# ShowClix Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ShowClix the right Ticketing solution for you? Explore 20 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/82542/Easy-To-Use-Ticketing-Software/reviews --- ShowClix 4 (20) [View alternatives](https://www.capterra.com/p/82542/Easy-To-Use-Ticketing-Software/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of ShowClix Ease of use 4.2 Customer Service 4.3 ## Pros and Cons in Reviews MW Monica W Director of MarketingPublishing, 51 - 200 employeesUsed the software for: More than 2 years. “We have vetted other ticketing systems over the years, but find that ShowClix is user friendly, customizable for our needs and provides good reporting options.“ August 26, 2025 PK Pam K Global Director of Business DevelopmentHospitality, 201 - 500 employeesUsed the software for: More than 2 years. “Easy to navigate and has aspects that allow marketing within the system. “ July 31, 2025 ## Showing most helpful reviews Showing 1-20 of 20 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Eric C. Executive Director Performing Arts Used the software for: 2+ years ### "ShowClix makes it easy" December 15, 2021 4.0 We're a newer 1,000+ seat venue and have been with ShowClix for about 5 years. Our experience with ShowClix has been nothing but excellent. We signed on with ShowClix one month into sales of our first-ever event under new management, midway through public ticket sales for the event, our ticketing solution went bankrupt and "signed-off" unexpectedly. The ShowClix sales & support teams beyond exceeded all of our expectations getting us set up. Account sign-up and training was a breeze. The support team helped us non-stop to transition into the new system, even moving over all of our sales from our previous system seamlessly so at the venue, we scanned everyone in under one system. Since then, event ticketing hasn't changed. ShowClix continues to impress, even through the pandemic. We couldn't do what we do without them and their team. Pros Forward-thinking company with great support staff. Their team truly cares about the success of your events and feels like an extension of your own team. Would highly recommend them to anyone looking at ticketed events. Lots of features for a great price. Cons The product comes "out of the box" with more features than you think you could ever need, but the development of newly requested features tends to be slower than desired. Reason for choosing ShowClix Best bang-for-buck, still a smaller company that feels "human" -- you can have a conversation with them, they know who you are when you call in, and you feel like a priority when working with them. Review Source VL Vicki L. Retired Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "ShowClix Review" August 6, 2025 5.0 Very good customer service and willingness to help us utilize all the software's capabilities - for several years (but no longer), we had a dedicated support person who went out of his way to help us. Pros Capacity to provide what we need in ticketing software; support staff; ease of use in setting up events Cons The delay in receiving funds - 10 days is a very long time to hold funds. This might someday be the reason we secure a different provider. Switched from [Givecloud](https://www.capterra.com/p/250830/Givecloud/) It was not robust enough for the organization's needs. Review Source Response from Leap Event Technology September 5, 2025 We appreciate you taking the time to share your thoughts! If there’s anything we can do to enhance your experience, we’re happy to help! LR Leticia R. Manager Government Relations Used the software for: Less than 6 months ### "Horrendous experience" December 2, 2022 1.0 Very negative Pros Nothing. It is a bad application and a scam business. Fees are extremely expensive and there is no customer service that is helpful Cons Everything is absolutely terrible but mostly Customer service, which is none or absent. Review Source PK Pam K. Global Director of Business Development Hospitality Used the software for: 2+ years ### "ShowClix Ticketing" July 31, 2025 5.0 ShowClix is a good, mid-level ticketing system for certain types of attractions and are willing to work with you to customize, if they can. Pros ShowClix is a good ticketing system. Easy to navigate and has aspects that allow marketing within the system. You can customize items, which is very helpful. Cons Some of the reporting is antiquated but they are willing to work with you to develop new items that are beneficial to a company, if they have the capability. Switched from [Ingresso](https://www.capterra.com/p/10006724/Ingresso/)[accesso Passport](https://www.capterra.com/p/10006732/accesso-Passport/) Suggestion from industry colleagues and investors. Review Source Response from Leap Event Technology September 5, 2025 So happy to hear that you had a great experience with Leap Event Technology! Our goal is to make event planning as seamless as possible, and your feedback keeps us motivated. Looking forward to supporting your future events! MW Monica W. Director of Marketing Publishing Used the software for: 2+ years ### "Cost Effective and Robust" August 26, 2025 5.0 I have been using the system for our event ticketing for over 10 years. We have vetted other ticketing systems over the years, but find that ShowClix is user friendly, customizable for our needs and provides good reporting options. Pros The system is the most cost effective system I have found, providing low customer fees which actually fund the use of the software for the company. Cons I've been using the system for more than 10 years and can't say there's anything I really don't like about it. Switched from [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Cost - The system was more sophisticated than our needs required. Review Source Response from Leap Event Technology September 5, 2025 Thanks so much for your kind words! We're thrilled to hear that Leap Event Technology helped make your event a success. Providing a seamless experience for you and your attendees is our top priority. If you ever have any feedback or ideas on how we can enhance your experience, we’d love to hear from you. Here’s to many more successful events ahead! MG Maxx G. Co-Owner Entertainment Used the software for: 1-2 years ### "ShowClix is great for small companies" November 4, 2025 4.0 We are a small independent pro wrestling company that only does 4-6 events per year. Our typical venue uses TicketMaster but when we do events on our own we use ShowClix because it saves us and our fans money. Pros Ease of use. System was easy to navigate without any formal training. Very afforadble for a small company. Cons Honestly have not had any issues using the ShowClix platform. Its straigh forward and helps us stay organized for our events. Review Source Response from Leap Event Technology December 8, 2025 Thank you so much for your kind words! We’re delighted to hear that Leap Event Technology played a role in your event’s success. JH Josh H. Owner Retail Used the software for: 2+ years ### "Stubhub but for shows" April 21, 2025 5.0 Used it for years for large events. I would have my e-ticket stored on their app. Pros it is very simple to use and easy to navigate. If you use ticketmaster or stubhub it is very similar in fuction. Cons I never really had any cons of this app or website. I use it on occasion for events. Review Source Response from Leap Event Technology April 22, 2025 Thanks so much for your kind words! Your experience means the world to us. Ray B. General Manager Used the software for: 1-2 years ### "i really liked using showclix to manage our ticketing solution with our traveling show" March 13, 2018 4.0 showclix is great for ticketing sales and management Pros I think the best thing about the software was the ease of use and the ability to setup tickets and tracking for the tickets to measure success Cons I think the biggest hiccup we had with using this software was the price per ticket with fees we were able to find something that was cheaper that achieved the same thing. Review Source SN Sarita N. VIP Concierge DAAP Fashion Show Used the software for: ### "University of Cincinnati DAAP Fashion Show 2010" June 15, 2010 5.0 I loved working with Matt on our event. He was enthusiastic and such a great support to me. All questions and concerns were responded to quickly and with such joy. I think Showclix is very lucky to have him as an account manager. He understands the needs of his client and customers. I look forward to working with Showclix next year on the very large event. We ticketd over 1500 people and everyone was thrilled to have their reservation so easily. Thank you Showclix Pros Excellent ticketing results Exceptional customer service Training for ticketing was easy to understand and communicated thoroughly Any questions were answered promptly Timely deposits sent electronically Reports can be configured in numerous formats - unable to do manually with such large attendance. Ability to focus on VIP guests efficiently Able to block and unblock tickets easily Loved the daily updates -one can use those numbers to plan sales for next year - see if running ahead or behind. Cons Would like a report that shows quickly the tickets sold by price point without having to compute it manually A simply list of all comp tickets by price point on one page Alphabetical reservations by name are good, but several appeared in the wrong spot...probably a programming issue Review Source VR Verified Reviewer Journalist Broadcast Media Used the software for: Less than 6 months ### "Horrible customer care, terrible information on products and services, and irresponsible staff" March 21, 2019 1.0 Does not treat patrons correctly, does not inform or require staff to be informed, rude, and terrible for any event. Pros There is absolutely nothing good about this company or this companies software. Cons Uninformative in every sense of the word. Review Source RR Rich R. Webmaster Used the software for: ### "Quick and Easy with Great Customer Support" January 26, 2010 5.0 I have been highly impressed with Showclix.com since being involved with them. Although this is a fairly new relationship, I have been impressed with the ease of implementation and usability of their software. Their price-point structure is very fair and their customer support (Matt Donnelly) has been terrific. For those of you with little or no online order processing knowledge, I would highly suggest you contact Showclix.com and discuss your needs. This is a great software application that can definitely help you. Pros Set up was extremely simple and easy to implement. Tremendous customer support (Matt Donnelly). Extremely fair price structure for purchasers. Love the feature of sending a purchaser the tickets directly to their email accounts and allowing them to print the tickets out at their own leisure. Cons From a UI perspective, I personally would like more flexibility to have access to code to fully integrate current site's look and feel. Review Source LR Lance R. Owner Used the software for: ### "Showclix" September 18, 2009 5.0 I feel Showclix ticketing system is top notch. I would recommend it to anyone who is holding an event and would like to track their sales. Pros The ticket purchase system is one of the best I have seen. The staff is so helpful and quick with any needs you have. The report section of ticket sales is very helpful to us and we use it on a daily basis. One other thing that was very helpful to us was the fact that Showclix was able to send out an email blast to all our previous customers announcing new shows. Great Networking! And of course Josh is the best! Cons Some clients have complained about the time they have to purchase tickets. It seems that they have been kicked out of the system if they do not make their purchase in a set amount of time. I personally think there is ample time to make a selection and purchase tickets. Review Source RG Rebecca G. Founder & CEO Used the software for: ### "ShowClix can bring your ticketing to a higher, more brand-oriented level!" September 18, 2009 5.0 ShowClix is a wonderful partner for giving an event more punch, personality and customization. The team there will help identify ways to work with the specific needs for any event. And the fees are fair. We'll definately use ShowClix for future events! Pros Since we're a new brand, the more consistency in our branding the better. ShowClix featured our brand so well on our ticketing page, that customers thought that the ticketing page was part of our site. The setup was complete, with design elements in place, in no time at all. Cons Our ticketing process was a bit rushed, given circumstances on our end. As such, training on the system that will surely help optimized working with the features available, wasn't something we paid much attention to mastering. This isn't as much a con as it is an opportunity to incorporate in the future with other events. Review Source DD Diane D. Business Owner Sports Used the software for: Less than 6 months ### "Company Owner" January 11, 2019 1.0 This company scams people out of their money! Be EXTREMELY careful when dealing with them! They DO NOT keep their end of the bargain. Business owners beware!!! Pure thieves!!! They should be ashamed of themselves!!! Eventually I see arrest charges for the hundreds and thousands of dollars they steal from their clients!!! Again, be careful with this company!!! They will scam you!! Pros Nothing!!! There is nothing good about this company! Cons They scam their company from their money! They give you a bunch of hogwash excuses why they won’t pay your money! Review Source JO Jane O. Promotions Director Used the software for: ### "Great Ticketing System w/ Excellent Customer Service!" July 31, 2009 5.0 I highly recommend ShowClix. It's an affordable system with excellent features and even better customer service. Pros The system is very affordable, setup was fast and easy and the customer service is excellent. I've worked with other ticketing companies in the past and my biggest complaint was always the lack of responsiveness to my questions. With ShowClix, I have a dedicated Account Manager that is always available to answer my questions. I work on a lot of events, and I must say, ShowClix has made my job easier. Cons Nothing major that I've seen so far. The one time I did encounter a bug in the system, the issue was solved same day. Review Source CM Crissy M. Systems Manager Used the software for: ### "A great company!" January 27, 2010 4.0 If you are searching for an easy to set up and use ticketing solution I highly recommend ShowClix Pros The program is very user-friendly and the admin site is quite good as well. The customer support team is incredibly helpful and quick to resolve questions and issues. Cons The support team has normal business hours, so weekend issues have to wait until Monday. Review Source IB Ilene B. Marketing Director Used the software for: ### "Fisher's ATV World Reunion Event" September 18, 2009 4.0 I highly recommmend ShowClix. Their product and service surpassed my expectations. Pros The whole ShowClix staff is very accomodating and everything was very easy to set up Cons The pages are a shell, therefore, we couldn't customize some of the wording, etc, on the page Review Source MZ Margaret Z. Chapter Administrater Used the software for: ### "ShowClix as an on-line registration site" September 18, 2009 4.0 Great customer service. Site customization. Easy setup Pros Easy to setup individual Events & Meetings. Good reports of people attending each event. Site can be personalized to look like it's part of my site. Cons Service charge per ticket a little steep. Review Source sV sam V. executive director Used the software for: ### "Sam Veal review of online ticketing co. Showclix" September 18, 2009 4.0 Highly recommend this co. to others Pros Great customer service! excellent operational standards great feedback from purchasers Cons need better ability to output data need better ability to email/newsletter out customers Review Source CM Charlene M. CEO Used the software for: ### "Seamless easy to use up to date technology and more" May 16, 2015 5.0 User Friendly and an Event Organizers dream. Professional and excellent support. Review Source Similar Products Featured ## Related categories [Ticketing](https://www.capterra.com/ticketing-software/)