# JazzHR Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about JazzHR Software - reviews, pricing plans, popular comparisons to other Applicant Tracking products and more. Source: https://www.capterra.com/p/87750/JazzHR --- # JazzHR Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) JazzHR ## What is JazzHR? JazzHR is powerful, user-friendly and affordable ATS & recruiting software that over 10,000 growing businesses trust to find their next great hire. JazzHR replaces manual hiring processes like using email and spreadsheets with an intuitive ATS that helps recruiters & hiring managers build a scalable recruiting process that sources more qualified candidates, faster. ## What is JazzHR used for? [Recruiting](https://www.capterra.com/recruiting-software/)[Applicant Tracking](https://www.capterra.com/applicant-tracking-software/)[Job Board](https://www.capterra.com/job-board-software/) Top alternative Featured Overall rating Based on 491 user reviews Reviews sentiment Positive 88% Neutral 7% Negative 5% Pros & cons Intuitive and accessible interface Streamlined end-to-end recruitment workflow Inconsistent calendar and document handling Limited and inflexible reporting features Starting price $99 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for JazzHR?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.employinc.com/&name=JazzHR) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### JazzHR 4.3 (491) VS. [4.6 (1,260)](https://www.capterra.com/p/226634/CEIPAL-ATS/reviews/) Starting Price $99 Flat Rate, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (486) Ease Of Use 4.6 (1,100) Value For Money 4.3 (370) Value For Money 4.6 (964) Customer Service 4.3 (414) Customer Service 4.6 (977) ## JazzHR alternatives [4.2 (10,916)](https://www.capterra.com/p/130706/ZipRecruiter/reviews/) Starting price Contact vendor for pricing [4.5 (1,192)](https://www.capterra.com/p/125768/Zoho-Recruit/reviews/) Starting price $30.00 Per User, Per Month [4.3 (1,820)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing [4.4 (659)](https://www.capterra.com/p/130175/Workable/reviews/) Starting price $299.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/87750/JazzHR/alternatives/) ## Who uses JazzHR? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Intuitive and accessible interface 91% positive reviews out of 158 Most reviewers describe ease of use as a major benefit, highlighting the platform’s simple, user-friendly navigation and setup. Angelina C Technical Recruiter , 10,001+ employees. "Jazz HR has one of the cleanest and intuitive interfaces I have seen on an ATS." Inconsistent calendar and document handling 56% negative reviews out of 43 Some users report calendar syncing issues, document upload errors, and navigation frustrations hinder efficient scheduling and file management. Streamlined end-to-end recruitment workflow 94% positive reviews out of 99 Most reviewers find hiring process management seamless, centralizing job posting, candidate tracking, and team collaboration efficiently. Laura S Project Manager, 51 - 200 employees. "We especially appreciate the seamlessness of job postings on our website and the ease with which we are able to guide candidates through our hiring process from beginning to end." Limited and inflexible reporting features 51% negative reviews out of 41 Some reviewers find reporting lacks customization, advanced analytics, and easy data extraction, complicating performance tracking and insights. Comprehensive applicant tracking tools 92% positive reviews out of 37 Most users report applicant tracking is intuitive, enabling easy monitoring, evaluation, and communication throughout recruitment stages. Marek T CEO, 2 - 10 employees. "Navigating through the platform was smooth and straightforward, making it easy to manage and track candidates throughout the hiring process." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Job Posting 4.1 (51) 68.63% of 51 reviewers that rated this feature as important or highly important Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) Applicant Tracking 4.3 (45) 77.78% of 45 reviewers that rated this feature as important or highly important Find and manage potential candidates and their applications and resumes through the recruiting life cycle Candidate Management 4.0 (38) 65.79% of 38 reviewers that rated this feature as important or highly important Build, track, and maintain relationships with candidates Resume Search 3.9 (34) 50.00% of 34 reviewers that rated this feature as important or highly important Search through the software for stored resumes Candidate Tracking 4.3 (32) 65.63% of 32 reviewers that rated this feature as important or highly important Record interactions, notes, and developments with candidates Candidate Profiles 3.8 (22) 50.00% of 22 reviewers that rated this feature as important or highly important Record candidates' information such as role, professional qualifications, experiences, skills or attributes JazzHR 73 features Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Manage advertising space and its sales within your network or publication Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Find and manage potential candidates and their applications and resumes through the recruiting life cycle Track, manage and store the applications of potential future members, customers or candidates Manage the process of evaluating documents or requests submitted for approval Creation, administration, and evaluation of assessments or tests Researching and validating a person's criminal, educational, job or financial records Capability to use a search engine via operators like AND, NOT, and OR Track and manage schedules and meetings via an integrated calendar Build, track, and maintain relationships with candidates Record candidates' information such as role, professional qualifications, experiences, skills or attributes Proactive search for potential hires to fill current and future job openings and build talent pipelines Record interactions, notes, and developments with candidates Web page to host job postings, show role descriptions or receive applications from potential candidates Provides a channel for team members to share media files, communicate, and work together Manage and track all internal and external communication conducted via calls, email, text, or chat Manages compensation such as salary, bonus, and benefits processes, aligning with policies Track and report regulatory data to either internal management or external stakeholders Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Track products that are for sale at a reduced price or part of coupon promotions Store, manage, and track all electronic documents in a centralized location Manage, store and organize emails within the system or via third-party apps Pre-made examples and templates for emails Electronic storage of staff/employee contact information and job status in a centralized repository Centralized storage for employee data, records, and performance metrics Designed for small businesses Search for specific words or phrases within a document or database Automates core HR functions such as talent management, employee evaluation and learning management Designed to be used by internal recruiters or HR hiring managers Create and track interviews with a reminder system Plan, organize and set up the date, time and location of a candidate's individualized interview Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences Manage and track all job information and associated tasks Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) Request a new hire, explain the need, and determine available budget Access software remotely via mobile devices Multiple companies can create employer profiles and post jobs on the site Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Manage employee salary processes, data, taxes, and records administration efficiently Organize and manage the accomplishments and development of employees or performance of applications or systems Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Active reporting of data and metrics Designed to be used by external or 3rd party recruiting or staffing firms Tools to find, assess, and hire suitable candidates for a job within an organization Process used by hiring managers to get more information about a candidate by contacting previous employers Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data A searchable repository of candidate profiles Automates the extraction and analysis of key information from resumes or CVs Post and distribute resumes on a job board Search through the software for stored resumes Upload and store resumes Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Process of recruiting candidates through social media platforms such as LinkedIn, Facebook, Twitter and more Planning, tracking and developing internal talent for future key position filling Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.1 (472) 4.1 Based on 472 reviews ## Pricing Value for money 4.3 (370) Free Trial [View pricing plan details](https://www.capterra.com/p/87750/JazzHR/pricing/) Hero $99.00 Flat Rate,Per Month It includes: - Candidate Email Alerts - Candidate Importer - Custom Workflow Stages - Document Storage - Email Message Templates - Email Sync - Job Applications - Job Board - Linkedin Integration - Premium Job Listings - Privileges Management - Resume Database - Resume Screener - Resume Uploader & Parser - Video Screening Integrations Plus $325.00 Flat Rate,Per Month It includes: - Auto-Send Emails - Background Checks - Bulk Action Candidates - Candidate Email Alerts - Candidate Importer - Candidate Reports - Candidate Self Scheduling - Contacts Manager - Custom Fields - Custom Workflow Stages - Document Storage - Email Message Templates - Email Sync - Employee Referral Management - Evaluation Templates - Interview Guides - Job Applications - Job Approval - Job Board - Job Reports - Linkedin Integration - Optimization Reports - Premium Job Listings - Privileges Management - Recruiting Calendar - Resume Database - Resume Screener - Resume Uploader & Parser - Video Screening Integrations - Workflow Helper Pro $499.00 Flat Rate,Per Month It includes: - Auto-Send Emails - Background Checks - Bulk Action Candidates - Candidate Email Alerts - Candidate Importer - Candidate Reports - Candidate Self Scheduling - Compliance Reports - Contacts Manager - Custom Fields - Custom Reports Builder - Custom Workflow Stages - Document Storage - Email Message Templates - Email Sync - Employee Referral Management - Esignatures Integration - Evaluation Templates - Interview Guides - Job Applications - Job Approval - Job Board - Job Reports - Letter Generator - Linkedin Integration - Optimization Reports - Premium Job Listings - Privileges Management - Recruiting Calendar - Resume Database - Resume Screener - Resume Uploader & Parser - Security Privileges - Template Management - Video Screening Integrations - Workflow Helper - Zoom Integration Value for money 4.3 (370) 4.3 Based on 370 reviews ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ ZipRecruiter](https://www.capterra.com/p/130706/ZipRecruiter/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)[ ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[ QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)[ Rippling](https://www.capterra.com/p/172127/Rippling/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (414) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (414) 4.3 Based on 414 reviews ## User reviews Overall rating 4.3 Based on 491 reviews Filter by rating 5(236) 4(186) 3(42) 2(15) 1(12) Mentioned topic Sorted by most recent AU Anonymous User Recruiter Non-Profit Organization Management ### "Jazz is easy to use" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 March 12, 2026 My overall experience is fine. Jazz does what I need it for. I wish it spoke to the platform we're using as for employee profiles, pay, etc. Pros I like how Jazz is easy to use, navigate, etc. It has all the functions I need as a human resources recruiter. Cons What I like least about Jazz is the reporting function. The report function is not as easy to use, find, etc. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NT Nayiri T. Talent Acquisition Leisure, Travel & Tourism ### "Easy to use" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 February 18, 2026 It was a good experience, it was user friendly and easy to use and adapt to, easy to use as an admin as well and add templates. Pros I like that you can add as many templates as you want so the candidate emails are quicker to send for recruiting. I love that we can have different teams taking care of different jobs, so as a recruiter you only see the jobs you’re handling. Cons I likes the reporting feature the least. I felt like there was always something missing, especially when I needed the report a certain way. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ML Michelle L. Manager Recreational Facilities and Services ### "Great Experience" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 2, 2025 Good experience, was able to view and find a qualified candidate to hire. Easy to access the information Pros It was easy to use. Got some good applicants from it and was able to hire a qualified person for the job Cons There wasn't much to not like. I did feel like the layout could have been better. But overall easy to use and could find the information Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RK Rick K. HR Director Construction ### "Decent product, but the cancellation process is exhausting and dated" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 December 2, 2025 For a modern SaaS platform, this is not a customer-friendly experience. A simple in-app “cancel at end of current term” button, with clear messaging about data retention, would be far more transparent and respectful of customers’ time. Pros Decent product, but the cancellation process is exhausting and dated. There is also redundancy of services and many international applicants one must weed through. Cons We used JazzHR for a while and the product itself was fine. My low rating is entirely about their cancellation process, which feels unnecessarily difficult and very one-sided in favor of JazzHR. You cannot simply log in, click a button, and cancel. Instead, you have to request cancellation, wait for an email, explain why you want to leave, and then navigate an upsell to a “hibernation” plan just to preserve your data. On top of that, they point you to a 30-day notice requirement that only applies on a bill date, which in our case means we’re locked in and paying until January 22, 2026. Key issues from our experience: No self-service cancel option. Everything has to go through a representative via email. Friction-heavy process. Request to cancel → reply to a scripted email → choose between full cancel or a $19/month hibernation upsell → confirm you accept their data deletion policy, or your account “remains open” by default. Billing terms favor JazzHR, not the customer. The 30-day notice tied to a bill date means your “earliest cancel date” may be months away, even after you’ve clearly said you want to terminate. Default is continued billing. If you miss a step or don’t respond again, the account just stays open and you keep getting charged. For a modern SaaS platform, this is not a customer-friendly experience. A simple in-app “cancel at end of current term” button, with clear messaging about data retention, would be far more transparent and respectful of customers’ time. If you’re considering JazzHR, be aware that getting in is easy—but getting out is a process. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KC Kate C. Human Resource Manager Non-Profit Organization Management ### "Recommend Jazz" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 16, 2025 With the exception of not having the ability to put a job on hold and still view the candidates internally without looking each candidate up individually, the program is easy to follow and keeps everyone on track. Pros I appreciate the candidate tracking, user interface and the ability to collaborate with both our HR Team along with the hiring managers. Everyone can see where a candidate is in the process. Cons The only thing I have run across is that it does not have the ability to put a job on hold and still view the candidates internally without looking each candidate up individually. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Alan N. HR Manager Retail ### "Good at first, horrible later on" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 23, 2025 Overall, I had a great experience. When I tried to cancel, they said I didn't give enough notice (which I did). Pros Great results with minimal effort. Very user-friendly, which made using it even better. Just sit down and type. Cons Lots of down maintenance days and lots of price increases and extra fees. In talking with JazzHR customer service reps, they don't listen to what I have to say. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SP Steven P. Owner Construction ### "Horrible Experience - Suspicious Subscription Model" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 9, 2025 Horrible, made multiple attempts to sort out my issues of overbilling to JazzHR and I have received no communication from their end for weeks. I am about to be billed once again for their services even though I have no access to anything on my account. Pros Not impressed with their service. They were easy to work with when I made a company account, impossible to deal with when I want to cancel my subscription or to deal with issues with billing. Cons You need to alert staff 30 days prior to cancellation of your plan. I cancelled my billing cycle, however I'm still being billed. I don't have access to any of their services and I'm still being charged. They have yet to deal with this and it's been nearly 3 weeks. My emails have been screened and my customer service rep who originally assisted me with my account has since gone MIA when I filed a complaint. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MK Mehakpreet K. HR Executive E-Learning ### "A Needed change " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 4, 2025 Jass HR isn’t flashy, but that’s what I liked about it. It quietly handled the everyday stuff without making me click a million times or lose my mind over tiny details. Simple, reliable, and it made my life easier. Can’t ask for much more. Pros Honestly, Jass HR surprised me—in a good way. It’s super simple to use, and I never felt lost while navigating it. Whether I was applying for leave or updating employee info, it didn’t feel like a task. Everything was where I expected it to be, and it just worked. No overthinking needed. Cons There were moments when it slowed down a bit, usually when a lot was happening at once. Also, I did find the payroll side of things a little clunky. It works, but it could be smoother. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LD Laurie D. VP of HR Non-Profit Organization Management ### "Inexpensive and basic recruiting and talent management " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 2/10 May 24, 2025 Have used in recruiting new talent and managing the pool of applicants. Have used with multiple users. Pros Pretty inexpensive compared to others available currently. Not bad for a basic system but not robust. Cons Takes a bit to learn the system, not readily intuitive. Seems to be a number of steps to take to use the system. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Cost and simplicity needed so that multi users could participate Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Owner Consumer Services ### "Started good in 2020. Deteriorated over time. Terrible cancellation process." 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 14, 2025 I spent 5 years using their service. The service didn't improve, and the pricing more than doubled. And then they hit you in the face with extra fees to cancel and fees to keep your data. It's impossible to cancel online without going through someone. Pros When I started in 2020, it was a great price. It was relatively easy to use and we were able to consolidate our applications in one place. Cons Over time, the product got worse and the price went up. And no additional features were added. I think the PE company that bought them is essentially milking it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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