--- title: "Paylocity Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Paylocity the right Performance Management System solution for you? Explore 1977 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/86714/WebPay/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-14" --- Paylocity 4.3 (1977) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 14th, 2026 # Reviews of Paylocity Ease of use 4.3 Customer Service 4.1 ## Pros and Cons in Reviews AP Ashley P HR ManagerMaritime, 51 - 200 employeesUsed the software for: More than 2 years. “The reporting capabilities are robust, allowing HR teams to access and analyze workforce data efficiently, and the employee self-service features are generally well received and help reduce administrative burdens.“ June 10, 2026 AW Adrienne W Payroll ManagerNon-Profit Organization Management, 501 - 1,000 employeesUsed the software for: More than 2 years. “We have had some issue with the data integrity as there were mass changes done via Weblink both internally and by Paylocity team members that have created a historical pay history mess and there is no way to resolve the issue except for manually updating.“ November 21, 2025 Nikki C office managerConstruction, 11 - 50 employeesUsed the software for: 6-12 months. “The platform made it simple to access pay stubs, track time, request time off, and manage HR tasks all in one place.“ July 23, 2026 NW Nyah W Payroll AnalystLibraries, 501 - 1,000 employeesUsed the software for: 6-12 months. “When we have an issue occur and receive the response that it is a "known occurrence" but without any timeline of when it will be fixed. Or when we bring to discussion that something is not working, provide details-screenshots, etc and then they return with that they can't recreate the issue so the issue remains unsolved.“ November 6, 2025 MR Minhaz Uddin R Financial Analyst- PayrollAccounting, 11 - 50 employeesUsed the software for: 1-2 years. “The platform streamlines payroll and HR processes effectively and helps keep everything organized in one system. While there are occasional usability challenges and minor delays, the overall functionality and support make it a reliable solution for managing HR and payroll needs.“ February 27, 2026 TY Tawanna Y Payroll ManagerEntertainment, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “Such as direct deposits going to wrong or inactive account, old garnishments being activated after being paid off already, PTO balances didn't come over correctly, 401k transferred as a flat rate instead of a percentage, and several other issues“ November 21, 2025 SM Sue M HR DirectorWholesale, 51 - 200 employeesUsed the software for: More than 2 years. “Paylocity took our growing company from a manual payroll system without HR recordkeeping and has streamlined many processes, saving many hours with reporting and HR tracking.“ November 24, 2025 SU Stacey U Director of Human ResourcesArchitecture & Planning, 11 - 50 employeesUsed the software for: More than 2 years. “The experience with a new team for our 2026 OE was the most challenging of my career, with multiple errors, workflow issues, incomplete work and many phone calls and emails to reach a resolution.“ February 26, 2026 ## Showing most helpful reviews Showing 1-25 of 1977 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ryan M. CFO Automotive Used the software for: 2+ years ### "Great product " August 5, 2026 5.0 It has been great many people like to help us and offer us things to help our company grow and be safe for all. Pros The paylocity sales person \[sensitive content hidden\] has been with us since the beginning and we keep in contact with him about new products or expanding our company and he is a great piece to why we are using them. There is a lot of support to go to for topics which helps win situations that you may get into Cons The phone support at times could be 30 minute plus hold times which in a situation feels like forever. More rebust API to use for thirdparty tools Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/) Reason for choosing Paylocity Price was the main reason and features that the product had Switched from [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Needed a product that could handle multistate tax better and our different compensation structure Review Source CM Celeste M. Employee Care Specialist Food & Beverages Used the software for: 2+ years ### "Employee Care Specialist" October 1, 2026 4.0 Overall, I really have enjoyed the platform. It is very easy to use, they are constantly improving products in the platform, and their dedicated support is great. Pros Paylocity has remarkable customer support. They are speedy in response and you have a dedicated account manager to help you. There benefit support is also very responsive and knowledgeable. Cons There accrual banks have been a hassle to use at times. We have run into multiple problems where things do not generate correctly. Plus, since it is so highly tide to payroll, team members have to wait the following payroll after their PTO is suppose to appear, which has caused lots of confusion for our team. Alternatives considered [Greenhouse](https://www.capterra.com/p/133100/Greenhouse/) Reason for choosing Paylocity Greenhouse did not meet our needs and we would have needed a few more platforms to make it work. Switched from [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) Paycor was very slow and their support was none existent Review Source SG Salvatore G. Payroll and HRIS Analyst Performing Arts Used the software for: 2+ years ### "I work with this software every work day" October 2, 2026 3.0 I would say it's like my rating a three star. There are a few things about it that are good, but it also has things that are wrong with it. Pros The customer support is helpful when I have them on the phone. Payroll is easy to process. I like how easy it is to approve request in the system. Cons Paylocity software is buggy, it sometimes works with issues and sometimes it doesn't do anything well. Review Source MD Marcia D. Payroll Supervisor Automotive Used the software for: 2+ years ### "Value for the money" October 1, 2026 5.0 Paylocity is a well rounded product. I have used 3 other payroll products in the past 30 years and found this to be the most functional well rounded. Pros I like the ease of use and ability to get around inside the product for Paylocity. If I have any issues I am able to use the chat feature or call in or reach out by phone for support. Cons Initial setup is a little pricy compared to other products is what I liked the least on Paylocity but otherwise it is a great product. Alternatives considered [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/) Reason for choosing Paylocity Functionality. I did not see the ability to use time and labor the same way. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Functionality and unable to run multiple payrolls in one cycle. Review Source CJ Clair J. People Operations Manager Environmental Services Used the software for: 2+ years ### "Consolidated, Seamless, Efficient" August 10, 2026 5.0 Our rep who handles our daily account is amazing and takes the time to teach. Overall we are happy with Paylocity and the Pros What I appreciate most about Paylocity is the platform consolidation. Prior to switching, we were managing separate vendors for payroll, timekeeping, ATS, and E-Verify, which created significant administrative overhead. Bringing everything under one roof saved us significant time and eliminated data silos Cons Web imports can be somewhat frustrating, and while real-time PTO accruals are in the pipeline, aren't fully native yet. I know Paylocity actively updates their product roadmap based on feedback. And we have generally loved the improvements made Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Paylocity Wanted to consolidate multiple vendors and have everything on one platform Switched from [UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/) UKG was very user unfriendly particularly for employees Review Source MG MAGGIE G. Director of HR Pharmaceuticals Used the software for: 2+ years ### "Disappointed Senior customer" August 14, 2026 3.0 We have been with Paylocity for the past 14 years, and we have seen the change in customer service, reps' training, and effective modules. We have been very close to moving forward to another HRIS. Pros I USED to love their customer service. Now I have had a rep for the past month who seems to be good. Cons I feel like the implementation lacks consistency and attention to detail. I feel like when introducing a feature, it is not tested enough with a complex company to ensure effectiveness. I feel like they should involve some customer service reps during those implementations to go over some of the potential functions that can help the client. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Better product and excellent customer service, at the time, 14 years ago. Review Source EH Eva H. Director of Employee Care Food & Beverages Used the software for: 2+ years ### "Paylocity Review - Small Coffee Business " October 1, 2026 4.0 Overall, we have been with the Paylocity for going on 3 years and it has been a way better experience than any of the other HRIS platforms! The service has been great and the offerings and improvements have been great as well! Pros Paylocity has a lot of great features and they are always updating and improving their offerings. I appreciate their customer support and their community features the most. Cons Honestly, there isn't a whole lot of negative items I could review on. If I were to be really picky I would say the predictive feature on their paid time banks could be improved upon. Switched from [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) Paycor did not respond to any of our service requests and they had terrible platform usability and customizations. Review Source GM Gina M. HR Coordinator Hospitality Used the software for: 1-2 years ### "Paylocity Learning" October 1, 2026 4.0 My overall experience has been good. I am still learning every day. I struggle with the reports quite a bit though. Pros I like many aspects of Paylocity. I recently stated using the Recruitment process and so far really like it. The ease of use is great Cons There us a lot to take in at times. I will forget how to do some tasks because is not always clear what feeds into what. The reports I struggle with. I cannot always get the date I am looking for. I am sure it is a learning curve though Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) I came from a different property. Paylocity was in place when I started here 3 years ago Review Source SS Sarah S. Business Manager Consumer Services Used the software for: 6-12 months ### "Super Happy with Paylocity" October 1, 2026 5.0 It has been a great experience. Customer Service has been super helpful whenever I need them. They are always checking in to make sure things are running smoothly or to see if there is anything else they offer that we could utilize. Pros What I like most about Paylocity, is that it is easy to use for both employees and employer and everything is housed in one program. Cons What I like least about Paylocity is that I haven't been able to configure the GL to report correctly. Alternatives considered [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) Reason for choosing Paylocity Paylocity offered a 360 integration with our 401k through Fidelity and ADP did not. Switched from [BerniePortal](https://www.capterra.com/p/147193/BerniePortal/) The company we get our Benefits through was switching from Bernie portal to Employee Navigator and we wanted something that would integrate with Employee Navigator. Review Source Emmy G. HR Generalist Printing Used the software for: 1-2 years ### "Poor customer service" September 25, 2026 2.0 Poor customer service. When a company is controlling how you pay your team they should be on top of issues instead of passing you along a chain of representatives that don't have answers. Pros Many features in one place and ease of using and walking new team members through. Pleasing appearance. Cons Customer service never answers questions and forget to follow up. Site constantly has issues when switching activities. Review Source AC Alyssa C. Human Resource Payroll Manager Construction Used the software for: 1-2 years ### "Paylocity Mixed Feelings" August 5, 2026 3.0 My overall experience with Paylocity has been mixed. The platform offers a wide range of HR, payroll, and employee management tools that can be valuable for organizations looking to centralize their processes. Features such as employee self-service, onboarding, benefits administration, and reporting capabilities have been helpful in streamlining certain HR functions. However, my experience has also been impacted by recurring system limitations, reporting challenges, and difficulties obtaining timely support when issues arise. As an HR/payroll professional, accuracy and efficiency are critical, and there have been instances where payroll reporting, workers’ compensation reporting, and system functionality did not align with our operational needs. Resolving these issues often required significant manual work, multiple follow-ups, and escalation to find solutions. One of the biggest challenges has been the gap between what the system appears capable of doing and what can realistically be customized or supported without additional costs, lengthy timelines, or extensive troubleshooting. For example, when we needed specific reporting solutions to support compliance and workers’ compensation requirements, the available options were limited and the turnaround times did not always meet the urgency of payroll and compliance deadlines. That said, I do appreciate the breadth of services Paylocity provides and the potential the platform has when configured properly. A stronger focus on proactive support, faster issue resolution, greater transparency around system limitations, and more flexible reporting options would significantly improve the customer experience. Pros The reporting options available within Paylocity are one of the platform’s strongest features. They are extremely helpful in streamlining reporting tasks, reducing manual work, and providing valuable visibility into HR and payroll data. When the available reporting capabilities align with our needs, they significantly improve efficiency and allow us to make more informed decisions. Cons The customer service is quite terrible and non personalized. Although you are assigned an "account manager," this person is rarely available for you if you need to call in customer support. Alternatives considered [Paychex](https://www.capterra.com/p/119841/Paychex-Flex/) Reason for choosing Paylocity Price and reporting tools were extremely appealing Switched from [Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Paylocity was more user friendly and provided more capabilties. Review Source RB Robane B. Payroll Systems Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Paylocity - a great choice for HRIS." August 5, 2026 5.0 From integration on our experience has been very positive. The constant upgrades are spot on and things keep getting easier. Payroll, onboarding, recruiting & time and labor are very smooth . And our team loved the app for clocking in and out and many other features. Pros Paylocity is very intuitive to use. Customer support is stellar. We use many of the modules and features and the integration between modules is seamless. It just works very well. And the help section and online trainings are so useful and handy. Cons It is hard to come up with anything. I guess for us doing raises for team members with multiple rates is a speedbump. But we are able to make it work. It just is not ideal. Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/) Reason for choosing Paylocity At the time they did not have the robust features that we needed. Switched from [Dayforce HCM](https://www.capterra.com/p/205376/Dayforce-HCM/) Implementation was awful, we were outsourced and things never worked well. Customer service was non-existent. It was not easy to set up and we often could not get help that we needed, Review Source KB Kathryn B. Director of AdminHR Restaurants Used the software for: 2+ years ### "Solid technology for HCM and payroll" August 5, 2026 5.0 Overall it is a great experience. As an HR of 1 and a half this system provides most of the lift we need to manage our 300+ employees. Pros Value and technology. Paylocity has a full HCM that can be tailored to any companies individual needs. Cons I do struggle with the service at times. Many times they are great but sometimes I run into no follow up and some tax account issues. Alternatives considered [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[AllianceHCM](https://www.capterra.com/p/10003399/AllianceHCM/) Reason for choosing Paylocity The all-in-one options as well as price point. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) ADP did not offer what we needed. Paylocity offers an all-in-one place. Review Source BR Brian R. Human Resource Wholesale Used the software for: 2+ years ### "Feedback on Paylocity" August 6, 2026 4.0 Painful at times getting functions and features to work, ongoing issues unable to be resolved with Android devices, constant issues with processing due to added or moved features Pros Ease of navigation with timekeeping, app is decent for Iphone software does offer alot of features many do not apply to us Cons Turn over on the back end, inconsistent knowledge base, struggle to get answers once issue is sent up the ladder Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Paylocity Ability to meet company needs at the time Switched from [SOLIXCloud ECS](https://www.capterra.com/p/217243/SOLIXCloud-ECS/) Adaptation of more digital technology and modernness Review Source RB Rita B. HR Exec. Adm. Construction Used the software for: 1-2 years ### "HR/Exec. Admin." August 5, 2026 5.0 At first it was great. We always were connected with a person that was easily understood. Now it is hit or miss. Sometimes I get someone when I call in with a heavy accent and is sometimes hard to understand. Pros User Friendly not only for the Administrators in the office, but for the employees in the field. The timecard clock in is normally easy for the field. Cons I do not like that the admins cannot see the same thing as the employees see on the phones. I also wish there was an easier way to have the employees that clock in located when they clock in to be sent to an Administrator viz text with a time stamp or something without the employee having knowledge they are being tracked. Alternatives considered [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) Reason for choosing Paylocity Seemed more user friendly and was guaranteed to have someone on call at all times. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) ADP was terrible and really did not offer personal attention to our needs for our employees and/or our administrators. Review Source CW Colleen W. Accounting and HR Manager Machinery Used the software for: 2+ years ### "A Huge Improvement in Data" August 5, 2026 5.0 They have been a huge improvement over our prior payroll company. You can always get an answer quickly by calling in to the customer help line. But, they give you access to all the documents on how to do things so you can also quickly get self-help answers any time of the day or night. Pros The implementation process went flawlessly. From the start, we were able to get reports for payroll data that we did not get from our prior company. Cons With our previous vendor, to get anything resolved, you had to call in to a customer help line. Paylocity does have that option, but encourages you to use their help articles to do it yourself. At first, I didn't like that. But now, I can see the advantages of doing things myself and not relying on an agent to help. I work odd hours and have all the help articles at my fingertips for each access. It has made me a more robust user of the software. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) The costs of ADP continued to rise without value added products. Review Source JM Jessica M. HR Generalist Oil & Energy Used the software for: 1-2 years ### "Would recommend to others" August 5, 2026 4.0 Very knowledgeable and very helpful. Our account rep has been very help with the very few issues that we have had and e-mailing problems always gets a quick response. Pros The flow of everything. Easy to move around within the system. Time and labor helps our managers with time and minimal effort. Cons Expenses When you click on the expenses link it takes a while to get into it. As well when you click on the expenses reports to approve and the toggle to show all approved. Alternatives considered [UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/) Reason for choosing Paylocity I had work with Paylocity before and loved the ease of everything. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) ADP was very choppy moving around in their system. Paylocity has a lot better flow to it. Review Source KK Kevin K. Payroll Manager Automotive Used the software for: 2+ years ### "Very happy with Paylocity" March 2, 2026 5.0 After almost six years using Paylocity, I am very happy with it. The support staff is great and always very helpful. Pros The new changes to General Ledger reporting are great and were much needed. It has cut our G/L processing time down considerably and is very user-friendly. Cons Some layout changes happen unannounced and can take some time to figure out. Also, some wait times can be long when calling to speak to our Paylocity rep. Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/) Reason for choosing Paylocity Pricing and functionality were the biggest factors. Switched from [ERA-IGNITE](https://www.capterra.com/p/65169/ERA/) Paylocity offered several features R&R did not. Review Source DS Devin S. People Operations Partner Information Technology and Services Used the software for: 2+ years ### "Continues to get better! " February 16, 2026 4.0 My overall experience has been good for the most part. We have a very help customer support person for our account. He listens and is very helpful. Also, the system is pretty easy to use for the most part and the AI tool is great. Pros The customer support we have is great, any questions I have I am able to ask or set up time to talk to our account representative. If they do not know the answer they do find it for us and help support the best they can. Cons It is alot of manual work, but it continues to get better. When I first started with the program compare to other ones I felt like it was very manual. Switched from [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Employer decision to make the change to Paylocity. Review Source CG Carol G. Director Human Resources Construction Used the software for: 2+ years ### "Very pleased with switching to Paylocity" February 26, 2026 5.0 What Paylocity offers is great. Every Paylocity employee we have worked with is very nice. My only complaint is our main contact seems to change frequently. Pros The ease of everything being in one place. It's not just payroll, it is training, recruiting and expense reports. We can use it on a desktop or on our phones. The mobile app is great for our employees who are on the road most of the time. Cons Sometimes as an administrator it is not as intuitive as I would like. Some features I don't use all the time. When I do have to use it, I have to re-educate myself on how to do it. Alternatives considered [UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/)[Paycom](https://www.capterra.com/p/130949/Paycom/)[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) Reason for choosing Paylocity The ease of use, the features and benefits, the transition, support and future options/add ons. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) The lack of features, the lack of support, it was old and not easy to use. It did not have all the features we wanted. The customer service was not good, didn't seem to care. The caring and attention came after we left! Review Source SD Sissie D. Director of HR Non-Profit Organization Management Used the software for: 2+ years ### "Three Times In, and Paylocity Still Impresses" February 26, 2026 5.0 This is my third time working with Paylocity, and I continue to bring it to every organization I join because it delivers the right balance: powerful enough for HR and Payroll, yet intuitive, simple, and accessible for everyone else. Paylocity also consistently enhances its platform in meaningful ways. Most importantly, I’ve always experienced a genuine ‘people‑first’ culture in how you support and care for your employees. Pros I love the philosophy behind everything you do about your product and services. It aligns well with ours. It's designed to support human decisions, not just process transactions. It's usable and intuitive. And it's agile to the changing needs of the clients. Cons While I’m very satisfied overall, I do wish the Performance and Compensation modules were more robust. Alternatives considered [Rippling](https://www.capterra.com/p/172127/Rippling/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[TriNet PEO](https://www.capterra.com/p/192254/TriNet/) Reason for choosing Paylocity Employee engagement focus, bundles, pricing, and truly the strength of every individual we've dealt with from pre-sales, sales, implementation, and continuing customer service support. Love the culture within Paylocity! Switched from [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/) I've utilized Paylocity in 2 other organizations I've been with and have been quite impressed with the product and especially their customer service. I try to recommend and bring on the platform to any new employer I come in contact with. Review Source VR Verified Reviewer Manager Machinery Used the software for: 2+ years ### "Good Features - Clunky Execution" August 3, 2026 3.0 6 or 7 out of 10. While the features are good, they aren't integrated, so it's clunky. And getting anyone to help you on the service team is a lesson in patience. And they will pass you off to several other departments saying "That's benefits, that's time and labor, that's learning," etc. Pros There are a lot of features within the system and it's nice to have one site to go to for all of them. Cons All the great features are not integrated with another so it's a lot of piece meal, duplication and not quite knowing if you've entered or changed things everywhere you need to. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Paylocity Paylocity promised better customer service Switched from [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) Customer service needs were not being met Review Source RD Ronda D. HR and Payroll Manager Real Estate Used the software for: 2+ years ### "Paylocity review" August 5, 2026 3.0 Overall, I have learned to navigate the bumps in Paylocity and have become accustomed to searching the help menu if I have trouble. Pros Some features are easier to use than others. Time & Labor module is fairly easy to use overall. Updates to some modules have helped increase user friendliness, but not much. Cons The Performance module is clunky. The PTO balance tracking is confusing. Overall, Paylocity is not extremely user friendly. Reaching out for help via email or chat rarely resolves issues in a timely manner. If you call, you never get the same person twice. A dedicated person on our account would be great! Review Source SM Samantha M. General Manager Restaurants Used the software for: 2+ years ### "A thorough and intuitive system " September 30, 2026 5.0 Overall I have thoroughly enjoyed using Paylocity. I would recommend them to anyone managing a small business and believe that it would be even more beneficial to a larger organization. They offer more functionality than I need but it is nice to know that all of their services are available for the future. Pros Paylocity is easy to learn and is very intuitive. Even with little training, its simple to navigate around the different fields. When updates or changes are made to the system there are helpful guides to walk you through the new processes. Paylocity also offers helpful step-by-step guides for more difficult tasks that are well written and easy to follow. Time tracking and HR are easy to keep track of within their respective fields. Creating reports is effortless and as there are multiple filters that you can use to sort and arrange your data. I appreciate that they offer onboarding packages for new employees to streamline the hiring process. Cons Customer support can be difficult to reach, especially in the last 12 months. Wait times are long and it feels like there is a big disparity in training and knowledge of the system depending on who you speak with. I wish that there was multi-factor authentication when you signed in as opposed to when you are mid-way through a task. If you have poor cell phone service at work this creates delays. Its also difficult/impossible to authenticate through your work landline if you have an extension. The ACA tracking system also needs to be simplified as it is the one part of Paylocity that I find difficult to use and stay on top of. Switched from [Paychex](https://www.capterra.com/p/119841/Paychex-Flex/) Paylocity offered us a superior HR product. Review Source KM Katie M. Director, Human Resources Industrial Automation Used the software for: 2+ years ### "A solid HRIS platform for medium sized companies" March 3, 2026 4.0 No issues with payroll, which truly is the most critical component of the system. Paylocity continuously improves the platform, such as dynamic reporting and additional user capability in app. Pros Ease of use (once you know how to navigate). Regular valuable and helpful updates. Additional modules allow for exponential improvement in productivity and accuracy of records. Cons When there's an issue, it isn't always resolved in a timely manner. New module implementation can be challenging. There aren't tips and tricks documents--you just need to figure out how to utilize the system for yourself. Because Paylocity is payroll-driven, there are some quirks to making future or current changes prior to payroll running. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.