# Page 2 | Stova Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Stova the right Event Management solution for you? Explore 81 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/88289/Stova/reviews

---

Stova

4.3 (81)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 2 - Reviews of Stova

## Showing most helpful reviews

Showing 26-50 of 81 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LD

Leah D.  
Program Manager  
Events Services  
Used the software for: 1-2 years

### "Run. Run Away Fast."

November 21, 2019

1.0

Overall experience: terrible. Benefits I've realized: literally any other software would be better than this. I'm counting down the days until our contract is up.

Pros

The ONLY positive thing I have to say about this software is this: The customer service team seems to have it pretty much together...which they'd have to because I can imagine they are quite busy with all the customers trying to figure out their convoluted system.

Cons

Where do I begin? - Upon trying to get out of our 3-year contract (after suffering through months of painful training), we were told by our sales rep that "Aventri is incredibly intuitive" and "there are endless features if you'd just go through the training". Well we did go through the training. The free training, that is. Aventri wanted another $2,500 for private training with our team! If your product is so intuitive, why would we need 16 hours of training valued at $2,500? - I absolutely abhor this software. I dread having to figure out new features. 90% of the time, I end up emailing customer service because I cannot find what I need. This software makes about as much sense as a purple llama named Tuesday that didn't like his doorknob for the fuzzy coffee cup. - Their "client support portal" is a joke. Supposedly you type in a phrase and it comes back with helpful tips and articles to solve your problem. Well, in my opinion someone screwed with the algorithm and it spits back the most useless junk you've ever seen. It is NEVER relevant or helpful.

Reason for choosing Stova

Sales pitch. Biggest mistake ever.

Review Source

AY

Alex Y.  
Business Development Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Robust product with some limitations, great support - worth considering if you can afford it "

March 15, 2019

5.0

Mostly positive experience. Interface is relatively modern looking - I think it got a facelift recently. Aventri is a solid product. Big companies use it, presumably they have done their due diligence when selecting an events management platform. I also evaluated others like Cvent, eventbrite, etc. Naturally it’s way more capable than simpler yet way more affordable systems that are bolted on like Wix or Constant Contact. It is mostly geared towards larger events that require some relatively complex logistical planning. Organizing Conferences, trade shows, summits etc. Anything with 70+ people with different attendee types, it will have more value. It is still suitable for running things like smaller events like lunches, or dinners for under 50 people. Its a very good RSVP system to track various attendees types, needs and selection choices. It has good logic built in for mailing invitations and sending invites or messages to specific groups of attendees. The hardest part will be standing up the system, populating it with data, and getting your team properly trained and using it competently.

Pros

Mostly easy to use - lots of online resources and guides to self-learn - online and phone support is quite responsive and knowledgeable. Robust feature set. - rsvp reporting is solid - custom field questions is solid - pre populated field in registration form is useful - almost any sort of option has been built in - I primarily focus on RSVP, attendance and invites - can set agendas for breakout sessions etc. - can build a website based on backend info of the event - i.e. update info in the backend and it is immediately reflected on website and reg form. - easy to send invite and rsvp reports by specific filters (e.g. sales rep) - integrates with boomset which makes badge printing almost completely painless

Cons

\- Can be expensive to purchase - Does take time to learn the platform - Website builder needs updating for responsive design (beta was released and it’s good) - Difficult to access event information or update event via mobile device - i.e. there is no mobile app for the event planner. This is a huge pain, actually - mostly for getting guest list or dashboard level info. - costs even more for additional features compared to similar competitors

Review Source

SM

Susan M.  
Head of Operations  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Our complicated ticketing was made much simpler!!"

June 20, 2016

5.0

TEDxSydney is a one day event, with a complicated ticketing/purchasing process and many categories of attendees. In the past, we have managed this complexity via a combination of spreadsheets and home-grown databases, which has often resulted in loss of information or registrants on the day, as well as created challenges with reconciling multiple lists of registrants. We used etouches for our event this year, and it made such a difference to have one source of truth for all our registrations, payments and refunds, and to allow us to have an easy and quick snapshot of all our attendees at our fingertips.

Pros

I enjoyed having a one-stop shop for all our registrations and the super-flexible configuration capability that handled most of our complex needs. We were able to accommodate all of the attendee categories with the variety of set-up options within eReg. I also liked the ability to link events to mailing lists in eMarketing, which we only really scratched the surface with this year. Next year, we plan to integrate them together even more. We also really benefitted from the ability to print badges for the event on the day directly from etouches. Again, we did not use this to its full potential this year, so looking forward to utilising the software even more in this area next year.

Cons

One big challenge we had was the requirement to have at least one public category of attendee that, apparently, cannot be sold out. There had to be an option for people to select when they went to register. Our event is not a public event and purchases/registrations are by invite only, but invitations sometimes went out to more people than we had tickets available for or, alternatively, had an expiry date set for them. If these categories hit capacity or expired, there was no clean way to display a simple unavailable or sold out message without offering another public option. While the software is very customisable, this flexibility does come with some downsides. There are a number of different areas/screens we had to remember to change and update if we added new categories. This was probably made more difficult by the fact that we had a lot of categories, but it did mean that a few categories did not get set-up correctly because we missed one of these many steps.

Review Source

ED

Elvire D.  
General Manager  
Events Services  
Used the software for: 2+ years

### "Not a good experience at all : we do not recommend it and are now changing our software"

April 11, 2018

3.0

I don't find now any benefits from this software actually, I am probably kid myself because we had a very bad experience. But we choose Etouches at the very beginning because we had the feeling that they do understand our job and our problems. the Registration module is very complete but we have the feeling that now they just want to sell their products without any willing to improve their products. Etouches is stocked in early 2010 years ! The biggest aspect of our dissatisfaction is that they don't care at all about problems in our organisation due to bugs from their software. They don't care if can't open your event and if you have plenty of participants waiting for their badge ! If you have a big events with a lot of data for each participant, the software is very slow : and as you as you report that to the team, after showing videos to proove it because that's the way they work (they always say that is due to other factor ...), the answer is this event is very big and you have a lot of data per participant ....... We are now fed up with their fake explanation on each important bugs reported and have the felling that they don't care at all.

Pros

Registration module : eReg, it is very complete and flexible. You can manage any type of event using it, but event in this module you can find discripencies and inconsistency as everywhere in the woftware

Cons

support team : useful when you have a simple question (such as how to push a button !) but completely unuseful when you have real problem ! not a good customer services at all !

Review Source

MB

Martin B.  
Senior Director, Meetings Operations & Procurement  
  
Used the software for: 2+ years

### "etouches for association management"

January 30, 2017

5.0

Kellen has partnered with etouches since 2012. We have seen the company grow & prosper, and we are very pleased with the results. Top successes include continued ease of use, great customer support, good online learning, useful API, great integration between modules, great onsite experience. Some of the challenges include lack of development of the online booth sales & management module (ebooth), slow development of integration with association management systems (AMSs, such as NetForum, YourMembership, i4a...), limited scope of the appointment-scheduling module (esocial). We have used other systems, and for an all-around event management solution, or just as a registration management tool, we feel etouches can't be outdone. We feel we've been part of their development, through sharing challenges and helping design solutions. They've come a long way with their Call for Abstracts module (eselect), and we provided a lot of feedback on that in the early stages. We use ehome quite often, and it's very easy to learn & use, in support of the ereg module. We do not use the task management or budgeting solutions. We have used both emarketing and escan successfully. Their customer service department is responsive, and we are happy to report that senior management is also very responsive to inquiries (when we feel more urgency is required). We process around 10,000 registrations, plus 1000 eselect uses, annually. We chose etouches based on projected ROI and have not been disappointed. We also appreciate and utilize the system's ability to work with multiple currencies, multiple global payment gateways, and multiple languages, including Chinese.

Review Source

SS

Scott S.  
Designer  
Design  
Used the software for: 1-2 years

### "Highly customizable, but not great UX"

December 16, 2021

3.0

Aventri can do what you need but it's expensive and can be difficult to work with. For large organizations with dedicated IT and developers you'll be fine but not mom and pop orgs.

Pros

Aventri can really achieve whatever you need if you have an unlimited budget. Its functionality is highly customizable to the organization.

Cons

UX needs work unless you're a very proficient developer. If you don't code extensively, you'll need a lot of help setting it up.

Switched from

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Security concerns

Review Source

KM

Kasee M.  
Outreach and Events Specialist  
Government Administration  
Used the software for: 1-2 years

### "One of my favorite event management platforms!"

October 28, 2019

5.0

I have been able to better coordinate discount codes for certain registrants plus offer various registration types, which has saved me a lot of time and communication. Another prior issue was CEU scanning, which with Aventri will be much more streamlined, will reduce congestion and will require less staff volunteers.

Pros

The most helpful tool for me is their Custom Reporting feature. I can find exactly what I need, when I need it. I also really enjoy being able to see the website update automatically as I make any changes or updates. The new BETA version is so much better!

Cons

I have no complaints at this time other than its high price. Any issues I encounter are quickly remedied by their fantastic support staff. They typically respond pretty quickly and escalate the issue if needed. I also appreciate the opportunity to leave feedback on each ticket.

Reason for choosing Stova

None

Review Source

IJ

Ian J.  
Account Manager  
Events Services  
Used the software for: 2+ years

### "Great product"

November 6, 2019

4.0

Pros

Aventri has an ever expanding portfolio of services that have been extremely helpful with out event management. Their customer service is fabulous and they consistently go above and beyond in their service.

Cons

Their rapid growth strategy has led to inconsistencies in their software. We've experienced recent outages of service which are quickly fixed, but inconvenient to us and our clients.

Alternatives considered

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)

Review Source

LC

Lisa C.  
Event Operation Manager  
Media Production  
Used the software for: 2+ years

### "Overall thumbs up"

March 22, 2019

4.0

The ability to clone event after event makes less work on building out your event registration. You also learn from your mistakes of what you should have included and can easily make adjustments on your next event.

Pros

It's familiarity. I've been using Aventri (formerly etouches) since it was in Beta form. The registration system has good reporting features that make administrative work easy.

Cons

As an administrator managing the networking meetings, I would like to see better reporting functionality and search features. This module is really lacking in it's reporting functionality that will most likely drive us to use another platform.

Review Source

SM

Stephen M.  
Communications  
Construction  
Used the software for: 2+ years

### "Aventri (formerly eTouches) is a fully-featured event management platform"

March 26, 2019

4.0

Excellent customer support! Very happy with the overall experience after running events using Aventri / eTouches since about 2014.

Pros

Tons of flexibility in how to manage registration processes and stay organized with registrations and name badges. I also like how easily it integrates with lead collection technologies.

Cons

I feel their website / e-registration module could be improved in both looks and functionality, and I think it's disappointing a mobile app feature is no longer included with their desktop plan pricing. Too expensive for the mobile option so we end up using a 3rd party.

Review Source

MT

Meghan T.  
Meetings Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "MCT Review"

March 18, 2019

4.0

easy

Pros

I find the support staff very quick and efficient when you need help. They always seem to have a solution to my problem.

Cons

I've been working in etouches since 2012, so I have become very accustomed to its functions and terminology. However it can be quite confusing in the beginning. When we dealt with the account level and different uploads that had to happen to attached speakers to sessions, it was a very cumbersome process. I feel like etouches is always changing though and improving these processes, so that is very encouraging.

Review Source

Hugo D.  
Chef de projet digital  
Marketing and Advertising  
Used the software for: 6-12 months

### "Une meilleure vie marketing "

November 16, 2020

3.0

J'utilise Aventri car elle contient toutes les fonctionnalités nécessaires pour organiser et exécuter mes différents projets. Elle est facile à integrer à ma plate-forme d'automatisation du marketing et simplifie complètement tous les flux commerciaux.

Pros

Il ne comporte pas de frais, ce qui est très agréable pour ce type de logiciel. Je n'ai pas trouvé de difficultés pour créer mes événements, les outils sont simples d'utilisation. J'ai également trouvé les didacticiels très faciles et idéals pour utiliser Aventri.

Cons

j'ai rencontré plusieurs fois des difficultés pour joindre le service client. Je n'ai pas vraiment trouvé d'autres inconvénients, mis à part le design du site qui pourrait être un peu plus moderne.

Review Source

JC

Julien C.  
  
  
Used the software for:

### "Multi Event platform for association that becomes our CRM"

November 23, 2016

5.0

We are organizing around 10 events per year which are our touchpoint with our members and all the community. Etouches has been first our registration software. What we value most is: Registration setup : - managing members only rate with automated filters - easy design of the pages - setup administrative invoices and other documents - management of complex information gathering (session, extra-data, share-transportation...) And also a templating of these setup to allow us to duplicate all or parts of these setup... Communication management: - manage layout of emails easily with global templates or event-specific customization - send out invitation and monitor answers - manage the "no" answer (great one) to allow you to remind only the one that did not answer in & single click - manage automated email for incomplete registration, confirmation, changes in the programme... Financial & reporting: - really easy automated report - daily email custom report (just magic for other stakeholders) and live private lists - finance management with our context (taxes are complex for association)... Sponsor management: - we also used etouches to manage sponsorship - from confirmation of packages - invoices - quota management for badges and VIP pass CRM management: we use the option of "global database" : - this include that our global DB is automaticaly updated by every single registration - we have cross events data - we can monitor engagement, loyalty - we can detect low engaged people to be proactive in the communication with them before they leave the association - we can provide detailed data about quality, quantity and interest of our community to our potential sponsors --> fully integrated with no import / export / excel skills (and time spent)

Review Source

JK

Jamie K.  
Director of Event Operations  
Hospitality  
Used the software for: 2+ years

### "Satisfied Customer"

March 26, 2019

5.0

I am not the one on my team that builds the websites, but i do utilize it daily for reporting and assist with editing prior to going live. Happy with the experience.

Pros

It is a simple software that is easy to navigate and use on a daily basis. It has all the features for what a meeting planner needs for their programs.

Cons

I do not have any negative comments at this time.

Review Source

EP

Elizabeth P.  
Director  
  
Used the software for:

### "Almost there but still a beta test "

May 22, 2015

2.0

While the intention of the eTouches software modules are right on target they have not been successful (yet) at thinking though the processes all the way to the finish line. If you choose to use this software be prepared to spend a lot of time working out the nuances to fit your needs. Tech support is lovely and helpful but the documentation is poor at best. They have a lot of information but the information doesn't let you understand how the actions in one area affect the outputs in other areas. Which items you must layout first to insure success in the later aspects of your planning. eSelect has a long way to go and I have been assured that the next version will be vastly improved. For instance, don't bother to create the "custom merge codes" for each custom field, they don't work; tech support knew that immediately when we called. However we only called after spending a considerable amount of time setting the fields and custom emails up. There is no indication in the software that these fields are un-usable and in fact you are prompted to create the "custom merge code" each time you create a field. I am keen to see the next version of the software because these folks are close but at this point the software has cost us more time than it has saved us. We ended up re-creating all of our own email downloading two different reports from eSelect, manually merging the reports into spreadsheets in order to generate the needed emails to authors. It took 6+ hours to re-do the job and in the end we used MS Word and Outlook to address the process. Wishing them luck - but will need some good proof before our company pays considerable money to wind up being a beta tester for their products again.

Review Source

LP

LaDonna P.  
Director of Conferences and Operations  
Events Services  
Used the software for: 2+ years

### "Event Registration"

March 26, 2019

4.0

Really great! I am with an account manager that is on top of it and takes care of me, that is half the battle. Easy to set up a registration and easy to get help from the support team!

Pros

The developers of Aventri "get" what meeting planners need and have developed a platform that is easy to use. With the lack of time, I was looking for a registration system that was dependable and easy to set up. They did the "thinking" for me.

Cons

There are hidden gems and things you can do but unless you use it to the fullest you may not discover these. Aventri needs to better understand all the marketing initiatives that we have as media companies at our disposal and find a way to work these into the system. Example: Conversion Pixel which tracks registrations via Google for Google advertising. Needed to place the pixel on the confirmation but no way to do this after talking with Support many times. We ended up doing Google tag manager instead. But it doesn't track the confirmations. Just a thought!

Review Source

VR

Verified Reviewer  
Manager, Meetings & Events  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Great product - flexible to suit a wide variety of events "

March 26, 2019

5.0

Our team was looking for a registration solution that could be flexible to suit our needs - it needed to be reasonably priced as we are a non-profit. Aventri has been a life-saver! Our team was up and running - building events within a week.

Pros

The ability to template the routine events and still be flexible to create individual experiences for others. Customer service is exceptional - amazing support team who are always on hand to help.

Cons

Websites are fairly basic, but it gets the job done with limited technical skill on my part. They are in beta with a brand new website function that looks amazing.

Review Source

TT

Tennile T.  
Project Coordinator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Say yes to Aventri!"

March 15, 2019

5.0

Pros

Initially seeking a platform such as this our company found that other developers were not as user-friendly as Aventri. When we were introduced and walked through the demo, we were pleased to take ownership of our events, develop microsites and etc. instead of outsourcing and paying those extreme fees. It is a very powerful, user-friendly platform. The support team is always there and willing to help whether by phone or email within a reasonable timeframe.

Cons

The lack of functionality with the eSurvey module. I think it should be comparable to other platforms like SurveyMonkey.

Review Source

CB

Claire B.  
Senior Director, Marketing & Communications  
  
Used the software for:

### "I'm thrilled with how easy eTouches has made my marketing life"

March 10, 2016

5.0

I love how easy eTouches is to use, in all aspects. It's incredibly intuitive and user friendly, it meets every need that we have from setting up registrations, to marketing events, and syncing it back to our Salesforce database. It's an essential part of every event and program that we run and helps our small staff get things done efficiently, quickly, and produce really high-level materials. There are some additional features that I would like, but I've been able to submit those needs through the customer support portal and eTouches continually adds them to the development queue. They are always making updates to increase the functionality of the system. Before we implemented eTouches we had a TON of problems customizing emails, getting them out, getting attendees to convert from viewing an email to registering for an event and sometimes they would try and register for an event but just give up because our old system was so difficult to use. With eTouches we've increased all of our metrics around our digital marketing, event registration, and attendance. We do a lot of events every year (over 60) and we have a team of 3 for all the marketing and event production, so our time is really valuable. eTouches has reduced the amount of time we need to spend working in the platform while increasing registrations and revenues from our events. eTouches has literally changed the way we do business and now we have more time to work on the business, rather than just in it. This really is the most robust software on the market for event planning and management.

Review Source

VR

Verified Reviewer  
Director  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Love Aventri"

March 15, 2019

5.0

Pros

I love that you can call technical support any time you have a question. They're very helpful.

Cons

Can't think of any right now. Maybe the design could use a little update?

Review Source

KT

Kati T.  
Consultant  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "End User Friendly and Great Customer Service"

March 22, 2019

4.0

Pros

I enjoy all the features and modules that Aventri has to offer. They also provide great customer support. It is end user friendly which made it easy to integrate into our non-profit associations.

Cons

The website editing and formatting can be frustrating at times.

Review Source

SG

Susanne G.  
Director of Finance  
Non-Profit Organization Management  
Used the software for: 2+ years

### "An Accountant's Review"

March 15, 2019

5.0

We can project accurate numbers and set realistic goals for successful events.

Pros

I am writing this review from an accounting standpoint. I enjoy the reporting function in Aventri. Seeing past event registration trends and comparing them to current year numbers helps our team stay on goal with our revenue related to registrations.

Cons

Some of the reports can be a little tricky to unpack, this could be because our team didn't set them up in the most ideal way though.

Review Source

VR

Verified Reviewer  
Director, IT  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Solid Event Management Software"

March 23, 2019

5.0

Our process in the sales cycle was a bit slow at first due to some miscommunication on both our parts but once we got to the right team the process was very clear, implementation took very little time and we had a fully functioning events management system. Support has been excellent to work with.

Pros

All the tools required to create, publish and run an event in the modern world. This includes email management, opt outs, reporting and follow ups. Aventri also allows you to manage custom preferences like meals and and optionally register for individual sessions at an event.

Cons

While the integration exists to salesforce we don't find it as robust as it could be. If Aventri was to improve what you an integrate and make it a full bi-directional integration it would be perfect for us.

Review Source

GB

Gabby B.  
Marketing Communications Specialist  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Aventri Review"

December 4, 2019

3.0

Pros

Easy to use for beginners who have not created a meeting website and mobile app before. It is also great experience to learn the use and functionality of meeting registration.

Cons

The look and style of the meeting registrations and the mobile app is limited. I would like to see more developments in this area in the future.

Review Source

VR

Verified Reviewer  
Marketing Campaigns Manager  
Computer & Network Security  
Used the software for: 6-12 months

### "Aventri - Event Review"

October 10, 2019

3.0

Overall though Aventri does provide a product that does the basics of putting on an event. But just be prepared to do things manually.

Pros

For the price it did what it said it was going to do. We were able to have an event platform, mobile app and badge printing on site.

Cons

Again the price though was a downside because we found out a lot of the tools we needed were an extra cost and we didn't find this out until we were onsite at the event. A lot of pieces we had to do were manual, which took us as a time a lot of time to complete. We had a issues with printing on site and the team we had onsite at 2 of our events were not easy or great to work with.

Review Source

Similar Products

Featured