# TOPS Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about TOPS Software - reviews, pricing plans, popular comparisons to other Towing products and more.

Source: https://www.capterra.com/p/92600/TOPS

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# 

 TOPS Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

TOPS

## What is TOPS?

Designed for sophisticated towing and impound management companies, TOPS by TRAXERO is a robust Towing Management solution that is configurable to meet the unique, complex needs of your business and your clients. Streamline your work with robust capabilities across dispatch, impound lot, accounting, and more, while also unlocking detailed business performance with a customizable reporting module. TOPS’ customizable invoicing allows you to tailor your billing for each account and meet the needs of more complex and lucrative work as your business grows.

## What is TOPS used for?

[Transportation Dispatch](https://www.capterra.com/transportation-dispatch-software/)[Towing](https://www.capterra.com/towing-software/)

Top alternative

Featured

Overall rating

Based on 6 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for TOPS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://autura.com/&name=TOPS)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### TOPS

5.0 (6)

VS.

[4.8 (81)](https://www.capterra.com/p/94188/Towbook-Management-Software/reviews/)

Starting Price

Contact vendor

Starting Price

$49

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (6)

Ease Of Use

4.8 (938)

Value For Money

4.7 (6)

Value For Money

4.8 (874)

Customer Service

5.0 (6)

Customer Service

4.8 (885)

## TOPS alternatives

[4.7 (29)](https://www.capterra.com/p/161899/Cetaris-Fleet/reviews/)

Starting price

$1000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (2,736)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.7 (26)](https://www.capterra.com/p/2072/AMCS-Fleet-Maintenance/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.1 (76)](https://www.capterra.com/p/218952/Tookan/reviews/)

Starting price

$129.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

80%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/92600/TOPS/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Accounting

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Accounting Integration

Integrate with a third-party accounting system

API

Application programming interface that allows for integration with other systems/databases

Assignment Management

Assign issues and tasks based on availability or required skills

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Customer Database

A collection of customer information such as contact details, demographics, previous interactions, etc.

TOPS 23 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Application programming interface that allows for integration with other systems/databases

Assign issues and tasks based on availability or required skills

Create, manage, and send invoices or bills to customers

A collection of customer information such as contact details, demographics, previous interactions, etc.

Store and organize information about customers and previous interactions

Alter the layout and content of reports

Manage sending personnel and resources to a site as needed

Digitally sign online documents

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Calculate total itemized costs, including initial costs and any changes

Access software remotely via mobile devices

Capture signatures via mobile devices

Manage and support multiple locations

Manage and track customer orders for goods, investments, or any other purchases

Accept, record, and reconcile financial transactions

Integrates with QuickBooks

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Finding the most optimal routes for drivers based on various factors and constraints

Set up connections to third-party platforms to improve business processes

Get Advice

We can help you find the software with the features you need.

Features

5.0 (6)

5.0

Based on 6 reviews

## Pricing

Value for money

4.7 (6)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.7 (6)

4.7

Based on 6 reviews

## Integrations

[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[

Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)[

Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)[

Teletrac Navman DIRECTOR](https://www.capterra.com/p/38533/DIRECTOR-Fleet-Software/)[

Safety Cloud](https://www.capterra.com/p/10026570/Safety-Cloud/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (6)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (6)

5.0

Based on 6 reviews

## User reviews

Overall rating

5.0

Based on 6 reviews

Filter by rating

5(6)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MP

Mike P.

CEO

Transportation/Trucking/Railroad

### "Excellent software, Great People"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 28, 2021

Pros

We love that we can run 90% of our business using this software. Auction, Liens, reviews, tows, billing, mapping, gps, cameras..you name it they have thought of it.

Cons

Honestly no cons, I believe they have almost thought of everything

Switched from

[Tracker](https://www.capterra.com/p/141766/TrackerRMS/)

Easy of use

Reasons for choosing TOPS

If felt like, someone who had actually towed before designed the product

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EA

Ed A.

### "Quick Silver"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

October 7, 2016

I have been using Towxchange for approximately 10+ years and am very happy with the product. I was just talking to another tow company owner today about my positive experience with Towxchange so it's obvious I'm a happy customer!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MB

Mike B.

President

Transportation/Trucking/Railroad

### "TOPS increases our efficiency-productivity-reliability"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 7, 2016

We have been using TOPS since 2001 for all of our dispatching, auction, lien, and inventory. It's pricing module provides an accurate rating of invoices that pass seamlessly to QuickBooks. It also provides reporting for measurement of productivity, account activity as well as reports to law enforcement. Product support is exceptional.

Pros

Flexibility, easy for users, reporting.

Cons

none.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BR

Brad R.

### "Function and features without the hassles."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

October 7, 2016

This system remains fast whether it's a search, report or live data. We have run over a million tow request through it and depend on it in our four state operation. Up time is fantastic without the need for IT support on our end. This is a great system for towing, impound/storage and auction. Most importantly, it is run by people you can enjoy working with.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MS

Michael S.

President

Transportation/Trucking/Railroad

### "Very well thought out program, that covers every aspect of our Towing and Storage Industry."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 7, 2016

TowXchange (TOPS) team is very knowledgeable of the Towing industry. This product is made up from suggestions from all of the Top Towers in the US. Tops has grown over the years and allowed our company to expand into areas that are unusual and unique to the Towing and Storage industry. Their IT department is like having your own right in your office. Always just a phone call away. Always willing to sit and listen, and then offer suggestion and solutions on how to accomplish the task at hand. Apple is currently running Storage Operations and Businesses in 48 states for the federal government. The Tops software has allowed my Team to manage stored vehicle assets and different information needed to facilitate custom reporting to meet all different types of contractual requirements and information and stay compliant. Great Job! Keep up the good work! Michael Scully - President Rbex Inc. dba Apple Towing Co.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LD

Lori D.

Manager

Automotive

### "Great software overall!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 7, 2016

Tops TowXchange is a great product. It is easy to use and very reliable. You can enter calls and dispatch them with ease. Pricing in the system is also very simple. It communicates well with our accounting system QuickBooks. We had tried a different dispatching system Omadi, it was terrible in comparison. I would never switch to another dispatch system again. I highly recommend this software.

Pros

Ease of use and reliability.

Cons

In the drop down box for vehicle type, I would like to see a couple options added.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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