that provide many uses for multiple purposes and provide me the tools needed to perform my job functions. Cons There are some bugs and in some cases when doing advanced analysis, certain features are broken. Also, when new updates are released, some functionality is removed and or replaced with different functionality. Review Source VR Verified Reviewer CISO Outsourcing/Offshoring Used the software for: 2+ years ### "Mapping Software" November 21, 2018 3.0 Pros This is one of the best in the industry, and is a niche product. It is very robust and performs mapping well. There are alot of modules and it takes time to really learn the system. Cons If you are not computer savvy and don't take the time and effort required to learn the software, you won't like it. The usability has a lot to desire as things are hidden deep inside of menus. I think overall the software is expensive and bloated. You may only use 25% of the product. The KISS principle is lost on this. Review Source VR Verified Reviewer Infrastructure Team Mechanical or Industrial Engineering Used the software for: 2+ years ### "It is one of the go to softwares for making GIS analysis, but it is somehow unaffordable to some" July 12, 2018 4.0 Allows me to do anything i can ever think of. The colleagues on other subteams are very impressed with it Pros There is no limit to the analysis you do. There is always more to learn. Literally anything can be analysed, lots of toolbars with really great extensions. ArcScene is amazing since i'm into urban designs and 3D modelling. I love transportation , so the network analyst extension is my go to. Cons The huge price tag. Whenever it crashes on me. There should be a better way to arrange toolbars, rather than clustering them at the top Review Source AZ Antonis Z. Planner and Regional Developer Architecture & Planning Used the software for: 2+ years ### "ArcGIS review" September 9, 2022 5.0 Mostly basic data visualization through thematic maps creation. Pros Software of massive capability, regarding to integrated tools and customization of them. Cons The disproportionate purchasing cost, and especially when similar software of other vendors emerge. Even more when there is an open source (free of charge) similar software (QGIS). Review Source VR Verified Reviewer manager Construction Used the software for: 2+ years ### "good software data collection and data view" February 13, 2023 5.0 Pros this app is very important for everyone working in the geography field you will make maps from the base map of this app by drawing on the base map by making a layer of polygon and transferring it to make new maps and continue this app two languages visual basic and python to make business intelligence Cons no least in this app because it's updated quickly and fast distributed on over the world Review Source AB Adam B. Director Government Administration Used the software for: 2+ years ### "ArcGIS" December 23, 2022 5.0 Extremely positive Pros Just like any product, you need to take time to learn how to use it but it’s one of the best products I’ve ever used. Cons In between jobs, I wasn’t using this product so when I starting using again there was a big upgrade so I almost had to relearn how to use it. Review Source VR Verified Reviewer GIS Analyst Computer Software Used the software for: 2+ years ### "Use it for work everyday." March 11, 2020 5.0 I have been using ArcGIS for over a decade now and they constantly are updating it to fit with modern technology, which is very helpful and progressive. Pros This software is required to use for my job as I am literally a GIS Analyst and this is the only software out there that is compatible with that. The software is very easy to use once learned and helps create maps and data for everyday life. Cons There is nothing that I dislike about this software. It is a pretty straightforward software once you learn how to use the tools etc. Review Source TF Tiffany F. Teacher Education Management Used the software for: 2+ years ### "Beginner Friendly" May 4, 2023 5.0 My overall experience with ArcGIS has been very positive. I've implemented it within several community projects and with middle school students for several years. Pros ArcGIS has many great functions, even for new GIS users. I was able to start mapping immediately and use some really great tools such as Survey123. The user interfaces make the software easy to learn but it also has plenty of technical features for more advanced users. Cons ArcGIS has many different components and can feel overwhelming at first. The sheer number of options on the web mapping can be confusing but a quick google search is usually helpful in figuring those out. Review Source MD Manisha D. Criminal Intelligence Officer Information Technology and Services Used the software for: 2+ years ### "ARCGIS for intelligence use" October 8, 2020 4.0 Overall experience with ArcGIS is that it is effective for government agencies and allows you to submit intelligent reports that provide timely and up to date information for superiors that allow for fast action to be taken within the realm of policing. Pros What I liked most about this software was the ability to pin point geo crime hot spots. This feature allows you to input data points such as where previous crimes have occurred using x and y coordinates and will provide you with a hot spot location that allows you to see within what kilometre/mile radius these events are occurring in. Another benefit is the predictability feature that tells you where a crime might occur next and within what radius. Cons Least liked thing about the software is if you make one mistake in entering your data for your x and y coordinates it will fail to output any information, I wish this process was easier such as on google my maps application. Review Source Rafael B. Jefe del departamento de Oceanografia Used the software for: 1-2 years ### "Fascinating program, very useful to deal with problems that are distributed over large areas. " March 9, 2018 5.0 The ArcGIS Geostatistics tools can not be compared. They are not only functional, but educational. I recently did my promotion job at the university. It dealt with the analysis of all trajectories of hurricanes in the Atlantic Ocean from 1851 to the present, and after defining a domain of general calculation, going to study a particular cell of the domain, which was of my interest. Without this tool it would simply have been impossible, not only to load the data, but to do all the subsequent analyzes. Pros I particularly work a lot with hurricanes, which are phenomena that move through different time zones, which implies that they must necessarily be introduced in a georeferencing program, in geographic coordinates. That would not be possible in programs such as autocad. Similar situation applies to different meteorological variables. The layer structure also makes it easier to appreciate the characteristics of the maps according to what is required, and to place labels or other characteristics for each level. Cons The interpolation functions and tools it offers could be improved. Undoubtedly, the more real data you have, the better, but the mathematical functions and interpolation methods that are currently available can be expanded and improved, and equally, the ones that are currently available could be explained in much more detail so that the user can know in more detail, what to expect when using one method or another. Review Source MN Mike N. Creative Director Publishing Used the software for: 6-12 months ### "Sophisticated map-making" February 20, 2020 4.0 I have very specific features that I need to show in a map. With ArcGis I am able to customize my maps as much as I like. Pros Easily imports my .csv data or gis shapefiles. Offers a variety of basemaps including Open Street Map and Natl. Geographic. You don't have to depend on Google maps. Converts to a file that can be read and worked on in Adobe Illustrator. Necessary for tweaking maps. Doesn't seem too demanding on resourses. Customer service has been great. One fellow took nearly an hour with me on the phone getting me up to speed. Cons Steep learning curve. Confusing credit system. Essentially, you start out with 500 credits in my case. Every time you make an inquiry of their database, you get dinged. I used one of the ArcGis tutorials and saw my credit usage go through the roof. Called cust. service and they explained that was the issue. When I make a route, changing the type of line is a pain and there may not be a solution. You will learn that there are lots of hidden tools under " ... " on most menu choices. Reason for choosing ArcGIS Mango makes a great product. It is also easier to use. ArcGis offered the ability to make phone apps and at the time Mango did not. It was a tough choice. Review Source Yemsi P. Planificador Territorial II Used the software for: 2+ years ### "Share my cartographic information update in a simple way" February 13, 2018 4.0 the benefits that I receive using this program is the development of my profession as a geographer, I do my jobs more quickly, I communicate more spatially and efficiently with other colleagues in my country and other Ibero-American countries Pros As a geographer, the software allows me to do my work associated with cartographic representation, population centers, attributes, population indexes, heat maps, land use, level of services, wealth generation and projection of these indices for a future population Review Source AS Alyson S. Assistant Forester/GIS Specialist Environmental Services Used the software for: 2+ years ### "ArcGIS Review" January 30, 2019 5.0 Database management has greatly helped my company because it allows me to store data and apply it to different projects. The ease of developing maps has allowed us to create and submit high quality maps that surpasses most in the forestry industry. Pros ArcGIS allows me to build and maintain databases that assist my company in the private forestry industry. As a GIS Specialist I am able to transform that data into easily readable and understood maps for forest management plans, timber harvest plans, reforestation plans, etc. I am also able to assist my field going coworkers by creating georeferenced PDF maps that they can use in other applications to collect field data which I then can post process and import into ArcGIS software. Cons The thing that I like least about this software is that it has a habit of crashing unexpectedly. This has been something that has been going on for years. Review Source VR Verified Reviewer Diseñador Civil Engineering Used the software for: 6-12 months ### "buenas funcionalidades y mejoras continuas" November 10, 2022 5.0 uso arcgis y no tengo ningun problema al respecto Pros el programa tiene varias herramientas intuitivas que ayudan al usuario a desarrollar con mayor facilidad el uso del programa Cons deberia de ser mas facil de instalar para que todos los usuarios lo puedan hacer facilmente Review Source Jamal M. Geomatics Engineer Civil Engineering Used the software for: 2+ years ### "From education on 9.2 until now" November 13, 2022 4.0 The problem was in the past in displaying a lot of layers in one panel and controlling all these layers from adding and analyzing is very difficult, but with the program this problem has been solved and the most beautiful is that it is now possible to analyze and help in decision-making is very easy because there are many options Pros Collect all layers, analyze them, display and print Cons The ability to combine a lot of disciplines and data Review Source VR Verified Reviewer Geographer Used the software for: 2+ years ### "Excellent, with all the tools and functions that ArcGIS offers I have done plenty of jobs and result" March 21, 2018 5.0 I'm a geographer so ArcGIS has helped me with my school projects and with my career in many ways, without these maybe my life would be so easy. Pros All the tools and platforms that has, ArcGIS Pro, ArcGIS online and Armap, these allow me to get all my jobs done in plenty of ways and without any trouble. Cons The only bad thing is the high price of the software that for people like me hat lives in countries with restrictions to dollar access is pretty difficult and pricy. Review Source Benedetta C. Impiegata Utilities Used the software for: 2+ years ### "Il GIS migliore, ma anche il più costoso" February 10, 2023 5.0 Eccezionale come supporto ai processi di studio, ricerca e pianificazione. La sintesi visiva di grandi quantità di dati risulta di grande efficacia comunicativa. Pros E' un GIS, quindi permette di importare e visualizzare su mappe dati georeferenziati, o disegnarvi vettori georeferenziati, gestendoli su diversi livelli. Il valore aggiunto di ArcGIS rispetto ai competitor sono gli strumenti dello spatial analyst, davvero insostituibile per creare analisi sofisticate. Cons Lentezza occasionale per elaborazioni di grandi volumi di dati. Prezzo decisamente elevato, attualmente sono disponibili software GIS open source gratuiti e di buon livello che ne rendono poco conveniente l'acquisto a meno che non se ne preveda un impiego full time. Review Source Similar Products Featured