# RegFox Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is RegFox the right Registration solution for you? Explore 148 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/91029/RegFox/reviews --- RegFox 4.8 (148) [View alternatives](https://www.capterra.com/p/91029/RegFox/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of RegFox Ease of use 4.6 Customer Service 4.8 ## Pros and Cons in Reviews LG Lynn G Youth DirectorCivic & Social Organization, 2 - 10 employeesUsed the software for: Less than 6 months. “The final published products for two of the upcoming events I am organizing look really good and if I need to go back in to edit for any reason even after it's published, I can still do that. “ July 2, 2024 Stephen K CEOHospital & Health Care, 2 - 10 employeesUsed the software for: 6-12 months. “The system also cannot generate an proper invoice for attendees.“ December 24, 2025 KO Kim O PresidentNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “Regfox helps us manage our annual conference of nearly 300 people and our weekly events.“ June 20, 2024 CS Christiana S Digital Marketing and Communications SpecialistHigher Education, 201 - 500 employeesUsed the software for: Less than 6 months. “Some of the reps take a little bit more time than I'd like to respond to emails and queries.“ April 8, 2024 LG Lynn G Youth DirectorCivic & Social Organization, 2 - 10 employeesUsed the software for: Less than 6 months. “I really like the features it has to set up a registration page for an event in the way you want it to look. “ July 2, 2024 CS Christiana S Digital Marketing and Communications SpecialistHigher Education, 201 - 500 employeesUsed the software for: Less than 6 months. “The platform, once you get used to it, is easy to understand, but some of the conditional triggers are a bit clunky and hard to understand if you're not familiar with these types of systems.“ April 8, 2024 Pam S Assoc. Director of EngagementFund-Raising, 501 - 1,000 employeesUsed the software for: 6-12 months. “I do really like the customization of registration pages; this allows me to collect the info. that I need for my specific programming up front, and not have to follow-up with each customer to secure that info.“ January 14, 2024 JL Jay L Office ManagerAccounting, 2 - 10 employeesUsed the software for: More than 2 years. “Its just the extra steps involved is a bit inconvenient.“ January 20, 2025 ## Showing most helpful reviews Showing 1-25 of 148 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Pam S. Assoc. Director of Engagement Fund-Raising Used the software for: 6-12 months ### "Useful Software, but could use some Improvement" January 14, 2024 4.0 Overall, the experience has been good so far. I'm working with the RegFox Help Desk folks to create a landing page for a series of events so that we can keep individual events separate for reporting needs, but together in one location for our customers who may be looking for an event in Atlanta while another customer is looking for the San Francisco event. Pros One of my favorite options is the back-end automation feature where we can pre-schedule registration confirmations, reminders, and thank you emails. Our department is very busy and to be able to set these up in advance is super helpful so that the communication, which is required, is going to go out without have to go back and handle that work manually and in another software program. I do really like the customization of registration pages; this allows me to collect the info. that I need for my specific programming up front, and not have to follow-up with each customer to secure that info. Cons The customization is a good option, but there is a con to it as well. Building templates for our organization to ensure that each program has the same basic requirements seems to be a challenge since each department uses the platform a little bit differently. For me, it's imperative that I include a Q & A section during registration so that I do not have to track down that information later using emails or surveys. This piece is not needed for other events, so we're working on those templates to be better defined for the type of work each team does. Switched from [Slate](https://www.capterra.com/p/233689/Slate/) Our agency used to use RegFox and switched to Slate; now they have switched back to RegFox. The options needed for back-end data capture, communications, and functionality on the front end were not there. Review Source VR Verified Reviewer Chapter Secretary Education Management Used the software for: Less than 6 months ### "Ease of registration setup" November 15, 2024 5.0 The event registration setup is very adaptable. The people have been great to work with when questions come up. Pros The ability to customize the registration process is so beneficial for a successful event. Cons Scanning process does not work for our meeting requirements and almost a deal breaker. Trying to work with the program and helping to get it resolved. Alternatives considered [Eventzilla](https://www.capterra.com/p/117828/Eventzilla/) Reason for choosing RegFox Registration setup and flexibility with managing the data. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) our Parent Association is considering moving to one platform. I worked with the group to choose RegFox. Still struggling with the scanning process and some in my chapter want to switch back to EventBrite because of the scanning issues with RegFox. Review Source Stephen K. CEO Hospital & Health Care Used the software for: 6-12 months ### "Plenty of better options - massive regret" December 24, 2025 1.0 Wish I hadn't have started selling tickets here. If I could change now I would move to a better platform Pros Ease to get started selling tickets. Apart from that there is nothing normal or useful in this platform Cons Everything else - especially the attendee app that has been in beta for over 2 years and causing a crazy amount of headaches. The system also cannot generate an proper invoice for attendees. Review Source MS Maggie S. Camp Director Sports Used the software for: 6-12 months ### "Max Strus Basketball Camps" September 23, 2024 5.0 Wonderful from the beginning stages to the end of our event it was wonderful! Pros The customer service was so fast and helpful Cons I do not have anything bad to say about RegFox Alternatives considered [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing RegFox The customer service and responsiveness stood out Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) processing fees were getting too high. Review Source LM Leah M. Executive Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Great and Powerful Registration Tools" June 24, 2024 5.0 I've had a great experience setting up and using RegFox for my upcoming event. Pros How easy it was to set up my event - and not be charged until the first person paid! Cons I don't think it's a con - but Reg Fox rules can be a learning curve. Reason for choosing RegFox Reg Fox offers more data management. Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) They didn't give me all the tools Reg Fox does. Review Source Kellie G. Nanny Industry Consultant Social Media Manager Blogger Writer Mentor Non-Profit Organization Management Used the software for: 1-2 years ### "RegFox uncomplicates the complicated " October 9, 2020 5.0 I've used for small events of 30 to large events of over 200 and the ease of use is very appealing, as is being able to pick what content you want on RegFox or just using as a registration tool / payment gateway. Pros Pricing is ideal for any size event. Our event had 24 price points - member/nonmember, group rate, early bird, general and late. RegFox customer support spent time with me on a screen share and set things up with ACTIONS so all of our price points we set automatically in the system depending how many people were registered at the same time. This saved countless hours of manually setting things up, manually registering teams, etc., in our own CRM that event management isn't as robust. Ease of just including the info we wanted and having a link to create a button on our website to direct to register and pay. Integrated well with our virtual platform Whova. Cons There isn't really any cons to using RegFox. We've been very happy with both the admin aspect and registrant end of things. Switched from [MembershipWorks](https://www.capterra.com/p/137032/MembershipWorks/) MW was not going to be able to support the 24 price points our event had in a way that made it easy for us as the host and easy for those registering several individuals. When speaking to MW they also agreed that RegFox would be an ideal solutions. Review Source JL Jay L. Office Manager Accounting Used the software for: 2+ years ### "Great Experience with RegFox" January 20, 2025 5.0 Great! It is an extremely helpful program that is fairly easy to follow and trouble shoot if needed. Pros Easy to use and if any issues do arise, customer support is extremely helpful! Cons Sometimes it's a bit harder to get some issues fixed if I'm not the administrator on the account. Because I work for Drake Ventures and they are the administrators on the account we use. But the customer support is at least about to get me the information I will need to resolve whatever issue I am having. Its just the extra steps involved is a bit inconvenient. Review Source SR Steve R. Webmaster Civic & Social Organization Used the software for: 2+ years ### "RegFox has Ourstanding Human Support!" October 16, 2024 5.0 I have built 5 registrations on RegFox over the last couple of years and they were always successful. Pros It's easy to use and support is outstanding!! Cons Some of the menus could use some clarity, as they are not all intuitive and I had to use the excellent human support to set up my formats. Review Source LG Lynn G. Youth Director Civic & Social Organization Used the software for: Less than 6 months ### "First time user to set up RegFox registration links" July 2, 2024 5.0 It has been a very good experience! The final published products for two of the upcoming events I am organizing look really good and if I need to go back in to edit for any reason even after it's published, I can still do that. Pros I really like the features it has to set up a registration page for an event in the way you want it to look. You can add things to it and delete what you don't need. It's easy to use (once I got the hang of it, I am not tech savvy at all). It was recommended for me to use by a good friend of mine and I am so glad I trusted her recommendation! I plan to use it to set up all future event registrations for the organization I work for as a Youth Director. Cons The only thing I had trouble with was when I published a page so that it was activated, I couldn't figure out how to make a copy of all the pages so I could put a hard copy in my file folder or at least save a PDF version of it. I am "old school" in regards to still liking a paper copy of what projects I am working on to keep in actual files! And PDF files, I can save on my computer. Reason for choosing RegFox I trusted a recommendation and knew it would be a good way to go! Review Source DV Darren V. Past District Governor Civic & Social Organization Used the software for: 2+ years ### "RegFox Top Notch" August 1, 2024 5.0 Just to reiterate what I said above. Ease of using the design tools and the friendly helpful staff make this a great asset to our organization. Pros I liked the easy way of designing and being able to preview before launching. The live chat is awesome as well to help with issues right then and there. Everyone I have dealt with there has been very friendly and helpful. Cons I honestly can’t think of anything that I don’t like. Review Source MR Michael R. Executive Director Hospital & Health Care Used the software for: 2+ years ### "\[sensitive content hidden\] was great" June 5, 2024 5.0 I have been using RegFox for years and my experience has been excellent, the reports and data save tons of time for me Pros RegFox is pretty simple to use and their follow-up is great. \[sensitive content hidden\] helped me navigate an issue that I could not figure out as I am computer illiterate. The support is great. Cons Nothing, I just need to use more of the functions provided by RegFox Review Source PO Peggy O. Executive Assistant Religious Institutions Used the software for: 1-2 years ### "Webconnex RegFox" February 14, 2023 5.0 Greatest benefit: Less time trying to determine how to set a form that addresses every area of information you are looking to capture. Pros The ease of form development. An example is within the Action field the ability to customize your event even further by setting multiple prices and deadline dates, age specific events within an event, etc. It makes the software multitacteted and easy to recommend. Cons The only feature I can at this time would like to see added is spell check. Other than that I haven't found a feature that they haven't thought of. Alternatives considered [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[Webex Suite](https://www.capterra.com/p/237272/Webex/)[Regpack](https://www.capterra.com/p/124427/Regpack/) Reason for choosing RegFox The ease of use and cost. No brainer. Review Source TP TERRI P. Executive Consultant Non-Profit Organization Management Used the software for: Less than 6 months ### "AMAZING SOFTWARE & BETTER THAN OUTSTANDING TECH SUPPORT!!!" May 8, 2020 5.0 Working with this company has truly been amazing!! I consider myself "old school" so sometimes when working with new software it can be pretty frustrating when you don't have a reference manual. However, RegFox has an area on their site for help that is so very user-friendly, more times than not, I can figure out my challenge or the information I need very easily. They are also very open to suggestions for upgrading the system. One time I was working with a major payroll company and discovered a technical programming error that kept them from being legally compliant. It took a couple of weeks for them to finally believe me, even after all the proof I had. RegFox is the exact opposite. The customer service is so amazing! One day the \[SENSITIVE CONTENT HIDDEN\] of the company even wrote me and thanked me for my input. She didn't add her title, but I quickly was able to find out who she was. If you need registration software, you should use this company! I will definitely recommend this software to other companies. For the price, it's AMAZING! Pros The overall ease of use. Regarding specific features, there are too many amazing features to list here. Overall, the software is pretty easy to figure out, but even if you can't, or don't want to spend time trying to figure it out, the tech support staff is always ready to help, and don't refer you to an area of their system to review, listen to, etc. I found it fun to look through the system and learn about it. However, there are some things that don't jump out at you right away, and that's where the tech support people are so amazing. They even have someone that works weekends. The tech support team is always positive and helpful. They are a joy to work with. Cons Honestly can only think of one thing, and it's minor. There's a nice feature where you can send emails out to the Registrants. You are able to send the communication immediately, or you can program it and send it at a later time and/or date. I wish there was a way to add a cc or bcc or check a box for the sender to receive a copy. When I realized I couldn't send a copy to myself, I wrote them and recommended that they add that option in the next upgrade. Almost immediately I received a response back saying they appreciated the input and definitely would submit my input. Reason for choosing RegFox I wasn't working for the company when the software was selected, but when I came on board I did have the opportunity to assess it and decide if the company should keep it. That decision was EASY! Just based on what the software could do, in less than an hour I wanted to keep this software. Review Source Response from Webconnex May 13, 2020 Thank you Terri! Our team has really enjoyed working with you. We're glad to hear it's been a success. CP Cindy P. Marketing assistant Fund-Raising Used the software for: Less than 6 months ### "RegFox experience" March 14, 2024 5.0 Pros I recently used RegFox to set up an event registration page, and I was thoroughly impressed with the platform's ease of use and functionality. The software was intuitive and straightforward, allowing me to customize the registration process to my liking quickly. But what truly stood out was the exceptional customer support I received from \[sensitive content hidden\]. Whenever I had a question or issue, \[sensitive content hidden\] was quick to respond and always went above and beyond to ensure that my problem was resolved efficiently. Her patience, knowledge, and professionalism were exemplary, and I couldn't be happier with the level of service she provided. Overall, I would highly recommend RegFox to anyone looking for a reliable, user-friendly event registration platform, and I can attest firsthand to the company's commitment to outstanding customer support. Cons What I like least about RegFox is that I didn't find it sooner. Review Source JH Janet H. Owner E-Learning Used the software for: 2+ years ### "Great Product" November 1, 2022 5.0 I am very pleased with RegFox. I have been using them for about 3 years. Pros I like that it is easy to use. Customer service is very responsive and knowledgeable. Cons Some of the forms need refinement to make them even easier to use. Review Source DA Don A. Annual Meets Chair Non-Profit Organization Management Used the software for: 1-2 years ### "Very pleased after our first major convention completed" December 31, 2019 5.0 We have a membership of about 11,000 of which 400-700 attend out annual convention each year. We are now using RegFox for smaller local events as well. Pros We have a very complex convention format. The software is very flexible and easy to adapt to our need, plus the logic capabilities are very good. At very low cost, \[SENSITIVE CONTENT HIDDEN\] set up our first draft of the registration form and we were good to go after that. Couple this with the overall low cost of the software (we are paying less for credit card fees and software, less than we used to pay for credit card fees alone). Cons Nothing comes to mind Reason for choosing RegFox performance, cost, ease of use Review Source SR Stacey R. Manager of Operations Higher Education Used the software for: 2+ years ### "Great Event Registration Software" January 12, 2023 5.0 Pros RegFox is easy to use for both admins and users. We like that is is customizable and one of the few products in our price range that allows for individuals to register for breakout sessions. Cons I don't like that I have to filter registrants by current events to get a list that doesn't include attendees for past events. I would like to see an archive feature. Alternatives considered [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Review Source VR Verified Reviewer Co-Founder Renewables & Environment Used the software for: Less than 6 months ### "It did everything we wanted it to do! Setting up was easy and the help function amazing!" February 7, 2018 5.0 It made us look extremely professional and set the right tone for our event attendees. We're serious, we're technologically advanced and take us seriously! Pros The product is very flexible and getting set up is really very easy. Their interface is simple and intuitive and if you need help, their help search tool is excellent and their help videos even better (short and extremely useful to solve your problem). And the Check-In app is fantastic! It did exactly what we hoped it would do and made the day of the event really professional. Cons They only need to add a registration reminder email to their offering and they are in the process of doing that. Then they'll be impossible to beat. Review Source KS Kristin S. Used the software for: ### "Tough interface & product library; Great Customer Service" January 6, 2016 4.0 Pros: RegFox was recommended from someone in the payment transaction industry for registrations. I like that you can customize all sections of the event, and once you spend the time in the beginning it is smooth sailing. You don't have to babysit. The analytics are WONDERFUL. I was contracted to set up an event for someone else, and they are dazzled by having that information to check. I had a great deal of questions and problems while setting up my campaign. It was a blessing to have a responsive customer service team. Cons: The interface is a bit clunky for me. While I am a online registration novice, I do consider myself a pretty tech intuitive person. The set up of my campaign was extremely difficult and user experience unfriendly. Until the campaign launched, I had to call or message the tech support with a plethora of questions daily. Establishing the gateway was easy once I found my information on "settings" but once again - It just was not initiative on the site. Also, there was a glitch on requiring first and last name when I launch initially. The biggest improvement opportunity I saw was for the communication follow ups. Perhaps it was my novice brain, but I was trying to use this page to communicate with the registrants without the use of email. I had a welcome packet to send out and I could not delete the campaign after it was sent out. It also was not clear to me it would not be send out past the first people that were signed up at the time. The problem was resolved, but left me feeling uneasy. Further explanation on how to use this section would be great. All in all - keep up the great customer service, and customization of RegFox. Look to create more efficiencies and clarity for the user while guiding through the platform. Review Source JH Jake H. Finance and Operations Staff Non-Profit Organization Management Used the software for: 6-12 months ### "Great System- Will Continue to Use" March 29, 2017 5.0 We had been trying to find a system that was easy for our event attendees to use while also not forcing us to track down payments, and RegFox helps us accomplish exactly what we need. Some of the tools take a bit of getting used to, but the customer support has helped us overcome our hurdles. We really like the automatic payment charge feature, which allows us to get a deposit initially and charges the balance at a later date. This helps some of our families that don't have enough money to pay outright when they sign up, but it ensures we get the money they said they would get to us. We no longer have to track down payments, which saves us countless hours of work. Though the price can get steep for events with a higher cost, the time (and thus cost) saved on the part of our admin team is worth it. Pros Automatic payment charging Ease of use for attendees Customer service is knowledgable and helpful Cons Price high, but comparable to other programs Review Source TT Tara T. Public Affairs Specialist Government Administration Used the software for: 2+ years ### "Simple, effective, quality product - even for non-web professionals!" January 15, 2020 5.0 Pros Very easy to use, set up, edit and administer overall; lots of design features; GREAT reporting features and demographic gathering. Customer service is EXCELLENT - I prefer live chat, and they are very attentive and give lots of detail, solutions, and other ideas to better your site function. Cons Before learning all the ins and outs of Reg Fox, I assumed it could operate like an Amazon shopping cart. While there are some outstanding features in Reg Fox, it doesn't have true cart functionality, so it would be an issue for you depending on what you're trying to sell or accomplish. Review Source DAC Dee Anna C. Program Specialist Education Management Used the software for: 2+ years ### "Love RegFox" December 12, 2019 5.0 Conference Registrations. Pros RegFox provides affordable options for online registrations! I do wish there were a few options that I could customize, but the RegFox team has been amazing at assisting me with work arounds and solutions. Great and fast customer service! I will be a long-time client! Cons Static fields... Billing. I would like to set up my own fields. Using actions to hide items is helpful, but I would like to customize to meet educational ways... Review Source AK Ann K. Volunteer Non-Profit Organization Management Used the software for: 2+ years ### "Easy to Learn, Great Help staff" August 5, 2022 5.0 I have used this once a year for the past 4 years to schedule an annual conference. It is reliable, reasonably priced and looks good! Pros The support staff are very quick to respond via email with screenshots to illustrate how to fix my problem. Cons I can’t really think of anything. I wish my organization needed it more often as I could become more proficient in all that Reg Fox offers. Review Source ML Michael L. President Events Services Used the software for: 2+ years ### "Wish I Could Give 10 Stars" February 23, 2018 5.0 Easy set up, works without any hiccups. Great product! Pros First off - their customer service is incredible! one of the customer rep is awesome and really helped us out of a bind with our event. I've used RegFox for several clients and events and it's been a winner every time. Their fees are more than reasonable, everything works perfectly, and overall it's an awesome product. Cons Their primary in-house payment Gateway is WePay. We signed up and started collecting funds for our event, and WePay came back after several tickets were sold and said they were going to have to hold a large amount of funds. This wouldn't work for our event, so we talked to her and she let us know there is another option used for cases like ours. I wish this was advertised as we could have saved ourselves a few days of headaches.... but she got things taken care of immediately and made sure everything was fixed as we needed it to be. Review Source AL Amy L. Director of Programs Hospital & Health Care Used the software for: Less than 6 months ### "Probably the best registration software I have ever used in my 20+ years of managing events." October 19, 2017 5.0 Many, but mostly flexibility to create the forms they way I want. I also appreciate the robust analytics and excellent technical support. Pros \- It's super easy to design the registration form and confirmation. - Flexibility with reordering or adding fields - Friendly customer service, and I appreciate the quick, thorough responses! - Robust analytics, which are so helpful; I look forward to seeing the results of our campaign. - Affordable for a non-profit organization, such as ours - I could go on! Cons Just one thing so far, which is that the font color in the confirmation is inconsistent, and I have tried to highlight the text and choose the color. I still get gray and black text, which must be due to the editor. Do I really need to know HTML to fix this? Should be easier. Other than that, I don't have anything to complain about. Review Source Similar Products Featured