# Agility CMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Agility CMS the right Content Management solution for you? Explore 48 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/88191/Agility-CMS/reviews --- Agility CMS 4.4 (48) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Agility CMS Ease of use 4.4 Customer Service 4.5 ## Pros and Cons in Reviews SL Sang L Vice PresidentMarket Research, 11 - 50 employeesUsed the software for: 1-2 years. “For instance, adding a feature to create book chapters as subfolders within the main folder would enhance usability.“ May 20, 2025 NR Nicole R Marketing SpecialistHuman Resources, 51 - 200 employeesUsed the software for: 1-2 years. “Sometimes, it can be difficult to format text within blog posts.“ May 20, 2025 CB Chris B CEOMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years. “We love the Slack channel community as well as the investment into modern tooling.“ May 20, 2025 RP Redley P Network Engineer/Freelancer/StudentComputer Networking, Self-employedUsed the software for: Less than 6 months. “People who are unfamiliar with content management systems may find it difficult to comprehend and operate the program.- Building a unique feature might need developer assistance.- It could be a little expensive for some businesses.“ January 12, 2023 TG Travis G Front End DeveloperHigher Education, 11 - 50 employeesUsed the software for: 1-2 years. “We needed something that would allow us to implement the features we needed while maintaining the visual identity of campus.“ October 7, 2021 AK Asutay K Digital & Social Media SpecialistMarketing and Advertising, 2 - 10 employeesUsed the software for: 6-12 months. “Tbh it's easy to use and it's very straightforward but I remember that we had a very hard time with the hero banner, mobile view, and texts.“ July 6, 2021 ## Showing most helpful reviews Showing 1-25 of 48 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Brett R. Software Engineer Financial Services Used the software for: 6-12 months ### "Versatile CMS that stands out for its flexibility" June 27, 2022 5.0 Pros I really like that it allows you to manage all the content in one place and its distribution to different touchpoints is very easy. It provides an intuitive creative experience that enables non-technical staff to seamlessly make changes. It offers the option of using any programming language, generating a lot of flexibility in the creative process. Cons This is a very robust and flexible platform, the only downside is that it can be overwhelming for new users to handle its wide variety of features. Review Source CK Colin K. Factory Stores Construction Used the software for: 2+ years ### "PPM system review " February 4, 2026 5.0 very good, as it can look after not just maintenance job, also health and safety as this keeps a record when and who has done the checks etc. Pros very easy to use, PPM's and work orders. made life easier with the auto scheduling. Also being able to release them after the the date finished each PPM, so you don't get a back log of not done. Cons the slowness off the system, the detail off the assets could have been better. we did not use the stores side, which i would have liked to use. Alternatives considered [ShireSystem](https://www.capterra.com/p/207258/ShireSystem/) Reason for choosing Agility CMS chosen by our group engineering team. But it meet our requirements Review Source AK Asutay K. Digital & Social Media Specialist Marketing and Advertising Used the software for: 6-12 months ### "Objective review" July 6, 2021 3.0 Tbh it's easy to use and it's very straightforward but I remember that we had a very hard time with the hero banner, mobile view, and texts. Also, sometimes it's very slow to publish a page. Since the preview feature is not working I had to publish the page to check how it looks and I spent lots of time waiting to see for the changes. As I know you use Trello which is great I love using those and it is very effective but I just gave a code to be added for one website's back end but it took 3 weeks which I believe that's a very quick thing to do because code was ready and I added a description where to add it. I thought there were other requests before me and I needed to wait them but that was the only request from client at that time. Pros It's very easy to use. Copying saves a lot of time. Cons 1- Technical issues. 2- Slow publishing time 3- No preview feature 4- No training videos or any other sources that can help Review Source Response from Agility July 16, 2021 Hi Asutay! Thank you for taking the time to share your experience. We are very sorry to learn of the issues you have been experiencing as they are uncommon. Agility is typically very fast, we have preview functionality and we have many resources and videos for training : https://help.agilitycms.com/hc/en-us https://www.youtube.com/user/AgilityIncVideo You can also find information and share experiences on our Community Slack: https://agilitycms-community.slack.com/join/shared\_invite/enQtNzI2NDc3MzU4Njc2LWI2OTNjZTI3ZGY1NWRiNTYzNmEyNmI0MGZlZTRkYzI3NmRjNzkxYmI5YTZjNTg2ZTk4NGUzNjg5NzY3OWViZGI#/ I hope you find this helpful! Thanks Again! BN Baily N. Digital Specialist Telecommunications Used the software for: Less than 6 months ### "A great CMS for seamless company website creation" May 20, 2025 5.0 All in all, this is a great product. I've worked in a few different CMS's and this is definitely within top 3! Definitely a computer for the ultimate top. Pros The user friendliness. A person doesn't need to be a website developer to build pages. The dashboard and backend is also organized wonderfully - something most want to see! Cons The cost restraints for adding extra items like SSO and MFA without all the extra unneeded features. This pricing and sensitivity truly matters for small to medium-sized businesses. Alternatives considered [WordPress](https://www.capterra.com/p/131687/WordPress/)[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) Reason for choosing Agility CMS this seemed to have the most user friendliness, and many other reputable companies used it. Switched from [TYPO3](https://www.capterra.com/p/198092/TYPO3/) The poor customer service, different time zones with developers, hard to use backend, and not mobile responsive Review Source Response from Agility May 21, 2025 Hi Baily, Thank you for your detailed and thoughtful review! We’re thrilled to hear that you find Agility CMS user-friendly and well-organized — making website creation accessible without needing a development background is exactly what we aim for. It’s also great to hear we’ve earned a spot in your top 3 CMS platforms! We also appreciate your candid feedback regarding pricing for features like SSO and MFA. Your point about the impact on small to medium-sized businesses is well taken, and we’re actively exploring ways to make our feature set more flexible and scalable to meet diverse needs without unnecessary overhead. Thanks again for choosing Agility CMS and for sharing your experience. We’re glad to have you in the community, and we’re here if you ever need support or have more feedback to share! SL Sang L. Vice President Market Research Used the software for: 1-2 years ### "Vice President in Stratas" May 20, 2025 4.0 Overall, it's good, but there's still room for improvement. For instance, adding a feature to create book chapters as subfolders within the main folder would enhance usability. Pros I like simplified publishing workflow and easy publishing process. I like how clean and modern the design is—it made the platform pleasant to work in for long periods. Cons The preview function has a 1–2 minute delay. Additionally, there is no feature to generate a table of contents. Switched from [Sitecore](https://www.capterra.com/p/10005990/Sitecore/) It was very expensive. We also needed more flexibility in structuring our reports, which Agility offered over our previous platform Review Source Response from Agility May 22, 2025 Hi Sang, Thank you for taking the time to share your experience, and for choosing Agility CMS as your platform—we're thrilled to have you on board after your time with Sitecore. We’re glad to hear that the simplified publishing workflow and clean, modern design are making a positive impact on your day-to-day work. That kind of feedback is exactly what drives our team. We also appreciate your notes on areas for improvement. The preview delay and the absence of a table of contents feature are important points, and we’ve shared this feedback with our product team. Your suggestion about enabling book chapters as subfolders is a great idea and aligns with our focus on flexibility and usability. Thanks again, Sang. We're committed to continuous improvement and look forward to supporting your team as you grow with Agility! KS Kashyap S. Software Engineer Computer Games Used the software for: Less than 6 months ### "One of the best headless CMS" May 20, 2025 5.0 Pros The best thing I like about Agilitiy is the cloud based solution that they provide which really gives a lot more flexibility in terms of accessing content models and data. Cons I feel that the support for JSON datatype in content model creation is missing, which will add a lot of power to the CMS. Switched from [Adobe Experience Manager](https://www.capterra.com/p/142300/Adobe-Experience-Manager/) The support for certain things and a light weight CMS solution that Agility provides is why we made a switch. Review Source Response from Agility May 22, 2025 Hi Kashyap, Thank you for your thoughtful review and for choosing Agility CMS—we're honored to be your preferred headless CMS after your experience with Adobe Experience Manager. We're glad to hear that our cloud-based solution is delivering the flexibility and ease of access you're looking for. Your feedback about the need for JSON datatype support in content model creation is spot on—and we’re happy to share that this feature is currently in development and coming soon. We’re confident it will bring even more power and customization to your content models. We truly appreciate your support and insights. It’s feedback like yours that helps us continue improving and evolving the platform! MT Marcus T. Director of Communications and Audience Services Performing Arts Used the software for: 1-2 years ### "Agility CMS" July 1, 2021 4.0 Pros The ease and speed of updating our website makes CMS worth the price. Coming from a custom CMS, we now have the ability to add several users and cross train on updating our web properties. Additionally, the video support allows us to engage more fully with our website visitors. Cons I have been disappointed with the customer service support from Agility CMS. Our website was built by a third party developer and after it was built was handed over to our organization to manage. As issues have arisen, we have reached out to Agility to help with issues and we are consistently told that we need to work with our web development partner to solve issues which means more financial investment. Alternatives considered [WordPress](https://www.capterra.com/p/131687/WordPress/) Reason for choosing Agility CMS Third party integration - ticket purchasing software. In an effort to improve our purchase process, we needed to clean up the front end of our CMS and ensure that it could match with our third party integration. Review Source CB Chris B. CEO Marketing and Advertising Used the software for: 2+ years ### "Our Customers and Developers Love Agility" May 20, 2025 5.0 Consistently great over 15 years - they are really invested in a best-in-class product as well as partnerships. Pros Easy of use, great service, progressive roadmap. We love the Slack channel community as well as the investment into modern tooling. Cons Nothing really, we have been building on Agility for years. Perhaps more connectors in the marketplace? Review Source Response from Agility May 22, 2025 Hi Chris, Thank you for your kind words and for being such a long-standing part of the Agility CMS community. We're truly grateful for your continued trust and support over the past 15 years. It's wonderful to hear that both your customers and developers are enjoying the platform, and we’re especially glad you’ve found value in our Slack community and commitment to modern tooling. Feedback like yours reinforces our dedication to delivering a best-in-class product and strong partnerships. We appreciate your note on marketplace connectors—that’s an area we’re actively working to enhance, and your input helps guide our roadmap. Thanks again, Chris—we’re excited to keep building with you! NR Nicole R. Marketing Specialist Human Resources Used the software for: 1-2 years ### "Good for Corporate Blogs / Thought Leadership" May 20, 2025 4.0 Overall, good. I wish there was a little less glitching when formatting text within blog and content posts, but on the back end side of the website you can arrange branded content easily. Pros Ease of formatting blog posts and arranging content within website. Image upload and existing content library are good as well, making it easy to upload logos/frequently used graphics. Cons Sometimes, it can be difficult to format text within blog posts. I’ve noticed small glitches when formatting between Header 1, Header 2, Header 3, etc. Review Source Response from Agility May 22, 2025 Hi Nicole, Thank you for your thoughtful review and for highlighting how Agility CMS is supporting your corporate blog and thought leadership efforts. We're glad to hear that the ease of formatting, content organization, and image library are working well for you—those are areas we’ve put a lot of focus on, so it’s great to see them making a difference. We also appreciate your honest feedback regarding formatting glitches between headers. We know how important a smooth content editing experience is, and our team is actively working to improve the text editor to make formatting more consistent and reliable. Thanks again for sharing your experience, Nicole. Your insights help us continue to refine and improve the platform for everyone! AF Abiola F. Software Engineer Computer Software Used the software for: 1-2 years ### "Top Performing headless CMS" May 20, 2025 5.0 Using Agility CMS has made it so much easier for me to manage and structure content without getting stuck with rigid templates. As a developer, I love the flexibility it gives me to use any framework and easily make content updates, which speeds up the whole process and keeps everything running smoothly. Pros It is easy to manage content while giving me the freedom to build with any frontend tool. It also stands out with multi-site support and a user-friendly UI. Cons It can be a bit pricey compared to other headless CMS options, especially when working with smaller projects. Review Source Response from Agility May 21, 2025 Hi Abiola, Thank you for taking the time to share your experience — we really appreciate your kind words! We’re so glad to hear that Agility CMS is helping you manage content more efficiently while giving you the freedom to work with the tools you prefer. Flexibility and speed are key priorities for us, especially for developers like you who want full control over the frontend. We also appreciate your feedback on pricing. We understand the importance of cost, especially for smaller projects, and we’re continually evaluating our plans to ensure they provide strong value for teams of all sizes. Thanks again for your support and for being a part of the Agility CMS community. If there’s anything we can do to improve your experience even further, don’t hesitate to reach out! GS Gaurav S. Developer Internet Used the software for: I used a free trial ### "Awesome Experience" May 22, 2021 5.0 Pros 1\. Ease of use 2. Great technical support team 3. Starter Packs are awesome Cons Pricing is a bit high according to me. Some cheaper plans will make this product awesome. Review Source AG Alex G. Internet Marketing Manager Used the software for: ### "TSO Agility CMS Implementation " February 23, 2010 5.0 The support we received from the Edentity team during the implementation process was stellar. Using Agility to maintain our website and events calendar has been a pleasure. Pros Agility was customized to suit our relatively complex organizational needs. Kyle and the Edentity team managed the implementation process very effectively. Cons The primary challenge was on our end in providing useable, organized and accurate data from our artistic programming database so that Edentity could then develop a data model for the CMS. If it weren't for considreable time contraints, a more detailed analysis of the data export and the resulting data model would have been ideal. Review Source JW Jacob W. Website Content Producer Used the software for: ### "Good but needs more flexibility" January 24, 2011 3.0 It's good and gets the job done, but more flexibility would improve it's usage for dynamic websites that are constantly changing and adding new content types. Pros Well structured layout. Easy to create new custom pages with the modules and page layouts. Cons Limited search function - should be able to search for content based on author and be able to search through the text in the content. Needs better wysiwyg editor support. Difficult to add custom content types or create your own modules based on typical functionality (ie. list N items from ListA sort by Field). Review Source SM SEAN M. Manager, Client Transition & Compliance Used the software for: ### "A strong, diverse and controlled tool that provides the level of professionalism and service." March 30, 2009 4.0 A strong, diverse and controlled tool that provides the level of professionalism and service that we require for us and our clients. Pros A professional viewing and diverse tool which allows my team to update directly. Staging functionality is a great tool that allows me to preview work prior to posting directly to our live site. Time saver. Cons occassional sticky points with font changes when posting and hyperlink creations....most likely user created but can be frustrating to fix. Review Source RL Roman L. Designer Used the software for: ### "Great product. Highly customizable for the customer's needs." April 6, 2009 5.0 Great product. Highly customizable for the customer's needs. Pros Very flexible and versatile. Very intuative interface. Cons The loading time when saving, opening or publishing pages. Frustraiting when the item you are trying to edit has to be accessed through muliple levels. Review Source CA Cindy A. Communications Co-ordinator Used the software for: ### "Great CMS - easy to use." March 23, 2009 4.0 Great CMS - easy to use. Most importantly - quick responses to questions/problems - fast and friendly customer service. Highly recommended. Pros User friendly Excellent support team. Cons Can't think of any Review Source TG Travis G. Front End Developer Higher Education Used the software for: 1-2 years ### "Versatile CMS" October 7, 2021 5.0 Agility replaced a combination of off the shelf and home grown CMS solutions. Being able to integrate and get everything in one place was an enormous help. Our campus uses Drupal which we found to be overwhelming when we tested, and restrictive given that campus restricts our editing through how they've set up their templates. We needed something that would allow us to implement the features we needed while maintaining the visual identity of campus. Agility allows us to do that easily. Pros The flexibility of Agility has been a huge asset and allowed us to rebuild our site from the ground up in a relatively short period of time. The editing interface is simple enough that we've been able to have many team members contribute to the site even during the initial template building phases (i.e. content could be added to Agility even before we had the visual template to pull the content into). Cons There are some minor issues like the inability to see a comprehensive list as to where any given asset is being employed on the site. Having that ability would make organization of components, images, and other elements much simpler. Reason for choosing Agility CMS Quality of product, price point, ease of use, flexibility, forward looking development (implementing headless CMS features, embracing JAMstack etc). Review Source Response from Agility November 25, 2021 Thank you so much Travis! We are glad you are enjoying the flexibility and editing features! Great point about Drupal, we wrote more about this on our blog just recently: https://agilitycms.com/resources/posts/drupal-migration-what-s-the-alternative RP Redley P. Network Engineer/Freelancer/Student Computer Networking Used the software for: Less than 6 months ### "Agility CMS Overall Review" January 12, 2023 5.0 Agility CMS is a feature-rich content management system that provides a variety of tools for managing, organizing, and publishing information. It is helpful for companies that require a reliable and secure system, but some companies may find it to be complicated and pricey. Pros \- Provides a variety of tools for organizing, managing, and publishing material.- Access restrictions and workflow management improve security and compliance.- Building and designing pages is simple because to the drag and drop interface.- API functionality enables simple system integration.- The content management process is streamlined with built-in LMS Task management and Approval Process Control. Cons \- People who are unfamiliar with content management systems may find it difficult to comprehend and operate the program.- Building a unique feature might need developer assistance.- It could be a little expensive for some businesses. Review Source TK Tim K. Marketing Communications Manager Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Marketing perspective" July 13, 2021 4.0 Pleasantly surprised. Pros I would not say the product is super user friendly, but for a novice like me, it was important that we worked with a developer to configure and code our site as our internal expertise in that area is very limited. Cons Sometimes the asset management can be clunky, but I think that is more about poor organization than the actual functionality of the product. Review Source Response from Agility November 25, 2021 Hi Tim, thank you for your comments and we are glad you were pleasantly surprised By Agility CMS! Noted re Asset management! :) NJ Natalie J. Communications Manager Individual & Family Services Used the software for: 2+ years ### "P4P Review" July 8, 2021 4.0 Pros I find agility really easy to use once it has been shown to us by our developer where things are. I am not a developer so sometimes things are not intuitive to me. Cons See above. But having said that once I know where things are it is a very simple system to use. Review Source Response from Agility July 16, 2021 Thank you for your great feedback Natalie. Be sure to check out our Help Centre or reach out directly if you have any questions. MA Maria A. Digital Communications Manager Used the software for: ### "The Peregrine Agency website through Agility." January 25, 2011 4.0 I understand the change request fee cannot be waived, but instead of issuing change request fees for smaller modifications, provide a bulk modification fee. For example, we are currently working on revamping the Corner Office Blog and will require several changes to be made on it within the next few weeks. Perhaps there could be a general change fee for the modifications on the blog instead of individually. I'd also recommend for Edentity personnel to provide more helpful ideas to the user. For example, I was surprised to find that the Corner Office blog did not include the Share This button for all entries (it is currently just at the top of the page) and that it is lacking Categories. Recommendations like these would help any small business that is just starting to settle into the digital market. I feel like Agility has the opportunity to provide guidance and ideas as well as technical help, but is not using it. Pros Agility CMS is fairly easy to use. For the most part, it is easy to complete simple tasks like posting a blog or changing the content on a page. It is also easy to find things on Agility as everything is organized and labelled to be user-friendly. The interface requires for little or no coding knowledge in order to have the website up and running. Also, the customer service is usually prompt and much attention to detail is given, with a few exceptions (See Cons). And help is received whenever we have an issue or query. Cons Although the accessibility to content is an important function, I find that Agility doesnt allow for the user to have much control over the appearance of the website aside from the initial set-up. Any other adjustments after this usually involves a change request which require a few days to be completed and additional fees. This is especially inconvenient because other website or blogging platforms allow users to modify the appearance themselves and have the changes be immediate. With customer service, although the initial response is speedy, I find that there are miscommunications that lead to projects being delayed or not completed at all. My recommendation for better customer service would be to schedule phone calls when e-mails require further clarification. Review Source Response from Agility January 25, 2011 We are offering services in blocks of hours now to address the concern of 'one off' change requests. We plan to do more to educate our development partners on what to recommend and best practices, but ultimately that is their decision. Fernando L. Web Developer Information Technology and Services Used the software for: 1-2 years ### "Agility: The CMS Of Your Dreams" May 29, 2019 4.0 I'm managing two of my clients website using agility, it has great API integration and it makes building pages really easy with its prebuilt modules and stuff. Staging links are a great way to share the pages without having to go live. It reduced significantly the time it took us to get a website running. Pros I love about agility how it has every tool and functionality you need to manage a whole website organized in a single dashboard. It has great prebuilt stuff to start creating your website. I also like it file system, you can use it for your site and emails. It has great costumer support too. Cons I think there should be easier to customize the templates that it gives you. And sometimes when you override files it sometimes takes a lot of time to show in the website which has caused me trouble before. There should be a cheaper plan in my opinion too. Review Source BP Ben P. Software Developer Transportation/Trucking/Railroad Used the software for: 2+ years ### "Excellent service and a pleasure to deal with! " June 14, 2022 4.0 We are shifting our reliance off from IT and towards advertising. The flexibility to add elements and functionality without troubling IT is one of the perks. The ability to change and evaluate instantaneously is a significant improvement versus our previous CMS. Excellent service and a pleasure to deal with! If you are implementing big modifications to your processes like us, I will definitely recommend Agility CMS. Pros The blend of built-in functionality with front-end adaptability has worked quite well. As opposed to our previous CMS, there is a considerable increase in productivity. The opportunity to evaluate modifications soon after they are made has proven useful. Creativity has also increased as a result of the global instant search. Cons The pricing appears to be unfavorable; I sincerely hope that it may be improved. Several features necessitate additional procedures than otherwise required, however, this is a minor concern that is most likely fixable given the way we've configured our server. Review Source Andrea D. Project Team Lead Education Management Used the software for: 1-2 years ### "Agility CMS Review for School District Website" December 18, 2018 4.0 It is positive, I do not have to worry about whether our website is properly indexed on search engines or the back-end programming is up-to-date. I can concentrate on content and keeping my website updated. Pros Agility is a very flexible platform for developpers, offering a way to easily create CMS content for any kind of website. The built-in photo editor, the easily searchable media & documents are great for keeping track of anything we put online. Agility CMS update their software frequenltly with new features. Cons As an editor, this is a software that is best used by someone who is familiar with products like Wordpress. It is not intuitive enough for someone who has very little knowledge of the web to use. Review Source DC Deep C. Senior Manager, Operations Entertainment Used the software for: 2+ years ### "Solid Content Management Platform" January 3, 2019 5.0 The support team has been available 24/7 and very response for any questions we may have and when we have to deal with urgent matters - doesn't matter what the ask is, good or bad, the team is there to help support us and our development partners. Pros The ease of using the platform, the integration abilities with third-party tools - super developer friendly. We're able to connect through APIs with our development partners to have data flow from our database through the CMS, content to the app. Cons There are limitations to the platform, like anything out there - and so not everything is baked into the CMS but we're able to get around that and still connect through APIs to get the data that we need. To get enhancements to the platform we know it takes a long time to get them, as it affects the entire platform, so this is another reason why we do tend to look for API integrations. Review Source Response from Agility January 28, 2019 Hi Deep, We are very happy that you enjoy the ease of the platform and the very easy ability for integrations through the APIs. It is great to see Scene using some of the more advanced features and getting real benefits from the platform. Talk to a Capterra advisor for free and get results within 15 minutes.