# 1 EDI Source Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about 1 EDI Source Software - reviews, pricing plans, popular comparisons to other EDI products and more.

Source: https://www.capterra.com/p/92420/EDI-HQ

---

# 

 1 EDI Source Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

1 EDI Source

## What is 1 EDI Source?

1 EDI Source, an Epicor company, is a leading electronic data interchange solution that integrates back-office systems including Epicor, Microsoft, Sage, SAP, Infor, Oracle, and NetSuite. There are over 50,000 pre-mapped trading partners, traditional EDI, or other B2B formats such as JSON, XML, REST API, or connections to eCommerce marketplaces and storefronts. Put 30+ years of experience to work for your business and help improve your revenue, margins, and agility.

## What is 1 EDI Source used for?

[EDI](https://www.capterra.com/edi-software/)[Order Management](https://www.capterra.com/order-management-software/)[Integration](https://www.capterra.com/integration-software/)

Overall rating

Based on 81 user reviews

Reviews sentiment

Positive

96%

Neutral

2%

Negative

1%

Starting price

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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## 1 EDI Source alternatives

Highest Rated

[5.0 (16)](https://www.capterra.com/p/275729/SBSA/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.8 (60)](https://www.capterra.com/p/181545/ConnectPointz/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.8 (43)](https://www.capterra.com/p/92426/Pro-EDI-Translator/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.6 (94)](https://www.capterra.com/p/123016/Cleo/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/92420/EDI-HQ/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications

4.5 (20)

60.00% of 20 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

EDI

4.5 (19)

63.16% of 19 reviewers that rated this feature as important or highly important

Transfer of data from one computer system to another

Data Transformation

4.5 (18)

55.56% of 18 reviewers that rated this feature as important or highly important

Translate EDI formats into data suitable for use with company applications.

Multiple Format Support

4.5 (14)

64.29% of 14 reviewers that rated this feature as important or highly important

Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12)

Multiple Data Sources

4.5 (13)

76.92% of 13 reviewers that rated this feature as important or highly important

Allows users to manage data from a number of sources

Third-Party Integrations

3.6 (11)

36.36% of 11 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

1 EDI Source 54 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Track, manage and store the applications of potential future members, customers or candidates

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Conduct transmissions via AS2 in addition to other methods such as value-added network (VAN)

Automatically create schedules based on business needs or employee availability and qualifications

Manage customer orders that cannot be filled immediately due to out-of-stock items

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Assemble data from multiple sources

Connect to big data sources

Import and export data to and from software applications

Ability to handle large datasets

Track the management and flow of data throughout the organization

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Translate EDI formats into data suitable for use with company applications.

Data vault where data is aggregated for later distribution to applications.

Supports common databases such as MySQL and Oracle

Store, manage, and track all electronic documents in a centralized location

Assemble applications and processes by dragging over and arranging pre-built components

Transfer of data from one computer system to another

Integrate with existing ERP systems

Process of extracting, transforming, and loading data

Automated handling of non-compliant EDI transmissions.

Move files across different systems or networks

Identify which applications need to exchange data and enable these data connections

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows users to manage data from a number of sources

Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12)

Manage the process of receiving, preparing, and delivering orders for goods/products

Manage and track customer orders for goods, investments, or any other purchases

Track orders throughout the fulfillment process

Receive data and information in real time

Active monitoring of systems, applications, or networks

Managing orders that a customer purchases repeatedly and regularly

View and track pertinent metrics to find patterns and gain insights from data

Track and facilitate returns of products sold

Search and filter data across systems to locate required information by entering keywords or certain criteria

Manage and track orders being shipped to customers

Manage special order requested by a customer

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Set up connections to third-party platforms to improve business processes

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Allows the integration of data between different web services

Create, design and manage workflows for repetitive tasks

Allows automated and event-driven transaction scheduling

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Features

4.4 (68)

4.4

Based on 68 reviews

## Pricing

Value for money

4.5 (64)

### Starting price

Free trial  
not available

Value for money

4.5 (64)

4.5

Based on 64 reviews

## Integrations

[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

NetSuite](https://www.capterra.com/p/135757/NetSuite/)[

Sage Intacct](https://www.capterra.com/p/76/Intacct/)[

Sage 100](https://www.capterra.com/p/227232/Sage-100cloud/)[

Dynamics 365 Business Central](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/)[

Sage 300](https://www.capterra.com/p/180283/Sage-300cloud/)[

Kinetic](https://www.capterra.com/p/249741/Kinetic/)[

JD Edwards EnterpriseOne](https://www.capterra.com/p/212037/JD-Edwards-EnterpriseOne/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (80)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (80)

4.5

Based on 80 reviews

## User reviews

Overall rating

4.6

Based on 81 reviews

Filter by rating

5(54)

4(24)

3(2)

2(1)

1(0)

Mentioned topic

Sorted by most recent

TE

Tamra E.

EDI ADMINISTRATOR

Retail

### "1 EDI Source"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 28, 2025

It has been really good for the most part, support is great!

Pros

The ability to maintain the data and mapping ourselves

Cons

Lack of some reporting abilities to extract the data.

Switched from

[TrueCommerce EDI Solutions](https://www.capterra.com/p/122910/TrueCommerce-EDI-Solutions/)

Lack of flexibility with the old system for mapping and reporting.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 16, 2025

Thank you for taking the time to share your thoughts. We're happy you find that the software empowers you to maintain data and mapping yourself. We're just as happy to support you. If you would like training on reporting to get to what you need, we can set something up. Please reach out if you're interested.

PM

Pamela M.

Reporting Analyst

Marketing and Advertising

### "Review of HQ"

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

February 24, 2025

Pros

Detailed information available on HQ EDI.

Cons

How complex HQ is to create filtered reports

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 25, 2025

Thank you for taking the time to provide feedback. We're glad you are enjoying the detailed information available on the product. If you would like training on reporting we'd be happy to set something up. Please reach out if you're interested.

JD

Josh D.

Director of Operations

Wholesale

### "1 EDI Source Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 17, 2025

Worked with implementing a new EDI install with new software at a top level. Basic use of dashboard. Communication with accounting and 1 EDI Source leads.

Pros

Good onboarding support staff such as \[sensitive content hidden\] Easy to use dashboard.

Cons

Costs but wouldn't say it is driven by 1 EDI Source, rather the EDI space as a whole.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 25, 2025

Thank you for taking the time to share your experience. It's great to hear your onboarding experience was positive. We're glad you feel supported by our staff, we constantly work to improve customer experience.

PC

Peter C.

Developer

Electrical/Electronic Manufacturing

### "Solid product and professional services"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 14, 2025

They are very easy to work with. They respond and resolve my inquiries quickly.

Pros

The AS2 Complete and EDI HQ are solid products. They are easy to use.

Cons

I wish there are more whitepaper and examples that advise how to use the product more effectively.

Switched from

[IBM Cloud](https://www.capterra.com/p/240584/IBM-Cloud/)

Cost is the major factor. We use very little functionality.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 25, 2025

Thank you for your feedback, we're glad you find value in the products! We're always here to work with you to help maximize product knowledge and usage. Please feel free to reach out, we're happy to discuss more.

PB

Paul B.

Demand Planning and VMI Manager

Industrial Automation

### "1 EDI Source - Solid"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 14, 2025

My experience with 1 EDI source has been great. I can't think of a time that they ever let me down.

Pros

1 EDI Source has great support! Never had had any issues for the years that we have used them.

Cons

I wish I knew how to leverage the technology more, I know it is capable of a lot, but I only know so much.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 25, 2025

Thanks for your glowing review Paul! We're glad to hear you enjoy the product. We do offer training and would be happy to discuss more. Please reach out to learn more about our offerings. Check out our website here: https://www.1edisource.com/edi-services/edi-training/1edi-university/

AM

Alonna M.

EDI Coordinator

Environmental Services

### "Content with 1 EDI Source"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 14, 2025

Pros

Love that we have access to the data/maps Absolutely love \[sensitive content hidden\]!

Cons

Slowness of HQ lately. Outages are more frequent

Alternatives considered

[SPS Commerce](https://www.capterra.com/p/155593/SPS-Commerce/)

Reasons for choosing 1 EDI Source

Ability to see data and map and edit. We did have another EDI sofware previous but it was not listed.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 25, 2025

Hi Alonna, we're so glad you love the product and the team. Thanks for your feedback. We'll send your note about the speed and outages to product management.

BC

Brent C.

Director Of Information Technology

Logistics and Supply Chain

### "1 EDI Source Products Just Work!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

February 14, 2025

I have been using 1EDI Source products for many years and find them to be reliable, and easy to use in most cases. There are a few issues that need some work, but overall it has been a money saving product in our environment.

Pros

EDI-HQ is very reliable and has kept a similar interface over the years, which makes moving from version to version much easier. The AS2 product is very reliable and we have not had many issues with it since we started with it. Solid programs.

Cons

There are some issues I have had with AS2 Complete connecting email with Azure Exchange. On EDI-HQ we have seen some UI issues on the mapping section, but we are not on the latest version yet, so that may have been fixed. The issue's we see are mostly in highlighting that will not go away.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 25, 2025

Thanks for taking the time to share your valuable feedback. We appreciate that HQ and AS2 are great tool for you and that you're enjoying the continuity. We will share your feedback regarding Azure Exchange connectivity with our product management team.

JZ

Jamie Z.

Controller

Machinery

### "Ease of use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 16, 2024

Pros

It is easy to sign in and change profile information.

Cons

I wanted to access and pay invoices, but can't seem to figure that out.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 19, 2024

Thank you for your feedback. We are constantly working to improve our billing process to make it smoother for customers like yourself. We appreciate your continued partnership!

PN

Paul N.

Director

Financial Services

### "My revieww"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

4/10

February 13, 2024

Pros

Well designed application. uershlhdaefh a.kefc v

Cons

Difficult to administer in changing infrastructure environment. No temp licenses.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 19, 2024

Thank you for taking the time to share your feedback. We understand the different challenges a hosted environment can present based on permission levels. We do offer temp keys and would be happy to discuss setting you up with a temp key. Please reach out if you would like to do so.

AU

Anonymous User

Director of Technology

Wholesale

### "It works, but is it the best?"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

February 13, 2024

Was not, or did not seem to know NetSuite during the implementation. We have to show them how to do many things. Each time a certificate needs updated (typically annually) it is VERY difficult to get them to schedule the update properly. Any time you need help, it is VERY difficult to get someone to assist you. Then once you get someone to assist you, it takes them forever to get anything done.

Pros

Once it is configured properly, it seems to work.

Cons

Takes forever to get any changes made. It is like pulling teeth for them to help. You will submit a ticket and you get a very short response.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 22, 2024

We're truly sorry to hear about your recent experience with 1 EDI Source. We take your feedback seriously and would like to address the concerns you've raised. We are actively working to enhance our process to ensure faster and more effective resolutions. We understand the critical importance of being proficient with integrations like NetSuite, and we are strengthening our training programs to support our clients during the implementation phase better. Regarding the certificate updates and assistance if with AS2, we have an enhancement that can solve this challenge. We’d love the opportunity to discuss this further and see how we can improve your experience. Please feel free to reach out to us through our customer success channel.

[View all Reviews](https://www.capterra.com/p/92420/EDI-HQ/reviews/)

Popular comparisons

[Infocon Systems WebEDI vs 1 EDI Source](https://www.capterra.com/compare/92420-163009/EDI-HQ-vs-Infocon-Systems) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)