# SiteLink Web Edition Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about SiteLink Web Edition Software - reviews, pricing plans, popular comparisons to other Self Storage products and more. Source: https://www.capterra.com/p/92752/SiteLink-Web-Edition --- # SiteLink Web Edition Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SiteLink Web Edition ## What is SiteLink Web Edition? Discover Sitelink by Storable, the ultimate solution for self-storage management. This comprehensive suite offers robust features designed to streamline operations and maximize profitability. With secure, cloud-based access, Sitelink empowers storage operators to efficiently manage their property portfolio from anywhere in the world. Enhance communication, gain actionable insights through detailed reporting, and optimize operational efficiency with Sitelink's intuitive platform. ## What is SiteLink Web Edition used for? [Self Storage](https://www.capterra.com/self-storage-software/)[Property Management Accounting](https://www.capterra.com/property-management-accounting-software/) Overall rating Based on 452 user reviews Reviews sentiment Positive 94% Neutral 3% Negative 2% Pros & cons Streamlined user experience Comprehensive training resources available Recurring system glitches Starting price $50 Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SiteLink Web Edition?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.storEDGE.com&name=SiteLink Web Edition) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SiteLink Web Edition 4.7 (452) VS. [4.8 (703)](https://www.capterra.com/p/112769/Self-Storage-Software/reviews/) Starting Price $50 Per Month Starting Price $90 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (451) Ease Of Use 4.7 (702) Value For Money 4.5 (323) Value For Money 4.8 (483) Customer Service 4.7 (438) Customer Service 4.9 (692) ## SiteLink Web Edition alternatives [4.4 (237)](https://www.capterra.com/p/218435/storEDGE/reviews/) Starting price $50.00 Per User, Per Month [4.5 (45)](https://www.capterra.com/p/174252/CCStorage/reviews/) Starting price Contact vendor for pricing [4.7 (90)](https://www.capterra.com/p/150577/6Storage/reviews/) Starting price Contact vendor for pricing [4.2 (327)](https://www.capterra.com/p/164741/Yardi-Breeze/reviews/) Starting price $1.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/92752/SiteLink-Web-Edition/alternatives/) ## Pros and Cons Streamlined user experience 93% positive reviews out of 84 Most reviewers describe ease of use as a major benefit, highlighting intuitive navigation and simple daily operations. Recurring system glitches 54% negative reviews out of 54 Some reviewers indicate bugs and issues disrupt workflow, causing crashes, data loss, and slow problem resolution. Comprehensive training resources available 95% positive reviews out of 38 Most reviewers find training and learning curve manageable due to intuitive design and extensive video tutorials. Responsive technical assistance 92% positive reviews out of 36 Most reviewers report technical support is easily accessible, quick to respond, and consistently resolves issues. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Billing & Invoicing 4.6 (65) 60.00% of 65 reviewers that rated this feature as important or highly important This aspect lets you send invoices, track payments, and automate billing. Reviewers appreciate the clear itemization and easy setup, but some find invoice formatting unprofessional and mention difficulties with refunds and customizing billing details. Document Management 4.6 (65) 52.31% of 65 reviewers that rated this feature as important or highly important SiteLink Web Edition helps you organize, edit, and store documents for tenants and business needs. Users think it’s easy to keep documents accessible and customizable, but some report limited formatting options and occasional missing files in tenant records. Electronic Payments 4.7 (64) 59.38% of 64 reviewers that rated this feature as important or highly important SiteLink Web Edition gives you multiple ways to process payments, including online and ACH options. Reviewers appreciate the convenience for tenants, seamless merchant integration, and automation, but some mention occasional bugs and a less user-friendly interface for online payments. Customer Management 4.4 (57) 52.63% of 57 reviewers that rated this feature as important or highly important With this capability, you can manage tenant details, notes, and correspondence efficiently. Some reviewers find it versatile and helpful for communication and online account updates, but others say navigation is difficult and customer actions are not centralized. Access Controls/Permissions 4.4 (47) 42.55% of 47 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Electronic Signature 4.0 (46) 32.61% of 46 reviewers that rated this feature as important or highly important Digitally sign online documents SiteLink Web Edition 38 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Tools for the systematic analysis of various types of data or statistics Application programming interface that allows for integration with other systems/databases Allows businesses to create and manage auctions. This aspect lets you send invoices, track payments, and automate billing. Reviewers appreciate the clear itemization and easy setup, but some find invoice formatting unprofessional and mention difficulties with refunds and customizing billing details. Manage and track all internal and external communication conducted via calls, email, text, or chat Manage, organize, and store contact information Accept and process credit card transactions With this capability, you can manage tenant details, notes, and correspondence efficiently. Some reviewers find it versatile and helpful for communication and online account updates, but others say navigation is difficult and customer actions are not centralized. Alter the layout and content of reports Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications SiteLink Web Edition helps you organize, edit, and store documents for tenants and business needs. Users think it’s easy to keep documents accessible and customizable, but some report limited formatting options and occasional missing files in tenant records. SiteLink Web Edition gives you multiple ways to process payments, including online and ACH options. Reviewers appreciate the convenience for tenants, seamless merchant integration, and automation, but some mention occasional bugs and a less user-friendly interface for online payments. Digitally sign online documents Generate reports to assess the financial performance of an organization Used by property managers Designed for self storage facilities Centralized accounting record which tracks all financial transactions Allows the calculation of fees for late rent payments Store information about leads or contacts and track, manage and nurture them throughout the sales process Monitor the process of lease agreements Manage and support multiple locations Accept and process online payment transactions Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) Add, view, and edit details of all properties managed by an agency that are available for sale or rent Timed notification for any upcoming task, deadline, appointment, or activity Streamline, automate and manage the rental of properties, facilities, assets, or equipment Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Monitor sales and make necessary adjustment in order to increase demand and revenue Manage gate access to secure facilities/properties Create, manage and track all task activities and progression Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff Handle activities like room booking, rent processing, lease agreement management, and client communication Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks SaaS, web-based, online deployment Get Advice We can help you find the software with the features you need. Features 4.5 (350) 4.5 Based on 350 reviews ## Pricing Value for money 4.5 (323) Free Trial Basic $50.00 Per Month Value for money 4.5 (323) 4.5 Based on 323 reviews ## Integrations [ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)[ authorize.net](https://www.capterra.com/p/221412/authorizenet/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (438) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (438) 4.7 Based on 438 reviews ## User reviews Overall rating 4.7 Based on 452 reviews Filter by rating 5(337) 4(90) 3(15) 2(7) 1(3) Mentioned topic Sorted by most recent AR Allison R. Owner Facilities Services ### "Poor gate/pad access service" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 5/10 May 31, 2025 We switched gate access to Sitelink awhile back, expecting the same service we always received in the past; however, we've had issues with the gate pads ONLY (Gate works, as long as we open it from our computer). We've had to leave the gate open, because we've had issues with customers unable to get in. Pros Past customer service. We continued with Sitelink after purchasing the business in 2019. They were always good to respond and quickly service our needs. Cons Their response time is slower and we are still trying to get a problem resolved, after over a week of issues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AW AJ W. Manager Real Estate ### "Once was a great company - nothing like they originally were. Storable = Horrible" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 3/10 April 28, 2025 Actively looking for a replacement to SiteLink as our Self-Storage Management software and payment processing. Pros Has a lot of Self Storage solutions - access control integration, payment processing, etc. Cons Sitelink was purchased by Storable and customer services has been stripped away in an effort to streamline and increase company profit. You now interact with tech support people IF you're luck. Regarding billing issues (which occur several times a year because they are always making changes to increase the profit - you simply have email support??? Horrible. Additionally they continue to raise their costs every 1.5-2 years like clockwork. We have been with them for 20 years and the company is has now become is a shadow of their original self since being bought out. They have won no voter awards since 2017 for a very good reason... Simply go to their website and look at the vast amount of phone numbers for various "support". Even their phone numbers don't have the same area code because they outsource to call centers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TF Theresa F. Self Storage Property Manager Retail ### "I would Recommend Sitelink" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 2, 2024 I've been using this for many years. You must have a good, fast, internet connection for it to work properly Pros It is updated regularly and usually without hiccups. Cons When there is a hiccup with the system, it usually is handled quickly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RL Renee L. Property Manager Accounting ### "Best Ever!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 27, 2024 Excellent! Customer Service is always ready to help with any issue you have encountered. Pros So easy to learn the program and processes, much better than Centershift! Cons It would be very helpful to expand the SMS messaging service to 200 characters. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LA Lesa A. Manager Facilities Services ### "Best Customer Service!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 23, 2024 It has been an awesome overall experience. I am so thankful for the customer service. They are so courteous and go above and beyond to help me with whatever is needed. Pros It allows me to work remotely on my laptop. Which allows a better service to my customers. Cons Not having a handbook, where I could look up how to learn how to use all the different functions it offers. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BB Brenda B. Manager Real Estate ### "I love Sitelink" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 23, 2024 Wonderful. Have used it for 10 years. I have used another company briefly and it was a total nightmare and difficult to use. Pros It is the best program I have ever used. I always recommend Sitelink to everyone Cons Honestly the only thing I can think of is not being able to reach support on weekends. Switched from [Easy Storage Solutions](https://www.capterra.com/p/112769/Self-Storage-Software/) Our company was bought out and they use Sitelink. I was thrilled to go back to using Sitelink. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MH Monica H. Manager Facilities Services ### "Simple, accurate and correct." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 23, 2024 Nothing but good things to say about the program. Pros Its simple. Easy to set up and use. It adapts to other programs we use. Cons Some reversals are a little difficult to figure out on you own if not done a lot. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ML Michael L. Client Relations Manager Retail ### "Good experience with SiteLink Web Edition" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 23, 2024 I like the ease of use. I like the fact that you can flow from one task to another Pros There is the ease of use. The ease to flow from one task to another Cons Nothing to mention presently. There is no improvements I can think of at the moment Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TN Terry N. Owner Manager Internet ### "Great Product " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 17, 2024 Exactly what we needed ! This serves every way we require to run our business ! Pros Full service application! Does everything we need for a remote operation! Cons A bit too long to load! When loading the application it feels like a long wait! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SB Suzanne B. Property Manager Real Estate ### "SiteLink Web Edition Rocks!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 17, 2024 SiteLink Web Edition is very user-friendly and feature rich. Everything seems very intuitive, and when I have needed support, the team is very responsive and capable. Pros SiteLink is a very powerful management tool -- allows total management on one platform. Cons I can't think of anything I don't like about SiteLink Web Edition. :) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/92752/SiteLink-Web-Edition/reviews/) Popular comparisons [Easy Storage Solutions vs SiteLink Web Edition](https://www.capterra.com/compare/92752-112769/SiteLink-Web-Edition-vs-Self-Storage-Software)[Storable Edge vs SiteLink Web Edition](https://www.capterra.com/compare/92752-218435/SiteLink-Web-Edition-vs-storEDGE)[CCStorage vs SiteLink Web Edition](https://www.capterra.com/compare/92752-174252/SiteLink-Web-Edition-vs-CCStorage) [Yardi Breeze vs SiteLink Web Edition](https://www.capterra.com/compare/92752-164741/SiteLink-Web-Edition-vs-Yardi-Breeze)[TenantCloud vs SiteLink Web Edition](https://www.capterra.com/compare/92752-133029/SiteLink-Web-Edition-vs-TenantCloud)[DoorLoop vs SiteLink Web Edition](https://www.capterra.com/compare/92752-211768/SiteLink-Web-Edition-vs-DoorLoop)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)