# Valant EHR Suite Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Valant EHR Suite the right Mental Health solution for you? Explore 334 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews --- Valant EHR Suite 4.1 (334) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Valant EHR Suite Ease of use 4.1 Customer Service 4.1 ## Pros and Cons in Reviews LB Latoya B CEOHospital & Health Care, 51 - 200 employeesUsed the software for: 1-2 years. “Based on my experience with multiple EHR and billing suites, including other platforms, Valant stands out—particularly for TMS-based practices. While there are some opportunities to further enhance billing functionality, the overall ease of training, usability, and workflow efficiency is exceptional.“ January 15, 2026 KM Kristen M C.E.O., L.P.C.Mental Health Care, 2 - 10 employeesUsed the software for: More than 2 years. “Updates create some issues occassionally so there is a need to submit tickets to Valant when this happens and once you enter a billing code and amount charged for a client it never changes so the billing professional has to manually edit this amount if billing amount changes for a billing code even if you change amount in the baseline info. “ June 24, 2025 LB Latoya B CEOHospital & Health Care, 51 - 200 employeesUsed the software for: 1-2 years. “Valant also provides strong implementation support for new practices and responsive ongoing help desk support, which adds significant value.“ January 15, 2026 SC Shelby C CEOMental Health Care, 51 - 200 employeesUsed the software for: Less than 6 months. “The templates are awful and archaic, telehealth rarely works, new patient portal set up is an administrative nightmare (clients can request an appointment, but aren’t able to create a portal.“ August 29, 2024 SG Stacy G Clinical PsychologistMental Health Care, 51 - 200 employeesUsed the software for: 1-2 years. “The clarity within the sections and tabs are helpful, as well as the information being saved so that the same checkmakers or data does not have to be entered each week (like in Cerner).“ February 27, 2025 DF Dr. Yolonda F ClinicianMental Health Care, 51 - 200 employeesUsed the software for: Less than 6 months. “There is too much information on the display which becomes overwhelming to look at and fatigues the eyes after a while.“ December 4, 2025 KK Katrina K Provider OwnerMental Health Care, 2 - 10 employeesUsed the software for: More than 2 years. “Younger demographic loves the mobile patient portal app- ease of use- filling out paperwork and attending telehealth sessions through there.“ November 7, 2025 AM Allison M M.D., CEOMental Health Care, 2 - 10 employeesUsed the software for: More than 2 years. “The prescribing is redundant and requires opening up ten different windows to submit medications into the pharmacies.“ October 20, 2025 ## Showing most helpful reviews Showing 1-25 of 334 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Shannon S. CEO Mental Health Care Used the software for: 6-12 months ### "Great Move to a new EHR" October 14, 2021 5.0 The reports are incredible. It also allows my staff to complete comprehensive notes in minutes rather than hours. Pros The customer service is incredible. The program is intuitive and able to handle multiple functions. With the onboarding staff you can customize the options to fit your practice needs. Cons Large learning curve but completely worth it. Alternatives considered [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/) Reason for choosing Valant EHR Suite The customer service and the ability to customize. Switched from [CounSol.com](https://www.capterra.com/p/124769/CounSol-com/) Med Management requirement Review Source Response from Valant Medical Solutions October 22, 2021 Thank you for taking the time to write a review, Shannon. We enjoy working with you and your practice! NC Noelle C. Administrator Management Consulting Used the software for: 2+ years ### "Valant EMR for Medical Professionals" May 19, 2025 5.0 I have been using Valant for over ten years successfully for several practices. I have recommended it to my colleagues. Pros HIPAA, Security, debit/credit card processing, and portal. Also, the software engineers are available until 8pm EST, knowledgeable, and listen to suggestions for updates. Cons The learning curve was challenging for me at first, but worth the effort, since it forms another layer of security for management versus employees. Alternatives considered [AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/) Reason for choosing Valant EHR Suite It was not cost effective for a single practitioner without insurance claim needs. Switched from [athenaOne](https://www.capterra.com/p/98735/athenaOne/) Valant allows more control over medical billing. Review Source Response from Valant Medical Solutions June 4, 2025 Hi Noelle, thank you for taking the time to write! We're so glad to hear you're pleased with Valant and that you continue to recommend our software to other practices. We're here to support all behavioral health professionals. Thank you! DE David E. Owner Mental Health Care Used the software for: 1-2 years ### "Valant review 1 year of service " January 14, 2026 3.0 I have a good experience using it for my practice, however my patients have a different opinion. Delays in processing and system management issues Pros Best selling point when I was looking for EHR. I had a meeting with the implementation team to explore services before context Cons Minimal system, very few customizable features, app doesn’t always work for residents. Very limited capabilities and function in app. Review Source Response from Valant Medical Solutions March 17, 2026 Hi David, we're disappointed to hear this. We'd like to assist with the patient portal difficulties you're facing. Please reach out to our Support team by submitting a ticket here: https://valantsupport.zendesk.com/hc/en-us/requests/new so our team can provide training and record your feedback internally. Your experience is important to us, and we want to make sure all Valant users feel comfortable in the software. Thank you! NE Nasrin E. Psychologist Mental Health Care Used the software for: 2+ years ### "Best Comprehensive Secure Mental Health EHR on the market" December 30, 2025 5.0 The best product on the market overall, still worth the expense at this time; if a comprehensive system is desired to make practicing easier. Pros General practice management (HIPAA compliant, security, confidentiality, scheduling, documentation options/formats, telehealth, new Ai features for easier yet secure/confidential/HIPAA compliant documentation, treatment planning features, billing, payment, faxing, confidential communication with the clients/staff, customer support and training) from the start and through out the time for a practice. Dedicated trainer to show a new comer the ropes when initially joining, which makes it easy to process and apply all the informative instructions on Knowledge Base pages. Responsive to suggestions made by practitioners and users to make the platform comprehensive and user friendly including the bugs fixes and issues that come up. Cons Lack of availability of a personal trainer every time there is a major update. However, it is good that training sessions are offered frequently that users can take advantage of it. It is becoming more and more expensive for a practice, but still provides value for money due to the comprehensive nature of it and staff's responsiveness to problems and suggestions. Review Source Response from Valant Medical Solutions January 7, 2026 Hi Nasrin, thank you so much for your feedback! We're so glad to hear you're pleased with Valant and the Knowledge Base. Your feedback is helpful for understanding user preferences for training after major updates too. Thank you again for taking the time to write. SG Stacy G. Clinical Psychologist Mental Health Care Used the software for: 1-2 years ### "Valant for Clinical Psych" February 27, 2025 5.0 This is my favorite of all the different EMR programs I've used. The clarity within the sections and tabs are helpful, as well as the information being saved so that the same checkmakers or data does not have to be entered each week (like in Cerner). Pros The ease of use with clear sections for documentation. I also really like how information is carried over between notes which helps track what has happened in previous sessions. I also like how the group notes are distributed and it's helpful to be able to save and edit macros. Cons I wish I could remove tabs that are not needed in my typical note template and have options to "personalize" my notes, like saving certain subheadings within a template. Review Source Response from Valant Medical Solutions May 12, 2025 Hi Stacy, thank you for taking the time to write! We appreciate your comments and are glad to hear you're enjoying the documentation features within Valant. SK Stacy K. Nurse Practitioner Mental Health Care Used the software for: 6-12 months ### "Easy and Streamlined" November 6, 2025 5.0 Really good and friends who use and like it. They all stay with it because it keeps on developing really well for Behavioral Health Pros Its individualized to me and my practice. Very easy and streamlined. I am a practicing Nurse Practitioner and it works for my industry Cons Little expensive. But we know that it's important to have features that work for presrcibers so worth the cost Switched from [Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/) needed a better system designed for my industry. Review Source Response from Valant Medical Solutions November 12, 2025 Hi Stacy! We're so glad you took the time to write this review, and that Valant has been working well for your practice! Thank you for your partnership. RC Robert C. Owner, provider Mental Health Care Used the software for: 1-2 years ### "CASI counseling" February 11, 2025 5.0 Very positive. Good support and follow through Pros Logic of the system and the comprehensiveness of the system are among my positives for Valent. Cons Another new thing I had to learn.....blah blah blah Switched from [Practice Pro](https://www.capterra.com/p/115871/PT-Practice-Pro/) Discontinued support and became cumbersome. No longer supported our product and it became time to evolve to the cloud Review Source Response from Valant Medical Solutions May 12, 2025 Hi Robert, thank you for taking the time to write! We're glad to hear you're having a good time using Valant and that you find it logical and comprehensive. We appreciate your partnership! JH Josh H. Director Mental Health Care Used the software for: 6-12 months ### "Decent but not the best" April 25, 2025 3.0 Ok. Not enough customization and functionality Pros Simple overview and flow. Decent RCM module and reports Cons Not easy to navigate. Everyone has access o everyone’s patients. Switched from [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/) Needed to lock our financial periods for accounting and reporting purposes Review Source Response from Valant Medical Solutions May 12, 2025 Hi Josh, thank you for your comments. We appreciate your honesty and have shared your thoughts internally with our team. Please know we read each review individually and we're always grateful for feedback so we can address any concerns. MH Mark H. Mental Health Counselor Mental Health Care Used the software for: 6-12 months ### "An awesome behavioral health tool that facilitates overall workflow!" December 10, 2024 5.0 Implementation was not a difficult process. We got a lot of support and did not have any major issues besides maybe some scheduling concerns with trainers. We have been able to navigate the system and address things quickly and most everybody in the office is using the system to the full capacity. We have enjoyed continuous updates and improvements to the system and really appreciated some of the updates as they have facilitated workflow. We like the treatment plan update, customizable forms for intake and other things that have changed in the last little while. Pros It is easy to use and navigate. It definitely is catered to behavioral health professionals and that is easy to see. The implementation is not near as intense as what other programs might look like. Cons I do not like that it is advertised as customizable but the notes portion of it is not truly customizable. You should be able to create your own assessment and note just like the customizable intake paperwork packets etc. Alternatives considered [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reason for choosing Valant EHR Suite Support during implementation as well as being able to have a more personal interaction with somebody about questions and concerns. Recommendation from an office that we worked with. Review Source RL Rachel L. Health Services Supervisor, Nurse Practitioner Education Management Used the software for: 2+ years ### "Satisfied Customer" January 5, 2026 5.0 I built an unusual psychiatric practice inside the local school district. I needed somewhere to document that was not accessible by all the other district staff. I chose Valant because of the versatility and reasonable price. I like that I can fine-tune templates to fit the needs of my practice. I have had prompt help when I have had questions and my questions have been resolved. I also appreciate the availability of help built in to the program with tutorials. Pros I like the versatility of Valant. It is also a very affordable product and a good value for the money. I have had good results with customer support. I don't have to bill or deal with payments so I am not familiar with that part of the product. I appreciate the security of the program to store sensitive information. Cons I don't really have a least favorite part of Valant. I appreciate the ease of use, and the format allows me to be as detailed as I want to be. Review Source Response from Valant Medical Solutions January 7, 2026 Hi Rachel, this is wonderful! We're so pleased to partner with you and support your unusual practice structure. Thank you for taking the time to write. We're very grateful for your time! DM David M. Co Owner, President, Psychiatrist Mental Health Care Used the software for: 2+ years ### "Decades Review of Using Valant EMR - Worth It" November 7, 2024 5.0 It's been very fluid and easy to use. And in our industry that's important. Pros Very easy to use. I compare it to other software systems that are easy. There's a certain autonomy to the system that i very much appreciate. Suicidal sections in the progress notes show how much Valant understands our workflows. Cons Looking for a couple more outcome measures but love the ones that are there. Switched from [Empathic](https://www.capterra.com/p/138792/Empathic/) Needed improved integration. Our previous system was not as high quality. Review Source DRD Dr. Rashesh D. Psychiatrist Health, Wellness and Fitness Used the software for: 2+ years ### "Valant EHR review " October 2, 2024 4.0 overall experience is OK but could be better. Glad someone is asking for feedback and I have provided everytime at the booth at conferences Please look into other EHR and integrate/ personalize notes Last about 2 yrs or so valant is trying to improve compared to first 5 yrs I had used which is good. Pros Arguably one of the best EHR for behavioral health I am using for the last 8 yrs Cons 1) No ability to personalize the notes templates for intake / progress notes 2) Adding any measure to a note goes on the top even above Chief complaint or HPI 3) Suicide risk factors, protective factors and prevention plans should be looked at carefully and edited 4) integrate labs into EHR through quest/ lab corp and automatically added 5) Not top notch UX/UI 6) quite often down and issues with valant and occasionally drfirst. More issues with Valant 7) my staff have noticed no prompt service for customer care, takes a bit more time Alternatives considered [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[Qualifacts CareLogic](https://www.capterra.com/p/267145/CareLogic-Enterprise/)[Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/) Reason for choosing Valant EHR Suite recommended by a colleague and talking to valant booth Review Source SC Shelby C. CEO Mental Health Care Used the software for: Less than 6 months ### "Awful EHR, STAY AWAY!" August 29, 2024 1.0 Overall, I had a horrible experience with Valant. I don’t think it could have gone any worse. Within 90 days of launch, I was aggressively looking for a new option. This means that my providers and clients had to change platforms again, after just changing over to Valant. The software is just so terrible and does not work the way it should. I don’t trust this company or anything they say. Please, stay away. Pros There is really nothing positive about Valant. It is a horrible software that rarely works correctly. They also like to lock users into a contract so that they cannot cancel, and they also like to hold patient health information/ PHI hostage so that it cannot be downloaded and moved to an EHR that actually works. Valant promises all kinds of things including telehealth, simple note taking, treatment planning, etc. However, in actuality, the platform looks like it was built in 1985, and never updated. Notes are not templated in a way that makes sense. If you need help, don’t bother calling their helpdesk- they are useless. Please save your time, money, and headache and find a software solution that actually works. Cons There is no assistance in data transfer to Valant, despite the outrageous price tag. They use intimidation and gross business tactics to try to lock you into a contract so that you are stuck paying for their awful service. For my practice of 80, this software simply does not have the capacity to work and run effectively for a practice this size. Perhaps it would work in solo practice, but certainly not for a group of any kind. The templates are awful and archaic, telehealth rarely works, new patient portal set up is an administrative nightmare (clients can request an appointment, but aren’t able to create a portal. What sense does that make), and clients are rarely able to pay their invoices. Valant sucks up cash and spits out so many problems. I would never recommend this software to anyone. Alternatives considered [TheraPlatform](https://www.capterra.com/p/203711/TheraPlatform/)[Tebra](https://www.capterra.com/p/129169/Tebra/)[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reason for choosing Valant EHR Suite The promise of effective practice management. Unfortunately, this promise was never delivered. Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) I switched from SimplePractice hoping to improve practice management. However, this didn’t work because Valant functions rarely work. Review Source Response from Valant Medical Solutions September 11, 2024 Hi Shelby, We are disappointed to read about your dissatisfaction with Valant. We endeavor to provide every practice, of any size, with a positive experience and effective practice management. We are disappointed to read about your dissatisfaction with elements of the software, and we understand our team had difficulty getting ahold of you to assist in your training and implementation. We also understand there was difficulty connecting to settle your invoices. We do want to clarify that Valant does assist with data transfer into the system, and we do offer a free export upon cancellation. We are committed to providing the best service to all our customers, and wish you all the best. NK Nigel K. Owner Operator Hospital & Health Care Used the software for: 6-12 months ### "Expensive and outdated but with great customer support" March 1, 2024 2.0 n summary, high price, tired appearance and clunky performance. For a solo, cash only practice, I would suggest Simple Practice is a cheaper and comparable (often better) alternative. For prescribers - sign up for an independent e prescribing account, 600-800 per year depending on the platform. If you have a group practice and are looking to track insurance integration, this is probably Valant’s strength but if this is your primary aim, there are better alternatives on the market. Charging fees for services which are “Standard” on other platforms adds to the bloated cost. That being said, the customer service was excellent. My questions were answered by email and phone relatively quickly and I cannot thank them enough. Pros \- Calendar - scheduling/billing/notes accessed all from one screen. - Integrated CC processing. Third party processor (Elavon) provides details statements for easy bookkeeping. -Easy to submit insurance claims (albeit only after a protracted setup process with Change Healthcare) - Insurance ERA integration (not perfect - for example UHC has many subsidiaries and it requires registering each once with Change Healthcare for the ERAs to appear in Valant. This is a hugely time consuming process and I never managed to get all my payers correctly registered.) - Reliable. Minimal downtime. Support is very accessible. - Pt statements are simple and clear and superbills have been consistently accepted by payors without any issue - Able to integrate multiple providers and multiple locations. Effective for tracking insurance reimbursement from multiple payers across multiple locations. This is Valet’s key strength. Cons \- Looks and handles like Windows Vista. Clunky and outdated. Functions are often behind multiple drop-down menus and not always intuitively bundled together.. However, it functions well enough once learnt. - Significant learning curve, particularly in understanding the billing/accounting aspects. Educational videos are detailed but incredibly dry and time consuming to work through - Integrated CC processor is expensive! An additional $2-3 per visit billed quickly adds up and is a high price to pay for convenience. - No personalization of notes/documents beyond the provided templates, many of which are outdated and redundant. There is the option to add a blank tab and use a third party software like text expander to add in templates that way. - Esignitaure for documents is an additional fee. This quickly became prohibitively expensive. I returned to using third party options such as DocuSign and Adobe Sign, both of which were cheaper. Note that this function is free with Simple Practice which is over 60% cheaper! - Note writer is tabbed, awkward and clunky. Unable to scroll through the note as a whole. Option to add Macro is outdated. I used TextExpander as it was faster, despite additional expense - The patient portal is unreliable. I had patients complain about being redirected to a portal for another practice, for example. This raised other concerns about data security and HIPAA. - Note writing tool is difficult to customize and cumbersome to operate. Notes are difficult to customize and the available options are often outdated and include multiple redundant options. - Templates were clunky and awkward to customize. The tabbed interface is cumbersome and outdated. The templates are very click heavy with a lot of redundant information and the notes generated are often bloated which makes reviewing far more labor intensive and time consuming than it needs to be. The notes are generated only as pdf files which makes searching through past documents a painful process of downloading each note in turn or downloading the whole lot, every time you need to check the plan form the last visit or the labs from two visits ago… - “Integrated” prescribing is actually a link-out to Rcopia. Cannot navigate back and forth between prescribing window and pt notes. Be aware that a standalone DrFirst account costs approximately $650 per year and the standalone experience is identical. There is no benefit of using the software “through” Valant and it is inaccurate to describe it as “integrated”. It isn’t. - Mobile app is an HTML throwback that made me nostalgic for college. Limited functionality makes it practically unusable. -Notes are turned in to pdf files on signing which makes searching or quickly reading past notes very difficult. Open each pdf individually rather than scrolling through text in the window. - Very expensive. Double the cost of some competitors. $300 + per provider plus additional costs for Rcopia and additional costs for electronic document handling and costs for patient reminders. All becomes very expensive very quickly. Unless I were filing a significant number of insurance claims or managing insurance claims across multiple locations and providers, it is hard to justify the high price tag. Even so, there are cheaper alternatives. Simple Practice has comparable functionality and is a third of the price. Even accounting for a third party e prescribing service. Patient age - this sounds minor but grows to become a major annoyance. The patients’ age is only displayed on the patient record screen so when not writing or prescribing, it involves clicking through another couple of screens in a new tab. It doesn’t sound much but, believe me, these wasted seconds add up over time and grow to become a major annoyance. Alternatives considered [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reason for choosing Valant EHR Suite I was sold on the insurance processing capabilities and the mental health tailored aspects of the software Review Source ST Sheryl T. LPN Mental Health Care Used the software for: 1-2 years ### "Reviewing Valant from the Nurse" October 17, 2023 5.0 My overall experience with Valant has been very positive I believe. It has been fairly easy to navigate and find and access what I need to do my job. That said it has made my job a whole lot easier and less stressful than having to deal with , say Epic, which took me a good 2 months to learn to navigate . I feel I can do my job more efficiently when I can access what I need in less time. Pros Valant has been the easiest EHR for me to use in navigating as a nurse. It is easy to pend medications for Providers to sign off on, easy to put notes in a chart when patients call. I find most aspects very user friendly and enjoy sending PA's from the Dashboard also instead of going to Cover My Med's. Cons The thing I like least about Valant would be the difficulty in selection of Pharmacy's in Rcopia at times. That can be a real pain. Switched from [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/) Because I changed jobs, went from working with a Pediatric Group to a Psychiatric group. Review Source lG lauren G. Office manager Mental Health Care Used the software for: 1-2 years ### "First year of Valant in the books" February 4, 2025 4.0 Implementation was rough as the clearinghouse dropped the ball. Otherwise things have been going pretty well. Pros The ability to view multiple screens at one time without having to get out of something you are working on. Cons The fact the support takes forever to get back to you when you open a ticket. Review Source NK Nicole K. Clinician Human Resources Used the software for: 2+ years ### "Good but could be better" February 7, 2025 4.0 Using this suite for over 5 years for scheduling and only recently using the treatment plan options Pros I enjoy scheduling and being able to document within the suite Cons I don't care for how the treatment plan is set-up. Minimal drop downs and minimal options. For instance, no options for relational challenges and when looking at depression the drop downs only cover a minimal number of options. I do like the customization, but it takes a lot of time and is not necessarily user friendly. Review Source DL Donnie L. Front Office Coordinator Mental Health Care Used the software for: 1-2 years ### "Valant Software is Excellent" February 26, 2025 5.0 Excellent. Very user friendly and the behind the scenes team is incredibly friendly, helpful and knowledgeable. Pros Scheduling software, client (patient) portal is intuitive, easy to understand and learn, navigate. Cons Certain areas I wish were a bit more customizable. I think the overall design could use more colors (a bit drab, screens don't "pop") Switched from [AMDIS](https://www.capterra.com/p/229953/AM-DIS/) Something more user friendly and affordable Review Source Response from Valant Medical Solutions May 12, 2025 Hi Donnie, we're grateful you took the time to write and are so glad to hear you're having a good time with Valant! We appreciate your feedback. KLS Kari Lyn S. LMFT Health, Wellness and Fitness Used the software for: 2+ years ### "Awesome platform: Some ideas" December 10, 2024 5.0 I have worked with other platforms and Valant is by far the best. Pros I love that you have spell check finally!!!! Everything is very well connected. I like that things repopulate. Overall I would recommend it over other sights. Cons Treatment plan. I can't figure it out, takes a lot of time. Some of the features would be nice like reminder, etc, however figuring it out it is too much work. I wish there was an option for a genogram. Or possibly be able to write on a touch screen. and save the doc. Now it has to be scanned and uploaded, which is fine, but takes more time. How about have we can specifically upload to have access to then we can write on them on the computer, like unique assessments or forms I fill out for clients. Review Source SG Shimon G. Clinician Health, Wellness and Fitness Used the software for: 1-2 years ### "Happy Camper" February 11, 2025 5.0 It's a great platform that makes a seamless expereince. Pros It's so clear and easy to use the tabs make it structured so I don't forget anything Cons I wish there would be a app for the providers Review Source Response from Valant Medical Solutions May 12, 2025 Hi Shimon, we're glad to hear you're a happy camper! Thank you for taking the time to write and for your partnership. LY Lawrence Y. MD Mental Health Care Used the software for: 1-2 years ### "Would Highly Recommend" October 18, 2024 5.0 Valant support has been very responsive and helpful. Product of Valant has been great to use. Pros The ease of use for both providers and patient experience. Patient portal and communications with the patient. Very easy writing notes with Mobile Notes Cons E-Prescribing a complicated series with Dr. First could be better. Appointment Request approval feedback would be nice. Review Source RT Richard T. Counselor Mental Health Care Used the software for: 1-2 years ### "VALANT IS GREAT" August 29, 2024 4.0 I have had a very good overall experience. I would like my dashboard to show all my custom information. Such a button for accessing my personal Treatment plan information. And a quick macro button on dashboard to show my entire case load. Pros The ability to change dates and flexibility to move between tabs. Also, the copy pasting functions. Cons When treatment plans are closed and by another provider and no way to unlock and complete a step to be able to open new plan. I have a case still like this. Review Source KF Kathryn F. psychiatrist, for children adolescents and adults Mental Health Care Used the software for: 2+ years ### "Valant works for me" June 30, 2024 5.0 excellent, I have used it more than 10 years and like it better than any other EMR Pros easy to use, I can dictate or type my notes, which gives me so much flexibility Cons a lot of tabs that we don't really need Review Source KH KIMBERLY H. Licensed Professional Counselor Mental Health Care Used the software for: 1-2 years ### "I love Valant" June 19, 2024 5.0 Great experience and very happy that I choose this program to go with. Pros This is an extremely easy to use EHR suite that has made starting a private practice extremely easy. The formats for treatment plans, intakes and progress notes ensure I will be in compliance with insurances. Cons Customer service now does not respond as quickly as they used to. Review Source JG Jeremy G. Therapist Mental Health Care Used the software for: 2+ years ### "Great EHR for Mental health/Substance use therapist" October 12, 2023 4.0 Great. Works like it should 99% of the time and I only have one problem with it and that problem is not that big of a deal to me. I would recommend highly for mental health/substance use therapist note, documentation and scheduling. Pros Easy to use for the most part and well organized. Easy to find what I need and works as intended with a high reliability. Cons I only really have only one con to report about Valant and that is when using the templated notes from last on one, just one, of our templates, we use several templates, does not always pull the last information correctly, we make a template in Word unique to our office and Valant uploads it to their EHR. Not a hugh problem and I would still recommend Valant 10/10 as this is not anything more than a minor inconvience. 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