# Arcoro Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Arcoro the right Applicant Tracking solution for you? Explore 280 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/82529/arcoro/reviews --- Arcoro 4.1 (280) [View alternatives](https://www.capterra.com/p/82529/arcoro/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 23rd, 2026 # Reviews of Arcoro Ease of use 4.0 Customer Service 4.1 ## Pros and Cons in Reviews AS Amber S Business AdministratorBusiness Supplies and Equipment, 201 - 500 employeesUsed the software for: 1-2 years. “Arcoro makes it easy to streamline processes such as onboarding, compliance, and performance tracking.“ March 10, 2026 T L Human Resources DirectorArchitecture & Planning, 51 - 200 employeesUsed the software for: More than 2 years. “So much information had to be entered in multiple different areas because the modules did not link to each other.“ March 20, 2026 Thomas R MGR Technical TrainingInformation Technology and Services, 10,001+ employeesUsed the software for: 6-12 months. “This tool not only offers excellent accessibility and efficiency but has also significantly supported my work area in a professional manner, especially in documentation and legal requirements.“ December 27, 2024 T L Human Resources DirectorArchitecture & Planning, 51 - 200 employeesUsed the software for: More than 2 years. “It is the least back-end user-friendly software I have come across. “ March 20, 2026 TM Tiffany M AdministratorHospital & Health Care, 51 - 200 employeesUsed the software for: 1-2 years. “It is easy to manage, convenient to cross post to numerous sites, and has saved us so much in ad-placement costs!“ October 23, 2025 Deandre Z Assistant HR ManagerHuman Resources, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Arcoro was not able to mimic our current performance evaluation process completely, so we still have to do much of the process manually.“ November 18, 2023 T L Human Resources DirectorArchitecture & Planning, 51 - 200 employeesUsed the software for: More than 2 years. “Learning sessions were much needed and so incredibly helpful.“ March 20, 2026 ML Mario L Administrative AssistantConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “I think from an office-point-of-view, is that we were charged on an annual basis, which didn't really work with us sometimes because we would occasionally have an employee or two who would only work for a few months yet we would not be able to pro-rate our bill.“ February 16, 2024 ## Showing most helpful reviews Showing 1-25 of 280 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ashley D. Office Administrator Used the software for: 1-2 years ### "Easy to use. Basic functions but work well for what my company needs for time tracking purposes. " June 28, 2018 5.0 Pros Works well with many different jobs, job locations, and different cost codes. This software works well on both the admin side and the employee side. It is simple enough for employees to use on their own without much explanation. Cons The field reports section could use some work. I love the ability to write field notes, but sometimes there are errors or delayed notes. Also, if the employee doesn't "log in" to a field note correctly you cannot go back and find it once deleted from notes overall section. However, this is not a deal breaker for the product. Review Source Response from Arcoro June 29, 2018 Hi Ashley, It is good to hear that the straightforward approach of our mobile app has made it easy for your employees to use. Thank you for your review, we love to get feedback from our customers! Debby P. Executive Assistant Construction Used the software for: 2+ years ### "Using BirdDogHR as our primary ATS resource has saved us time and money!" January 12, 2018 5.0 Pros It's easy to navigate throughout the site and it's well organized. The tools are very useful and user friendly. Cons We've had a problem with applicants that apply through Indeed Mobile; their resumes and attachments are not always coming through. If it wasn't a known fact, then some applicants would be overlooked because they "didn't" attach their resume. However, I contact each applicant that has experience for the position they're applying for and ask them to email it to me. Then, once I get their email, I upload it for them. Doing this takes too much time; I've reported it to our account managers and they tell me its a Indeed thing. Review Source Response from Arcoro January 19, 2018 Thanks for your comments. As you mentioned this is an "Indeed thing" so unfortunately we don't have control over it but we will continue to work with Indeed to get a resolution. DE Dee E. HR Director Consumer Goods Used the software for: 2+ years ### "Feels like the programmers are reassigned constantly" July 13, 2022 2.0 Honestly, the system is good in theory. So many options that were abandoned at 80% for something else to built out. While I'm not a fan of difficult, it can be managed fine if the system works right. But we spent too much time building out work arounds. Entire HR meetings were dedicated to dealing with system issues vs. HR strategy. It got to the point my team started shopping systems and presenting me other options to check out. Arcoro is a pseudo enterprise system, trying to be an enterprise system, and being selected due to perceived flexibility. They would do better to just abandon a few modules, and just focus on 3 or 4 key elements and make those super robust and intuitive, then slowly add back features and make sure they work well before getting caught up in the shiny new trendy things. There are a ton of features, but very few of them are easy to use. We've since switched. I kinda feel like the engineers have previously worked on ERPs that were specific to manufacturing, as some of the nuances required similar steps for product loading, building and sales. However, HR people are not ERP Managers, and generally do not come with that type of mindset or skill set since our nature is largely policy, people, management, and engagement. Pros The sales team is actually a pretty awesome group of people, as are the people who handle training. Cons Honestly, for a company with about 150 employees, we had to have a full time administrator handle the HCM. This is not normal for a midsized company. We were never able to really set a program and forget about it, it was constant baby sitting. There would be reports that would run, when it finally loaded it would be empty. We'd call to find out what is up and they'd say "oh, that report hasn't been built out yet." That report would be smack in the middle of runnable reports, and Arcoro had no intention of hiding or making note of which reports are "coming soon." System loading between the three systems (the LMS and Performance pieces weren't even listed in this review as an option to talk about) was not smooth. We were told it would take one day to load, turns out it could take 3 days. So, when trouble shooting issues, it wasn't just finding what was wrong, it could take three days to ensure it didn't load, but the software wouldn't tell us where the critical error was. Report running wasn't easy, making reports was almost impossible. Every part of the system felt like we had to crack a safe by listening to the dial for the right thing to push before we chose the next option. Reason for choosing Arcoro Not sure as it was selected just before I arrived as a consultant, but after dealing with sales people and seeing the demos of other parts of the module, they make it look easy. But it's not... there's always a catch. At first I liked it, but there was too much system degradation that happened quickly. Too many little nuances to keep track of to make reports run right. Example: If I wanted to send out a survey, I had three pre-steps to run to make it happen. Then, if I wanted to send it out again 6 months later, I had to do the same pre-steps, or it would be sent to termed employees. These are not user friendly scenarios, and make daily duties that should be 10 minutes into one hour scenarios, and worse were so difficult that HR was often making mistakes that were hard to avoid, and we looked incompetent to our staff. Review Source Bridget R. Human Resource and Recruitment Manager Construction Used the software for: 1-2 years ### "I have had a very positive experience, and always have all question and concerns handled quickly." January 9, 2018 5.0 This software greatly improved the efficiency of our Recruitment and Onboarding processes, allowed a more universal experience among our multiple divisions. Improved organization, follow through and communication between candidates and hiring managers. Pros Ease of use, ability to format and customize for my specific needs, outstanding customer support and constant updates based on customer feedback. Cons I don't have any true complaints. A few processes feel a bit cumbersome and could be made more streamlined. I would like to see an app rolled out in the near future, as it is not always the easiest to do tasks within the system from a mobile device. Review Source Carolina D. Supervisor Used the software for: 2+ years ### "Effective organization to potential and contracted employees." March 21, 2018 5.0 With this system I have automated every step of the life cycle of employees with the ease of which is an integrated, cloud-based system. Pros What I like about BirdDogHR is offering me a variety of features and services to streamline the tracking of applicants and monitoring performance, and foster collaboration and participation of employees. Cons The downside of this software is that it does not include the module where you can plan an employee compensation. Review Source Ruby C. HR Liasion Construction Used the software for: 1-2 years ### "Life changer!" April 24, 2018 5.0 We used to get hundreds of time cards a week and now I audit and track my guys through this software, I can not recommend it enough! Pros The instant access to the guys time and location. and the maps on the sitehub are a life saver! no more printing 50 maps every morning! Cons Report sorting. there are only predefined sorting options I would like to be able to sort by any field I want. I get around it by downloading them into excel however it would be nice not to have to do that. Review Source Sheila B. Recruiter Mental Health Care Used the software for: 6-12 months ### "BirdDog's sales, training and customer service are top-notch; " January 9, 2018 5.0 Pros The software has made marketing our agency much more effective from a recruiting perspective. The experience of the recruiter, hiring managers and most importantly, the candidates, has been extremely satisfactory. Cons I'd like to see more flexibility and robustness in the reporting functionality of the software. The out-of-the box reports aren't that useful for my needs and I'd like to be able to customize reports without having to download to Excel and manipulate data in that way. Review Source Response from Arcoro January 19, 2018 Thanks for your comments. We have forwarded them to the product management team to review as they are looking at the roadmap. Jorge Y. Assistant Project Manager Construction Used the software for: 1-2 years ### "Excellent time keeping tool." June 25, 2018 5.0 Payroll is simplified. Pros Very easy set up, features are very convenient and precise. Employees enjoy the convenience and payroll becomes a breeze. Cons Not many bad things about this product, perhaps GPS accuracy can be tweak a bit but I thin k that may have deal with devices being used on as well. Review Source Response from Arcoro June 27, 2018 Hey Jorge! Thanks for the review. We love to hear that our services make payroll a much easier process for people. Glad to hear its become a breeze! Steve M. Senior Project Director Used the software for: 2+ years ### "So far, the software has been very effective with very few, if any, issues. " June 18, 2018 4.0 Pros Time is seamlessly imported into our payroll/accounting software which makes payroll a click of a button. Cons Some of the time editing can be tedious. For example, if an entire crew has a time issue, you have to fix each individual separately. Review Source Response from Arcoro June 20, 2018 Hello Steve, We are glad to hear that you are enjoying the ease and simplicity of our software and how much easier it has made your payroll process. Thanks for the review! Chris W. VP, Technology & HR Construction Used the software for: 1-2 years ### "Perfectly fine if you're not wanting much out of your HR software" August 1, 2018 2.0 ACA compliance was the reason we selected it and it did the job. Pros The support teams at InfinityHR are incredibly knowledgeable and helpful. When it comes to the nitty gritty of their system they have a pretty good handle of what you need to do. Cons If you're wanting to do anything beyond their basic setup, it's going to be a real pain. The UI is years behind and creating reports is very time consuming. The UX for data entry and updating is also quite cumbersome and could use some polishing. Overall I was fairly disappointed in the product despite the efforts of their support teams to help. Support is great. Review Source TE Timothy E. HR Director Construction Used the software for: 1-2 years ### "Arcoro - Moving from paper to electronic has never been easier." September 6, 2022 5.0 The relationship with Arcoro has been outstanding. Everyone from sales through Customer Service has been FANTASTIC. They have always been courteous and prompt whenever we have questions. I am one happy user! Pros To have a system that offers all the features and benefits for the price is one of the strengths of Arcoro. The software is extremely intuitive and easy for anyone to use. We have paid for the system with the paper we are not using alone. Cons Is it possible to be in love with a product and not have one thing to complain about? Try Arcoro for yourself and you will see why I do not see or have complaints about this package. Reason for choosing Arcoro ADP is the big boy in the industry and it has to be done their way or you don't need it. Alliance HCM was not interested in partnering with us if we we not going to give them payroll. Bamboo HR did not offer all the things we needed and UKG was VERY Expensive but could certainly give us everything we needed. Review Source GM Grant M. Owner Construction Used the software for: 2+ years ### "Too Expensive" August 6, 2021 5.0 Not too bad; decided to move on because there was no price match per different company. Pros Easy to track employees on jobs per times. Cons Nothing really until my subscription came due and was going to double after paying the same rate for the last 3 years. Review Source MF Mark F. Project Specialist/Designer Construction Used the software for: 2+ years ### "Inefficient and glacial" September 2, 2021 2.0 Pros Mobile phone app is useful and works well event hough the tools available are limited Cons Editing and adding punches to a timesheet is terrible. Updates don't appear on screen until a long time has passed. The software often screws up punches so they overlap. It defaults to the wrong items all the time forcing more edits. Often displays confusing warnings saying it will discard changes even after updating and recalculating. Recalculated and saved changes do not display for 10-15 minutes making it extremely inefficient to verify edits and add punches. Review Source VH Vickie H. Controllet Construction Used the software for: 2+ years ### "Customer Service is very poor" June 9, 2022 1.0 Very poor customer service. Great attention when it is time to give them a check. Otherwise problems are not fixed. Current clocks are no longer going to be supported with no advanced notice. Pros When it worked the company saved money by tracking employees attendance. Cons Customer Service. No warning when the clocks you purchased are no longer going to be supported. Review Source MC Makenna C. Director of HR Oil & Energy Used the software for: Less than 6 months ### "Works in some aspects, definitely not in others." November 17, 2016 3.0 We purchased the ATS, Onboarding and Talent Management modules within BirdDog. One of my biggest concerns when shopping around was trying to find a product that we could use from the time of application through review periods without a lot of extra work. Our salesman, Sean assured us that these products would work together. Upon implementation we discovered that these products in fact DO NOT speak to one another. The talent management module is essentially a completely different product. You have to enter information separately in order to add an employee to this system. And on top of that, it has way to many functions for which to choose from. If I simply want to send an evaluation I have to click through a million boxes. It's probably easier for me to take the time to email someone an evaluation then it is to click through the options. I appreciate that they were trying to be thorough, but something user friendly was more of what we were looking for. We also had trouble with the functionality in the onboarding piece. I find it frustrating that after an employee submits their paperwork, they have no access in coming back to make a change. We are a company trying to be as green as possible. When I asked what an employee should do if they need to change their w-4 deductions or direct deposit information, I was informed that we would need to print the document in order to submit it to our payroll department. This is defeating the very purpose of implementing the program. This was supposed to eliminate the need for extra paperwork. Other snags we have run into involve the reporting features within the ATS. They do not always populate after you have entered dates. We have also run into issues with scheduling. The system has sent out wrong dates and times for different interviews causing major confusion and scrambling on our end when a candidate shows up unexpectedly. We loved our implementation specialist, My rep, but are very disappointed in our salesman. There are functions we have enjoyed, but this may not be the system we were looking for. Review Source Response from Arcoro November 18, 2016 We appreciate your feedback about our product, service and personnel. Customer satisfaction is very important to us therefore your concerns have been escalated to multiple VPs. We’ve also reached out to schedule a call with your team so we can put a plan in place to improve your experience. VR Verified Reviewer HR Manager Construction Used the software for: Less than 6 months ### "More Time Spent on Development and Customer Service" June 16, 2023 2.0 There is a lot of potential, but I would not recommend this as a solution to anyone. Pros The software has potential but is not ready to be marketed. Cons Their customer service is terrible. The response time is terrible, so hopefully you do not have issues as you are trying to process payroll. Their settings are very black and white. If you want something excluded you have to exclude all options. Their time-rounding features sound great in theory but do not work reliably. There is a lot of time spent making sure that time is entered correctly. At this point, I don't think we will ever be able to retire paper timesheets as the entry is not trustworthy. Review Source KT Krystal T. President Construction Used the software for: 2+ years ### "terrible policies on refunds" May 10, 2022 1.0 Cons we used it for years. paid for a brand new yearly plan of over $3,000 only to find a month later that our hornets do not work any longer because they are out dated 2-3g. Exaktime should have made us aware of this before they renewed our policy. Told us only thing we could do is buy new hardware. Refused to refund our $.. WOULD NEVER TREAT A CUSTOMER LIKE THIS.. Review Source JS Jordan S. Director of Operations Human Resources Used the software for: 6-12 months ### "Arcoro - BirdDog HR" March 10, 2021 1.0 We have had a horrible time with Arcoro from the beginning. We were sold a service that was not available for us and forced to purchase more features. Onboarding went well but since then Customer service has been horrible. You have to email at least 2 times to get a response and they rarely have the answers you are looking for. I have used multiple ATS and HRIS systems and have never experienced a product or support team like this. Pros Price point, but now wish we spent a little more to have a working platform and support. Cons Customer Support and the product itself. The product features rarely work and are not user friendly in the slightest. Review Source Response from Arcoro March 18, 2021 We are sorry that your experience hasn't been what you expected it to be. Arcoro has a strong focus on customer success and satisfaction. Your account manager will reach out to discuss options. SH Shana H. Office Manager Construction Used the software for: 2+ years ### "The updates have been better, and faster. This makes payroll a lot easier and keeps employees honest" June 26, 2018 5.0 Pros I like that you are able to leave comments on the actual timecards, it saves a lot of time from the field notes. I also like that you can see where the employees are clocking in and out from. I wish it would automatically ask them .. "Why are you clocking in here outside of the geotracker" so that they have to answer or say it was a mistake and they meant to clock out earlier. I also like all the different security settings. Cons The part that I least like about it is that when I am adjusting the time records, it can be very slow. Also, there are way too many report options and it is hard to figure out the right one you want and it takes too long. Review Source Response from Arcoro June 29, 2018 Hello Shana, Thank you for your review. We are constantly working to make updates to our services so that we can better serve our customers so we are glad to hear that you have been enjoying some of our latest updates. VR Verified Reviewer Payroll Manager Construction Used the software for: 6-12 months ### "ExakTime Review" October 25, 2018 3.0 Pros The GPS pin function was the best part of this software; you knew when an employee was at a specific location and for how long. Cons The reports in ExakTime are not excel friendly at all, and they cannot be customized in any way. Reports are cookie cutter and not flexible. Review Source Response from Arcoro October 31, 2018 Hello! Thank you for your review on our Geotrakker feature. We set out to make tracking the location of the time punches of the employees as accurate as possible so that you in the office would have all the information you could need. We are glad to hear that it is working as designed and it has made tracking your employees easier LM Lindsay M. Office Manager Construction Used the software for: 2+ years ### "We've used the hornets and the mobile app and both are great!" August 8, 2017 5.0 Speeds up payroll. Pros Time Summit is pretty easy to use and it has really helped speed up the payroll process. Each employee clocks in themselves on their iPhone/iPad and I really love the GeoFence option that shows where they clocked in/out. The customer service is AMAZING. I've had to call a few times and the help is always outstanding. Cons Setup for the mobile app requires some work on the office end. I wish the setup code didn't change so frequently. I also wish the verification email didn't expire so quickly. I have to constantly resend the verification emails to employees. I'm not a huge fan of the new internet based Time Summit. It doesn't save/update well and I have to click Save a few times and then switch to another employee for it to calculate correctly. Review Source MB Michael B. President Construction Used the software for: 2+ years ### "ExakTime Reivew" March 30, 2017 5.0 We have been using the ExakTime system for a number of years. Our old way of keeping time records was having the guys write their daily times on timecards. At the end of our two week payroll, I would have to add up all the hours, which was very time consuming. Besides that, I felt like most of the guys were rounding their times to the next 15 minutes each way in their favor. By using the new system of ExakTime, we have reduced the amount of "fluff" time on each of our employees times. Another huge aspect of this system that we benefit from is for our Time and Material jobs. Its very easy to run a report at the end of the job and tally the exact time we spent on that particular job. I love the new upgrade with having our own website to log onto from any computer, tablet or mobile device. I'd recommend, and have, this software to anyone in the construction field! Pros Easy to use Cons The old system was slow running on my computer. Review Source RB Rick B. Employee Construction Used the software for: Less than 6 months ### "No Tracking " November 22, 2022 1.0 I do not like the fact that I have to manually input all of the information, including where I am where I was and when. I wanted an app that would track my whereabouts all day long. Pros Sends hours direct to the office for easy input Cons I have to type in all of the information addresses every time I get to a new site.This app does not track all of your movements. I might as well just type everything up that I do in a day and send it in. Review Source SH Shana H. Office Manager Construction Used the software for: 2+ years ### "I love ExakTime, it takes a bit off of my work load!" August 15, 2017 5.0 Not having to change hours to decimals by myself! Pros I love viewing the reports, and how each paycheck is already set to our pay period. I also like the field notes area, I wish we could save the field notes, and when they are accidently deleted, to be able to retrieve them some how. Cons When I am creating a location and need to add a cost code that's not already in the system, it is a pain to have to back out of the location and go in to the cost code page, I wish I could add a cost code on the fly while creating a new job location! I would also like to delete and clean up old cost codes I wont use again, instead of just making them inactive. Review Source VR Verified Reviewer Personal Assistant to CEO Construction Used the software for: 2+ years ### "Does exactly what it should." June 21, 2018 5.0 Pros I haven't had any issues and all of the features work without trouble. The ExakTime team was helpful and quick with implementation. Cons I don't know of much negative to say. The price is right for what it is and it works well. I suppose it could use a more modern looking UI. Review Source Response from Arcoro June 25, 2018 Hello, Thank you for your review! We are glad to hear that you are enjoying your experience and that the features are making your time tracking easier. Similar Products Featured ## Related categories [Benefits Administration](https://www.capterra.com/benefits-administration-software/)[Applicant Tracking](https://www.capterra.com/applicant-tracking-software/)[Onboarding](https://www.capterra.com/onboarding-software/)