# Clariti Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Clariti Software - reviews, pricing plans, popular comparisons to other Permit products and more. Source: https://www.capterra.com/p/89168/Clariti --- # Clariti Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Clariti ## What is Clariti? Clariti helps governments of all sizes across North America achieve unparalleled efficiency and productivity with configurable community development solutions that include extensive purpose-built processes leading governments use every day. Issue permits faster with building permit software that automates repetitive tasks so you can be highly productive. With Clariti, make every part of your building permitting process easier for customers and staff. ## What is Clariti used for? [Government](https://www.capterra.com/government-software/)[Inspection](https://www.capterra.com/inspection-software/)[Code Enforcement](https://www.capterra.com/code-enforcement-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1800 Per User, Per Year Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Clariti?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.claritisoftware.com&name=Clariti) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Clariti 4.3 (7) VS. [4.8 (9)](https://www.capterra.com/p/129172/CivicPlus/reviews/) Starting Price $1800 Per User, Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (7) Ease Of Use 4.8 (9) Value For Money 4.0 (5) Value For Money 4.8 (8) Customer Service 4.1 (7) Customer Service 4.8 (9) ## Clariti alternatives [4.8 (18)](https://www.capterra.com/p/184923/idtPlans-Review/reviews/) Starting price $1500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [3.9 (80)](https://www.capterra.com/p/201678/Permitting-and-Licensing/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 69% of reviewers rated it above 4 stars Highest Rated [5.0 (1)](https://www.capterra.com/p/217144/Cloudpermit/#reviews) Starting price $6000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (76)](https://www.capterra.com/p/143907/GovPilot/reviews/) Starting price $3000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Inspection Management 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Code Enforcement 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Ensure all properties are adhering to government and legal codes Failed Inspection Tracking 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and store information regarding failed inspections Mobile Access 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Reporting/Analytics 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Report Templates 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Sample of reports that could be customized as needed or used as is Clariti 65 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Manage the process of evaluating documents or requests submitted for approval Tickets are automatically assigned to specific agents based on predefined rules Create, manage, and send invoices or bills to customers Permit issued by the local government before constructing a new building or remodeling an existing one Approval issued by the government that allows individuals or companies to start a business Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Private online space that lets businesses securely share documents and provide information access to clients Ensure all properties are adhering to government and legal codes Track and manage adherence to policies for any service, product, process, or supplier Track, store, and access client contracts or licenses A collection of customer information such as contact details, demographics, previous interactions, etc. A website or login for customers to access information Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Graphical representation of data Store, manage, and track all electronic documents in a centralized location Review and analyze existing information across documents Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Digitally sign online documents Track and store information regarding failed inspections Track collected or paid charges for services performed or access granted Plan, manage, and track the financial activities of an individual or organization Intended to be used by governmental agencies Visualize locations on a map Integration with geographic information systems Process images and automatically scan for data Create checklists and to-do lists that can be marked during inspection Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Access software remotely via mobile devices Notifications via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Ability of websites, web applications, or mobile applications to function without an active internet connection Ability to fill out and submit application forms on the web Accept and process online payment transactions A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Issuance of valid permits to initiate projects or tasks Manages, automates, stores, and tracks permits to ensure regulatory compliance for multiple industries Scheme and regulate the construction, modification, or use of land Streamlining repetitive tasks and activities through automated and predefined workflows Plan and coordinate all the resources, costs and time needed to execute assignments Centralized database to track details of properties (including lease, tenant, and owner information) Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Ability to record, store, update, and retrieve information Sample of reports that could be customized as needed or used as is Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Plan availability and assign specific time slots for tasks and resources Online portal through which end users can access the system, manage tasks, or obtain information Track the status over time for a request, process, asset, or transaction Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Measure, collect and manage the billing for utility usage including water, electricity, gas, sewage and more Identify and flag system, guidelines, or branding violations/suspicious behavior by users, customers, vendors, or partners. Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.0 (7) 4.0 Based on 7 reviews ## Pricing Value for money 4.0 (5) Basic $1,800 Per User,Per Year Value for money 4.0 (5) 4.0 Based on 5 reviews ## Integrations [ Bluebeam Revu](https://www.capterra.com/p/121586/Bluebeam-PDF-Revu/)[ Paysafe](https://www.capterra.com/p/128002/Paysafe/)[ ProjectDox](https://www.capterra.com/p/119040/ProjectDox/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (7) 4.1 Based on 7 reviews ## User reviews Overall rating 4.3 Based on 7 reviews Filter by rating 5(3) 4(3) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent Joel Neil W. Specialist Recruiter Media Production ### "Management friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 5, 2023 Tried the estimation feature too in terms of pricing and got great results, very efficient in that way. Pros Integration with other fields such as accounting helps save time, there is also an audit trail when asked by management and tracking any kinds of activity is easier with the product. Cons Needs to adapt customisation for spesific users as it is not that easy and mastering the software to get the most of it might take time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LA Laree A. OCPW/Development Services Permitting Manager Government Administration ### "Clariti choice for OC " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 4, 2022 Using an enterprise web based solution vs various stand alone systems; our implementation eliminated/combine over 15 plus disjointed systems in one enterprise solution that included business functions and integrated the several service areas of OCPW involved in the entitlement and permitting process, such as OC Survey (map checking/subdivision services), OC Infrastructure (Roads, Traffic, Flood), and Environmental Resources, Agriculture Commissioner. Additional enhanced efficiencies associated with LMS include electronic plan check reviews and mobile inspection, interface with OC Survey Land Information System/GIS, robust reporting/dashboard features that provide operational and management-level reporting for the purposes of monitoring and managing customer satisfaction, work and staffing levels, and finances. Our customers (applicants, developers, citizens etc.) have the ability to easily submit and track the status of project reviews, various clearances and approvals, requests and scheduled inspections and overall customer information inquires as well as ability to process payment transactions online (including invoices). A lesson learned was that we should have ensured that a Clariti representative/team member work along side us throughout the development/implementation/deployment. Plus is that we now have a monthly customer service call with open communication, collaboration, ongoing customer service/ client support which is gives Clariti an excellent rating. Pros The ability to operate our entire Development Services business and customer service with in a cloud based environment and have all of our services available to the public via an online portal. This was extremely important during COVID pandemic when our public counter/offices were closed we were able to operate without any interruption of services for all of our planning, entitlements, land development, permitting, plancheck, inspection and code enforcement services. This implementation provided our clients with a streamlined, transparent process including online and mobile devices access. Our customers (applicants, developers, citizens etc.) are able to easily submit and track the status of project reviews, various clearances and approvals, requests and scheduled inspections and overall customer information inquires, and record research request. The customer also have the ability to process payment transactions via the online portal. Additionally, Clariti's ongoing support, client customer service, collaboration and open communication is excellent and that is also one of major pros that we like about choosing the Clariti software solution. Cons The accounting/cashiering limitation that are part of the standard package; We have developed several custom components/packages with the assistance of our County OCIT team to accommodate our various payment options - developer trust accounts, deposits for T&M permits, Fee/valuation based permits, invoicing; Limitations on number of items in online cart for processing payments; basic package solution didn't meet some of our existing business requirements (packages, bulk processing, mass editing) which resulted in additional customizations. Reasons for choosing Clariti cost and price point vendor solution would choose again due to the ongoing collaboration and product support; as well as a growing user group based in our local area Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RC Rohan C. Senior Plans Examiner Architecture & Planning ### "RC Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 30, 2020 GREAT!! Pros This software allows for virtually limitless possibilities with regards to permitting, working online, documentation, preparing letters, entering comments, pricing and fees, ease of change and corrections etc. Cons Sometimes there are a few hickups, however they are usually addressed in a timely manner Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LD Linda D. Code Clerk Government Administration ### "Great Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 21, 2020 Pros I like the ease of using this software and the ease of navigating through the program. Cons I cannot think of anything that I like least about this software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MR Monica R. Permit Management Team Lead Government Administration ### "Going Online" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 September 18, 2020 My overall experience I would give it a 7 out of 10. It is very progressive cloud base system and it was a easy transition from our old system. Pros I like the interface and ease of learning the system. The system is user friendly and does not take a rocket scientist to learn it. or train others. Cons The customer support was limited at times because we are on a different time zone. I also would have like to have more onsite training and visits from the company for them to fully understand our operational process. I also did not like that we are not provided any training guides once the product is built. Reasons for choosing Clariti Bought the City of Hampton template and it was inexpensive compared competitors. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ML Michael L. Salesforce Team Lead / Data Steward Government Administration ### "Great on paper" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 2/10 September 15, 2020 While this tool looks great on paper and there is definitely some custom coding that is the cause of some of our headaches, it seems as though this tool was not a good fit for us. Especially when we look into sustainability without the work of a vendor or using our very limited customer service hours. As a government entity, the price of this tool is also not economical in our long term goals considering things like the feature base, customer service hours, and functionality experience thus far. Pros The idea that there was a 'plug and enhance' tool that provided a certain functionality that we needed for our operations (applications, permits, etc.) was great. The time needed to build out objects was replaced with more time to build out and/or refine business processes. Cons The training was rough and difficult to follow. It was disheartening to hear that we could go through the training and not know everything we need to and that was said from the company itself. Licensing is financially cumbersome compared to the price of Salesforce licensing itself. With the price of licensing, it was also disheartening to know that our customer service hours were extremely limited. Specifically, the payment piece (i.e. cart, payment, fee payment, etc.) is notably confusing in terms of configuration and, to me, seemed like way too many records being created for one payment. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reasons for choosing Clariti We were sold on the idea that we could save project time by not having to build out a number of objects and processes because this tool did that for us for the most part. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JD Jo D. IT Applications Development Supervisor Information Technology and Services ### "Clariti " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 21, 2020 Professional and caring staff, ready to help. The product means our needs and is user friendly. Pros IT is used daily by our permitting department and Neighborhood Codes Enforcement division. During the time of COVID, being able to offer permitting on-line to our citizens was a bonus for contractors and citizens. Now other departments in our City are considering the on-line functions that Clariti offers. The technical support staff is knowledgeable and responsive. Cons Integration was challenging but the team worked with us until the mission was accomplished. Reasons for choosing Clariti NA Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/89168/Clariti/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)