# Stova Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Stova the right Event Management solution for you? Explore 81 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/88289/Stova/reviews

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Stova

4.3 (81)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Stova

Ease of use

4.1

Customer Service

4.5

## Pros and Cons in Reviews

KV

Kaitlyn V

Partner and sales associateApparel & Fashion, 2 - 10 employeesUsed the software for: Less than 6 months.

“It has a lot of extras and nice features, fast and powerful when working correctly.“

July 14, 2022

Kat K

Official MemberCivic & Social Organization, 11 - 50 employeesUsed the software for: Less than 6 months.

“My impression was that they wanted me to thank them for providing their product, instead of being treated like a customer.“

January 4, 2023

VM

Vanessa M

Senior Meetings and Events ManagerPublic Safety, 51 - 200 employeesUsed the software for: 1-2 years.

“Integration into our CRM system went well. “

July 20, 2020

KV

Kaitlyn V

Partner and sales associateApparel & Fashion, 2 - 10 employeesUsed the software for: Less than 6 months.

“We had difficulties with payment processing.“

July 14, 2022

VM

Vanessa M

Senior Meetings and Events ManagerPublic Safety, 51 - 200 employeesUsed the software for: 1-2 years.

“Training was very thorough. “

July 20, 2020

KV

Kaitlyn V

Partner and sales associateApparel & Fashion, 2 - 10 employeesUsed the software for: Less than 6 months.

“It was not easy to use with the other systems we already have well established for our business.“

July 14, 2022

VM

Vanessa M

Senior Meetings and Events ManagerPublic Safety, 51 - 200 employeesUsed the software for: 1-2 years.

“The program is very user friendly. “

July 20, 2020

KV

Kaitlyn V

Partner and sales associateApparel & Fashion, 2 - 10 employeesUsed the software for: Less than 6 months.

“Cons: Difficult to use even with the tech support..“

July 14, 2022

## Showing most helpful reviews

Showing 1-25 of 81 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Lilly S.  
Marketing Analyst  
Consumer Goods  
Used the software for: 1-2 years

### "Great Platform for Event Management"

November 1, 2019

5.0

It has made the entire event management process easier. It is user friendly for my guests and very easy for me to see who has registered and their corresponding responses to the registration page.

Pros

It is extremely easy to manage the registration list for my events. I also like the survey feature.

Cons

I wish when I exported the Attendee Info to PDF it was more readable. I have to use the excel version always.

Review Source

VR

Verified Reviewer  
Membership Support Executive  
Veterinary  
Used the software for: 2+ years

### "It’s very good but not quite great "

April 8, 2023

4.0

Quite an expensive way to gather registrations and unless the registration is particularly complex (eg, multi module and has accommodation or travel) then other cheaper options are available readily

Pros

Registration pages can be set up pretty quickly for basic events. Does the job of getting someone signed and up info can be sent easy to let them know

Cons

Originally as Aventri and now joint with meetings play to make Stova, and since customer support hasn’t been fantastic and not sure of the direction it’s going in.

Alternatives considered

[Whova](https://www.capterra.com/p/149712/Whova/)

Reason for choosing Stova

I wasn’t making the decision at the time but I am on the decision makers panel for renewing from now

Review Source

RB

Rachael B.  
Director, Association Project Management  
Publishing  
Used the software for: 2+ years

### "Consider Your Options! CVENT & Salesforce Are Much More Reliable & Trustworthy!"

January 28, 2020

1.0

Aventri software itself is easy to use for the most part, with the exception mentioned above regarding the text content. Our overall experience has not been the greatest - the amounts of threats that they make for billing less than 60 days from receiving the bill is unprofessional and for sure created a bad taste. I highly recommend looking into a different and more reliable resource if you are sourcing registration portals, top 2 would be CVENT and Salesforce which are also more user friendly and customizable. Etouches generally has many changes over the course of the years as well so if you do choose this solution be sure that you can easily adapt to new layouts often.

Pros

The software itself is easy to use and is pretty much user friendly

Cons

When trying to edit pages the text formatting is always all different and you have to redo the formatting constantly. You can literally hit the return key and the next line of text is a different size, different font, spacing is off, it is not simple and easy. Even when you try to reformat by clearing all formatting and starting over it still is not consistent. Customer service in terms of billing is just unacceptable, we have been a loyal customer since 2015, we received a notification that our account was in risk of being suspended, so I was able to escalate internally to get the payment issue settled. Within less than 24 hours of being told we were in "risk" after spending 3 hours creating a full registration page without warning our account was suspended and all of the work was lost. This is truly the most unprofessional experience I have ever had and we will be looking into a different technology moving forward including CVENT, Eventbrite, or Salesforce which all have much better reviews.

Review Source

CB

Clayton B.  
Associate Digital Marketing Specialist  
Medical Devices  
Used the software for: 6-12 months

### "Very good customer support"

December 3, 2019

5.0

Pros

Good customer support very rarely get sent to hold when I call in. Staff is friendly and if they cannot solve the issue for me immediately, they follow up regularly to inform me where my ticket is in the process. Aventri has so many features that we have yet to utilize. The previous software ran out of features that we needed where as Aventri seems to keep adding more to the portfolio before we even realize its something we need. They are constantly upgrading and improving. Our customer success team is very friendly and engaging and often follows up on our support tickets.

Cons

The reporting system is complex. It would be pretty much impossible to maneuver successfully without dedicated support.

Switched from

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)

We started with Cvent and then realized there were certain places we wanted optimization that Cvent could not offer.

Review Source

VR

Verified Reviewer  
IT Manager  
Events Services  
Used the software for: Less than 6 months

### "Making Events Easy"

January 26, 2019

5.0

In order to reduce complexity we are moving to Aventri, which will be able to manage a large amount of the workload and coding that the current systems needs.

Pros

The web interface and easy to program options make Aventri a simple process for basic event management and allows you to put all the elemtns in one place. The interaction with other packages is also very reliable and easy to set up, especialy the interface with Saleforce.

Cons

If possible there can be too many options and the limited number of fields can cause an issue, especially it there are sub questions whcih take up one of the slots. There is also a loss of some functionailty with the simplification of the system.

Review Source

KV

Kaitlyn V.  
Partner and sales associate  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Good and bad points.."

July 14, 2022

3.0

Overall: This has a lot of nice features and is fast when working correctly, but you may have trouble getting started and using it, especially if you're a small business and don't have dedicated employees for event management. It is expensive. We did benefit from using this after hiring a more tech savvy employee who could use it somewhat well. The reports helped us gain insights and improve our following events.

Pros

Pros: Technical support that is easily accessible anytime via phone or email, nice reporting and analysis, numerous features, dashboard showing revenue among other stats, RSVP feature, multiple types of attendees, API, activity tracking, and ticket scanning. It has a lot of extras and nice features, fast and powerful when working correctly. It functioned for us as a small business.

Cons

Cons: Difficult to use even with the tech support.. it was incredibly daunting getting this set up. I did not at all look forward to using it. The price is rather high and there were some extra fees. We had difficulties with payment processing. It was not easy to use with the other systems we already have well established for our business.

Alternatives considered

[Eventzilla](https://www.capterra.com/p/117828/Eventzilla/)[Onlive](https://www.capterra.com/p/183569/SaaS-management/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Reason for choosing Stova

Recommendations online

Review Source

VR

Verified Reviewer  
Senior Communications Manager  
Human Resources  
Used the software for: 1-2 years

### "Overall, a good tool"

March 27, 2019

3.0

Pros

Etouches (now Aventri) gets the job done. It's not as comprehensive or intuitive as some other event management platforms we've used, but it has a lot of necessary functionality.

Cons

The two pieces that lack significantly are the website builder and email builder. We have had to use a lot of workarounds. They are not super intuitive and the templates they've provided us are pretty restrictive.

Review Source

Kat K.  
Official Member  
Civic & Social Organization  
Used the software for: Less than 6 months

### "Least User Friendly Event Software on the Market"

January 4, 2023

3.0

Managing an event.

Pros

There is a lot of functionality built into the software, across the needs of an event.

Cons

This isn't user friendly AT ALL. There are only a handful or integrations, and customer service isn't helpful. My impression was that they wanted me to thank them for providing their product, instead of being treated like a customer.

Review Source

VR

Verified Reviewer  
Associate Director, BIMForum  
Construction  
Used the software for: 1-2 years

### "Great event registration software!"

May 17, 2018

5.0

Pros

Easy to use, user-friendly event registration software with a great support team and great customer service. I love the reporting features and how I can quickly send a snapshot of the meeting details to show where we are.

Cons

It has been a pleasure to use so far. I haven't had any bad experiences with customer support like some others have mentioned.

Review Source

CS

Corrina S.  
Senior Associate Planner  
Events Services  
Used the software for: 6-12 months

### "We use Aventri for multiple clients"

March 18, 2019

5.0

Pros

We use Aventri for annual conference registration for a number of our clients and it is so intuitive and easy to use. Plus, anytime I have a question, customer service has been so easy to work with. The reporting is great and I think this is an awesome product for conference registration.

Cons

There really isn't anything that I completely dislike. If you allow registrations from the same email address, there isn't a way to alert someone that they are already registered. Which is the only thing that I didn't like about it.

Review Source

DD

Don D.  
Co-founder  
  
Used the software for:

### "Robust suite of software that helped us take our executive event to a new level"

May 31, 2016

4.0

The etouches suite offers support for absolutely every aspect of event planning and management imaginable including: registration, emarketing, dynamic agenda, social media integration, seating charts, call for papers, budgeting, project management, customized reports, an event mobile app, and a platform to build a complete event web site within the system. etouches helped us to achieve organizational efficiencies so we had less duplication of effort, better communication around event tasks, and we were able to engineer standard internal processes to meet our aggressive deadlines. With this suite, company executives are able to get whatever reports they want on the data collected. Meeting professionals are able to keep track of registrants, seating, meal preferences, etc. and administrative staff can track invoices, budget, and project milestones. It's one platform that everyone can interact through - including our attendees. The mobile app was extremely well-received by our community. They were engaged, found the app easy to use, and even after our event was over, we have continued to use the app to reach out as we begin our pre-event marketing for next year. Because the system is so robust so highly customizable, it does require training. Also, depending on features some configuration may be required. Note that they do offer additional professional services for those who need it. Through our strategic partners at (C)Systems, we received exemplary support and quick response times.

Review Source

EH

Elizabeth H.  
Senior Director of Programs & Events  
  
Used the software for:

### "eReg is life changing!"

March 11, 2016

4.0

eReg has changed our lives! With our previous event registration system, there were constant complaints from attendees about the registration process. To the extent that nearly all of our registrants would actually register by phone or through staff in the office. What's the point of having and online registration platform. Now 95% is done through eReg, enabling our staff to use their energy and talents on the actual event production and execution. Through the efficient use of the onsite registration and mobile check-in features, post-event wrap-up is easy and no hassle. With a few clicks and pre-drafted email templates, we can send 'thank you' emails to those that attended, 'sorry we missed yous' to those who never made it, and tax deductible notes to those who supported the event first thing the day after the event. The integration between eTouches and Salesforce has been lifesaving for us. With our previous system, unique guest lists and email lists were created for each campaign/event. After the event or campaign was complete the information would be updated back into Salesforce if time allowed, which was rare. Now we know instantly who received which emails and what program they registered for, which makes our Membership Group and Business Development teams VERY happy. There are a few things I wish could be more integrated in eTouches, but as those things come up I've been able to submit our needs through the customer support portal and eTouches continually adds them to the development queue. They constantly make updates to the different modules to increase functionality and better the user experience.

Review Source

AH

Aimee H.  
Administrative Assistant  
  
Used the software for: 2+ years

### "We use eTouches for our event registrations."

May 30, 2018

5.0

Pros

eTouches is very user friendly and easy to explain to someone how to use the registration. Easy to walk attendees through the process. Many ways to customize each event as we need,

Cons

Sometimes the email system does not work with some firewalls. eTouches is sometimes hard to get to merge with other programs that we use for different parts of our events.

Review Source

JB

JIll B.  
Outreach & Events Coordinator  
Environmental Services  
Used the software for: 2+ years

### "Aventri Review"

February 22, 2022

3.0

Other than the great costumer service, I do not have a lot of positive feedback for this.

Pros

The customer service always responds within minutes.

Cons

It is not a very user friendly site and is too complicated for simple events. The interface is a bit outdated but the extended version is way to complicated and takes too much time to figure out.

Reason for choosing Stova

I did not make this choice.

Review Source

KB

Katie B.  
School Development Director  
Education Management  
Used the software for: 1-2 years

### "Excellent Experience with Aventri"

December 6, 2019

5.0

I really enjoy working with Aventri. It helps us to create a more professional conference and keeps everything organized logistically.

Pros

The features I like most about the software was the ease of organizing sessions, the professionalism of the app, the variety of features, it's ability to tell say when sessions were full and how easy it was to input information about sessions.

Cons

The conference attendee registration was a bit more difficult as attendees had to toggle back and forth a lot to read session abstracts.

Review Source

KL

Kristin L.  
Sr. Meetings & Events  
Medical Devices  
Used the software for: 2+ years

### "Great Product for Smaller Company"

July 21, 2020

5.0

It has been good. I've always gotten answers and I like the online chat feature for help.

Pros

The price was right on target for our needs. As we don't have a huge number of users /attendees so this fit our needs. It gives us more than we needed which allows us to build and grow with it down the road.

Cons

There are a few features I learned we can't do but I know you can't please everybody. It's also pretty minor. There are lots of pages/ place to go so sometimes it's hard to remember where to go for more in depth changes.

Reason for choosing Stova

price was right along with the features it offered and we needed.

Review Source

JT

JImmy T.  
Professional Development and Event Coordinator  
Legal Services  
Used the software for: 6-12 months

### "Great tool"

March 15, 2019

4.0

Pros

Ease of Use Good navigation Good reporting Great tool/platform

Cons

Tool/platform allowed duplicate registrations

Review Source

SW

Simon W.  
Principal  
  
Used the software for:

### "To infinity and beyond...."

April 25, 2014

5.0

We have used etouches for many events over the last three years. Powerful and flexible, it is easy to use out of the box for simpler meetings, while its rich set of features is capable of supporting the most complex of meetings - and much more. And, as a bonus, if you have a problem that isn't covered by their extensive knowledge-base, the etouches support team is helpful and responsive - round the clock. This isn't a toy, it will reward the curious, the demanding and those ready to explore its full potential to enhance their meeting design. Pros: Great communications tools, great registration form designer, great custom report generator. An almost perfect set of all the basics that every event manager needs; plus so much more that can be used to add value to any meeting. Cons: Nothing significant that comes to my mind; and if there are any, etouches will be working hard to address them

Review Source

JT

James T.  
Comms Specialist  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Steep Learning Curve for All the Bells and Whistles "

March 23, 2019

4.0

Pros

Aventri has everything one needs to host a successful event for any number of participants. Everything you need from A to Z is included.

Cons

With a huge toolbox comes a huge amount of tools to learn. It can take awhile to learn all these but thankful Aventri had a great support team and super helpful webinars.

Review Source

KE

Kirsten E.  
Registrar  
  
Used the software for:

### "Our favourite"

May 27, 2016

5.0

As event planners, we have tried a few different softwares, but etouches is definitely our favourite one. It offers the most features while being user friendly. The interface is appealing and it's easy to find your way around on the back-end of this software. Not sure why Surveys & Feedback isn't checked off on the features list, because it does include it, and quite extensively. It also has a mobile app feature, which could be enhanced as it's not quite equivalent to some of the apps on the market. The flexibility with name badge creation is next to none - you can design, create and filter any way you like. It will automatically decrease font sizes if the text is too long, and you can colour-code by registration category, and more. Feels like playing when working with this software!

Review Source

CH

Chris H.  
Director  
  
Used the software for:

### "Great Suite of Applications"

December 31, 2009

5.0

Excellent suite

Pros

No license fees, fabulous support, intuitive, integrated, full reporting and business intelligence, integrates with our CRM and Marketing automation software, has the modules for entire event lifecycle, mult-language and currency. Best part it is available to our team regardless of time or location. Supports our collaboration and dramatically imporved our productivity. We have used 3 different vendors, this is the best.

Cons

None of the users have any Cons. All of our suggestions have been implemented.

Review Source

AN

Angela N.  
Event and Member Services Coordinator  
Ranching  
Used the software for: Less than 6 months

### "Used for a three day multiple registrations"

March 29, 2019

4.0

Pros

I like how easy the program was to use. I got on the registration builder, followed the directions and created my pages. The customer service was very helpful. Whenever I had a question I was able to chat with someone online instantly.

Cons

The one thing I didn't like was I needed a specific price reduction and this site wasn't able to it. Since it was a specific price reduction that I needed, it wasn't the programs fault that I needed. it.

Review Source

KM

Kelly M.  
Community & Marketing Manager  
  
Used the software for:

### "Nothing but love..."

April 29, 2014

5.0

etouches is a wonderful platform. I have nothing but love for the product, the support and the people at etouches. I used the software for our recent user conference, the Unconvention, and was impressed with the vast array of features provided in the application; from flight details, to tiered booking rates, to the mobile app there was always a solution for any idea that I had. The team has been, and continues to be, a great support resource.

Review Source

JB

Jennifer B.  
Marketing Coordinator  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Really good software"

March 22, 2019

4.0

Pros

I really like how much you can do with Aventri to manage an event - floorplan layouts, emails, website - it is a really powerful product.

Cons

There is so much in this product that it is easy to forget what you learned in the training - but customer service is always there to walk you through it.

Review Source

AA

Anna A.  
  
  
Used the software for:

### "Easy to Use"

January 5, 2017

4.0

touches are easy to navigate and to learn compared to similar event registration platforms. I've worked on a variety of types of events from complex to simple registration forms and have found touches to be a great solution for all.

Pros

Ease of use

Cons

Doesn't have the ability for conditional questioning past 1 level.

Review Source

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