# Tix Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Tix Software - reviews, pricing plans, popular comparisons to other Ticketing products and more. Source: https://www.capterra.com/p/9322/Tix --- # Tix Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Tix ## What is Tix? Tix is a cloud-based event ticketing solution that helps businesses manage online sales, box office operations, and payment processing. The system supports multiple ticket delivery methods including e-tickets, thermal printing, and pre-printed options. Tix integrates with over 30 e-commerce payment gateways while offering flexible merchant account options. The platform includes CRM functionality that tracks customer purchase history and provides detailed patron insights. The software features interactive seat selection with graphical maps, barcode scanning capabilities, and mobile-optimized sales pages. Tix offers email marketing tools, donation and membership processing, and season package management. The reporting suite provides customizable analytics that can be exported in multiple formats. The system maintains security through PCI Level 1 certification and SSL encryption to protect transaction data. ## What is Tix used for? [Ticketing](https://www.capterra.com/ticketing-software/)[Event Management](https://www.capterra.com/event-management-software/)[Reservations](https://www.capterra.com/reservations-software/) Overall rating Based on 191 user reviews Reviews sentiment Positive 99% Neutral 1% Negative 0% Starting price $0.25 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Tix alternatives Highest Rated [4.9 (551)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/) Starting price $0.28 Per User, Per Month [4.9 (302)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) Starting price Contact vendor for pricing [4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/) Starting price Contact vendor for pricing [4.8 (271)](https://www.capterra.com/p/47852/ThunderTix/reviews/) Starting price $20.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/9322/Tix/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Reporting/Analytics 4.7 (31) 67.74% of 31 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Ticket Reservations 4.9 (28) 67.86% of 28 reviewers that rated this feature as important or highly important Create and manage ticket reservations for various events Customer Data Management 4.7 (25) 72.00% of 25 reviewers that rated this feature as important or highly important Searchable repository of information about clients Seating Map 4.7 (25) 84.00% of 25 reviewers that rated this feature as important or highly important For selection of seat at booking or check-in Barcode/Ticket Scanning 4.7 (24) 54.17% of 24 reviewers that rated this feature as important or highly important Scan barcodes to ensure accurate pricing and label tracking Point of Sale (POS) 4.9 (17) 76.47% of 17 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software Tix 87 features Regulate who can view information within the system Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups Process of managing, tracking, and communicating with individuals who are registered to attend an event List information about event guests Scan barcodes to ensure accurate pricing and label tracking Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Software that specializes in managing events such as conferences, conventions and trade shows Automated reminders and confirmations for booked appointments and events via text or email Manage, organize, and store contact information Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Searchable repository of information about clients Access previous interactions or concerns to maintain customer relationships Store and organize information about customers and previous interactions Provide online support for your customers through live chat or help desk functionality Add customized logos and colors to align with company branding Alter the layout and content of reports Import and export data to and from software applications Track products that are for sale at a reduced price or part of coupon promotions Track/record financial donations made by members, along with the issuance of tax receipts/documents Assemble applications and processes by dragging over and arranging pre-built components Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Reminders sent via email Pre-made examples and templates for emails Track employee schedules, availability, and performance across projects and tasks A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Manage tickets for specific events Manage location logistics and coordinate the participation of exhibitors or vendors in an event Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk Actual floor locations and directions with the virtual floor map to reflect a realistic view of the floor during the virtual tour Curating an intentional list of prospective guests as per relative interests to achieve specific goals. Obtain tickets via Kiosk upon arrival at event Automate workflows and trigger campaigns based on customer actions Database of members to track personal information of individuals and families Access software remotely via mobile devices Allowing users to order, pay for, obtain, and validate tickets using mobile devices Utilize the same app for multiple events Designed to facilitate operations for more than one facility. Book meetings and appointments through a website or digital platform Accept and process online payment transactions Real-time registration over the web Allow users to buy and sell tickets online, register for events, and collect buyer information In-person, onsite registration Allows event organizers to sell and manage tickets directly on-site Send / receive, process, and execute orders Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software The ability to print tickets before arriving Design, communicate, and distribute incentives to perform a specific action Matrix barcode that stores information Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Receive system updates as soon as any changes are made Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Specify type/number of reserved tickets based on seating selected during booking Set & manage permission levels based on user roles and restrict access to only authorized individuals Managing activities & processes related to planning, coordination, implementation, control, and evaluation of sales performance. Reports specific to sales analysis for trends and strategies Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Grants the users access to all events for one season For selection of seat at booking or check-in Market event via social media tools Allow customers/users to submit support queries and service requests Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Set up connections to third-party platforms to improve business processes Create and manage ticket reservations for various events Customize, sell, and distribute tickets Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Includes all operations and activities associated with a physical space or location that is used for hosting events Manage volunteer information and direct volunteer resources Seamlessly integrates with 3rd party websites Built-in website builder or integration with third-party site Get Advice We can help you find the software with the features you need. Features 4.7 (80) 4.7 Based on 80 reviews ## Pricing Value for money 4.8 (77) [View pricing plan details](https://www.capterra.com/p/9322/Tix/pricing/) Box Office $0.25 Other, It includes: - CRM and More - Easy Integration - Multiple Seating Options - Sell Tickets Online $1.50 Other, It includes: - CRM and More - Easy Integration - Multiple Seating Options - Sell Tickets Value for money 4.8 (77) 4.8 Based on 77 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[ authorize.net](https://www.capterra.com/p/221412/authorizenet/)[ PayTrace](https://www.capterra.com/p/220016/PayTrace/)[ cybersource](https://www.capterra.com/p/195/cybersource/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (190) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (190) 4.9 Based on 190 reviews ## User reviews Overall rating 4.8 Based on 191 reviews Filter by rating 5(159) 4(30) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent AU Anonymous User Product owner Information Technology and Services ### "Reliable Ticketing and Stellar Support" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 27, 2026 reliable core tools ,responsive reps ,unbeatable for the price, ideal for theater or mid-sized venue Pros Best for ticket reservation barcode scanning for seamless check-in and reliable for high-volume sale Cons Outdated hardware integration, like clunky credit card swipers instead of scanners, hampers check-in Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JO Jeff O. Chief Operating Officer Non-Profit Organization Management ### "Tix Easy to Work With " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 29, 2025 I have had nothing but a good experience with the Tix staff. They are always responsive and quick to reply with answers. Pros The ease of working with their staff. All of the reports are great also. Anything I want to find out, it's there. Cons How it's not very integrative with credit card readers. I have to use a really outdated credit card swipe, and would like to have used something more modern or a scanner. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 6, 2026 Jeff, I'm glad to hear that you've had a positive experience with Tix. We pride ourselves on maintaining a high service level and appreciate your acknowledgment of that. We are also happy to hear that you're getting the information you need from our reports. The use of card readers is often tied to the payment processor being used, so please reach out to us when you have a chance to discuss your card reader options. Thank you for choosing Tix! MS Morgana S. Office Manager Entertainment ### "Great experience with Tix" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 26, 2025 My training was limited (didn't have enough time with the person I was replacing) so going to my account manager (?) \[sensitive content hidden\] is great - very patient, listens to everything, and helps me resolve my issues. Also, one of the after hours tech support fellows was very understanding (this was some time ago, and I regret not getting his name). He also provided excellent customer service and helped me understand what I had to do to get back on track. Pros I'm still learning things about using the system, and \[sensitive content hidden\] was absolutely essential to help me resolve a problem using a new feature that we are including this season. After handling the first ticket exchange, she walked me through the process, step by step, giving me time to write my notes and physically follow her instructions. Cons There is so much to learn - I wish I had more time to explore all of the other areas that I am not currently familiar with using. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 24, 2025 Morgana, thank you for taking the time to share your thoughtful feedback! We’re so glad to hear that your experience with our team has been positive and that your account manager has been such a helpful and patient resource while you learn the system. It’s great to know that the step-by-step guidance made a difference and that our after-hours support team was able to assist you when you needed it most. We understand that there’s a lot to explore within Tix, and we appreciate the time and effort you’re putting into learning the platform. We’re always here to support you—whether it’s walking through new features, offering additional training, or helping you get more comfortable with areas you haven’t yet used. Thank you for choosing Tix! Silvia Mahoney Tix, Inc. CM Christopher M. Senior Lecturer Entertainment ### "Highly recommend Tix to all!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 26, 2025 Have worked with Tix since 2010 in various institutions; Positive all-round experience, both in Tix customer service and issue resolution; Grade A+. Pros Very user-friendly; every need by administrator is accounted for in the system; Excellent customer service. Cons Not much; Hard to find the best report needed (I just don't use all the reports) but all are valuable. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 24, 2025 Christopher, thank you so much for your kind words and for being a long-time Tix partner! We’re delighted to hear that you find the system user-friendly and that it meets your administrative needs. We appreciate your feedback about reports—there are a lot of options, and we understand it can take time to find the one that fits best. Our team is always happy to help you identify or customize the right reports for your needs anytime. Thank you again for your trust and partnership over the years. We truly value your continued confidence in Tix and are thrilled to have earned your “Grade A+”! Thank you for choosing Tix! Silvia Mahoney Tix, Inc. JC JORDAN C. Owner Entertainment ### "Very Happy and Satisfied TIX Affiliate" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 26, 2025 Very happy working with \[sensitive content hidden\] - they are the absolute best! Now that we're doing weekly direct deposits, life is stress free haha! Pros The easy checkout and excellent customer service, and it takes a minute to learn a Ticketing System, and TIX is the best. Cons Love everything about TIX - Our theatre company has been a loyal Tix partner for over a decade now, and very happy. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 24, 2025 Jordan, thank you so much for your wonderful feedback and for being a loyal Tix partner for over a decade! We’re thrilled to hear that you find the system easy to use and that our checkout process and customer service continue to meet your expectations. It’s also great to know that the move to weekly direct deposits has made things even smoother for you—anything that helps make your operations more stress-free is a win in our book! We value your partnership and look forward to continuing to support your theatre company’s success for many more years to come! Thank you for choosing Tix! Silvia Mahoney Tix, Inc. DE Drew E. President Sports ### "Highly Recommend TIX" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 25, 2025 Tix gets the job done without any hiccups so that I can stay moving show to show. I highly recommend checking them out, you won't regret it. Pros It's user friendly interface is awesome! I have used other online ticketing systems in years past as they do not compare to the ease that TIX has going for them. I sell Season Seats to half the venue at my shows and TIX seems to be the only online system that knows how to handle this form of ticketing effortless for me year in and year out. Cons I can't think of anything, I know that TIX if I do have any issues is always right there just one phone call away to put me right back in business. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 24, 2025 Drew, thanks so much for your glowing feedback! We’re thrilled to hear that Tix has made managing your events and season seats so seamless year after year. We’re also glad that our support team has been there for you whenever needed—quick, dependable assistance is something we take great pride in providing. Your recommendation means a lot to us, and we truly appreciate your trust and loyalty. We’re honored to be your ticketing partner and look forward to continuing to support your success! Thank you for choosing Tix! Silvia Mahoney Tix, Inc. SS Samantha S. Event Coordinator Non-Profit Organization Management ### "Great For Group Reimbursement! " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 September 25, 2025 My group has come back to Tix year after year. I've considered other programs but always decided to stick with Tix due to the familiarity and the vast options there are for ticket types. Pros Makes it easy for my group to pay us for events we're getting group rates for. My group has been using Tix for some time, so we're familiar with it now as well. I like being able to set times, different ticket types, and prices. Cons There is limited ability to personalize the individual website page. Lots of other products make this more involved and a bit more modern. There is a bit of a learning curve, but it's not too bad. Alternatives considered [Stripe Billing](https://www.capterra.com/p/178774/Stripe-Billing/) Reasons for choosing Tix Tix has already been integrated with everything and our group is used to the product. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 23, 2025 Samantha, thank you for sharing your experience! We’re glad to hear that the platform makes it easy to manage your group events and that the flexibility with ticket types, pricing, and scheduling has been valuable for you. We also appreciate your feedback regarding website page personalization and the initial learning curve. We understand how important it is to have a modern, customizable interface, and input like yours helps us prioritize future updates to make our platform even more flexible and user-friendly. Thank you for choosing Tix! Silvia Mahoney Tix, Inc. MB Maria B. Box Office and Group Sales Manager Entertainment ### "Highly Recommend!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 25, 2025 Having moved through three ticketing systems in three years, Tix is by far the best and perfect for our needs. Pros Tix is super easy to learn both from a selling and from a management perspective and their training videos and articles are very helpful! Tix Support provides quick responses to issues and were fantastic collaborators during customer data migration & resolving challenges. They have been an enormous help managing fake accounts and overall security of customer information. Events and Packages are straight forward to create and manage and fees are quite reasonable. Cons We love the pre-formatted reports and ability to customize but at times it can be hard to customize to our exact desired outcome. Alternatives considered [Brown Paper Tickets](https://www.capterra.com/p/127715/Brown-Paper-Tickets/) [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) [TicketLeap](https://www.capterra.com/p/14204/TicketLeap/) Reasons for choosing Tix Functionality, pricing, reporting, CRM, ability to create packages Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 23, 2025 Maria, thank you so much for your wonderful feedback! We’re thrilled to hear that Tix has been a great fit for your organization and that you’ve found the platform easy to learn and manage. It’s great to know our training resources, reporting tools, and support team have all contributed to a smooth experience—especially during your data migration and security management. We’ll be sure to share your kind words with our support staff! We also appreciate your comments about report customization. We understand how valuable it is to have full flexibility when analyzing your data, and feedback like yours helps us continue improving those capabilities. Thank you for choosing Tix! Silvia Mahoney Tix, Inc. CG catherine g. Manager Arts and Crafts ### "Good product. " 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 25, 2025 No major problems. Great customer support when / if needed. I have never had issues on the customer end. Pros Donations, paymebts and event funds all in one place. Easy for customers to enter credit card info. Cons Not extremely user friendly at first. Lots of steps and a large Learning curve. But once you get used to it. It’s second nature. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 23, 2025 Catherine, we’re so glad to hear that having donations, payments, and event revenue all in one place has been convenient, and that your customers have an easy time completing their transactions. We appreciate your honesty about the initial learning curve. We’re always looking for ways to make the setup and onboarding process smoother, and feedback like yours helps guide those improvements. It’s also wonderful to hear that your experience with customer support has been positive and that things have run smoothly for your patrons. Thank you for choosing Tix! Silvia Mahoney Tix, Inc. LF Logan F. Director of Arts Religious Institutions ### "Great Support!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 25, 2025 Solid, runs pretty well for the majority of patrons. I like the rate we pay compared to most other ticketing services I've looked into. Pros I like the staff support. Iris and Patti do a wonderful job helping me solve problems! I also like how simple the software is to use. Cons Sometimes it can take a while to get tickets sorted out for patrons. They seem to have trouble logging in and selecting performances on their own. This tends to be older patrons who generally have difficulty with technology, computers, etc. I often help them on the phone because they can't book tickets. Alternatives considered [AudienceView](https://www.capterra.com/p/114659/AudienceView-Professional/) Reasons for choosing Tix Price and ease of use. I liked the customer support staff of Tix too! Thanks guys! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 23, 2025 Logan, thank you so much for your thoughtful feedback! We’re thrilled to hear that you find the software easy to use and that our team has been so helpful—your appreciation means a lot, and we’ll be sure to share your compliments with them. We also understand the challenges some patrons face when navigating online ticketing, especially those less familiar with technology. We appreciate you taking the time to assist them personally—it shows great care for your customers. We’re continually exploring ways to make the purchase process even more intuitive for all patrons and will keep your feedback in mind as we work toward future improvements. It’s wonderful to know that Tix continues to provide solid performance and good value for your organization. Thank you for your continued partnership! Thank you for choosing Tix! Silvia Mahoney Tix, Inc. [View all Reviews](https://www.capterra.com/p/9322/Tix/reviews/) Popular comparisons [Eventbrite vs Tix](https://www.capterra.com/compare/9322-114949/Tix-vs-Eventbrite)[Purplepass vs Tix](https://www.capterra.com/compare/9322-133885/Tix-vs-Purplepass-Ticketing)[Beyonk vs Tix](https://www.capterra.com/compare/9322-236278/Tix-vs-Beyonk)[Showpass vs Tix](https://www.capterra.com/compare/9322-153637/Tix-vs-Showpass)[TicketSource vs Tix](https://www.capterra.com/compare/9322-134828/Tix-vs-TicketSource)[Ticket Tailor vs Tix](https://www.capterra.com/compare/9322-112510/Tix-vs-Ticket-Tailor) [ThunderTix vs Tix](https://www.capterra.com/compare/9322-47852/Tix-vs-ThunderTix)[Accelevents vs Tix](https://www.capterra.com/compare/9322-144596/Tix-vs-Accelevents)[Fienta vs Tix](https://www.capterra.com/compare/9322-171132/Tix-vs-Fienta)[TicketSpice vs Tix](https://www.capterra.com/compare/9322-146463/Tix-vs-TicketSpice)[AudienceView vs Tix](https://www.capterra.com/compare/9322-114659/Tix-vs-AudienceView-Professional)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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