---
title: "Therasoft Online Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Therasoft Online Software - reviews, pricing plans, popular comparisons to other Mental Health products and more."
source_url: "https://www.capterra.com/p/86193/Therasoft-Online/"
page_type: "product"
language: "en"
publication_date: "2026-11-09"
---

# 

 Therasoft Online Software Review 2026: Features, Integrations, Pros & Cons

Last updated on November 9, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Therasoft Online

## What is Therasoft Online?

In 2008 Therasoft was the first Complete Practice Management Platform for mental health providers. In 2026, Therasoft is the first Agentic AI Platform for mental health providers. Visit Therasoft.com to learn more. Trusted for more than 18 years, Therasoft empowers mental health professionals to reclaim their time, strengthen client relationships, and grow their practice with confidence. More from Therasoft: myPractice.therasoft.com

## What is Therasoft Online used for?

[Therapy Notes](https://www.capterra.com/therapy-notes-software/)[Mental Health](https://www.capterra.com/mental-health-software/)[Therapy](https://www.capterra.com/therapy-software/)

Overall rating

Based on 311 user reviews

Reviews sentiment

Positive

86%

Neutral

9%

Negative

5%

Pros & cons

Responsive and helpful support team

Comprehensive adaptable practice management

Frequent technical problems and glitches

Starting price

$69

Other, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Therasoft Online alternatives

Highest Rated

[4.7 (972)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.7 (830)](https://www.capterra.com/p/124769/CounSol-com/reviews/)

Starting price

$49.95

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.4 (1,056)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.2 (340)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

79%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/86193/Therasoft-Online/alternatives/)

## FAQs about Therasoft Online

Overview

### What problems does Therasoft Online solve?

Therasoft Online solves disconnected practice workflows by combining client intake, scheduling, session notes, treatment plans, billing, payment tracking, and insurance claims in one system. It helps solo therapists, group practices, office managers, and billing staff reduce missed appointments with reminders, maintain complete records, monitor balances, and spend more time on client care.

Answer based on 192 reviews

Overview

### Which roles and teams benefit most from Therasoft Online?

Therasoft Online is most used by practice owners, CEOs, and clinical directors who oversee behavioral health operations, billing, and reporting. Therapists, psychologists, psychotherapists, counselors, and licensed clinical staff use it to manage client records, appointments, treatment documentation, and claims. Office managers support scheduling, payments, and day-to-day administrative coordination.

Answer based on 289 reviews

Overview

### What company size and industries is Therasoft Online built for?

Therasoft Online is an agentic AI platform for mental health, primarily serving small businesses, which represent 98% of reviewers, and Mental Health Care organizations at 65%. It also supports Health, Wellness and Fitness providers (11%) and Hospital & Health Care organizations (6%), with limited reviewer representation from midsize businesses and enterprises.

Answer based on 311 reviews

Features and Usability

### What are the key features of Therasoft Online?

Therasoft Online includes core practice management features for appointment scheduling, client intake, progress notes, treatment planning, and patient records. Its differentiating functions include electronic claims management, billing and payment tracking, customizable forms, email and SMS reminders, client portal access, and HIPAA-compliant teletherapy for behavioral health practices.

Answer based on 151 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Therasoft Online starts at $69 per month for Standard, covering one therapist’s sessions. Pro costs 99 per month for one therapist and adds third-party billing and unlimited insurance claims; ePrescribe costs 199 per month for one prescriber. A free trial is available. Reviewers describe mixed value, with some citing higher prices and one reporting a 263% subscription increase.

Answer based on 33 reviews

Integrations

### Which third-party tools and platforms does Therasoft Online integrate with?

Therasoft Online integrates with seven third-party tools: DoseSpot for prescribing, VidyoConnect for telehealth, and Xplor Pay for payments. It also connects with LinkedIn for Business, Meta for Business, Twitter/X, and WordPress to support business outreach, social channels, website publishing, practice administration, and patient engagement.

Answer based on 36 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Therasoft Online?

Therasoft Online offers in-person and live online training, webinars, documentation, and videos. Reviewers report that clinicians, front-office staff, and nontechnical users often learn core tasks quickly with guided support. Teams need more time for reports, billing, and the system’s broader features, which can feel complex or less intuitive at first.

Answer based on 57 reviews

Getting Started and Support

### What customer support options does Therasoft Online offer, and how do users rate the experience?

Therasoft Online offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative support, and chat. Users often describe staff as patient, knowledgeable, and responsive, particularly during onboarding and technical issues. However, some report delayed ticket replies, inconsistent follow-up, difficulty reaching staff promptly, and outdated self-service guidance.

Answer based on 151 reviews

Security

### How does Therasoft Online handle data security and access control?

Therasoft Online uses secure servers, secure internet connections, and secure email to store and access client records. Reviewers also reference HIPAA security and backup, plus audit trails for progress notes and treatment plans. Some users report login and password-access difficulties across devices, and one noted security flaws that were reportedly resolved.

Answer based on 19 reviews

## Pros and Cons

Responsive and helpful support team

87% positive reviews out of 135

Most reviewers describe customer support as accessible, patient, and quick to resolve questions or technical concerns.

Frequent technical problems and glitches

86% negative reviews out of 28

Most reviewers report bugs and issues cause disruptions, slow performance, and unresolved errors impacting reliability.

Jennifer J.

Founder and Professional Counselor, 2 - 10 employees.

"Now, and I don't know what has shifted exactly, Therasoft seems corporate, inaccessible, cumbersome (ticket systems and have required multiple attempts for the same issue), and more focused on expansion than quality."

Comprehensive adaptable practice management

93% positive reviews out of 43

Most reviewers indicate practice management is thorough, customizable, and simplifies daily operations for various practice sizes.

Supportive and knowledgeable staff

82% positive reviews out of 28

Most reviewers find staff approachable, consistently available, and willing to assist with issues or training needs.

## Features

AI summary

Based on 4,113 Mental Health reviews

Capterra data shows that buyers of Electronic Medical Records rank the following features as their top priorities:

-   **HIPAA Compliant** (**75%** of reviewers rated this feature as critical)
-   **Patient Records Management** (**62%**)
-   **Charting** (**63%**)

Therasoft Online supports all three of the features reviewers value most: **HIPAA Compliant**, **Patient Records Management**, and **Charting**. Together, these capabilities help practices protect sensitive health information, maintain complete and organized patient files, and document care accurately, allowing teams to manage daily clinical workflows with confidence and support better patient care.

HIPAA Compliant

4.1 (11)

90.91% of 11 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

Charting

3.3 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Medical Billing

3.4 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Manage billing and payments for a healthcare provider

Appointment Scheduling

4.2 (9)

77.78% of 9 reviewers that rated this feature as important or highly important

Schedule appointments via a calendar

EMR/EHR

3.9 (8)

75.00% of 8 reviewers that rated this feature as important or highly important

Create and securely store digital patient records

For Mental/Behavioral Health

3.8 (8)

62.50% of 8 reviewers that rated this feature as important or highly important

For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc.

Therasoft Online 48 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Scheduling: Schedule appointments via a calendar
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
- Chat/Messaging: Communicate using direct chat or messages within the system
- Claims Management: Process of submitting and following up on claims with insurance companies
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Data Security: Protect sensitive data for digital privacy
- Document Management: Store, manage, and track all electronic documents in a centralized location
- E-Prescribing: Transmit prescriptions to pharmacies electronically
- Electronic Payments: Electronically collect payments for goods or services
- Electronic Signature: Digitally sign online documents
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- EMR/EHR: Create and securely store digital patient records
- For Mental/Behavioral Health: For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc.
- Forms Management: Store, manage and track all forms in a centralized location
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- Initial Assessments: Conduct intake assessments to determine patient health status, medical history, conditions, etc.
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Medical Billing: Manage billing and payments for a healthcare provider
- Mobile Access: Access software remotely via mobile devices
- Multi-Location: Manage and support multiple locations
- Multi-Provider Practice: For practices with multiple providers
- Notes Management: Allow users to create, edit, and sort multiple notes
- Online Booking: Book meetings and appointments through a website or digital platform
- Patient Intake: Patients can register for appointments in advance online
- Payment Processing: Accept, record, and reconcile financial transactions
- Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more
- Progress Notes: Customizable notes that help healthcare professionals document and track patient progress
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- SMS Messaging: Send messages via SMS
- Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll
- Telemedicine: Meet with patients remotely
- Teletherapy: Provide online therapy to patients/clients through secure video sessions
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Therapy Notes: Tools to help therapists document, record, and recall patient encounters
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.3 (145)

4.3

Based on 145 reviews

## Pricing

Value for money

4.3 (137)

Free Trial

[View pricing plan details](https://www.capterra.com/p/86193/Therasoft-Online/pricing/)

Standard

$69.00

Other,Per Month

It includes:

-   Appointment Reminders Assessments
-   Client Portal
-   Contactless Payments W/ACH
-   Notes
-   Secure Messaging
-   Smart Calendar
-   TX Planner

Pro

$99.00

Other,Per Month

It includes:

-   All Standard Features Plus
-   Third-Party Billing
-   Unlimited Insurance Claims

ePrescribe

$199.00

Other,Per Month

It includes:

-   All Standard and Pro Features
-   Controlled Substances (EPCS)
-   Drug Database
-   Surescript Certified

Value for money

4.3 (137)

4.3

Based on 137 reviews

## Integrations

[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Meta for Business](https://www.capterra.com/p/213257/Facebook/)[

Twitter/X](https://www.capterra.com/p/214056/Twitter/)[

LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/)[

VidyoConnect](https://www.capterra.com/p/93688/VidyoConferencing/)[

DoseSpot](https://www.capterra.com/p/163486/DoseSpot-Plus/)[

Xplor Pay](https://www.capterra.com/p/178639/Clearent-Payment-Processing/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (307)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (307)

4.4

Based on 307 reviews

## User reviews

Overall rating

4.3

Based on 311 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(169)

4(98)

3(29)

2(10)

1(5)

Mentioned topic

Recent reviews first, then most helpful

LC

LCSW, CEO

LCSW, CEO

Used the software for: 3-5 years

### "Therasoft Helps Us Focus on What Matters Most: Our Clients"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 29, 2026

I have been a loyal customer ever since I switched from another provider. I have never looked back! have watched the product grow just as my practice grown! Petra, Melissa and Jas have helped me scale my business efficiently. Everything I look for is there when I need it. Therasoft's practical tools support the daily details that matter: keeping appointments on track, completing records, and following up on payments. For a growing clinic, that kind of structure makes a real difference. Therasoft helps clinicians spend less energy navigating administrative tasks and more energy connecting with clients. It is a valuable partner in creating a smoother experience for staff and the people we serve every single day.

Pros

6.0 has transformed my practice through the use of established pathways now even better with Ai. I have to say that the idea of ai in my practice was scary. I worried it might feel impersonal. Instead, it has transformed my daily grind in ways I had not considered. The Front Desk agent has lightened my administrative load, allowing my clinicians and myself to focus on clinical practice and improving the lives of those entrusted to our care instead of endless paperwork and chasing my tail.

Cons

We are getting so many referrals that it is hard to keep up! The new front desk agent makes the busy work of running my practice feel manageable. Therasoft brings scheduling, calendar, documentation, billing and client information available seamlessly.

OW

Owner

Owner

Used the software for: 3-5 years

### "Going broke with therasoft "

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

September 23, 2026

Terrible if you can’t get paid you’ll go broke I have been with them and ever since change healthcare had that issue they went Down hill

Pros

Absolutely the worst software. They don’t let you have a log in to the clearing house because they only have one and all users info comingles which is a hipaa violation. Money will not get processed and you won’t know where it is. No EOBs to check! Don’t use this software you’ll go broke!!

Cons

Not professing claims consistently. No help with Eobs. Run around about the issue. Really no answers.

FA

Founder and Professional Counselor

Founder and Professional Counselor

Used the software for: 3-5 years

### "More focused on expansion than quality and customer service"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

November 18, 2025

Pros

I was a customer for several years. I thought five years ago their customer support was small and responsive. It also felt like the company cared to try to address issues that would increase therapist ability to provide comprehensive, inclusive services. I thought the many reports run were helpful.

Cons

The subscription price was raised by over 263% with less than a month's notice. This is especially egregious given there was a recent data loss and irretrievable time was spent having to go back and fix billing and re-create notes from that lost week of data. For small practices with a limited budget, that kind of budget increase is not easily managed. Communication was poor during the data loss (as one example there was no formal recognition that there would ultimately be no data retrieval, we just had to assume that and fix it ourselves) and there was no effort to recompense clients for the company error. My experience was that it felt like Therasoft clients are merely a commodity and communication and customer satisfaction are a secondary consideration, if at all, to company expansion and growth. I would not treat my clients this way, and I do not wish to partake in a company that portrays itself this way to its own clients. When I joined, Therasoft was smaller, seemed more dedicated to customers (tickets were responded to directly and in a timely fashion), and seemed genuinely interested in providing a service to clinicians that would be responsive to shifting needs (for example, I advocated for changing pronoun and preferred name options within the software and it was changed). Now, and I don't know what has shifted exactly, Therasoft seems corporate, inaccessible, cumbersome (ticket systems and have required multiple attempts for the same issue), and more focused on expansion than quality. I also did not think that the platform worked consistently well. There were frequent glitches that interfered with clinical service. My patients experienced the portal as clunky and hard to use.

PS

Psychotherapist

Psychotherapist

Used the software for: I used a free trial

### "Therasoft is a great solution for therapists on a budget."

5.0

January 24, 2019

Pros

The trial and initial functionality were very robust, and I think for most therapists this is more than enough to get the job done.

Cons

Could have used some more customization around notes, etc., but overall impressed.

TH

Therapist/Owner

Therapist/Owner

Used the software for: 1-3 years

### "Liking Therasoft more and more after more than a year"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 18, 2018

I am the sole practitioner in my private practice and use Therasoft for storing client data, electronic billing, tracking and billing for co-pays, text or email reminders to clients about appointments, and encrypted emails for confidential information. Therasoft works FOR me - because Therasoft works WITH me!

Pros

1\. Customer service is patient, straight forward, individualized and makes a consistent effort to be responsive. 2. Over the past year, Therasoft has made changes to their staffing system to increase availability after hours - which is especially important to me as there is a significant time difference between our respective locations. 3. There is no pressure to add more services than you need. They genuinely want customers to have the best fit which is, of course, a great customer service strategy but with Therasoft it's not just for show. 4. They have been open to scheduling regular weekly phone consults with me for as much or as little time as I need. If our rep - whom I consult with - is not able to make it, she notifies me ahead of time. Our consults are goal directed but have a personal warmth that I value and have come to trust. 5. THERE IS NO AUTOMATED VOICEMAIL SYSTEM with irrelevant mandatory options but not the ones you need and no way to access a human being. Usually I reach someone directly and that availability has now increased. If the answering service picks up, it can be a little frustrating - even when I've been frustrated and called repeatedly, Therasoft staff have been professional and focused on problem-solving.

Cons

Occasionally, there are technological problems that can only be resolved by the developers. In fairness, these tech problems have been minor (not major - no lost notes, files, whole narratives). One of these problems was resolved only after about 6 months. I was persistent about it and appreciated that my persistence was treated in a matter of fact manner rather than an irritant. Admittedly, I wondered if they were really working on it. But then, one day, it was resolved - no fanfare, just fixed.

CP

Clinical Psychologist and Owner

Clinical Psychologist and Owner

Used the software for: 3-5 years

### "The absolute best Mental Health EHR on the market!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 27, 2019

Overall, I just love Therasoft Online. They have streamlined, organized, and enabled me to complete and monitor clinical and administrative tasks with efficiency and ease. This has allowed me to focus and spend more time on what I love and do best....provide therapy to some really awesome people.

Pros

I have been using Therasoft Online for the past 8 years. I am long overdue in giving them my two thumbs up. I can not begin to express how pleased I am with this software. Therasoft Online offers a big product to the small private practitioner. It is a high-end software at an affordable price. Therasoft Online is comprehensive in terms the numerous features that it offers (i.e., registering, scheduling, assessing, documenting, storing, billing, reporting, sending auto-reminders, integrating social media/web marketing, and incorporating HIPPA compliant email, apps, and teletherapy, to name a few). Therasoft Online keeps my practice current and enables me to offer my clients state-of-the art technology to enhance their experience. I think one of the things that I love the most about Therasoft Online is the fact that my practice has been able to change and grow over the years...and I've never needed to change my EHR system. I started as a sole practitioner in Texas, expanded my practice to the US Virgin Islands, and grew into a group practice. Therasoft Online made all of my transitions seamless. From support team, I have always received excellent and competent service. It actually feels as if we are part of the same team. I have recommended Therasoft Online to ALL of my colleagues...it's the least I can do for a company that has been more than good to me. They have my highest recommendation.

Cons

I really love the apps, but would like more functionality and integration. I am unable to see my client's secure messages and I can not see appointments confirmed by the client.

PO

Practice Owner

Practice Owner

Used the software for: 3-5 years

### "Disappointed "

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 2, 2020

Disappointed doesn't begin to state the way I feel about this company. In the beginning they were awesome. Now not so much at this time. To begin with it is very expensive for what you get. Next customer service is lack luster to say the least. Every time I call most of the time my issue is not resolved and I am told I will check on that and get back to you. The majority of the time nobody does get back to me, which brings me to the next problem I have. I was paying a substantial amount of money for them to do my billing. In 2018 and into 2019 (the dates could be wrong) it did not get done on time by the individual who was working on my account. This cost me thousands of dollars and all I got was I am working on this (by the new person). They did take some money off of my one bill, but I never collected on all the claims that were not filed in a timely manner. This was on Therasoft so why did I have to eat the loss? Of course that fell on deaf ears. I have been with this company since I began my practice which is now 6 years. All of this time I have been on autopay. 12/19 I see the inv. which I received on the 15th of the month. On the 30th I receive an email stating that they are going to suspend my account for non-payment. So I call and of course AGAIN nobody is around to address the issue, but was told that the girl that handles would get back to me either by phone or email that never happened. I am out $$$ and patience.

Pros

It is good for clinical documentation.

Cons

Difficulty with splitting payments Slow speed and I thought it was just my WIFI, but it is the same no matter what wifi I use Poor problem resolution Unable to address other specific situations Unable to pull a list of progress notes for all clients

BM

Billing Manager

Billing Manager

Used the software for: 3-5 years

### "Leaving Therasoft"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

November 27, 2024

My overall experience with Therasoft was not good. It seemed like there was issue after issue with no communication. My positive experience was having \[sensitive content hidden\] assisting me with technical support problems. She was always helpful and did so in a timely manner.

Pros

I liked the auto posting portion of Therasoft

Cons

Issuing refunds in Therasoft is not the best.

PR

PROFESSOR

PROFESSOR

Used the software for: Less than 1 year

### "Timely Therasoft Online"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 14, 2022

pleased and satisfied with the ease of and quality of t.o.

Pros

Ease of use and well designed with current aplications

Cons

Need more hands on simulation initial training instructional videos. T

PS

Psychologist/Partner

Psychologist/Partner

Used the software for: 1-3 years

### "Exemplary Costumer Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 14, 2019

I have had a great experience with Therasoft and highly recommend this program to any mental health practice!

Pros

Therasoft is an easy program to learn and use. It meets the needs of my moderate sized group practice while remaining affordable. Customer support is top notch. We can contact them by telephone or email and any questions we have are answered quickly.

Cons

There is a large selection of reports. At times, it can be a little confusing figuring out how to get the information I need. However, the costumer support team is always available to assist with this. They also provide a large number of webinars and training opportunities that would make the process easier (I have not had the opportunity to view these yet).

[View all Reviews](https://www.capterra.com/p/86193/Therasoft-Online/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Popular comparisons

[EHRYourWay vs Therasoft Online](https://www.capterra.com/compare/86193-118789/Therasoft-Online-vs-EHR-YOUR-WAY)[TherapyNotes, LLC vs Therasoft Online](https://www.capterra.com/compare/86193-118981/Therasoft-Online-vs-TherapyNotes-com)[SimplePractice vs Therasoft Online](https://www.capterra.com/compare/86193-130710/Therasoft-Online-vs-SimplePractice)[Kipu vs Therasoft Online](https://www.capterra.com/compare/86193-156391/Therasoft-Online-vs-Kipu-EMR)

[BestNotes vs Therasoft Online](https://www.capterra.com/compare/73807-86193/BestNotes-vs-Therasoft-Online)[Jane vs Therasoft Online](https://www.capterra.com/compare/86193-178984/Therasoft-Online-vs-Jane-App)[Qualifacts InSync EHR vs Therasoft Online](https://www.capterra.com/compare/86193-144484/Therasoft-Online-vs-InSync-EMR)