# AdButler Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is AdButler the right Ad Server solution for you? Explore 49 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/93247/Ad-Butler/reviews

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AdButler

4.5 (49)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of AdButler

Ease of use

4.2

Customer Service

4.6

## Pros and Cons in Reviews

LF

Luis F

CTOMarketing and Advertising, 2 - 10 employeesUsed the software for: 6-12 months.

“We wanted an ad platform supporting banners and video rolls to include in our own promotional marketing platform (b!Play) to show ads for branded content, and it was easy and inexpensive to start with this one, Very happy with it“

December 22, 2020

Jeff P

PresidentMarketing and Advertising, 11 - 50 employeesUsed the software for: More than 2 years.

“AdButler has so many features that make this software special such as: organizing ads based on the publishers and advertisers, account statistics, variety of ad types including video, impressions and click metrics, special publisher login to manage various accounts and pricing, and brand customization for the dashboard.“

December 18, 2020

BM

Brooke M

CEOOnline Media, 11 - 50 employeesUsed the software for: Less than 6 months.

“I have limited experience with Ad Serving software, but I found AdButler very intuitive for implementing new campaigns. “

December 18, 2020

BM

Brooke M

CEOOnline Media, 11 - 50 employeesUsed the software for: Less than 6 months.

“As a new user of this type of software I find it very intuitive, and for those things I didn't fully understand I was able to receive very prompt service & answers. “

December 18, 2020

## Showing most helpful reviews

Showing 1-25 of 49 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jeff P.  
President  
Marketing and Advertising  
Used the software for: 2+ years

### "Best Ad Server Solution On The Market Plus Excellent Customer Service"

December 18, 2020

5.0

I have tried several Ad serving plugins and programs over the years but when I began using AdButler about 3 years ago I quit looking. This was the perfect solution for several clients of mine.

Pros

AdButler has so many features that make this software special such as: organizing ads based on the publishers and advertisers, account statistics, variety of ad types including video, impressions and click metrics, special publisher login to manage various accounts and pricing, and brand customization for the dashboard. I highly recommend AdButler.

Cons

If you are not a regular user of AdButler from an admin standpoint you will likely need to revisit their tutorials. It's not difficult as much as it is powerful and you need to remember the process for adding and managing ads.

Reason for choosing AdButler

It is a very robust program that has all the bells and whistles you would want. The others I have tried were lightweights compared to AdButler.

Switched from

[AdPlugg](https://www.capterra.com/p/162891/AdPlugg/)

The features of AdButler is second to none. I wanted a robust program for tracking, collecting payment, and monitoring ads.

Review Source

Response from SparkLIT Networks

December 21, 2020

Thanks for your review and nice words Jeff. We are glad we are able to help you and your customers

AP

Anthony P.  
Digital Director  
Publishing  
Used the software for: 6-12 months

### "The support makes all the difference"

December 20, 2020

5.0

First and foremost, the AdButler staff are incredibly helpful. Even during evaluation they were always willing to take our enquiries and offer guidance wherever possible. And then during implementation, and ongoing, they go above and beyond to help with the issues that crop up for new users. Amazing!

Pros

Great user interface and controls. Easy for all skill levels to use. Good platform features to suit most use cases. Support delivery on both web and email.

Cons

There are a few bug bears like having to add a click macro to third-party & HTML5 code (our ads are supplied by clients and we haven't had those coding skills in-house.) Also, some add ons could be argued should be part of a standard plan in this era (e.g. geo-targeting, enhanced analytics like viewability.)

Alternatives considered

[Adserver.Online](https://www.capterra.com/p/199626/adserver-online/)[Kevel](https://www.capterra.com/p/170897/Kevel/)[AdSpeed AdServer](https://www.capterra.com/p/170894/AdSpeed-AdServer/)[Revive Adserver](https://www.capterra.com/p/170903/Revive-Adserver/)[AdGlare](https://www.capterra.com/p/170889/AdGlare/)

Reason for choosing AdButler

Ultimately it was the ease of use plus the amazing support from the AdButler team during the whole process which gave us confidence to apply and adapt to the new platform.

Review Source

Response from SparkLIT Networks

December 22, 2020

Hi Anthony. Thanks for your review and feedback. We are glad we can be of assistance.

VR

Verified Reviewer  
Marketing Director  
Food & Beverages  
Used the software for: 6-12 months

### "interesting ad tracking"

April 5, 2022

3.0

The beverage company where I work promotes testing campaigns and this software has allowed us to monitor them enriched because it is also suitable for other personnel in the company to give their vision of everything inside.

Pros

Because of the ease of access, advertisers and frequency can switch over smoothly, ensuring that the advertising budget is distributed equally among all participants. Advertisers are pleased with how their ad appears in the system and how quickly and efficiently things load. Thanks for everything you've done for me over the years.

Cons

Campaigns can be set up using a separate link for additional users in our organization in some cases. I don't want them to have to log in through a separate link.

Review Source

JRL

Jose R. L.  
Webmaster  
Sports  
Used the software for: 2+ years

### "Very pleased with adbutler to date!"

February 24, 2020

5.0

We are blessed to have chosen ad butler, it was easy to setup and has served us wonders for 6 years now. We haven't had to do any code changes at all since the original setup, we haven't had any downtimes and we've always had an easy time with management of our ad placements.

Pros

The fact that it was easy to setup, just some parameters and copy/paste onto our website. The fact that there were several wordpress plugins that were fully compatible with it and that eased the installation process for us. The fact that we could still use adsense in the background for unsold adspace

Cons

The fact that there is no free tier for using this product.

Reason for choosing AdButler

It was the only one that had full support for our desired tags.

Review Source

OH

ORLA H.  
COO  
Entertainment  
Used the software for: 6-12 months

### "The right product for us"

January 22, 2021

4.0

Overall I am really impressed with how the team at Ad Butler have supported us, over and beyond the initial setup. They listen to ideas and feedback and when they are the right fit, they implement. I like working with companies like Ad Butler that understand that software is always evolving and that having conversations with clients really helps.

Pros

We tried a few different ad systems before we found Ad Butler. Being able to self manage advertisers and keep content relevant to our site is really important to us. Ad Butler has worked with us every step of the way, always willing to have a call, go over feedback and make updates at a consistent pace.

Cons

Sometimes the workflow isn't obvious or easy to navigate but that is part of the feedback loop that we have with Ad Butler and the dedicated support really makes a difference.

Review Source

NO

Nick O.  
Managing Director  
Publishing  
Used the software for: 2+ years

### "Easy to use, packed with functionality"

February 27, 2020

5.0

We deliver over a million as impressions per month with this service, a mix of Paid and in house ads. It's certainly up to the task, reliable and easy to use.

Pros

Professional level as delivery system that is easy to use, but gives you everything you need; serves all types of adA from static to third party tags to VAST. The features we use most are scheduling, controlled delivery rare and geotargetting. A solid service that we have used for many years.

Cons

Can be a bit clunky but improves every year.

Reason for choosing AdButler

Ease of use

Review Source

Michelle H.  
Owner  
Information Technology and Services  
Used the software for: 2+ years

### "Great Service - excellent value!"

February 19, 2020

5.0

I've been with AdButler for years, and have had no problems whatsoever :). I love these guys!

Pros

This product is easy to use, cost effective and really helps my business grow and expand.

Cons

I have found nothing that I do not like with this product.

Review Source

Tom B.  
CEO  
Publishing  
Used the software for: 2+ years

### "Great web platform for ad management"

February 24, 2020

5.0

Pros

Very easy to use and understand, simple navigation

Cons

Reports a little clunky to pull, would be nice to see with the campaign itself

Review Source

Joseph A.  
Managing member  
Entertainment  
Used the software for: 1-2 years

### "Works like it supposed to "

March 3, 2020

5.0

Excellent

Pros

It works well integrating smoothly with our content. No complaints on our end. I would recommend to anyone looking for an ad hosting service and player.

Cons

Not applicable. We found no downside to using this software

Reason for choosing AdButler

It came highly recommended

Review Source

Linda D.  
Founder  
Real Estate  
Used the software for: Less than 6 months

### "Outstanding Onboarding and Support"

February 18, 2020

5.0

It has been one of the best experiences with a SaaS application due to the combination of hands-on customer support and the amazing onboarding experience.

Pros

The onboarding experience was 5 star. Ongoing customer service is fabulous. The software itself solved my problem exactly without excess features and stuff I will not use.

Cons

I have not found anything about this product that I did not like.

Reason for choosing AdButler

NA

Review Source

VS

Vinay S.  
Programmatic Director  
Marketing and Advertising  
Used the software for: 1-2 years

### "Really simple 3rd party ad serving, with pay-as-you-go costing models"

February 18, 2020

5.0

This allows us to give 3rd party ad serving to our customers. Always beneficial for impression validation :)

Pros

I like the ability to choose specific pricing models that best fit our business. It covers most of the needed ad serving features which is a good. You could directly use these in DBM, Mediamath, and I guess TDD as 3rd party creatives.

Cons

Its a little expensive when you choose the pay as you go model. But again, its really convenient for ad hoc ad serving requirements.

Reason for choosing AdButler

Flexible costing and features were a huge influence to my decision

Review Source

eC

ewan C.  
director  
Insurance  
Used the software for: 6-12 months

### "Smart Ad Serving - Total Control"

February 27, 2020

4.0

see above

Pros

Adbutler was a great choice for our project - providing a direct ad serving solution for a global brand's advice website. We assessed a number of platforms and nothing offered a similar blend of features and value. Integration was simple and customer support from Adbutler's specialists was excellent. We've now deployed multiple ad zones for different devices, geos and category pages on the website. The Adbutler analytics suite is intuitive and provides the right blend of management and granular level data. We're 8 months in and so far so good. Very good infact

Cons

nothing to dislike etc

Reason for choosing AdButler

see above

Review Source

JB

Jake B.  
Publisher Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Simple and straightforward"

December 21, 2020

4.0

Pros

Very straightforward and easy to use straight away

Cons

Some processes could be made faster (for example adding more than one zone at a time to campaigns without creating channels) Adding a login for media owners that own more than site so they can see impressions for all of their publishers on the same dashboard

Review Source

Response from SparkLIT Networks

December 22, 2020

Thanks for your feedback and feature suggestions Jake. We've written them down and we'll reach out to ask more info about those features.

VH

Varun H.  
Director - Product  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Adbutler as an adserver"

December 30, 2020

5.0

Good

Pros

Out of the box functionality and the feature set available

Cons

Custom development takes a lot of time and team often missed their timelines

Reason for choosing AdButler

API access and features available

Review Source

LF

Luis F.  
CTO  
Marketing and Advertising  
Used the software for: 6-12 months

### "Usage of AdButler for ads and video rolls for promotional marketing platform b!Play"

December 22, 2020

4.0

We wanted an ad platform supporting banners and video rolls to include in our own promotional marketing platform (b!Play) to show ads for branded content, and it was easy and inexpensive to start with this one, Very happy with it

Pros

Very easy to start with and to setup, we have everything we needed to start, banners with custom and standard formats, and video rolls working perfectly with our video players (Azure Media Player and JWPlayer) Easy to get most of the statistics in the portal.

Cons

Some statistics are sometimes not easy to setup, and at first it is a little bit of hard to configure the ads and understand everything is going on. The user interface seems a little bit "old" and not so user friendly sometimes.

Review Source

MG

Marc G.  
PRESIDENT  
Broadcast Media  
Used the software for: 1-2 years

### "Ad Butler - Serves up the ads.. "

February 24, 2020

5.0

Saved $$$ in using AdButler versus purchasing a VAST Ad server for my VOD/OTT and live stream television.

Pros

The ease of use and support has been matchless.

Cons

Not sure I can think of any. The software does exactly what is expected of it.

Alternatives considered

[Amazon Aurora](https://www.capterra.com/p/199608/Aurora/)[Google Cloud](https://www.capterra.com/p/268690/Google-Cloud-Platform/)[AdGlare](https://www.capterra.com/p/170889/AdGlare/)

Reason for choosing AdButler

cost - Capex versus Opex

Review Source

MKC

Marc Kristoffer C.  
Consultant  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Such a relief!"

March 3, 2020

5.0

So far, the overall experience was great!

Pros

It is user friendly and easy to navigate

Cons

So far, all our needs are being catered.

Reason for choosing AdButler

Affordability!

Review Source

PH

Pat H.  
Publishing and Ad manager  
Publishing  
Used the software for: 6-12 months

### "Excellent product and great customer service"

March 3, 2020

5.0

Overall experience has been very good. Thanks AdButler.

Pros

AdButler replaced a prior ad service we used. After reviewing many ad services, we choose AdButler for its features, ease of use and customer service that FAR EXCEEDS the previous large and very expensive service we had used. I had great assistance to help me get the initial setup done. I have never waited more than a couple hours for response to support tickets, and get fast response when I call. AdButler continues to add new features regularly. We have overall been very happy with the choice of AB.

Cons

The only area I find a bit less robust than our previous service is the area of reporting. I would like to see more customized, predesigned and Pre-formatted reports. I can download CSV files, but I have to do a lot of formatting to make them look good for both internal and external reporting.

Reason for choosing AdButler

For the feature set, ease of use and value in pricing.

Review Source

MM

Michele M.  
web cordinator  
Media Production  
Used the software for: 2+ years

### "A powerful means within the reach of even small businesses"

March 3, 2020

4.0

My experience with ADButler is fantastic. It's a powerful tool for my needs. The assistance is always present and has never left me unsatisfied. Even if the updates sometimes leave me puzzled, the fact remains that ADButler is a great working tool.

Pros

I liked the ease of use and the service always ready to help you. The appropriate cost for a small reality like mine has then satisfied all my requests.

Cons

In the updates you are bringing you are losing the ease of use. Too many details, too many subtleties that are of no use in mid-level reality.

Review Source

BM

Bárdur M.  
Graphic Designer  
Aviation & Aerospace  
Used the software for: 2+ years

### "Happy user of Adbutler"

February 27, 2020

4.0

As mentioned we use Adbutler for administrating our campaigns running in Faroese online media. (4 different platforms)

Pros

We use the software to administrate our marketing material sent to the faroese media platforms, and is very well suited for that purpose. Also the way we can have different messages/graphic material for different countries is a big plus.

Cons

The biggest issue is when the downtime. It is not often, but sometimes it hit's and there has sometimes gone a long time before it is fixed.

Review Source

JM

Jordan M.  
Developer  
Airlines/Aviation  
Used the software for: 1-2 years

### "API is very useful "

December 29, 2020

4.0

The support at Adbutler was amazing. I usually hit a reply within hours and the tone of the support was always positive and supportive

Pros

The support is top notch! Once I figured out what I needed to do in regards to th API I was able to completely automate our monthly ad process. I also developed a web portal that allows our end users to manage there own placements/artwork

Cons

The API documentation was very hard to understand. This was my first really API integration so basic examples and order of operations would have been helpful.

Review Source

JR

Jervin R.  
IT Manager  
Broadcast Media  
Used the software for: 2+ years

### "Adbutler"

December 23, 2020

5.0

Pros

Easy to deploy and been using it for multiple websites.

Cons

In terms of features, I would suggest having the ability to schedule the ads per day. For example, ads will be only running every Tuesday and Thursday for a month.

Review Source

Response from SparkLIT Networks

December 28, 2020

HI Jervin. Thanks for your review. Regarding your comment, I believe we have available the add scheduling feature you are looking for.

RH

Rick H.  
Partner  
Marketing and Advertising  
Used the software for: 2+ years

### "Good for beginners"

March 2, 2020

4.0

Support is good and they've generally had answers to our questions. To be honest we aren't using all of the features and really need to dig into what more it could do for us.

Pros

We didn't have a third party ad server before and of the ones we checked out, Ad Butler seemed the easiest to setup, easiest to run and was the most cost effective.

Cons

The way we had to organize it, we really needed a bit more flexibility. In effect we had to setup our clients as publishers, so there was a work around. No big deal.

Reason for choosing AdButler

Cost, ease of use and support. We actually recommended it to a publication we place space in and now they are using it.

Review Source

SP

Shawn P.  
Developer  
Airlines/Aviation  
Used the software for: 2+ years

### "Almost perfect"

February 18, 2020

4.0

Good with minor or few complications

Pros

Easy to use (somewhat) Dependable Good support

Cons

JavaScript site prevents browser controls like opening links in tabs. System setup for ads doesn't allow campaign images to have start and end dates, only zones.

Reason for choosing AdButler

Customer service

Review Source

DT

Dustin T.  
CEO  
Marketing and Advertising  
Used the software for: 1-2 years

### "Quick, Efficient and Flexible"

December 19, 2020

4.0

Overall, this platform fills quite a few gaps in our ad ops process.

Pros

I like how quickly I can spin up campaigns both for publishers and advertisers. Their payment plan is flexible as well which makes it easy to manage the campaigns and process.

Cons

Documentation could be a little more robust.

Reason for choosing AdButler

Cost and flexibility.

Review Source

Response from SparkLIT Networks

December 21, 2020

Thanks for your review and feedback Dustin. We are working on improving the robustness of the documentation.

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