# Pro_EDI Translator Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Pro_EDI Translator the right EDI solution for you? Explore 43 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/92426/Pro-EDI-Translator/reviews --- Pro\_EDI Translator 4.8 (43) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated February 25th, 2026 # Reviews of Pro\_EDI Translator Ease of use 4.6 Customer Service 4.9 ## Pros and Cons in Reviews JL James L ManagerFood & Beverages, 51 - 200 employeesUsed the software for: More than 2 years. “This has been an amazing piece of software and the customer service team at Pro\_EDI reaches out on a regular basis to make sure all is well.“ October 13, 2025 ## Showing most helpful reviews Showing 1-25 of 43 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Nathan A. Operations Manager Food & Beverages Used the software for: 1-2 years ### "Great product and support service" May 7, 2024 5.0 Pros ProEDI was integral for processing our EDI 834 - Benefit Enrollment and Maintenance transactions. We have multiple dental offices and they don't all utilize the same backend system. The nice thing about ProEDI is that we are able to modify EDI maps so they align with each branch's IT system. The translation happens automatically in the background, and the few times we've needed Support their team from Cleveland has been great. Its nice having stand alone software, since these days everyone is trying to get a 'monthly fee' for EDI processing. Cons It was easy to use and we received amazing support throughout the entire pcoess Review Source Response from Pro\_EDI May 16, 2024 Glad we were able to help you with your 834 Translation! KD Kyle D. Owner Media Production Used the software for: Less than 6 months ### "Finally found an inexpensive EDI Software Solution with no extra fees" May 17, 2023 5.0 We looked into MANY different EDI options, but all the 'Software as a Service' ones were not going to be worth it for us , long term. We eventually found some software options out there, but they were geared towards fortune 500 companies. ProEDI worked with us on the pricing since we just needed something simple, and didn't want to pay monthly fees. We get paid more quickly now too which is nice. Pros We needed to do EDI in order to get paid quickly by ONE particular customer. It was not going to be worth it for us unless we knew the 'sunk costs' of EDI every year. Every other option out there wants to charge you $99 a month plus setup fees to do EDI... which would have been a wash for us. This company was able to work with us on the price since we only needed a simple outbound 810 Invoice to one other company. Cons We had to re configure our export file to make everything work properly, but once it was done it was pretty simple. Reason for choosing Pro\_EDI Translator No monthly fees! Also the Sales Rep answered the phone on the 1st ring which is always a good sign. Review Source Response from Pro\_EDI May 18, 2023 Thanks Kyle, like I said over the phone our 'Old Fashioned Customer Service' seems to resonate with folks a lot more these days. We do offer EDI Outsourcing as well but a majority of our customers are looking for a 'set it and forget it' solution. LR Leah R. Sr. Programmer Analyst Paper & Forest Products Used the software for: 2+ years ### "Outstanding customer service and great EDI product" February 24, 2026 5.0 Great overall experience with the product and the ProEDI team is the best! If you’re looking for something affordable that still delivers solid performance, this is a fantastic choice. Pros The translator is easy to use and very reliable. We used it for over 20 years! Support is exceptional which is their biggest asset. Cons UI is a bit dated although it does not hinder the functionality at all. Other than that, there is nothing I can think of. Review Source Response from Pro\_EDI February 25, 2026 Thanks for your DECADES of Business Leah! We appreciate the review / sentiments. JZ Julia Z. EDI Systems Analyst Transportation/Trucking/Railroad Used the software for: 2+ years ### "Developing maps for transportation industry - 204, 990, 214, 210" May 22, 2018 3.0 Cost efficient Pros Inexpensive and low maintenance solution for companies with low to medium volume of EDI transactions. Ability to edit or add segments and elements to any transactions regardless of X12 Standard. This comes handy when you for instance mostly using 4010 but have a requirement for 5010 from one Trading Partner and don't want to create 5010 maps from scratch. Cons Absence of built in communication tool. Batch files get very cumbersome when dealing with multiple Trading Partners/transaction sets. Have to rely on DOS commands for any type of specific requirements - unusual naming convention or email alerts. Order of translation logic. Unable to "go back", have to use "SAVE" variables. Review Source Response from Pro\_EDI May 23, 2018 Thank you for being a ProEDI User and Reseller of our Software Julia, Go Cavs! GD Gabriel D. vp operations Wholesale Used the software for: 2+ years ### "great team, great value, highly recommonded" January 15, 2026 5.0 Pros Great team and customer support. They will help you from the basics to more advanced help. Their team continues to be a partner in your needs. Cons We have not found any cons. The biggest value isn't just in the tech but the team behind it and their ability to help customers through an EDI challenge Review Source Response from Pro\_EDI January 27, 2026 Thank you for the kind words Gabriel! PG Polly G. VP Finance Treasurer Wholesale Used the software for: 2+ years ### "EDI DATA TRANSLATOR SOFTWARE" October 23, 2025 4.0 They have been our EDI VAN for over 12 years, and I don't remember any system down situation. Very pleasant, knowledgeable people and easy to work with Pros ProEDI was selected by us due to its great value and fantastic support people. We run it on-premises Cons It is an older mapper and user interface. It is unable to send some forms required by our customers which we purchase as one-offs from a competitor Review Source Response from Pro\_EDI November 3, 2025 Thanks for your many years of business Polly! JL James L. Manager Food & Beverages Used the software for: 2+ years ### "Pro\_EDI translator" October 13, 2025 5.0 This has been an amazing piece of software and the customer service team at Pro\_EDI reaches out on a regular basis to make sure all is well. Pros We have used the Pro\_EDI translator for over 20 years and it has been one of our few pieces of software that performs continuously and flawlessly. Cons After having used this software for over 20 years, I am unable to list a con. The software just quietly performs. Review Source Response from Pro\_EDI October 14, 2025 Its been Pleasure working with you over the decades James! Thanks for the review and your business over the years! MR Mark R. Executive VP Hospital & Health Care Used the software for: 2+ years ### "The only EDI translator we need. 14 year customer." October 13, 2025 5.0 Pro\_EDI Translator provided a cost effective and flexible solution to our 834 Enrollment file challenge. It's a product that we use everyday but only think about when we have a new file to setup. Pros We have been using Pro\_EDI Translator to handle our 834 enrollment files since 2011. The software has been easy to configure and once set up, we call it from within other processes to allow for automated file translation. When we have had questions support has been exceptional. Everything from answering a question to reviewing and correcting our configuration and setup. Cons The product has capabilities that go way beyond our use. As a user with a healthcare, not technical, background there was a learning curve. The documentation provided and customer support provided what I needed to implement the software. Review Source Response from Pro\_EDI October 14, 2025 Thank you for the thorough review Mark. The 834s and 837s are some of our most common maps. Glad you enjoy the old-fashioned customer support from our Team in Cleveland! SM Susan M. Fund Administrator Construction Used the software for: 2+ years ### "Great Product" October 13, 2025 5.0 Was so easy to implement and effortless to continue the service. Very happy with our decision to go with Pro-EDI. Pros Great customer support, professional and not disruptive as some companies can be. Any questions are answered quickly and in an understanding way. Cons We didn't work with them sooner. There really isn't anything negative to say as we are very satisfied with our decision to implement Pro\_EDI Review Source Response from Pro\_EDI October 16, 2025 Thank you for being a customer Susan! Best wishes to your organization. DG Douglas G. IT Specialist Environmental Services Used the software for: 2+ years ### "Good performance and service" October 13, 2025 5.0 ProEDI has been workable and clear. The translation process is clear, fairly easy to maintain, and when we need support, the people are always responsive and helpful. Pros From my perspective, ProEDI’s service has always been good. I have had a few occasions to contact their support, and they have always been responsive and helpful. Cons I can't think of any specific issues at the moment. When an order comes through that does not have the requisite setups, it can be slightly time-consuming to set them up, but that is more of a function of our ERP. Review Source Response from Pro\_EDI October 14, 2025 Thanks for the kind words Douglas! DC Dan C. Vice President I.T. Food Production Used the software for: 2+ years ### "Pro\_Edi" January 25, 2019 5.0 We are able to exchange EDI documents with all the major retailers. This places us on the same footing as our competitors. Pros The software is a professional grade EDI translator. It can handle any document with ease. The mapping process is simple and easy to use. It has been our only EDI translator for 20 years. Cons The Hp-Ux screen handling is a little touchy. Review Source Response from Pro\_EDI February 19, 2024 Thanks Dan! We're perhaps the only EDI Software out there these days that is 'cross platform compatible' with LINUX/UNIX and Windows. Thanks for your decades of business! RC Rocco C. IT Director Automotive Used the software for: 2+ years ### "Good Product for the Cost" January 22, 2019 5.0 Customer Service great they are easy to work with but do not spend a lot of money on updating the interface. Pros Very Cost effective Easy to use Superior Customer Support Cons Dated interface Few options for Reports or auto sending of errors Need to run manually or via a scheduled batch Review Source Response from Pro\_EDI January 23, 2019 Thanks for the Review Rocco! We have plans to update the interface again, and increase the automatic email/text capabilities for batch reporting as well. VC Vince C. Owner Used the software for: ### "One of the most straigh forward EDI Programs I've ever used" January 25, 2011 5.0 A Great EDI Software product if you want to do unlimited EDI Translation on your own PCs, without having to spend extra money on partner setup fees, communication taxes, or any other 'gotcha's that the more expensive packages seem to have. Great Support Team, and a solid product, I recommend it to all my clients. Pros Inexpensive, but has the ability to translate ANY EDI document, not just healthcare, Transportation or Invoice/PO maps. Data is mapped SPECIFICALLY to your Application File Layout - so it can be automatically fed into your ERP or Accounting system. Unattended Mode is nice for automation, and their Support Team was very friendly and always reliable. Cons The product has been around for over 20 years, so it looks a little more dated... but I'm a believer of 'if it aint broke don't fix it" - ProEDI runs fine on our clients Windows 7 and old Unix boxes. We havent had any clients requiring XML translation, but I believe ProEDI doesnt work as well with XML. Review Source Response from Pro\_EDI May 8, 2024 As the long lasting CSR from ProEDI, I'd just like to personally Thank Vince for his business over the last decade! We've been providing EDI solutions since the 90s, but only on Capterra since 2010. DC Danica C. Used the software for: ### "A Great Solution for those who don't want to put all their trust in \`the Cloud'" February 27, 2016 5.0 We were using another EDI \`Cloud-Based' Translator that promised a lot, but ended up costing us more than anticipated. We switched to ProEDI only to save money, because unlike all the other EDI options out there, they don't force you to do EDI \`in the Cloud' so they can charge you a monthly fee. With ProEDI we were able to anticipate EXACTLY how much our EDI operations would cost each year, which was great. It also ended up being cheaper than 12 months of \`Outsourced EDI.' Review Source Response from Pro\_EDI April 26, 2016 Thanks for your review! We also offer an Outsourcing EDI option, but find many of our customers who have an ERP or Accounting System (etc) in place already, prefer having more control over their entire EDI and IT operations. TP Trisha P. Founder Used the software for: 6-12 months ### "We Use ProEDI LE to exchange 810 Invoices and EDI 850 POs with our 1st Trading Partner" May 16, 2018 5.0 Pros We like how easy it is to use... We don't even interface with the software really, everything is done in the background the way we have it setup. We use .BAT files and Scheduling Scripts to streamline everything and it works really well. Cons We were going to write our own EDI maps but decided not to... It looked kind of confusing but that might just be EDI. Luckily they have an option for people who dont want to write maps. Review Source Response from Pro\_EDI May 21, 2018 Appreciate the Review Trisha! Also, our team LOVED The Bovino Jerky Samples you sent us!! =) BS Barry S. Software Support - Contractor Wholesale Used the software for: 2+ years ### "Long-time user of ProEDI." October 13, 2025 5.0 Pros It works all the time, every time. Once we set it up we don't need to worry about it again. The support is excellent - knowledgeable and fast. Cons Older-style interface, but definitely still usable. There is a bit of a learning curve, but ProEDI support is fantastic so they could get us through what we didn't understand. Review Source Response from Pro\_EDI October 15, 2025 Thanks for the kind words Barry! RB Ron B. Architect Medical Practice Used the software for: 1-2 years ### "Reliable and affordable on-prem translator" October 31, 2025 5.0 Customer service was exceptional. We had a minor issue after implementation but it was resolved quickly. Pros On prem solutions are rare nowadays. This allows us to process unlimited EDI transactions without incurring additional expense. Cons The user interface is somewhat dated but is typically only used for initial setup and configuration changes. Ongoing tasks happen automatically. Review Source Response from Pro\_EDI November 3, 2025 Im glad you appreciate our EDI on-premises Software Ron. Our team is available whenever you should need us. SC Scott C. EDI Coordinator Retail Used the software for: 2+ years ### "Pro\_EDI is a great EDI translator!" April 16, 2025 5.0 Great! It's made my job easier... The support team is friendly, helpful and very quick to respond. Pros Easy to understand and the Pro\_EDI support team is great! Cons Dropdown boxes need to show more items. Sometimes they only show 1 item. Review Source Response from Pro\_EDI April 17, 2025 Thanks for the review Scott, hope you're team enjoyed the training class! VR Virgil R. IT Administrator Medical Devices Used the software for: Less than 6 months ### "ProEDI Translator WORKS GREAT!" October 14, 2025 5.0 We've had a great overall experience with both the software and the customer service team from ProEDI. Fantastic product and service. Pros ProEDI Translator is incredibly easy to use and just WORKS! It's incredibly easy to use once it's set up for your organization. It's a great value for our money. If we ever have anything wrong in our data we can just take a look at the error report to see what was wrong and fix it. Cons I struggle to find anything that I dislike about the software. If I had to pick something then I think that the UI could use a more modern look but all we really care about is that it works and works well. Review Source Response from Pro\_EDI October 15, 2025 Its been great working with your team and bringing your healthcare EDI environment back up to speed Virgil! Thanks again! JS Jessie S. Application Systems Analyst Government Administration Used the software for: 2+ years ### "Product support is fantastic!" May 22, 2023 5.0 We are currently using the program to map all of our electronic benefit files to EDI formats for transmission to vendors. We are looking to fully automate this process, which the documentation and support have been helpful at pointing us in the correct direction so I am certain we will be successful in those projects in short order (we are just about to start on them). Pros The translator is extremely simple to use and we have used the same installation for many many years. Due to a software upgrade we needed a new version and support was \_very\_ helpful in getting us everything we needed to ensure a flawless transfer process.There is also great documentation included to facilitate full automation of the EDI file translation process, which has also been a massive help in our projects that are aiming to do just that.Support is fantastic! Cons There are no features that are readily apparent to be missing; the program does what it is supposed to flawlessly for our use-cases. Review Source Response from Pro\_EDI May 24, 2023 We sincerely appreciate your accolades Jessie! These days personalized tech support seems to be more valued than ever before. sM scott M. V president Wholesale Used the software for: 2+ years ### "Morris Costumes Review" October 12, 2023 5.0 Being able to communicate effectively and flawlessly drove our business to 20x growth Pros Our business is based on near real time communications and ecommerce fulfillment 20,000 orders a day. this system was very robust. We were seding inventory files every 15 minutes for 20,000 items plus invoices, tracking Cons I dont have any cons to comment on. Pro\_EDI filled all of our needs Review Source Response from Pro\_EDI October 18, 2023 Thank you again for letting ProEDI help your business grow Scott! Kristin R. CEO and President Used the software for: 2+ years ### "Good EDI product. " May 15, 2018 4.0 Pros Reliable product that has served us well for many, many years. It is very dependable and easy once the mapping conventions are learned. Cons My only complaint is that there haven't been any upgrades to our application in like 12+ years. I just wish they would make it run in the background and not take precedence every time an ProEDI command is issued. Review Source Response from Pro\_EDI February 19, 2024 Hi Kristin, thanks for your business over the years. The 4.5 version is out now and there's some updated GUI and other improvements behind the scenes you can take advantage of. Joey S. Director of E-Commerce Wholesale Used the software for: 2+ years ### "One of the best EDI translation tools I've used!" May 15, 2018 5.0 Great training from the ProEDI guys, which in turn lead to fast EDI implementation times. Pros I like the ability to customize various translations on the fly for those complicated EDI scenarios. Cons I have no complaints. Maybe a face lift of the UI might be nice. Other than that, there software is solid. Review Source Response from Pro\_EDI May 21, 2018 Thanks for the review Joey! Our 3-day Training class will help folks with larger EDI deployments become proficient in EDI mapping much more quickly, as well as assist with streamlined automation and general EDI consulting that comes with it. Appreciate your business! JL Joseph L. General Manager Automotive Used the software for: 2+ years ### "PRO\_EDI Review" December 4, 2023 5.0 Pros Pro\_EDI was quick to implement and easy to use. I have been using it for many years with no issues. Cons It would be nice if there were free maps available. Review Source Response from Pro\_EDI February 19, 2024 Thanks for the review Joseph! Unfortunately, since every EDI mapping with a different Trading Partner is unique, its hard for us to create a one size fits all free map for our customers. However, we're happy to help you create them yourselves as needed, and you can copy one map to another and make minor modifications fairly easily. VR Verified Reviewer Software Engineer Computer Software Used the software for: 2+ years ### "Solid, reliable software. Exceptional value." May 18, 2018 4.0 Pros The software offers a great value for the functionality. It performs as expected and delivers a reliable result. At its core, ProEDI is a solid EDI translation tool. Cons Control of flow and processing is not handled natively and requires additional scripting or programming. Review Source Response from Pro\_EDI May 17, 2023 Thank You! That EDI Flow can be processed and handled with the ProEDI Audit Reports, which can be run as Batch files / Schedule with Scripting tools that come natively with Windows. Talk to a Capterra advisor for free and get results within 15 minutes.