# Page 2 | Dynatrace Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Dynatrace the right Website Monitoring solution for you? Explore 83 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/81932/Dynatrace/reviews --- Dynatrace 4.6 (83) [View alternatives](https://www.capterra.com/p/81932/Dynatrace/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 23rd, 2026 # Page 2 - Reviews of Dynatrace ## Showing most helpful reviews Showing 26-50 of 83 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Business Partner Renewables & Environment Used the software for: 1-2 years ### "Très bon outil mais dégradation du support" December 17, 2025 4.0 Pros J'aime beaucoup cet outil, je le trouve très performant. Le système d'alertes est très efficace, les analyses d'incident peuvent être très poussées. Cons Je vois un nette dégradation dans le support. L'année passé, j'étais bluffée de l'efficacité du support et trouvais systématiquement réponses à mes blocages. Maintenant, je passe des heures à expliquer et réexpliquer mes problème, à un, deux, trois différentes personnes du support, sans aucun résultat ! Review Source VR Verified Reviewer Implementation Engineer Computer Software Used the software for: 6-12 months ### "Dynatrace, si tienes errores lo encuentras" August 2, 2025 4.0 Fue muy buena herramienta para identificación de errores y analisis de desempeño de los ambientes, la recomiendo. Pros Me encanta la interface de usuario final, el mapeo de errores y los reportes tipo dashboards del comportamiento del ambiente Cons la curva de aprendizaje es larga, el soporte tecnico y atencion al usuario es lento. Algunas de las configuraciones como el manejo de alertas vuelve tediosa la configuración. Review Source MA Moustafa A. IT Manager Maritime Used the software for: 1-2 years ### "Dynatrace Review: A comprehensive, AI-Powered APM solution for Modern Enterprises" January 10, 2025 5.0 Dynatrace is a powerhouse in the APM space as it's offering automation, scalability and intelligence. The long-term benefits in terms of operational efficiency and reliability make it a worthwhile investment for the enterprise which are committed to achieve excellence in application performance and digital transformation. Pros What I liked the most about Dynatrace is its being a robust and intelligent platform for monitoring and optimizing application performance, infrastructure and user experience. Dynatrace is excellent with its AI engine, the engine that automates the RCA (root cause analysis), as it can replace the traditional monitoring tools by being able to identify and prioritize the real problems, offering actionable insights without requiring manual interventions. Also, the End-to-End observability is capable of covering applications, microservices and networks. The platform's OneAgent tech is simplifying the development by automatically discovering and instrumenting all components in the environment. Cons While Dynatrace provide an immense value, by I think the pricing model can be improved as we saw the cost quickly scale in environments with large number of monitored entities. Also, there are occasional limitations in tailoring specific metrics or visualizations to unique use cases. Review Source NB Necko B. Software engineer Automotive Used the software for: 1-2 years ### "Software engineer " March 21, 2025 5.0 Dynatrace has been a game-changer for monitoring and optimizing application performance. Pros Dynatrace provides comprehensive full-stack monitoring with AI-driven insights, making it easy to detect and resolve performance issues. Cons The pricing can be on the higher side, especially for smaller teams or businesses. Review Source AT Alejandra T. BU Hybrid IT Regional Sales Manager Computer & Network Security Used the software for: 2+ years ### "Very Good tool to evalute End-user experience in your own App" March 7, 2025 5.0 The software is easy to implement and use, with very good features related to evaluate performance in different aspects or components. It is easy to see root causes in problems. You can be sure of End-User experience with the Application you are monitoring with it. Pros The App offers very good feedback about Applications Performance, with excelente diagnosis about issues that may impact in its performance. Cons Sometimes it is required to manually implement some integrations because of lack of APIs, mainly in old Applications or old technologies. Review Source Jasmin C. Software developer Human Resources Used the software for: 6-12 months ### "Solid Tool but not appropriate for small teams" April 11, 2025 3.0 Overall it's a decent observability tool that helps us catch performance issues before they became problems. It does what it says, but you have to invest time upfront to really get the most out of it. Support was ok, not great. Pros The dashboards are really easy to customize and give a good overview of our system's health. The AI-driven alerts saved us a lot of time when it came to root cause analysis. It integrates well with our cloud env too. Cons Licensing is get confusing and feels expensive for small teams. Some of the UI sections lag a bit, and the learning curve for advanced features is steeper than expected. The documentation could be clearer in places. Review Source TZ Tony Z. Infrastructure and Security Engineer Facilities Services Used the software for: 2+ years ### "Powerful Observability Platform" May 21, 2025 4.0 My overall experience with Dynatrace has been very positive. It’s a robust observability platform that provided deep insights across our entire tech stack. Pros I especially appreciated its Smartscape topology and Davis AI engine, which made it easy to identify root causes quickly and visualize complex application dependencies in real time. Cons While Dynatrace is a powerful platform, it can be quite complex to configure initially, especially in large-scale or hybrid environments. Review Source DT Dharmendra T. Technical lead Computer Software Used the software for: 2+ years ### "Dynatrace apm monitoring " February 9, 2025 5.0 It is one of the industry leading tool in apm space Pros Ease of deployment and monitoring capabilities Cons The feature and new technology to monitor Review Source RR Rajesh R. Software Developer Lead Specialist Information Technology and Services Used the software for: Less than 6 months ### "Best monitoring and dashboard board " April 2, 2025 4.0 Overall Dynatrace is very easy to use and very helpful in our daily tasks. It helped us a lot. Pros I like the best about the Dynatrace is it is very easy to setup. We can easily create dashboard and use to monitor them for various types of tasks such as incident management,etc. Cons I didn't find any difficulties while using Dynatrace. Switched from [Jira](https://www.capterra.com/p/19319/JIRA/) Dynatrace is more easy to use as compared to Jira. Review Source RG Robert G. Director Architecture & Planning Used the software for: Less than 6 months ### "Dynatrace or not?" July 21, 2025 5.0 For large organizations operating complex, distributed systems, it's a top-tier solution that dramatically enhances visibility and operational efficiency. Its AI-driven approach reduces alert fatigue, accelerates troubleshooting, and empowers teams to move faster with greater confidence. Pros Davis, Dynatrace's AI engine, automatically detects performance issues and pinpoints root causes—significantly reducing mean time to resolution (MTTR). Cons The cost can scale quickly depending on the number of hosts, services, and add-ons used. It’s best suited for enterprises with the budget and scale to match. Review Source MM Makai M. Admin Computer Software Used the software for: 6-12 months ### "The future of observability" April 7, 2025 5.0 It’s an amazing product and has helped make outages a thing of the past. Pros Dynatrace makes it seemless to monitor application performance and stay ahead of outages. Cons Setup requires some handholding by implementation resources - but overall great experience. Review Source LC Lance C. Solution Architect Information Technology and Services Used the software for: 6-12 months ### "Nice features and good customer service" May 18, 2025 5.0 Pros Real-time monitoring and threat detection. Dev ops functionality. Energy usage monitoring for ESG reporting. Cons It is challenging to explain how it works and the features to non-IT and non-cybersecurity stakeholders. Review Source SF Shani F. Project manager Accounting Used the software for: I used a free trial ### "Excellent customer service" August 4, 2025 5.0 Pros This is a very useful software. Easy to use and very fast, almost no glitches. I am very, very satisfied with it. Cons They have very fast and professional customer service. Everything is very easy to use. I am very happy Review Source JE Joao E. CDTO Restaurants Used the software for: Less than 6 months ### "Out of the box amazing experience" April 15, 2025 4.0 My experience is more that positive. Using this, we were able to identify problems that we may have take a tremendous time to find out without. Pros This product is just amazing. Out of the box, plug it, give it the minimum needed inputs and ... there you are ! The results come really quick and you are able to start working on what you really should do : optimization. Cons Well, the price could be more aggressive. It worths it, but remains expensive. There could be more options to reduce this, based on what we really use. Review Source AG Arvind G. Sr. Talent Acquisition Partner Financial Services Used the software for: 6-12 months ### "In regards to Dynatrace:" March 10, 2025 4.0 Overall solid but would like more usability features. Pros We use Dynatrace to a certain degree to improve data center operations, the observability and ease to use is good. Cons There are much cheaper and relatively better tools out there. Review Source aM atul M. software engineer Automotive Used the software for: Less than 6 months ### "great tool for my business" April 3, 2025 5.0 Powerful monitoring, but pricey and complex initially. Pros Dynatrace excels in full-stack observability with AI-driven insights, automated root cause analysis, and real-time anomaly detection. Its seamless integration with cloud environments and auto-instrumentation simplifies monitoring, making it invaluable for proactive performance optimization and reducing mean time to resolution (MTTR). Cons High licensing costs and steep learning curve. Review Source AG Aghun G. System Engineer Telecommunications Used the software for: Less than 6 months ### "Expererience of using Dynatrace" February 26, 2025 5.0 Pros Because Dynatrace very detailed and user friendly Cons The data displayed is not really 100% accurate Review Source Glenn H M. Chief Engineer Oil & Energy Used the software for: 2+ years ### "The best tool to monitor and track the performance of your applications efficiently." May 29, 2023 5.0 It is an all-in-one instrument for viable multitasking such as end-to-end application observing as well as different versatile applications. It too permits us to know where the computer program needs extra changes, moving forward the reaction times of calls to administrations or databases has incredibly made strides the reaction times of the applications, furthermore within the company much obliged to the location of http 400 and 500 blunders se has overseen to bring solidness to much of the observed applications on Dynatrace, moreover inconsistency notices and expectation grant Dynatrace genuine esteem over the competition. Dynatrace has permitted us to imagine the course of our clients, know the foremost gone to regions, the foremost gone to items, and apply remedial activities and proactive enhancement to make strides the internet and versatile encounter of our clients and clients in common, through energetic observing, of our applications and reports. We are investigating app execution and observing apps, dashboards and AI offer assistance a part with this as well, and I would suggest them to any organization. Pros The AI component is incredible, and whereas there are many appmon highlights we'd like to see included to the item, by and large it's incredible computer program. In my company, Dynatrace is utilized to screen the execution of our portable and online applications for our clients, much appreciated to this analytics device, we were able to degree the activity and its impact on our applications, as well as find issues and take measures to move forward the encounters of our users/customers. I also appreciate the ease with which we will create dashboards since they can be balanced agreeing to the necessities of the application proprietors with respect to the notices that must be issued to dodge challenges in these. Cons Having to do a part of strolling to figure out the source of a issue, there are moreover charts that are greatly troublesome to get it at to begin with, they may well be a bit less difficult to study, and there ought to be an zone where you'll generate reports around the applications. that are watched inside Dynatrace. I don't just like the thought that labeling ought to be done at the specialist level rather than within the gui, I wish it was superior coordinates with other apparatuses, and I think it's a bit costly. Review Source JK Joseph K. Senior Site Reliability Engineer Information Technology and Services Used the software for: 2+ years ### "Amazing APM tool for complete issue analysis and faster issue identification. " July 8, 2023 5.0 Great APM tool and ranks top in the market. I would prefer Dynatrace in short for below reasons- Faster Problem identification through AI - Davis- Performance Monitoring using RUM metrics- Application monitoring - 4xx/5xx , Response time, Traffic - Infrastructure monitoring - CPU, memory, GC usage- Database monitoring - long query execution, DB connection pool time- Synthetic monitoring - To mimic the customer journey and run the script for every 5 to 10 minutes Pros AI alerts are very critical and highly useful. Automatic problem identification in Dynatrace is a highly helpful in identify the issue more quicker. Thanks to Davis AI engine. Useful to do a trend Analysis with the reporting - Gives site availability metrics, Response time, Error rate for each services. SLO/SLA can be tracked with these reporting. Provides detailed trace about any issue and the exact cause of the problem for any abnormalities identified with this host/services/applications. Host analysis helps in identifying unhealthy host with high CPU, memory or thread usage.Helpful in application analysis like 4xx/5xx, response time, Apdex. Helpful in application analysis like 4xx/5xx, response time, Apdex. Deeper insight provided in the distributed traces. Helps in tracking the website page performance, gives above the fold metrics - LCP, FID, VCT, etc. Response time has different aggregations - Avg, 95th percentile, 99th percentile. Gives exact cause in the waterfall to understand which element is causing the increase in response time. Full Transaction monitoring with the services flow across various layers starting from webserver, appserver, database, external systems is added advantage. Cons Can add more on the RUM metrics and customer session replay in future would be helpful.Exposure to customer about the new launches and functionalities can be increased. Alternatives considered [AppDynamics](https://www.capterra.com/p/226975/AppDynamics/) Reason for choosing Dynatrace Effective traces for all the transactions. Offers a good AI which identifies the problem more proactive and quick. Switched from [New Relic](https://www.capterra.com/p/118128/New-Relic/) Effective traces for all the transactions Review Source Idaly M. Project Manager Semiconductors Used the software for: 2+ years ### "Surveillance with great artificial intelligence, Davis is spectacular." February 15, 2023 5.0 It is an APM software of great value for us, since the monitoring is effective, it detects problems quickly, it is a software with good AI, it offers good analysis, we have improved the performance problems of the application, in this way we improve the user experience and we fix any problem we may have. Pros I like that it has great advanced observability, it's a highly automated preventative software, Davis is a great bot, it's open API, it has a very intuitive interface, it gives us great monitoring of our network, the monitoring is constant and intuitive, which can detect problems long before they become a serious problem, with this software we improve the user experience in applications, it is a really intuitive product. Cons Customer service is something that should be improved, since the response is not fast, when creating a ticket we do not receive a response on time or a great solution. Review Source DA Danial A. ZIWO Cloud Contact Center Software Information Technology and Services Used the software for: 2+ years ### "An excellent monitoring tool for keeping an eye on your applications." March 29, 2022 5.0 With Dynatrace's help, we can now discover problems in software development and production more quickly and accurately than ever before. Dynatrace is a comprehensive multitasking tool that adds to anomaly detection and prediction skills, making it a powerful and effective tool that ensures to a large extent the essential workflow. Pros For any work system imbalance, Dynatrace is a complete and effective solution that automates and intelligently saves employees' time, covers all job levels, and gives a good view of all team members. In addition to providing easy-to-use tools and features for optimal tracking and analysis speed, Dynatrace's contribution is greatly appreciated. To ensure that all operations are performed to the acceptable quality standards, Dynatrace is an essential instrument for corporate sustainability. Dynatrace's artificial intelligence system can do a lot with it, since it calculates, analyzes, and fixes problems. Cons In general, I can't say enough good things about Dynatrace. It's a terrific tool, but it takes time and effort to develop the skills required to use it well. It annoys me that Dynatrace sometimes can take a long time to identify and analyze processes, which can disappoint you. Review Source VR Verified Reviewer SQA Computer Software Used the software for: 2+ years ### "Best Tool to explore the application environment with elegant dashboard" November 30, 2018 5.0 Advantages: we have a lot many advantages like we can save large amount of the time as this look over all the changes required and give us the insights in very less time.Gives us the perfect view of the application maps. we have a real confidence of the data being captured and reported. Disadvantage: low memory. performance test integration is not possible improvements required in dashboard Pros The best of this dynatrace is it has a customizable dashboard views which shows our application performance and code level insights. It has very big UI experience with large amount of the options to customize our dashboards as per project requirement.It shows the performance details of the various hosts services, applications in context from one environment to another. All big enterprise and medium level enterprise applications definitely prefer working with dynatrace as its best in over all performance monitoring tools.Another great feature of the dynatrace is rather than arranging the numerous reports manually as given by various other performance monitoring tools dynatrace has a special feature it learns entire application architecture automatically and uses AI(artificial intelligence) to correlate the data and provide you the insight saving your countless hours of the time Cons Dashboard UI can be much more better. As now now looking great but a more can be done.Facing few problems with performance test integration. come to memory is bit low this can also be improved and we are looking for the trial package in extending the days . Review Source Ogarekpe I. Applications Engineer Financial Services Used the software for: 6-12 months ### "Great Tool for Monitoring Services and Applications" September 21, 2022 4.0 We adopted dynatrace in our company two years ago due to its AI powered monitoring capabilities of our infrastructure.It has been extremely helpful in enabling us to provide flawless products and services to our clients. It has enabled us to maintain stable and secure websites and applications. It has been on the forefront in enabling us to achieve better customer satisfaction and experiences Pros What I like most about dynatrace is how it uses artificial intelligence to provide you with comprehensive analytics about the performance of your infrastructure. Dynatrace is very important for our devops teams as it helps them in figuring out root cause analysis of problems arising from our apps. I also like its flexibility whereby you can deploy it on premise or use it as a software as a service. I like how powerful its automation is as it can monitor thousands of systems at a go. Cons You may require indepth and expansive training on its usage so as to optimize it usage. It is also pricey in comparison with similar monitoring software. It also has bugs from time to time which can give false alarms but their frequent updates try to solve this issues. Aside from that it is a powerful monitoring tool that has served us well. Alternatives considered [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/) Reason for choosing Dynatrace It is more cost effective Review Source Matthew L. Sr. Systems Engineer - Availability Computer Software Used the software for: 2+ years ### "It makes me really sad to see such good products go downhill over the last few years. " May 4, 2018 3.0 We are able to track availability/performance and find the root cause of both performance and availability issues. Pros We selected the Dynatrace APM product over ten years ago, and I have been using their synthetic product since 2008. I love the ability to find the root cause of a problem using these products. They are both really good tools that are wonderful for getting to the core of the issue. Cons I have used the original Dynatrace APM product and the Gomez Synthetic products for almost ten years. I absolutely cannot stand the way they change the menus around with the various releases. I used to be able to walk people through how to find things over the phone, but now it is almost impossible. These user design changes are not what a system administrator should be spending their time learning. I might as well select a new product that doesn't change so that I only have to learn one more additional system. We have also lost features over the years that we have used, and the reports and maintenance window configuration have an awful time with time zones, even though they have drop-downs for each report. This was once a very dependable product that has lost its way in trying to add new features and alter the user experience. Support has dropped off significantly as well. I used to be able to email or call support, now there is no option to email and when calling support they walk you through creating a case in their customer portal before even attempting to hear my question/problem. We also used to have weekly calls with our account manager to review problems and upcoming features. I have been transferred to a new account manager more times in the last few years than I have even spoken to them. Review Source SM Sammy M. Regional Program Manager Information Technology and Services Used the software for: 2+ years ### "Awesome Full Observability Product" December 10, 2023 5.0 Pros How you are able to see your whole environment from the frontend to the backend and everything in between Cons While there a lot of support for various technologies we could always use a bit more inclusivity Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.