# ExpensePoint Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ExpensePoint the right Expense Report solution for you? Explore 338 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/92390/ExpensePoint/reviews --- ExpensePoint 4.8 (338) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 12th, 2026 # Reviews of ExpensePoint Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews JK Jacob K Manager, Finance and AccountingHospital & Health Care, 201 - 500 employeesUsed the software for: 1-2 years. “The customer support team is incredibly responsive, and the customizability of the expense management system is suitable for organizations of all sizes.“ September 4, 2025 KB Katrina B Director of Office ServicesNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “One frustration I have is the lag between when a transaction completes in the bank and the transaction comes through ExpensePoint, it can take 3-5 days. “ September 4, 2025 MS Michele S Operations DirectorMarketing and Advertising, 11 - 50 employeesUsed the software for: More than 2 years. “I deal with about 100 vendors during the course of the year, and \[sensitive content hidden\]'s service to me and my team is superior by far to that of any other company I deal with. “ September 4, 2025 KC Khunlaphat C AP SupervisorDairy, 201 - 500 employeesUsed the software for: 1-2 years. “Create new user on expense point with incorrect approval flow set up.“ September 1, 2025 HC Heather C Payroll CoordinatorConstruction, 11 - 50 employeesUsed the software for: 6-12 months. “The receipt upload makes things easy and clear and the email reminders for approval and other things makes my life easier.“ December 10, 2025 MS Michele S Operations DirectorMarketing and Advertising, 11 - 50 employeesUsed the software for: More than 2 years. “The integration with Quickbooks Online took longer for me to understand than I'd hoped. “ September 4, 2025 SO Sze Min O Account ExecutiveHospitality, 11 - 50 employeesUsed the software for: More than 2 years. “receipt upload and expense tracking features — they are intuitive and make it easy to manage and organize expenses efficiently.“ September 4, 2025 NR Nadine R Office AdministratorConstruction, 11 - 50 employeesUsed the software for: Less than 6 months. “That we are not able to move an edited expense from one report to the next.“ December 16, 2024 ## Showing most helpful reviews Showing 1-25 of 338 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use NOEMIE V. Financial Controller Construction Used the software for: Less than 6 months ### "Happy Customer! Very professional team and a software that fulfill our needs." June 11, 2018 5.0 So First benefit is that people don't have to carry around there receipts and lost them, and for us that the huge benefit. Then I would say that on the long term it's gonna reduce the work of creating the report (waiting to see how the integration with our ERP works first!) Pros First everybody we talked to was very professional and very reactive on every requests we had (even proactive). Great Customer Support! Then what we like the most about the software itself is that it's very user friendly and very flexible for the company needs. Also best value on the market. The receipt reader is a feature that we really love. We are using expense point since a little more than a month and our company is very pleased with it. I definitely recommend it. We are still in the process of integrating expense point with our ERP and looking forward to it. That would saves us a great amount of time. Cons I don't have much cons because when we have a problem we notified the customer service that take care of it. The only thing right now is that we are eager to have the Spanish Version! Review Source Response from ExpensePoint June 12, 2018 Dear Noemie, Thank you for the wonderful review of ExpensePoint; we certainly appreciate it. I am very pleased to hear that everything is going really well and and I have passed on your comments about 'Great Customer Support' to your customer support team. We are also looking forward to getting the Spanish version very soon. Thank you for choosing ExpensePoint and allowing us to serve you and your company as your expense reporting partner. Welcome to the ExpensePoint Family! Kind regards, Paul Ansloos Vice President - Global Sales & Marketing SMO Sze Min O. Account Executive Hospitality Used the software for: 2+ years ### "Expense Point Review from Como" September 4, 2025 5.0 The system is generally user-friendly, especially the receipt upload and expense tracking features, which are intuitive and helpful. However, performance can be an issue — loading and downloading reports sometimes takes too long. There is no way to track deleted reports or check the remaining report balance, which limits transparency and control. Pros receipt upload and expense tracking features — they are intuitive and make it easy to manage and organize expenses efficiently. Cons \- It sometimes takes a long time to load or download reports. This can slow down our workflow, especially when working with time-sensitive tasks. - There is currently no way to track deleted reports or view the remaining report balance, which limits visibility and control. - user cannot view for attachment that is more than 5 pages Review Source Response from ExpensePoint September 5, 2025 Hi Sze Min, Thank you for your constructive feedback. I agree with you that our system has not been as responsive as it should be and I appologize for this. We have seen a lot of growth recently and are working hard to improve our system's performance. You should have seen some improvements recently as we have unclogged some virtual network bottle necks, and will see a lot more improvements over the upcoming two months as we double our resources and re-architect our database. Additionally, we are migrating our billing system and hope to be able to show balances in the next few months. We appreciate your business, and look forward to continuing to be the most friendly expense reporting software. Best, Mohamed - CEO DW David W. Territory Sales Industrial Automation Used the software for: 6-12 months ### "Worth the money...If it's Free" May 20, 2019 2.0 The system freezes up when you try to create a report. To work around this, I put my receipts in the receipt "Wallet". When I try to create an expense, it links the wrong receipt with my entry. I wish they wouldn't have rushed to bring this system to market. Maybe a competitor of theirs will take their idea and actually make a program that works... Pros It is a good idea, take a picture of a receipt and it will capture the data and make expense reports easy. Cons It totally fails at accomplishing what it sets out to do. I think they rushed the software to market. It needs to have the bugs worked out of the system. Review Source Response from ExpensePoint May 24, 2019 Dear David, Thank you for submitting your review of ExpensePoint. I am so very sorry to hear of your recent negative experiences with our system. As a constant heavy user myself I too would be quite frustrated if I was experiencing these kinds of issues. We really pride ourselves in offering our clients the very best world class customer service and support which the majority of our reviews will attest to. To this end we want to absolutely ensure that you are taken care of to the highest of standards. I have personally reached out to our Manager of Global Support Services, Theresa Hicock and Theresa will be reaching out to you directly to help remedy problems that you are experiencing. Myself and my team are 100% committed to making your experience with ExpensePoint positive and hopefully '5 star' worthy. Kindest regards, Paul Ansloos - Vice President - Global Sales & Marketing. HC Heather C. Payroll Coordinator Construction Used the software for: 6-12 months ### "5 Stars for Expense Point " December 10, 2025 5.0 My overall experience has been great, when I took over managing expense point for my company, they helped me understand how everything was set up and make any corrections I thought were needed which was similar to a new account set up. The support is quick and very informative and is a great value for the price. Pros Customer Support is very helpful and informative and lighting fast compared to other companies. The receipt upload makes things easy and clear and the email reminders for approval and other things makes my life easier. Cons I do not fully understand how to make updates that are needed for security and setting purposes and often need to reach out to support for simple adjustments. Support is great but it would be nice to be able to do some of these things myself. Review Source PN Paul N. Founder Marketing and Advertising Used the software for: 1-2 years ### "A Game-Changer for Easy Bookkeeping and Accounting" August 25, 2025 5.0 I’ve been using ExpensePoint for over two years, and my experience has been excellent. The software has continued to improve, with faster uploading and added features that make it even more effective. It has streamlined my accounting, saved me money, and given me a tool I now can’t imagine working without. I highly recommend it to anyone looking for a reliable, user-friendly expense management solution. Pros ExpensePoint makes expense management incredibly easy. I love being able to snap photos of receipts and have them organized seamlessly. The ability to email receipts straight into my wallet is a huge time-saver, and all of it integrates cleanly into reports. This feature alone has saved me significant bookkeeping costs since my accountant can now work directly from the ExpensePoint reports. The system itself is robust and packed with useful features. Cons The platform took a little time to get used to because of the many features and navigation options. At first, it felt a bit overwhelming to figure out where everything was. That said, the exceptional support team always made sure I had help whenever I needed it. Review Source KB Katrina B. Director of Office Services Non-Profit Organization Management Used the software for: 1-2 years ### "Why ExpensePoint" September 4, 2025 4.0 ExpensePoint onboarding was great, our dedicated contact was with us every step of the way, even after onboarding, our contact was available and willing to help. There is a dedicated support team as well. Pros ExpensePoint is a reasonably priced solution especially for a smaller group. We have a team of 10 and it's less than $5 per month. The ability to "snap" a receipt right into the app is great, as well as being able to track mileage. Cons One frustration I have is the lag between when a transaction completes in the bank and the transaction comes through ExpensePoint, it can take 3-5 days. This can cause expenses to be in the wrong accounting period. Review Source SDB Sarojini Devi B. Accounting Technician Banking Used the software for: 6-12 months ### "Accounting Technician" August 25, 2025 4.0 Everyone in the team was very helpful. we have several meeting and training session.The onboarding specialist was very patient with all our employees during our training session. Pros Easy to use and very efficient for all our employees.The onboarding session was well done.They were ready to answer any of our questions and the they knows their product vey well. Cons when the Dev intervention was not able to deliver it on time. Take two to three weeks before they completed the requested jobs Review Source Response from ExpensePoint August 27, 2025 Thank you so much for your kind words, and we appreciate your feedback. I am very sorry about the length of time your custom work took. we are in the process of hiring more Solutions Engineers. Best, Mo CEO - ExpensePoint JW Julie W. Senior Payroll Specialist Medical Devices Used the software for: 2+ years ### "Problem-solving at its best!" April 18, 2025 4.0 Overall, I'm happy with ExpensePoint. There are some areas that could use improvement, but I have found work arounds. Support typically responds promptly and can often provide quick assistance, depending on the complexity of the issue or inquiry. On the other hand, I've noticed that support doesn't always address your questions thoroughly, often leading to the need for follow-up inquiries, which can be quite frustrating. Pros ExpensePoint is user-friendly and simple to navigate for both admins and users. Support responds promptly. Cons The reporting and security settings could be enhanced. Having the Employee ID requires a custom report, for which there is a fee. Review Source MP Matthew P. Accounting Associate Construction Used the software for: 2+ years ### "Solid Product and Helpful Support Team" March 31, 2025 4.0 Expense Point has been very helpful with our ever changing accounting needs. Pros They have helped us out with every change we've ever needed, and are always very responsive to our questions and concerns. Cons There is a general lack of customization by users...even some pretty simple seeming customization has to run through the support team. Review Source DG Dunia G. Controller Civil Engineering Used the software for: Less than 6 months ### "Controller" September 9, 2025 5.0 It's premature to evaluate the overall experience since the system was recently implemented. However, the onboarding process has been highly positive. \[sensitive content hidden\] has been exceptionally efficient, and her prompt, effective responses greatly contributed to a smooth and enjoyable implementation. Pros Customer Support - The onboarding process has been highly positive. Quick responses and efficient solutions to meet our company's needs and expectations. Cons Limited Integrations - ExpensePoint does not have a direct, pre-built integration with Deltek Vantagepoint Review Source TB Thomas B. Service Manager Machinery Used the software for: 6-12 months ### "Simply the best " August 13, 2019 5.0 The end user benefits tremendously from not having to carry multiple receipts in their possession. The administrator doesn’t have stack of paper sat on the desk The accountant can automatically sync the claims with our ERP. These are all savings of NVAT with no negative impact on our administration at all. It’s a win/Win Pros The accuracy of the receipt reading is second to none that I have ever experienced with other suppliers. Cons I would like for it to automatically take daily values down to a pre-set amount if the end user exceeds an allowance. It doesn’t do this, but neither does ay other system. I hope that the industry best practice will change to suit. Reason for choosing ExpensePoint ExpensePoint ticked the most boxes during the shortlisting process. Eventually my selection process left Pleo, ExpensePoint and Certify. After a sales demo from those 3 and subsequent Q&A between our accounts dept myself and the provider ExpensePoint was clearly the correct solution. This was based on price, suitability to our organisation, industry experience and an inherent gut feeling that i could trust them. ExpensePoint have gone on to prove me correct. Switched from [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) I carefully selected Concur for an original trial in 2017 but after 3 months of battling with bad customer service, a misleading salesperson and OCR scanning causing massively inaccurate claims I pulled the plug on the pilot programme before we had to start paying. Burned by the experience i waited a whole year until trying again and settled on ExpensePoint after a very careful partnership search. We are now fully operational with ExpensePoint and i have found that it is far better in every way than Concur. Review Source Response from ExpensePoint October 7, 2019 Dear Thomas, On behalf of the ExpensePoint team I would like to thank you for your generous review. Simply the best is a great accolade! The benefits you have mentioned are why we created this expense management solution. To have you articulate that, is a win for us. I will forward your suggestion for automation to our Development Team. We thank you for your feedback and your business. Kind regards, Sherry McKeen-VP-Global Client Relations KP Kelly P. Junior Accountant Food & Beverages Used the software for: 6-12 months ### "ExpensePoint Review" August 2, 2019 5.0 This has consolidated as well as promoted for much change in our company. Our department heads are taking control of their financials for their departments and much of it started with questions when we began using ExpensePoint. Pros Any time I have needed help, our rep has always been right there to assist very quickly. It has made things much smoother and easy for us. Cons The app can have bugs every once in a while and it would be easier if you could click from the main screen when you have reports to review, rather than go into the Expense Manager and search. Alternatives considered [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) Reason for choosing ExpensePoint I was not involved in the purchase of this product, however I do believe the followup with the other company that was in consideration was not very good. Review Source Response from ExpensePoint October 8, 2019 Dear Kelly, At ExpensePoint we appreciate G&C Food Distributors. Your business is important to us and we appreciate that you have taken the time to review our program. It is great to hear that your experience with our customer service was helpful and efficient. In addition, is is great to know ExpensePoint has promoted change in your company and empowered your department heads. Wow! I will forward your suggestions to our Development Team to review. Thanks again. Best wishes, Sherry McKeen- V.P. Global Client Relations LD Lela D. Accounts Payable Accounting Used the software for: 2+ years ### "Experience" August 15, 2025 5.0 Pros The most i like about Expense Point is that is easy to use, there is a lot of categories its easy to navigate with categories. Cons The least amount about Expense point is , It lags a little bit,When searching for a specific person it takes a long time to come up. Review Source Response from ExpensePoint August 28, 2025 Thank you so much for this constructive feedback. Over the upcoming months you should start to see performance improve a lot as we improve our infrastructure and migrate our database. We appreciate your business. we look forward to making ExpensePoint even easier to use. FC Fil C. Analyst, Corporate Accounting Investment Management Used the software for: 6-12 months ### "ExpensePoint" August 18, 2025 4.0 Overall Very Satisfied, it is very friendly user, the only minor issue as mentioned is the fact when requesting support, it can take longer than expected. Pros Efficiency, User Interface, Expense Management, Security, Financial Management and, Approval Workflow Cons Customer Support, when needed may take longer than expected to follow up on our questions and demands. Review Source Response from ExpensePoint August 28, 2025 Fil, thank you so much for your kind words. We appologize for the slow customer service. We have been growing quickly, and our hiring has not kept pace. we are hiring and training new people, and hope to make this better over the upcoming months. Best, Mo - CEO ExpensePoint JW James W. Operations Manager Transportation/Trucking/Railroad Used the software for: 6-12 months ### "The best expense management solution" January 30, 2025 5.0 ExpensePoint automated tracking and reporting features have helped streamline our financial processes, making audits and compliance much easier, and it’s a great tool for businesses looking to automate expense management. Pros It simplifies expense management with its intuitive interface and automation features. The integration with corporate credit cards makes tracking expenses very seamless Cons Some customization options require additional support in the mobile app, but when followed properly, it's more responsive and faster. Review Source TG Thelesha G. Management Environmental Services Used the software for: 6-12 months ### "Complete streamline of our expenses" February 13, 2021 5.0 Reduced paperwork and printing and improved efficiency throughout the company. Pros We have been struggling to keep track of expenses in a way that doesn't seem like an interruption to our workflow. We previously used paper vouchers for accountability and have now cut our printing by almost 50%. There is a receipt wallet which stores all receipts once upload in real time which is a great feature for employees who work primarily in the field. For busy employees, rights can be granted for an administrator to author their reports. The level of tracking by - user, category and project allows you drill down to get a thorough understanding of spending. The printable reports are very professional-looking. We thought the cost was AMAZING for this level of expense tracking' so affordable compared to their counterparts with less features. We also appreciate that we are able to pre-set what GLs can and cannot be used for expenses which eliminates inaccurate coding of expenses. The landing pages to sign in are refreshing. Last, the customer support was top-notch and unlike that of other software companies we've worked with. Cons We haven't found any major features that were lacking. Those we though were an issue were rectified with additional training. Reason for choosing ExpensePoint Value for money and the amazing customer support. Switched from [TeamDesk](https://www.capterra.com/p/42128/TeamDesk/) We needed more advanced features. Review Source Response from ExpensePoint March 4, 2021 Dear Thelesha, Thank you for this amazing review. I am so happy to hear that ExpensePoint is making a positive impact on your day to day business, saving you time, giving you valuable data, and a great result for an affordable price. Kind regards, Sherry McKeen - Vice President - Global Client Relations CO Cliff O. President and Chairperson Non-Profit Organization Management Used the software for: Less than 6 months ### "Critical Software for Non-profit" March 4, 2023 5.0 The ExpensePoint team took great care to understand the business needs of our non-profit and offered a suite of capability and pricing options that work well with how we operate. The support has been outstanding and flexible. The software is robust and capable for our needs as we grow into the future. Pros The expensepoint system is robust in its capability for managing and tracking expenses. The mobile app is especially easy to use and the ability to upload receipts with automatic OCR scanning greatly improves ease-of-use. Cons The main web interface feels somewhat dated and confusing. It's fully functional and there are features implemented on the website that cannot be accessed via the mobile app (e.g. adding an email address for receipt uploading). Reason for choosing ExpensePoint Pricing options and flexibility around the needs of our non-profit. Pricing on a "per expense report" basis makes much better sense for our needs and was not an option with the competition. Review Source ADS Adam D S. GP Consultant Insurance Used the software for: 1-2 years ### "Exceptional Customer Service and Support" April 29, 2019 4.0 We needed to find ways to capture some indisyncratic data so we could stage 4 different uploads based on the expense report type. Dealing with \[SENSITIVE CONTENT HIDDEN\] and her team was a dream when we were trying to make significant changes to our EP environment regarding data, report composition and customizations that would allow us or better ease in integrating data. She was extremely responsive and sent us data and reports almost immediately in most cases. She has a great attitude and was very patient with us, explaining things away. Her speed, knowledge and professionalism allowed us to make movement on a project very quickly and ahead of schedule. She is an asset to Expense Point and we really enjoyed working with her on our initiatives. Sincerely, Adam D. Smith Accounting & GP Consultant Sunz Insurance Company Pros Easy to use, simple GUI and immediat repsonse by support staff. Cons Wish it could directly integrate with MS Dynamics Great Plains Review Source Response from ExpensePoint October 8, 2019 Dear Adam, Thank you for your great review of ExpensePoint. I am pleased to know you enjoyed working with Theresa and her team. They are our support dream team! I know that Theresa loves helping our clients, so it is great to know how she made your implementation easier and timely. I also appreciate your feedback regarding integration with MS Dynamics Great Plains. I have passed this recommendation on to our development team leader. Thank you for being our valued client. We really appreciate your business. Best wishes, Sherry McKeen- V.P. Global Client Relations RP Rachelle P. Senior Finance Executive Financial Services Used the software for: 6-12 months ### "Best Expense Report Software!" October 11, 2018 5.0 Overall experience with ExpensePoint has been great. Truly the best expenses software I have ever used by far. Pros Apart from being a 100% user friendly to both users and admin, what I really like about expensepoint is that it can be customized according to business needs. And when it's customized, it even works like magic! Also, when ExpensePoint team promises you the best customer service, they actually mean it! They're always available to help you anytime, wherever part of the world you may be. Cons Limited information displayed for the transactions (description not shown) when viewing the entire report which is a bit difficult when browsing quickly to look for a specific transaction by its description. I would need to open each transaction to see it's full description. Review Source Response from ExpensePoint November 14, 2018 Dear Rachelle, Thank you for taking the time to provide your wonderful comments about ExpensePoint. I am very pleased with your overall experience with not only the program but also with our company service and support; it means a lot to us to hear those things from clients. I have also asked your support team to contact you to see if there are better ways for us to expand on the viewing experience when looking at transactions. We are always seeking client feedback to better the program which in turn provides a better user experience for all our clients; Thank you for this feedback. Finally, thank you for choosing ExpensePoint as your employee expense management tool. It is a pleasure to have Deloitte as our customer. Kind regards, Paul Ansloos - Vice President - Global Sales & Marketing PS Peter S. Mid Level Accountant Used the software for: ### "ExpensePoint" January 15, 2015 4.0 Let me preface this review with the fact that I work for a small non-profit with about 55 employees. ExpensePoint works well as an expense reporting program. With the help of our customer service rep, I was able to setup our account code structure and approval chain. The account structure requires a sort of high level programing to assign certain departments different account codes and project numbers, etc. I don't come from an IT background, but I know my way around a computer, and I didn't have an issue setting this up with a little help from our customer rep. Our business assigns project codes to different account codes almost annually, so it can be a challenge to then go into ExpensePoint and change a bunch of the rules so staff can access the correct account codes. They could improve the account code chain setup and make it simpler to edit them. The approval chain will require some tweaking from time to time as the business structure changes, but is much easier to manage than the account structure. We also make use of the credit card integration so that our staff can create credit card expense reports in ExpensePoint. It was a bit of a challenge, but we were finally able to get Visa to give us the correct file type needed, and now it works flawlessly. We also have the reporting section of the program which allows us to run reports based on almost every input field in an expense report. ExpensePoint can also be integrated with accounting software, such as Financial Edge. I can't speak to how well that works, as we're still in the process of getting the two programs integrated. The only major issue we have had is that there is no way to file expense reports when they have been paid/ approved through the system. So, when I go into my account I still have old expense reports from 2012 sitting in my profile. If they could make it so that after the end of the year, every report dated 2014, for example, would go into a folder labeled 2014, it would really streamline the experience. This may be a minor complaint, but it is quite annoying. All in all, I would say that it's a solid program that does what we ask it to. Review Source Response from ExpensePoint January 15, 2015 Dear Peter, Thank you for your great and very constructive feedback. Our team have been notified of your suggestions and will look at integrating them into future upgrades of ExpensePoint. Thank you for being our customer. Paul Ansloos Director of Sales and Marketing NP Norawat P. Software Project Manager Automotive Used the software for: Less than 6 months ### "Easy all-in-one expense management" June 24, 2021 5.0 Pros What i like the most is the mileage tracking functionality of this software. I have tested so many mileage tracking software such as Triplog, Everlance, Simply, and MileIQ. Those software either are not available for my region or the GPS tracking is not accurate/failed to capture the trips on certain days. This mileage tracking function will auto-track once you are on the move (it knows the route I took exactly which is pretty amazing). Then, you can also edit data and attach receipts before submitting to the management system to approve. Cons There was this one time the user suddenly got logged out and couldn't log in to the application. Wasn't sure what happened, but all it took was for the user to reinstall the software to make it work again. Reason for choosing ExpensePoint 1\. Available in my region and works for both IOS and Android 2. Accurate mileage tracking comparing to Google Maps (seriously, amazing) 3. There are so many reports, and they are very detailed 4. There are other expense types employees can submit and get approval 5. Can set up approval flow to accommodate different needs Review Source Response from ExpensePoint November 28, 2022 Dear Norawat, Thanks for taking the time to review ExpensePoint. We value our customer's feedback and comments. It is great to hear you are enjoying the MilageTracker. Thank you for choosing ExpensePoint as your automated expense reporting solution. Best regards, Sherry McKeen – VP-Global Client Relations PJ Patrick J. I.T. Department Government Administration Used the software for: 2+ years ### "Worked great to replace many manual processes across different departments" October 23, 2019 5.0 We moved from manual processes and happy to say we were successful in getting all departments involved quickly. Our process is faster and the data much more accurate. Pros The APP based services allowing for each user to post their receipts then a central person can match and code the transactions. Cons There were a lot of updates in the beginning but this has certainly better now. Support has always been very helpful. Review Source Response from ExpensePoint October 28, 2019 Dear Patrick, Thank your choosing ExpensePoint and for taking the time to review our program. We appreciate your feedback and thank you for your patience with the updates. It is great to hear that ExpensePoint has created a faster and more accurate expense management process for the City of Alabaster. Thank you for choosing ExpensePoint as your automated expense reporting solution. Best regards, Sherry McKeen VP-Global Client Relations AB Andrea B. Senior Accountant Events Services Used the software for: Less than 6 months ### "ExpensePoint review" January 20, 2020 5.0 Very positive experience. Our implementation specialist was always prompt to return calls or emails and took the time to make sure everyone understood the program. I am thankful to have ongoing support so that we are not left to fend for ourselves after we are up and running. Pros Tutorials and support can't be beat. Software is very easy to use. Cons Unable to automatically live feed credit card into program - this is through no fault of ExpensePoint. the problem is our particular credit card company does not allow this feature. Reason for choosing ExpensePoint The final decision was between ExpensePoint and SutiExpense. ExpensePoint won out because of the Receipt Reader feature. SutiExpense has an OCR reader, but it wasn't at all accurate and admittedly so by the sales rep I was working with. I also REALLY liked that ExpensePoint had canned u-tube videos to view different aspects of the program before deciding to talk with anyone, which was super helpful to someone who had 0 experience with this type of product. None of the other products offered this. Review Source Response from ExpensePoint January 28, 2020 Dear Andrea, Thanks for taking time to review ExpensePoint and for such an amazing rating! We are pleased to hear that you find the program easy to use and that your support experience has been very positive. I will be sure to let our support team know about your kind words. Thank you for choosing ExpensePoint. We appreciate your business. Best wishes, Sherry McKeen VP of Client Relations JT Jagjit T. President Transportation/Trucking/Railroad Used the software for: 2+ years ### "Professional expense tracking software " July 15, 2022 5.0 Pros \- It helps to keep track of all your business expenses - Easy to setup and use - Helps to manage your spendings Cons \- Cannot be integrated with some of the other accounting softwares. Review Source Response from ExpensePoint November 28, 2022 Dear Jagjit, Thanks for reviewing ExpensePoint. It is great that you have found ExpensePoint easy to implement and use. That is our goal. We appreciate your comment about accounting software integration. Our award-winning system simplifies expense management by working with the tools and workflows you already know. We are constantly working to improve our integration options. Thanks for choosing us. Sherry McKeen VP of Global Client Relations MF Myrian F. Finance Director Pharmaceuticals Used the software for: Less than 6 months ### "The software is very useful in the approval process and in monitoring status of our expense reports." May 31, 2018 4.0 The approval flow of our expense reports becomes faster and tracking becomes easier. Pros The software's accessibility is great. The monitoring capability is helpful. I also like it that we have the control on some portions on the set-up, such that we can already do some minor changes even without going to customer support. Cons \- Some limitations on the reports that we can generate such that we cannot make reports based on what we info we need, we can only utilize the current available reports - there is no approver's capability to assign their replacement approver in case there is a need, without going to the customer support - there is no capability on tracking receipt by Accounting of the hard copy of receipts - some reports do not have an indicator on the report summary that receipts are attached to that report unless you looked at the expense summary Review Source Response from ExpensePoint June 6, 2018 Dear Myrian, Thank you for your great review of ExpensePoint. It is great to know that ExpensePoint is helping your approval process and giving you greater accessibility. In regards to the limitations that you mention, firstly the Analysis reports. Although we have a very comprehensive list of over 36 reports and graphs, it is always nice to be able to create your own reports from scratch. I believe this feature may be added in the ExpensePoint system in the future. As for the other points I believe we do have the solutions available in ExpensePoint and certainly for the receipt management comments. I have asked your Customer Relationship Manager Kelly to reach out to you to review these options with you. I appreciate your feedback and thank you for being our client. Kind regards, Paul Ansloos V.P. Global Sales & Marketing Talk to a Capterra advisor for free and get results within 15 minutes.