# TOPS Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about TOPS Software - reviews, pricing plans, popular comparisons to other Towing products and more. Source: https://www.capterra.com/p/92600/TOPS --- # TOPS Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) TOPS ## What is TOPS? Designed for sophisticated towing and impound management companies, TOPS by TRAXERO is a robust Towing Management solution that is configurable to meet the unique, complex needs of your business and your clients. Streamline your work with robust capabilities across dispatch, impound lot, accounting, and more, while also unlocking detailed business performance with a customizable reporting module. TOPS’ customizable invoicing allows you to tailor your billing for each account and meet the needs of more complex and lucrative work as your business grows. ## What is TOPS used for? [Transportation Dispatch](https://www.capterra.com/transportation-dispatch-software/)[Towing](https://www.capterra.com/towing-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TOPS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://autura.com/&name=TOPS) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TOPS 5.0 (6) VS. [4.4 (329)](https://www.capterra.com/p/157262/QuickBase/reviews/) Starting Price Contact vendor Starting Price $35 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (6) Ease Of Use 4.1 (284) Value For Money 4.7 (6) Value For Money 4.1 (196) Customer Service 5.0 (6) Customer Service 4.3 (235) ## TOPS alternatives Highest Rated [4.7 (2,741)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (385)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.2 (242)](https://www.capterra.com/p/29249/Express/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.5 (1,688)](https://www.capterra.com/p/138669/Motive/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/92600/TOPS/alternatives/) ## FAQs about TOPS Overview ### What company size and specific industries is TOPS built for? TOPS is designed for sophisticated towing companies that handle work for municipalities, law enforcement agencies, and commercial accounts. It is best suited to operators serving public-sector and business customers rather than general consumer-focused towing firms. Features and Usability ### What are the key features of TOPS? TOPS offers job costing, billing and invoicing, inventory management, and order management for core operations. It also includes dispatch management, fleet management, route optimization, GPS, and assignment management, plus customer database, client management, customizable reports, electronic signature, mobile access, payment processing, QuickBooks integration, and third-party integrations. Integrations ### Which third-party tools and platforms does TOPS integrate with? TOPS integrates with 6 third-party tools across accounting and fleet management, including QuickBooks Desktop, QuickBooks Online, Sage Accounting, Samsara, Teletrac Navman DIRECTOR, and Safety Cloud. These catalog integrations cover financial tracking and vehicle or asset monitoring. Getting Started and Support ### What training and onboarding options does TOPS offer? TOPS provides live online training sessions to help teams get started. These sessions support guided setup and feature walkthroughs with a trainer, giving users a structured way to learn the system and ask questions during the process. Getting Started and Support ### What customer support options does TOPS offer? TOPS provides Email/Help Desk, Phone Support, and 24/7 Live Rep assistance. Support is available through these channels for users needing direct help, but no reviewer feedback is available to describe response times, helpfulness, or common support frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Accounting Integration Integrate with a third-party accounting system API Application programming interface that allows for integration with other systems/databases Assignment Management Assign issues and tasks based on availability or required skills Billing & Invoicing Create, manage, and send invoices or bills to customers Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. TOPS 23 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Application programming interface that allows for integration with other systems/databases Assign issues and tasks based on availability or required skills Create, manage, and send invoices or bills to customers A collection of customer information such as contact details, demographics, previous interactions, etc. Store and organize information about customers and previous interactions Alter the layout and content of reports Manage sending personnel and resources to a site as needed Digitally sign online documents System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Calculate total itemized costs, including initial costs and any changes Access software remotely via mobile devices Capture signatures via mobile devices Manage and support multiple locations Manage and track customer orders for goods, investments, or any other purchases Accept, record, and reconcile financial transactions Integrates with QuickBooks Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Finding the most optimal routes for drivers based on various factors and constraints Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. Features 5.0 (6) 5.0 Based on 6 reviews ## Pricing Value for money 4.7 (6) ### Starting price Free trial not available Value for money 4.7 (6) 4.7 Based on 6 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[ Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)[ Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)[ Teletrac Navman DIRECTOR](https://www.capterra.com/p/38533/DIRECTOR-Fleet-Software/)[ Safety Cloud](https://www.capterra.com/p/10026570/Safety-Cloud/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (6) 5.0 Based on 6 reviews ## User reviews Overall rating 5.0 Based on 6 reviews Filter by rating 5(6) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MP Mike P. CEO Transportation/Trucking/Railroad ### "Excellent software, Great People" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 28, 2021 Pros We love that we can run 90% of our business using this software. Auction, Liens, reviews, tows, billing, mapping, gps, cameras..you name it they have thought of it. Cons Honestly no cons, I believe they have almost thought of everything Switched from [Tracker](https://www.capterra.com/p/141766/TrackerRMS/) Easy of use Reasons for choosing TOPS If felt like, someone who had actually towed before designed the product Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EA Ed A. ### "Quick Silver" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 October 7, 2016 I have been using Towxchange for approximately 10+ years and am very happy with the product. I was just talking to another tow company owner today about my positive experience with Towxchange so it's obvious I'm a happy customer! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MB Mike B. President Transportation/Trucking/Railroad ### "TOPS increases our efficiency-productivity-reliability" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 7, 2016 We have been using TOPS since 2001 for all of our dispatching, auction, lien, and inventory. It's pricing module provides an accurate rating of invoices that pass seamlessly to QuickBooks. It also provides reporting for measurement of productivity, account activity as well as reports to law enforcement. Product support is exceptional. Pros Flexibility, easy for users, reporting. Cons none. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BR Brad R. ### "Function and features without the hassles." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 October 7, 2016 This system remains fast whether it's a search, report or live data. We have run over a million tow request through it and depend on it in our four state operation. Up time is fantastic without the need for IT support on our end. This is a great system for towing, impound/storage and auction. Most importantly, it is run by people you can enjoy working with. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Michael S. President Transportation/Trucking/Railroad ### "Very well thought out program, that covers every aspect of our Towing and Storage Industry." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 7, 2016 TowXchange (TOPS) team is very knowledgeable of the Towing industry. This product is made up from suggestions from all of the Top Towers in the US. Tops has grown over the years and allowed our company to expand into areas that are unusual and unique to the Towing and Storage industry. Their IT department is like having your own right in your office. Always just a phone call away. Always willing to sit and listen, and then offer suggestion and solutions on how to accomplish the task at hand. Apple is currently running Storage Operations and Businesses in 48 states for the federal government. The Tops software has allowed my Team to manage stored vehicle assets and different information needed to facilitate custom reporting to meet all different types of contractual requirements and information and stay compliant. Great Job! Keep up the good work! Michael Scully - President Rbex Inc. dba Apple Towing Co. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LD Lori D. Manager Automotive ### "Great software overall!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 7, 2016 Tops TowXchange is a great product. It is easy to use and very reliable. You can enter calls and dispatch them with ease. Pricing in the system is also very simple. It communicates well with our accounting system QuickBooks. We had tried a different dispatching system Omadi, it was terrible in comparison. I would never switch to another dispatch system again. I highly recommend this software. Pros Ease of use and reliability. Cons In the drop down box for vehicle type, I would like to see a couple options added. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.