# SpiraTeam Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is SpiraTeam the right DevOps solution for you? Explore 98 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/85434/SpiraTeam/reviews --- SpiraTeam 4.2 (98) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of SpiraTeam Ease of use 4.0 Customer Service 4.6 ## Pros and Cons in Reviews DB Donna B IT PMO ManagerAutomotive, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “It's very easy to use while also providing 100% Requirement Traceability and can easily be utilized as a product backlog. “ April 23, 2024 PM Peter M Test AnalystFinancial Services, 51 - 200 employeesUsed the software for: More than 2 years. “Integration of any test tool with a business is not easy because the tool forces you to work its way rather than the tool supporting existing processes. “ September 16, 2020 OH Owen H Analyst in Finance and Accounting Food & Beverages, 5,001 - 10,000 employeesUsed the software for: 1-2 years. “Also, I recommend asking Inflectra to add more features in a new release.“ April 14, 2021 MK Martin K Quality Assurance ManagerInformation Technology and Services, 201 - 500 employeesUsed the software for: I used a free trial. “The structure of the requirements is not transferred from DevOps and after grouping the original types are lost.“ February 23, 2021 NG Neethu G Manager, QA and ValidationHospital & Health Care, 11 - 50 employeesUsed the software for: More than 2 years. “I have been using this product for almost 10years for my quality team.“ April 7, 2021 NP Neil P PresidentComputer Software, 2 - 10 employeesUsed the software for: 6-12 months. “Some names of fields seem contrived and not everything is in the expected place. But these will be transient problems.“ October 6, 2020 PM Peter M Test AnalystFinancial Services, 51 - 200 employeesUsed the software for: More than 2 years. “SpiraTeam is flexible enough to be used differently for each project.“ September 16, 2020 ## Showing most helpful reviews Showing 1-25 of 98 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Aaron W. Internal Business Improvement Consultant (Senior Business Analyst) Insurance Used the software for: Less than 6 months ### "SpiraTeam gives visibility to the work getting done!" October 16, 2018 4.0 My company purchase this and said "here, figure out how to use this for your project". It took be a couple of hours to put all the pieces together. It is rather intuitive and user friendly. I was able to guide the team into how we intend to use the tool to develop our software product. It was easy to get the team engaged in using SpiraTeam. Pros I like that we can see the work move across the Planning (Kanban) Board so it gives great visibility to the entire team of the work that is being done. It is great for agile approach to software development. It provides great integration from Requirement to Development to Testing to Completed. Cons The toughest part of using this new tool was to determine at what level to put the requirements into the system. As we were transitioning to agile at the same time we determined to put features into the tool as requirements and write user stories for each feature. It worked well. My team experienced some clunkiness, but I believe it was the way we had the tool configured as opposed to the tool itself. We changed the permissions on a couple of roles (BA, Developer) and it worked much better. We also changed some of the default workflows to make it work better. Review Source DB Donna B. IT PMO Manager Automotive Used the software for: 2+ years ### "#1 Product for Testing, Requirements Traceability and Defect Tracking" April 23, 2024 5.0 Our team brought SpiraTeam on-prem 7 years ago from a SaaS product. We are able to save files that may contain server or employee sensitive information. Product is used globally from business users to full development teams. No complaints with the exception of offering a broader offering of reports. Fantastic customer service - the \[sensitive content hidden\] himself has joined discussions to ensure we are pleased with the product and is open to any recommendations. Pros It's very easy to use while also providing 100% Requirement Traceability and can easily be utilized as a product backlog. Teams benefit from being able to track issues not associated with specific tests. Artifacts can be linked to each other with one-click. Resource assignments easily displayed. Customizable drop-down fields and customizable workflows. Cons The need to have XML experience to customize the default reports. Vendor provided upload file works very well but could use some updating. Alternatives considered [Jira](https://www.capterra.com/p/19319/JIRA/) Reason for choosing SpiraTeam The price of Jira was much higher, the functionality was confusing and required a much more rigid workflow. Review Source Daniel T. Architect IT Information Technology and Services Used the software for: 6-12 months ### "A complete vision of the projects" November 21, 2016 3.0 I was used SpiraTeam in some projects. Our work with the application was right, but our experience with it, is like a fixed application with a strongest modulation of the project process. The UI, is not very friendly with a complex form to work on it. Is true, that you can add any document, requirement, task or other in each moment, but you cannot change the flow of the project. In action it is maddening because you has not clarity of the steps to do with the different parts of the project. But, if you have a big project with many people that need to interact (for example, you need to follow the status of the tasks and the test cases by developer) it is your project application. Pros The application can modify to adapt the workflow to your needs (based on a complex workflow). The document management is very good. You can change a part of UI (colors, logos, etc.). You can do a personal dashboard with your heat points. This could help you to focus your most important points. Cons In my personal opinion, the application needs a guidance or a screen that can show the flow process to make more easy the entry of the project elements. Review Source Response from Inflectra November 21, 2016 Thanks for the feedback. We are adding a new user onboarding wizard into SpiraTeam to guide a new user through the project management process that is enabled in SpiraTeam. We're not sure which version Daniel used, but v5.0 has a completely overhauled user interface which our users are loving. DR Dusan R. Test manager Banking Used the software for: 2+ years ### "Spira test manager review" November 21, 2023 5.0 Great help for test management, bug management, reporting. Pros ISTQB theory is implemented in Spira. Easy to use in different categories. A lot of opportunities for project management. Cons There are no big problems but I have to mention better connection with Jira, full range of services to be implemented in both directions. Reason for choosing SpiraTeam Compact tool with a lot of possibilities. Easy to use by administrators and users. Easy to learn to use it. Connection with other tools ticket management, test tools,... Switched from [Bugzilla](https://www.capterra.com/p/119057/Bugzilla/) Group decision. Bank is a member of the OTP group. Review Source JD Juan D. Test Engineer Information Technology and Services Used the software for: 2+ years ### "Capitec Bank Feedback" August 1, 2019 5.0 Most excellent, brings our Business and testing together in understanding the req. Pros The Software made Automation easier. Integration easy, total revolutionary product. Very powerful tool if used as designed. Cons Users. Misunderstanding the designed use compared to their personal opinion. Alternatives considered [TestRail](https://www.capterra.com/p/128204/TestRail/) Reason for choosing SpiraTeam Brings all the elements of Testing together. One time shoe shine. Review Source Erin E. Senior QA Analyst Information Technology and Services Used the software for: 1-2 years ### "Great Tool For The Entire Project Life Cycle" December 23, 2015 5.0 We have been using SpiraTeam within our organization for quite a few years. SpiraTeam is very easy to use, and is a great way to help track, maintain and troubleshoot an entire project, from the planning stages, to implementation, to enhancement requests and software bug and defect resolution. I would recommend SpiraTeam to any organization looking for a straightforward, easy to use tool. Pros Pros: Easy to use Versatile Tracks multiple project points Cons Cons: Cannot easily move artifacts from one project to another. Review Source Brian K. Quality Assurance Specialist Paper & Forest Products Used the software for: ### "Great affordable Project Lifecycle Management tool!" August 28, 2014 4.0 My team and I have been using SpiraTeam for over a year now. We continue to be impressed by how customizable the product is. The ability to create custom workflows for Requirements and Incidents really allows us to make this product conform to our companies methodology. We aren't forced to follow a rigid methodology (Pure waterfall or Scrum). We can configure the application to follow our specific needs. Pros \-Hosted solution, no infrastructure to worry about, Inflectra handles the backups, upgrades, servers, etc -Customizable workflows -Easy to learn UI -Plug-in for integration with our Automated Testing tool -Plug-in for Visual Studio Cons \-At times it can be a little slow when loading new pages, not huge lag but enough to be annoying -The out of the box reports aren't the best and creating custom reports is challenging Review Source iain K. Development Manager Used the software for: ### "I'm a big fan of the application" September 25, 2014 5.0 I'm a big fan of the application. I manage the testing team for an IS department and was unhappy with the existing tools we had, so I evaluated a number of tools to replace what we used. The outcome put SpiraTest in the top 5. After using the free trial for a few weeks I was sold. Pros \+ Excellent price: + Mature tool: + Good integration: + Good support: Cons SLA support for hosting: As I work for a big company , there’s a demand for 24hour support and clear SLAs. Inflectra don’t provide that level of cover. That said, I’ve not had any problems in the 9 months I have used the tool. Review Source Jim R. Information Technology and Services Used the software for: ### "Best Value Alternative to the Big Bloated Beasts" January 30, 2015 5.0 This is a great suite for managing the application development life cycle. Very competitive in features and functions. This suite is just as good, if not better than IBM's or HP's suites. I've now worked with all three and can easily recommend this for all but the most complex and complicated organizations. I'm using the SaaS version and it works great. Gartner positions this in the niche-players section of its magic quadrant when it should be in the Leaders section, far above and to the right of the others! Pros Functionality Reasonable Documentation Customer Service Pricing Cons None discovered yet Review Source Silvin B. Vice President Outsourcing/Offshoring Used the software for: ### "User Experience" October 2, 2014 3.0 The functionality are ideal to work with in a typical agile project management environment Pros Project Requirements management works okay Cons The Planning board is not efficient in terms of task management Review Source D Doug Used the software for: ### "SpiraTeam an easy implementation and Great Customer Support" March 5, 2014 4.0 As a QA Manager I've worked with many defect tracking systems and ALM tools including TFS and HP QC\\ALM. SpiraTeam is quick to implement and easy to work with. The key is mapping out your hierarchy and workflows for the project or all your projects if you're creating a template. This makes creating future projects a snap. The ease and flexibility of creating a custom Issue workflow was also key to a quick implementation. SpiraTeam has good basic functionality covering the different SDLC artifacts Issues, Requirements, Test Management, Releases, etc... There may be some features higher tiered ALM tools may have, but if they're not must haves for your team then SpiraTeam is the way to go. I've worked with the Inflectra Support team on easy and very complex issues. They've been very responsive on their communication and followups. They're always a joy to work with. Pros Easy and Quick Implementation Ease of use througout Pricing Good overall functionality across the board for all SDLC Artifacts, not just Defect Tracking Integration to third party software Great Customer Support Importing of artifacts is easy Cons Limited flexibility of controlling location of the fields on each screen Reports are a bit cumbersome Making Global Changes that would impact multiple projects in progress Linking Artifacts across projects for cross functionality Review Source WK Walter K. Engineering Consultant Military Used the software for: 2+ years ### "SpiraTeam Review" December 14, 2016 4.0 I am an engineering contractor performing both SW development and SW qa work. I have convinced my last 3 employers to use Spirateam to help with project management and automation testing. Pros 1) great value for the money 2) flexibility 3) can help track all aspects of a project Cons I am still on version 4, so it may be that some of these are handled by v5 1) not tied in well enough with build systems 2) no test scheduling support supplied for linux systems 3) no simple way to tell which automated hosts are currently being used for automated testing. Should be some GUI screen that provides a single look at whats being scheduled and to what host. Review Source JL Jennifer L. QA Group Lead Used the software for: ### "SPIRA Review" December 13, 2013 3.0 We have been using Spira for a number of years now overall find it very good for our needs. Pros: - Easy to track Test Cases and Releases - Easy to track Test Cases against Requirements - Reporting is straightforward and easy to follow - The Support team is always very quick in responding to our queries - The ability to copy test cases from project to project is a huge benefit to us - Export and Import add on for Word is a great tool that has been used by a number of our teams Cons: - We have had some issues where test cases have been deleted by accident and the roll back functionality did not quite work to revert them - now if this happens I generally revert directly through the database which is not ideal - Although there is a History tab this does not quite suit us for versioning our test cases - it would be great if there was proper versioning of test cases so you don't have to duplicate them - sometimes the front end gets a bit confused and we start seeing duplicate folders and test cases which can cause confusion and filter sometimes doesn't work correctly Overall the product is easy to use once you understand how everything links together. As with all tools there are some things we would change to make it more useful for ourselves. But the system has been a huge benefit to us from managing our test cases through the QA lifecycle. Review Source wM waleed M. Team Leader Used the software for: ### "Good web based tool" February 14, 2010 4.0 VERY good for its price ! Pros Very good clean work . Having planing + test cases tracking + issue tracking in one integrated solution is great. It worth every penny of its price. Cons Requirements ,and Releases features are fair. Test Cases and Runs features are very good. Incidents features are good. Tasks features are only basic. Some suggestions:- 1-Need to enable multiple resources assignment for tasks. 2-It will be great to submit time in a weekly time sheet view. with resource tasks as rows and days as columns. 3- It will be nice to enable the user to choose a distinct color for each status in the incidents workflow definition. so he/she can easily recognize it in the grid. 4- In the Requirement screens, it will be nice to make the colored inductors for testing and tasks "click-able" linking to the corresponding test cases or tasks Review Source PH Pascal H. project manager Used the software for: ### "Good mid range ALM-software for a good price" March 30, 2010 4.0 good software covering a lot of functions for a good price Pros Very quick und friendly support with honest and competent answers. Interesting price. Important ALM-function are covered Cons However we miss some specific functions. Therefore we need workarounds or specific implementations: Cross-project associations or copy function for custom properties Render different attachments format (without coping them as image in the description field) in a HTML report Ability to change or add custom report Copying configuration between different installations Data migration from (other than the 4 supported tools) third party software with attachments Disabling not always used mandatory fields (planed effort) in the different asp pages Review Source RC Riccardo C. Test Engineer Oil & Energy Used the software for: 1-2 years ### "Spira review" March 18, 2020 4.0 Pros the feauture i like mosto are remote launch, easy to duplicate project structure Cons it's difficult tu upgrade the version. It will be appreciate a automate tool for version update Review Source Response from Inflectra March 20, 2020 Hi Riccardo, Thanks for the review. Sorry to hear about the difficulties you have run into upgrading your version. We released a completely new upgrading system in v6.0 last year, I'm not sure if you have tried that version? We have made continual improvements to the ease of use of the application itself and the upgrading tools in v6.0 and later. RW Russell W. test engineer Used the software for: ### "WASTE OF TIME AND WORSE, "MONEY"" January 8, 2014 1.0 I can expect better from a open source project, and that would be free. This is quite literally the most dysfunctional piece of software that I have ever had to deal with. API is buggy, bulky, and non-intuitive. Copy then paste is broken Custom properties are very limited no reporting tools to search test runs based off of custom properties Vs permutations of properties.. etc..... etc. Your better off implementing your own MySQL database with it's own web front end. Review Source Response from Inflectra January 8, 2014 We're sorry that Russell doesn't like SpiraTeam, however we're surprised by his comments because his company has been using it for the past 4 years and renewed it as recently as 3 days ago (January 4th, 2014). We recommend customers take a trial version and try it out for themselves... BO Bill O. CRM Manager Used the software for: ### "I would reccomend this product to anyone who needs to manage a project with test cases." June 5, 2009 4.0 I would reccomend this product to anyone who needs to manage a project with test cases and requirements. Pros The product does an outstanding job on collecting the information needed to manage projects both large and small. The application has a good road map for future enhancements and helps me manage my projects without the normal amount of effort. Cons The screens could use some user inferface enhancements to make it easier to navigate. The filters, although useful, can confuse you as to what you are seeing. Many time I think I'm missing data to only find that the system ha me in a filter. Review Source AJ Amanda J. Director Used the software for: ### "Excellent product " January 18, 2015 4.0 Overall SpiraTeam is an excellent product, very easy to use and testers love the set up. I have been setting it up onsite for a major client and showing their test team how to use the product. As well as the set up, I am also hooking it up to Rapise to get automated testing in place for a continuous deployment solution. There have been one or two issues, however, the Inflectra support team are very, very quick to help and resolve any problems, and they also readily implement change suggestions if you come up with something that would be useful. Note: Make sure you take a full back up before updating to newer versions if running on a local server. Review Source RS Rahul S. Senior Test Consultant Used the software for: ### "Excellent Value for Money, replacement for QC" July 16, 2009 5.0 It can still improve with additional features such as mutiple copy paste, more stable build for IE 8 users. But an excellent buy for this price. Reliable and well priced tool. Pros We have used this tool for organisation of 50 users and it has worked perfectly. It has got all the features which a Test and Defect management tools should have. Cons Its not very stable on new IE 8. Need to have some more basic feature to improve usability and speed of writing, designing Test Scripts. Review Source Response from Inflectra March 3, 2010 The mentioned issue with IE8 was addressed many versions ago (v2.2+). SL Sundaranatarajan L. Consultant Used the software for: ### "Wondeful Product" March 23, 2012 4.0 Certainly very well suited product for the entire life cycle. Pros 1\. Feature rich product 2. Excellent support even during the weekends 3. Very good integration facilities offerd Cons 1\. Workflow support for requirements, test cases, test step etc similar to incident will be useful. This will allow differentiaing the requester and reviewer. 2. EA Integration does not have support for TAG values 3. Good if the product can support copying custom properties and list across projects. Review Source BG Boris G. QA Director Used the software for: ### "SpiraTeam " March 11, 2015 3.0 Pros: Great integration story with variety of third party tools. Strong customization capabilities Availability of all key components Cons: Reports don't have enough graphical representations. Limited and not very intuitive customization of the reports. Some painful flows in the integration with very popular tool on the market: Jira. Review Source Response from Inflectra March 11, 2015 Thanks for the feedback, we are aware of the JIRA integration piece and we are going to be releasing a direct cloud connect option in the very near future for customers where both tools are cloud-based. OR Obaidur R. Sr. QA analyst Used the software for: ### "Can't beat the awesome customer support" December 28, 2011 4.0 i would highly recommend this product as QA/ requirement management tool. Pros Inflectra customer support team provides the best customer support in the software industry. It is simply uncompareable. Can't thank Mike and Adam enoguh for their support. The team is very rich in knowledge and can answer or solve any problem that i come accross. Cons Sometime upgrade and patch installation is bit confusing. Review Source MK Marcus K. VP of Engineering Used the software for: ### "SpiraTeam Review" March 2, 2011 5.0 So far, we would highly recommend the product and the company. It is a great light-weight alternative to HP Quality Center, which we also evaluated. Pros Product is lightweight, flexible, feature-rich, responsive. Company has good documentation and provides excellent customer support. Reasonable pricing. Cons Only a few very minor issues so far, but nothing worth reporting. Review Source SC Sharon C. QA Engineer Used the software for: ### "Excellent support" June 25, 2010 3.0 Have just started using and it seems good thus far. Will have to use it some more before I can actually recommend it. Pros Just started using the tool and pretty easy. Had wueations and got immediate response form support staff- A nice person called Mike. Cons Too bad it does not have copy features for workflows etc from 1 project to another. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.