# Page 3 | RegFox Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is RegFox the right Registration solution for you? Explore 148 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/91029/RegFox/reviews

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RegFox

4.8 (148)

[View alternatives](https://www.capterra.com/p/91029/RegFox/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Page 3 - Reviews of RegFox

## Showing most helpful reviews

Showing 51-75 of 148 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Staci D.  
Online Content and Community Manager for The Network  
Religious Institutions  
Used the software for: 1-2 years

### "Switched From Eventbrite to RegFox"

February 11, 2021

5.0

RegFox has been a great switch for us and I love the way we can make attractive events with less fees to registrants. They continue to add new features and are very easy to reach for support.

Pros

We made the switch from Eventbrite because the fees were smaller (only $1 per registrant). RegFox is easy to learn and I have found the customer service to be amazing. One thing I like is that you can customize your event page more than with Eventbrite (i.e. banner images, etc.)

Cons

I have had to dig a bit to find some of the fields that seemed more intuitive with RegFox. For example, events are called pages.

Review Source

SR

Stacey R.  
Manager of Operations  
Higher Education  
Used the software for: 2+ years

### "Great Event Registration Software"

January 12, 2023

5.0

Pros

RegFox is easy to use for both admins and users. We like that is is customizable and one of the few products in our price range that allows for individuals to register for breakout sessions.

Cons

I don't like that I have to filter registrants by current events to get a list that doesn't include attendees for past events. I would like to see an archive feature.

Alternatives considered

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)

Review Source

Mindy L.  
Owner/Photographer  
  
Used the software for: 1-2 years

### "Absolutely LOVE Regfox! Solved every problem I had w/ setting up events, collecting $$ and contracts"

October 13, 2017

5.0

Save time, money, less worry and super easy for my clients to use and submit.

Pros

I am a photographer and use regfox for my mini session sign ups, one stop shop for both my clients and I. Customer support is top notch. The software is so easy to navigate and set up. So many different options gives the software incredible adaptability for any event. Great options for sharing on social media. Reports are exactly what you want and need. Fees are super competitive, no other software gives you so much for this price and they deposit it right into your account for you. Regfox is a no brainer.

Review Source

RS

Richard S.  
Organizer  
Education Management  
Used the software for: 2+ years

### "Excellent system for a very reasonable price with OUTSTANDING customer support"

August 30, 2022

5.0

Outstanding, particularly the support, including weekends. Very responsive and knowledgable.

Pros

Powerful, simple to use, does exactly what we need it to do. Excellent support.

Cons

Meets all our requirements. Maybe a little more formatting flexibility.

Reason for choosing RegFox

Price, and essay of use originally, 6 years ago. Yrhis year for quality of support. Thanks \[SENSITIVE CONTENT\] and the team

Review Source

edna luci G.  
university senior technician  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Eficiencia, Flexibilidad y Control Total de Marca."

November 21, 2023

4.0

me beneficié enormemente de las herramientas de análisis en tiempo real Pude ver cuántas personas se habían registrado, qué elecciones estaban haciendo en términos de sesiones o productos adicionales y cómo estaban llegando a la página de registro.

Pros

aprecié mucho las herramientas de informes y análisis en tiempo real que me ayudaron a monitorear las cifras de registro y ajustar mis estrategias de marketing en consecuencia.

Cons

En ocasiones he exprimentado limitaciones en cuanto a la integración con otras herramientas o sistemas de software que ya esté utilizando, lo cual puede ser un impedimento si se confía en un ecosistema tecnológico muy específico.

Review Source

BB

Butch B.  
Sr. Program Manager  
Paper & Forest Products  
Used the software for: Less than 6 months

### "Turns meeting registration into a breeze"

January 13, 2022

5.0

Was able to set up a new meeting registration site in about an hour. Templates for online registration pages offer lots of variety and RegFox support and follow-up were impressive. They also offer a very price-competitive service compared to others, without giving up much in the way of functionality.

Pros

RegFox is very easy to set up a meeting registration, with intuitive controls and functionality. It was easy to create credit card acceptance for registrations and create forms that covered all of our needs for attendee information.

Cons

Some functions were difficult to understand how best to set-up, but support was helpful in resolving issues.

Alternatives considered

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[Regpack](https://www.capterra.com/p/124427/Regpack/)

Reason for choosing RegFox

Competitive pricing, flexible functionality, easy of set-up

Switched from

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

Huge increase in pricing by Constant Contact.

Review Source

VR

Verified Reviewer  
Co-Founder  
Renewables & Environment  
Used the software for: Less than 6 months

### "It did everything we wanted it to do! Setting up was easy and the help function amazing!"

February 7, 2018

5.0

It made us look extremely professional and set the right tone for our event attendees. We're serious, we're technologically advanced and take us seriously!

Pros

The product is very flexible and getting set up is really very easy. Their interface is simple and intuitive and if you need help, their help search tool is excellent and their help videos even better (short and extremely useful to solve your problem). And the Check-In app is fantastic! It did exactly what we hoped it would do and made the day of the event really professional.

Cons

They only need to add a registration reminder email to their offering and they are in the process of doing that. Then they'll be impossible to beat.

Review Source

MC

Maegan C.  
Information Assistant  
Events Services  
Used the software for: 2+ years

### "A great product "

August 16, 2022

5.0

Good and no complaints at this time.

Pros

I love that I can clone previous forms and don't always have to start from scratch.

Cons

I don't have any complaints at this time.

Review Source

KS

Kristin S.  
  
  
Used the software for:

### "Tough interface & product library; Great Customer Service"

January 6, 2016

4.0

Pros: RegFox was recommended from someone in the payment transaction industry for registrations. I like that you can customize all sections of the event, and once you spend the time in the beginning it is smooth sailing. You don't have to babysit. The analytics are WONDERFUL. I was contracted to set up an event for someone else, and they are dazzled by having that information to check. I had a great deal of questions and problems while setting up my campaign. It was a blessing to have a responsive customer service team. Cons: The interface is a bit clunky for me. While I am a online registration novice, I do consider myself a pretty tech intuitive person. The set up of my campaign was extremely difficult and user experience unfriendly. Until the campaign launched, I had to call or message the tech support with a plethora of questions daily. Establishing the gateway was easy once I found my information on "settings" but once again - It just was not initiative on the site. Also, there was a glitch on requiring first and last name when I launch initially. The biggest improvement opportunity I saw was for the communication follow ups. Perhaps it was my novice brain, but I was trying to use this page to communicate with the registrants without the use of email. I had a welcome packet to send out and I could not delete the campaign after it was sent out. It also was not clear to me it would not be send out past the first people that were signed up at the time. The problem was resolved, but left me feeling uneasy. Further explanation on how to use this section would be great. All in all - keep up the great customer service, and customization of RegFox. Look to create more efficiencies and clarity for the user while guiding through the platform.

Review Source

MV

Michelle V.  
Founder/Co-Director of Team Awesome TSWGO,  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Great Company & Great Software"

March 16, 2017

5.0

If I could give a 6 star rating for customer support I would. These guys go above and beyond-- offering things like making short videos to explain/show how to do something on their software, and the ever amazing superpower of NOT getting annoyed when you don't understand how to do something. They want to make this as easy as possible, and they do. The $$ is WORTH it. Registration has been a breeze for all of our athletes. I have worked with other types of software like this, and they can all be a real pain and very confusing. The options they have to add to your registration are incredible. The tie in with GroupRev has been particularly beneficial. Thank you to the amazing team at RegFox for all of their help on our Virtual 10k fundraiser. Not only are you making it easier for us to raise money for our charity, it feels as though all of the extra work you do makes it so you are raising money for our charity right alongside us. Thank you for helping families of children with cancer.

Pros

The ability you have to personalize forms for registering for an event. Also the coupon feature is wonderful!

Cons

Possibly make the creating of an event process to include all of the little steps so you don't miss any. Going "behind the scenes", as it were, to find the treasure-trove of all the things your software can do is a little daunting!

Review Source

JH

Jake H.  
Finance and Operations Staff  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Great System- Will Continue to Use"

March 29, 2017

5.0

We had been trying to find a system that was easy for our event attendees to use while also not forcing us to track down payments, and RegFox helps us accomplish exactly what we need. Some of the tools take a bit of getting used to, but the customer support has helped us overcome our hurdles. We really like the automatic payment charge feature, which allows us to get a deposit initially and charges the balance at a later date. This helps some of our families that don't have enough money to pay outright when they sign up, but it ensures we get the money they said they would get to us. We no longer have to track down payments, which saves us countless hours of work. Though the price can get steep for events with a higher cost, the time (and thus cost) saved on the part of our admin team is worth it.

Pros

Automatic payment charging Ease of use for attendees Customer service is knowledgable and helpful

Cons

Price high, but comparable to other programs

Review Source

VR

Verified Reviewer  
Docente  
Higher Education  
Used the software for: 6-12 months

### "Experiencia con RegFox"

September 11, 2023

4.0

Permite a los organizadores crear y personalizar formularios de inscripción, procesar pagos, enviar correos electrónicos de confirmación y gestionar los datos de los asistentes.

Pros

Es una buena plataforma de registro de eventos en línea que permite a los organizadores crear y personalizar formularios de inscripción, procesar pagos, enviar correos electrónicos de confirmación y gestionar los datos de los asistentes.

Cons

La plataforma es muy útil y funciona bastante bien.

Review Source

AG

Andy G.  
CEO  
Automotive  
Used the software for: Less than 6 months

### "Efficiency Increased = Productivity Increased"

December 12, 2019

5.0

Consumer registration has been streamlined for efficiency - freeing up more time for our team to manage other important aspects of our business - reporting is simply laid out to understand too

Pros

Easy to build manage use extremely versatile - meets about 99% of my needs.

Cons

All has been great for me so far I really do not have anything negative to say at this point

Alternatives considered

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Reason for choosing RegFox

ease of reaching staff by phone - communication is key to me - if and when there is a problem I needed to know I was working with a team who would be concerned with my individual account and was not going to just be another number in the client list

Review Source

EC

Elizabeth C.  
President  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "SO FAR SO AWESOME!"

March 15, 2017

5.0

Okay...so it's the day before we debut the registration and I am writing this review in advance because I refuse to be one of those grumpie-grumps that have to wait to the very end before saying "hooray!"This is not our first registration rodeo (it's our second) but as a VERY small non-profit grassroots organization , due to the complexity and horrible end user experience of our last registration subcontractor, we barely broke even. Needless to say, I contracted RegFox after a lot of research and was still scared to death. Not so anymore. The difference in customer service and ease of use has been phenomenal. I can't imagine that it won't be the same all the way through to the end. I will let you know how it goes. So...I will be posting again as of April 30, 2017 (the day after our event.) All I can guarantee, at this point, to anyone who wants to try this particular service...THEY ARE AWESOME. The email contact folksrespond quickly, appropriately, with curtesy and a sense of humor. Whether computer generated or out of some third world country...I don't know. What I do know is that I FELT and truly believed that I was being advised by my best friend's daughter from next door. That alone was well worth the couple of dollars per registrant that is required by this service. We are very excited to see how our registrants respond. We'll keep this review blog posted! Best regards, Beth Casano, President of WoB, Inc. Vero Beach Florida.

Pros

Ease of Use. Anyone who has ever worked a publishing program would find this simple beyond belief. Novice program users will find the help videos and commentaries simple to follow. The correspondence with live programmers is fast, efficient and truly amazing

Cons

...seriously? Set up...flawless. We'll let you know about end user.

Review Source

Justin H.  
Garden Director  
Environmental Services  
Used the software for: 6-12 months

### "WebConnex has made life easy for our organization through RegFox"

October 3, 2018

5.0

Outstanding. In previous events, we heard so many complaints about the registration process until we finally discovered RegFox.

Pros

We love how many custom options can be included in the registration process. We used brownpapertickets.com previously and were very limited on adding any additional details to the ticket price. This product is robust enough to take on a complex event with multiple offerings.

Cons

The initial setup took a little while to learn. I had to play around with it for quite some time to ensure it was fully functional.

Review Source

TT

Tara T.  
Public Affairs Specialist  
Government Administration  
Used the software for: 2+ years

### "Simple, effective, quality product - even for non-web professionals!"

January 15, 2020

5.0

Pros

Very easy to use, set up, edit and administer overall; lots of design features; GREAT reporting features and demographic gathering. Customer service is EXCELLENT - I prefer live chat, and they are very attentive and give lots of detail, solutions, and other ideas to better your site function.

Cons

Before learning all the ins and outs of Reg Fox, I assumed it could operate like an Amazon shopping cart. While there are some outstanding features in Reg Fox, it doesn't have true cart functionality, so it would be an issue for you depending on what you're trying to sell or accomplish.

Review Source

Domingo Antonio A.  
University average technician  
Entertainment  
Used the software for: Less than 6 months

### "My personal experience with the most versatile registration platform."

November 28, 2023

4.0

Very good customer service was helpful most of the time offering practical solutions and advice to overcome any challenges.

Pros

I like how easy it is to use which makes it easy for me to manage records without the need for advanced technical skills.

Cons

There are times when I would like to see more seamless integration with a wider range of software that I am already using for other aspects of event planning.

Review Source

VR

Verified Reviewer  
Social Media Marketing Manager  
  
Used the software for: 6-12 months

### "Great DIY registration software - perfect for small to medium-sized businesses"

March 7, 2018

4.0

Pros

Gives you amazing options for customizing every aspect of your event's tickets, and the registration page. We used to use Eventbrite, and this blows it out of the water.

Cons

The integrations could be better. Especially when it comes to Facebook tracking pixels. The way it's set up now, if someone clicks an FB ad with conversion tracking and registers for a different event, it still counts as a conversion for that ad.

Review Source

DAC

Dee Anna C.  
Program Specialist  
Education Management  
Used the software for: 2+ years

### "Love RegFox"

December 12, 2019

5.0

Conference Registrations.

Pros

RegFox provides affordable options for online registrations! I do wish there were a few options that I could customize, but the RegFox team has been amazing at assisting me with work arounds and solutions. Great and fast customer service! I will be a long-time client!

Cons

Static fields... Billing. I would like to set up my own fields. Using actions to hide items is helpful, but I would like to customize to meet educational ways...

Review Source

ML

Miranda L.  
Event and Registration Coordinator  
Events Services  
Used the software for: 2+ years

### "CUSTOMER SERVICE EXTRAORDINAIRE"

September 12, 2018

5.0

GREAT SERVICE, GREAT SUPPORT, GREAT SOFTWARE!

Pros

Customer Service Analyst "DAVE" helped me out of pinch and went 1 million miles over what was expected to retrieve data that I inadvertently removed. He and his DEV team saved me HOURS of manual work.

Cons

There is nothing I do not like about this software

Review Source

VR

Verified Reviewer  
Abogado  
Judiciary  
Used the software for: I used a free trial

### "Mi experiencia en RegFox"

September 20, 2023

4.0

RegFox es una buena opción donde puedo crear una página de registro profesional y atractiva en minutos, sin necesidad de conocimientos técnicos.

Pros

Me gusta que puedo crear una página de registro profesional y atractiva en minutos, sin necesidad de conocimientos técnicos.

Cons

Es una buena opción, pero debo seguir observando algunas funciones.

Review Source

AK

Ann K.  
Volunteer  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Easy to Learn, Great Help staff"

August 5, 2022

5.0

I have used this once a year for the past 4 years to schedule an annual conference. It is reliable, reasonably priced and looks good!

Pros

The support staff are very quick to respond via email with screenshots to illustrate how to fix my problem.

Cons

I can’t really think of anything. I wish my organization needed it more often as I could become more proficient in all that Reg Fox offers.

Review Source

SB

Serpil B.  
Distinguished Engineer  
Telecommunications  
Used the software for: 2+ years

### "Love Regfox"

January 10, 2020

5.0

Managing event registration data can be a nightmare. Regfox helped me solve this problem in one beautiful platform.

Pros

I have been using Regfox for my event registration and surveys every month for the past 3 years and I love the platform! The user interface is very clean and intuitive. Templates make creating events super easy. What I like most about the platform though is the analytics. All analytics I need is in one clean page witrh an option to download the data for my own use.

Cons

I hope to see a more robust calendar integration.

Alternatives considered

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Reason for choosing RegFox

User experience and customer service

Review Source

ML

Michael L.  
President  
Events Services  
Used the software for: 2+ years

### "Wish I Could Give 10 Stars"

February 23, 2018

5.0

Easy set up, works without any hiccups. Great product!

Pros

First off - their customer service is incredible! one of the customer rep is awesome and really helped us out of a bind with our event. I've used RegFox for several clients and events and it's been a winner every time. Their fees are more than reasonable, everything works perfectly, and overall it's an awesome product.

Cons

Their primary in-house payment Gateway is WePay. We signed up and started collecting funds for our event, and WePay came back after several tickets were sold and said they were going to have to hold a large amount of funds. This wouldn't work for our event, so we talked to her and she let us know there is another option used for cases like ours. I wish this was advertised as we could have saved ourselves a few days of headaches.... but she got things taken care of immediately and made sure everything was fixed as we needed it to be.

Review Source

MA

Megan A.  
Donor Relations Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Reg Fox "

January 13, 2023

4.0

We use RegFox for trip registration, it suits our purposes

Pros

Easy to customize template, integrates well out other systems

Cons

Feels a little clunky, could use some updated graphics and templates.

Review Source

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