# Page 2 | RegFox Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is RegFox the right Registration solution for you? Explore 148 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/91029/RegFox/reviews

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RegFox

4.8 (148)

[View alternatives](https://www.capterra.com/p/91029/RegFox/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Page 2 - Reviews of RegFox

## Showing most helpful reviews

Showing 26-50 of 148 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LG

Lynn G.  
Youth Director  
Civic & Social Organization  
Used the software for: Less than 6 months

### "First time user to set up RegFox registration links"

July 2, 2024

5.0

It has been a very good experience! The final published products for two of the upcoming events I am organizing look really good and if I need to go back in to edit for any reason even after it's published, I can still do that.

Pros

I really like the features it has to set up a registration page for an event in the way you want it to look. You can add things to it and delete what you don't need. It's easy to use (once I got the hang of it, I am not tech savvy at all). It was recommended for me to use by a good friend of mine and I am so glad I trusted her recommendation! I plan to use it to set up all future event registrations for the organization I work for as a Youth Director.

Cons

The only thing I had trouble with was when I published a page so that it was activated, I couldn't figure out how to make a copy of all the pages so I could put a hard copy in my file folder or at least save a PDF version of it. I am "old school" in regards to still liking a paper copy of what projects I am working on to keep in actual files! And PDF files, I can save on my computer.

Reason for choosing RegFox

I trusted a recommendation and knew it would be a good way to go!

Review Source

PO

Peggy O.  
Executive Assistant  
Religious Institutions  
Used the software for: 1-2 years

### "Webconnex RegFox"

February 14, 2023

5.0

Greatest benefit: Less time trying to determine how to set a form that addresses every area of information you are looking to capture.

Pros

The ease of form development. An example is within the Action field the ability to customize your event even further by setting multiple prices and deadline dates, age specific events within an event, etc. It makes the software multitacteted and easy to recommend.

Cons

The only feature I can at this time would like to see added is spell check. Other than that I haven't found a feature that they haven't thought of.

Alternatives considered

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[Webex Suite](https://www.capterra.com/p/237272/Webex/)[Regpack](https://www.capterra.com/p/124427/Regpack/)

Reason for choosing RegFox

The ease of use and cost. No brainer.

Review Source

CW

Chris W.  
Executive Director  
Photography  
Used the software for: 2+ years

### "A top-of-the-line Event platform at the best price in the industry!"

July 31, 2023

5.0

RegFox is more than just an Event Platform. We have also used it to sell collateral content for our events. It seems to be a very solid platform. It's never gone down for me, and customer service is as near as the chat box. You can pay way more money for another Event platform, but you'd be wasting your money. RegFox has it all.

Pros

RegFox is perfect for our Event applications, but the #1 asset in RegFox is it's Customer Service. I recently needed help on a project and their CSR (\[sensitive content hidden\]) went out of her way to help me solve my issue. She sent me customized videos showing, step-by-step where to find and implement the solutions I was looking for. Later, she followed up to see that all was good. Our previous Event platform provider took days sometimes to return an email, and live interaction wasn't even available.

Cons

I do wish it were easier to copy-paste content from other apps without screwing up the formatting. It sometimes takes me an hour just to re-format content. It's also hard to see what you're typing when the copy is white.

Review Source

TP

TERRI P.  
Executive Consultant  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "AMAZING SOFTWARE & BETTER THAN OUTSTANDING TECH SUPPORT!!!"

May 8, 2020

5.0

Working with this company has truly been amazing!! I consider myself "old school" so sometimes when working with new software it can be pretty frustrating when you don't have a reference manual. However, RegFox has an area on their site for help that is so very user-friendly, more times than not, I can figure out my challenge or the information I need very easily. They are also very open to suggestions for upgrading the system. One time I was working with a major payroll company and discovered a technical programming error that kept them from being legally compliant. It took a couple of weeks for them to finally believe me, even after all the proof I had. RegFox is the exact opposite. The customer service is so amazing! One day the \[SENSITIVE CONTENT HIDDEN\] of the company even wrote me and thanked me for my input. She didn't add her title, but I quickly was able to find out who she was. If you need registration software, you should use this company! I will definitely recommend this software to other companies. For the price, it's AMAZING!

Pros

The overall ease of use. Regarding specific features, there are too many amazing features to list here. Overall, the software is pretty easy to figure out, but even if you can't, or don't want to spend time trying to figure it out, the tech support staff is always ready to help, and don't refer you to an area of their system to review, listen to, etc. I found it fun to look through the system and learn about it. However, there are some things that don't jump out at you right away, and that's where the tech support people are so amazing. They even have someone that works weekends. The tech support team is always positive and helpful. They are a joy to work with.

Cons

Honestly can only think of one thing, and it's minor. There's a nice feature where you can send emails out to the Registrants. You are able to send the communication immediately, or you can program it and send it at a later time and/or date. I wish there was a way to add a cc or bcc or check a box for the sender to receive a copy. When I realized I couldn't send a copy to myself, I wrote them and recommended that they add that option in the next upgrade. Almost immediately I received a response back saying they appreciated the input and definitely would submit my input.

Reason for choosing RegFox

I wasn't working for the company when the software was selected, but when I came on board I did have the opportunity to assess it and decide if the company should keep it. That decision was EASY! Just based on what the software could do, in less than an hour I wanted to keep this software.

Review Source

Response from Webconnex

May 13, 2020

Thank you Terri! Our team has really enjoyed working with you. We're glad to hear it's been a success.

Dave B.  
Owner  
Sports  
Used the software for: 2+ years

### "Regfox rocks"

October 13, 2018

5.0

Overall, I would say the Regfox software and Regfox customer support is the best I have ever worked with. Hands down. Customer support is always there (weekdays), everyone very polite (and fun), very smart, and they make you feel special, like one of the team. I mean it. It sounds like a commercial, but it's true.

Pros

I run sports classes for kids, and I was able to create registration forms (they call "campaigns") for people to choose classes based on grades, so upon entering a grade, only the grade appropriate classes will show as a choice. Further, I can price each class differently, and I can prorate classes, so someone signing up before the first class will pay full price whereas someone signing up after the first class will pay a prorated lower fee, all done automatically. In truth, the software is thought through so well, so cleverly, that I have not found anything I cannot do if I want. It's really a blank slate restricted by my creativity and ability to think logically. If I wanted to, I can even prevent individuals from registering while other can register if I want. It's really amazing software, that I am still coming to understand and it does pretty much everything I want, and I am not an easy customer to please.

Cons

One con is that sometimes the software can be labor intensive, meaning it takes a lot of work to design certain complex tasks, something I suspect most people will NOT have to worry about. Second, and it's not exactly a "con" of the software, but what one needs to be aware of is that to make this software really "sing" for you, it really helps to like to think about logic a little. It's built for everyone, so everyone can use it to some degree, but not everyone will be able to do anything. But that's where the tech support comes in and they can help.

Review Source

LS

Liana S.  
Co-Founder  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Feedback on conference registration"

May 6, 2024

4.0

It is positive. Customer support has been extremely helping in finding alt solutions to the existing platform and work arounds.

Pros

I like that there is customer support available to help with simple questions that come up.

Cons

I do not like the mobile view and the limitations on customization.

Reason for choosing RegFox

No, our developer just recommended giving fuel which included adding this platform for ease of integration.

Review Source

LC

Lisa C.  
Executive Director  
Sports  
Used the software for: 1-2 years

### "Former user"

November 6, 2023

4.0

Customer service during pandemic unfortunately drove us away. While every business we interacted with gave us full refunds for event-related cancellations made at the start of the pandemic (spring 2020), RegFox was the one exception. As a NPO, we decided it was our responsibility to support our community during such troubling times, by providing full participant refunds on events we had to cancel. RegFox refused to refund fees we had paid them on the registrations that had to be cancelled due to the pandemic, thus positioning our organization in a net-loss. Months later, we were contacted by \[sensitive content hidden\], and told to book a call; “we want to hear from you; what can we do to make this right and get you back as a customer?” Optimistic about their outreach, we explained our situation again and communicated that our only request was for the registration “admin” fees be refunded to us, and they declined. As a result, we have found other lower cost registration options that do not cost a per-registration fee.

Pros

It is easy to manage multiple events, with landing pages, easily-customizable registration forms, and communications

Cons

Sub-par customer service that over-promised and under-delivered.

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

More professional platform, more user friendly, more customizable, built-in payment fields

Review Source

KO

Kim O.  
President  
Non-Profit Organization Management  
Used the software for: 2+ years

### "From A Nonprofit Point of View"

June 20, 2024

4.0

Overall regfox is a solid system. We can create events in several different ways and can run a variety of reports.

Pros

Regfox helps us manage our annual conference of nearly 300 people and our weekly events. Paid events payment processing is fast and easy. Events are easy to set up with a small learning curve.

Cons

Because we're a nonprofit that runs event year- round it would be nice to keep and analyze more information on registrants, for example linking events that a particular registrant has attended and record and link event registrants attending repeated events.

Switched from

[MemberClicks](https://www.capterra.com/p/133851/MemberClicks/)

MemberClicks was too expensive for what they offered, even required we do some of our own coding.

Review Source

CP

Cindy P.  
Marketing assistant  
Fund-Raising  
Used the software for: Less than 6 months

### "RegFox experience"

March 14, 2024

5.0

Pros

I recently used RegFox to set up an event registration page, and I was thoroughly impressed with the platform's ease of use and functionality. The software was intuitive and straightforward, allowing me to customize the registration process to my liking quickly. But what truly stood out was the exceptional customer support I received from \[sensitive content hidden\]. Whenever I had a question or issue, \[sensitive content hidden\] was quick to respond and always went above and beyond to ensure that my problem was resolved efficiently. Her patience, knowledge, and professionalism were exemplary, and I couldn't be happier with the level of service she provided. Overall, I would highly recommend RegFox to anyone looking for a reliable, user-friendly event registration platform, and I can attest firsthand to the company's commitment to outstanding customer support.

Cons

What I like least about RegFox is that I didn't find it sooner.

Review Source

Jacob Ira A.  
Director  
Events Services  
Used the software for: 2+ years

### "Best value for the money... seriously."

March 31, 2022

5.0

Pros

I run an in-person event every year. Other companies have come around trying to make us switch to their platform. That's great and all, but then when I put the costs and fees in a spreadsheet, RegFox beats them every time.

Cons

The registration forms aren't very flashy.

Alternatives considered

[Brown Paper Tickets](https://www.capterra.com/p/127715/Brown-Paper-Tickets/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Reason for choosing RegFox

The costs were just lower.

Review Source

CS

Christiana S.  
Digital Marketing and Communications Specialist  
Higher Education  
Used the software for: Less than 6 months

### "Effective Platform & Excellent Customer Service"

April 8, 2024

5.0

Overall, the system was easy to understand, and implement, but the lack of 24/7 customer service can be harmful to those events that are held on weekends. Additionally, for large institutions, set up and communication between representatives at RegFox can be somewhat slower than expected, which can present a challenge when you're on a tight deadline. However, the customer service (does not include the rep) during the week is phenomenal-- they are knowledgeable and speedy. The platform, once you get used to it, is easy to understand, but some of the conditional triggers are a bit clunky and hard to understand if you're not familiar with these types of systems.

Pros

Amazing customer service through the chat-- I had multiple situations where I needed fast answers, and the customer service team was knowledgeable, prompt, and accurate. The system is fairly easy to use if you're tech savvy, but if you're not, it might take a little bit of time. Otherwise, the system is straightforward and dynamic, offering a variety of options to suit everyone's needs. They are one of the few, if not the only one, that offers the ability to offer signable, verifiable waivers (instead of a terms of service checkbox). For registration, getting devices connected is super simple. Excellent product!

Cons

Some of the reps take a little bit more time than I'd like to respond to emails and queries. They have only one team member to specific departments, which means some processes for institutions may take a little bit longer (but if you're not in a rush, that's not a deal breaker).

Switched from

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Eventbrite no longer offers any discounts to a NPO, and have very high rates. Their system is not very diverse, and has limited options. It doesn't offer a waiver system, either.

Review Source

CH

Chris H.  
Website Director  
Religious Institutions  
Used the software for: 2+ years

### "Honest RegFox Review"

May 28, 2023

5.0

Responsive customer service and support along with a well thought out interface from which to creatively set up our events.

Pros

We needed a registration service that did not place its own branding on our events or allow advertisements for other peoples events. Regfox fits our requirements beautifully. Also, appreciate the ongoing improvements that RegFox continues to add.

Cons

Have not experienced any negatives in our use of RegFox

Switched from

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

We switched because Regfox allows us to brand our registration pages and does not force us to use their branding. Ease of use and a plethora of options were additional reasons for the switch.

Review Source

MR

Michael R.  
Executive Director  
Hospital & Health Care  
Used the software for: 2+ years

### "\[sensitive content hidden\] was great"

June 5, 2024

5.0

I have been using RegFox for years and my experience has been excellent, the reports and data save tons of time for me

Pros

RegFox is pretty simple to use and their follow-up is great. \[sensitive content hidden\] helped me navigate an issue that I could not figure out as I am computer illiterate. The support is great.

Cons

Nothing, I just need to use more of the functions provided by RegFox

Review Source

RR

Rick R.  
Asst. Director  
Education Management  
Used the software for: Less than 6 months

### "Awesome Software. Even more awesome support."

August 4, 2020

5.0

I'm very impressed with the easy of building professional solutions. RegFox makes me look more skilled than I am! The ability and responsiveness of the support team is mind-blowing. They respond quickly, clearly, and accurately - the best support team I've ever encountered. (I was an IT manager for 40 years, so that's saying something!) Bravo! I hope you are able to keep the small company personal service as you grow.

Pros

RegFox hits the mark for our music retreat. RegFox provides a great balance of ease of implementation, yet powerful features. And the low cost makes this uniquely suited to the needs of non-profit organizations like ours. Building RegFox pages makes me smile - over and over it surprises me how well it handles tricky corner cases.

Cons

There are lots opportunities to expand the set of elements for building pages. There are lots of opportunities to expand on Action rule options. But what's there now is impressive -especially at the current price. It would be great to provide a sampler library of implementations to get other ideas how to best implement more sophisticated solutions. It would be great to have examples how to use html to further customize solutions.

Reason for choosing RegFox

I first saw RegFox used successfully by a peer organization. When I asked, they gave RegFox two thumbs up! The low price point made it the only viable commercial option for us.

Review Source

KM

Katie M.  
CEO  
Business Supplies and Equipment  
Used the software for: 1-2 years

### "This product doesn't work and support is horrific"

December 22, 2022

2.0

Product and customer support is horrific. Don't bother if you want a solution for SSO

Pros

I really thought we had a valuable product until we tried to implement SSO.

Cons

I really thought we had a valuable product until we tried to implement SSO. The documentation doesn't work. When you engage with the customer support team, they are nonresponsive and point the finger at our developers and OKTA. Upon request to meet we were told to read the documentation.

Review Source

JH

Jessie H.  
USU Extension Specialist  
Events Services  
Used the software for: 2+ years

### "Love RegFox - hate WePay"

August 17, 2022

5.0

Other than the payment system issues (WePay), RegFox has been incredible.

Pros

RegFox is hands down the best event registration system out there. It's incredibly user friendly both for those designing the registration and the end user. We love how easily it can be customized to fit all of our registration needs.

Cons

The payment management system which is a third party software is cumbersome and hard to work with. We wish that RegFox simply had their own payment system.

Switched from

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Eventbrite simply isn't as user friendly and is hard to manage. RegFox made managing attendees so easy and we love the interface.

Review Source

MH

Mikel H.  
Marketing Director  
Religious Institutions  
Used the software for: 2+ years

### "A Robust From Builder"

January 21, 2020

4.0

Overall, RegFox is great for those who have an in-depth knowledge of form building and want the ability to customize forms. With some light training and practice with the platform, it can be a great tool in anyone's line-up for forms. JotForm also has a great and easy payment setup for collecting payments during forms, while even allowing for partial payments now and charging again later. The backend process is also very seamless and easy to use.

Pros

I really liked the customizability of RegFox and it's in-depth, robust framework of customizing forms. The conditional logic building on the form is very customizable.

Cons

I didn't like that it was as user-friendly as I'd hoped. It can be a bit cumbersome to someone new at form building.

Alternatives considered

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)

Reason for choosing RegFox

RegFox was much more safe and secure with accepting and managing payment options for forms. It also has more robust features included in the form building compared to some of the other platforms we looked at.

Review Source

VR

Verified Reviewer  
Education coordinator  
Education Management  
Used the software for: 2+ years

### "It’s for more than just meeting registrations!"

June 30, 2022

5.0

Pros

I had used RegFox in the past for meeting/event registrations and loved it’s ease of use. When I changed jobs and they were looking for a way to register students online for courses that used to happen in person pre-Covid I know this would be the solution. It is so easy to use and you can use it for so many different things. I was able to easily adapt it for our needs. I built a page with our courses and available slots and could even set passwords to stagger signups by specific groups. This has save our organization a ton of hours and money. Post-Covid we are still using it because everyone loves it so much!

Cons

Pages lengths are limited and you don’t know it until you try and save it. I spent a ton of time building our page only to find out it was too long and could save it. It should have a character/space countdown to show you.p what you have remaining on a page.

Review Source

VR

Verified Reviewer  
Operations Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great solution for small business"

December 4, 2018

5.0

Pros

It has been a great registration solution for our small business it handles all of the payments and details and tracks it every year.

Cons

Nothing really, except our level we have been using is being phased out and we will no longer be able to afford to use it as a solution for us.

Review Source

DA

Don A.  
Annual Meets Chair  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Very pleased after our first major convention completed"

December 31, 2019

5.0

We have a membership of about 11,000 of which 400-700 attend out annual convention each year. We are now using RegFox for smaller local events as well.

Pros

We have a very complex convention format. The software is very flexible and easy to adapt to our need, plus the logic capabilities are very good. At very low cost, \[SENSITIVE CONTENT HIDDEN\] set up our first draft of the registration form and we were good to go after that. Couple this with the overall low cost of the software (we are paying less for credit card fees and software, less than we used to pay for credit card fees alone).

Cons

Nothing comes to mind

Reason for choosing RegFox

performance, cost, ease of use

Review Source

AA

Amanda A.  
Owner  
Events Services  
Used the software for: 1-2 years

### "This is the ONLY registration system you need!"

June 13, 2024

5.0

Pros

This system has all the power of much more expensive registration systems without the high price tag. It can do everything you want, and make you look good while you do it.

Cons

Nothing. It is great just as it is. Nothing more to say here.

Switched from

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)

I hate Cvent - it is so expensive and overly complicated.

Review Source

VR

Verified Reviewer  
Coordinator  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Love RegFox"

February 1, 2019

5.0

Tried everything else . . . finally found RegFox! It's the best product for our nonprofit learning center's registration needs. The customer support is wonderful too!

Pros

RegFox does almost everything we need it to, at a price dramatically lower than its competitors and with a beautiful, intuitive interface that's great for our administrators and our customers.

Cons

I wish I could set up automatic payment plans and partial billing.

Review Source

Katie L.  
Associate Director of Internal Communications  
Religious Institutions  
Used the software for: 1-2 years

### "Great Event Management Software"

December 4, 2019

4.0

Robust, scalable event management software that is good for marketers and event planners. Has the event-specific functionality you want to manage large and small events.

Pros

RegFox allows you to manage event of all sizes, from dozens to thousands (and we've done both!). The registration process is intuitive, with features that capture the nuances of event sales, such as one person paying for multiple registrants, and the ability to sell tickets at various price points. The check-in and nametag printing features make management at the event easy. The analytics help you understand which registration pages and campaigns are converting well.

Cons

I wish it had more robust analytics and ways to aggregate across multiple events. I wanted to get a picture of our overall sales, and I had to export data from each event individually in order to so. Richer Zapier integration would be helpful as well.

Review Source

Response from Webconnex

December 4, 2019

Hello Katie. Thank you for the great review! I'm glad you've been enjoying RegFox. I have good news... we've recently updated the overall dashboard, so you should be able to see all of the sales data you're looking for in one place now. Thanks again, and all the best with your events!

JM

Jeff M.  
CEO  
Entertainment  
Used the software for: 1-2 years

### "Event Registration"

May 1, 2024

5.0

Pros

Simply the best - and I dont say that often. GREAT Customer Service

Cons

none - I have not found a single thing I do not like about RegFox

Review Source

Lauri S.  
Principal and Founder  
Law Enforcement  
Used the software for: 1-2 years

### "Great product at a good price"

April 13, 2018

3.0

I use it to register attendees for my conference and training events.

Pros

Fairly easy to use - only slightly buggy. They just added the ability to print badges and it works well and is easy. I've had virtually no problems.

Cons

I'm still waiting for the invoice feature that they told me two years ago was six months away. And they don't seem to have it as a high priority.

Review Source

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