# Page 34 | TeamSupport Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 34 - Is TeamSupport the right Help Desk solution for you? Explore 848 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/87908/TeamSupport/reviews

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TeamSupport

4.5 (848)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 34 - Reviews of TeamSupport

## Showing most helpful reviews

Showing 826-848 of 848 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

NP

Nalini P.  
  
Medical Practice  
Used the software for:

### "Team Support Review"

June 17, 2014

4.5

Pros

Very customizable.

Cons

Don't really have an answer for this. I like the product a lot.

Review Source

TA

Tolu A.  
  
  
Used the software for:

### "I really like the ease of use."

November 2, 2016

4.0

The Technical support team, are quick, polite and knowledgeable to resolve issue on time when approached.

Review Source

JS

Justin S.  
  
Medical Practice  
Used the software for:

### "Not bad so far"

June 17, 2014

3.5

Pros

It's user-friendly .

Cons

I cannot honestly say anything bad about them specifically.

Review Source

JR

Jezzle R.  
tech consultant  
Utilities  
Used the software for: 6-12 months

### "Team Support is Great!"

March 20, 2017

4.0

I've been using eSupport for the past year and I find it very easy to use and very responsive. I like the simplicity of the GUI too

Pros

Easy to use. Simple GUI

Cons

I like that my home screen is customizable but I couldnt figure out how to do the filtering of results at first

Review Source

BW

Brittney W.  
  
Accounting  
Used the software for:

### "Good quality and great workers"

June 12, 2014

5.0

Pros

Their fast response

Cons

I can't think of a reason to not like this product/vendor.

Review Source

NS

Nate S.  
  
  
Used the software for:

### "Review title"

November 2, 2016

4.0

Responsive support team, submitted tickets, they get responded to. Sometimes we talk back and forth.

Review Source

MM

Marielle M.  
Recruitment Especialist  
Management Consulting  
Used the software for: Less than 6 months

### "Teamsupport Review"

November 14, 2018

5.0

Pros

If you have a team, I recommend to use this app. This help me a lot in my team, i can easily track them and we having a meeting even we not physically see each other.

Cons

Cons I see is always demand an internet connection and good if you have fast connection.

Review Source

SW

Sandra W.  
Support Desk Manager  
  
Used the software for:

### "Fairly simple to use. Reporting feature is robust "

April 2, 2015

4.0

Would like better search functionality. Reporting user guide or tutorial would be very nice.

Review Source

RS

Romeo S.  
Senior Solutions Consultant  
  
Used the software for:

### "We use Team Support to support our customer base..."

April 2, 2015

5.0

We support our customer base using Team Support (CRM) and keep track of our bugs and fixes...

Review Source

BP

Beth P.  
  
Insurance  
Used the software for:

### "I like using team support. Billing Liaison"

June 16, 2014

2.5

Pros

It's easy to use.

Cons

There is nothing about this product I did not like.

Review Source

MED

MARIA ESTHER D.  
CONSULTANT  
  
Used the software for:

### "It is useful and easy to understand and work with."

April 2, 2015

5.0

It´s always necessary to keep this kind of tools to realize a complete report. Thanks.

Review Source

CD

Cedric D.  
Development Manager  
  
Used the software for:

### "Good product"

March 31, 2015

4.0

Never had a problem with any of the features, does everything I need it for :).

Review Source

TD

Teresita D.  
Facilities and Purchasing Manager  
  
Used the software for: Less than 6 months

### "Teamsupport Review"

November 7, 2018

5.0

Pros

I like using teamsupport to be in-touch always on my team, i can communicate where i am. We can share, discuss and makes report in this software.

Cons

It demands internet connection to use this app functional.

Review Source

TH

Tim H.  
SVP  
  
Used the software for:

### "Intuitive, easy to use, and valuable tool for our team"

April 2, 2015

4.0

Easy to train new users and integration to Outlook is great.

Review Source

JM

Jorg M.  
Production Processing  
  
Used the software for:

### "Great product"

April 2, 2015

4.0

Easy to use and easy to submit requests back to sender

Review Source

BB

Brian B.  
Client Support  
  
Used the software for:

### "Easy to use and robust customer support software"

March 31, 2015

4.0

Friendly UI, good support, feature-rich, good uptime.

Review Source

PCD

Patty Claire D.  
Supply Chain Director  
  
Used the software for: Less than 6 months

### "TeamSupport Review"

October 31, 2018

5.0

Pros

This is good when you have team, this help me so much to communicate in my team and we do our documents here with no hassle.

Cons

to communicate fast and well you need good internet connection. Nothing else than that.

Review Source

ER

Emmanuel R.  
TETRA ENGINEER  
Aviation & Aerospace  
Used the software for: I used a free trial

### "Perfect solution for front line teams"

September 18, 2018

5.0

Pros

TeamSupport is flexible in terms of its capability in handling cases, ticket handling, email tracking, support suggestions and others to name a few. It's perfect for IT help desk and support services.

Cons

Learning curve can be a bit longer, depends on the user's deep understanding of a support workflow. But overall, this app is seamless.

Review Source

AR

Alma R.  
Academic consultant  
  
Used the software for:

### "Teamsupport helps me to show my boss the result of my work and helps me to keep my files in order"

March 27, 2015

5.0

Honestly i have'nt had any problem

Review Source

aM

angela M.  
Customer service  
Retail  
Used the software for: Less than 6 months

### "TeamSupport Review"

December 12, 2018

5.0

Pros

Team Support is intuitive and easy to use! I love the dashboard setup and how easy it to see what needs to be done. I highly recommend this software.

Cons

I have nothing negative to say about TeamSupport software.

Review Source

BC

Bren C.  
Sr. Quality Engineer  
Management Consulting  
Used the software for: Less than 6 months

### "TeamSupport is great!"

December 12, 2018

5.0

Pros

Teamsupport is great when you have a team and you can track their work progress here. Good in communicating!

Cons

Sometimes Slow loading but still great and it give you good communication to your team.

Review Source

NN

Nichole N.  
Training Coordinator  
  
Used the software for: Less than 6 months

### "TeamSupport"

October 19, 2018

5.0

Pros

Meet my expectation, its help me a lot in accordance of communication and training program to my applicant.

Cons

Such always must have internet connection to use this software well and manageable.

Review Source

JM

Jenny M.  
Lead event specialist  
Events Services  
Used the software for: I used a free trial

### "What is good"

July 20, 2022

3.0

Pros

It was easy use and iam glad got to try it out has a lot if good stuff

Cons

More options, more space and less ads not enough support

Review Source

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