# The Mortgage Office Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about The Mortgage Office Software - reviews, pricing plans, popular comparisons to other Loan Servicing products and more. Source: https://www.capterra.com/p/9277/The-Mortgage-Office --- # The Mortgage Office Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) The Mortgage Office ## What is The Mortgage Office? The Mortgage Office is the most trusted loan management software platform, empowering lenders of all sizes for 45+ years. From private lenders to municipalities to non-profits and educational institutions, The Mortgage Office delivers the most innovative, accurate, and user-friendly platform for loan origination, loan servicing, and fund management.​ Streamline complex processes with features like borrower and investor portals, advanced analytics, and seamless integrations with industry-leading tools such as Geraci Lightning Docs, Jonah Direct, and USIO.​ Built on a secure, cloud-based infrastructure, The Mortgage Office ensures compliance, reliability, and scalability. Save time, reduce costs, and enhance borrower experiences with online portals and customizable dashboards.​ Join 1,100+ lenders managing over $190B in loans globally. Discover how The Mortgage Office can simplify your lending and help drive your growth. ## What is The Mortgage Office used for? [Loan Servicing](https://www.capterra.com/loan-servicing-software/)[Loan Origination](https://www.capterra.com/loan-origination-software/)[Mortgage](https://www.capterra.com/mortgage-and-loans-software/) Overall rating Based on 285 user reviews Reviews sentiment Positive 97% Neutral 2% Negative 1% Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## The Mortgage Office alternatives Highest Rated [4.9 (112)](https://www.capterra.com/p/191761/Mortgage-Automator/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.9 (24)](https://www.capterra.com/p/254642/HES-LoanBox/reviews/) Starting price $75000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (48)](https://www.capterra.com/p/79849/Margill-Loan-Manager/reviews/) Starting price $4450.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (133)](https://www.capterra.com/p/130149/bpm-online-CRM/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/9277/The-Mortgage-Office/alternatives/) ## Who uses The Mortgage Office? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Borrower Management 4.9 (42) 61.90% of 42 reviewers that rated this feature as important or highly important Searchable database of information about loan borrowers Accounting 4.7 (34) 64.71% of 34 reviewers that rated this feature as important or highly important Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Payment Collection 5.0 (31) 61.29% of 31 reviewers that rated this feature as important or highly important Tracking, managing, and initiating the transfer of funds for overdue customer payments Document Management 4.8 (30) 60.00% of 30 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Loan Processing 4.9 (27) 40.74% of 27 reviewers that rated this feature as important or highly important Collect, organize, and prepare loan information to send to the lender for approval Amortization Schedule 4.9 (22) 50.00% of 22 reviewers that rated this feature as important or highly important Create a table of loan payments showing dates, amount of principal, amount of interest, and remaining balance The Mortgage Office 90 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Track money owed to a company's creditors/suppliers Track outstanding invoices and the money owed from clients Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Create a table of loan payments showing dates, amount of principal, amount of interest, and remaining balance Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Manage assets throughout their lifecycle to optimize profit A record of all activities within the system, including user access, changes made, etc. Type of loan used to finance the purchase of a motor vehicle Automate loan approval rules and risk analysis to determine acceptable loan terms for a borrower Automatically transfers funds to/from borrower accounts on a regular or periodic basis Searchable database of information about loan borrowers Type of loan used to finance business expenses Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period Electronic storage of stakeholder contact information Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Link and track collateral information associated with one or multiple loans Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Configure existing workflows to meet your organization's needs Type of loan used to finance construction projects Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Report customer payment history and outstanding debts to credit bureaus Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Store and organize information about customers and previous interactions Reports that show customers their invoices, payments, and balance on the account Add customized logos and colors to align with company branding Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Electronic signing method that validates the authenticity and integrity of a digital document Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Electronically collect payments for goods or services Digitally sign online documents Create and send email blasts/campaigns Automate maintenance of escrow accounts on behalf of borrowers Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk Plan, manage, and track the financial activities of an individual or organization Primarily serving architecture, engineering, and construction industry professionals Automated payments and reporting for investors Store information about leads or contacts and track, manage and nurture them throughout the sales process Distribution and delivery of funds to approved borrowers Process of securing a loan from a bank or any other lender. Assess and control risks associated with the credit process of each loan portfolio/account Collect, organize, and prepare loan information to send to the lender for approval Process of collecting loan interest and escrow payments from a borrower. Automate workflows and trigger campaigns based on customer actions Type of loan used to purchase real estate Expand services to areas outside of the home location, functioning as an extension of the home location. Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage the accounting and financial aspects of multiple locations or companies in a single location Manage and handle various international currencies Ability to fill out and submit application forms on the web Tracking, managing, and initiating the transfer of funds for overdue customer payments Track sent and received payments, invoices, and bills. Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. The initial step in the mortgage workflow Tool used to determine accurate pricing and product eligibility for borrowers Calculation of consumption tax imposed on properties Active reporting of data and metrics Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Initiate collection and analysis of known risks Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Set & manage permission levels based on user roles and restrict access to only authorized individuals Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Online portal through which end users can access the system, manage tasks, or obtain information Track the status over time for a request, process, asset, or transaction Type of loan designed to help students pay for post-secondary education and associated fees Create, manage and track all task activities and progression Track and manage the scheduling of tasks Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.7 (205) 4.7 Based on 205 reviews ## Pricing Value for money 4.7 (185) ### Starting price Free trial not available Value for money 4.7 (185) 4.7 Based on 185 reviews ## Integrations [ QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[ QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (277) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (277) 4.8 Based on 277 reviews ## User reviews Overall rating 4.8 Based on 285 reviews Filter by rating 5(248) 4(28) 3(7) 2(0) 1(2) Mentioned topic Sorted by most recent NB Nicole B. Director of Operations Financial Services ### "Great Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 26, 2026 I been with mortgage office for close to 8 years and have been very satisfied with the product and their customer service. Pros What I love about it is that it's not complicated and covers everything that we need it for. It has loan reports for your maturities and for tracking insurance and also I love the tax feature and there customer service that literally will stay on the phone and walk you through the whole process. Cons I really have no complaints, the only suggestion would be perhaps adding another bucket in the trust ledger. That way if you need to separate out a construction reserve, interest reserve and property taxes you have a way to do that. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SS Stacey S. Account Manager Real Estate ### "Services All My Loans in one place - CLOUD-BASED! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 14, 2026 I love that everything is cloud-based and all loans are kept in one place. It’s a huge benefit—I can access loan information from my home computer after hours, my iPad, or even my phone. I’ve literally done payoffs while on vacation! No matter where I am, my customers always get the information they need, exactly when they need it. Pros Transitioning from the “light” version of the software was smooth and straightforward. Since I process loans for multiple companies, I really appreciate how easy it is to switch between them without any hassle. I also love that it’s cloud-based, which allows me to access loan information and stay on top of issues even when I’m not in the office. Cons I know there are a lot of great features I’m not using yet, such as ACH payments and customer portals, that would make my job easier. Unfortunately, without a tech person on staff, I haven’t had the time or technical expertise to learn and implement them. Switched from [The Loan Office](https://www.capterra.com/p/135553/The-Loan-Office/) We switched from TLO to TMO now we have more robust software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JW Jordan W. Director Financial Services ### "Highly Rated Platform with Outstanding Support and a User-Focused Product Team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 5, 2026 My overall experience has been very positive. The support from the staff is excellent; they are knowledgeable, responsive, and genuinely helpful. I also really appreciate that the product team listens to user feedback and actively considers feature requests. It’s clear they care about improving the platform based on real user needs. The platform is robust and dependable, and the strong support from the whole TMO team makes a big difference. With more automation, it would be even stronger. Pros I really love how flexible the system is. It offers strong features for tracking loans, managing data, and generating reports. Overall, it’s a reliable platform that does what it’s designed to do very well. Cons Some processes feel a bit too manual in some areas. Certain tasks could be more automated or streamlined, which would save time and reduce repetitive work. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NS Nora S. Office Administrator Real Estate ### "Great Software with Fast Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 5, 2026 Overall, The Mortgage Office has been great to use. It makes managing loans, payments, and reporting way easier, and once you get the hang of it, everything runs smoothly. The quick, helpful support really makes a difference, so you never feel stuck. Definitely a solid tool for keeping everything organized and running efficiently. Pros The software is really well-made, fast, and easy to navigate. The quality of the software is great and everything is well organized. The support team is also excellent — they respond quickly and are very helpful whenever you have questions or need help figuring something out. It’s also very affordable compared to other loan servicing software I looked into. Cons Some features can take a little time to learn at first, especially if you’re new to loan servicing software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JC Jessica C. Assistant Manager Real Estate ### "Smooth Performance Backed by Strong Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 30, 2025 The overall experience with the software has been great. The system is very user-friendly, and the wide range of resources available helps us run our business as efficiently as possible. Pros Regular updates keep everything running smoothly, and the ongoing support from the account managers and support team help resolve any questions or issues quickly, so we can keep operating with minimal downtime. Cons When two people are working in the same account, only one person’s changes are saved. It would be helpful to have a feature that shows when someone else is currently in the same account. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AV April V. Loan Processor Real Estate ### "Streamlined" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 19, 2025 Pros I’ve been really happy with the Mortgage Office Pro version. The platform is much more streamlined and efficient, and it’s made managing loans and servicing far easier than before. It feels like a solid upgrade that actually supports day-to-day operations. Cons The way to view certain reports and some transitional issues is my only complaint. Support has been very good at working with us to help resolve whatever we need help with. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NA Nasreen A. System Analyst Construction ### "Excellent System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 15, 2025 This system is resolving purpose of our mortgage finance. Loans can be processed, very secured in terms of data breeching. Pros User Friendly system and easy to access in terms of features and functionality, tope of that excellent customer support. Cons None from our end. The only part is customization which is required most of the time. Reports are not easy to build. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HM Heather M. Operations Coordinator Master Broker Real Estate ### "TMO experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 11, 2025 Great experience overall! Staff is more than helpful. I am able to get help as needed. The end of year tax option is amazing! Pros Easy process and helpful team. The training was good once I had a good understanding of what my company was looking for in the platform. Cons Would like to see a draw option for conventional loan product. Our loans do not fully fit in the construction product. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MR Marisol R. Real Estate Office Manager Real Estate ### "TMO, all in one!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 8, 2025 Very satisfied with the program regarding loan servicing, reports, payments and more. TMO has been a very useful program. Pros TMO is super helpful with what we use it for, Loan Servicing! We use the online version which is very fast. If I ever get stuck in any way their customer support is always very helpful including the zoom video calls. It gets better as time passes since they update the program with new features. Cons it will be helpful if there is way to automatically count how many times a loan has been late. Also, the time on the reports is different as our central time, maybe there is a way of changing it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LB Lee B. Administrator Banking ### "The Mortage Office gets it done!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 29, 2025 I went to their office in 2014 for training after working with the program for a few weeks, asking LOTS of questions. Everyone has been wonderful ever since. 90% of the time any questions are answered in less than 24 hours (TMO is west coast, I am east) and often in less time. When I put in subject line it's urgent, they get back to me even quicker. It was only an hour today!! Pros It's a good program and works well for all we need from it. Cons It's not always intuitive . . . but hey, that may just be me! But once I know, I know! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/9277/The-Mortgage-Office/reviews/) Popular comparisons [Mortgage Automator vs The Mortgage Office](https://www.capterra.com/compare/9277-191761/The-Mortgage-Office-vs-Mortgage-Automator) [Creatio CRM vs The Mortgage Office](https://www.capterra.com/compare/9277-130149/The-Mortgage-Office-vs-bpm-online-CRM)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)