# Stamps.com Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Stamps.com Software - reviews, pricing plans, popular comparisons to other Shipping products and more. Source: https://www.capterra.com/p/90069/Stamps-com --- # Stamps.com Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Stamps.com ## What is Stamps.com? Stamps.com is a mailroom management solution designed to help online retailers, small to medium businesses, and eCommerce sellers print USPS-approved postage and shipping labels. The platform enables teams to create customizable stamps, shipping labels, and envelopes and assign codes for various clients to track postage printing. It lets administrators automatically import orders from various selling platforms, select shipping method, and share shipment tracking details with clients. ## What is Stamps.com used for? [Shipping](https://www.capterra.com/shipping-software/)[Order Fulfillment](https://www.capterra.com/order-fulfillment-software/)[Mailroom Management](https://www.capterra.com/mailroom-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 920 user reviews Reviews sentiment Positive 83% Neutral 10% Negative 7% Pros & cons Comprehensive shipping management platform Straightforward mailing software experience Frequent technical glitches and crashes Cumbersome and slow refund process Starting price $19.99 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Shipping / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Stamps.com?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.stamps.com&name=Stamps.com) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Stamps.com 4.4 (920) VS. [4.6 (958)](https://www.capterra.com/p/155621/ShipStation/reviews/) Starting Price $19.99 Flat Rate, Per Month Starting Price $14.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (919) Ease Of Use 4.5 (920) Value For Money 4.0 (661) Value For Money 4.4 (770) Customer Service 4.1 (587) Customer Service 4.3 (766) ## Stamps.com alternatives [4.5 (417)](https://www.capterra.com/p/146241/Zoho-Inventory/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.7 (47)](https://www.capterra.com/p/152285/FreightPOP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (108)](https://www.capterra.com/p/146762/DesktopShipper/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/90069/Stamps-com/alternatives/) ## FAQs about Stamps.com Overview ### What problems does Stamps.com solve? Stamps.com solves time-consuming mailing and shipping workflows by letting teams print exact postage and labels, compare rates, track shipments, schedule pickups, and sync online orders without post office trips. Small businesses, e-commerce sellers, office admins, marketing teams, and law offices benefit most from faster fulfillment, bulk mailings, and lower postage costs. Answer based on 642 reviews Overview ### Which roles and teams benefit most from Stamps.com? Stamps.com is most used by small business owners, executives, office managers, and administrative teams that handle frequent mailing and shipping. Operations staff use it to streamline label printing and postage, while legal, real estate, and customer-facing teams rely on it to send documents, contracts, and packages efficiently from the office. Answer based on 910 reviews Overview ### What company size and industries is Stamps.com built for? Stamps.com is built primarily for small businesses, which make up 84% of reviewers, with retail the top industry at 12%. It serves online retailers, e-commerce sellers, and SMBs first, while also seeing some use in enterprise at 9% and midsize businesses at 8%, plus nonprofit and real estate organizations at 5% each. Answer based on 920 reviews Features and Usability ### What are the key features of Stamps.com? Stamps.com includes core shipping features like postage printing, shipping labels, shipment price calculation, package tracking, and address management. Differentiating features include eCommerce integrations for Amazon, eBay, and Shopify, plus pickup scheduling, certified mail support, customizable envelope branding, and reporting tools for shipping history and postage expenses. Answer based on 319 reviews Pricing ### How much does it cost and what fees or limitations are included? Stamps.com starts at $19.99/month for the Basic plan, with a 4-week free trial and $5 free postage. Reviewers say the monthly fee can be reasonable for frequent shippers, but many small or infrequent users found it hard to justify, especially since unused months still incur the subscription cost. Answer based on 209 reviews Integrations ### Which third-party tools and platforms does Stamps.com integrate with? Stamps.com connects natively to ShipStation and TrialWorks, with catalog integrations for Shopify, Adobe Commerce, BigCommerce, QuickBooks Online Advanced, X-Cart, and Zen Cart. It connects to 8 platforms in the provided data, centered on shipping, ecommerce, accounting, and legal workflow needs. Answer based on 30 reviews Getting Started and Support ### What training and onboarding options does Stamps.com offer? Stamps.com provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided learning, while documentation and videos offer self-paced reference material for setup steps, feature overviews, and ongoing use. Answer based on 9 reviews Getting Started and Support ### What customer support options does Stamps.com offer, and how do users rate the experience? Stamps.com offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as friendly, knowledgeable, and helpful, with quick fixes by phone in many cases. Others report inconsistent experiences, including long hold times, slow follow-up, transfer-heavy calls, and unresolved technical or billing issues. Answer based on 155 reviews Security ### How does Stamps.com handle data security and access control? Stamps.com uses password-based account access and temporary password recovery, and reviewers describe it as a secure way to buy postage, track shipments, and print from home or the office with added privacy. Some users report lockouts, blocked IPs, missing password-reset emails, and recovery support problems. Answer based on 10 reviews ## Who uses Stamps.com? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 181 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 181 reviews Administrative 38% Administrative 38% Finance & Accounting 13% Health & Medical 9% Entrepreneurs/ Owners 9% Others 31% Top industries Based on 181 reviews Retail 40% Hospital & Health Care 20% Law Practice 14% Automotive 14% Other 12% ## Pros and Cons Comprehensive shipping management platform 85% positive reviews out of 203 Most reviewers indicate shipping is efficient, with discounted rates, carrier choices, tracking, and seamless order integration. Brandy M Ceo, 2 - 10 employees. "U can do it all from home no post office trips n long waits n line, it's easy 2 use great shipping options n prices" Frequent technical glitches and crashes 70% negative reviews out of 89 Most users report bugs and issues disrupt workflow, causing crashes, confusing errors, and unreliable software performance. Dawn D owner, 2 - 10 employees. "They have a poor design and cannot even fix their own technical problems nor answer questions. " Straightforward mailing software experience 87% positive reviews out of 99 Most reviewers describe ease of use as essential, appreciating simple setup, intuitive navigation, and minimal learning curve. Cumbersome and slow refund process 71% negative reviews out of 45 Most users comment refunds are difficult, requiring tedious steps, mailing documents, and experiencing long wait times. Maribeth J Office Manager, 2 - 10 employees. "Problems with printing those labels creates waste and if I don't save the data in PDF form, I am forced to requests refunds. " Significant reduction in mailing time 94% positive reviews out of 49 Most reviewers find time saving crucial, highlighting convenience, reduced travel, and streamlined package preparation. Difficult and frustrating cancellation process 97% negative reviews out of 32 Most reviewers find subscription cancellation complicated, with hard-to-find options, persistent charges, and unhelpful support. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Shipping Labels 4.6 (119) 67.23% of 119 reviewers that rated this feature as important or highly important Stamps.com offers a simple way to generate professional shipping labels from your desk. Users think the process is fast, convenient, and integrates with third-party apps, though some mention occasional software bugs and printer compatibility issues. Label Printing 4.6 (112) 54.46% of 112 reviewers that rated this feature as important or highly important It gives you the flexibility to print labels for packages and envelopes, including directly onto envelopes. Reviewers appreciate the professional look, ease of use, and compatibility with printers like Dymo and Zebra, though some mention limited hardware choices. Shipment Tracking 4.7 (108) 62.04% of 108 reviewers that rated this feature as important or highly important You can monitor shipments in real time and share tracking info with customers. Reviewers indicate this helps with customer communication, is easy to access, and reliable, though a few mention needing to leave the interface for detailed tracking. Parcel Shipping 4.6 (99) 61.62% of 99 reviewers that rated this feature as important or highly important With this capability, you can easily weigh, label, and ship parcels from home or work, choosing from multiple carriers like UPS. Reviewers appreciate the convenience, affordable rates, and the ability to compare shipping options without visiting the post office. Package Tracking 4.7 (83) 60.24% of 83 reviewers that rated this feature as important or highly important This aspect helps you and your customers follow deliveries with ease. Some reviewers feel tracking is accurate, timely, and included at no extra cost, but a few mention inconsistent details and reliance on USPS or UPS tracking numbers. Shipment Price Calculation 4.6 (90) 61.11% of 90 reviewers that rated this feature as important or highly important Calculation of shipment price based on size, weight, route, timeframe, and carrier. Stamps.com 28 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Ship packages/goods by aircraft Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Scan barcodes to ensure accurate pricing and label tracking Evaluate the accuracy of address matching software Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Import and export data to and from software applications Manage order deliveries until they are received by the customers Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Transfer of data from one computer system to another Shipping products/goods by land For sorting and tracking mails and letters Track and manage inventory levels to maintain proper supply It gives you the flexibility to print labels for packages and envelopes, including directly onto envelopes. Reviewers appreciate the professional look, ease of use, and compatibility with printers like Dymo and Zebra, though some mention limited hardware choices. Manage and track customer orders for goods, investments, or any other purchases This aspect helps you and your customers follow deliveries with ease. Some reviewers feel tracking is accurate, timely, and included at no extra cost, but a few mention inconsistent details and reliance on USPS or UPS tracking numbers. With this capability, you can easily weigh, label, and ship parcels from home or work, choosing from multiple carriers like UPS. Reviewers appreciate the convenience, affordable rates, and the ability to compare shipping options without visiting the post office. Analyze and gain insights into data in real-time Receive data and information in real time Receive system updates as soon as any changes are made Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Calculation of shipment price based on size, weight, route, timeframe, and carrier. You can monitor shipments in real time and share tracking info with customers. Reviewers indicate this helps with customer communication, is easy to access, and reliable, though a few mention needing to leave the interface for detailed tracking. Stamps.com offers a simple way to generate professional shipping labels from your desk. Users think the process is fast, convenient, and integrates with third-party apps, though some mention occasional software bugs and printer compatibility issues. Manage and track orders being shipped to customers Manage and track operations and inventory within warehouses Get Advice We can help you find the software with the features you need. Features 4.3 (919) 4.3 Based on 919 reviews ## Pricing Value for money 4.0 (661) Free Trial [View pricing plan details](https://www.capterra.com/p/90069/Stamps-com/pricing/) Basic $19.99 Flat Rate,Per Month It includes: - Convenience - Easy Billing - Savings - Sipping - Transparent Prices - Visibility Value for money 4.0 (661) 4.0 Based on 661 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[ BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[ X-Cart](https://www.capterra.com/p/33849/X-Cart/)[ Zen Cart](https://www.capterra.com/p/145901/Zen-Cart/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (587) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (587) 4.1 Based on 587 reviews ## User reviews Overall rating 4.4 Based on 920 reviews Filter by rating 5(572) 4(194) 3(91) 2(35) 1(28) Mentioned topic Sorted by most recent JS Jonathan S. Founder Apparel & Fashion ### "Good for Casual Shipping, Frustrating at Scale" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 June 7, 2026 My experience with Stamps.com has been mixed. For personal use or a small home-based operation, it's a convenient way to buy and print postage without standing in line at the post office. However, I would hesitate to recommend it for businesses shipping at scale. As order volume grows, inefficiencies in the workflow become more noticeable, and there are better solutions available for companies that need robust shipping capabilities. Overall, it works reasonably well, but its limitations become apparent as your needs expand. Pros Stamps.com makes it easy to print postage from home and avoids trips to the post office. The interface is relatively straightforward for basic shipping needs, and the pricing is reasonable enough for individuals or very small businesses. If you're mailing a moderate amount of packages or letters, it gets the job done. Cons The platform becomes inefficient as shipping volume increases. Batch processing, workflow management, and scaling operations feel clunky compared to more modern shipping solutions. The software also feels dated in places, and the value proposition becomes harder to justify for businesses with more advanced shipping needs. Alternatives considered [ShipStation](https://www.capterra.com/p/155621/ShipStation/) Reasons for choosing Stamps.com Seemed like the most reasonable choice at the time to get started. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SB Syretha B. Firm Administrator Legal Services ### "The Most Responsive, Consistent & Friendly Customer Service Experience" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 4, 2025 I most appreciate the consistent customer service experience and the clear communication and follow up from the Customer Support Team. Pros Hands down, I love the responsive, consistent and friendly customer service support from Stamps.com. If I have issues, they usually get resolved in a timely manner. Cons I'm not a fan of the new layout, look and feel. I much prefer the previous layout, but I've been adjusting. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LS LaRae S. Director Non-Profit Organization Management ### "Difficult to mail" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 December 2, 2025 It was easy to get set up and easy to cancel, but the remainder of the product was not very worth while in the long run. Would not recommend. Pros I didn’t like very much. The interface was difficult to maneuver and the individual stamp sheets were extremely bulky. Cons The interface, the mailing sheets, most importantly the price. It was very, very expensive to use and though they promoted that you would save money we would have actually been over budget. Alternatives considered [PitneyShip](https://www.capterra.com/p/251583/PitneyShip/) Reasons for choosing Stamps.com I didn’t. I switched to Pitney Bowes because of the hard time I was having with stamps.com. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SW Stacey W. Accounting Manager Machinery ### "A good option for shipping" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 30, 2025 Pros Gives the most flexibility when shipping to print and mail right from the office, cutting down waiting in long lines. Cons Does require logging into a website instead of direct printing from a Pitney machine, and does have a cost for service. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SR Stefanie R. Office Manager Accounting ### "Say goodbye to postage meters and hello to ease!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 October 27, 2025 Experience has been great, highly recommend considering making the switch to Stamps.com from some of the other postage companies that require long contracts and big and bulky postage meters. Pros User friendly, easy to use, makes mailing documents and shipping packages of all sizes convenient, easy and fast. It has helped to improve our Firm's efficiency in shipping while we are saving money. We have considered other services and this platform is above all others. Cons It can be clunky when creating a new label and there are saved addresses that are similar but different. Since we ship a lot to the IRS and Government Agencies, sometimes it it the same PO Box but just a slightly different zip code. Switched from [PitneyShip](https://www.capterra.com/p/251583/PitneyShip/) Cost, ease, convenience and certified mail capabilities. Reasons for choosing Stamps.com Ease of having it all in one place and really the certified mail capability with Stamps.com Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Administrative Assistant Health, Wellness and Fitness ### "A great service with a lot to offer!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 12, 2025 Overall, this website is great. We order postage from there and I love that they have a lot of other features and services to offer. You can print postage directly onto documents/boxes/packages which is awesome and their prices are very good! Pros Stamps.com offers GREAT pricing. We use them frequently for business and we have had no issues with them. We got a large quantity of stamps at a really valuable price and were very excited about that. Cons So far, there are no cons with Stamps.com and we have had no issues previously! I think they sometimes can be overpriced with certain things but that's not always a huge deal. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CH Charlie H. President Legal Services ### "An Innovation not so innovative " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 June 20, 2025 Overall, stamps has been a efficient and effective alternative to other mailing options for both personal and business circumstances Pros Stamps is the leader in innovating such a moderately older concept of mailing services and brings a complete alternative to the table! Cons The caveat to their innovations, is those innovations they do have their limits and not as far reaching as they should be with as far as theyve already came Switched from [DocuPost](https://www.capterra.com/p/232692/DocuPost/) I needed something that was less expensive and more practical. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. UN Uyen-Vy N. Pharmacist Hospital & Health Care ### "Decent program that can be upgraded" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 May 1, 2025 Pretty good, although it could have had more features. Pros I like how easy it is to use. Everything is very intuitive. Cons Can probably have more functions, like notifications to both sender and recipient. Would also have been nice to be able to link to McKesson Enterprise pharmacy system so we don't have to change the address in both systems. Also wished that it integrated FedEx as well. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Dawn D. owner Wholesale ### "poor technical design and support at stamps.com" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 18, 2025 poor - I can't control my account because of the bug that won't allow me to be an administrator. Many hours on the phone with tech support and they cannot change me back to an administrator nor explain whey I got switched to a user. Pros The option to compare shipping prices between UPS and USPS. Cons Last October 2024, Stamps.com had a major revision to their website. As a result of updates, my account change my status from administrator to user - automatically with no reason and without my consent. As a user, I cannot add funds, add users nor make any changes to the account. In fact, nobody in my company can make changes. I have spent at least 8 hours on the phone over the past six months trying to sort out the problem. The bottom line is that my account has a bug and they cannot fix it. It’s a poor platform and design. The 1800- number for help is an overseas call center and nobody has the tech expertise to fix anything; they have to call someone else so you are waiting for them to ask someone else for answers. They have a poor design and cannot even fix their own technical problems nor answer questions. I am closing my account today after giving them plenty of time to fix the problem. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LG Lauren G. Office manager Hospital & Health Care ### "Very convenient " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 10/10 February 28, 2025 Pros I dont have to spend hours at the post office Cons I keep having to reenter our payment method Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/90069/Stamps-com/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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