# Stamps.com Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Stamps.com Software - reviews, pricing plans, popular comparisons to other Shipping products and more. Source: https://www.capterra.com/p/90069/Stamps-com --- # Stamps.com Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Stamps.com ## What is Stamps.com? Stamps.com is a mailroom management solution designed to help online retailers, small to medium businesses, and eCommerce sellers print USPS-approved postage and shipping labels. The platform enables teams to create customizable stamps, shipping labels, and envelopes and assign codes for various clients to track postage printing. It lets administrators automatically import orders from various selling platforms, select shipping method, and share shipment tracking details with clients. ## What is Stamps.com used for? [Shipping](https://www.capterra.com/shipping-software/)[Order Fulfillment](https://www.capterra.com/order-fulfillment-software/)[Mailroom Management](https://www.capterra.com/mailroom-management-software/) Top alternative Featured Overall rating Based on 919 user reviews Reviews sentiment Positive 83% Neutral 10% Negative 7% Pros & cons Versatile shipping management platform Simple, intuitive workflow Frequent technical glitches Cumbersome refund procedures Starting price $19.99 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Stamps.com?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.stamps.com&name=Stamps.com) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Stamps.com 4.4 (919) VS. [4.6 (954)](https://www.capterra.com/p/155621/ShipStation/reviews/) Starting Price $19.99 Flat Rate, Per Month Starting Price $14.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (918) Ease Of Use 4.5 (277) Value For Money 4.0 (660) Value For Money 4.5 (259) Customer Service 4.1 (586) Customer Service 4.3 (259) ## Stamps.com alternatives [4.8 (825)](https://www.capterra.com/p/146146/Shippo/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Easyship](https://www.capterra.com/p/170399/Easyship/) [4.3 (277)](https://www.capterra.com/p/170399/Easyship/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/170399/Easyship/) [ShipTime](https://www.capterra.com/p/198849/ShipTime/) [4.6 (500)](https://www.capterra.com/p/198849/ShipTime/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/198849/ShipTime/) Highest Rated [Pirate Ship](https://www.capterra.com/p/172133/Pirate-Ship/) [4.9 (1,005)](https://www.capterra.com/p/172133/Pirate-Ship/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/172133/Pirate-Ship/) [View all alternatives](https://www.capterra.com/p/90069/Stamps-com/alternatives/) ## Who uses Stamps.com? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Versatile shipping management platform 85% positive reviews out of 203 Most users report shipping features offer discounted rates, carrier options, tracking, and integration with e-commerce platforms. Brandy M Ceo, 2 - 10 employees. "U can do it all from home no post office trips n long waits n line, it's easy 2 use great shipping options n prices" Frequent technical glitches 70% negative reviews out of 89 Most users report bugs and issues disrupt workflow, causing crashes, confusing errors, and unreliable updates. Dawn D owner, 2 - 10 employees. "They have a poor design and cannot even fix their own technical problems nor answer questions. " Simple, intuitive workflow 87% positive reviews out of 99 Most reviewers describe ease of use as a major benefit, highlighting straightforward setup, clear instructions, and minimal learning curve. Cumbersome refund procedures 71% negative reviews out of 45 Most reviewers find refunds slow and complicated, requiring mailed requests, long waits, and frequent follow-ups. Jacob T Real Estate, 1 employee. "No ability to reprint labels, refund process for mistaken or unused labels is absolutely ridiculous." Significant daily time savings 94% positive reviews out of 49 Most reviewers find time saving invaluable, citing reduced trips, quick processing, and streamlined package preparation. Difficult cancellation process 97% negative reviews out of 32 Most reviewers indicate subscription cancellation is frustrating, with hard-to-find options, persistent charges, and unhelpful support. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Shipping Labels 4.6 (119) 67.23% of 119 reviewers that rated this feature as important or highly important It gives you a simple way to create and print professional shipping labels from your desk. Users think the process is fast, convenient, and reliable, with easy integration to third-party sites and support for thermal printers, though some mention occasional software bugs. Label Printing 4.6 (111) 54.05% of 111 reviewers that rated this feature as important or highly important Stamps.com offers straightforward label printing for packages and envelopes, supporting thermal and standard printers. Reviewers appreciate the professional look, ease of use, and time savings, but some mention limited printer compatibility and occasional technical issues. Shipment Tracking 4.7 (107) 61.68% of 107 reviewers that rated this feature as important or highly important You get timely shipment tracking, letting you and your customers monitor orders easily. Reviewers indicate tracking is reliable, accessible, and helpful for customer communication, though some say you must leave the interface for detailed tracking. Parcel Shipping 4.7 (98) 61.22% of 98 reviewers that rated this feature as important or highly important With Stamps.com, you can easily ship parcels from home or work, weigh packages, compare rates, and print labels. Reviewers appreciate the convenience, affordable pricing, and variety of shipping options, including UPS integration, which helps save time and money. Package Tracking 4.7 (83) 60.24% of 83 reviewers that rated this feature as important or highly important It helps you track packages in real time and share updates with customers. Some users say tracking is easy, accurate, and included at no extra cost, but a few mention inconsistent detail and reliance on USPS or UPS for updates. Shipment Price Calculation 4.6 (89) 60.67% of 89 reviewers that rated this feature as important or highly important Calculation of shipment price based on size, weight, route, timeframe, and carrier. Stamps.com 28 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Ship packages/goods by aircraft Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Scan barcodes to ensure accurate pricing and label tracking Evaluate the accuracy of address matching software Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Import and export data to and from software applications Manage order deliveries until they are received by the customers Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Transfer of data from one computer system to another Shipping products/goods by land For sorting and tracking mails and letters Track and manage inventory levels to maintain proper supply Stamps.com offers straightforward label printing for packages and envelopes, supporting thermal and standard printers. Reviewers appreciate the professional look, ease of use, and time savings, but some mention limited printer compatibility and occasional technical issues. Manage and track customer orders for goods, investments, or any other purchases It helps you track packages in real time and share updates with customers. Some users say tracking is easy, accurate, and included at no extra cost, but a few mention inconsistent detail and reliance on USPS or UPS for updates. With Stamps.com, you can easily ship parcels from home or work, weigh packages, compare rates, and print labels. Reviewers appreciate the convenience, affordable pricing, and variety of shipping options, including UPS integration, which helps save time and money. Analyze and gain insights into data in real-time Receive data and information in real time Receive system updates as soon as any changes are made Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Calculation of shipment price based on size, weight, route, timeframe, and carrier. You get timely shipment tracking, letting you and your customers monitor orders easily. Reviewers indicate tracking is reliable, accessible, and helpful for customer communication, though some say you must leave the interface for detailed tracking. It gives you a simple way to create and print professional shipping labels from your desk. Users think the process is fast, convenient, and reliable, with easy integration to third-party sites and support for thermal printers, though some mention occasional software bugs. Manage and track orders being shipped to customers Manage and track operations and inventory within warehouses Get Advice We can help you find the software with the features you need. Features 4.3 (918) 4.3 Based on 918 reviews ## Pricing Value for money 4.0 (660) Free Trial [View pricing plan details](https://www.capterra.com/p/90069/Stamps-com/pricing/) Basic $19.99 Flat Rate,Per Month It includes: - Convenience - Easy Billing - Savings - Sipping - Transparent Prices - Visibility Value for money 4.0 (660) 4.0 Based on 660 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[ BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[ X-Cart](https://www.capterra.com/p/33849/X-Cart/)[ Zen Cart](https://www.capterra.com/p/145901/Zen-Cart/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (586) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (586) 4.1 Based on 586 reviews ## User reviews Overall rating 4.4 Based on 919 reviews Filter by rating 5(572) 4(194) 3(90) 2(35) 1(28) Mentioned topic Sorted by most recent SB Syretha B. Firm Administrator Legal Services ### "The Most Responsive, Consistent & Friendly Customer Service Experience" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 4, 2025 I most appreciate the consistent customer service experience and the clear communication and follow up from the Customer Support Team. Pros Hands down, I love the responsive, consistent and friendly customer service support from Stamps.com. If I have issues, they usually get resolved in a timely manner. Cons I'm not a fan of the new layout, look and feel. I much prefer the previous layout, but I've been adjusting. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LS LaRae S. Director Non-Profit Organization Management ### "Difficult to mail" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 December 2, 2025 It was easy to get set up and easy to cancel, but the remainder of the product was not very worth while in the long run. Would not recommend. Pros I didn’t like very much. The interface was difficult to maneuver and the individual stamp sheets were extremely bulky. Cons The interface, the mailing sheets, most importantly the price. It was very, very expensive to use and though they promoted that you would save money we would have actually been over budget. Alternatives considered [PitneyShip](https://www.capterra.com/p/251583/PitneyShip/) Reasons for choosing Stamps.com I didn’t. I switched to Pitney Bowes because of the hard time I was having with stamps.com. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SW Stacey W. Accounting Manager Machinery ### "A good option for shipping" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 30, 2025 Pros Gives the most flexibility when shipping to print and mail right from the office, cutting down waiting in long lines. Cons Does require logging into a website instead of direct printing from a Pitney machine, and does have a cost for service. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SR Stefanie R. Office Manager Accounting ### "Say goodbye to postage meters and hello to ease!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 October 27, 2025 Experience has been great, highly recommend considering making the switch to Stamps.com from some of the other postage companies that require long contracts and big and bulky postage meters. Pros User friendly, easy to use, makes mailing documents and shipping packages of all sizes convenient, easy and fast. It has helped to improve our Firm's efficiency in shipping while we are saving money. We have considered other services and this platform is above all others. Cons It can be clunky when creating a new label and there are saved addresses that are similar but different. Since we ship a lot to the IRS and Government Agencies, sometimes it it the same PO Box but just a slightly different zip code. Switched from [PitneyShip](https://www.capterra.com/p/251583/PitneyShip/) Cost, ease, convenience and certified mail capabilities. Reasons for choosing Stamps.com Ease of having it all in one place and really the certified mail capability with Stamps.com Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Administrative Assistant Health, Wellness and Fitness ### "A great service with a lot to offer!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 12, 2025 Overall, this website is great. We order postage from there and I love that they have a lot of other features and services to offer. You can print postage directly onto documents/boxes/packages which is awesome and their prices are very good! Pros Stamps.com offers GREAT pricing. We use them frequently for business and we have had no issues with them. We got a large quantity of stamps at a really valuable price and were very excited about that. Cons So far, there are no cons with Stamps.com and we have had no issues previously! I think they sometimes can be overpriced with certain things but that's not always a huge deal. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CH Charlie H. President Legal Services ### "An Innovation not so innovative " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 June 20, 2025 Overall, stamps has been a efficient and effective alternative to other mailing options for both personal and business circumstances Pros Stamps is the leader in innovating such a moderately older concept of mailing services and brings a complete alternative to the table! Cons The caveat to their innovations, is those innovations they do have their limits and not as far reaching as they should be with as far as theyve already came Switched from [DocuPost](https://www.capterra.com/p/232692/DocuPost/) I needed something that was less expensive and more practical. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. UN Uyen-Vy N. Pharmacist Hospital & Health Care ### "Decent program that can be upgraded" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 May 1, 2025 Pretty good, although it could have had more features. Pros I like how easy it is to use. Everything is very intuitive. Cons Can probably have more functions, like notifications to both sender and recipient. Would also have been nice to be able to link to McKesson Enterprise pharmacy system so we don't have to change the address in both systems. Also wished that it integrated FedEx as well. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Dawn D. owner Wholesale ### "poor technical design and support at stamps.com" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 18, 2025 poor - I can't control my account because of the bug that won't allow me to be an administrator. Many hours on the phone with tech support and they cannot change me back to an administrator nor explain whey I got switched to a user. Pros The option to compare shipping prices between UPS and USPS. Cons Last October 2024, Stamps.com had a major revision to their website. As a result of updates, my account change my status from administrator to user - automatically with no reason and without my consent. As a user, I cannot add funds, add users nor make any changes to the account. In fact, nobody in my company can make changes. I have spent at least 8 hours on the phone over the past six months trying to sort out the problem. The bottom line is that my account has a bug and they cannot fix it. It’s a poor platform and design. The 1800- number for help is an overseas call center and nobody has the tech expertise to fix anything; they have to call someone else so you are waiting for them to ask someone else for answers. They have a poor design and cannot even fix their own technical problems nor answer questions. I am closing my account today after giving them plenty of time to fix the problem. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LG Lauren G. Office manager Hospital & Health Care ### "Very convenient " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 10/10 February 28, 2025 Pros I dont have to spend hours at the post office Cons I keep having to reenter our payment method Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BQ Becci Q. Paralegal Law Practice ### "Recommend Hands Down " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 23, 2025 Wonderful! Best way to handle postage hands down. Pros The ease of printing any stamps or package labels from my desk. Skip the line at the post office and just drop off pre-postage mail. Cons If it miss-prints, you are still charged and then you have to get it refunded Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/90069/Stamps-com/reviews/) Popular comparisons [Easyship vs Stamps.com](https://www.capterra.com/compare/90069-170399/Stamps-com-vs-Easyship)[ShipTime vs Stamps.com](https://www.capterra.com/compare/90069-198849/Stamps-com-vs-ShipTime)[Pirate Ship vs Stamps.com](https://www.capterra.com/compare/90069-172133/Stamps-com-vs-Pirate-Ship)[Freightview vs Stamps.com](https://www.capterra.com/compare/90069-136895/Stamps-com-vs-Freightview)[ShipStation vs Stamps.com](https://www.capterra.com/compare/90069-155621/Stamps-com-vs-ShipStation)[Shippo vs Stamps.com](https://www.capterra.com/compare/90069-146146/Stamps-com-vs-Shippo)[PitneyShip vs Stamps.com](https://www.capterra.com/compare/90069-251583/Stamps-com-vs-PitneyShip) [ShipWise vs Stamps.com](https://www.capterra.com/compare/90069-146762/Stamps-com-vs-DesktopShipper)[ShippingEasy vs Stamps.com](https://www.capterra.com/compare/90069-128334/Stamps-com-vs-ShippingEasy)[ShippyPro vs Stamps.com](https://www.capterra.com/compare/90069-164065/Stamps-com-vs-ShippyPro)[PayPal vs Stamps.com](https://www.capterra.com/compare/90069-207944/Stamps-com-vs-PayPal)[InfoPlus vs Stamps.com](https://www.capterra.com/compare/90069-158602/Stamps-com-vs-Infoplus)[ShipMonk vs Stamps.com](https://www.capterra.com/compare/90069-153768/Stamps-com-vs-ShipMonk)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)