# Routeware Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Routeware Software - reviews, pricing plans, popular comparisons to other Fleet Management products and more. Source: https://www.capterra.com/p/85668/Routeware --- # Routeware Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Routeware ## What is Routeware? Routeware has been digitally transforming the waste and recycling industry for over 20 years. Our mission is to help waste and recycling leaders use technology to delight customers, improve operations, and protect our planet. Routeware is a leading provider of cloud-based technology solutions for the waste and recycling sector. We work with smart cities and high-performance haulers to power their digital transformation strategies, enabling them to boost productivity, increase safety, enhance customer service, and improve environmental outcomes. Reach out to us to learn more. Let our team of experts and industry veterans guide you through the process from start to finish and answer any questions you may have. ## What is Routeware used for? [Route Planning](https://www.capterra.com/route-planning-software/)[Fleet Management](https://www.capterra.com/fleet-management-software/)[Waste Management](https://www.capterra.com/waste-management-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Routeware?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.routeware.com&name=Routeware) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Routeware 4.5 (11) VS. [4.7 (356)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/) Starting Price Contact vendor Starting Price $24 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (11) Ease Of Use 4.5 (88) Value For Money 4.3 (10) Value For Money 4.6 (87) Customer Service 4.6 (11) Customer Service 4.8 (87) ## Routeware alternatives [4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.8 (105)](https://www.capterra.com/p/210604/Spoke/reviews/) Starting price $200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (1,687)](https://www.capterra.com/p/138669/Motive/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Curri](https://www.capterra.com/p/10026574/Curri/) [4.8 (88)](https://www.capterra.com/p/10026574/Curri/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10026574/Curri/) [View all alternatives](https://www.capterra.com/p/85668/Routeware/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Audit Trail 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important A record of all activities within the system, including user access, changes made, etc. Billing & Invoicing 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Drag & Drop 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Assemble applications and processes by dragging over and arranging pre-built components Employee Management 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track employee schedules, availability, and performance across projects and tasks Job Tracking 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and visualize the status of an ongoing job and the time spent on tasks or projects Live Driver Tracking 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track driver locations on a map in real time Routeware 77 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Route documents and other data through one or more stakeholders for review and approval A record of all activities within the system, including user access, changes made, etc. Automatically create schedules based on business needs or employee availability and qualifications Create, manage, and send invoices or bills to customers Track and manage adherence to policies for any service, product, process, or supplier Track, store, and access client contracts or licenses Process to track, record, and analyze expenses that occurred over the entire duration of a given project A collection of customer information such as contact details, demographics, previous interactions, etc. Alter the layout and content of reports Import and export data to and from software applications Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Manage sending personnel and resources to a site as needed Store, manage, and track all electronic documents in a centralized location Assemble applications and processes by dragging over and arranging pre-built components Track all personnel who operate company vehicles Electronically collect payments for goods or services Digitally sign online documents Track employee schedules, availability, and performance across projects and tasks Track the location of specific equipment at all times Monitor and record expenses such as purchases or charges incurred Management of commercial motor vehicles for work-related purposes For businesses in the scrape, metal, plastic, paper, glass, electronics, tires, and any other waste recycling industry Monitor fuel consumption and optimize fuel usage Monitor and track fuel consumption and costs Visualize locations on a map System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Track and manage inventory levels to maintain proper supply Manage and track all job information and associated tasks Track and visualize the status of an ongoing job and the time spent on tasks or projects Track driver locations on a map in real time Identify the physical location of an individual, asset, device, etc. Management of the flow of things between point of origin and point of consumption. Manage, maintain and track the performance of assets and equipment Log miles driven for tax deduction or reimbursement purposes Access software remotely via mobile devices Manage and track customer orders for goods, investments, or any other purchases Track orders throughout the fulfillment process Accept, record, and reconcile financial transactions A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Track and manage the profit margin between the cost of a product and its selling price. Create, send, and track purchase orders and their statuses Generate quotes or estimates for customers Active monitoring of systems, applications, or networks Receive system updates as soon as any changes are made Collection, analysis, and representation of numerical data and generation of reports to understand various patterns For residential properties Track past routes to better plan and optimize repeat trips Finding the most optimal routes for drivers based on various factors and constraints Plan daily routes to optimize employee scheduling and provide directions Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Send messages via SMS Track the status over time for a request, process, asset, or transaction Organize customer data and accounts by user or geography Set up connections to third-party platforms to improve business processes Allows fleets and service businesses to track the condition of tires on their vehicles Organize and track the physical movement of goods from one location to another Real-time vehicle tracking for monitoring location, route, speed, etc. Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking Scheduling and dispatching personnel to collect waste from various locations Removing, discarding, recycling or destroying unwanted materials Track and report on waste management and disposal processes. Information regarding chemical properties of wastes Track and segment collected waste based on their properties Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.2 (11) 4.2 Based on 11 reviews ## Pricing Value for money 4.3 (10) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.3 (10) 4.3 Based on 10 reviews ## Integrations [ Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)[ ArcGIS](https://www.capterra.com/p/93333/ArcGIS/)[ Geotab](https://www.capterra.com/p/18289/MyGeotab/)[ Worldpay for Business](https://www.capterra.com/p/154146/Payment-Processing/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (11) 4.6 Based on 11 reviews ## User reviews Overall rating 4.5 Based on 11 reviews Filter by rating 5(7) 4(3) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent ZA Zach A. Manager Construction ### "Mediocre Product Wasted Time" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 February 19, 2025 I do not recommend this software. You will spend alot of time auditing your billing was done correct so that you dont lose revenue and alot of time waiting for dispatch screens to load Pros The look and feel of the software has great potential. Cons Constant dispatch Map issues. Lags alot and creates wasted efficiencies. They are constantly updating software without using a sandbox causing breakdowns in the system that they dont rectify until there customers bring it up and then that isnt resolved in timely fashion Switched from [AMCS](https://www.capterra.com/p/81310/AMCS/) Technical support was non existent or not timely Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 4, 2025 Hi Zach, We appreciate your feedback and are sorry to hear about your experience. Ensuring accurate billing and smooth dispatch operations is a priority for us, and we’re actively working to improve system performance and reduce inefficiencies. If you’re still running into issues, our team would love to connect and help troubleshoot. Let us know how we can support you! - The Routeware Team AS Austin S. Director of Operations Transportation/Trucking/Railroad ### " Waste collection software that is the best!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 24, 2020 Routeware has been an amazing tool for us to use over the last several years. The bread crumbing of routes paired with the picture taking ability of the tablets makes true misses a thing of the past. We stopped printing routes which saves us up to 15,000 sheets of paper today. Overall great experience. Pros The ability to track all of your collection vehicles and the collection of data that can be used to improve routing. Cons The user reports could be more automated and a best practices for reporting could be utilized. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AC Abel C. Operations Coordinator / IS Manager Transportation/Trucking/Railroad ### "Incorporating Technology" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 23, 2020 Overall, the experiences I've had with the Routeware team have been great. Flexible in meeting our business needs and you definitely feel heard when and if there are any issues. Pros Integrates with our current back end system. Data transfers between both Routeware and our back end system, including date/time stamps of when stops get picked up, geocodes of there the driver is when they complete or "block" the stop, weights of every container transfer in real time from Routeware to our back end system and in the correct spot in our back end system. Pictures drivers take attach themselves to the correct stop and show up in our back end system. They also have an RFID option, which we are testing now, which also integrates with our scales, so we will be getting verification that the correct container was picked up and a weight all at the same time. Not only that, but Routeware has made it so when the tag is read, it selects the stop on the drivers tablet, even if it's not being done in the correct order, eliminating a part of the driver interacting with the tablet. Cons Support team is good when you call them, but when you're told you need to get a piece of hardware that didn't come with the initial equipment purchase in order to troubleshoot something, then that can be a little disheartening. Pricewise, it's a bit on the expensive side and those with only a handful of trucks in their operation should steer away and stick with paper route sheets until you've got at least a 12-15 trucks in your fleet. Alternatives considered [AMCS](https://www.capterra.com/p/81310/AMCS/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TT TJ T. COO Environmental Services ### "Routeware Partnership" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 23, 2020 Routeware has been a great vendor, we look at them as a partnership of technology for our company. They are willing to listen to our problems and work side by side with our team to develop a feasible solution. We have been very successful working with the Routeware team to destining custom solutions for our needs. We find that once all in a room/conference call we have very similar and achievable goals. Pros The functionality and willingness for Routeware to integrate with other products even if they are a competitor. Also, the open mindedness from Routeware team to help identify improvements and development projects with their team and our team Cons Sometimes there can be a lag on responses, but this has gotten much better over the last 6 months Alternatives considered [AMCS](https://www.capterra.com/p/81310/AMCS/) Reasons for choosing Routeware Felt they had the best solution and above all the most willing to work with us on development projects Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TB Tyler B. Solid Waste Superintendent Government Administration ### "Routeware routing system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 17, 2020 Our overall experience has been very good. Customer service is very responsive. The product itself does exactly what we needed it to do and has delivered on its promise to help us run more efficiently. Pros This system helped us get our arms around a very antiquated (paper maps) system that we had been using for years in a city that is growing steadily year after year. We have improved our efficiencies, our collections schedules, our customer accountability, and our ability to charge more accurately for the services we provide. Cons User reports are not as user friendly as could be. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NR Nathan R. Crew Supervisor Government Administration ### "Routeware is what we needed" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 17, 2020 The folks are all very accommodating and the customer service is spot on. The system itself has very little issues running and is very robust. There are VERY few downtimes which says a lot considering all that goes into it. Pros The software allows me as a supervisor to have a vast amount of live information regarding crews in the field. I have a tremendously increased knowledge of how the crew is doing and trouble areas are identified much earlier in the day. It also gives me much more information to be able to identify my top performers and pinpoint trouble areas of my low performers. The crew finally has a way to communicate what they see in the field to the office staff answering calls. It truly is a game changer, and I do not ever want to go back to an operation that does not use it. Cons The "Geo Pins" in the beginning we extremely difficult to set and then fine tune. It took an immense amount of work to get the system up and running to a point that everyone was comfortable using the program daily. The crew is at first resistant to using and there is a huge learning curve, in order for us to get the information we want to fully utilize the system. User reports are a nightmare to sort through. The information available is seemingly limitless and would pay huge dividends but it is so difficult to navigate that people get frustrated and give up. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RS Robert S. Acting Manager of Public Works Government Administration ### "Routeware Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 16, 2020 Overall, I would recommend this company be considered in your search, they have been a valuable partner in our program. Pros Routeware has proven to be an all around dependable operations program. It is a web based solution that easily integrates with back office programs. They offer RFID reading /capture technology for better GPS and asset management. The learning curve is not burdensome, for the luddites. The customer service is better than their competitors. Cons To be more competitive in this niche they will need to focus more on a customer billing option, that is web based. There are a couple items that take getting used to, such as carts not on a route will not be recognized. Reasons for choosing Routeware RFID read rates and customer engagement Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AR Aaron R. Manager Government Administration ### "System is good...customer service is superb" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 12, 2020 The best part of the experience has been customer service. From \[SENSITIVE CONTENT HIDDEN\] and all the others who have recently assisted, the implementation has been easy and seamless. The staff is responsive and goes the extra mile to make sure the customer is pleased. We also are happy with the data we are getting. We started with 10 trucks. We will be implementing the software on the rest of our Fleet. I'd definitely recommend Routeware! Pros The data it provides. From armature counts, to truck weights, and everything between, Routeware has tons of metrics to analyze. It is also easy to use. Cons Preparation. The ideal situation is to have the routes and GIS coordinates recorded before the driver goes out on route, so as to not cause unnecessary waste of time for the operator. This process took several months. Reasons for choosing Routeware Ease of use. Most other programs required an extensive knowledge of GIS. Routeware is very user-friendly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User General Foreman Utilities ### "My Routeware Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 4, 2020 Our experience with Routeware over the recent years has been phenomenal. Everyone from the top down has always been up front about their product and have stood behind it. They have an excellent team. Their support group have been a pleasure to work with and have always responded to our needs immediately and efficiently. We're proud and grateful that they've provided my department with great equipment to help with our daily operation and continue to provide essential service to our community. Pros It is very easy to use. The software provides many key features in managing your daily operation very effectively. It's very efficient and cost effective as well. Cons We have run into some data issues of reading RFID tags and/or connection issues of sending or capturing data to and from the equipment in the field. However, these are minor issues which were resolved immediately. Other than that, everything else works fine. Reasons for choosing Routeware Importantly was the compatibility with our billing software, AMCS Tower 7.0. Giving us the opportunity to reach out to a list of their customers and getting their feedback was very important. They're located in Oregon which is nearby and the ability to provide us the customer support that we need most. Overall, we felt that the introduction meeting from day 1 went very well and they were able to provide us the answers we were looking for in our previous product. I immediately felt the connection throughout our meeting. I'm happy to have secure an awesome working relationship with this vendor. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Jeremy S. Field Applications Coordinator Government Administration ### "A must have for Solid Waste Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 4, 2020 Pros \-Easy UI for the drivers to use -Available customization for different billing software -Excellent Support Service -Amount of data collected is excellent -Route optimization available through Easy Route -Option to export Route Data to use in other applications -Automatic Pictures when needed Cons \-Out of the box Reports lacking for our needs (Custom reports can be made at extra cost) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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